Motel One Frankfurt
6 Hotels in Frankfurt
What our guests say
Very good
Overall rating from 14,343 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.2 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
Our stay was great. They let us check in earlier. They gave us a "smaller" room than what was planned, but the room they gave us was perfect and exactly what we expected. They were very helpful in every aspect. The location is amazing.
Location is very convenient for the train station. Breakfast caters for most dietary needs. No drink making facilities in the room. Very easy to accidently leave room door unlocked as did not automatically close, needed a pull. Good sized bedroom but only 1 chair. Bathroom was small, there was room to have made it larger.
Great location, clean rooms
Great place, well situated
I would really like to have a warm buffet with e.g. scrambled eggs, sausages, mushrooms etc. for breakfast as well. The breakfast room always seems to be quite crowded, which makes it hard to find a quiet place to really enjoy my breakfast. Water pressure in the shower could be better.
I stayed in January and the Hotel was just opened, there were things that needed fixing (Heater was stuck at 100% for the first hour) and sometimes there was stuff scattert in the hallways, but this was a reduced rate for early visitors, so I really dont feel bad about it. It was a really nice place and I enjoyed the stay.
During my last stay the AC was turned off. I was working from my room and sun kept shining, heating up the window and room
I have stayed at several Motel One's across Germany and the experience has always been outstanding.
Brilliant hotel. Very kind and courteous staff at the lounge area, especially at breakfast times. The rooms are always very clean and the prices are very fair.
Nice location, very clean room and comfortable bed but the room is 2 small for 2 people. No cub board
Really friendly and helpful check in. Clean room. Clear info about dogs and kids. Disappointed with noise from other guests. Really did not sleep well until 0400am due to the noise. Groups should be located elsewhere from families. Parking charge is high compared to neighbouring hotels.
Room was clean but sooo small.
If a request is placed with the booking it would be good to acknowledge it, even if it cannot be fulfilled. Late night food in the bar noticeably less good than other visits (despite being the same menu).
I asked reception & got confirmation of a quiet room. Got 215 > backstreet: drug noise, car noise, shouting until 4am in the morning, people sleeping at street and throwing stuff at window. Less important but still bad: Sink turns to wrong side. Waisted money for larger room at such shit location? totally inadequate for CEO > need REFUND!
I thoroughly enjoyed my stay at The One Cloud Frankfurt. The staff at Reception were friendly and helpful and made my time at the hotel very special. My room was extremely comfortable with everything I needed. The breakfast was just right with a good variety of choices. I will recommend it to my Travel Agent as one of the best hotels I have stayed at that is so good and so convenient.
very nice stay, friendly staff, nice restaurant breakfast area. district has a super connection in infrastructure although feels unsafe. scary people lingering around the hotel, tough to escape.
Poor room - poor towel service - breakfast not so good - high rates
Generally I don't issue negative ratings. The service is essentially good for a business traveller, however, for the price paid, there are different consideration to be done. The room and the bathroom dimensions are inadequate. The bottle of water is a gentle concession only to BeOne members. Breakfast sit on sofas is uncomfortable. I've been other times to this Hotel, but this time I was honestly unhappy.
Housekeeping did an excellent job! Sheets and towels were always replenished. Room was small and did not provide enough space to unpack, or set things on. Bathroom had a foul odor.
Nice place, I had a wonderful stay And the staff is very professional.
HI, hotel with so minimal stuff in the room: no complementary water, one one cover for a double bed, no body cream. No coffee machine in room nor tea...Also I haven't received the invoice yet, 24h after...Unstable wifi in the room I had to use the 5G
nice hotel and nice people working on it!
I like it, so I stay there often, but it is still frustrating at 0800 hrs in the morning when you just get out of the shower and the door opens with someone already wanting to clean the room. The new cancellation policy is not very business friendly. The shower is not set up very well, because you end up flooding the bathroom.
Super convenient since it's right across the train station. I wished there was a ramp in the main entrance so people wouldn't have to drag their heavy luggage across the steps. There must be a ramp available somewhere, but it's not in the main entrance.
