Motel One Cologne
4 Hotels in Cologne
What our guests say
Very good
Overall rating from 15,067 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.2 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.4 of 10
Breakfast service 8.3 of 10
This was my first time staying in your wonderful city. My choice of this Motel was that it was rather affordable. Still, this Motel was very nice, clean and with wonderful amenities. My room was very comfortable and kept clean every day. The staff is very nice, helpful and very easy to speak with. When I return to Germany, I will stay with Motel One and recommend it to my colleagues. Thank you for a wonderful experience in beautiful Cologne City. Cheers
good value for price
Decoration is not so nice and the property seems quite warn out
The property is centrally located and the staff is very accommodating.
The maid entered the room without knocking on similar at 9.00am on checkout day; I think this is not acceptable, since checkout time is 12.00
The staff on the reception and at the bar were efficient and friendly. The cleanliness of my room was vey good as well. My room was comfortable and relaxing
The hotel was well located and was extemely clean. The front reception desk staff were very helpful and friendly and the bar staff provided good service too. We would have appreciated a larger and more varied bar food menu. Good choice of breakfast options and we didn't have to wait for more crockery or for food to be brought. Some hot food would have been even better! We went out for breakfast on our second day. A kettle in the room would have been ideal but we understand why there isn't one. We enjoyed our stay.
Nice hotel situated close to the center of the city. Bed and breakfast were fine
Great location and very freindly staff
The experience was just perfect. Everything was exacly as it should be. The only thing that we missed was a small fridge in he room.
Hotel is modern and clean, but rooms very small, for a business hotel there is no kettle and no iron available. If there is no tea/coffee in the rooms, at least make them available at reception.
As expected. Very clean modern and tidy hotel and room.
Our stay at Motel One Köln-Mediapark was simply fantastic. The bedding quality and overall cleanliness are always held to the highest standards, which we truly appreciate. What really makes this place special is the people. The staff are incredibly friendly, and the bar team goes the extra mile every time. A special mention to the experienced bartender whose warmth and expertise, paired with an excellent selection of drinks, made our evenings unforgettable—we happily spent hours there. This hotel feels like a home away from home, and it will definitely be our go-to whenever we’re in Cologne. Thank you to the entire team for making our stay so enjoyable!
in room 534 there is a constant, anoying technical induced noice (tickering, clicking) all day - and night - long. It seems to stem from air-tube installation or simmilar. Should be taken care of. Rest was as known and expected. Coffee could be stronger, scrambled eggs would round up the experience. ;-)
Room was quiet, clean (although I am not fan of carpet). Good location, handy parking beside hotel and get discount for being hotel guest. Staff at reception were friendly
room was nice and clean. People on the reception very friendly and helpful. Thanks for the nice stay.
Parking every expernsive. Also - despite 10% rebate and no fair in Cologne - room rate very high.
Excellent service, clean and comfortable. Good location
It was a nice clean room, everything was functioning, no unpleasant smells.
Overall my experience with the hotel was good, nevertheless there are 3 things that I really didn't like. 1. The Serbian (as I overheard from a conversation) barman in the evening shifts is extremely rude. I usually enjoy having a drink in the evenings after work, but after my 1st experience with this person and that he was in charge of the bar during the rest of my stay, I decided that I prefer to skip visiting the bar, because of the lack of respect and rude attitude of this employee. 2. Any exchange by email or Booking with Katherina was a waste of time, I had to repeat the same questions several times, as she didn't read the whole emails, perhaps just a part of them as she was clearly skipping the most important points each time. It's the 1st time in my life that requesting an invoice can be such an unpleasant experience. 3. When I came back at night to my room one of the evenings, I found a huge bug on my bed. I got rid of it and it never happened again, but maybe you could consider reviewing your cleaning standars.
The room was not really clean and there was a hole in the bed linen. Other than that, everything was great.
Everything was perfect! This one at Köln-Messe is very stylish, from the outside through the lobby and the first floor with the bar area, it is nicely designed. Service and check-in were also great, just a litte note: As a member of BeOne you normally get a free bottle of water, but that was not the case, therefore not the full 10 out of a 10.
Nothing to complain about.
Everything was great.
This was my second stay at a Motel One and the experience was just as positive as the first time.
The hotel and room was very suitable for my business purpose. At previous stays the costs were significantly lower per night, so this aspect was a bit disappointing.
Wonderful and professional staff! Many thanks - Smith
It was functional and convenient but there need to be some improvements in terms of service and environment. 1. no free water on arrival as promised by the brand, 2. my phone didn't double up as a room key, 3. The room was boiling and no ventilation, A/C didn't work - my colleagues said the same. 4. My towel smelled of curry!
Loved the balcony but should be divided between the rooms. Should be able to make a hot drink in room!
I would have given a higher rating but three emails to the property went unanswered. When I called on two different occasions, I was on hold for a very long time and no one ever answered. I cannot recommend a hotel that doesn't respond. It's very unprofessional.
The staff entered our room first thing in the morning when we didn’t have breakfast. Felt it should not have happened. We put Do Not Disturb afterwards. Otherwise excellent service
This was my first experience with Motel One, and it was great! I was traveling with my two kids, and when my husband got sick and couldn't join us, and when I contacted customer support to see if it would be okay for the kids to be in a room by themselves, they not only wrote back to say that was possible, but also booked us in connecting rooms. The set-up was perfect for us: the kids had the larger, handicap-accessible room, and I had a smaller standard size room. I also had trouble with the safe in my room, and the manager on duty assisted immediately and then gave us an extra bottle of water for the trouble. I also accidentally locked myself out of my room a couple of times (taking my kids' key with me instead of my own), and the staff at the reception desk gave me extra keys without a problem. In short, the service was really great! My only complaint would be that the standard King room was quite small, and I don't think my husband and I could have both fit our luggage in the room comfortably if he had been there. But for just me it was perfectly fine.
