Motel One Newcastle
What our guests say
Very good
Overall rating from 3,165 ratings
Friendliness 9.4 of 10
Cleanliness 9.1 of 10
Reception 9.4 of 10
Lounge & Bar 9.1 of 10
Location 9.6 of 10
Room 8.3 of 10
Bathroom 8.6 of 10
Free WiFi 9.1 of 10
Value for money 8.8 of 10
Breakfast service 8.1 of 10
Super friendly staff Nice modern decor Really good location Good continental breakfast Good value
Grandios!!!! The staff was super friendly and helpful. You felt welcome the moment you stepped into the reception. Absolutely amazing!
Your team is very nice
Always a fabulous day, always allowed to get into the room early it’s nearly almost ready late checkout it’s fabulous
I was going to send an email about the experience I had this weekend, I’m not going to lie we we’re throughly disappointed to be woke up at 2:30 in the morning to the police banging on our hotel door, I understand the circumstances but it was extremely frustrating as this trip was booked for me and my partner to be able to relax and get some unbroken sleep.
I was moved to a double as requested to be near friends, which was great and efficient. However, the room wasn't the cleanest , near the window and under the small table were bits that hadn't been hoovered. Of the morning we checked out, there wasn't any hot water. This was extremely disappointing as we had a freezing cold, rushed shower (was asked to wait for it bring fixed, so ran out of time) before our next travels.
Excellent front line service and room extremely comfortable.
A pleasant stay - just no hot water at all for the duration.
Ideal location, lovely hotel
There was a smell coming from the drain in the shower room. Other than that everything else was fine.
No hot water Cups in room are horrible Breakfast not that great conceding was just contenial not kept topped up enough Security on door wasnt informed about that at check in which is bad if have a key card shouldn't need to prove which room we are in.
Great experience and lovely hotel. Only problem was the shower was cold.
Staff was amazing disappointed that on Saturday we had no hot water when we went to reception they said yes we know where working on it it would of been nice to be aware of this
Can't fault room, facilities or location but I would never have breakfast there again. This was a 3rd stay and have had no previous problems. We didn't go to breakfast until 9.45 ( breakfast till 11am) but there were lots of things missing, although we were there over 1/2 hr there was no staff present to ask for a simple thing like a bread bun which were empty. £14.95 for a depleted continental breakfast was very poor.
No hot water for a shower .
Hotel in great location, bar & breakfast area lovely, room small but adequate and very clean. TV was not working properly, we did tell staff and they offered us another room, there was no hot water in the morning so unable to shower.
Everything great other than no hot water on Saturday morning meaning we could not shower before checking out
Great location just of Grey St. Lovely bar and lounge areas and o/s terrace. Room and bed very comfortable and attentive staff. Highly recommended
All good
I have stayed in many motel ones over the years. 50 plus overnights. Always really good no issues. This time, 2 nights in Newcastle. The toilet/shower/drains had awful smell.
PROS: My train arrived early so I made my way to the hotel to see about leaving my bag with reception pending check-in time. However, as I arrived, my room was ready, which was a pleasant surprise. The staff were all very accommodating, too. CONS: I was allocated room 116 which is next to a storage room for supplies. The shared wall was the wall against which the bed's headboard rests. In the morning, each time housekeeping opened this door and left it to swing close, it would bang loudly and shake the wall and the headboard. So if you're hoping for a long lie, this isn't possible in this room.
Fast efficient and friendly service in a lovely cosy and clean environment. Very central location too
Very nice hotel. The matress was a bit soft and tired.
A solid hotel - clean, convenient with friendly staff. In the United States, I would think this would be a top-of-the-line three star hotel. I was looking for a 4 star but the price of this room and the hotel’s location were too attractive to pass up. I am happy I stayed here.
Stayed at Motel one a few times now and have no complaints,Staff always friendly and location excellent.
Great value, great location, and well appointed hotel. Staff very friendly.
Clean and Stylish rooms. Helpful friendly staff. Great location. Great value.
Great location, perfect room with the amenities I needed. Good value for money.
Room adequate for single traveller, sheets and bathroom very clean but carpet was filthy. Felt like i had to put my shoes back on after showering to avoid direct contact with carpet. I was meant to get a free bottle of water with my membership but never received or was offered this.
It’s my 9th stay at the hotel and as always staff are friendly great location and great pricing
Excellent reception staff Quiet room Comfy bed Good shower What more do you need?
The pillows were not comfortable and the room picture was showing stunning images of the city while our room was looking at the parking. Very nice location in the center.
Clean, comfortable, stylish, value for money and great location.
We use this hotel a few times a year,and were recognised at reception and offered an upgrade which was well received.
Had an excellent experience staying at Motel One during a recent work trip to Newcastle. The staff were so friendly and genuinely couldn’t do enough for us. This included graciously allowing our small team to carry out the rest of our away day event in a quiet area of the lounge when our original venue could no longer accommodate us. Thank you so much!
Unfortunately our stay wasn't to have a fun time, our son was in hospital. I felt that the 2 females at the Front Desk on arrival could have been a bit more welcoming. Although this was made up for by James the Bar Manager on the Sunday night and himself and colleague (male) on the Monday night. Rooms were lovely and location was perfect. We will definitely be back, hopefully for a fun time.
