Motel One Prague
2 Hotels in Prague
What our guests say
Very good
Overall rating from 2,996 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.9 of 10
Free WiFi 9.4 of 10
Value for money 8.8 of 10
Breakfast service 8.6 of 10
I paid for three nights (June 23, 24 and 25) and was told I would receive my invoice when I checked out. The hotel caught fire on the 25th, and I was sent to another hotel. Please refund my credit card for one night and send me an invoice for June 23 and 24. This was a business trip and I need the documentation. Thank you. Note I didn't take the fire into account in my overall rating, as it was an accident.
Great stay, I just reserved next one, it's very cosy. boutique hotel. Lack of kettle in room is big minus, and closed roof top bar.
Eveeything was perfect.
Helpful and welcoming reception. Well appointed room. great views from restaurant. First class breakfast. Cool rooftop bar.
Great location, nice rooms, great staff.
put a phone to the room so we can reach the lobby
Everything was great. I'd recommend the hotel
Great stay - staff accommodated a request to have a couch bed set up for my son. Which I greatly appreciated
Beautiful central hotel,Tea making facilities in the rooms would have been great
The climate controller is broken, you cant switch it off. I was in room 5046.
Clean, nice staff
Friendly and competent staff all around the house, our room spacious, quiet and pleasantly cool in the summer heat. Tram and bus stop nearby. The fruit salad (as part of the breakfast buffet) could have been a tad fresher. Overall a pleasant stay!
The bed is so comfortable to sleep.Thank so much for this excellent room.
Excellent location, close to the train station, tram stop and walking distance from the old town. Great look and feel in the lobby and the 6th floor bar/breakfast room/lounge and terrace, modern and stylish. Great, helpful service from everyone. Love the electric outlets in the 6th floor lounge! Very good breakfast. Room is rather on the minimal side in terms of comfort. The bedding is good quality and comfortable and the room was clean. Furniture and furnishings are minimal; no working/charging station; very small bathroom with minimal space for toiletries. Gym access is a plus.
Very nice location very friendly service.
Great hotel in an excellent location to explore the city and everything it has to offer.
Hotel was great, communication sucked. Guests should have been notified that rooftop bar was closed for private events 2 of the 3 nights I stayed.
Overall, the hotel has many qualities (friendliness, hygiene, WLAN). However, I could not recommend the hotel to others. The reason is the management of the rooftopbar. The rooftopbar can be booked for private events and during my stay, this happened twice. Not only is it then closed for the "normal" guests, but those events were parties with loud music until the early morning (2 to 3 a.m.). This music was so loud, that it felt like i was staying next to a nightclub. When I called the reception, the staff was very polite and convinced me, that they would handle the situation. But nothing happened. I don't think a situation like that could be handled productively, as the needs of the party people and the needs of the hotel guests during the night hours are too different. I am sure that if you will continue this bad management, your hotel will lack guests in the future.
very nice hotel, will back next time
Very solid However the bar was closed due to some privat booking. If I had known before I would have booked another hotel.
The room was excellent, spacious and very quiet, even with the window open. The coffee area was smaller than other European Motel Ones we have stayed in, but still fine!
Lack of a restaurant and room service was a disappointment. A single set of towels wasn't enough as I would want to shower more than once a day, had to ask the desk for more. Walls seemed thin and didn't stop noise from other rooms. My co-worker was on the 5th floor and the lounge noise prevented him from sleeping. The outlets need usb ports. I didn't like that the TV was on when I first got to the room. The view from the terrace was nice but the plants around the edge prevented getting close to see everything.
You find the familiar, signature style you’d expect from any Motel One. I love the style of Motel One hotels. You can count on the same high standard everywhere you go. Clean and tidy, as always. The location in Prague is excellent. All parts of the Old Town are within easy walking distance.
The staff were very friendly and helpful. The location was excellent. And the lounge bar was very good.
I was waiting at the reception with my 16 pax group over half and hour for the check in . Wanted to get the invoice - did not get one until now . Repeating my data : Gmsynergy sp zoo, ul Tuszyńska 67, 95-030, Rzgów , PL 728-27-91-624
The hotel was excellent and the location was perfect
We loved Cloud one. Great location near old town and close to the station. We loved the roof top bar..very special for drinks after exploring the city.
Fantastic hotel and excellent service
The staff are friendly, the stay was great. Too bad that the terrace was off limits because of the private events, but other than that, a great hotel!
Long waiting time for check in / out, spiders in the hotel bar, many hairs in the room...
We stayed in room 3012, which was very noisy, and there seems to have been an issue with the air-condition, which started making loud noises, after switching off.
The room was quite and clean and the bed was good. Also, the breakfast was good. I was only one person and the size of the room was fine for that, but for two persons it would be a bit small. I did not find an ironing room (perhaps there was one, a bit more information about the facilities in the hotel available in the hotel rooms would be useful - it should then also state that the breakfast is on the 6th floor).
Complementary water would have improved our stay and also a mini fridge in the room. Breakfast was expensive Air con very good Room clean and quiet and modern
Best location and a reasonable price. Although there is the Masaryk train station one can enjoy the stay
Modern, stylish Hotel in a great location (next to the train station, however never heard any traffic once inside). Comfortable room, excellent air con! friendly helpful staff. Was able to leave luggage in a safe place before and after checkout. Would choose Cloud One again!
a refrigerator would‘ve been very nice but overall it is a nice room.
