Motel One Cologne
01 / 04
What our guests say
Very good
Overall rating from 15,305 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.4 of 10
Breakfast service 8.3 of 10
I stayed in Motel One for one night during a holiday trip, to break the journey between trains to and from Köln. The location was very convenient for me: right next to Messe/Deutz station where I arrived, and only one S-Bahn stop from the central station, where I had to leave the next day. Checking in was easy and quick, staff were very friendly. The room was small but had everything we needed. It was very clean and comfortable. Noise insulation was very good - with the window closed, we could not hear any noise from outside, even though we were right next to the station. The room was a comfortable temperature and the air conditioning easily adjusted. The bed was lovely - we slept very well (thanks also to the very effective black-out curtains. The gratis bottle of water was a nice touch. Check out was very easy. I didn't have breakfast or use the bar, so can't comment on those. Overall, I was very pleased with my short stay, would happily return and recommend this hotel.
I know this Motel One very well and am consistently happy with my stays there.
Greta hotel and very central to everything. Clean, employees are very friendly and the hotel is pretty. One thing is that wish the rooms were a little bigger and to have extra trowels as there is only 1. As Hotelier for 25 years, I expect minimum of 2 towels pero room. With the extreme heat I was taking 2/3 showers per day and only one towels. Also you don’t offer many bathroom amenities. Only all in one shampoo/ body wash ? No no no ! And no body lotion. Other than that, great stay and amazing to have AC !!
Everything as expected. Nice cool room. Great staff at front desk, bar and breakfast.
We have stayed at Motel One Neumarkt many times as it is our first choice when we're in Cologne. We like the location, the staff are lovely and the rooms are great. We particularly like the relaxed atmosphere in the lounge area and enjoy having a drink there before retiring to our room.
Super
Great hotel in a good location. Easy check in, good choice of breakfast items. Staff were very helpful when leaving luggage prior to travelling home.
The location is excellent, just a 10-15 minute walk from the center of Cologne and the cathedral. The room is quite basic, but it has everything you need for a short stay. However, there was a note in the room warning that the breakfast room might be too busy and that there could be thieves in the lobby, which is quite concerning. It would be beneficial to enhance security by restricting lift access to hotel guests only, as is common practice in many other hotels.
alles ok, fast optimal
Excellent location, nice, clean, comfortable and friendly hotel. Good soundproofing, hanging space (considering it was a small room that was good) and decent aircon. A few things knocked the rating and one was the paper cups. Why? Glasses please. A kettle really would have given it a 10/10.
Tea and coffee facilities in the room would make 10 points. Parking is also 20 euros per day if using the Media Park. That's expensive.
Clean, nice staff, rooms comfortable. Slept well.
I like using this network of hotels because what is most important is the consistent quality, which is always at a high level.
Installations are amazing. Buffet service and overall shared spaces are also up to standard. Only detail I'd see to improve is included parking, rather than a paid separate space
The rooms were modern and clean and the AC was great, perfect for the unfortunate heatwave. Also the location is super convenient right next to the Messe/Duetz station, which is only one stop down from Cologne Main station.
Overall, the stay was pleasant, but the value for money was not satisfactory given the various issues encountered. The room was clean and well equipped, though rather small, and breakfast was very good, with friendly and welcoming staff on duty each morning. However, at check-in (around 4:00 PM, after the official 3:00 PM check-in time), we were informed that the room had only been prepared for one person and that someone would bring the missing duvet, pillow, and extra towels within the hour, which we did not really mind ; but as no one had come by 9 pm I had to go down to reception myself to collect the items, without receiving any apology, even though the staff member who had checked us in earlier was still present, and having to carry the duvet, pillow, and towels myself back to the room across the hotel lobby did not really feel like premium service. In addition, at check-out we were told that the parking fee had already been settled at check-in, as the ticket had reportedly been validated, yet we were still charged €52 — for less than 48 hours — when exiting the car park.
Toll
Excellent service, both reception (Anna) and bar (ukrainian guy). Rooms nicely equipped but super small.
Very good, clean and modern, very well located to visit and good breakfast!! 😍
Unfortunately, the bed linens as well as the pillows themselves had clear stains on them. The grout in the shower was turning orange and needed to be cleaned.
Very nice Front Office staff, particular at night, the woman was very friendly and supporting with check in and local information Excellent in clean rooms/WCs
Hotel location was super but there was no kettle or glass cups or mini bar
I am only missing 3 things: 1. a bottle of sparkling water for each guest at the room 2. a vendor machine with cold drinks in the basement or something like this 3. scrambled eggs for breakfast
Second time in motel one Köln Neumarkt, always a nice experience. Clean and quiet. It’s easy to go everywhere from there in the city.
Comfortable as always, the broken shower head and missing trash can in the room did worsen the experience tho.
Very friendly staff and nice rooms and especially quiet
Overall very good, standards expected from MO were met, although the price was rather high.
Great location, friendly team members and lovely rooms.
The hotel was convenient enough for me. The room has everything I need, the location was perfect, the staff were friendly and hospitable. Could’ve been better if they had landlines and fridge in the rooms. But thats just personal preference. Also, the room I was assigned to wasn't completely clean, as I saw traces of a spider and spider webs. Overall, Im satisfied.
