Motel One Vienna
6 Hotels in Vienna
What our guests say
Very good
Overall rating from 30,019 ratings
Friendliness 9.2 of 10
Cleanliness 9.2 of 10
Reception 9 of 10
Lounge & Bar 9 of 10
Location 9.6 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
Nice hotel. Clean. Nice colleagues. Only real challenge was the breakfast, seemed like less space than was needed and less variety. I have stayed at other motel ones (eg London Minories) and there is much more space.
Staff was warm, welcoming and responsive. Great value. Excellent location. Single room was just right for one, loved the door to fresh air, black-out curtains, and modern feel. Although I saw reviews about a lack of items in the room, I had a suitcase rack, chair and desk, cup, and safe. My two problems were quickly taken care of. The air-conditioning was not working in my room and they quickly moved me to another room. The floors were not cleaned until I asked for cleaning. I was there quite a few days and it may not be typically done, but housekeeping should have noticed. Third time at Motel One and will return.
It was a perfect choice tpo spend the 3 nights in Vienna ín the Motel One at the Central Station. The modern biuilding offered clean, properly sized and equipped rooms, a rich morning breakfast and freindly service. The vicinity to the Railway Station was a very positive surpise.
First room: The sink was leaking to the bathroom floor. Very ugly smell. Staff changed the room, very politely. Second room: Room service never showed up, shower tiles on entrance are angled in a way that they convey water toward the outside, not the inside. Basically you flood the bathroom while showering.
Great hotel for a stopover or a few days in Vienna. The rooms are clean, modern and well-equipped.
Very nice hotel, little expensive the breakfast and the bar prices. Also the barmen werent friendly at all. Excellent location, great receiption staff
The are bedbugs in the rooms. Disinfection required.
The first night the room was cold and not fix up properly the second night all good like I expected to be didn't like the guy for the check in not polite
Best value for the price.
everthing fine, thx!
New, clean, nicely designed Hotel, great location directly at the Danube, nice bar, overall perfect setup
Value for money, clean & tidy, convenient location … no frills but comfortable to dleep & recharge
The people at check-in were very nice, the breakfast buffet was very good. But the room lacked a couple of things that made it feel very bare bones. The only cup was a paper cup that was falling apart and collapsing the first time I filled it with water. There were no other cups or glasses in the room. There was no bottled water in the room. So I was drinking tapwater. There was no self serve coffee in the room. The shower flooded out onto the bathroom floor very easily and soaked the floor. The room was very clean. The bed was nice and comfortable. There was no extra lock on the room door, which made me feel a little unsafe. I feel like the decor in the whole lobby area was rather dark.
The hotel is nice, but staff at Hauptbahnhof was not very service minded. TV in room didnt work.
Very nice hotel, very good location. The rooms are small but the beds very comfortable. I was negatively surprised that the room had neither a cupboard nor a safe...
Tolles Hotel, alles top!
Perfect location for anyone wishing to visit Vienna. Very close to a taxi rank. Very warm welcome and helpful staff. Rooms are adequate, though a small wardrobe would be useful.
Always good
Very welcoming staff. The hotel is very elegant and the stay was relaxing. Very nice Bar in the Hall. Breakfast is very good.
Overall, the impression is positive. More specifically: the location is excellent, the staff is very pleasant, and although the room is small, it is cozy. The bed is very comfortable, and the air conditioning in the summer is a lifesaver. On the downside: I was surprised by the lack of a telephone, and the Wi-Fi was very unstable and slow. I would also like to have a kettle in the room.
Generally I like the Hotel . Rooms are modern , bed is comfortable and the big windows are great . I wish the paper cups in the bathroom would be changed to glass or something else.
I would like to share my disappointment regarding my recent stay at Motel One Vienna. I booked two rooms of the “One” category specifically so that we could have rooms of the same size. However, upon arrival, I received one smaller room and one standard double room, which was not what I had booked. Additionally, the complimentary bottle of water that was supposed to be provided was never delivered. This is not the first time that I have experienced the rooms being allocated differently from the original reservation. Since I was only staying for one night, I did not have the time or energy to go down to reception and request a room change according to my booking. Unfortunately, this experience has affected my impression of your service. In the future, I will reconsider staying at your hotel chain again.
