Motel One Wien
5 Hoteller i Wien
Det siger vores gæster
rigtig god
Samlet bedømmelse fra 29.918 anmeldelser
Venlighed 9.2 af 10
Renlighed 9.2 af 10
Reception 9 af 10
Lounge & bar 9 af 10
Beliggenhed 9.6 af 10
Værelser 8.8 af 10
Badeværelse 8.7 af 10
Gratis wi-fi 9.3 af 10
Kvalitet i forhold til prisen 8.6 af 10
Morgenmad 8.4 af 10
Great staff, excellent room, chill vibe.
10 is perfect to me, but indicates you can't improve. I think The Cloud is a pretty special place, rooms are really comfortable, the staff are helpful, have a positive, really helpful attitude. My experience of the staff team were that they were outstanding. I'd have liked a chair in my room
Dust on the table, lamp.
A little bit slow process when check-in. Room was excellent.
We loved our stay last week!! Especially the Air Conditioning (we were there during a heat wave). The front desk staff was very helpful in every way, including booking a reliable cab for our very early morning departure to the airport.
We found the allocated room, (Room 018), floor size, wardrobe/storage facilities, decoration and basement location inadequate and disappointing for 2 persons sharing. We made our feelings clear at the front desk shortly after arrival, but they were unhelpful and uninterested. Given the allocated rate and time of reservation, (February 2026), added further to this disappointment. We have used the MotelOne group of hotels many times previously in other European cities and have stayed at this same hotel previously under the MotelOne group and were aware of the standards expected. We are aware of the recently completed refurbishments to the entrance and communal guest areas of your hotel which unfortunately do not seem to have not been extended to Room 018. I feel given our experience, we cannot consider using the CloudOne group in future. Hopefully our scoring feedback reflects our disappointment.
The room and bed were very small. Also, although I had requested a room with a view, I was given one with a poor view. It did not offer good value for money. The staff were very friendly and attentive.
* Pros: - Very convenient location, directly across from the HBF train station. - Courteous staff. * Cons: - Air conditioning inadequate for rooms during hot weather. Room initially checked-into was 29° C. After 2 hours, room did not cool down at all. Changed rooms and second room was cooler but the air conditioning was unable to cool below 23° C. - Essentially no in-room television entertainment in English.
Very nice furniture in the hall and rooms. I liked the lounge bar on the roof. I am very pleased with the cleanliness and regular exchange( on daily basis) of towels. I will come back. For improvement: implementing swimming pool and fitness room.
very fast check-in, very clean and quiet room and good breakfast for the money
Essential , confortable and good position
It was overall great experience, however, I wanted to book it as per my profile directly. As I travelled with a kid under twelve, I filled to form on websites, however, I did not received any reply. I booked the room last minute through Booking.
Top Hotel
I see a few issues. Cooling in the room does not meet any acceptable standards. Not having an electrician to check on Sundays does not meet standards. Not keeping a toaster in the breakfast area does not meet standards. We like our bread toasted.
Top Personal
Clean hotel, friendly service.
I have stayed several times at your property, as well as other Motel One locations in different countries, and Westbahnhof remains my favorite. I would especially like to thank Daniel for his hospitality and kindness.
Ideal location for Central Vienna.
Excellent location, quiet and comfortable room with excellent beds and good AC during the heatwave. Front desk was professional and prompt and the price was excellent. 10/10 for us!
Ok but would have liked tea and coffee in room. As I have stayed many times this should be on my record so that I am welcomed back. No loyalty/upgrade system. Wasn't offered water on arrival.
No gym No very good breakfast
Really great place for exploring the city. I visited during the heatwave and the hotel’s solid air conditioning made a huge difference. As an unexpected bonus, the direct bus to the airport (25 minutes!) stops directly across the street from the hotel.
