Motel One Prague
2 Hotels in Prague
What our guests say
Very good
Overall rating from 2,906 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.9 of 10
Free WiFi 9.4 of 10
Value for money 8.8 of 10
Breakfast service 8.6 of 10
All was good:) Thank you! I would especially mention the nice and helpful staff in the bar and the reception.
On Sunday 19.5. there was very loud music coming from the bar, if I knew that it will be till late night I would not stay in your Hotel :-(. I stay in your Hotel due to business and need to be well rested , this night did not help me.
Hello, Your team overall 10 points (reactivity, decision taking, kindness, service) thanks to Simone and Lucie , great reactions! Room quality overall 5 ( small room, missing coffee tea or at least hot water, no heater on air conditioner to to seasonal change,wifi connection to TV gor platforms Netflix…) Hotel design and roof bar overall 10 Excellent position of hotel 10 Missing indoor pool I have visited 52 countries and lots of hotel so overall you have great team ! First 2 days and last days hotel price is almost triple and this is why ı rated value/money accordingly
This place needs to decide whether it wants to be a nightclub or a hotel. You can hear the music from the rooftop all the way up to the 4th floor. It’s hell! Two sleepless nights. That’s a high price to pay for a lack of sleep. I absolutely do not recommend it. It’s not a hotel—it’s a luxury hostel. A lovely member of staff moved us to a different room on the second day, right in the middle of the evening. We couldn't speak to a manager.
Great staff , guest focused, bar on ground floor would be beneficial when rooftop bar is booked out.
The hotel was fresh and the rooms worked well despite being relatively small. However, some things were missing in the room, such as a fridge, kettle, trash bin, and somewhere to store clothes, etc. A negative point was that almost all TV channels were dubbed in German. The rooftop terrace was good.
Hotel was nicely positioned for easy walk into the old town or to the metro station. Staff very pleasant and helpful. View from the window was workmen building road!
No hot water for shower on both days for me and my colleagues . No remorse from reception at all about how poor this is .
Super stay! In the morning the hot water did not came to my room, when many people are taking showers at the same time, but this was not a big problem for me.
There was loud drilling and banging sounds right next to the room on the day I first checked in. I was also disappointed to discover that heating was not possible in the room and was cold my first night. However I do appreciate that front desk accommodated my request for a second duvet. Other strange details include the bin disappearing from the room on the second last day of my stay, and the room card for lights. It was not worth the effort to resolve these minor issues, but they affected my impression of the hotel.
Great location, very helpful staff. Rooms were clean and comfortable.
Loved staying there…The lobby was a bit noisy with big groups - maybe put some curtains or so there.
Excellent
Room No 600 is not optimal due to noise (direct beneath elevator, window to main street). In the past I had better rooms. Therefore only 8 points for the room, otherwise 10. Costs for room and breakfast a bit too high. Room cost ok. Maybe a bonus for beOne Members for breakfast possible?
Quiet, comfortable stay.
Perfect location close to the city center and the station. Friendly staff and a very good breakfast
my room has had the lieghts of the streets directly in front of the window and even with the curtain it was bright. and the breakfast in the cellar is really not what I like.... no outside space.
Very clean and nice. Elegant design in and out and the roof terrace huge bonus to the stay.
The central heat was stopped. It was so cold in the room. During the night, I went to the reception to ask for additional blanket.
Nice rooms, excellent breakfast. The rooftop bar and restaurant were excellent, both service and facility. The staff were nice and helpful. Location is great. Overall a wonderful experience.
Pay more attention to cleaning. A cooler is necessary in the room.
I would like just to say THANKS :)
My stay was grand really! The property is nicely situated, Staff was always friendly and helpful and the atmosphere was welcoming and clean.
It should be noted that it is unacceptable to serve products that appear to have not been stored properly and have dried out, such as cheese and ham.You should also consider that in April and May there are cold days and you cannot sleep in a cold room.
Room, breakfast was ok. A foul odor from the sewer pipes was wafting through the hallways on the fifth floor.
