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Newcastle

9,1 out of 10
Outstanding

Results from 1818 reviews

Very good hotel in the heart of Newcastle and very close to the Metro. Lovely bar area for relaxing. Will visit here again.
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  • Breakfast buffet £ 9,50
  • Reception open 24 hours
  • Check-In Time from 03:00 pm
Further Rates
  • Event surcharge : £ 20.00 / £ 50.00 / £ 100.00
  • Rules on children : i
  • Parking : i
  • Pets : £ 5.00 per night / pet
  • Single : from £ 49.00
  • Double : from £ 74.00
Payment Methods
  1. Comfortable online payment
    convenient, fast and secure booking by credit card saves time at check-in

    • Visa
    • Eurocard/Mastercard
    • Maestro
    • American Express
  2. Payment at check-in in the hotel
    Apart from credit cards we also accept:

    • Electronic Cash
    • payment in cash

More Information

Address & Contact
More details

Whether you arrive by train, ship or airplane – the Design Hotel Motel One Newcastle is just a stonethrow away from Newcastle's Central Station, about 20 minutes by car from the harbour and lies within a distance of about 12 kilometres from Newcastle International Airport. Due to its excellent location the budget hotel Motel One Newcastle upon Tyne near Gateshead is the perfect starting point for business travellers and tourists alike. Newcastle's Central Station, the historic city center around Bigg Market, the Theatre Royal or must-see spots like Grey`s Monument are just a short walk away. Enjoy yourself in England's party-town and have a good night's sleep in your cheap design hotel Motel One Newcastle.

Here you can find all Motel One hotels in Newcastle:

Hotels Newcastle

Location & surrounding area

  • Newcastle airport
  • Newcastle City Hall
  • River Tyne
  • Piccadilly station
  • Theatre Royal
  • Central station

Public transportation

Newcastle public transportation

Train station: Central station

Route planner

Category

  • All
  • Comedy
  • Family
  • Festivals
  • Music
  • Arts & Theater
  • Sports
  • Tradeshows
Get tickets for all events at: ticketmaster

Reviews

  • Overall impression of the hotel

    19.1 out of 10
  • Results from 1818 reviews
  • Friendliness

    9.6 out of 10
  • Cleanliness

    9.6 out of 10
  • Reception

    9.6 out of 10
  • Lounge & Bar

    9.3 out of 10
  • Location

    9.6 out of 10
  • Room

    8.9 out of 10
  • Bathroom

    9.1 out of 10
  • Value for price paid

    9.2 out of 10
  • Quality of breakfast service

    8.5 out of 10
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  • Great North Run
    Newcastle
    Due to a trade fair/event in the vicinity of the hotel a 30 - 100 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 09.09.17 to 10.09.17.
  • Early Spring Bank Holiday
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 30.04.17 to 01.05.17.
  • Rugby League Magic Weekend
    Due to a trade fair/event in the vicinity of the hotel a 50 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 19.05.17 to 22.05.17.
  • Spring Bank Holiday
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 28.05.17 to 29.05.17.
  • Graduation Ceremony
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 14 days prior to arrival) will apply from 12.07.17 to 12.07.17.
  • Ladies Day Newcastle Races
    Due to a trade fair/event in the vicinity of the hotel a 50 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 21.07.17 to 23.07.17.
  • Summer Bank Holiday
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 27.08.17 to 28.08.17.
  • New Year's Eve
    Newcastle
    Due to a trade fair/event in the vicinity of the hotel a 100 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 30.12.17 to 02.01.18.

Guest Feedback

The last 50 reviews

Recommen-
dation rate
98%
17.02.2017

Very good hotel in the heart of Newcastle and very close to the Metro. Lovely bar area for relaxing. Will visit here again.

16.02.2017

Perfect location for us in Newcastle. The hotel decor was stunning and it was so clean. The rooms are small but perfect for a weekend break. Would definitely stay here again. The late bar is a bonus too.

15.02.2017

Lovely hotel, great staff, and fab location

14.02.2017

Really enjoyed my stay at the hotel would definitely stay again

14.02.2017

Very satisfactory place to stay, clean stylish and quiet.

14.02.2017

Love staying in this hotel, very swanky for a budget hotel. Can't fault the staff and cleanliness.

