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Good location, quality breakfast, friendly staff
This hotel is absolutely in a great location to explore the city! We choose this hotel because it is right by the train station but soon discovered it was by everything! Little tip: if you have lots of luggage they have a side sliding door on the side of the hotel with only 2 stairs otherwise to get to the reception area to check in you have to drag your luggage up 6-8 stairs. They were lovely and help my daughter and I get our luggage’s up but it would have been nice to know about the other door.
Great hotel, we stayed for one night and had dinner in the nearby food market. Only downside was that the room didn't really seem airconditioned, the thermostat had no effect. The beds were great though.
Delighted with our stay at Motel One Newcastle. It was only a one night stay but the room had everything we needed. The staff were very friendly and welcoming. The hotel is in a lovely quirky lane which is quiet but only minutes away from hustle and bustle too if you're looking for that. Ideal location. Highly recommend staying here. We will be back! 😊
All great! I always recommend Motel One to people traveling to Brussels
Alles super .
What a wonderful hotel! Great location and wonderful staff. I felt like I was home. It is also very clean - I am going back next week for my third stay!
Overall, I’m satisfied with the hotel, but I’ve noticed a shift in attitude at the reception compared to previous stays. The level of hospitality slightly it feels akin to encountering staff who are not entirely content in their roles, showing a certain degree of indifference. This was the most noticeable change. What I find particularly puzzling is the fact that personnel assigned to assist English speaking guests often lack adequate English skills nor are they fluent in Polish, which could otherwise be helpful in some situations. On a more positive note, the bar staff were exemplary in their service. I would suggest the reception team take a training course with them, and also work on improving both their English and Polish communication.
Had a lovely stay in a balcony room, which was huge with a really comfortable bed. Free litre bottle of water. Smooth check in. Breakfast had a good choice. Bar prices were very reasonable and there was great service on the riverfront terrace. Easy walking distance from the railway station.
The room and staff were wonderful but we feel the breakfast was not a good value for the price.
Everything we needed & nothing we didn't. Very close to station which was why we booked. Stayed at Motel One Glasgow last year & found it to be excellent.
The room was very clean. The bed was extremely comfortable and the view was superb!
Everything was to our satisfaction. Rooms were clean and functional.
The hotel is very conveniently located next to the subway & bus, perfect area to walk around and find nice spots to have a meal or drink. Our rooms were excellent, the staff extremely friendly and helpful, especially when my 7 year old nephew lost the key to the room while he was alone for a second. They helped him find his way to his grandpa and he wasn't scared at all. The breakfast in the morning is beautiful, with a large array of regular and vegan products.
What an amazing hotel, very cool entrance, extremely good reception service and the rooms were spotlessly clean and really comfortable. SO IMPRESSIVE 100% RECOMMENDED.
Overall, the property is decent, and the staff are very polite and helpful. My room, 8112, was great – I always prefer rooms with more windows. However, I gave it a low rating because it's missing some basic amenities like a kettle and tea bags, which even small hotels usually provide. You could consider offering these for corporate customers at least. I've stayed at Premier Inn before, and they offer these essentials at the same price or even lower than Motel One. That's not to say I don't like Motel One, but I do think you can improve in this area.
I find the hotel very pleasant, well decorated, the bed was very comfortable.
Your employees are very helpful and friendly! I was somewhat limited in my mobility and it was very helpful that everything was at ground level
Good value for money. Good location
Motel One have a fantastis system with accomodation, staff, position in major cities etc. Our experience was exceptional from contemporary rooms, commited staff from front counter through to cleaning staff. Highly recommended We'll be back
Beautiful hotel in a great location. Terrific lobby made the stay exceptional.
Great location, easy access to the town centre and public transport. A mini bar fridge and being able to make coffee in the room would be a great improvement. It was hot and the aircon could not keep up so any drinks in the room ended up being warm.
Great hotel in a great location. The room was comfortable and clean. The staff were friendly and polite. Breakfast was excellent.
Lovely hotel, clean, bright, friendly and perfect location for me. Great rooms and top class staff
Xellent service, good bed, good bathroom. No aircondition so thinner blankets would have been better. Missed cooked food for breakfast and breakfast room not so comfortable and a bit noisy.
perfect location great room
Hotel Staff were very nice to us, We got a complimentary water to tajke from the bar. Should I have to travel again to Edimburgh, I would repeat same stay. Thanks a lot!
Good air con and bed. A bit dirty. Overall fine for the trip I was having.
Hotel was good as always, only the small room airconditioning was loud. The personell at the bar were rude! ( again) they told us not so nice that we can’t sit with 3 people on a 2 people table! The last time we stayed at you we could have any coffee after 8 PM. You should give the staff some hospitality training…
Nice quiet hotel in great location
Great location for St Peter’s square area and the hotel was comfortable and relaxed.
Simple online checking, friendly staff and comfortable room.
Alles super.
Excellent base for exploring the city. Clean, safe and comfortable.
Apart from the chevk-in, the stay was fantastic. But if I check in online before hand, I expect not to have to stand for 20 minutes while the only staff working serves drinks at the bar. Other hotels have a terminal to retrieve key cards.
The room was clean and well-maintained, making for a comfortable stay. Breakfast offered a good variety and was quite enjoyable. While the room size was a bit small, it was sufficient for one person, and the hotel’s location was very convenient.
Very good hotel to stay, cleaning is continuous every day, and attention in reception and lobby are lovely. Location of the hotel is near to train station, easy to move...
Excellent stay in Vienna. I always stay in Motel One Staatsoper when visiting Vienna.
I am so glad we chose this hotel to stay in during our trip to Ireland. Although we took several bus tours and train rides away from Dublin, we always returned to this hotel at night. The location is in City Center and perfect for all walking distance to visit and explore.
Wonderful stay
Overall, my Motel One was a pleasant stay, as usual when I stay at Motel One properties. Like many hotels, Motel One speaks of its sustainability practices, but provides little information about recycling, for example. Are the trash bins in the rooms sorted for recyclable materials? The paper cups provided in the bathrooms should be replaced with reusable cups.
alles gut!
Nice stay
We had a pleasant enough stay at Motel One Dublin. Reception staff were quick and efficient if not particularly welcoming. The standard king we’d reserved was freshly decorated if a bit small. The bathroom was particularly nice. We liked the white fluffy towels and nicely scented liquid soap and shampoo. No conditioner or shower cap offered though. Bit mean. We slept well as there was little noise and the A/C worked well. We missed having a fridge or water or any mugs or glasses. The 2 small paper cups provided instead made the place feel a bit cheap. They were also a bit dangerous to drink boiling hot drinks from as weren’t as robust as coffee shop type cups. No further cups were offered in the bathroom for use when cleaning teeth.
Friendly staff, comfortable bed, good location and well organised breakfast. Perhaps the air conditioning could be set to a slightly higher temperature to save some energy.
Im so happy to stay there, mr Amir in reception make me smile sińce first step into hotel ! I was there with my fiance for one night and for sure we will back! Greetings from Patryk to Amir ! Thank you for help !
The hotel was so central for our trip. The room was clean. The breakfast was good quality and the staff were very helpful especially the girl from reception who found us a taxi despite the road being closed for the parade on Saturday.
Every thing is wonderful the size of room , the clean, the comfortable and the location In my opinion if you want to improve your services, you have to supply the rooms with things like small fridge slippers for the room the bathrobe
Great location, comfortable bed, pleasant lounge, loads of breakfast options.
Very clean hotel. Staff very friendly and helpful. I wish they'd had more snacks and some sandwiches as I arrived late.
