Motel One Newcastle
What our guests say
Very good
Overall rating from 3,181 ratings
Friendliness 9.4 of 10
Cleanliness 9.1 of 10
Reception 9.3 of 10
Lounge & Bar 9.1 of 10
Location 9.5 of 10
Room 8.3 of 10
Bathroom 8.6 of 10
Free WiFi 9.1 of 10
Value for money 8.8 of 10
Breakfast service 8.1 of 10
clean comfortable room. Really quiet, which was lovely
because there's no such thing as a 10 Brilliant location, staff were cool, bar area and garden great, bedroom perfectly clean and adequate All for a bargain price- what's not to like!
The location in Newcastle was great, I found staff friendly and helpful and liked the room.
Very pleasantly surprised and for the price definitely worth it. A bigger pillow than the thin one provided would be welcomed though
Comfortable room , good breakfast.
Very friendly and helpful staff, great location for the centre of the city. Highly recommended.
Scrupulously clean room. Lovely welcome. This is why we are repeat customers.
It was wonderful! We will definitely be back.
Get some better pillows!
Great location and great staff. Busy hotel so they did great. Loved the security checking also when coming into the hotel later at night.
A very comfortable hotel great facilities and helpful courteous staff
Nice hotel, friendly staff, all let down by your constant communication in German!!
We had a fantastic stay at this hotel. The location was perfect, with the city centre and Quayside both just a short walk away, making it ideal for exploring Newcastle. The staff were all friendly, welcoming, and happy to help throughout our stay. Our room was spotlessly clean, modern, and very comfortable, with everything we needed. We wouldn't hesitate to stay here again and would definitely recommend it to anyone looking for a great base in the city.
Love the hotel - perfect for us as disabled guests as bedroom facilities are excellent
The allocated room was suffocating hot, windows did not open and AC had no positive effect. Room overall was spartan, too compact and the upholstered chair was stained. We had to use a bath towel to cover it. On day two we had no bath towels. Reception did quickly resolve and supplied a fan when asked. I,m afraid our first Motel One will be our last.
Very comfortable, quiet and clean. Great location and friendly staff.
Good value and great stay.
All good, except for the fact that I had a view from one window over an area below of litter and dirty bins. This may be out of your control, but if there's anything you can do to get it tidied up then I would if I were you. Or if not, consider a film over those windows to blur out the view while still letting light in. (The view from the other window was splendid!) PS I only rated the bar as a 6 because I didn't use it.
I felt it was too expensive for what we received, no breakfast and the tea bags were awful.
Hotel was lovely If the breakfast was a more reasonable price we would have booked it for both days so couldn't comment on the food
Excellent location, very friendly helpful staff, would definitely return
Superb location. Very clean and friendly staff. Will stay again.
Really good experience, recommend location and excellent value for money
Simple hotel. The pillows were so hard they gave me neck issues for days.
All good apart from the ‘in room’ TV didn’t work and disappointed that the breakfast was only continental
We stayed here for 2 nights,the hotel does not have air conditioning and during our stay the heat in the room was unbearable. Fans were provided by reception but did not make a great deal of difference.
Hotel bar & restaurant of high standard, but bedroom standard not always matching. Rather average room with remote control not working, no water provided, no bin liners
I paid £2.95 for 2 nights , the bedroom Was very small it was very basic , was very dissatisfied with it , will not return
First time staying at a Motel one hotel and it will be my go to from now on. Loved the decor, friendly staff and atmosphere nice and chilled. The continental breakfast was very well presented with lots of choice.
Public areas are beautiful - especially the terrace. My room needed a couple of upkeep things seeing to - #618. blocked plug socket (broken off charger pin) and TV remote intermittent.
Reception staff where very friendly and welcoming. Our room was unfortunately in the 'old' part of the hotel and was unbearably hot, especially for our dog. They did go above and beyond to ensure we where comfortable, providing fans and best advice for the rooms air-recirculation fan. Of course they cannot control the weather but the room was still unbearably hot as other guests agreed. Overall the room was very clean and modern considering its age. Bathroom was excellent and very clean. Carpet on the floor landing was dirty though. No food, water bowl or bed is provided for our dog although the Hotel in Glasgow does. 4/5 overall. Lobby is very comfortable and the open-air seating space is very nice.
Hotel staff good as usual - didn’t realise the tea and coffee station was closed so could not just stop and grab a tea and do some work - tv in room was only receiving 9 channels and not even bbc 1 - couldn’t be repaired and offered another room but at 8 pm I couldn’t be bothered moving
Really enjoyed my stay in this lovely hotel.
Great price superb location right in the heart of the city. Hotel spotless. Bar prices fair and not overpriced
We had a very nice stay. Room was comfortable. Bar area was good with an outside seating area in the sun. Easy check in. All good.
