Motel One Madrid-Plaza de España
What our guests say
Very good
Overall rating from 1,464 ratings
Friendliness 9.5 of 10
Cleanliness 9.3 of 10
Reception 9.4 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 9 of 10
Bathroom 9 of 10
Free WiFi 9.2 of 10
Value for money 8.7 of 10
Breakfast service 8.6 of 10
When we make reservation from booking, we are not informed that we are having connecting rooms. Because of noise and talking, I couldn’t sleep for 2 nights.
Clean place. Good breakfast.
Very comfortable, exceptionally clean hotel, very well located.
The room was too hot, and the air condition did not seem to do any difference. So we didn't sleep well during the stay. Breakfast was good. Staff was nice overall, but when we asked for a mailbox they did not try to find one, just replaid that there is probobly one at Plaza Espana.
Excellent. Great staff.
The front desk staff were consistently courteous and helpful throughout our stay. The rooms were modest but clean, which is what matters most. The TV didn’t work, but it wasn’t an issue for us since we were out exploring most of the time. The included breakfast was decent, with fresh coffee and rolls. The location is very central, making it easy to get around on foot for sightseeing. Overall, it’s a solid place to stay.
Rooms need renovartion
Very good services
Once again, I was really pleased with my stay at a Motel 1. The location was great, the rooms spacious and clean, same with the bathroom and the hotel has excellent soundproof windows. The staff is very welcoming and very helpful.
Overall I had a good experience in your hotel. I just have some pain points to share: - the heating in the room is noisy - there was no beverage, such as a bottle of water, available in the fridge (even payant) - the room isolation is not good, I could hear a lot the noise from outside.
Excellent services. I've appreciated the openess of the personell to customer needs and also help with storing luggage until flight hour was absolutely great. I will search further to book Motel One also on other visits from other cities.
Spacious, clean and attractive room in an excellent location
Breakfast was not good enough. Doesn't value for the money the room. The stuff was friendly.
The staff was friendly and welcoming. The room was comfortable and spacious.
Very nice, central, clean and charming Staff
You guys did a great job on our stay in madrid close to all great service super clean
Perfect
Room was perfect: clean, the terrace was an added plus. Staff was super friendly and helpful
Great room, great view, clean and nice staff
Good atention at front desk. Decoration nice Problem air condicioner at room.
Very central anc clean hotel, staff very nice and parking available
Great Hotel in the city centre, 3 minutes walk to Plaza d' Espana, clean and staff is great
This was by far the best stay ever. The staff was so friendly and helpful. The staff help us with taxi, food ideas and everything else in between. The best staff yet at any hotel we have ever had.
Very good motel. Very friendly staff.
All good ; just one thing : we would have been happy to have a cofee machine and a boiling machine in our room.
The hall is very inviting and well-furnished. The room as well had all facilities, the only downpart was the lock from the inside, it didn't feel super safe. Everything else was spotless and clean I appreciated having gluten-free options for breakfast.
Excelent!!!
The location of the hotel is excellent. Rooms are tidy, bed very comfortable, breakfast tasty, staff friendly. Price is a bit high…
Central, clean and very cosy. With garage
Overall we were very happy with our stay. Fabulous location, spacious and clean rooms, nice modern hotel, staff were attentive and cool. Room had no kettle, tea or coffee or mini bar and just one shampoo/shower gel but that was ok by us. Cleanliness and comfort more important. However, given the cost of the accommodation I would have expected at least more facilities in the room. Also breakfast at €14.50 per person should have had more variety / options . Also the key cards failed twice for one of the rooms our adult children were staying in but it was resolved but this does not happen in other hotels.
Clean, modern. Breakfast OK - bit short on tables. Nice bar area. Rooms modern, clean.
Unfortunately there were very few option for a vegan breakfast. I understand cultural differences, but you have many international customers and given the high breakfast standards Motel One usually has, I was sad to be presented with fruit salad and two spreads as my only breakfast options.
Nice hotel, great service and good location
MotelOne is in a great location - close to Plaza de España but wonderfully quiet; mid-way between two Metro stations, both a short walk away; so close to Museo Cerralbo, Palacio Liria, Debod Temple - and so many other sites very close too. The staff were all so helpful with questions we had. The room was spacious and had everything we needed and was immaculately clean. Centrally located hotels in Madrid are expensive but I’d say MotelOne was good value for money.
The motel was well situated and the staff was excellent. That being said - as a habitual hotel goer I was disappointed to know that there was no water boiler or bags of coffee or tea in the rooms. There is also not enough irons and ironing boards to go around. I know a gym might be much but the place can either make a deal with the gym across the street or empty a room and have a makeshift gym. The breakfast price was reasonable but you could tell the food was reheated because it was so dry. The coffee machine made good coffee though. Keycard didn’t work. The electricity cut out a few times during my stay and the water could not stay hot for long with little pressure.
