Motel One Munich
11 Hotels in Munich
What our guests say
Very good
Overall rating from 41,198 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 8.9 of 10
Location 9.1 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9.3 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
I had booked a room for two guests; however, upon arrival, the room was prepared for only one person. As there was no intercom or in-room phone available, I had to personally go to reception and carry the additional items required for the second guest myself. This was inconvenient and not in line with expected service standards. Additionally, the experience the following morning was particularly concerning. While I was planning to check out after 11:00 AM, the housekeeping staff knocked on the door multiple times to check whether we had vacated the room. On the first occasion, the staff member used a master key and opened the door without permission. This was a serious breach of privacy and made us feel very uncomfortable. I hope you understand that both the lack of preparedness and the intrusion significantly impacted our stay. I would appreciate it if you could look into these issues and ensure better service and respect for guest privacy in the future. I look forward to your response.
nice hotel to stay: very comfortable, very well located, very ( I would even say extremely ) friendly staff, very clean, relatively good breakfast.
This was a Short overnight stay but the staff was very friendly and helpful.
Shower a little small. Great breakfast. Staff very nice and helpful
Comfortable, good service, nice breakfast
Excellent location and a lovely lobby
Great location. As usual amazing breakfast
Value for money. High quality. Competent, polite and service-minded personel. Functional rooms. Hyggelig bar and lounge. Soft Walls in Car-Parking is very nice.
I stayed for 2 nights last Saturday and Sunday. We found the air conditioning wasn't working on the Saturday night so had a terrible sleep due to the temperature in the room. We tried to open the window but the noise from loud music in the street stopped us from sleeping. We both had very little sleep due to this. We told the reception staff about the issue with the air con and they told me they would have it checked. When we came back on the Sunday evening, it still wasnt working. thankfully we could open the window as the street was quieter. This led to us being very tired for our activities on our fully day on the Sunday.
Clean and comfortable rooms. Helpful staff. Good breakfast.
The check in process for my second reservation was good with an Italian guy very nice. I wasn't able to log in (even trying to retrieve my forgotn password) to Motel one and so i ended up doind different reservations instaed of just one. Total stay was from 15th to 22nd April. If you can comnina all on my Motel one main account wich uses: sara.correia@springevents.pt email.
Location is really superb - Its a say 12 min walk from the main train station and 10 minute walk from the S bahn which goes to and from the Airport. Its just at the edge of the centre itself so we didn't need to use any public transport or taxis - its all very walkable. The Road on which hotel located is very quiet. Breakfast is very good and starts at 6am Mon to Friday which is excellent. Rooms and bathrooms were very clean and quiet but small - not unexpected for a city hotel this close to the centre. Staff very friendly. Hotel bar not huge but very relaxing when we had a drink there. I would definitely recommend and would stay here again without hesitation.
We paid in advance for air conditioned room. When we checked in, we were told room had AC, however we discovered for ourselves that this section of the building did not have AC activated. We barely slept first night. After seeking assistance from three different people the second day of our stay, the third person told us we were in the portion of the building that did not have AC and finally moved us to a room with active cooling. Rating would have been ten had we not experienced such discomfort on first night after traveling 20 hours to reach the hotel
It was in a strategic location (Hauptbahnhof), had a good breakfadt, and comfortable beds.
Motel One Sendlingen Tor is a nice hotel with modern facilities. Rooms are rather small but have all basics which is standard for the chain. I was disappointed this time because I was given a room at the first floor despite the fact that I had asked for a high floor room upfront to avoid noise from the street. This is also indicated in the preferences in my membership profile. The staff used the excuse that “single rooms” are all located in the first floor. However this was just made up because all the rooms have the same size and many have double beds for single use on other floors as well. Pity because I am a loyal and recurrent customer for the chain and I will think twice before booking again. Also the blinds in the room do not block the light that enters through the window in the morning as my room was looking at the east.
A very centrally located hotel, 10 minutes on foot from the city centre. The reception area is welcoming however the rooms are somewhat spartan in appearance. Front desk is friendly and helpful although adequate knowledge of English will certainly help when communicating. Most of the room instructions are in German which is not helpful for those not knowing the language. Airconditioning is centrally controlled which once again is not helpful if you are feeling hot or cold.
No fridge in the room and no bacon for breakfast. But quiet and cleen room.
