Motel One Prague
2 Hotels in Prague
What our guests say
Very good
Overall rating from 2,918 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.9 of 10
Free WiFi 9.4 of 10
Value for money 8.8 of 10
Breakfast service 8.6 of 10
It should be noted that it is unacceptable to serve products that appear to have not been stored properly and have dried out, such as cheese and ham.You should also consider that in April and May there are cold days and you cannot sleep in a cold room.
Room, breakfast was ok. A foul odor from the sewer pipes was wafting through the hallways on the fifth floor.
Magda from breakfast area was very welcoming and the staff was great Thank you !!
I had a great stay. It was just a little bit cold in my room.
No heating in the hotel, the rooms were cold, I was cold. Reservation made in EUR, confirmation of reservation received in EUR, but no possibility to pay the invoice with EUR.
Clean rooms, friendly and polite personnel. Cool view at the doors and reception area.
Clean and tidy hotel, friendly staff and great prices.
Location perfect to explore the city, facilities very good and staff excellent and very helpful.
The whole building is stunning , especially with the rooftopbar , breakfast is more than great . But : this is an illusion compared to the very very small room . It makes no sense for me —> for one person it’s enough .c but two persons , it’s tricky because the is really no place for luggages . … and the shower has only one half wall , so the floor in front of the toilet gets wet . This made my stay a bit uncomfortable . That’s why I needed to give only 8 points . Everything else is amazing , especially the service . Great job !
Very cold in the room , climatisation doesn't work . We were 4 colleagues in the same time in the hotel and all of us faced the same situation .
The room was great large and extra space for sitting but it was very hot thankfully there are windows. Down side there is no safe. Did not like having to take passport and money every where we went. Breakfast was excellent.
4 star hotel rating but no kettle in the rooms. Had to take medicine and had to go to the bar every time to ask for hot water throughout my stay. Housekeeping has a very poor service. The room was dusty, the carpet was never hoovered throughout our stay, rubbish never taken out, the empty mugs of hot water were just left in the room, toilet paper not replenished which meant we had to go to reception to ask for it. On our last night we went up to the bar to get the hot water only to find out the bar is shut for an event, with a note in the elevator in small print about it. Went then to reception to ask about it and how can we get hot water and they were confused themselves. Eventually they offered to get us hot water from there….. The bathroom had a drainage smell at all times. The shampoo & shower gel very bad quality, and smells bad. On top of this, my room faced a massive on going construction which meant noise from very early morning. And unfortunately that’s not all. On our last day, someone opened our bedroom door at 8am, which was extremely scary. Woke us up feeling scared. When we brought this up to receptionist’s attention they seemed unbothered and got a half sorry. Later that day just before check out around 11am we were getting ready to leave, getting dressed and once again someone opened the door. No knocking, no apology, just opened the door while my partner is naked. Again we brought this up to receptionist’s attention and again a half apology saying i m sorry we have new housekeeping. This is unfortunately not acceptable . This flags a huge security issue that seems to go unnoticed and unbothered by the staff. It is extremely scary especially for young female travelling and unfortunately this experience did not make us feel safe at all. There is no guest retention and no care from staff side.
I was really pleased with my stay in Cloud One Prague. Everything was of good quality, very clean, friendly etc. The breakfast was excellent. And the location is brilliant - near the main railway station and the old town. I have only one small suggestion: the coffee machine at breakfast is awkwardly placed in the corner. Otherwise everything was great.
Reception was very slow. Air conditioning in room was ineffective. Water is shower wasn't hot enough and pressure was low.
I am a frequent user of Motel One and this new concept from Motel One called The Cloud One is just a Motel One with a different name. The room was a little bigger. The bathroom was nice. There was dust next to the bed and no bedside table as it was totally broken exposing lethal electrical wires that almost gave me a shock before I realised what I was touching!!!! No fair priced breakfast option. Location nice if you use the central station - a little challenge if you use Florenc bus station (ie Flix) but walkable.
The doors in our room did not properly close. The mattress caved in the middle. The room was pretty small and basic. The location was convenient with a nice bakery across the street. The room is way overpriced for what you get. I stayed at several Motel One properties and this stay was definitely disappointing compared to other accommodations we stayed on the trip. No gym is a huge downer. No complementary coffee or tea. No safe in the room. Very disappointing.