14.02.2017

My first time staying at Motel One and loved it, great room, very modern and spacious and well presented. Loved the lounge area and whole atmosphere. I never dined or wined due to work commitments and early starts etc but I look forward to returning with my partner and sampling the bar and dining experience as well as chill out in the chilled out lounge area. Also look forward to returning in the summer and sitting outside in the fantastic patio area within the hotel grounds. A real gem and a great find, I honestly cannot wait to return and stay. Also a big credit to the staff and the very pleasant receptionist, fantastic service and very highly recommended.

14.02.2017

Friendly staff, good surroundings. Stylish too

14.02.2017

Very impressed,excellent city centre locaton,staff were freindly,rooms were clean,maybe a bit on the small side,but ideal for a weekend city break,Definately will stay at the Newcastle 1 again.

13.02.2017

Nice comfortable clean rooms. Good use of a small space. Breakfast is excellent. Why is the hairdryer so heavy though?

13.02.2017

I have stayed here several times and the heating system has never worked, the room is always too hot. Last time the response to my feedback form said that this is a known problem that is being fixed. It is now pretty clear that it is a design fault that cannot be fixed. My room on floor 6 was as hot as my hotel room in Cairo. I am certain it was over 30 C. This is despite the window being left open permanently - housekeeping must know there is a problem. I put the fan on maximum but it didn't cool the room at all, it just blew hot air around. The only way I could get to sleep was to soak a teeshirt in cold water and drape it over me. And of course because of having to leave the window open I could hear all the screaming from the Bigg Market until 3am. It is a great shame because there are so many things that I love about this hotel, but I have reluctantly decided that now it seems unbearable temperatures will be a permanent feature of this place, I will not stay there again and cannot in all honesty recommend it.

13.02.2017

Thoroughly enjoyed our stay at motel one and will defiantly be returning in the not so distant future. Staff were all extremely polite and helpful even offered us an umbrella for the day as it was raining! Flowers were given on check in as an "early valentines gift" which was a lovely touch. Rooms are clean, tidy, comfortable and modern. Breakfast was good value for money. Only downside for us was the room was a bit on the warm side and the air conditioning wasn't great.

13.02.2017

In the words of Tina Turner....."Simply the best....better than all the rest........" :-)

13.02.2017

Excellent hotel. Very friendly and helpful staff. Equipment in room top quality.

13.02.2017

Overall it was good. However, this was booked by our company and it was supposed to be pre-paid. On arrival I found out it wasn't and I had to pay. The TV in my room was broken and I needed to be moved to another room.

11.02.2017

As a frequent visitor I must be satisfied. I would love it if they served evening meals but as the location is so good and surrounded by many places to go why would they.

11.02.2017

Every thing was excellent as usual bar the room which was above a noisy bar and unsuitable for a person who likes to sleep with the window open......I had asked for a quiet room. The back of hotel ones are nice and quiet.

11.02.2017

Very clean rooms and comfy bed!! Would definitely recommend!!

11.02.2017

I had a perfect stay! The staff at reception were friendly and helpful (they even wished me good luck for my job interview), the bed was comfy, the bathroom very clean and the breakfast fantastic (probably the best part of my stay)! Great value too - I was very happy, thank you!

11.02.2017

Excellent value for money, modern, clean and very friendly staff

10.02.2017

Overall it was a very welcoming and warming stay, however it is always a little disappointing when you have to wait a long time to be served at the bar. No staff available.

09.02.2017

Great decor, pleasant staff and very clean hotel. Would definitely stay again and would recommend to others.

08.02.2017

Very nice hotel which is located right in the heart of the city. Would definitely stay here again!

08.02.2017

Great hotel for the price, centrally located for all of the city. Plenty of good places to eat nearby. The hotel room was well furnished, clean and with a great quality mattress. Bathroom also excellent with good quality organic toiletries.

07.02.2017

Fabulous hotel, the only let down is that you don't have a car park for your customers, apart from this, I had a great time, staffs have attention to details and the hotel is very clean.

07.02.2017

Fantastic hotel lovely and clean right in walking distant to everywhere we wanted to go staff were great very accommodating only downside is that the room was a little on the downside but we were there for 2 nights so not that big of a problem

07.02.2017

Everything was very good, especially the staff who were very helpful and welcoming. One issue was the temperature in the room which was just constantly hot and also the extractor-fan in bathroom didn't seem to work... Nothing to complain about and I will definitely stay again if I return to Newcastle.

07.02.2017

Excellent place at a reasonable price. Great location too. Can't fault it at all only I don't give 10s

06.02.2017

A great place to stay in a great location. Very friendly and helpful staff. The decor is beautiful with a very welcoming bar area.