Magda from breakfast area was very welcoming and the staff was great Thank you !!
I had a great stay. It was just a little bit cold in my room.
No heating in the hotel, the rooms were cold, I was cold. Reservation made in EUR, confirmation of reservation received in EUR, but no possibility to pay the invoice with EUR.
Clean rooms, friendly and polite personnel. Cool view at the doors and reception area.
Clean and tidy hotel, friendly staff and great prices.
Location perfect to explore the city, facilities very good and staff excellent and very helpful.
The whole building is stunning , especially with the rooftopbar , breakfast is more than great . But : this is an illusion compared to the very very small room . It makes no sense for me —> for one person it’s enough .c but two persons , it’s tricky because the is really no place for luggages . … and the shower has only one half wall , so the floor in front of the toilet gets wet . This made my stay a bit uncomfortable . That’s why I needed to give only 8 points . Everything else is amazing , especially the service . Great job !
Very cold in the room , climatisation doesn't work . We were 4 colleagues in the same time in the hotel and all of us faced the same situation .
The room was great large and extra space for sitting but it was very hot thankfully there are windows. Down side there is no safe. Did not like having to take passport and money every where we went. Breakfast was excellent.
4 star hotel rating but no kettle in the rooms. Had to take medicine and had to go to the bar every time to ask for hot water throughout my stay. Housekeeping has a very poor service. The room was dusty, the carpet was never hoovered throughout our stay, rubbish never taken out, the empty mugs of hot water were just left in the room, toilet paper not replenished which meant we had to go to reception to ask for it. On our last night we went up to the bar to get the hot water only to find out the bar is shut for an event, with a note in the elevator in small print about it. Went then to reception to ask about it and how can we get hot water and they were confused themselves. Eventually they offered to get us hot water from there….. The bathroom had a drainage smell at all times. The shampoo & shower gel very bad quality, and smells bad. On top of this, my room faced a massive on going construction which meant noise from very early morning. And unfortunately that’s not all. On our last day, someone opened our bedroom door at 8am, which was extremely scary. Woke us up feeling scared. When we brought this up to receptionist’s attention they seemed unbothered and got a half sorry. Later that day just before check out around 11am we were getting ready to leave, getting dressed and once again someone opened the door. No knocking, no apology, just opened the door while my partner is naked. Again we brought this up to receptionist’s attention and again a half apology saying i m sorry we have new housekeeping. This is unfortunately not acceptable . This flags a huge security issue that seems to go unnoticed and unbothered by the staff. It is extremely scary especially for young female travelling and unfortunately this experience did not make us feel safe at all. There is no guest retention and no care from staff side.
I was really pleased with my stay in Cloud One Prague. Everything was of good quality, very clean, friendly etc. The breakfast was excellent. And the location is brilliant - near the main railway station and the old town. I have only one small suggestion: the coffee machine at breakfast is awkwardly placed in the corner. Otherwise everything was great.
Reception was very slow. Air conditioning in room was ineffective. Water is shower wasn't hot enough and pressure was low.
I am a frequent user of Motel One and this new concept from Motel One called The Cloud One is just a Motel One with a different name. The room was a little bigger. The bathroom was nice. There was dust next to the bed and no bedside table as it was totally broken exposing lethal electrical wires that almost gave me a shock before I realised what I was touching!!!! No fair priced breakfast option. Location nice if you use the central station - a little challenge if you use Florenc bus station (ie Flix) but walkable.
The doors in our room did not properly close. The mattress caved in the middle. The room was pretty small and basic. The location was convenient with a nice bakery across the street. The room is way overpriced for what you get. I stayed at several Motel One properties and this stay was definitely disappointing compared to other accommodations we stayed on the trip. No gym is a huge downer. No complementary coffee or tea. No safe in the room. Very disappointing.
There are better hotels from the same chain. The room was OK, the breakfast as well but nothing outstanding.