Glad and pleased to stay in this amazing hotel,so nice staff, delicious breakfast, very very nice manager,very nice reception and absolutely clean and comfortable apartment
Uncomplicated and friendly
Great location, service and staff. The room was nice, comfortable and clean.
especially staff & service! very kind, flexible, supportive!
Best location Best breakfast Best stay in cologne
Everything was what I had hoped for
the room was comfortable and clean, but no fridge or possibility to have coffee or tea by my own in the room. It would be a really appreciated
The workers were very friendly and I really enjoyed my stay.
Check-in and -out was fast ans efficient
Loved all of it! Kind staff, nice and tidy room, wonderful breakfast. If you want to have fresh air, especially during the night, take care to book a room with a window that is allowed to open.
Silent rooms. Good located. Bar with no draft beer. too small restaurant, overcrowded at breakfast
Everything was on point :) I only wished that our rooms wasn't THAT far away from the elevators, but that's just a minor thing.
Nice and helpful personnel, nice and quiet room and the hotel was perfectly located for our plans, we could walk everywhere.
Our room was booked for two people but had only one set of towels and duvets. After going to the reception to ask about it, I was handed an extra set that smelled like Asian delivery food. The breakfast room was littered with old dishes of previous guests that nobody seemed to take care of. The buffet was also looking a bit filthy. Everything else was ok but the lack of basic cleanliness and care really didn’t make our stay very welcoming and comfortable.
The staff serving our breakfast has been amazing! Very helpful and friendly.
The female employee who assisted us upon arrival at the hotel (whose hair was straight, not curly) was very communicative, explained every detail thoroughly, was attentive and helpful, and made things much easier for us by communicating in English. We would like to thank her and you as well.
The price-to-value gap at this hotel is enormous. For a nightly rate of €200-€250, the offerings are extremely limited and basic. The room was disappointingly small, including the bed and bathroom. Furthermore, the hotel lacks crucial amenities expected at this price point, such as a gym, swimming pool, or sauna. The cost appears entirely unjustified given the limited facilities. The breakfast also underperformed relative to the price; it consisted of only basic items and lacked better selections (e.g., smoked salmon) typically provided at hotels charging this rate. I believe this level of accommodation and service is more appropriately priced in the €100 to €150 range. Due to this experience, I will not be booking this hotel for my next business trip.
It was really nice. I scratched myself and went to reception for a band aid. They were really helpful.
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Your benefits at a glance:
Cologne
Spend the night in the heart of the cathedral city
Stories and stereotypes about “Kölle” abound, and it's high time to find out whether they have any truth to them. Our centrally located design hotels welcome you to Germany's fourth-largest city on the Rhine.
Cologne is famous for its cheerful Rhenish attitude, its cosmopolitan lifestyle and the colourful carnival. Of course, all these elements are reflected in the design of our Motel One Cologne-Waidmarkt, Motel One Cologne-Mediapark and Motel One Cologne-Neumarkt. Our innovative hotels offer great service and a wonderful place to rest, relax and explore. As all Motel One hotels, our Cologne locations boast affordable rooms with comfortable box-spring beds and free Wi-Fi. Start your day with a healthy breakfast in the most cheerful city in Germany.
Budget design hotels in Cologne – your Motel One
Anyone visiting Cologne – be it on a weekend trip, city break or for business – will encounter the famous humour of its inhabitants. Don’t miss a taste of the delicious Kölsch to take in the Rhenish atmosphere in full. The attractive city centre is only a stone's throw away from our design hotels.
Looking back on more than 2,000 years of history, Cologne is a worthy destination for lovers of art and architecture. Cologne Cathedral, the unmistakable symbol and centrepiece of the city, towers above all other buildings and makes for an excellent photo opportunity – especially in combination with the nearby Hohenzollernbrücke bridge. Adorned with countless padlocks attached to the bridge by couples wishing to immortalise love, the Hohenzollernbrücke is both a place for romantics and a link between the railway line, Deutz district and the central station. The city on the Rhine has something for anyone. Cologne natives know: "Jede Jeck es anders".
Those looking to sample the traditional Rhenish cuisine will be welcomed into countless breweries offering the ubiquitous Kölsch on tap alongside local delicacies such as the Rhenish pot roast or “halve Hahn”. Their waiters are called “Köbes” in these parts – you’ll have no trouble identifying them by their gruff demeanour. Don't worry: they don't really mean it.
A charming old town, relaxing riverbank and our very own chocolate museum
After a tour of the old town, we recommend an extensive walk along the Rhine. Germany's longest river presents itself at its most beautiful here, nestled between the Rheinauhafen and the Rhine terraces. Set against a picturesque backdrop featuring old gabled houses, intricate alleyways and little churches, the Rhine promenade is a wonderful spot to meander and sunbathe. If the weather is poor, just grab an umbrella.
The Romano-Germanic Museum, situated within easy reach of our hotel and overlooked by the cathedral, showcases the archaeological history of the city. Ranging from antique mosaics and early medieval jewellery to the largest collection of Roman glasses in the world, its collection impressively presents the exciting history of the cathedral city to interested visitors. If you prefer clubs, bars, cafés and the vibrant nightlife of Cologne, head to the Ehrenfeld district. The carnival never stops around here and you’ll definitely never get bored. Just leave it to the people of Cologne.
Travel Like A Local
With tips from our local insider Romina, aka @travelmina_, you'll discover a different side of the Rhine city.
