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Newcastle

9,1 out of 10
Outstanding

Results from 2944 reviews

Overall a great hotel, I couldn’t fault the hotel in any way.
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  • Breakfast buffet £ 9,50
  • Reception open 24 hours
  • Check-In Time from 03:00 pm
Further Rates
  • Event surcharge : £ 50.00 / £ 70.00, £ 100.00
  • Rules on children : i
  • Parking : i
  • Pets : £ 5.00 per night / pet
  • Single : from £ 49.00
  • Double : from £ 74.00
Payment Methods
  1. Comfortable online payment
    convenient, fast and secure booking by credit card saves time at check-in

    • Visa
    • Eurocard/Mastercard
    • Maestro
    • American Express
  2. Payment at check-in in the hotel
    Apart from credit cards we also accept:

    • Electronic Cash
    • payment in cash

More Information

Address & Contact
More details

Whether you arrive by train, ship or airplane – the Design Hotel Motel One Newcastle is just a stonethrow away from Newcastle's Central Station, about 20 minutes by car from the harbour and lies within a distance of about 12 kilometres from Newcastle International Airport. Due to its excellent location the budget hotel Motel One Newcastle upon Tyne near Gateshead is the perfect starting point for business travellers and tourists alike. Newcastle's Central Station, the historic city center around Bigg Market, the Theatre Royal or must-see spots like Grey`s Monument are just a short walk away. Enjoy yourself in England's party-town and have a good night's sleep in your cheap design hotel Motel One Newcastle.

Here you can find all Motel One hotels in Newcastle:

Hotels Newcastle

Location & surrounding area

  • Newcastle airport
  • Newcastle City Hall
  • River Tyne
  • Piccadilly station
  • Theatre Royal
  • Central station

Public transportation

Newcastle public transportation

Train station: Central station

Route planner

Category

  • All
  • Comedy
  • Family
  • Festivals
  • Music
  • Arts & Theater
  • Sports
  • Tradeshows
Get tickets for all events at: ticketmaster

Reviews

  • Overall impression of the hotel

    19.1 out of 10
  • Results from 2944 reviews
  • Friendliness

    9.5 out of 10
  • Cleanliness

    9.5 out of 10
  • Reception

    9.5 out of 10
  • Lounge & Bar

    9.2 out of 10
  • Location

    9.6 out of 10
  • Room

    8.8 out of 10
  • Bathroom

    9.1 out of 10
  • Value for price paid

    9.1 out of 10
  • Quality of breakfast service

    8.4 out of 10
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  • New Year's Eve
    Newcastle
    Due to a trade fair/event in the vicinity of the hotel a 100 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 30.12.17 to 02.01.18.

Guest Feedback

The last 50 reviews

Recommen-
dation rate
97%
18.10.2017

Lovely clean hotel room quite basic staff lovely

17.10.2017

Lovely hotel in perfect city centre location, surrounded by bars and restaurants but surprisingly quiet when trying to sleep. Would definitely recommend and I would definitely stay there again.

17.10.2017

What a fantastic hotel! I stayed here for business over two weekends and I was thoroughly impressed. The location is about as perfect as you could ask for right in the centre but I didn't hear a thing at night and slept incredibly soundly. The room was of a good standard, impeccably clean and very well laid out. The bed was amazingly comfortable and the decoration was both in the room and lobby beautiful comfortable and relaxing. ALL the staff were extremely friendly, talkative and helpful with excellent knowledge of the surrounding areas and pointed me in the best direction for local businesses to eat/ drink. Juan on reception was without doubt one of the best front of house staff I have ever experienced, he treated all guests with the same dedicated professional welcome and ensured that each person who was checked was left feeling that they were home from home and really went the extra mile. This made it a richer experience that you do not get from what is essentially a budget hotel.

17.10.2017

The hotel staff were very friendly and the hotel itself was clean and beautifully decorated however the level.of noise from other guests during the night meant I was exhausted by the end of my stay. Bedroom walls were paper thin. A group of men staying in the room next door shouted, slammed doors and blasted music from 3am into the morning. Not ideal for what was supposed to be a relaxing weekend break with my mum and sisters to celebrate my youngest sister's 21st birthday.

17.10.2017

Really nice hotel, great location, very good staff. A few things let it down, like synthetic pillows and high-pitched beeping overnight from the air-con system. Banged my head twice on low-hanging lights over a table in the bar - that is actually dangerous and very annoying - but my clumsiness aside, this is a great place to stay.

17.10.2017

Vero good hotel! Vero nice piace! And very nice staff

17.10.2017

Lovely clean room! Bed was massive and super comfy and the shower was amazing! Very central with only a short walk from train station, shopping, bars and restaurants! When leaving the male staff member we encountered was a breath of fresh air! Didn’t have breakfast as would have preferred a cooked breakfast rather than continental. Other than that amazing stay and would highly recommend.