Great hotel Great position Check in vary Easy and so check out Be carefull to the lift that doesn't have security sistema while you are getting in and out
The best aspect of our stay was the room itself, it was very clean and nicely maintained. We also appreciated the chair provided, although it was a bit odd that there was only one chair in a room meant for two people. The room was also quite small. One of the less satisfactory points was the bed, which was not very comfortable. Additionally, we were given a winter duvet instead of a lighter spring blanket, making it quite hot at night. Due to limited airflow from the window and an air conditioner that did not function well, the room felt stuffy. The TV was kind of outdated and didn’t support USB exfat formal, so it wasn’t really usable for us. There were also no basic amenities like a water boiler or even glass cups, which I found quite unusual. Another issue was the reception experience. While I was speaking in English, the staff member suddenly switched to German, which I did not understand. This felt a bit confusing and awkward.
Great staff and comfortable room in a good location.
Great location - easily walkable to everything. Beautiful lobby and comfortable rooms on a quiet street. Staff were incredibly helpful and nice.
Employees were all great and helpful !!!!!!!! Even borrowed an iron.
Simple, clean, friendly and around the corner from my company. Super convenient and easy to deal with at reasonable price. Also quite like the color scheme and the design.
AC did not work and the hotel is really dusty and no proper cleaning service performed.
The Hotel is very dusty, received the wrong room size and the service at the bar was also no good customer experience.
Clean, quiet, lovely view and friendly and helpful staff.
Your customer since 2014, except during the coronavirus period, I spend about 5 days twice a year to relax. This time, I was assigned a room on the first floor, more suitable for business purposes, including cleaning schedules. I booked for other days and, while staying in the same room, I arranged it for the May stay, with more experienced front office staff
Not my first stay at Motel One. Hence why I returned. High standard. Very comfortable room. Great and comfortable bed. A well-sized room with a table, mirrors and wardrobe with enough hangers for two people. Bathroom also well equipped with good water pressure. Two things which were a little disappointing - 1. I booked two single beds but we were given a double bed which was uncomfortable for me and my 24year old son. I was told that you don't do single beds which I thought was odd 2. Our TV in room 120 wasn't connected. I reported it 3 times to reception but issie was never resolved. It was no big deal for a 2 night stay but I expected matter to be addressed since I like to see the news on TV usually when I'm in the hotel room. Reception were still very friendly, helpful and welcoming. Thanks and warm regards, Ray Calleja
Great Hotel; only the windows facing the main road are very noisy if you open them. Otherwise great spacious room
I only stayed for one night, so no mid-term experience based feedback possible. But, what I could take with me was a very good experience (not mentioning the minor check-in delay). Here are some bullet points regarding what is going through my mind now... - very professional service - very polite and customer service oriented reception staff - clean hotel room; sufficient size of room and bed; silent night without any audible noise outside (guess I was lucky to get the courtyard side ;-) ) - missed a garbage bag in the bathroom waste bin (if this is supposed to be used) - very good breakfast (even without scrambled eggs ;-) )
Business trip. Unpacking clothes in the room has to go on the bed, while the bag is on the only textile-covered seat. Wifi works with the usual German solution: acknowledge AGBs. However, there exist solutions without, like Freifunk: https://freifunk.net/ I really liked the "pain au chocolat" for breakfast.
1. The room was small. 2. I was only provided with two towels (one for the sink and one for the shower). 3. There was no kettle or coffee machine in the room. 4. Breakfast was quite chaotic: very crowded, limited food availability, and a poor selection. I usually have a very good experience at your Motel One hotels, so I am quite disappointed. Kind regards,
Thanks for the last time. Otherwise everything went as expected, except that we didn’t sleep well because doors slamming kept us awake in the evening and in the morning. I hope more attention will be paid to soundproofing and door noise. Regards, Petri Peutere
The room was incredibly hot. Without having the window open all night, I could not have slept. Even with the open window temperature did not drop below 23 degrees C. So the night was not really relaxing. Perhaps a broken heating system? Also the aircon did not work.
Its always the same with Motel one Hotels. Karlsruhe and Munich offer parking space but there is none available for one week. Has to go to community spot and pay an ridicolous amount of money. Business people need their car, they quite often on tour and have to go on different places during hotel staying. And we all know how bad the community trains are. Hotel was clean, Breakfast should have scrambled eggs or at least offer the service to make some.
Although the room and the shower were a little on small side - everything else was wonderful. Breakfast was impressive. Parking great with elevator straight to the level where our room was. Centrally located by the Deutsches Museum - most everything was in walking distance.
The front desk at check out was understaffed. Only one person and 10 people waiting queue!
Friendly and helpfull staff. Clean rooms and hotel. Breakfast had something for everyone. Good breakfast!
Well placed for those travelling by train. Also close to city centre with restaurants and sights nearby. Nice hotel. Breakfast was good, as it always is at Motel One hotels.
