Motel One Hotels in Munich
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How do guests rate the Motel One hotels in Munich?
Very good
Overall rating from 40,401 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.1 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9.3 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
Great value for money. The hallways and the room descriptions take a bit of getting used to. Everything could be labeled better. Friendly staff and great breakfast - I will sure come back
Clean, comfortable. Fantastic pillows. Invigorating shower. Lacks hot breakfast buffet options.
price of parking in the garage is very high
The Hotel was clean, and the staff was very friendly. The room lacked a phone so no way to contact the front desk. Tried using my cell phone hand was on hold for 30 minutes. Ended up having to go down to the front desk. The room was hot and there was no way to cool it. The staff said the room has cooling system but it was not effective. The location of the hotel was ideal. I would not stay at this hotel in the future due to lack of cooling the room. I would stay at a hotel that had AC where I could control the temperature to get a good sleep.
Very friendly staff, great rooms with nice view, very nice location. I only needed a fridge in the room. Otherwise everything was great. Highly recommended.
friendly and helpful staff, comfortable beds and good and easy to use safety deposit boxes
⭐ 1-Star Review — H2 Hotel München Olympiapark Extremely disappointing stay — the room was unbearably hot Our family of four stayed at H2 Hotel München Olympiapark for three nights, and unfortunately this was one of the most disappointing hotel experiences of our European trip. The biggest problem was the temperature and humidity in our room. The cooling system was running and sounded like it was functioning, but it simply did not cool the room. All four of us—including our two children—were extremely uncomfortable and complained about the heat throughout all three nights. Sleeping was very difficult. We reported the problem to the front desk the first morning and were told they would look into it. Unfortunately, there was no meaningful follow-up. I eventually escalated the situation to the General Manager, who was actually very polite and took the time to speak with me and show us other rooms. I demonstrated that the unit in our room was running but that the room itself was not cooling. He explained the hotel's approach to energy efficiency and why the cooling system was operating the way it was. I understand that hotels have to consider energy efficiency, but that does not make it acceptable for guests to spend three nights in an excessively hot and humid room without an effective solution. We also noticed signs of what appeared to be mold in our bathroom. The General Manager showed us other rooms, and the bathrooms in those rooms did not appear to have the same issue. When I asked the General Manager for some form of financial compensation because of the situation, the only compensation offered was free bottled water. After three nights of poor sleeping conditions for our entire family, that was simply not an adequate resolution. To be fair, the employees we interacted with were generally polite and courteous. My issue is not with the individual staff members. The problem is with the property's management, the cooling system, and the decision to continue accommodating guests under these conditions without providing an effective alternative. The location is excellent—right by the U-Bahn and close to Olympiapark—and the hotel has some good features. However, a convenient location does not make up for being unable to sleep comfortably for three consecutive nights. I would strongly recommend that management address the cooling situation and have a real contingency plan for guests when the rooms cannot be adequately cooled. For our family, this was a 1-star experience, and we would not stay here again during warm weather. One interesting thing I found while researching this is that other guests have independently described very similar AC problems, including rooms that remain hot despite the system appearing to operate. Even the hotel's own review-response team has acknowledged complaints about rooms not cooling properly. That actually makes your review particularly credible because you're describing a recurring property-level problem rather than simply an isolated bad experience.
Functional Room with efficient air conditioned - Excellent bar - Design Spaces Breakfast was good but exactly the same for all 13 days of my stay. Never anything different despite the high cost. Every day the cleaning room was done right when I got back to my room from German school (around 1 pm). I politely asked if it could be done earlier or later, but it wasn’t.