We are regular MotelOne customers - as always the staff was just brilliant - very helpful very friendly one could not ask for more.
The mattress and cushions are not very comfortable,...
When travelling for business to Frankfurt, Motel One Messe Hotel is my go-to hotel. It offers great value for money. Staff is very friendly and helpful. Whether at the reception, bar or breakfast, everyone works with great spirit. Special appreciation to Nicola, who always gives you a warm welcome when you arrive for breakfast. Good way to start the day!
all good but wrong invoice with a breakfast I never had on it wrongly .. let you know already in an email and at the reception, so hope the changed invoice will arrive soon
Dear Motel One Team, overall I am pleased to have the choice of two more hotels of the Motel One Group in a central location in Frankfurt. My review is not as good as it could have been, because the refurbishing process from formerly Flemings to now Motel One came with the downside that my last two stays were under the impression of a very strong scent of paint in the room. Another aspect I'd like to mention is that the Flemings had an excellent breakfast at very good value for money. Motel One used to have outstanding value for money in that regard as well, but that's not longer the case.
This time only ok as none of my 3request have been taken under consideration- even got the opposite
Excellent location - good breakfast - clean rooms - helpful staff - car parking
My stay was great. The room was very quiet and the bed was perfectly comfortable. Easily my best stay in FFM so far. The check-in/out process was very quick and professional. The only caveat was that there was no simple way to contact reception or other services from the room. I would have preferred if the TV had a contact function. There was a service to receive messages on the TV, but i found none to send messages. This would have been great. Also the bathroom did not have any extra hygiene items, it would be okay if you could at least request these easily (e.g. via the tv).
Staff great, helpful and polite. Reception and lounge warm and great place to be. Room a little lacking space to put cases. Air con not working which affected the stay.
I would like to give a special mention to the Breakfast Manager (the Italian Guy). He is very friendly, had a smile on his face every day and made every guest feel special
Only to thing we miss, one more cher and 2 glasses
I had a great stay at Motel One Römer. The Staff is incredibly friendly, the breakfast buffet is excellent and full of fresh and organic produce. The room was quiet and clean, with crisp linen. It also is in a very convenient location, with the main attractions a short 5-20 minutes walk away, as are several subway and bus stations. I would definitely always stay here again.
All perfect, staff very friendly. Only, room too cold and temperature not adjustable.
A typical Motel One experience with the caveat of absurdly weird bathrooms in the style of a 1980 motel. :D I‘d rather choose this for more budget travelling or choose one of the others in Frankfurt.
Would be nice to have water and coffee in the bedroom
Excellent stay as usual in Frankfurter
As always, extremely efficient online booking, warm welcome on arrival, and sincere appreciation expressed on departure. Consistent winning formula.
Overall I had a nice stay at the hotel. I liked the interior style, the room was nice and spacious. I would have liked a minibar in the room. Also the temperature in the room was very hot, I had to open the windows at all time which wasn’t so nice because of the noise outside. The hotel itself was nice, the reason why I would not recommend is due to the location. As soon as you walk out there are homeless people laying around, drunk people, drug abuse. You hear people yelling the entire evening/night just outside. This really affected my stay and thus would not recommend.
A really enjoyable stay at the Cloud One Frankfurt Metropolitan - I really felt welcome as a guest, staff at reception were very friendly and assistance. Looking forward to being a guest by the next visit in Frankfurt or elswhere in your hotel
clean, nice staff, location perfect, warm hotel, breakfast could be better
The hotel is located conveniently next to the train station, so late arrival or early departure is no problem. I had already checked in online, but could not use a priority check-in line on site, as was indicated in the app. That was a bit confusing, so please make sure to designate a check-in line for people who have already checked in online and only need to get their room key. The room was quite spacious, had all the bare minimums (no kettle and fridge, but I already expected that). It smelled a bit painty, but that is probably due to the recent renovations on site. Overall, I would stay again and would recommend the hotel to everybody who needs to be in close vicinity of the train station
Toller Service an der Rezeption
Room was clean and well maintained. Bathroom was modern but a bit small. Shower was very warm and powerful. Don't know why you just give a single duvet on a double bed. Breakfast was poor - limited choice and no where to sit. I wouldn't book a breakfast if I stayed again.
