Motel One Hotels in Vienna
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How do guests rate the Motel One hotels in Vienna?
Very good
Overall rating from 30,254 ratings
Friendliness 9.2 of 10
Cleanliness 9.2 of 10
Reception 9 of 10
Lounge & Bar 9 of 10
Location 9.6 of 10
Room 8.8 of 10
Bathroom 8.8 of 10
Free WiFi 9.3 of 10
Value for money 8.7 of 10
Breakfast service 8.4 of 10
Desperately disappointing: starting with a very average check in experience where I was told I didn’t have a room (I did) to the room itself. I call it a room, it was more like a cell. Tiny, barely any light, no water in the room, no tea, coffee or any amenities and the tiniest thing in the corner which I think was meant to be a desk. Never been so pleased to check out.
Room was comfortable and had top quality products
The breakfast had very limited variety. I would recommend to add more protein to the breakfast. Also there was no water offered
The room is very small but bed and shower were perfect. However, the breakfast is terrible. Cold egg, fruit not fresh, no toaster, cheese and meats very basic. Staff are very friendly and helpful especially Mario at front desk.
We reserved two rooms in Vienna. The location and cleanliness was great. However the low score was for needless delays with our check in, system not working, confusion with two rooms, lack Of warmth and friendless, no offering if any intimation about or stay like room or hotel amenities, we had to literally pry it out. Then we witnessed other guests being checked in with enthusiasm and helpfulness and getting water bottle options and other helpful information about Vienna let alone the hotel. Wow! We were florted at the dismissiveness we received. Dud we do something wrong? Maybe reserving tow rooms was too much?? Also found belongings of previous guest in our room we returned it to front desk.
Very clean and efficient hotel. Fresh baked goods at breakfast every day, courteous staff, clean rooms.
Better than good rating had been given thanks to the modetn building, confortable bedrooms and good breakfast. However one cannot always get the spacious favorite rooms. Due to the lack of dinner, we always go to Vapiano. I suggest that a mechanism be introduced that hotel guests get a reasonable discout upon showing the room key. Is it worth consideration on your part?
Extremely conveniently located to the train station and a reasonable walk or short train ride to the city center. The staff were helpful and we were able to stow our baggage as we explored, as we got there too early for check in. The room was small but sufficient for our needs, and very clean.
We only had one night stay. Rooms are smaller but adequate! 14 floor view was amazing !
Great location and very clean hotel
Motel One ... Simple the Best
The hotel location is great. We are disappointed with the service. We reserved a room with a cancellable and changeable rate in March (6 months ago.) When we checked in, the receptionist assigned us a room in the "S" level. It is like in the basement of the hotel. I asked if we could get a room on a higher level. The receptionist said we had to pay more. When asked how much more, he did not tell us. The room was small also. We felt unwelcome and disappointed during our stay.
Easy to use and basic services.
It was overall really great. The location is great and the room is beautiful. The Bed is very very comfortable and everything is clean. Only downsides are the view from the room which are right in front of another hotel or apartment building so people can look into your room easily and the bathroom door can’t be locked or kept open properly. Overall very nice stay. Probably not worth the price tho, it was very very expensive
Very comfy bed, quiet room and a normal hairdryer. Great hotel bar as well, staff is great and negronis even better.
Excellent stay Friendly and care taking team
Generally excellent. Room was pretty cramped with very little room to move around but perfectly fine for just myself for one night, especially given the price point and location. In-room facilities were fine, bed very comfortable, noise insulation from street outside was very good (I had requested a room with city view), noise insulation from door to corridor not so good, so some disturbance from people talking in the corridor - in common with almost every hotel I have ever stayed at! Breakfast was great, loved the breakfast seating area.
Even though the hotel is situated right next to Vienna Central Station, my stay was brilliant. The service and staff are perfectly coordinated, just as they are in all the other cities.
Very good location, very comfortable rooms, good breakfast - but unfortunately no warm dishes (eg. scrambled eggs).
No complaints at all. Room was comfortable and offered all the necessary facilities. Very clean. Staff both efficient and friendly. The hotel's location is super convenient and offers extremely good value. This was our second visit and we wouldn't hesitate to stay in future.
The rooms were okay and spotlessly clean. I'd have expected some pictures in an otherwise completely dull room. Also, a bottle of water and hydrating cream are normally standard in your price range.