06.02.2017

Can't fault the hotel stayed here several times now. Amazing staff always happy to help and assist your stay.

05.02.2017

A Top spot City Central Excellent rooms Great & Welcoming Staff Near to Station set in pleasant area Llety da Iawn 10/10 yma

05.02.2017

stress free stay with great customer service and enjoyable breakfast

04.02.2017

Absolutely loved my stay from check in to check out. Only bad points was the car park which was based in a open industrial area which didn't feel the safest, the room didn't have a fridge which really was the only thing it was lacking and the fan didn't work too well to extract the heat once you had a shower. But honestly a great hotel at an amazing price. Would recommend.

04.02.2017

The reception service, breakfast buffet, internet access, room fittings, bed and general level of comfort was excellent - very impressive indeed! Two minor criticisms: 1) there is a persistent high-pitched whining noise in room 4.26 which I guessed was coming from the airconditioning system 2) the television system seems to power up in an incorrect state (no picture or time displayed), the electronic program guide didn't display properly, and the glowing white standby light was a little disruptive to sleep quality

03.02.2017

Hidden little gem in the heart of the city.

03.02.2017

I had a great stay at Motel One. The location is very central and an easy walk from the Metro. The hotel is very stylish and provides for all the basic needs. The bed was very comfy and the shower great. There was no bin in my room, but this was quickly sorted by the friendly reception staff. The only criticism I have is that the breakfast was rather expensive. I went to a local cafe instead.

01.02.2017

Clean and comfortable budget hotel, excelkent bathroom, well placed for everything. Downfall was tea & coffee was not replenished in room. Hotel staff were lovely.

01.02.2017

Very nice rooms and excellent and extremely friendly and helpful staff

31.01.2017

Excellent location - staff very friendly and helpful - hotel was spotless - would definintely recommend

31.01.2017

Cannot fault hotel or the staff. Although basic rooms were very clean and contained everything needed for our stay. Bar area felt very luxurious with reasonable prices and the central location was great. We also had a surprise with a view that included the Sage. Definitely be back and probably try others in UK x

31.01.2017

A lovely, comfortable and trouble-free experience. We were attended promptly and efficiently by Juan upon our arrival. He advised us when we needed help for our visits and he worried that everything would be all right. The good taste with which it is decorated and the location speak of a superior category. We will be back and will try to stay again at Motel One.

31.01.2017

Good breakfast, attentive staff, room too hot, pillow too big - provide traditional shaped pillows instead.

31.01.2017

Great hotel..location fantastic..friendly staff..very clean and warm..only small thing was the pillows were way too soft and flat when you lay down on them..great stay and definitely would recommend the hotel..We hope to return

31.01.2017

All staff was very welcoming, we've never been Newcastle before, staff told us all attractions and best places to go for the night life, got upgraded to disabled rooms cause was in a group and their bigger, will come back back later in year and 100% use this hotel

31.01.2017

Excellent Hotel, in a great location. The staff are helpful and friendly and the whole place is spotlessly clean throughout. The continental breakfast is lovely and lots 2 choose from.

31.01.2017

Fabulous place, staff are amazing & nothing is to much trouble. Highly recommend to anyone & will definitely be revisiting soon.

30.01.2017

Staff warm, welcoming and very helpful. Stayed one night and was not disappointed. Room very clean, comfortable and well laid out. Would definately stay again and recommend to friends.

30.01.2017

I work in a service industry and know how important it is to give and receive feedback so that businesses and organisations constantly learn, improve and grow. I can honestly say that the team at Motel One Newcastle, especially the check-in and bar teams, are just outstanding. I was impressed last week at just how many other guests commented on how friendly and helpful everyone was. I stay most weeks at Motel One Newcastle and consistently receive this great service however it was particularly pleasing to watch the reaction of other guests as they experienced the same high level of service. Thank you once again Motel One Newcastle......you're the BEST!

30.01.2017

Actually I would like to raise the point regarding hygiene. When I checked into my room, I found the previous guest's jacket on my chair, which I duly handed back to reception. I also noticed that, although my duvet was made up and tidy, as I opened my duvet to go to bed, it looked clearly as though the duvet had been pulled up and my bed had not been changed. The sheets were all rumpled and for sue not made up properly. As it was late and I was tired I did not feel like going down to reception AGAIN to complain, and wait for housekeeping.

10.02.2017

Erstklassiges Preis-Leistungsverhältnis ! Sauber, ordentlich, Platzangebot großzügig, effizient.

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