Tolles Team!
Friendly, helpful staff.
Everything was really good. Appreciated the communication about the breakfast situation. You could check the toilet in 291-sometimes it did not stop flushing. Also the curtain had coffee stain. Otherwise everything was perfect.
Excellent hotel very clean and great service. The only thing missing was a mini fridge in the room which would’ve been nice since I was there for a whole week.
The hotel was exactly what I expected from Motel One. Never disappoints. One issue was the air conditioning that kept cycling on / off, so we opened the window for cooler air.
Great staff , always super polite and the room was perfectly clean
Gute Lage, tolles Team, und prima Service.
Great location, efficient service and comfortable room. That's all you need on a short city trip!
Overall, my stay was really good. The hotel location is ideal for business travel as it is located close to the train station. Rooms could be a little bigger; if travelling with a companion, it could feel a little cramped. The reception team helped fix an invoice issue, which was a great help. Breakfast was OK — I used the buffet but didn't ask for anything extra. An omelette or scrambled eggs would usually be my choice, but I couldn't tell if these were offered.
Friendly staff, clean and quiet room, great location
Very nice and well located hotel. The breakfast, the patio outside where you can have breakfast during summer time and the bar looks very nice. Unfortunately we didn't have time to test. online check-in works well, but I'd suggest check-in machines to get your key card.
Staff was very friendly. The hotel and room was very clean. I want to highlight especially the noice isolation of the rooms, which is really exceptional.
Nice Hotel and very friendly staff - enjoyed our stay. Recommend it to friends already :-)
very helpful staff
Nettes Personal
I am glad every Motel one hotel has same excellent quality and service
We had a good stay in MotelOne Mediapark. They gave us a very nice room also and we will book this again in our next cologne trip.
Good room, great bed, nice shower. Good staff.
my prefered accomodation is Motel One
Location was good, overall service was good. Room was a little small, doesn't have an freezer. Breakfast was simple and good but more vegetables are needed.
Excellent location & very competent staff.
Switch on. beOne.
Cologne
Spend the night in the heart of the cathedral city
Stories and stereotypes about “Kölle” abound, and it's high time to find out whether they have any truth to them. Our centrally located design hotels welcome you to Germany's fourth-largest city on the Rhine.
Cologne is famous for its cheerful Rhenish attitude, its cosmopolitan lifestyle and the colourful carnival. Of course, all these elements are reflected in the design of our Motel One Cologne-Waidmarkt, Motel One Cologne-Mediapark and Motel One Cologne-Neumarkt. Our innovative hotels offer great service and a wonderful place to rest, relax and explore. As all Motel One hotels, our Cologne locations boast affordable rooms with comfortable box-spring beds and free Wi-Fi. Start your day with a healthy breakfast in the most cheerful city in Germany.
Budget design hotels in Cologne – your Motel One
Anyone visiting Cologne – be it on a weekend trip, city break or for business – will encounter the famous humour of its inhabitants. Don’t miss a taste of the delicious Kölsch to take in the Rhenish atmosphere in full. The attractive city centre is only a stone's throw away from our design hotels.
Looking back on more than 2,000 years of history, Cologne is a worthy destination for lovers of art and architecture. Cologne Cathedral, the unmistakable symbol and centrepiece of the city, towers above all other buildings and makes for an excellent photo opportunity – especially in combination with the nearby Hohenzollernbrücke bridge. Adorned with countless padlocks attached to the bridge by couples wishing to immortalise love, the Hohenzollernbrücke is both a place for romantics and a link between the railway line, Deutz district and the central station. The city on the Rhine has something for anyone. Cologne natives know: "Jede Jeck es anders".
Those looking to sample the traditional Rhenish cuisine will be welcomed into countless breweries offering the ubiquitous Kölsch on tap alongside local delicacies such as the Rhenish pot roast or “halve Hahn”. Their waiters are called “Köbes” in these parts – you’ll have no trouble identifying them by their gruff demeanour. Don't worry: they don't really mean it.
A charming old town, relaxing riverbank and our very own chocolate museum
After a tour of the old town, we recommend an extensive walk along the Rhine. Germany's longest river presents itself at its most beautiful here, nestled between the Rheinauhafen and the Rhine terraces. Set against a picturesque backdrop featuring old gabled houses, intricate alleyways and little churches, the Rhine promenade is a wonderful spot to meander and sunbathe. If the weather is poor, just grab an umbrella.
The Romano-Germanic Museum, situated within easy reach of our hotel and overlooked by the cathedral, showcases the archaeological history of the city. Ranging from antique mosaics and early medieval jewellery to the largest collection of Roman glasses in the world, its collection impressively presents the exciting history of the cathedral city to interested visitors. If you prefer clubs, bars, cafés and the vibrant nightlife of Cologne, head to the Ehrenfeld district. The carnival never stops around here and you’ll definitely never get bored. Just leave it to the people of Cologne.
Travel Like A Local
With tips from our local insider Romina, aka @travelmina_, you'll discover a different side of the Rhine city.
