Motel One London
One hotel in London
What our guests say
Very good
Overall rating from 3,476 ratings
Friendliness 9.2 of 10
Cleanliness 9.2 of 10
Reception 9.1 of 10
Lounge & Bar 8.8 of 10
Location 9.4 of 10
Room 8.5 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 8.4 of 10
We really enjoyed our stay. Two observations, (1) there was no left side bedside locker - a small inconvenience as we rely on having water to hand during the night and (2) no safety bars in the shower and no non-slip shower mat.
Staff was great. Everything was in great condition
Dirty light switch by the bed overall sticky table and room
Hotel was great all around except for on Sunday morning we got a knock on our door for cleaning at 8.45 am and we did not have to check out until noon.
I didn't get to spend much time in the hotel at all BUT the most important thing is the bed, pillows and cleanliness. I was suprised how soft the mattress was but it was super comfortable, pilows equally so and perfectly clean.
We enjoyed our stay at Motel One in London. The room was comfortable and well-equipped.
over £500 for 2 nights and no phone, no iron, no draws, a bar to hang clothes on, no toiletries and asked for an iron which hours later i had to go down to the reception to pick up myself carrying an iron and large board up at 10pm. wifi didnt work . Never again
Poor power No table or shelf near the bed DDA wet room old
All very practical
overall happy withthe stay two points - water in room please and it woud be great not to have to lug the iron and ironing board up to teh room each tim is stay.....
I found it wonderfully clean, calm, very pleasant just what was required after a 3:30 am start and working all day. Easy room to use, meaning light switches, plugs, hanging room, bright bathroom, felt safe.
Stopped at hotel about 4 times reception team not as friendly as the last time stayed with you
Friendly staff, hotel ambiance is lively and great rooms. Hotel has excellent air conditioning!
Good value for money for a central London location. Good Underground connections to King's Cross and beyond. It was worth paying a bit extra to have a 'Room with a View'.
The hotel itself is lovely. Great location, breakfast was great and beds were comfy. Erika on reception is a credit to you! The housekeeping staff however… Two days in a row I placed my ‘do not disturb’ sign on my door and two days in a row housekeeping walked in on me. A gentle knock, a two second pause then walked right on in. On one occasion I was not dressed!! As an anxious person (and a woman in a room on her own) it made me jumpy for any noises in the corridor afterwards.
We had a wonderful time at this hotel. The staff was incredibly friendly and went out of their way to provide great service. Our room was clean, modern, and the air conditioning worked perfectly. The breakfast was pretty basic but still good. Overall, the entire hotel was extremely clean and comfortable. We have absolutely nothing bad to say - we would definitely stay here again!
Our second stay at a Motel One property. We were not disappointed. Enjoyed our stay in London very much. Great location and excellent accommodations.
Very good value for the money. Lovely customer service, clean rooms, had very good air conditioning.
Nice place in a very convenient position
As we went to see a festival in Knebworth it was important for us, that we had easy access to public transportation, so the location of the Motel One was very convenient for us. It´s a 10 minute walk to the London Tower and the Tower Bridge which is excellent. The Aldgate bus and subway stations are a 2 minute walk away. On both mornings when we wanted to have breakfast the lounge room was completely packed, so we decided to have breakfast in a nearby Café ( which was very good ).
very friendly staff. Clean room. No complaints, whatsoever.
The bed was quite good but I think the overall room was quite limited, there was no fridge, barely any space to han clothes and the shower was leaking and barely any water came out from it, moreover, there was a very strong drain smell from the bathroom.
Great room, pretty spacious for London, clean and everything I needed. Reception staff friendly and helpful.
very helpful staff, clean room and everything just worked (well apart from the remote control in the room)
The hotel was very good albeit very expensive. The room was very nice but small, bathroom was good. Air conditioning was quiet and worked very well in the room. Reception area seating and tables were a strange selection for eating at. I liked that the iced or lemon water was available all day especially in the heat. Breakfast was excellent. Location was good for local tourist areas but at the same time was situated on a very quiet road.
quiet (apart from underground trains), good temperature on a scorching hot day,great breakfast. a really enjoyable stay
Excellent service and value for money as ever!
Lovely hotel and room Comfiest pillows I’ve ever had in a hotel! Unfortunately the breakfast didn’t offer as many options as I thought, and for £31.80 each morning we were a bit disappointed
Once again, an enjoyable stay!
Amazing. Great location. Great bed. Great staff. Very clean.
Friendly staff. Room comfortable and location very convenient for travel by tube and bus.