17.10.2017

Overall a great hotel, I couldn’t fault the hotel in any way.

17.10.2017

Beautiful hotel with lovely decor located in the city centre. Perfect location and great service received. Rooms a bit on the smaller side however.

16.10.2017

Staff was excellent, great room and amazing staff. We will be back for another stay!

16.10.2017

Room was fine if on smallish side only negatives were expensive breakfast, no bath and shower sprayed water from top which soaked bathroom if put above small level of pressure.

16.10.2017

Really clever designed modern hotel

16.10.2017

I've stayed at Motel One in London and was pleased to see the Newcastle one was up to the same quality! Modern, clean perfectly situated for my needs (town centre). There was the added bonus of getting 20% off at the restaurant opposite (You Only Live Once) which was really good value for money anyway. Housekeeping forgot to replace dirty mugs and refresh the tea/coffee one day. That's why I scored 8 and not higher. I would definitely stay there again and would recommend to anyone.

16.10.2017

The hotel was very central and convenient for shops, restaurants, and bars. The hotel staff were very efficient from booking, to checking in and out and very friendly too. The hotel communal areas were modern and stylish, the rooms clean and functional. The bed was also very comfortable. Overall extremely good value for money.

16.10.2017

I was extremely impressed with the level of service given at Motel One. I have stayed in a LOT of Newcastle hotels over the years on business and Motel One covered most of the things I look for. Great location close to bars and restaurants, fantastically comfy bed which is normally very hard to find, really good breakfast and really helpful staff. And the price is so good you really can't go wrong. I've already recommended to a number of colleagues that also visit Newcastle on business and will definitely be returning.

16.10.2017

Everything about my stay at this hotel was absolutely great the from front of house, bar staff & cleaners everyone was helpful. Location fantastic

16.10.2017

The hotel in Newcastle had well thought out rooms. To keep the rental cost down, they are compact but very comfortable and have all you need for a night's stay. The price is very reasonable and check-in/check-out were fast and friendly . Would definitely stay again.

16.10.2017

Stylish boutique hotel with great rooms facilities and staff

16.10.2017

Very friendly staff in all areas and extremely central location (my 2nd visit) but PLEASE improve map to nearest recommended car park! I travelled by train on my first visit.

15.10.2017

clean, comfortable, excellent location, walking distance of great shops and local places of interest

15.10.2017

Good location and comfortable beds. Bathrooms small but good showers. Overall has everything you need. Wifi also good - better than many top end hotels.

15.10.2017

The staff was very friendly and the interior looks great. The breakfast was okay. I was however disappointed in noting that my bathroom was not cleaned, there was hair in the toilet and pee stains on the ring. It was fixed quickly when I mentioned it and they apologized for it. The colleague I traveled with also had an issue with the cleaning where she was left with only the smaller hand towels, her old towels must have been taken without being replaced.

15.10.2017

Hotel was great and the cost was astonishingly cheap. Great room in terms of quality, engineering, design and entertainment/IT etc.

15.10.2017

Hotel clean good location nice inside but the room was cold the heating didn't work and I had to put the hair dryer on to make it warm ..

14.10.2017

Lovely hotel.all staff very helpful and friendly.well situated for all shopping and eating.very clean

14.10.2017

the biggest interaction i have is with the team at the front desk. that is always great

14.10.2017

Staff (specially at the reception, and the young ladies,the twins housekeeping)were amazingly friendly, welciming and very helpful. They surely deserve a promotion. We will sure be back because of them. They made sure we felt home there :) Loved my stay (except for the lack of phone in the room which made me feel deserted and the inavailability of connected rooms which is a real problem for families). Otherwise, it would have been a perfect stay. Thank you once more for the positive experience I had..

14.10.2017

Room was ok, staff were pleasant and helpful, breakfast all ok. Disappointed when heating did not work in room and we were given an electric heater which could not be left on overnight, no option to move rooms and no compensation offered

14.10.2017

Lovely modern hotel in a great location. Well thought out room design with a very comfortable bed. Again, a well designed, if a little small, en suite with a great shower. Room was at the back and was quiet until the bins were being emptied or deliveries made. My room was cold with only very cool air coming from the air conditioning. I reported this to reception and a heater was delivered to my room. The staff were friendly and helpful. I would recommend.

13.10.2017

the room for paying extra for a superior room was small

12.10.2017

Great concept, great atmosphere, great locations, great service, great breakfast, great ... shall i go on? Please keep it up, maintain your standards, and don't become complacent.! .

12.10.2017

Nice hotel, helpful staff, cool interior and furnishings, substantial continental breakfast, well located in the city centre and good value for money...I paid £68.50 for a double room on a Monday night.