We stayed for two nights and one them we have the lights in the room ON because of a technical problem. Obviously we couldn’t sleep. The lights didn’t turn off and we reported this at 11:45pm just before going to sleep when the kids were already in bed. The reception desk said the technician was already out of the hotel and the only option was changing the room. But for this we have to completely pack and move from our actual room. That means packing all the belongings toiletries at midnight!!! We asked if we can move to the other room and keep the belongings there until next morning when we had to do the checkout. The lady on the phone was very rude and told us they were no more alternatives, just completely move or try to sleep with the lights on. Very desrespectful. Her reasoning was that she had to keep in the system two rooms under my name and if we do so they will charge us for the second room!! Unbelievable!! The only start is for the good breakfast.
Everything is fine, clean room and a good bathroom. Near center of the city, 10 minutes with metro.
Ti manage better the parking avaiability
Nice motel but the room is very small and the location not great to visit the city.
Upon arriving the room was clean and ready, but small details were missing eg the lid for the shower. Staff was very friendly and polite. Special thanks to the man who helped me to get back my Krzysztof from the room after check out!
1. Found nail clipping on the floor by bed. 2. Bartenders were huffing and puffing about normal requests. 3. Suggesting you fill your bottles w toilet room water! 4. The service in the lobby was at a holler across the lobby. Absolute shocker! Dirty ashtrays from night before in garden! Every request felt like a huge ask. There are little to no real service value. TV didn’t work, couldn’t use alarm or access anything beyond an aquarium view. Disaster I drop my 6 to 3 with these memories. Oh god 5he sounds of people’s doors slamming!!, worst rest of my life.
Brilliant service, both at check in and in the bar/restaurant
Location, experience
I come here routinely everytime I am in Munich and I always feel at home, rooms are quiet, Staff super nice, even helped me figure out a booking error.
The well known Motel one concept: affordable prices, good shower & bed and a tasteful breakfast. But very tiny (bath)rooms 😩
MotelOne never disappoints me My first time in this location in Munich: nothing to complain about
Very friendly staff. Nice and clean Hotel. Good location, however environment of the hotel is quite shabby
What an absolute gem of a find! Great location great hotel! We loved everything about it from the quirky decor to the friendly staff! The room was comfortable, impeccably clean and modern. The rooms were quiet and ideal for a good night sleep with air conditioning for extra comfort in the heat!! If I had one negative it would be lack of drinks facilities in the room but that by no way deterred from the quality of the stay! It was a little piece of affordable luxury in a fantastic city!!! We loved it and wouldn’t hesitate to stay again!!
Loved it. The only disappointment was the room with a view. The view was onto a Hinterhof and offices. So very misleading and not worth the extra. The balcony was not useable but merely decorum. Everything else was very good.
Pros: comfy beds, clean room, friendly reception desk attendees, free water, location, soft toilet paper, nice hairdryer, Cons: breakfast was lacking, parking lacking (we had to park in an unsafe parking garage), very small rooms, where is the A/C?? Severely lacking. I picked this hotel because it had A/C but it was so hot it was uncomfortable. Notes: the shining stars for this hotel are your people. They were engaging and friendly. The parking structure was never open when we needed it. We parked on the street one night but the next night we had to park in an area that wasn’t safe.
convenient, central, nice people, small room
Munich East is the smallest Motel One we have stayed in, which didn’t bother us, although it felt that therefore the breakfast choice wasn’t as great, there were no little Leberwurst or Streichmettwurst for example. During peak breakfast time at the weekend guests had to wait for nearly 20 minutes for more boiled eggs, that was not the excellent service we are used to. Quality of the food was fantastic, though! Room was lovely and clean as always. Service at the bar at night was outstanding. Location is a bit far from the Old Town, ca a 1-hr walk, but the tram 21 leaves literally outside the Motel, and takes you straight to the Old Town. There were 4 of us, and we bought a day ticket for a small group every day, valid in Munich Centre, cost €17.90, valid for 24 hours and on all public transport in the centre. So a really good price. Our stay was great, and we will definitely stay at Motel One again.
The room was not tidied up, the bathroom towels were not changed, and the reception staff showed no interest in the matter. Breakfast does not include the option to heat anything up—not even the bread.