Reasonably priced rooms , friendly staff and clean.
Great location and a surprisingly modern building behind an original building facade.
Hotel lovely and clean. Staff attentive and friendly. Got us a room earlier than 3pm, couldn't do enough for us really. Have me a fan for the room even though it was lovely and cool. Beds very comfy, hotel very quiet. Didn't try the food but it seemed good as we walked past at breakfast time to check out. Would 100% stay again. Location perfect 👌🏻
Everything was perfect other than cooling due it summer. The air cooling system isn;t sufficient as we continue to have heatwaves which meant disrupted sleep on all nights
Great location. Friendly, welcomimg staff. Basic room nothing like pics in gallery. No net so had to keep curtain shut for privacy. Bedside was in a nook so difficult to use and only at one side of bed. Cleaner came in despite notes on door and attempted to on 2nd day too. No space to store luggage.
Really disappointed this time. We have stayed at motel one in Newcastle and Manchester ( royal exchange ) on multiple occasions and always enjoyed our experience. This time I was left disappointed , particularly with the check in staff and process which I found rude and disappointing. That said, I do recognise that it was busy with graduations, however, having travelled a considerable distance, it was not the welcome that we are used to.
.clean perfect location helpful friendly staff tv WiFi and air con what more do you need If I had one small issue was th.at the pillows were. Little too filled
I could hear the club next door to the hotel extremely loudly the first night of my stay. I also would've wished there was decaf tea available in the rooms instead of just caffeinated. Vegan options at breakfast were also lacking
Great hotel and location. Rooms were clean and comfy and there was a great selection of breakfast choices. Thank you!
Lovely hotel, staff were very friendly and room was lovely. Nice and quiet, with a lovely bar area too. Was a solo traveller and felt very safe
Excellent staff throughout, great continental breakfast, lovely clean room
Always enjoy our stay. Comfortable and freindly.
Lovely service, good bar, central location and clean
This is our third stay at Motel One and once again was a lovely experience. The staff were very friendly and helpful.
New hotel in good location. Helpful staff. Early check in was no problem and a good bonus. Our room was not clean but it was dealt with appropriately. Quite a disappointment but accepted the front office manager’s resolution. She was excellent.
Gallery
Everything you need at a glance
- Tea and coffeeIn-room preparation facilities
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Drinks and snacksDiscover our wide selection at the One Lounge
- Free WiFiThroughout the premises
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- Arrival and departureCheck in 3pm/check out midday
- Stay in parents’ roomFree for children up to 12 years old
- Pets welcomeContact the hotel directly
- RECEPTION DESK
Available 24 hours
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - LUGGAGE STORAGE
Free of charge
- BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am - VISITORS WITH CHILDREN
Please click here for information
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- PARKING
We recommend the following public car park: Dean Street Multi Storey Car Park
Address: Dean Street, Newcastle Upon Tyne, NE1 1PG (0.3 km, 5 minutes on foot)
Prices: Mon - Sun £1.80 per hour from 8am – 7pm. Free to park after 7pm until 8am the following day.
Please note the car park is locked from Midnight until 7am and you will not be able to access your car during this time. - ARRIVAL BY CAR
Plan your route here.
- PUBLIC TRANSPORT
You can reach our hotel via the Central Station stop.
Click here for more information about your connection.
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Some with view over the historic city centre
The One with a view
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- With view
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One For One
- Room size 14 m²
- French box-spring bed (140 cm)
- In historic building
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Some with view over the historic city centre
Special One
- Queen-size box-spring bed (160 cm)
- In historic building
- Seating
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Wardrobe
- Room size 18 m²
- Some with view over the historic city centre
The One accessible
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Some with view over the historic city centre
Location and surroundings
Hotel Newcastle
Our centrally-located Motel One Newcastle is warmed by the charm of raw brickwork, in the form of a genuine brick façade with an industrial style harking back to the history of this working-class city. The interior design takes as its motif the bridges over the Tyne, and the stylish faux-industrial bar pays homage to the achievements of Robert Stephenson, who designed the Rocket steam locomotive. Real leather furniture by Baxter and fine rugs by Jan Kath complement the look. Elegant details such as chairs by Arketipo with distinctive steel frames, and mirrored shelving stocked with carafes of whisky add touches of charm.
And of course, it is no accident that the striped wallpaper at reception is in Newcastle United colours. Even the location in the city’s historic centre suits the industrial-modern style of our affordable Design Hotel. Sights such as the Theatre Royal, Grey’s Monument and Newcastle Town Hall are close at hand, the hotel is handy for the central station, and the airport is easily accessible.
Book your room in our Design Hotel and experience the rich contrasts between “old” industrial and “new” modern design.