There are better hotels from the same chain. The room was OK, the breakfast as well but nothing outstanding.
I have visited your location on multiple occasions and the accommodation is comfortable, very appealing, even has some amenities that distinguish it from other hotels such as the dining room/bar with its sofas and chairs. Even the parking went smoothly this time but the cost went up by 20 euro from previous stays.
Excellent service, location and rooms! I really enjoyed!
4 star hotel no simple water in room, no wending machine to buy any drinks. Brekafast place not enought tables in normal level, cant eat on sofas and coffe tables when busy. invoice can be done only aftyer checkout, so you need to wait in 15m queue in the morning.
Motel One always comes through for us. Prague was no different. Our desk clerk was a huge problem solver and fun to boot. We ended up needing to go to the airport super early and the staff packed us the BEST breakfast!! We will continue to use Motel One for our trips to Europe. You can always count on clean, comfortable rooms, good breakfast and superior staff.
Overall our stay was great. We got an accessible room, which was a bit uncomfortable for us. Especially the shower, cause everything around it got wet.
The staff were very friendly, the room was clean and we had a good bed with very comfy pillows. I loved all the vegan options at breakfast, thank you! The only thing I would upgrade, is adding a safe and possibly a kettle in the rooms.
It was my second stay at this hotel and everything was perfect. I can highly recommend it for a trip to Prague.
Basically perfect. I missed aircondition during the night. Opening hours of the rooftop terrace when the sun was shining.
Would like a fridge in the room and more storage. Bathroom mirrors steamed up a lot
I requested since the check in to have a breakfast box, also reminding the evening before about it, and then in the morning it was not there. I have for the breakfast which I didn´t get. Room definetevely too small
On the first night we stayed we had to leave the hotel at 2am as there was an announcement over the intercom to evacuate the building. We then waited outside until we saw everyone entering again. We were very scared, confused and disappointed as we weren’t told what was going on. Nobody told us it was a false alarm or whether we’d get back to our beds that night at all. Thankfully it must of been a false alarm and we were let back in after half an hour but we were really disappointed that there seemed to be no staff or anyone telling us what was happening
the whole night music - like in a club . impossible to sleep
Lovely hotel, very clean and great location. Good size rooms and lovely staff
Great location, very friendly and helpful staff
There was a 45 minute delay to check in as the room was not ready
Hello, The experience was good. Thank you,
I would very much appreciate a kind of leaflet in every room containing instructions about how to use the air conditioning and how to switch the Artemide lamps next to the beds on and off. At the motel one in Prague, I had to turn to AI for help, or else I wouldn’t have been able to find the switch on my bedside lamp. Functionality should trump design, and not the other way around. If you think otherwise, please leave a leaflet for your guests. Nobody feels like getting dressed again at 1 AM, riding the escalator down to the first floor and ask the staff for help,
I have stayed at several Motel Ones and this one was the worst, unfortunately. It was an OK hotel, but I expected more from my previous Motel One experiences. The bar was not situated well and the room was very plain. The room was big, but the furniture and decorations did not make it comfortable or interesting. Also the breakfast was not as good as at other Motel Ones: no warm food at all.
Great hotel. Wish I could have stayed longer!
Ideal for city break and business at the edge of the old town with proximity to good transportation and the prague airport shuttle. Immaculately clean. Amazing bar and lounge on top floor
Danke fürs Upgrade!
It was a great experience with staff being super helpful and the room was more spacious than usual (compared to houses I have stayed at before).
Great Staff at check-in. Nice room and location. Good atmosphere.
great hotel, great location.
Staff were really nice and helpful. The rooms were very clean perfectly tidy. The bed was so comfortable. The breakfast was incredible and the quality of good high. The bar has really nice interior and that goes for the whole hotel itself as well. For me and my grandma it was a 10/10 stay experience. PS: My grandma says the coffee is delicious.
Check in procedure was rather slow as the agent did not have the password to perform the payment. Still, he was very friendly
Thank you for making my stay in Prague really memorable, from a very friendly check in to the best breakfast I have ever experienced with all those amazing plant based options. Fantastic room, bed, pillow a bit too hard or too soft but overall I loved it and will definitely be back again soon. Please could you add body cream and coffee and tea facilities in room. That make the whole experience just perfect ;-)
Fortunately it is absolutely enough what I am expecting as a guest during my business trip. Even as tourist I would be say same = awesome. Probably we can find a small details as I wish tap beer in example....
