Motel One London
One hotel in London
What our guests say
Very good
Overall rating from 3,481 ratings
Friendliness 9.2 of 10
Cleanliness 9.2 of 10
Reception 9.1 of 10
Lounge & Bar 8.8 of 10
Location 9.4 of 10
Room 8.5 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 8.4 of 10
As we went to see a festival in Knebworth it was important for us, that we had easy access to public transportation, so the location of the Motel One was very convenient for us. It´s a 10 minute walk to the London Tower and the Tower Bridge which is excellent. The Aldgate bus and subway stations are a 2 minute walk away. On both mornings when we wanted to have breakfast the lounge room was completely packed, so we decided to have breakfast in a nearby Café ( which was very good ).
very friendly staff. Clean room. No complaints, whatsoever.
The bed was quite good but I think the overall room was quite limited, there was no fridge, barely any space to han clothes and the shower was leaking and barely any water came out from it, moreover, there was a very strong drain smell from the bathroom.
Great room, pretty spacious for London, clean and everything I needed. Reception staff friendly and helpful.
very helpful staff, clean room and everything just worked (well apart from the remote control in the room)
The hotel was very good albeit very expensive. The room was very nice but small, bathroom was good. Air conditioning was quiet and worked very well in the room. Reception area seating and tables were a strange selection for eating at. I liked that the iced or lemon water was available all day especially in the heat. Breakfast was excellent. Location was good for local tourist areas but at the same time was situated on a very quiet road.
quiet (apart from underground trains), good temperature on a scorching hot day,great breakfast. a really enjoyable stay
Excellent service and value for money as ever!
Lovely hotel and room Comfiest pillows I’ve ever had in a hotel! Unfortunately the breakfast didn’t offer as many options as I thought, and for £31.80 each morning we were a bit disappointed
Once again, an enjoyable stay!
Amazing. Great location. Great bed. Great staff. Very clean.
Friendly staff. Room comfortable and location very convenient for travel by tube and bus.
Having booked this hotel a number of times, I was surprised to discover that my reservation was subject to a three-day cancellation policy. If this is a recent change to your booking terms, it wasn't something I was expecting, particularly as I don't believe the rate I booked was discounted or offered on a special non-refundable basis. At the time I made the booking, I was on holiday and didn't have access to the confirmation email, as it was sent to my work email address. I also don't feel the booking process in the app made the three-day cancellation policy sufficiently clear, so I wasn't aware of it when I completed my reservation. It would be helpful if the cancellation terms were made more prominent during the booking process, particularly for returning guests who may reasonably expect the same policy they have experienced on previous stays.
Clean, friendly hotel. A very good continental breakfast and a fantastic bar open till very late
all perfect only tiny thing was that the bathroom door when fully open would switch the room light off because the handle would perfectly hit the light switch but otherwise no complaints!
Excellently located for a business trip with a friendly service
Excellent location with view to financial (insurance) center.
Brilliant as always great welcoming helpful staff . Very effective air conditioning!!
I am not happy with my recent stay. When I pay 450 francs for a hotel room I expect at least the elevator to work and overall cleanliness. One of the elevators was out of service during my entire stay and I was on floor 14. One morning I had to wait for 12 minutes to get the elevator and finally I just gave up and took the stairs instead. the Stairs themselves were absolutely filthy. overall cleanliness in the hotel was was not acceptable. I would never stay here for private purposes after this visit, and even for work trips i will prioritize other places now.
We had a wonderful stay . Room are spotless and the bed are super comfortable. Great location.
Very good value for London, room was clean and comfortable and a decent shower
Exzellent Hotel! Great Air Conditioning. Staff super friendly 😊
Excellent location and value for money
great location, friendly reception, fine room
Alles wunderbar, as usual!
Great location near buses and trains. Away from downtown craziness. Breakfast was nice
Hotel was clean and modern. My room was functional with no frails. Wanted a snack, and had a 10 minute wait for the staff to arrive. My biggest disappointment was a lack of English Breakfast. I know some like the continental approach, but i love a good English. However what I did have tasted good.
Very happy with the overall experience, especially being able to be given our room directly upon arrival around 10am, which is much appreciated after traveling.
Fast check-in but registration was forgotten at first. Room was fine and checkout fast.
First of all everyone was friendly and the most important thing in every hotel: it was clean! Problematic was the bed. It was so soft and layed through that you just think with your middle. Also the room is heating up quiet a bit and the air conditioning is quiet loud. Breakfast was good but could use some scrambled eggs. For the price of 15£ per person nothing to complain for the breakfast.
Thank you so much. We had a wonderful stay, everything was perfect.
