Motel One Cologne
01 / 04
What our guests say
Very good
Overall rating from 15,277 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.4 of 10
Breakfast service 8.3 of 10
Very good, clean and modern, very well located to visit and good breakfast!! 😍
Unfortunately, the bed linens as well as the pillows themselves had clear stains on them. The grout in the shower was turning orange and needed to be cleaned.
Very nice Front Office staff, particular at night, the woman was very friendly and supporting with check in and local information Excellent in clean rooms/WCs
Hotel location was super but there was no kettle or glass cups or mini bar
I am only missing 3 things: 1. a bottle of sparkling water for each guest at the room 2. a vendor machine with cold drinks in the basement or something like this 3. scrambled eggs for breakfast
Second time in motel one Köln Neumarkt, always a nice experience. Clean and quiet. It’s easy to go everywhere from there in the city.
Comfortable as always, the broken shower head and missing trash can in the room did worsen the experience tho.
Very friendly staff and nice rooms and especially quiet
Overall very good, standards expected from MO were met, although the price was rather high.
Great location, friendly team members and lovely rooms.
The hotel was convenient enough for me. The room has everything I need, the location was perfect, the staff were friendly and hospitable. Could’ve been better if they had landlines and fridge in the rooms. But thats just personal preference. Also, the room I was assigned to wasn't completely clean, as I saw traces of a spider and spider webs. Overall, Im satisfied.
Tolles Team!
Friendly, helpful staff.
Everything was really good. Appreciated the communication about the breakfast situation. You could check the toilet in 291-sometimes it did not stop flushing. Also the curtain had coffee stain. Otherwise everything was perfect.
Excellent hotel very clean and great service. The only thing missing was a mini fridge in the room which would’ve been nice since I was there for a whole week.
The hotel was exactly what I expected from Motel One. Never disappoints. One issue was the air conditioning that kept cycling on / off, so we opened the window for cooler air.
Great staff , always super polite and the room was perfectly clean
Gute Lage, tolles Team, und prima Service.
Great location, efficient service and comfortable room. That's all you need on a short city trip!
Overall, my stay was really good. The hotel location is ideal for business travel as it is located close to the train station. Rooms could be a little bigger; if travelling with a companion, it could feel a little cramped. The reception team helped fix an invoice issue, which was a great help. Breakfast was OK — I used the buffet but didn't ask for anything extra. An omelette or scrambled eggs would usually be my choice, but I couldn't tell if these were offered.
Friendly staff, clean and quiet room, great location
Very nice and well located hotel. The breakfast, the patio outside where you can have breakfast during summer time and the bar looks very nice. Unfortunately we didn't have time to test. online check-in works well, but I'd suggest check-in machines to get your key card.
Staff was very friendly. The hotel and room was very clean. I want to highlight especially the noice isolation of the rooms, which is really exceptional.
Nice Hotel and very friendly staff - enjoyed our stay. Recommend it to friends already :-)
very helpful staff
Nettes Personal
I am glad every Motel one hotel has same excellent quality and service
We had a good stay in MotelOne Mediapark. They gave us a very nice room also and we will book this again in our next cologne trip.
Good room, great bed, nice shower. Good staff.
my prefered accomodation is Motel One
Location was good, overall service was good. Room was a little small, doesn't have an freezer. Breakfast was simple and good but more vegetables are needed.
Excellent location & very competent staff.
friendly staff, great stylish bar, excellent service in the bar, rooms are very clean, modern and well thought out, food offering could be a little more expansive, good location for the trains and for the exhibition hall.
Good location. Air condition everywhere. Comfy beds and very clean room.
Central location to office and attractions.
Great central location, very modern and clean hotel, staff very receptive and helpful, spacious lobby for working, not a huge breakfast option but sufficient
Everything else were really good but at breakfast many items were ended and tables full of dirty dishes.
Nice clean room. Excellent vibe and bar area.
The hotel is in a great location, very comfortable and well equipped with a delicious breakfast!
I would explicitly like to point out the things that I didnt like or found unpleasant to have experienced: (Booking IDs: 7721SG128571, 7721SG128570) 1. We arrived a bit early for the checkin around 12 PM. I had just requested the receptionist that if possible can we have a room with nice view. It was just a request ans not a condition. The main thing was that since my parents were travelling with us, it was important that the rooms should be next to each other, which was nevertheless not met. Even after coming later around 4 PM the rooms that we requested were not adjacent but on different floors, 614 and 456. But it still took us around 10-15 mins. I would like to point out that if its taking too long, then I would have taken any decent room but quickly rather than waiting for a good view. We were there for just one night and delayed checkin costed us time. 2. It was mentioned in the booking confirmation that two water bottles will be given at the time of check-in. But instead we were not given any. Also we had to request too much to send someone to send the bottles to our rooms, to which we were rudely said we dont do it here. I mean is it too much to ask on such a hot day with sweltering temperatures and the hotel of your class? My impression of Motel One was quite shattered as Ive stayed previously in other cities and my experience was way better there. No amount of explanation is justified for such statements. 3. In room 614(the so called best view), there were plenty of flies and mosquitos. We also have photos and videos if you need proof. I did mention that and I was offered that I can change the room or maybe a room freshner spray can be sprayed. Both solutions were inappropriate for us as we had to be going as we were just there for one day and too much to cover. So obviously changing room would have costed us more time. My question is at the time of handover, shouldnt you make sure that the room is bug free? That was the first time ever in my hotel experience in Germany to be honest!! I request you to provide me with some sort of monetary compensation for the unpleasant experience I had. When someone is paying such exhorbitant prices for a night stay, the least they expect is a decent and pleasant stay, which was unfortunately not gauranteed for us!!