Very pleasant place. Location top, staff friendly and helpful.
Toll
a coffe port is missing in the room
Clean and comfortable. At arrival, no iron / board was available!. After 2 days I could get one and get to give you my ID as deposit/pledge. The switches for light in the room are confusing, as the wrong combination between the one next to the door and the one next to the bed gives the impression of no power. Unfortunately, you have sent me the wrong invoices. I explicitely asked at check in for TWO separate invoices. At the day of check out, the person at the reception could not work it out. Sent by mail the next day but wrong. I am still waiting for the right invoicing (separate invoices!).
Great hotel right on the ring and short walk to the centre and museum quarter. Room (balcony Room on second floor) was fabulous. Breakfast was nice way to start the day
I had a lovely stay. Very kind and friendly reception team (thanks Mario!), breakfast/bar team, cleaning team... Comfortable bed, extremely quiet room, very nice shower (though it would be nice to have more hanging options for bathroom towels (hooks?)). Very good breakfast. Fantastic location. All in all: happy! Thank you!
Europe style breakfast of Carbohydrates is not healthy but it is Europe. However, maybe consider that travelers from outside of Europe may appreciate some healthy choices.
No problems
Too bad smell in room, especially in bathroom, you have to find a solution, we asked this situation to receiption, but no solution, no again stay in your hotel.
Good location and clean rooms, but some important drawbacks. The hotel is modern, clean, and in an excellent location near the city center and the State Opera. However, my room faced a dark inner courtyard, so it felt dim throughout the day. There was also no mobile signal in the room, making it impossible to use my own internet connection, while the hotel Wi‑Fi was unsecured. Another disappointment was the lack of basic in-room amenities. There was no kettle, and food or drinks from the bar could not be taken to the room. As a result, whenever I wanted a snack or a hot drink, I had to stay in the bar instead of relaxing in my room. Overall, an okay stay, but not a hotel I would be eager to return to.
Location, breakfast and rooms-Amazing!!
Excellent as always. Very high standard of housekeeping and maintenance.
People at reception seemed uninterested but they did a great job nevertheless. forgot to give me my water though. Room was clean, everything worked as expected.
Clean, comfortable for a short stay & very conscientious to Westbahnhoff
As always, my stay was lovely. However, for this price, I would expect individual soaps/shampoos instead of having to share bigger bottles with other guests. I cannot imagine that there is a way to ensure that the bigger bottles haven‘t been tampered with.
I would especially like to thank the gentleman at the reception who was working at around 2 p.m. on September 7. He was extremely friendly, welcoming and helpful. We really appreciated his kindness and warm hospitality. He made us feel very welcome, and I am very grateful for his help. Thank you!
Hot water came and went a little. No news channels on TV in English. No hot breakfast No coffee and tea in rooms.
Clean, friendly staff, very good breakfast, good location if you are travelling especially, restaurants around the motel, shops etc.
very nice hotel, with perfect localization just next to train station. Rooms are tidy, staff is great and very helpfull. Breakfast is ok, but there could be more warm dishes.
I liked a lot the space, the furniture, and the overall feeling. Breakfast was very good. I wasn’t particularly comfortable with my personal belongings being moved around and randomly placed inside my toiletry bags. I understand that they may need to be moved in order to clean, but I don’t think it is appropriate for staff to handle my personal items and decide where to put them or place them inside my toiletry bags. Best
Is a perfect location for connecting with the train, city and a little bit of tour. The service was great. Everything super clean.
Everything was amazing, only issue was the door handle of my room to get it, very weird to open it and the room blinders, couldn’t close them all the way so I always had some lights in at night! For the rest one of the most beautiful hotel I’ve ever been! We’ll be back in one of your hotel around the world!
Comfortable stay - Decent facilities friendly staff - what’s not to like?
The fact there is some airconditioning still happening in the room even if you turn it off is uncomfortable. The breakfast room is too small for such a big hotel and noisy. The location is convenient. The staff is responsive to questions just enough, not going beyond to attend to the need of the customers. The fact that there is a huge menu of drinks, but to eat, only a few sandwiches, was disappointing.
during breakfast the hotel must prepare a coffee from the bar if a request from a client is done, not always from the buffet coffee machine
Reception unmanned upron arrival. Reserved room not available. Instead, the receptionist told me I have to use a family suite which turned out to be a standard double room with two foldable beds pushed in. I didn't mind using this room but the way the receptionist spoke to me was neither friendly nor was it my fault that this was one of the two remaining rooms available. I had made a booking 3 weeks prior to my arrival and I am not responsible when the booked room is not reserved. Also, breakfast room was way too small to host all guests arriving around 8:30 and cleaning the used plates and cutlery took quite long so tables were blocked.