It is super close to Wien Hauptbahnhof and located in a nice district. The receptionist was kind, quick and welcoming (we arrived at midnight). The room was clean and functional. (we just stayed one night/it would be nice to have slippers in the room) (the only strange and not-cool thing was being woken up early in the morning by a lady who looked like a hotel personnel wearing a blue name tag/badge and carrying sth like a clipboard who persistently knocked the door and when i opened it all sleepy and confounded she just said sth in German, laughed and left) The breakfast was extensive and everything was so delicious. We left our luggages after checkout and retrieved them easily. It was a very pleasant stay and i would choose to stay at motel one in the future as well.
Wonderful staff! Perfect location. A very good breakfast. My only issue was that our bathroom was very small.
ideal location, main train station, U-Bahn, airport
Fast check-in, clean rooms, nothing to improve. If there would be an option to buy drinks on the room and pay them when checking out it would be much appreciated.
Very fair pricing, clean rooms, good breakfast offering and friendly staff. The shower faucett's thermostat needs some repair, as temperature was not stable. Soap/Shampoo replacement took one full day in one instance.
Excellent location, decent service, receptionist needs training.
All employees were nice and helpful, the room is small but for an overnight stay on a bussiness trip enough. Some products for people with diet limitations would be nice - laktose free, suger free, thanks
Firstly: personell was really really kind (and Italian speaking, too). However the rooms (we had the basic ones) where really small, one was freezing (we tried changing the temperature to no avail), the other one better but in the morning there was a cockroach (quite disgusting). Also being at the mezzanine level was a little underwhelming. In general I think you can get better money for value in Vienna. Perhaps higher level rooms are worth the extra expense
We enjoyed our stay once again in Cloud One Wien-Staatsoper. Friendly service, excellent rooms, good value in a great location
GREAT location. Small rooms minimally equipped. Avoid the lowest priced rooms. Reception was a training ground for interns.
Everything perfect. Hotel Location is top.
Excellent experience overall. Value for money was wonderful, the location is Excellent and the hotel is beautiful. The bedroom as neat, small but overall very comfortable.
Perfect place to stay over during my proffesional journey.
Friendly reception staff and great air conditioning - which was needed in the heatwave.
it was really relaxed an enjoyable stay
Clean spaces, friendly staff, great location, confy beds, baggage storage...!
Very clean and cosy, location excellent
The staff was incredibly helpful and empathetic. Thank you! I visited in June and loved having the opportunity to swim in the nearby river Danube. The room was comfortable and spotless. It was a great stay
Excellent staff. Rooms and all other areas were spotlessly clean. Very good sleep - quiet room and comfortable bed. The ground floor reception and bar area is very well laid out. Alu is an excellent barman. The room is small but very well laid out. There is no closet and limited space to hang clothes. A small improvement would be to have some English speaking news channels on the TV.
Wonderful stay. It was great that the World Cup games were screening in common spaces so guests could watch together.
I’m a returning guest. What’s the point in checking in online, paying in full online, only to arrive at your hotel to stand in the general line for 1/2 hour to check in again. There were 4 staff behind the counter but no one was assigned the line for guests who’ve already checked in online. What’s the point of offering online check in if your staff do not accommodate it upon arrival to hotel. There is ZERO Benetton checking in and paying online. I asked your staff member on duty Maximillian why the express check-in line had no staff and he advised me Motel One is working on it. There is nothing to work on. If you have 4 receptionists on duty, 1 should be assigned the pre check in desk. Motel One staff service has lowered since my first stay in Linz 3 years ago. As a tour manager in Europe, I pay attention to service. Regards.
Clean, quiet, spacious room, with all basic modern amenities and an amazing view from the 14th floor. Enjoyed the stay. Proximity to the Hbf is a plus.
