Motel One Hotels in Cologne
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How do guests rate the Motel One hotels in Cologne?
Very good
Overall rating from 15,158 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.4 of 10
Breakfast service 8.3 of 10
I always like Motel Ones. This one was particularly god because it offers an ironing room and mate checkout.
We stayed at this hotel twice during our visit to Germany (either side of a few days in Berlin) and were very pleased with our choice. The hotel is only 20 minutes stroll from the central railway station (and Cathedral!), with plenty of dining options in the immediate area. We found the staff very friendly and welcoming and the hotel itself perfectly clean and comfortable. It was an ideal choice for a convenient stay while we explored the city.
Rude email by receptionist
It was great
Excellent breakfast ! Many VEGAN options!! Very clean room! Very quiet! Very comfortable bed! All the team very nice and helpful!!! Excellent location!!!
Good choice for a visit to Cologne; convenient location, good bar, helpful staff.
It's quity difficult to being unable to order the toasts at the bar on two days in a row. Especially, because we were told that eating "externally ordered" food in the bar area.
The room was fine, and location reasonably close to the main sights. The main downside was no coffee machine or even a kettle, which one would expect in an upmarket hotel these days. I would also appreciate better security in accessing the accommodation floors, ie key card to work the lift, again most hotels have this now. There was a bottle of hand wash but no more useful toiletries such as hand lotion or conditioner that are fairly standard. Breakfast was good, loved the oat milk coffee machine! Could have done with a few vegan pastries etc given that you make a feature of vegan breakfasts.
quick check-in, provided toothbrush as urgency kit, breakfast buffet very rich.
Would prefer if there was a fridge in the room My room was also very cold and only had one blanket
- Booking was incorrect, we had to remind reception desk that we had paid for larger rooms. - Bed mattress was sloped and uneven - Check-in only worked for 1 of 2 rooms booked, had to remind reception to confirm second room. - Shower pipes made a loud, high-pitched whining sound each time I used it. - Room still water bottle not replaced as a courtesy, asked to buy from expensive lobby bar. This was not comparable to other brands of hotel at a similar level. - Wi-Fi dropped frequently, dreadful signal.
Great Hotel at a decent price, staff was good. Room was neat and clean
Very friendly staff, clean and well maintained rooms, fresh but limited breakfast - no hot options
I stayed in Motel One for one night during a holiday trip, to break the journey between trains to and from Köln. The location was very convenient for me: right next to Messe/Deutz station where I arrived, and only one S-Bahn stop from the central station, where I had to leave the next day. Checking in was easy and quick, staff were very friendly. The room was small but had everything we needed. It was very clean and comfortable. Noise insulation was very good - with the window closed, we could not hear any noise from outside, even though we were right next to the station. The room was a comfortable temperature and the air conditioning easily adjusted. The bed was lovely - we slept very well (thanks also to the very effective black-out curtains. The gratis bottle of water was a nice touch. Check out was very easy. I didn't have breakfast or use the bar, so can't comment on those. Overall, I was very pleased with my short stay, would happily return and recommend this hotel.
I know this Motel One very well and am consistently happy with my stays there.
Greta hotel and very central to everything. Clean, employees are very friendly and the hotel is pretty. One thing is that wish the rooms were a little bigger and to have extra trowels as there is only 1. As Hotelier for 25 years, I expect minimum of 2 towels pero room. With the extreme heat I was taking 2/3 showers per day and only one towels. Also you don’t offer many bathroom amenities. Only all in one shampoo/ body wash ? No no no ! And no body lotion. Other than that, great stay and amazing to have AC !!
Everything as expected. Nice cool room. Great staff at front desk, bar and breakfast.
We have stayed at Motel One Neumarkt many times as it is our first choice when we're in Cologne. We like the location, the staff are lovely and the rooms are great. We particularly like the relaxed atmosphere in the lounge area and enjoy having a drink there before retiring to our room.
Super
Great hotel in a good location. Easy check in, good choice of breakfast items. Staff were very helpful when leaving luggage prior to travelling home.