I enjoyed staying in Motel One. Great and calm environment 🙂. I strongly recommend for other travellers.
The room was disappointing in size, cleanliness and equipment. The front desk staff were rude and pretentious, with the exception of the morning of our departure. We will not be returning.
Check-in and check-out were easy, the hotel is modern, the room was clean, the staff were friendly... nothing to complain about whatsoever.
Clean, nice staff and good breakfast.
I was expecting more compare to nearby Adana hotel. Rooms are really small in my opinion. Great service at the bar during afternoon and evening hours because of ladies working there.
The location was great and as was the service. The light switch on the en suite didn't always work properly and sounded like it had a loose connection and the safe was locked in the open setting so it was unusable.
This is my third visit . Never failed to impress me about the cleanliness of the room although room is a bit small. Very courteous staff . Simple and quick checkin.
The staff are friendly and helpful
bacon, sausage & scrambled eggs are missing at the breakfast Parking stay is very expensive
The personal is very friendly and welcoming. Maybe the breakfast buffet could be enlarged by some more nuts.
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Cologne
Spend the night in the heart of the cathedral city
Stories and stereotypes about “Kölle” abound, and it's high time to find out whether they have any truth to them. Our centrally located design hotels welcome you to Germany's fourth-largest city on the Rhine.
Cologne is famous for its cheerful Rhenish attitude, its cosmopolitan lifestyle and the colourful carnival. Of course, all these elements are reflected in the design of our Motel One Cologne-Waidmarkt, Motel One Cologne-Mediapark and Motel One Cologne-Neumarkt. Our innovative hotels offer great service and a wonderful place to rest, relax and explore. As all Motel One hotels, our Cologne locations boast affordable rooms with comfortable box-spring beds and free Wi-Fi. Start your day with a healthy breakfast in the most cheerful city in Germany.
Budget design hotels in Cologne – your Motel One
Anyone visiting Cologne – be it on a weekend trip, city break or for business – will encounter the famous humour of its inhabitants. Don’t miss a taste of the delicious Kölsch to take in the Rhenish atmosphere in full. The attractive city centre is only a stone's throw away from our design hotels.
Looking back on more than 2,000 years of history, Cologne is a worthy destination for lovers of art and architecture. Cologne Cathedral, the unmistakable symbol and centrepiece of the city, towers above all other buildings and makes for an excellent photo opportunity – especially in combination with the nearby Hohenzollernbrücke bridge. Adorned with countless padlocks attached to the bridge by couples wishing to immortalise love, the Hohenzollernbrücke is both a place for romantics and a link between the railway line, Deutz district and the central station. The city on the Rhine has something for anyone. Cologne natives know: "Jede Jeck es anders".
Those looking to sample the traditional Rhenish cuisine will be welcomed into countless breweries offering the ubiquitous Kölsch on tap alongside local delicacies such as the Rhenish pot roast or “halve Hahn”. Their waiters are called “Köbes” in these parts – you’ll have no trouble identifying them by their gruff demeanour. Don't worry: they don't really mean it.
A charming old town, relaxing riverbank and our very own chocolate museum
After a tour of the old town, we recommend an extensive walk along the Rhine. Germany's longest river presents itself at its most beautiful here, nestled between the Rheinauhafen and the Rhine terraces. Set against a picturesque backdrop featuring old gabled houses, intricate alleyways and little churches, the Rhine promenade is a wonderful spot to meander and sunbathe. If the weather is poor, just grab an umbrella.
The Romano-Germanic Museum, situated within easy reach of our hotel and overlooked by the cathedral, showcases the archaeological history of the city. Ranging from antique mosaics and early medieval jewellery to the largest collection of Roman glasses in the world, its collection impressively presents the exciting history of the cathedral city to interested visitors. If you prefer clubs, bars, cafés and the vibrant nightlife of Cologne, head to the Ehrenfeld district. The carnival never stops around here and you’ll definitely never get bored. Just leave it to the people of Cologne.
Travel Like A Local
With tips from our local insider Romina, aka @travelmina_, you'll discover a different side of the Rhine city.
