Motel One Edinburgh
2 Hotels in Edinburgh
What our guests say
Very good
Overall rating from 5,346 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.3 of 10
Lounge & Bar 8.9 of 10
Location 9.8 of 10
Room 8.5 of 10
Bathroom 8.6 of 10
Free WiFi 9.1 of 10
Value for money 8.3 of 10
Breakfast service 8.4 of 10
Your customer service was amazing. Everyone we spoke to was extremely helpful and kind. It was amazing to me. The room was nicely decorated and very smart in the arrangement and decor.
Missed cook breakfast and no fridge in the room
Very cute themed hotel, it is in a great location. Clean and embrace the marathon theme.
Hotel was really clean and the staff were amazing so helpful and just really nice people.
Clean and comfortable overall but room 214 has an “accessible “ bathroom with a very low wash basin which I personally did not need, so I found it very difficult to use as I had to bend down so low. Being tall. You should only use this room for guests who need the use of a very low wash basin.
Perfect location to bus, train and taxi transit. Near the Royal Mile. Friendly staff, clean rooms, great AC, good morning breakfast and all day bar!!!
Very handy to Princes Gardens, Calton Hill, Princes street, the Royal Mile and right a cross the street from Waverly Station.
Very comfortable and well maintained rooms. Very helpful and pleasant staff.
The staff on Reception were ALWAYS, friendly and extremely helpful. However, there were no drawers/cupboards in our room, which was inconvenient and annoying.
Room was clean including bathroom. A second luggage stand would be helpful. Desk staff very hospitable and helpful. Great location (Royal) ! Lots of different types of main floor lounge space which was nice. We ourselves liked that the HVAC system was set at cool (May 19-22, 2026). We heard another guest complain that they wanted heat. I guess a common system can’t please everyone, but we would not want a noisy fan coil individual system in our room. Need a secure wifi with password.
Floor boards creaking, pillar in the middle of the room against which I banged my head at night, ONE garbage can only, worn carpeting. This is a shabby, absurdly overpriced hotel in a good location. You can do better.
Clean, convenient, perfect location. Room was small and layout was less than ideal
We paid £250 for a small, dimly lit, and bare room with a tiny bathroom that provided only soap (no shampoo or conditioner). The breakfast was modest, with nothing cooked except boiled eggs. The lobby also doubled as the breakfast room, and there were not enough electrical outlets (not even one next to the small table where a computer would eventually be used). While we were there, the hotel was essentially under renovation: there were protective sheets on the corridor floors, workers constantly around, the smell of paint everywhere, and, most importantly, the workers showed little consideration for guests, even occupying the elevator with their carts without giving priority to hotel guests. Of course, the location is excellent, and the room was clean, but even by Edinburgh standards, the price is disproportionate to what was offered. If the property is being renovated, it should be closed to guests during the works.
Great location. Modern style.
The check in was smooth and warm welcomed. The room size is good. Breakfast is delicious with choices of bakery, eggs, fruits and coffee! Location is convinient to every attractions in city center. Train station is across of the road.
Great breakfast. Great location. Poor view from room. Nice staff.
The staff was incredibly welcoming and friendly. The central location in the city was an absolute boon to our stay.
I feel welcomed. Great location, nice personal.
I had a wonderful stay in an beautiful city. Check-in was pleasant and swift, I was able to check in early and leave my bags in my room before my meeting which was really helpful. The reception team was always cheerful and friendly. Breakfast was easy and efficient. I loved the writing on the eggs, what a fun idea. I was recommended this hotel by someone who has stayed here before and I will be recommending this in the future myself as well. Thank you to the whole team. An enjoyable visit.
I’ve sent a complaint. I’ll leave that with you.
The staff was friendly and helpful. We loved the common areas to sit and have a drink or snack. The room - 572 - was an adventure to get to and we loved it! Bed was super comfortable. Everything was great!
The staff are courteous and helpful. The location is ideal for vacationers in Edinburgh. The breakfast is excellent.
The hotel location is a perfect base to visit Edinburgh. Beds are very comfortable and the reception staff were nice. However, in our case our stay was very overpriced (16-19 May) but must be the start of the high season.