The location is excellent, just a 10-15 minute walk from the center of Cologne and the cathedral. The room is quite basic, but it has everything you need for a short stay. However, there was a note in the room warning that the breakfast room might be too busy and that there could be thieves in the lobby, which is quite concerning. It would be beneficial to enhance security by restricting lift access to hotel guests only, as is common practice in many other hotels.
alles ok, fast optimal
Excellent location, nice, clean, comfortable and friendly hotel. Good soundproofing, hanging space (considering it was a small room that was good) and decent aircon. A few things knocked the rating and one was the paper cups. Why? Glasses please. A kettle really would have given it a 10/10.
Tea and coffee facilities in the room would make 10 points. Parking is also 20 euros per day if using the Media Park. That's expensive.
Clean, nice staff, rooms comfortable. Slept well.
I like using this network of hotels because what is most important is the consistent quality, which is always at a high level.
Installations are amazing. Buffet service and overall shared spaces are also up to standard. Only detail I'd see to improve is included parking, rather than a paid separate space
The rooms were modern and clean and the AC was great, perfect for the unfortunate heatwave. Also the location is super convenient right next to the Messe/Duetz station, which is only one stop down from Cologne Main station.
Overall, the stay was pleasant, but the value for money was not satisfactory given the various issues encountered. The room was clean and well equipped, though rather small, and breakfast was very good, with friendly and welcoming staff on duty each morning. However, at check-in (around 4:00 PM, after the official 3:00 PM check-in time), we were informed that the room had only been prepared for one person and that someone would bring the missing duvet, pillow, and extra towels within the hour, which we did not really mind ; but as no one had come by 9 pm I had to go down to reception myself to collect the items, without receiving any apology, even though the staff member who had checked us in earlier was still present, and having to carry the duvet, pillow, and towels myself back to the room across the hotel lobby did not really feel like premium service. In addition, at check-out we were told that the parking fee had already been settled at check-in, as the ticket had reportedly been validated, yet we were still charged €52 — for less than 48 hours — when exiting the car park.
Toll
Excellent service, both reception (Anna) and bar (ukrainian guy). Rooms nicely equipped but super small.
Very good, clean and modern, very well located to visit and good breakfast!! 😍
Unfortunately, the bed linens as well as the pillows themselves had clear stains on them. The grout in the shower was turning orange and needed to be cleaned.
Very nice Front Office staff, particular at night, the woman was very friendly and supporting with check in and local information Excellent in clean rooms/WCs
Hotel location was super but there was no kettle or glass cups or mini bar
I am only missing 3 things: 1. a bottle of sparkling water for each guest at the room 2. a vendor machine with cold drinks in the basement or something like this 3. scrambled eggs for breakfast
Second time in motel one Köln Neumarkt, always a nice experience. Clean and quiet. It’s easy to go everywhere from there in the city.
Comfortable as always, the broken shower head and missing trash can in the room did worsen the experience tho.
Very friendly staff and nice rooms and especially quiet
Overall very good, standards expected from MO were met, although the price was rather high.
Great location, friendly team members and lovely rooms.
The hotel was convenient enough for me. The room has everything I need, the location was perfect, the staff were friendly and hospitable. Could’ve been better if they had landlines and fridge in the rooms. But thats just personal preference. Also, the room I was assigned to wasn't completely clean, as I saw traces of a spider and spider webs. Overall, Im satisfied.
Tolles Team!
Friendly, helpful staff.
Everything was really good. Appreciated the communication about the breakfast situation. You could check the toilet in 291-sometimes it did not stop flushing. Also the curtain had coffee stain. Otherwise everything was perfect.
Excellent hotel very clean and great service. The only thing missing was a mini fridge in the room which would’ve been nice since I was there for a whole week.
The hotel was exactly what I expected from Motel One. Never disappoints. One issue was the air conditioning that kept cycling on / off, so we opened the window for cooler air.
Great staff , always super polite and the room was perfectly clean
Gute Lage, tolles Team, und prima Service.
Great location, efficient service and comfortable room. That's all you need on a short city trip!
Switch on. beOne.
What can you expect at the Motel One hotels in Cologne?
Stay in the heart of the cathedral city: there are so many clichés and stories about ‘Kölle’ that it’s best to see for yourself. Motel One welcomes you to Germany’s fourth-largest city, right on the banks of the Rhine, in central designer hotels.
Cologne is known for its Rhineland cheerfulness, an open-hearted way of life and its colourful street carnival. You’ll get a taste of all this when you step into Motel One Cologne-Waidmarkt, Motel One Cologne-Mediapark or Motel One Cologne-Neumarkt. Unique design, friendly service and places to settle in, relax and explore all come together here.