I have visited your location on multiple occasions and the accommodation is comfortable, very appealing, even has some amenities that distinguish it from other hotels such as the dining room/bar with its sofas and chairs. Even the parking went smoothly this time but the cost went up by 20 euro from previous stays.
Excellent service, location and rooms! I really enjoyed!
4 star hotel no simple water in room, no wending machine to buy any drinks. Brekafast place not enought tables in normal level, cant eat on sofas and coffe tables when busy. invoice can be done only aftyer checkout, so you need to wait in 15m queue in the morning.
Motel One always comes through for us. Prague was no different. Our desk clerk was a huge problem solver and fun to boot. We ended up needing to go to the airport super early and the staff packed us the BEST breakfast!! We will continue to use Motel One for our trips to Europe. You can always count on clean, comfortable rooms, good breakfast and superior staff.
Overall our stay was great. We got an accessible room, which was a bit uncomfortable for us. Especially the shower, cause everything around it got wet.
The staff were very friendly, the room was clean and we had a good bed with very comfy pillows. I loved all the vegan options at breakfast, thank you! The only thing I would upgrade, is adding a safe and possibly a kettle in the rooms.
It was my second stay at this hotel and everything was perfect. I can highly recommend it for a trip to Prague.
Basically perfect. I missed aircondition during the night. Opening hours of the rooftop terrace when the sun was shining.
Would like a fridge in the room and more storage. Bathroom mirrors steamed up a lot
I requested since the check in to have a breakfast box, also reminding the evening before about it, and then in the morning it was not there. I have for the breakfast which I didn´t get. Room definetevely too small
Switch on. beOne.
Your benefits at a glance:
Prague
The Golden City
Prague is justly renowned as the “Golden City” and as a UNESCO World Heritage site, but that’s only half the story: the Czech capital is one of Europe’s trendiest metropolises, where the party, art and culture scenes are non-stop. But still, a journey of discovery back into Prague’s storied history is an adventure of its own. Whatever brings you to town, our centrally-located Design Hotel makes a great base for your explorations. Featuring individually-designed rooms, unique design and a warm service, Motel One Prague is a reliable haven of well-being. Planning your excursions to the alleyways, bridges and clubs is made easy after a healthy breakfast using the free WiFi. And of course, we serve genuine, fresh Czech lager in our One Lounge.
The Czech capital hosts more than five million tourists a year, attracted by famous sights such as the Karlsbrücke bridge, the sprawling Prague Castle and the Town Hall’s medieval astronomical clock – all absolutely unmissable.
Budget Design Hotels in Prague – your Motel One
Step out the door of your hotel by Prague central station and you’re right at the heart of this exciting city.
Prague Castle is a sprawling network of towers, churches, columns, gardens and palaces across the Moldau river from the hotel. The largest walled castle complex in the world, it dominates the skyline. Its imposing architecture houses the Bohemian crown jewels and the golden relics of St. Vitus Cathedral, and rings Franz Kafka’s birthplace, always open for a free visit.
Returning to the centre, you should definitely cross via the Charles Bridge: even if you’re no expert on history, you're bound to be charmed by its rows of figures of the saints.
The best way to experience the Old Town is simply to plunge in and let yourself drift with the crowd. You’re certain to lose your way – and what better way to discover obscure cafés, cool shops, and Prague’s characteristic juxtaposition of old and new.
The Old Town ring circle and the night-life hotspots
The 9,000 square metres of the Old Town centre change their focus as the day goes on. Sights for the daylight hours include the Palais Kinský, the Stone Bell House and the Old Town Hall, the home of the famous astronomical clock, constructed in 1410 and a technological masterpiece of its time.
In the evenings, the opening clubs present their very own style, mingling locals and tourists on the dance floor. To discover another way in which Prague rivals Berlin and London, tour the Vinoradska district, pop into the new town, or wander the streets of Zizkov: Prague’s distinctive art and culture have left their mark nearly everywhere in the city. The much-lauded spirit of Bohemia is still in the air, and the emphasis is on creating.
Amongst all this activity, don't forget to treat yourself to a restorative break in our cosy One Lounge.
