Motel One Cologne
4 Hotels in Cologne
What our guests say
Very good
Overall rating from 15,020 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.2 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.4 of 10
Breakfast service 8.3 of 10
This was my second stay at a Motel One and the experience was just as positive as the first time.
The hotel and room was very suitable for my business purpose. At previous stays the costs were significantly lower per night, so this aspect was a bit disappointing.
Wonderful and professional staff! Many thanks - Smith
It was functional and convenient but there need to be some improvements in terms of service and environment. 1. no free water on arrival as promised by the brand, 2. my phone didn't double up as a room key, 3. The room was boiling and no ventilation, A/C didn't work - my colleagues said the same. 4. My towel smelled of curry!
Loved the balcony but should be divided between the rooms. Should be able to make a hot drink in room!
I would have given a higher rating but three emails to the property went unanswered. When I called on two different occasions, I was on hold for a very long time and no one ever answered. I cannot recommend a hotel that doesn't respond. It's very unprofessional.
The staff entered our room first thing in the morning when we didn’t have breakfast. Felt it should not have happened. We put Do Not Disturb afterwards. Otherwise excellent service
This was my first experience with Motel One, and it was great! I was traveling with my two kids, and when my husband got sick and couldn't join us, and when I contacted customer support to see if it would be okay for the kids to be in a room by themselves, they not only wrote back to say that was possible, but also booked us in connecting rooms. The set-up was perfect for us: the kids had the larger, handicap-accessible room, and I had a smaller standard size room. I also had trouble with the safe in my room, and the manager on duty assisted immediately and then gave us an extra bottle of water for the trouble. I also accidentally locked myself out of my room a couple of times (taking my kids' key with me instead of my own), and the staff at the reception desk gave me extra keys without a problem. In short, the service was really great! My only complaint would be that the standard King room was quite small, and I don't think my husband and I could have both fit our luggage in the room comfortably if he had been there. But for just me it was perfectly fine.
Glad and pleased to stay in this amazing hotel,so nice staff, delicious breakfast, very very nice manager,very nice reception and absolutely clean and comfortable apartment
Uncomplicated and friendly
Great location, service and staff. The room was nice, comfortable and clean.
especially staff & service! very kind, flexible, supportive!
Best location Best breakfast Best stay in cologne
Everything was what I had hoped for
the room was comfortable and clean, but no fridge or possibility to have coffee or tea by my own in the room. It would be a really appreciated
The workers were very friendly and I really enjoyed my stay.
Check-in and -out was fast ans efficient
Loved all of it! Kind staff, nice and tidy room, wonderful breakfast. If you want to have fresh air, especially during the night, take care to book a room with a window that is allowed to open.
Silent rooms. Good located. Bar with no draft beer. too small restaurant, overcrowded at breakfast
Everything was on point :) I only wished that our rooms wasn't THAT far away from the elevators, but that's just a minor thing.
Nice and helpful personnel, nice and quiet room and the hotel was perfectly located for our plans, we could walk everywhere.
Our room was booked for two people but had only one set of towels and duvets. After going to the reception to ask about it, I was handed an extra set that smelled like Asian delivery food. The breakfast room was littered with old dishes of previous guests that nobody seemed to take care of. The buffet was also looking a bit filthy. Everything else was ok but the lack of basic cleanliness and care really didn’t make our stay very welcoming and comfortable.
The staff serving our breakfast has been amazing! Very helpful and friendly.
The female employee who assisted us upon arrival at the hotel (whose hair was straight, not curly) was very communicative, explained every detail thoroughly, was attentive and helpful, and made things much easier for us by communicating in English. We would like to thank her and you as well.
The price-to-value gap at this hotel is enormous. For a nightly rate of €200-€250, the offerings are extremely limited and basic. The room was disappointingly small, including the bed and bathroom. Furthermore, the hotel lacks crucial amenities expected at this price point, such as a gym, swimming pool, or sauna. The cost appears entirely unjustified given the limited facilities. The breakfast also underperformed relative to the price; it consisted of only basic items and lacked better selections (e.g., smoked salmon) typically provided at hotels charging this rate. I believe this level of accommodation and service is more appropriately priced in the €100 to €150 range. Due to this experience, I will not be booking this hotel for my next business trip.
It was really nice. I scratched myself and went to reception for a band aid. They were really helpful.
Alles gut!
Prima
Great rooms, nice beds and clean badroom. Breakfast and lounge area are very nice. Overall outstanding!
Excellent service and nice stay. Only minus for breakfast I believe that there should be more versions of eggs for breakfast not only boiled eggs. Thank you once again for wonderful stay.