Great location, ideal interior design, clean, all new , excellent bedding! It was wonderful experience!
Loved the location, our room had a balcony and we were able to eat alfresco, it was so hot in Vienna, lovely to get back to our room and sit outside with a cold drink
A very good experience at your hotel. I was going to give you 10 but i gave 9 just because the cleaning service of the room need to improve.
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What can you expect at the Motel One hotels in Vienna?
Stay in imperial style in Vienna – in more ways than one: Motel One has several locations across the Austrian capital, offering you unique design, modern rooms and a warm welcome. If you’re travelling by train or on business, the hotels at Westbahnhof and Hauptbahnhof are particularly convenient. With The Cloud One Vienna State Opera and the Hotel am Prater, on the other hand, you’ll be right at the heart of the city and just a short distance from where Vienna really comes to life.
Fuel up with a healthy breakfast, plan your day thanks to free Wi-Fi, and look forward to the discoveries Vienna has in store the moment you step outside the hotel door. It’s well worth coming back, as the city is multifaceted and cannot be fully experienced in a single stay. That is precisely what makes it so appealing: every district, every coffee house and every route reveals a different side of the city.
On the one hand, Vienna boasts architectural splendour: the buildings along the Ringstrasse, the Gothic St Stephen’s Cathedral, Art Nouveau, palaces, museums and a rich history. On the other hand, there’s coffee-house culture, music, art, the Danube, the Prater and a nightlife with a rhythm all of its own. Go with the flow and discover the Viennese charm in your own way.
Which Motel One hotel in Vienna is right for your trip?
It’s easy to plan your visit to Vienna if you first distinguish between the city centre, the railway station, the exhibition centre and the Danube. Motel One Vienna-Hauptbahnhof is particularly convenient if you’re arriving by train, have several trips planned across the city, or want to explore the Belvedere and the city centre with ease. Motel One Vienna-Westbahnhof is ideal if Mariahilfer Straße, the western parts of the city, Schönbrunn or the Stadthalle are on your itinerary. For the Prater, Messe Wien, Praterstern and routes towards the Danube, Motel One Vienna-Prater is a good choice.
If your idea of Vienna is more about the Ringstraße, the State Opera, the Hofburg, the Naschmarkt, coffee houses and the classic city centre, The Cloud One Vienna-State Opera is particularly central. Motel One Vienna-Donau City is a sensible choice if the UNO City, Austria Center Vienna, the Danube Island, Donaupark or appointments north of the Danube are important to you. That way, you’re not choosing based on the prettiest name, but on the route that defines your day.
Business travellers are best advised to choose based on the location of their appointment. Motel One Vienna-Hauptbahnhof is ideal for arrivals and multiple appointments; Motel One Vienna-Donau City for the Austria Centre, UN City and international office districts; Motel One Vienna-Prater for Messe Wien and events; and Motel One Vienna-Westbahnhof for locations in the western part of the city centre. For central meetings and evening activities, The Cloud One Vienna-State Opera is particularly convenient.
How do you explore Vienna from the Motel One hotels?
Even today, Vienna’s cityscape is still very much shaped by the legacy of the mighty Habsburg Monarchy. The magnificent Baroque palaces of Schönbrunn and Belvedere, the Hofburg as the centre of the vast empire, and the famous Ringstraße with its monumental buildings bear witness to the Habsburgs’ architectural legacy. If you’d like to immerse yourself in Vienna’s legendary imperial history, Schönbrunn Palace, with its vast parkland and the world’s oldest zoo, is definitely worth a visit. From our design hotel at Vienna’s Westbahnhof, you can reach the Baroque complex in just a few minutes. Stroll through this UNESCO World Heritage Site in the footsteps of Empress Sisi, wander through the enchanting maze and discover the magnificent ceremonial rooms. Vienna is regarded as one of the cities with the highest quality of life in the world and has plenty to offer for both body and soul. In the traditional coffee houses, you’ll be served Melange, Häferlkaffee and Einspänner, and the Wiener Schnitzel here is more tender than anywhere else. Vienna’s city centre is characterised not only by its many cafés and restaurants, but also, and most notably, by the imposing architecture of St Stephen’s Cathedral. This Viennese landmark was built in the 12th century and is now regarded as the country’s most significant Gothic building. Not far from the cathedral lies the Hofburg, a sprawling castle complex and the political centre of the former monarchy.