Having booked this hotel a number of times, I was surprised to discover that my reservation was subject to a three-day cancellation policy. If this is a recent change to your booking terms, it wasn't something I was expecting, particularly as I don't believe the rate I booked was discounted or offered on a special non-refundable basis. At the time I made the booking, I was on holiday and didn't have access to the confirmation email, as it was sent to my work email address. I also don't feel the booking process in the app made the three-day cancellation policy sufficiently clear, so I wasn't aware of it when I completed my reservation. It would be helpful if the cancellation terms were made more prominent during the booking process, particularly for returning guests who may reasonably expect the same policy they have experienced on previous stays.
Clean, friendly hotel. A very good continental breakfast and a fantastic bar open till very late
all perfect only tiny thing was that the bathroom door when fully open would switch the room light off because the handle would perfectly hit the light switch but otherwise no complaints!
Excellently located for a business trip with a friendly service
Excellent location with view to financial (insurance) center.
Brilliant as always great welcoming helpful staff . Very effective air conditioning!!
I am not happy with my recent stay. When I pay 450 francs for a hotel room I expect at least the elevator to work and overall cleanliness. One of the elevators was out of service during my entire stay and I was on floor 14. One morning I had to wait for 12 minutes to get the elevator and finally I just gave up and took the stairs instead. the Stairs themselves were absolutely filthy. overall cleanliness in the hotel was was not acceptable. I would never stay here for private purposes after this visit, and even for work trips i will prioritize other places now.
We had a wonderful stay . Room are spotless and the bed are super comfortable. Great location.
Very good value for London, room was clean and comfortable and a decent shower
Exzellent Hotel! Great Air Conditioning. Staff super friendly 😊
Excellent location and value for money
great location, friendly reception, fine room
Alles wunderbar, as usual!
Great location near buses and trains. Away from downtown craziness. Breakfast was nice
Hotel was clean and modern. My room was functional with no frails. Wanted a snack, and had a 10 minute wait for the staff to arrive. My biggest disappointment was a lack of English Breakfast. I know some like the continental approach, but i love a good English. However what I did have tasted good.
Very happy with the overall experience, especially being able to be given our room directly upon arrival around 10am, which is much appreciated after traveling.
Fast check-in but registration was forgotten at first. Room was fine and checkout fast.
First of all everyone was friendly and the most important thing in every hotel: it was clean! Problematic was the bed. It was so soft and layed through that you just think with your middle. Also the room is heating up quiet a bit and the air conditioning is quiet loud. Breakfast was good but could use some scrambled eggs. For the price of 15£ per person nothing to complain for the breakfast.
Thank you so much. We had a wonderful stay, everything was perfect.
Switch on. beOne.
Your benefits at a glance:
London
London Calling – an affordable stay on Tower Hill
Experience this vibrant metropolis on the Thames from a base in our affordable Design Hotel on Tower Hill. Whether you're in London on business or planning a short stay in the capital – at our affordable hotel on Tower Hill, you’ll get high design for low prices, and a great base from which to explore the city’s diversity. As always in our Design Hotels, you can look forward to free WiFi, a healthy and organic breakfast, and affordable rooms with cosy box-spring beds.
The UK’s capital attracts millions of tourists each year with its innumerable sights, emblematic double-decker buses and cult red phone boxes. The economic and financial as well as political capital, London is the UK’s premier destination for business travellers too.
Budget Design Hotels in London – your Motel One
While staying in London, you really should use the public transport system, which can be an adventure of its own. As well as the iconic tube trains, a trip on a double-decker bus makes for an interesting journey.
Our Design Hotel is close to one of the city’s best known sights, Tower Bridge. This is undoubtedly the most striking bridge on the Thames, with ornate twin towers that are a key part of the cityscape, and make a great photo. The Tower of London, which gives the bridge its name, is directly adjacent and best known for its imposing shape. Once inside you can view the Crown Jewels, visit the medieval palace or attend one of the frequent special events. If you’re back to your hotel in time for tea, you can treat yourself to a proper cuppa in our cosy One Lounge. What else can we offer?
Big Ben, the London Eye and Madame Tussauds – symbols of a global metropolis
Well, following along the Thames, you eventually come to another distinguishing feature of the London skyline, the tower housing Big Ben. One of the best-known symbols of the city, this 96 metre high edifice looms majestically over the Thames. Although the name “Big Ben” properly refers only to the bell of the Elizabeth Tower, it is commonly used to refer to the entire tower complex at Westminster Palace.
The Tower is only accessible to UK residents. Cross the Thames at Westminster Bridge to visit the London Eye, at 135m still Europe’s largest Ferris wheel, offering fantastic views of “Big Ben” and the whole London area. Other popular sights include Madame Tussauds wax museum, Westminster Abbey, Buckingham Palace, Hyde Park, Trafalgar Square and the Globe Theatre.
London calling! We look forward to welcoming you to our Design Hotel.