It was a pleasure to stay and your staff are excellent. My room (200) was very convenient as I had heavy luggage this visit. The room rate was £227 incl breakfast which I enjoyed in your lovely bar area. I’ve stayed several times before and always enjoyed my visits. The location is excellent but this room was small and a little gloomy with no outlook so it didn’t seem nearly as good value as the larger rooms I’d had before with better views (or as in some other branches but I suppose that’s just Edinburgh prices being very high). Small things that would make a big difference, especially if I was staying longer than one night, would be having a proper glass and mugs in the room, a proper box of tissues rather than just a few and a small fridge. Post-Covid it seems odd and rather mean to have only paper cups. I still look forward to visiting again when I need to return to Edinburgh.
Your staff was fantastic Angus was the best ever helped us book ryan air fantastic stay with you
The hotel was very welcoming, the room very quiet. The reception staff were very helpful and catered to our needs. The breakfast excellent and varied. The loctioni ideal.
The room was very cold and the staff seemed confused as to how to resolve the situation.
We were in a lovely spacious room with an excellent view of the
Located in a beautiful and central location, relaxed atmosphere, warm and helpful staff, clean, extensive breakfast buffet, spacious room, all necessities present or available upon request.
Nice hotel, great location. Hotel a bit pricy. No water provided in room, no refrigerator, no snacks. On my Belgium / Scotland 5 week holiday, I stayed in ~20 hotels. Motel One Edinburgh-Royal was the most expensive and the ONLY on that didn't provide water in the room on a daily basis.
Very impressed with this hotel, the position was perfect for the railway station and bus station (I used both) and value for money. The staff were friendly and efficient and checking in was simple, my room was lovely and very quiet. The breakfast was superb, the best buffet I've had in ages. I would definitely stay here again.
The hotel is centrally located and well-served by public transportation. The staff is welcoming and friendly, and for me, that alone is a huge plus. The standard room is adequate in terms of space and comfort. Housekeeping is quite thorough; I would only suggest a little extra attention, such as replacing glasses and bath towels and checking that the electrical outlets are not damaged. The breakfast offers a good variety of both local and continental fare, adequate for the number of guests. However, I would suggest improving the furniture in the breakfast area, including the height of the chairs and tables, as it's not very practical to eat at tables lower than the seats, nor to eat directly in the lobby. In terms of safety, the hotel is equipped with fire extinguishers and escape routes, but in the room without the ability to open the double windows, I felt a bit unsure. Perhaps some written and clearly visible information in the room would help people feel safe. My experience was overall positive, and I can confirm the excellent value for money. Thank you for your hospitality.
A great hotel close to Waverley Station and bus stops, an ideal base for exploring the city of Edinburgh. The staff were most helpful, the room was comfortable and the continental breakfasts were excellent.
Very friendly and accommodating service. Recommend them highly.
I loved the ambience.the staff was extremely helpful and we loved the warmth. It's well connected and close to the Railway station. We would love to return here and stay at the same place!
Hotel location was great as was value. Decaf coffee would have been nice from the machine in the lobby and a bottle of water in the room. Bed comfy room spacious and also quiet. Breakfast was just right not always easy to find space to eat it though. Enjoyed the stay.
Here is the review you requested: --- Disappointing stay at Motel One Edinburgh after multiple good experiences I’ve stayed with Motel One several times in different cities and have always had a good experience, which is why I chose them again for Edinburgh. Unfortunately, this time was different. We arrived on Saturday evening and were assigned a ground floor room. In reality, it had two half windows high up on the wall, looking out directly onto the external stairwell and the hotel’s garbage bins. We couldn’t even open the windows because of the smell of trash coming in. We asked if we could change rooms and were told that since we were the last to arrive, that was the only room left. They said we could switch the next day if we wanted. But we only had one day to explore the city, and that would have meant packing up in the morning, dropping the bags at reception, and coming back later to pick up the new room – losing at least an hour. Reluctantly, we decided to stay in the room with the view of the bins. The room was also right next to the housekeeping storage area. At 6:45 AM we could hear the linen carts rolling out one after another. They were very loud because of the door opening and closing, and because there’s no carpet in the storage room. On the positive side, the room itself was very clean, and the hotel’s location is excellent, right in the city center where you can easily visit everything on foot. I think Motel One should clearly distinguish these ground floor rooms with half windows from the standard rooms with full windows on the upper floors. What we got didn’t match the quality I’ve come to expect from the chain.
Sent email already but Room assignments were not acceptable. No value for money and imo, a fire risk to have a room with a skylight only.
Very clean, good breakfast and friendly staff
Motel One is conviniently located downtown Edinburgh with public tranpotation available at the front of the hotel and with a short walking distance to the famous Royal Mile and other attractions. I experienced a very friendly and helpful service from the hotel staff. Here are a couple of things I didn't like: 1- noise from large amount of glass being dump every night behind the hotel. 2 - very dark (green and brown), depressing :) colours of the interior. 3 - no food availability from the hotel bar.