Had enough of historic buildings and looking for a laid-back party atmosphere? Then we recommend a detour into Vienna’s electronic music scene, which you’ll find in many of the city’s clubs. A perfect starting point for night owls is the ‘Bermuda Triangle’, the old Jewish quarter near St Ruprecht’s Church. For a more alternative vibe, head to the Spittelberg district in the 7th and 8th districts. At the Naschmarkt, too, you can dance side by side with Vienna’s young, hip crowd. Old and young, yesterday and today, opulent and charmingly alternative – let yourself be captivated by these contrasts in Vienna!
FAQ: Frequently asked questions about Motel One hotels in Vienna
Our new openings
Hotel Erfurt-City
To ensure a stress-free journey to and from the hotel, it is ideally situated close to the railway station and within walking distance of the old town with its narrow streets, cafés and sights.
The Cloud One Lisbon
Be enchanted by Lisbon’s cultural diversity and enjoy modern elegance at The Cloud One Lisbon, located at the heart of this stunning city.
Hotel Münster-Altstadt
Welcome to our Hotel Münster-Altstadt. Centrally located and within walking distance of the railway station. The historic town hall and the Prinzipalmarkt are also just a few steps away. Münster’s old town unfolds right on your doorstep.
The Cloud One Munich-Hauptbahnhof
Munich gets its first The Cloud One — in a prime location right by the Hauptbahnhof, just a stone's throw from the Old Town and Marienplatz.
Motel One Frankfurt-Riverside
Situated in the heart of Frankfurt’s historic old town, the Römerberg, the Imperial Cathedral, the Eiserne Steg and the Museumsufer are all within easy walking distance of the hotel.
The Cloud One Salzburg
Salzburg is at its best here: close to the city centre, surrounded by culture and nature – and you’re right in the heart of it all. Look forward to stylish rooms, attentive service and the perfect base for strolling through the city, attending a concert or going on a mountain hike.
Motel One Koblenz
Situated right in the heart of Koblenz, the hotel is located in one of the city’s liveliest areas. The Deutsches Eck, the picturesque old town and the banks of the Rhine and Moselle are just a few minutes’ walk away.
The Cloud One Dresden-Frauenkirche
We look forward to welcoming you right in the heart of Dresden’s Baroque Old Town, next to the Frauenkirche, opposite the Dresden Zwinger and the Semperoper.Hotel Erfurt-City
To ensure a stress-free journey to and from the hotel, it is ideally situated close to the railway station and within walking distance of the old town with its narrow streets, cafés and sights.The Cloud One Lisbon
Be enchanted by Lisbon’s cultural diversity and enjoy modern elegance at The Cloud One Lisbon, located at the heart of this stunning city.Hotel Münster-Altstadt
Welcome to our Hotel Münster-Altstadt. Centrally located and within walking distance of the railway station. The historic town hall and the Prinzipalmarkt are also just a few steps away. Münster’s old town unfolds right on your doorstep.The Cloud One Munich-Hauptbahnhof
Munich gets its first The Cloud One — in a prime location right by the Hauptbahnhof, just a stone's throw from the Old Town and Marienplatz.Motel One Frankfurt-Riverside
Situated in the heart of Frankfurt’s historic old town, the Römerberg, the Imperial Cathedral, the Eiserne Steg and the Museumsufer are all within easy walking distance of the hotel.The Cloud One Salzburg
Salzburg is at its best here: close to the city centre, surrounded by culture and nature – and you’re right in the heart of it all. Look forward to stylish rooms, attentive service and the perfect base for strolling through the city, attending a concert or going on a mountain hike.Motel One Koblenz
Situated right in the heart of Koblenz, the hotel is located in one of the city’s liveliest areas. The Deutsches Eck, the picturesque old town and the banks of the Rhine and Moselle are just a few minutes’ walk away.The Cloud One Dresden-Frauenkirche
We look forward to welcoming you right in the heart of Dresden’s Baroque Old Town, next to the Frauenkirche, opposite the Dresden Zwinger and the Semperoper.