All was pretty good except: 1) my room (617) window faces office bldg. Very close distance and I could not leave the curtain open. Would help if there was an extra layer of lace/see -through curtain so I could let the light in. 2) missing a kettle
Clean room, great ambiance in bar area.Roof top was beautiful. Disappointed there were no tea/coffee making facilities in the room.
Great location, very comfortable room and very clean, breakfast top quality and helpful and professional staff
This hotel gas excellent staff, a great breakfast, and a nice lounge. Location is close to everything. The aesthetics and accommodations are perfect for a short stay. I do not recommend for longer than w nights. No closets, drawers so essentially one us living from.a suitcase. Not a room you eat to relax ir settle in. More like an elevated hostel.
Very nice hotel - particular compliment to the housekeeping staff and the very nice receptionist (unfortunately forgot her name).
All was good:) Thank you! I would especially mention the nice and helpful staff in the bar and the reception.
On Sunday 19.5. there was very loud music coming from the bar, if I knew that it will be till late night I would not stay in your Hotel :-(. I stay in your Hotel due to business and need to be well rested , this night did not help me.
Hello, Your team overall 10 points (reactivity, decision taking, kindness, service) thanks to Simone and Lucie , great reactions! Room quality overall 5 ( small room, missing coffee tea or at least hot water, no heater on air conditioner to to seasonal change,wifi connection to TV gor platforms Netflix…) Hotel design and roof bar overall 10 Excellent position of hotel 10 Missing indoor pool I have visited 52 countries and lots of hotel so overall you have great team ! First 2 days and last days hotel price is almost triple and this is why ı rated value/money accordingly
This place needs to decide whether it wants to be a nightclub or a hotel. You can hear the music from the rooftop all the way up to the 4th floor. It’s hell! Two sleepless nights. That’s a high price to pay for a lack of sleep. I absolutely do not recommend it. It’s not a hotel—it’s a luxury hostel. A lovely member of staff moved us to a different room on the second day, right in the middle of the evening. We couldn't speak to a manager.
Great staff , guest focused, bar on ground floor would be beneficial when rooftop bar is booked out.
The hotel was fresh and the rooms worked well despite being relatively small. However, some things were missing in the room, such as a fridge, kettle, trash bin, and somewhere to store clothes, etc. A negative point was that almost all TV channels were dubbed in German. The rooftop terrace was good.
Hotel was nicely positioned for easy walk into the old town or to the metro station. Staff very pleasant and helpful. View from the window was workmen building road!
No hot water for shower on both days for me and my colleagues . No remorse from reception at all about how poor this is .
Super stay! In the morning the hot water did not came to my room, when many people are taking showers at the same time, but this was not a big problem for me.
Switch on. beOne.
Your benefits at a glance:
Prague
The Golden City
Prague is justly renowned as the “Golden City” and as a UNESCO World Heritage site, but that’s only half the story: the Czech capital is one of Europe’s trendiest metropolises, where the party, art and culture scenes are non-stop. But still, a journey of discovery back into Prague’s storied history is an adventure of its own. Whatever brings you to town, our centrally-located Design Hotel makes a great base for your explorations. Featuring individually-designed rooms, unique design and a warm service, Motel One Prague is a reliable haven of well-being. Planning your excursions to the alleyways, bridges and clubs is made easy after a healthy breakfast using the free WiFi. And of course, we serve genuine, fresh Czech lager in our One Lounge.
The Czech capital hosts more than five million tourists a year, attracted by famous sights such as the Karlsbrücke bridge, the sprawling Prague Castle and the Town Hall’s medieval astronomical clock – all absolutely unmissable.
Budget Design Hotels in Prague – your Motel One
Step out the door of your hotel by Prague central station and you’re right at the heart of this exciting city.
Prague Castle is a sprawling network of towers, churches, columns, gardens and palaces across the Moldau river from the hotel. The largest walled castle complex in the world, it dominates the skyline. Its imposing architecture houses the Bohemian crown jewels and the golden relics of St. Vitus Cathedral, and rings Franz Kafka’s birthplace, always open for a free visit.
Returning to the centre, you should definitely cross via the Charles Bridge: even if you’re no expert on history, you're bound to be charmed by its rows of figures of the saints.
The best way to experience the Old Town is simply to plunge in and let yourself drift with the crowd. You’re certain to lose your way – and what better way to discover obscure cafés, cool shops, and Prague’s characteristic juxtaposition of old and new.
The Old Town ring circle and the night-life hotspots
The 9,000 square metres of the Old Town centre change their focus as the day goes on. Sights for the daylight hours include the Palais Kinský, the Stone Bell House and the Old Town Hall, the home of the famous astronomical clock, constructed in 1410 and a technological masterpiece of its time.
In the evenings, the opening clubs present their very own style, mingling locals and tourists on the dance floor. To discover another way in which Prague rivals Berlin and London, tour the Vinoradska district, pop into the new town, or wander the streets of Zizkov: Prague’s distinctive art and culture have left their mark nearly everywhere in the city. The much-lauded spirit of Bohemia is still in the air, and the emphasis is on creating.
Amongst all this activity, don't forget to treat yourself to a restorative break in our cosy One Lounge.