Conveniently located for exploring Newcastle. Comfortable beds although the pillows were a bit too large for me. Excellent breakfast with quality/locally sourced products.
Hotel lobby and location is great but only reason I gave it a lower rating is the noise in the area started from 5:30AM and it went on for a couple of hours. There is a business operating next door that had trucks coming in and out and it was quite distruptive. Hotel is OK for someone who wants to stay a day or two, nothing longer. Decided to check out and leave for another hotel instead.
Easy to check in and out, lovely friendly staff. Comfiest bed and pillow I’ve had in a hotel! Modern furnishings but with a comfort feel. Perfect location right next to everything and easy for the town and no outside noise. Will definitely stay again on my next visit to Newcastle. Thank you
Was really amazing in the motel and the staff is the best...thank you verry much for each person in the motel one🥰🥰🥰
Very late check in tine left us wandering Newcastle a little earlier than expected but they did offer a bag storage facility. Very friendly staff although the room was small and the view wasn’t great. The bed was very comfortable and clean as was the bathroom.
Always stay here when in Newcastle. Staff are the best & always welcoming. Location excellent
Nice big room, immaculate and location great
Comfy room and very quiet. Second stay here and will be back. Location is perfect. Short walk from the station and slap bang in the centre of the city.
Everyone and everything is amazing!!!!!
We were well impressed as soon as we walked in the entrance and bar area is amazing Room was small but that was expected we were only staying one night.. very clean we will definitely stay again. You need one in York city centre please And sell your hand wash it is amazing 👏 well done
The location is great with and the staff are very good. The rooms are large enough but are quite basic, with no wardrobe or ironing facilities in the room.
Great hotel - good location, nice clean room, big bed and nice lobby. But please invest in a decent iron and ironing board. The ironing board was not stable and the iron rubbish. Would make a big difference
clean comfortable room. Really quiet, which was lovely
because there's no such thing as a 10 Brilliant location, staff were cool, bar area and garden great, bedroom perfectly clean and adequate All for a bargain price- what's not to like!
Gallery
Gallery
Everything you need at a glance
- Tea and coffeeIn-room preparation facilities
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Drinks and snacksDiscover our wide selection at the One Lounge
- Free WiFiThroughout the premises
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- Arrival and departureCheck in 3pm/check out midday
- Stay in parents’ roomFree for children up to 12 years old
- Pets welcomeContact the hotel directly
- RECEPTION DESK
Available 24 hours
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - LUGGAGE STORAGE
Free of charge
- BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am - VISITORS WITH CHILDREN
Please click here for information
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- PARKING
We recommend the following public car park: Dean Street Multi Storey Car Park
Address: Dean Street, Newcastle Upon Tyne, NE1 1PG (0.3 km, 5 minutes on foot)
Prices: Mon - Sun £1.80 per hour from 8am – 7pm. Free to park after 7pm until 8am the following day.
Please note the car park is locked from Midnight until 7am and you will not be able to access your car during this time. - ARRIVAL BY CAR
Plan your route here.
- PUBLIC TRANSPORT
You can reach our hotel via the Central Station stop.
Click here for more information about your connection.
Our rooms
The One
For guests who know and love our compact standard room – the one for everyone!
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Some with view over the historic city centre
The One with a view
For guests who know and love our compact standard room and want to enjoy a stunning view.
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- With view
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One For One
For guests travelling alone who know and love our compact standard room – the one for everyone!
- Room size 14 m²
- French box-spring bed (140 cm)
- In historic building
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Some with view over the historic city centre
Special One
For guests who want more room to relax.
- Queen-size box-spring bed (160 cm)
- In historic building
- Seating
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Wardrobe
- Room size 18 m²
- Some with view over the historic city centre
The One accessible
For guests who want barrier-free furnishings.
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Some with view over the historic city centre
01 / 01
Hotel Newcastle
Our centrally-located Motel One Newcastle is warmed by the charm of raw brickwork, in the form of a genuine brick façade with an industrial style harking back to the history of this working-class city. The interior design takes as its motif the bridges over the Tyne, and the stylish faux-industrial bar pays homage to the achievements of Robert Stephenson, who designed the Rocket steam locomotive. Real leather furniture by Baxter and fine rugs by Jan Kath complement the look. Elegant details such as chairs by Arketipo with distinctive steel frames, and mirrored shelving stocked with carafes of whisky add touches of charm.
And of course, it is no accident that the striped wallpaper at reception is in Newcastle United colours. Even the location in the city’s historic centre suits the industrial-modern style of our affordable Design Hotel. Sights such as the Theatre Royal, Grey’s Monument and Newcastle Town Hall are close at hand, the hotel is handy for the central station, and the airport is easily accessible.
Book your room in our Design Hotel and experience the rich contrasts between “old” industrial and “new” modern design.
Our new openings
The Cloud One Dresden-Frauenkirche
We look forward to welcoming you right in the heart of Dresden’s Baroque Old Town, next to the Frauenkirche, opposite the Dresden Zwinger and the Semperoper.
The Cloud One Lisbon
Be enchanted by Lisbon’s cultural diversity and enjoy modern elegance at The Cloud One Lisbon, located at the heart of this stunning city.