Great connection to the city Center. Very quite.Breakfast needs improvement. Long wait for items when busy. Or items ran out.
All in all our stay was very pleasant but with the extreme heatwave in Munich the A/C did not work very well. I think the bathrooms need improvement in regards to ventilation during and after taking showers.
A coffee / tea kettle would be nice
Everything was perfect. This hotel.giives an excellent value for the money...certainly will come again!
Nette Personnel
Very clean, great location, good value for money. Close to a park with playgrounds and supermarket.
Very friendly staff at the bar and reception. Spacious and quiet terrace in green, elegantly borrowed landscape. Good working space/lounge.
Easy checkin, we could leave our luggage which was useful. Nice room, good aircon. Good location and would come again. Reliable Motel one concept and service.
Very comfortable room overall with excellent air conditioning, very friendly and helpful staff, very good breakfast, excellent common area if you have to work from the hotel.
Motel One is always a great place to stay at. Very nice staff and always so clean. We did have some trouble to get to the hotel for it looked like we had to drive through “no driving zone” in the Center of Munich but maybe our GPS in the rental car wasn’t good enough and we not familiar with regulation for driving in limited zones in the centre. The location is the best if you want to stay in the centre
A big minus not having a small fridge. In the heat one wants cold water. Also, a water boiler and coffee is very common in modern hotels.
Very nice hotel with a perfect location to walk to the Old Town centre and see the sites. Perfect breakfast and seating lounges indoor and outdoor terrace.
Happy to have stayed here for 2 nights, I wish the a/c was stronger but I’m thankful it cooled down the room a bit at least.
The rate is real value for money.
Great friendly reception - nothing too much trouble. Room clean and tidy. The issue is that we booked a terrace room but there were no chairs for the terrace. Bar service a bit slow in the evening.
Thank you to Naxhije Bogujevci for the great service and smile in the morning :-)
We had a wonderful stay at the hotel. Very friendly staff and efficient service.
Great customer service and working air con!!
Toller Service
Well kept house, great location, helpful and friendly staff. Bathroom does it's job but difficult not to flood it when having a shower. This is not unique to this Motel One, rather a general design flaw in most of the establishments of this chain. Why the underfloor heating was on in the Bathroom in the middle of a heatwave beats me, though.
Nearly all was fine BUT the BE ONE MEMBER should receive one bottle of water per day and NOT one bottle per check-in. This doesn't make sense at all. Thank you.
Very happy with this hotel. It had a great breakfast (could have used a more traditional seating option, the lounge vibe wasn't super comfortable). AC was really nice in the hot humid weather and location right on the tram line made it convenient.
very friendly and open communication to make the reservation. Thank you very much for the extra blanket and quick response to my question, much much appreciated!
It would be really helpful if you start providing water kettles in the rooms upon request
Switch on. beOne.
What can you expect at the Motel One hotels in Munich?
Hello and a warm welcome to Minga! In Munich, Bavarian cosiness, centuries-old brewing tradition, the Oktoberfest and hearty delicacies meet modern attractions such as BMW Welt, the Olympic Park and the Allianz Arena. Whether you’re travelling to Munich for a business meeting, a city break, a concert, a football match or the Oktoberfest, Motel One offers plenty of options for your stay with eleven hotels across the city.
As a guest at Motel One, you can look forward to unique design, warm service, modern rooms with free Wi-Fi and a varied breakfast. The contrast between Bavarian traditions, international economic influence, culture, universities and major events makes Munich a destination for tourists and business travellers alike. Whether you’re staying near Marienplatz, the Isar, the English Garden, the exhibition centre or in the north of Munich, you can plan your stay to suit your occasion and location. And don’t forget: Munich is home to a Hofbräuhaus…!
Which Motel One hotel in Munich is right for your trip?