Hello, Room cleanliness, size, breakfast, location of the hotel, all of these were good. It met my expectations and I got the value for the money I gave. I had a small setback that I said would have been good if it hadn't. I booked 2 rooms, I did not share the detailed information of 4 people during the reservation phase. When it comes to the payment, although I stated the age of my daughters in the registration, a fifty percent discount was not given for the breakfast written in the general rules. It was shown that I did not specify their ages during the reservation. Although I did not write the guest information at the entrance. I made a reservation in the same way for Dresden and Leipzig on the same day, the necessary discount was made in both hotels. It is not an important figure, but I felt the need to specify because I thought it was on the initiative of the friend on the registration
Rooms were a little compact but modern. Need some drawers for clothing. Location is good and the 6th floor lounge area is very nice. Breakfast was very good and the staff is always helpful.
Perfect hotel, perfect staff, perfect location & perfect Negroni's 😉
stayed at The Cloud One Hotel Prague for one night (8–9 November 2025) and had a very disappointing experience. I accidentally left my jacket in my room, and when I contacted the hotel, the staff were completely unhelpful and indifferent. They showed no concern that something went missing, and it was impossible to reach the hotel manager. There was zero cooperation in trying to find my belongings. It seems my jacket is now lost for good. This lack of responsibility and professionalism is shocking — I would not trust this hotel with my personal belongings. Very disappointing experience — I cannot recommend this hotel to anyone who expects basic care and honesty from staff.
I had a lovely stay at Motel One. The staff was incredibly helpful and friendly. I hope to stay here again soon.
Switch on. beOne.
Your benefits at a glance:
Prague
The Golden City
Prague is justly renowned as the “Golden City” and as a UNESCO World Heritage site, but that’s only half the story: the Czech capital is one of Europe’s trendiest metropolises, where the party, art and culture scenes are non-stop. But still, a journey of discovery back into Prague’s storied history is an adventure of its own. Whatever brings you to town, our centrally-located Design Hotel makes a great base for your explorations. Featuring individually-designed rooms, unique design and a warm service, Motel One Prague is a reliable haven of well-being. Planning your excursions to the alleyways, bridges and clubs is made easy after a healthy breakfast using the free WiFi. And of course, we serve genuine, fresh Czech lager in our One Lounge.
The Czech capital hosts more than five million tourists a year, attracted by famous sights such as the Karlsbrücke bridge, the sprawling Prague Castle and the Town Hall’s medieval astronomical clock – all absolutely unmissable.
Budget Design Hotels in Prague – your Motel One
Step out the door of your hotel by Prague central station and you’re right at the heart of this exciting city.
Prague Castle is a sprawling network of towers, churches, columns, gardens and palaces across the Moldau river from the hotel. The largest walled castle complex in the world, it dominates the skyline. Its imposing architecture houses the Bohemian crown jewels and the golden relics of St. Vitus Cathedral, and rings Franz Kafka’s birthplace, always open for a free visit.
Returning to the centre, you should definitely cross via the Charles Bridge: even if you’re no expert on history, you're bound to be charmed by its rows of figures of the saints.
The best way to experience the Old Town is simply to plunge in and let yourself drift with the crowd. You’re certain to lose your way – and what better way to discover obscure cafés, cool shops, and Prague’s characteristic juxtaposition of old and new.
The Old Town ring circle and the night-life hotspots
The 9,000 square metres of the Old Town centre change their focus as the day goes on. Sights for the daylight hours include the Palais Kinský, the Stone Bell House and the Old Town Hall, the home of the famous astronomical clock, constructed in 1410 and a technological masterpiece of its time.
In the evenings, the opening clubs present their very own style, mingling locals and tourists on the dance floor. To discover another way in which Prague rivals Berlin and London, tour the Vinoradska district, pop into the new town, or wander the streets of Zizkov: Prague’s distinctive art and culture have left their mark nearly everywhere in the city. The much-lauded spirit of Bohemia is still in the air, and the emphasis is on creating.
Amongst all this activity, don't forget to treat yourself to a restorative break in our cosy One Lounge.