Add to that cosy box-spring beds, free Wi-Fi and a balanced organic breakfast to get your day off to a good start in Germany’s ‘cheerful capital’ – whether the cathedral, the Rhine, a brewery or a business meeting is on your itinerary.
Which Motel One hotel in Cologne is right for your trip?
In Cologne, the best hotel location depends mainly on which side of the Rhine your day begins. If you want to explore the Cathedral, the Old Town, Hohe Straße, Schildergasse and the Rhine promenade on foot, Motel One Cologne-Neumarkt and Motel One Cologne-Waidmarkt are the obvious choices. Both are centrally located and ideal for classic city breaks, shopping, museums, an evening at a brewery or a short weekend visit. Motel One Cologne-Mediapark is the right choice if you’d prefer to stay a little further north and want to combine culture, architecture, entertainment and the city centre.
For concerts, events or appointments in Deutz, Motel One Cologne-Messe is particularly convenient, as Koelnmesse, the Lanxess Arena and Cologne Messe/Deutz railway station are all situated in this part of the city. If you’re visiting Cologne for the first time, it’s worth asking yourself whether your evening will end on the left bank of the Rhine in the Old Town and a brewery, or on the right bank around the exhibition centre, the arena and the Rheinboulevard.
Business travellers are best advised to base their choice on the location of their appointment. For trade fair visits, events and appointments in Deutz, Motel One Cologne-Messe is the obvious choice. For meetings in the city centre or around Neumarkt and the Old Town, Motel One Cologne-Neumarkt and Motel One Cologne-Waidmarkt are ideal. If your focus is on Mediapark, Nordstadt or the area near the main railway station, Motel One Cologne-Mediapark is the ideal choice.
How do you explore Cologne from the Motel One hotels?
Whether you’re on a weekend break, a city break or a business trip to the ‘Cathedral City’, you’re bound to get a taste of Cologne’s humour; you should also try the delicious Kölsch and soak up the Rhineland atmosphere. The city centre, well worth a visit, is just a few minutes’ walk from our design hotels.
With over 2,000 years of living history, Cologne is a must-visit destination for art and architecture enthusiasts. The cathedral, the city’s undisputed landmark and focal point, towers above all other buildings and, particularly when viewed alongside the nearby Hohenzollern Bridge, offers a fantastic photo opportunity. Incidentally, with its countless ‘love locks’, the Hohenzollern Bridge isn’t just a spot for romantics; it also carries the railway line between the Deutz district and the main railway station.
There’s something to suit every taste in this city on the Rhine, because as the people of Cologne say: ‘Jede Jeck es anders.’
Anyone in ‘Kölle’ looking for genuine classics of Rhineland cuisine will find numerous breweries in the Old Town, which serve not only freshly tapped Kölsch but also delicacies such as Rhineland-style Sauerbraten or ‘halven Hahn’. Incidentally, the waiters and waitresses in the brewhouses are called ‘Köbes’ and are easily recognised by their gruff manner. But don’t worry, they don’t really mean it.
The Old Town, the banks of the Rhine and the Chocolate Museum – Cologne’s diversity
After visiting the Old Town, we recommend a leisurely stroll along the banks of the Rhine. Between Rheinauhafen and the sun terrace on the Rheinboulevard, Germany’s longest river shows itself at its most beautiful and reveals all its facets. Against a picturesque backdrop of old gabled houses, winding alleyways and small churches, you can stroll along the banks of the Rhine and sunbathe when the weather’s fine. If the weather’s bad, just bring an umbrella.
The Romano-Germanic Museum, which is within easy reach of our affordable hotel, lies in the shadow of the cathedral and houses the city’s archaeological heritage. From ancient mosaic finds and early medieval jewellery to the world’s largest collection of Roman glassware, art lovers can discover the fascinating history of this cathedral city here. A completely different atmosphere prevails in the Ehrenfeld district, where clubs, bars, cafés and Cologne’s young scene have made their home.
It’s carnival all year round here, if by that you mean a lively atmosphere and a relaxed attitude to life. And the people of Cologne will be happy to show you just how it works.
Travel Like A Local
With tips from our local insider Romina, aka @travelmina_, you'll discover a different side of the Rhine city.