Good location and environment
The hotel was tidy, and the breakfast was quite pleasant. Air conditioning in the room ensures a comfortable stay. If I am in Madrid again, I will stay at your hotel once more.
Fantastic stay and superb team, a home away from home where you never feel alone. Special shoutout to Tania, the reception and f&b team!
Everything was excellent. This is the third Motel One I have stayed in and all have been better than anticipated. Great location, clean, great breakfast and more.
Everything was great and the best is the team! They are really nice and attentive and I have the impression that there is a good ambience in the team :)
Great hotel, great service, great location
We stayed for 3 nights (4 days) and it was excellent. The room was modern, spaceous and clean. The room was oriented to the street and restaurants, so there was some noise, but nothig serious. The location is great, very close to a metro station but we often walked to the center (about 15 min). Breakfast had a variety of food (vegan, gluten free) and was delicious. The staff was very helpful and always in a good mood. We had a parking place in a hotel garage (for an additional fee), which is a blessing in big cities in Spain (especially so close to the city center).
Great welcome, great room, great breakfast
Hi all, as usual very good stay, my favorite hotel in Moncloa/Aravaca/plaza de Espana area. The only issue was with extra breakfast being charged but receptionist Pia took care of it. All good, gracías, L.
In Madrid, we stayed twice. From 10 thru 18 Aug and again from 7 thru 9 Sep. Both stays were great. Excellent location and facilities. Walking distance to metro stations, shopping and dining. Hotel room is very good as well as the cafeteria. Best of all, your employees. Pía, Antonio, Lorenzo and all others. Reception, housekeeping, cafeteria. in fact, this is the third Motel One we have stayed in the last 3 years. Will come back...
We stayed two nights and the hotel is centrally located and within walking distance of many points of interest. Rooms were clean and showers were great. Do complaints at all.
Such a lovely hotel!! It was my second time there and everything was perfect. I had a clean comfortable room in a great location with perfect buffet breakfast all at a reasonable price. Even the hairdryer was great. What more do you need?
Great stay made all the enjoyable by your staff. In particular Johansson in reception and Alvaro in the bar. Very professional and friendly, never too busy for a chat. Alvaro also has a great passion for his job and undoubtedly makes the best cocktails in Madrid, especially the Aperol Spritz.
Very nice hotel, close to Plaza Espanya. Breakfast was also very good.
Everything ok
Gallery
Everything you need at a glance
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Parking spotsMore information under directions
- Airport transfer (charge applies)Conveniently get to the airport
- Free WiFiThroughout the premises
- Pets welcomeContact the hotel directly
- Parking for bicyclesLockable & Weather protected
- Drinks and snacksDiscover our wide selection at the One Lounge
- My Service OptionOpt out of daily housekeeping – to help our environment
- Stay in parents’ roomFree for children up to 12 years old
Location and surroundings
Hotel Madrid
A Spanish spin on joie de vivre
Be honest: when you hear the words laissez-faire or savoir-vivre, the first place that comes to mind is Paris, right? There’s another European city giving the French capital a run for its money as the centre of the good life: Madrid. Fiery flamenco, prodigious night owls, football fit for a king – this city never sleeps a wink.
But Spanish laissez-faire extends well beyond the historic streets of the old town. It’s also in every nook and cranny of the Motel One Madrid-Plaza de España – especially in the One Lounge. You can hear the clacking of castanets in our cosy, flamenco-red velvet armchairs. Order ‘una sangría, por favor’ in your best Spanish at the hotel bar and watch the hustle and bustle through the large panorama windows. Did you know that your hotel is situated in one of Madrid’s most beautiful squares? Plaza de España is at the very heart of Madrid’s cultural scene.
May we introduce you to your Madrid city guide? The hotel itself does a super job. A huge map of the city hanging in the lounge at Motel One Madrid-Plaza de España will show you the way from the Plaza Mayor along the Gran Vía to the Palacio Real. And if you’re stumped, simply log onto our free WiFi and look up the city’s famed sites – a little cheating is allowed.
Ready to check it all out in person now? Great! First stop: Plaza de España. Get to know your hotel’s namesake up close and personal. The square covers more than 70,000 square metres, with countless opportunities for visitors to stroll, linger and relax. Next up: Palacio Real de Madrid. This 18th-century palace is home to nobility and the well-heeled. Read: ‘rich and royal’. Estadio Santiago Bernabéu houses different kinds of kings: this stadium is where Real Madrid, also known as ‘the royals’, grace the sacred turf. On the way back to your hotel, take a detour toward the city centre and check out Gran Vía, the ‘lifeline of Madrid’. Would you believe that more than 10 million people walk down this boulevard every year? Final stop: your Hotel Madrid. But don’t worry! There’s no bedtime here. Because as you know, Madrid is the city that never sleeps.