The hotel in every way meet our needs. It was the perfect location! The rooms were clean and the reception area welcoming. It was wonderfully quiet. The morning continental breakfast was lovely and allowed us to eat at different times in preparation for our tours. I will highly recommend the hotel.
Great hotel centrally located and near Waverley station 2comments - a) not enough tables for breakfast so you are often eating at v low tables or on your lap b) rooms not v warm
Rooms smaller than I remember. Breakfast room too hot . Bed comfortable .
Excellent location, close to station, bus to airport, and all major attractions. Great breakfast selections.
Location is brilliant. Staff are very friendly and helpful. Rooms are nice. BUT. Couldn't get onto the wifi. Paint smell in the hallways and rough plastering being patched up - I realise that this needs to be done at some point but at £265 for one night it needs to be better. Breakfast is poor - there are scant vegan options, it is overpriced, and I'll not pay for breakfast again and instead get something somewhere else. The coffee was truly awful - couldn't finish it.
Very friendly. Would stay again.
Guest room: bathroom w/ minimal space for toiletries kits (even the trendiest hotels have learned to accommodate extra space so guests don't need to use the floor). No outlet in bathroom, so hair dry in entryway. Bathroom door won't stay open which is annoying when you are back and forth as you dress. No garbage can at the desk, although you offer tea/coffee set up--so guest has to go back/forth to bathroom w/ garbage. Females on front desk in AM were very pleasant. A gentleman on later in day did a good job of ignoring customers. A wine glass at the landing seating area sat untouched for well over 36 hrs (not my glass, heard people sitting there one afternoon).
Received a warm welcome from the reception staff who explained all the relevant information we might need during our stay
Always stay at Motel One Royal when in Edinburgh. Friendly staff , rooms always clean . Situated between New town and the Old town , ideal for exploring either .
Excellent customer service, particularly by Haley at reception who helped sort out an error we made with our booking.
Switch on. beOne.
Your benefits at a glance:
Motel One Edinburgh – affordable designer accommodation in the capital of Scotland
Edinburgh: The capital of Scotland
Motel One has two locations in Edinburgh, ready to welcome you at both central, popular Design Hotels each with individual interiors, friendly service and free WiFi. Our affordable hotels are a great choice for your weekend away, special event, short stay or business meeting.
Formerly called “Auld Reekie” by locals, Edinburgh is no longer the grey, industrial stronghold of its reputation. Scotland’s capital has gradually transformed itself, and is now one of the UK’s most popular destinations.
Budget Design Hotels in Edinburgh – your Motel One
Scarcely half a million people call Edinburgh home, making it compacter and cosier than many other European capitals. Nearly all its sights are within walking distance of our centrally-located Design Hotels. Both the Edinburgh Royal with its view of the castle and the Motel One Edinburgh Princes right in the old part of town make great bases for your explorations.
Edinburgh is made up of contrasts: between the Old Town and Royal Mile and its modern counterpart, the New Town. The Royal Mile is lined with neo-classical frontages and imposing columns, testament to Edinburgh’s storied history, while the geometrically laid-out new town reflects the precise planning and development of the 18th century.
From either hotel, you’re just minutes away from the cobbled Royal Mile, which connects the Castle and the Palace. At in fact around a mile long, it’s peppered with impressive architecture, seamed by countless narrow alleyways and hidden passages. Robert Louis Stevenson, of “Treasure Island” fame, once said, "There are no stars so lovely as Edinburgh street lamps,” and you’ll quickly agree if you tour the town in the evening.
Edinburgh Castle, Camera Obscura and Princes Street Gardens
A key symbol of the city, Edinburgh Castle on Castle Hill towers over everything literally and figuratively. Inside, you can find out about the world of Edinburgh gone by, enjoy the view across Princes Street Gardens, and jump at the the One O'clock Gun.
Follow the Royal Mile a while to the Camera Obscura tower where a living image of the city is projected onto a table, and visitors can wonder at interactive optical illusions as well as the great views from the roof terrace.
Should you be in the mood for a shop, head to the boutiques and department stores of nearby Princes Street after visiting the Old Town. Weather permitting, the parallel Princes Street Gardens are a nice spot for a stroll and a sit down.
Our Design Hotels are also within close reach of other sights such as Holyrood Palace, the John Knox House and the Canongate Tolbooth.