We were not happy with the ventilation or the room or bathroom. Elena in reception moved us to a bigger room that we were able to open the windows to allow air into the room. We were very happy with this and Elena's friendliness and helpfulness. She made the stay the best possible. Ventilation systems should be upgraded to air conditioning.
Standard Motel one, immer gut!
Thank you so much, it was great.
it was really excellent, perfect service desk, asked us for a room which/where we want to have it, ....
The hotel room was clean and big enough for one person. The Hotel is located very close to the Munich Ostbahnhof- which is great. The staff was friendly and helpful. The rooms did not have a kettle or a small coffee machine. It would be better to have atleast a kettle and some coffee/ tea sachets so that the customer does not have to go to the lobby to buy a coffee/tea, after a long day of travel.
Extraordinary staff at check-in an bar; very comfortable kingside bed; very neat and clean; affordable parking, but could use better sign-posting; housekeeping enters room despite „Do not disturb“ sign at the door and without adequate notice
Lovely atmosphere and great service Anna Lee in bar a very accommodating and amazing member of staff
Very comfortable bed, great lounge area. My one issue was Room was too stuffy at night, no air conditioning. I asked reception but they said it is only turned on during the summer.
A fine Motel One but slightly unusual in that it’s the chain‘s training base. We had a few issues with check in, invoicing and ordering at the bar due to staff who were clearly new - but everyone was friendly and helpful, and more experienced staff always stepped in to sort things out. No real issues at all. Huge plus - it’s apparently the only Motel One with its own (very good) restaurant. Also the room rates can be seriously good value. I have important business clients nearby so will definitely be back 😀
Room had no air con Tv remote didn’t work
Excellent location, very friendly staff, bed was so comfortable and the view was amazing from the balcony. Worth the money! Breakfast has gluten free options and great variety in foods.
Switch on. beOne.
Your benefits at a glance:
Munich
The capital of Bavaria
Grüß Gott and welcome to Minga! Munich is a city of contrasts: warm-hearted Bavarian hospitality, the centuries-old art of German brewing, Oktoberfest and hearty, traditional cuisine meet state-of-the-art venues such as BMW Welt and the Allianz Arena. We operate ten affordable design hotels in the Bavarian capital, so you're never without a comfortable bed during your business trip, city break or Oktoberfest experience.
Guests of our Motel One enjoy unique designs, caring service, modern rooms with free Wi-Fi, and a healthy, varied breakfast buffet. The contrast of traditional Bavarian customs, on the one hand, and Munich's status as an innovative economic powerhouse, on the other, makes the state capital a veritable magnet for tourists and business travellers alike. Don't forget to sing along to the classic Bavarian song: “In München steht ein Hofbräuhaus…!”
Budget design hotels in Munich – your Motel One
Thanks to the city's outstanding public transport network, you can reach any part of central Munich within minutes of leaving our hotel. We recommend that you start your tour of the old town at Karlsplatz, the beginning of the pedestrian area. There's always something going on at “Stachus”, as the people of Munich lovingly call the square: it is bustling with locals and tourists alike, even on Sundays and public holidays.
If you pass through the western gate of the old town and continue along the pedestrian precinct, you will soon spot the striking twin towers of the Munich Frauenkirche, soaring above the roofs of the well-preserved historical houses. This church is the symbol of the Bavarian capital and the tallest building in the old town. Legend has it that the devil himself paid a visit – can you spot his footprints in the stone floor of the church entrance?
Take a few more steps and you will reach the neo-Gothic town hall on Marienplatz with its eponymous figure of the Virgin Mary and the toy museum. To get a bird’s eye view of the metropolis, climb St Peter's Church (or “Old Pete”, as the locals lovingly call it). The 91-metre climb on 300 stairs is well worth it, especially on a clear day: the view over the city, Isar river and the Alps in the distance is truly stunning.
Viktualienmarkt, Isartor and the Hofbräuhaus – well worth a visit
And the climb is sure to make you hungry, too – a perfect opportunity to head towards Viktualienmarkt, where a long row of food stalls offers anything from meat and fish to fresh fruit and all sorts of other delicacies. Once you've recharged your batteries, have a look at the Isartor gate that marks the eastern border of the old town. Pay attention to the clock on the western side of the gate. It runs anti-clockwise to honour Willy Brandt's famous quote, “the clocks tick differently in Bavaria”.
Our affordable hotels in Munich are within easy reach of the Englischer Garten with its famous river surfing spot, Alter Hof, Feldherrnhalle, Hofgarten and, of course, the Hofbräuhaus. At the end of the day, reflect on your Bavarian experiences over a cool drink in our fashionable Motel One bar.
Travel Like a Local
A tour with Susanne @sweetlivinginterior through the districts of her chosen home of Munich, the cosmopolitan city with a warm heart.