Motel One Munich-Sendlinger Tor is particularly convenient for the Old Town, Marienplatz, the Town Hall, the Frauenkirche, St Peter’s and shopping in the city centre. Motel One Munich-Hauptbahnhof is ideal if you’re arriving by train, have appointments spread across the city or want to continue your journey quickly. For the Gärtnerplatz district, Viktualienmarkt, Museum Island and the Deutsches Museum, Motel One Munich-Deutsches Museum is a good choice.
For trade fair visits and appointments in the Riem area, Motel One Munich-Messe is the ideal base. For the Olympic Park, the Olympic Tower, BMW Welt and the BMW Museum, Motel One Munich-Olympia Gate is a sensible choice. If you’re heading to a football match at the Allianz Arena, have an appointment in the north of Munich or are travelling via Garching, Motel One Munich-Garching is the ideal option. For Haidhausen, the Isar, Ostbahnhof, the Prinzregententheater, cafés and restaurants, Motel One Munich-East Side and Motel One Munich-Haidhausen are ideal. For Oktoberfest, Theresienwiese and the Westend, Motel One Munich-Westend is the obvious choice.
For business travellers, the location of the meeting is key. Hauptbahnhof is ideal for those arriving by train and for multiple appointments in a single day; München-Messe for the trade fair, ICM and Riem; Parkstadt Schwabing for meetings in the tech and office districts around Amazon, IBM Watson and Microsoft; East Side or Haidhausen for Ostbahnhof, Haidhausen and eastern city locations; Garching for the north of Munich. After work, depending on the location, the Old Town, the Isar, Schwabing, the Olympic Park or a beer garden are all easy to plan for.
How do you explore Munich from the Motel One hotels?
Thanks to the excellent public transport links, you can reach Munich city centre from any of our hotels in just a few minutes. As a starting point for exploring the Old Town, we recommend Karlsplatz, which marks the beginning of the pedestrian zone. At ‘Stachus’, as the square is known to locals, there’s always something going on – even on Sundays and public holidays, this bustling square is a popular meeting place for Munich residents and tourists alike.
Passing through the western Old Town gate and following the pedestrian zone, you’ll soon see the striking twin towers of the Frauenkirche rising above the rooftops of the well-preserved houses. The Bavarian capital’s landmark is the tallest building in the Old Town and, according to legend, was once visited by the Devil himself – can you spot his footprints in the stone floor of the entrance hall?
A few steps further on, Munich’s Marienplatz shines with its neo-Gothic town hall, the statue of the Virgin Mary that gives the square its name, and the Toy Museum. If you’d like to see this cosmopolitan city from above, a climb up the ‘Alter Peter’ is well worth it. Around 300 steps and a climb of 91 metres are well worth the effort, as – weather permitting – a stunning view of the city, the River Isar and the distant Alps awaits you at the top – wow. Your hotels in Munich.
Viktualienmarkt, Isartor and Hofbräuhaus – historic landmarks well worth seeing, Hotel Munich
When your stomach starts to rumble at lunchtime, the people of Munich head for the Viktualienmarkt. Here, stall after stall lines the market, with vendors touting meat, fish, fresh fruit and all manner of delicacies. After a well-deserved break, you’ll continue, refreshed, to the Isartor, which marks the eastern boundary of the Old Town.
Be sure to take a closer look at the clock on the west side, which, curiously, runs the wrong way round – in homage to Willy Brandt’s famous quote: ‘In Bavaria, the clocks tick differently.’
From our affordable hotels in Munich, you can also easily reach the English Garden with its artificial surf wave, the Alter Hof, the Feldherrnhalle, the Hofgarten and, of course, the Hofbräuhaus. At the end of a long day, you can reflect on your experiences in the Bavarian capital over a cool drink at the stylish Motel One Bar. Your hotels in Munich.
Travel Like a Local
A tour with Susanne @sweetlivinginterior through the districts of her chosen home of Munich, the cosmopolitan city with a warm heart.