11.10.2017

Lovely stuff. Friendly staff. The TV's frame interpolation wasn't great, and it made Gladiator look like a soap opera, but other than that it was a cracking stay.

11.10.2017

Loved the hotel - really stylish and great use of space. It had everything we needed and the communal spaces downstairs were great!

10.10.2017

I really enjoyed by stay at your hotel. The bed was extremely comfortable which was very appreciated as I stayed with you for 20 days. However, I was very disappointed by the quality of housekeeping. On one instance, I returned to my room in the early evening and my bed was unmade. When I began to make the bed myself, I had to lift the bed sheet. Under the bed sheet was the mattress cover. This mattress cover was SO dirty that I was disgusted. Although the bed linens appeared to be clean, the mattress cover was covered in other individuals hair and dirt among other things. There were a handful of other days where my bed was just covered with the duvet, appearing to be made but when I uncovered it the bed sheet and pillows are completely out of place. Additionally, having stayed in the room for 20 straight days, I had to request for my room floor to be vacuumed. During my long duration stay, the floor was only vacuumed following my request one time. I also had to request for the soap and cups to be replaced after I had run out. I had higher expectations for the housekeeping services. Otherwise I was very satisfied with my stay as the hotel staff were very nice and accommodating, my bed was very comfortable, and the location was very convenient.

10.10.2017

Lovely hotel despite road very rowdy on Saturday night outside,but hotel very quite,loved the fire on tv that comes on tv makes it very cosy,could do with the hair dryer near a mirror,but very pleased with hotel,would definitely stay here again,pity doesn't do a cooked breakfast though

10.10.2017

Lovely comfortable, clean, friendly, polite staff, centrally located, close to station, great

10.10.2017

Small but beautifully formed. Not the largest rooms but shouts quality throughout. Fantastic attention to detail and design. Really lovely rooms and public areas.

10.10.2017

my partner and i stay here on a regular basis and can honestly say we r never disappointed we never have anything to complain about at all, amazing, beautiful, classy and very freindly. well done overall to motel one team.

10.10.2017

Nice entrance and bar area. Good staff on check in. Room a bit tired and cold. For £218 for 2 nights we did expect better. On our second night we were woken at 3am in the morning with what appeared to be a member of staff banging on the next door room and shouting at a woman to get rid of the man in the room or he would get the master key. This went on for 20 mins and involved talking on a walkie talkie and then another man coming up and more shouting. Eventually the woman who was probably scared opened the door and we heard the guy say he was sorry they'd got the wrong room! We ended up having a cuppa tea in the middle of the night because we were wide awake. Then when we checked out the staff member didn't ask how our stay was, he just said "Yes!" And took our cards from us and that was that. Bit disappointing overall, probably wouldn't stay again.

10.10.2017

Everything was perfect, the only thing I think that should have been in the rooms was a telephone just to be able to contact reception, just for security issues

10.10.2017

Allegedly given an upgrade but the room was tiny. Stayed with motel one several times. As expected, prices are gradually creeping up (this is like Prem Inn, build a client base then hike the price). It won't put me off staying again, just yet. Think breakfast is a rip off for what you get so I always eat out.

10.10.2017

Great service, great location...and ery comfortable and quiet.

09.10.2017

I enjoyed my stay at the hotel. Good location, comfy reception and bedroom good. Staff were friendly and helpful. Very good bathroom The only complaint I have is that there was no proper wardrobe or chest of drawers so me and my partner couldn't take any clothes out of our suitcase. Double room was a bit small.

09.10.2017

Excellent, clean, modern hotel in the centre of Newcastle. Great price too!

09.10.2017

Great Hotel at a great price, in a great location.

09.10.2017

When i arrived at the hotel the man on reception advised me that my room was ready. When i went up to my room the bed was not properly made, the towels were scrunched onto the rail, there was a dirty cup, the toilet seat was up, the sink was dirty and the bed linen was soiled. I contacted reception and the receptionist Juan was extremely helpful and apologetic. He advised me that on my return to the hotel that the room would be ready and he gave me a cocktail voucher. On my return to the room the room was slightly tidier, the sink was cleaned however the bed linen was still dirty. I was then moved to a different room by a lady on reception who was not very apologetic at all. The room that I was put into afterwards was clean and tidy however I did not have much confidence in how thoroughly cleaned my room had been and felt uncomfortable. I travel to Newcastle for work at least 4 times a year and my colleagues also travel too. I was enticed by the price of the hotel however after my stay i would probably not risk it again and stay at the Malmaison.

09.10.2017

All round great and inexpensive place to stay

09.10.2017

Everything with perfect German standards.

09.10.2017

Wunderschönes Haus mit kleinen aber komfortablen Zimmern, tollem Frühstück und sehr freundlichem und hilfsbereitem Personsal.

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