I often stay at Motel One, and I was very disappointed with my recent reception experience. After returning late to the hotel, my key card didn’t work. I had to go back down to reception three times, which felt particularly uncomfortable as a woman travelling alone. Eventually, the gentleman on reception came up to the room with me, seemingly to demonstrate that I was using the key card incorrectly. However, he then realised that the key card was not working. Despite this, I was not given a new key at that point and had to return to reception for a fourth time to request one, even though I had been told it would be brought to me. This level of service is not acceptable, particularly given the circumstances. I have always had very positive experiences with Motel One, which made this situation all the more disappointing.
Paid for a city view as it was a special weekend we had a view of the hotel next door and could only see a bit of the city if we went up to the window and turned our head was disappointed as I feel this wasn’t worth the extra money we paid for
Top service. Top location. Great employees.
A great room at a reasonable, well placed for dinner in the Tower Hill area.
Very Nice hotel in a Good neighbourhood
lovely hotel, good service
No room service, no air in the rooms. Some water would be nice. Staff were very friendly and helpful
Top service
the rooms are good and clean.
The lobby is beautiful! Quiet, relaxing, and clean
Everyone is really helpful and lovely, rooms are clean. Good location. Not rating a 9 or 10 as I always seem to get allocated to a room where I am unable to get a phone signal. Unsure if that is how every room is or just the rooms I get given but it can be really frustrating!
Helpful, friendly staff, clean rooms and public areas, fantastic transport links
Very comfortable room with pleasant communal areas. Having the availability of an evening meal would have been beneficial, but didn't detract from the overall experience.
I always look to see if there’s a motel one in the city I’m visiting. It is my preferred choice! We’ve stayed at Tower Hill before and will do so again next time we’re in town.
Efficient check in ..quiet room .great selection of continental breakfast. Good service at the bar and friendly staff.
Brilliant location. Small but tall. Speedy lifts! Some nice cafes around and seems a safe area. Fabulous staff. Worth joining the app just to get complimentary bottle of water. Room was basic but efficient, clean and shower was great. No little bathroom bits or biscuits etc but tea facilities. Bar downstairs was lovely. Didn't get to try the rooftop. We didn't have breakfast on the end but seemed reasonable and kids were half price. Absolutely would stay again My new go to hotel for exploring London.
We had a great experience; my daughter and I really enjoyed our stay. I think the continental breakfast could be improved by offering more options, such as fried eggs, sausages, avocado, and other items. One final remark: on Saturday night, some children were running and playing in the reception area, which was a bit disturbing. I believe this could have been prevented or better managed.
A nice modern hotel with comfortable rooms, at a reasonable price. One improvement in the room would be USB charging outlets on mains plugs.
MotelOne Tower Hill - home from home in London. Staff are outstanding, rooms are clean and comfortable.
Switch on. beOne.
Your benefits at a glance:
London
London Calling – an affordable stay on Tower Hill
Experience this vibrant metropolis on the Thames from a base in our affordable Design Hotel on Tower Hill. Whether you're in London on business or planning a short stay in the capital – at our affordable hotel on Tower Hill, you’ll get high design for low prices, and a great base from which to explore the city’s diversity. As always in our Design Hotels, you can look forward to free WiFi, a healthy and organic breakfast, and affordable rooms with cosy box-spring beds.
The UK’s capital attracts millions of tourists each year with its innumerable sights, emblematic double-decker buses and cult red phone boxes. The economic and financial as well as political capital, London is the UK’s premier destination for business travellers too.
Budget Design Hotels in London – your Motel One
While staying in London, you really should use the public transport system, which can be an adventure of its own. As well as the iconic tube trains, a trip on a double-decker bus makes for an interesting journey.
Our Design Hotel is close to one of the city’s best known sights, Tower Bridge. This is undoubtedly the most striking bridge on the Thames, with ornate twin towers that are a key part of the cityscape, and make a great photo. The Tower of London, which gives the bridge its name, is directly adjacent and best known for its imposing shape. Once inside you can view the Crown Jewels, visit the medieval palace or attend one of the frequent special events. If you’re back to your hotel in time for tea, you can treat yourself to a proper cuppa in our cosy One Lounge. What else can we offer?
Big Ben, the London Eye and Madame Tussauds – symbols of a global metropolis
Well, following along the Thames, you eventually come to another distinguishing feature of the London skyline, the tower housing Big Ben. One of the best-known symbols of the city, this 96 metre high edifice looms majestically over the Thames. Although the name “Big Ben” properly refers only to the bell of the Elizabeth Tower, it is commonly used to refer to the entire tower complex at Westminster Palace.
The Tower is only accessible to UK residents. Cross the Thames at Westminster Bridge to visit the London Eye, at 135m still Europe’s largest Ferris wheel, offering fantastic views of “Big Ben” and the whole London area. Other popular sights include Madame Tussauds wax museum, Westminster Abbey, Buckingham Palace, Hyde Park, Trafalgar Square and the Globe Theatre.
London calling! We look forward to welcoming you to our Design Hotel.