E war alles super :)
there was a smell in the room and no house shoes available..
It's always a pleasure to stay at this wonderful Motel!
Coole Location
Grand.
Alles top!
Alles Top, vom CheckIn bis CheckOut
A great stay at this Motel One thank you! Ideal location to explore Cologne, very clean rooms and communal areas and lovely staff!
The room was great and comfortable. The hotel is located perfectly and was very quiet. I only had 2 issues: 1. The breakfast wasn't worth the price in my opinion. Very basic without a warm option. Therefore I canceled the breakfast on the second day. 2. The cleaning staff opened my room door while I was sleeping. That was very concerning and uncomfortable. I also heard it happened to another colleague of mine. People should feel safe and comfortable in your hotel and I wasn't. I will still recommend your hotel but give them the heads up.
Alles super
Very friendly and flexible staff. Everything was on point .
Very cosy environment. Just lack of spa is the reason of non 10p score
I really like the room and the attention was perfect
Alles prima.
Good price versus quality in the center of Cologne.
The value for money is always great at Motel one
Alles gut
Alles super!
I´ve missed a bottle of water on the room - I´ve seen that you just get it if you are a Motel One member. Our group missed some scrambled eggs or any warm dishes for breakfast.
No issues with the room or the service from staff. Reception was friendly on check-in and checkout. The room was a good size, clean, quiet. It would have been nice to have a kettle and tea in the room. The location was a bit of a walk from the centre.
Switch on. beOne.
Your benefits at a glance:
Cologne
Spend the night in the heart of the cathedral city
Stories and stereotypes about “Kölle” abound, and it's high time to find out whether they have any truth to them. Our centrally located design hotels welcome you to Germany's fourth-largest city on the Rhine.
Cologne is famous for its cheerful Rhenish attitude, its cosmopolitan lifestyle and the colourful carnival. Of course, all these elements are reflected in the design of our Motel One Cologne-Waidmarkt, Motel One Cologne-Mediapark and Motel One Cologne-Neumarkt. Our innovative hotels offer great service and a wonderful place to rest, relax and explore. As all Motel One hotels, our Cologne locations boast affordable rooms with comfortable box-spring beds and free Wi-Fi. Start your day with a healthy breakfast in the most cheerful city in Germany.
Budget design hotels in Cologne – your Motel One
Anyone visiting Cologne – be it on a weekend trip, city break or for business – will encounter the famous humour of its inhabitants. Don’t miss a taste of the delicious Kölsch to take in the Rhenish atmosphere in full. The attractive city centre is only a stone's throw away from our design hotels.
Looking back on more than 2,000 years of history, Cologne is a worthy destination for lovers of art and architecture. Cologne Cathedral, the unmistakable symbol and centrepiece of the city, towers above all other buildings and makes for an excellent photo opportunity – especially in combination with the nearby Hohenzollernbrücke bridge. Adorned with countless padlocks attached to the bridge by couples wishing to immortalise love, the Hohenzollernbrücke is both a place for romantics and a link between the railway line, Deutz district and the central station. The city on the Rhine has something for anyone. Cologne natives know: "Jede Jeck es anders".
Those looking to sample the traditional Rhenish cuisine will be welcomed into countless breweries offering the ubiquitous Kölsch on tap alongside local delicacies such as the Rhenish pot roast or “halve Hahn”. Their waiters are called “Köbes” in these parts – you’ll have no trouble identifying them by their gruff demeanour. Don't worry: they don't really mean it.
A charming old town, relaxing riverbank and our very own chocolate museum
After a tour of the old town, we recommend an extensive walk along the Rhine. Germany's longest river presents itself at its most beautiful here, nestled between the Rheinauhafen and the Rhine terraces. Set against a picturesque backdrop featuring old gabled houses, intricate alleyways and little churches, the Rhine promenade is a wonderful spot to meander and sunbathe. If the weather is poor, just grab an umbrella.
The Romano-Germanic Museum, situated within easy reach of our hotel and overlooked by the cathedral, showcases the archaeological history of the city. Ranging from antique mosaics and early medieval jewellery to the largest collection of Roman glasses in the world, its collection impressively presents the exciting history of the cathedral city to interested visitors. If you prefer clubs, bars, cafés and the vibrant nightlife of Cologne, head to the Ehrenfeld district. The carnival never stops around here and you’ll definitely never get bored. Just leave it to the people of Cologne.
Travel Like A Local
With tips from our local insider Romina, aka @travelmina_, you'll discover a different side of the Rhine city.