Nicola, who was at breakfast area, was so kind and friendly. He gave me a good vibes in the early morning and I could start my both days in the happy way ;)
While our overall experience was great, I was disappointed by the service at the reception. We understand that a new system was being implemented; however, two of the female staff members were quite unfriendly and arrogant. This was our first time experiencing this at your hotel, and we hope this will change again in the future. On a positive note, the staff at breakfast and in the bar were extremely friendly and provided excellent service.
I have stayed in Motel One hotels in several cities across Europe. I am really satisfied, and this is why I choose Motel One when available. I wish you would consider a loyalty program for regular clients. This is a big disadvantage compared to other hotels, whose loyalty programs offer, sometimes a lot, to their clients.
Switch on. beOne.
Your benefits at a glance:
Frankfurt am Main
Experience “Mainhattan”
Frankfurt am Main – dubbed “Mainhattan” thanks to its unique skyline – is famous for its status as a financial and business centre. Our three hotels in Germany's banking capital will welcome you with their individual designs.
Stay in a Motel One during your business trip, transfer or city break in the Main metropolis and experience Frankfurt at its finest. Business travellers will find our hotels at Frankfurter Messe and the airport especially convenient, while the Motel One Frankfurt-East Side is located right in the vibrant heart of the city. The Motel One Frankfurt-Römer, on the other hand, takes you back in time when Frankfurt was regarded as the centre of book Publishing. Which design hotel will it be for you?
Budget design hotels in Frankfurt – your Motel One
Are you interested in observing the “bull vs. bear” fight for yourself? The ups and downs of the DAX are the centre of attention at the Frankfurt Stock Exchange. These glass towers house Deutsche Bank, Commerzbank and the European Central Bank, whose striking, new building towers over the Ostend district.
The city at the centre of the Rhine-Main area also owes its economic success to its international airport, which you can reach effortlessly from our Motel One Frankfurt-Airport. By the way: Germany’s largest airport is well worth a visit even if you aren't about to take off. A tour of the facilities allows you to view the jumbo jets up close.
You may think that Frankfurt is all about stock indices, skyscrapers and big business. But there's more. Hesse's largest city has a rich historical heritage and a great deal of culture to offer – and don't forget about “Äppelwoi”, the beloved local apple wine. The latter might be a factor in the surprisingly laid-back attitude of Frankfurt's inhabitants. Do feel free to enjoy Sachsenhausen until the wee hours and sample the glory that is Äppelwoi: we will happily welcome you to our design hotel even late at night.
The Römer, the town hall, St Paul's Church – highlights of a true metropolis
If you can tear your eyes away from the glittering skyline, you will be rewarded with a plethora of impressive sights. For example:
- -the Römer, which doubles as the town hall and symbol of the city
- -the renowned Städel Museum at the Museumsufer
- -the fascinating exhibitions at the Schirn Kunsthalle
- -the historic St Paul's Cathedral
- -the Senckenberg Museum of Natural History
- -the Palmengarten and the Frankfurt Botanics
- -and, of course, Goethe House, the family residence of Goethe.
Frankfurt is also home to one of Germany's largest universities, named after the city's most famous son: Johann Wolfgang Goethe University. Its presence injects a generous dose of the student lifestyle into Germany's financial capital – this is especially visible in the Westend, Gallusviertel and Bockenheim districts. While others are already busy completing business deals over lunch, the young people of these areas are still relaxing in cafés and enjoying their breakfast.
Are you headed for Frankfurt for a trade fair and looking for an affordable design hotel? Our Motel One Frankfurt-Messe is at the centre of the action. Highlights among the countless trade fairs in the city include the International Motor Show (IAA) and Frankfurt Book Fair, a meeting of writers, intellectuals and all sorts of other book lovers.