It was really disappointing. Cleanliness issue. Sheets were dirty, rugs satined, couldn’t sleep for 2 nights
Check-in was quick and friendly, room was quiet looking towards the inner courtyard. Kudos for figuring out a way to not make the room doors slam as loudly as in other hotels. The only weird thing was that the toilet brush was stuck in the bowl, hidden under the closed lid. Looks like somebody was interrupted mid cleaning ;)
I asked for a vaccum for broken glass at 11 pm and they said housekeeping was gone. I said it is not safe for broken glass to be on the floor and then someone came. Would have been nice to not have to convince them to come
The best value, service, amenities, and location very near to Wien Hauptbahnhof. All are perfect. The breakfast, however, was too few variety.
I am writing to express my deep disappointment regarding the lack of response to my urgent inquiry. Recently, my grandmother passed away, which has been a very difficult time for my family. Due to her passing, I had to cut my stay short and check out of the hotel three nights before my scheduled departure. Following this loss, I submitted a formal request through your website's inquiry system to check if I could receive a refund for those remaining nights. Unfortunately, I have yet to receive any response or update from your team. I would appreciate it if someone could review my request and get back to me as soon as possible
everything is good but room size is too small. Other amenities should be available like water, Sleeper, comb, dental kit, saving kit.
Switch on. beOne.
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Vienna
Sleep like an emperor in Vienna – in five different “palaces”!
We have no fewer than five locations in the Austrian capital, each boasting individual design, stylish rooms and warm, welcoming service. If you’re arriving by train or here for a business trip, the Design Hotels at the Westbahnhof and central station are ideal, while the The Cloud One Vienna Staatsoper and Hotel am Prater put you right at the heart of the city, which beats at its own unique pace. Tank up to keep time with a healthy breakfast, sort out your plan of action using our free Wifi, and get ready to enjoy all the surprises Vienna has in store when you step out the door. We’re sure to see you come back again and again, as Vienna’s many faces reward a return visit. Most obviously there’s all the architectural magnificence to gaze at. As do more than five million tourists a year, coming to the banks of the Danube to see the baroque houses lining the Ringstraße, the Gothic St. Stephen's Cathedral and any number of Art Nouveau marvels. Set in another of its aspects is an artistic hotspot, a centre for music and historical interest – as well as a night-life scene that measures up to that of other European capitals. Let the city’s atmosphere wash over you, get to grips with its unique sense of humour, discover Vienna in your own way.
Budget Design Hotels in Vienna – your Motel One
Vienna’s skyline is still dominated by the legacy of its once all-powerful Hapsburg monarchy. The ornate Baroque palaces of Schönbrunn and Belvedere, the Hofburg complex, once centre of an extensive empire, and the renowned monumental edifices lining the Ringstraße are all testament to Hapsburg architecture.
The Schönbrunn Palace with its expansive parkland and the world’s oldest view is well worth a visit if you want to find out more about the city’s storied imperial past. Our Design Hotel at the Westbahnhof station is just a few minutes from this Baroque residence. Promenade through this UNESCO World Heritage site in the footsteps of tragic Empress Sisi, meander the cunning maze, admire the ostentatious ceremonial chambers.
Vienna is viewed by many as enjoying an exceptionally high standard of living, and has plenty to offer the palette. Its tradition-steeped coffee houses serve up characteristic speciality mixes such as the Melange, Häferlkaffee and Einspänner, and of course the Wiener Schnitzel is more tender in its home town than anywhere else.
Alongside the numerous cafés and restaurants, the city centre is dominated by the imposing towers of the Stephansdom cathedral, a Viennese landmark consecrated in the 12th century, it is regarded as Austria’s most important Gothic edifice. Close by is the Hofburg, an expansive palace complex formerly used as the Hapsburg seat of power.
If you’ve had your fill of old buildings and are ready to let your hair down, sample Vienna’s electronic music scene in the city’s wide range of clubs. The so-called “Bermuda Triangle”, in what was the Jewish neighbourhood by the Ruprechtskirche makes a good starting point for your night out, or try the Spittelbergviertel area in the 7th and 8th districts for a more alternative vibe. The Naschmarkt is where Vienna’s young and trendy go to dance. Vienna's many facets, encompassing the old and the young, the past and the present, the opulent and the charmingly alternative are sure to appeal.
Travel Like A Local
Melissa from @mylittletravelgallery knows her way around: coffee houses, parks, shopping - Vienna!