Really good, room/hotel is quiet and very clean. Only regret is about : • booking a room > first to arrive = first to get a room ; it is not normal if I booked a room to be sent into another "motel one" hotel in the town • missed bacon/scambled eggs for breakfast and full bawl of yogurt (not small individual ones)
The location is excellent. The room was clean and personel were friendly.
Difficult to find and use the staircase. There are people that not like to use the elevator.
The only disappointment was the room. Considering the price we paid, we did not expect to be assigned a ground-floor room overlooking the air conditioning units. The room felt quite damp and there was a noticeable musty smell. Compared to another Motel One we stayed at in Manchester, the breakfast selection was less varied, although the quality was still good
New refreshed rooms Clean friendly staff Easy check in/check out very good! Location - the best!
My room was okay, but there weren't many amenities. No coffee or tea in the room, and not even a glass to drink tap water. Also no fridge, and I had to express breast milk for my baby and had nowhere to store it.
Breakfast at MotelOne is still not my style
I would have given a 7 on 10, but they switch off their AC every five minutes, so my sleep was not so great, but otherwise it is excellent. Normally finish it up before only.
The walls between the rooms are thin and you can hear all the noises between the rooms without the guests being too noisy.
Early check in was perfect.
Clean, professional, all good
Hotel is clean and well located next to ACV and Danube. Staff is very helpful
Very comfortable stay.
Positives: The hotel is overall very nice, modern, and secure, with each floor separated by a card‑access system. The room was clean, comfortable, and had a great view. I also appreciated the hotel’s focus on BIO and sustainability standards — definitely a good direction. Cons: The room did not have a fridge, which I missed. There was no receptionist available during the night. The check‑in process took around 10 minutes because only one receptionist was working. The morning staff did not speak English well, which made communication difficult. Breakfast felt a bit limited for me, and I missed having hot beverages — something that is usually included in hotels of this category and price range.
Location, location, location. Good vibes throughout
I stayed there for 4 days with my cousin. we really enjoyed this experience and we even met Mario, an italian receptionist. He was so nice and we talked a lot, he even helped us to find the perfect restaurants. The hotel was magnificent, quiet and its architecture was wonderful. I really recommend this place, they really think about everything
This review focuses on the extreme rudeness and unprofessionalism of two Motel One Vienna Staatsoper employees, one a front desk clerk and one a manager as well as praise and complaints about the hotel. Hotel Manager: Jakob Front desk clerk: Valertin My second night was on a second reservation since I added five nights to my first. I was assured on check-in that I could keep the same room and would not be forced to switch for day two through six. On initial check-in, the clerk wrote a note saying this person can stay in the same room for his colleagues. The next day, when trying to check in for the next five nights, the front desk clerk Valertin said I had to change rooms. When I said I was assured that I would not have to disrupt my trip and can keep the same room, he insisted that I had to move to a new room. I asked for the manager. Jakob (The manager) had already been rude to me the day before as had Valertin. Jakob insisted I had to move and disregarded all of the assurances I was given the day before. He was also incredibly rude. When I tried to talk to a colleague (happens to be my daughter, who’s an MD) in asking for a late check-in so we could go out for lunch, he interrupted me and told me to stop talking to the colleague (My daughter). You don’t tell someone they can’t talk to their daughter. Jakob is a piece of work and is extremely rude and abrasive. I paid for two rooms, each roughly €150-200 a night and that’s the way I was treated. This hotel has some incredibly tiny rooms, I’ve stayed at Motel ones for well over 300 nights in the last 10 years and I’ve never seen rooms that are as small as in this hotel, some so small that they can’t even fit a chair in the room, And I’m talking several rooms like that minimal. One room had a metal wall directly out the window with zero visibility. It felt like a tomb. The manager told me that’s protected historically which makes no sense. Extremely rude people mentioned above affected my enjoyment of my trip, the other front desk, clerks that I dealt with seemed friendly and professional. Air-conditioning seemed adequate.
The hotel was very clean and the air con worked well during the heatwave. One day there was water available at reception, but the next day there was not. I would have liked the option to grab a coffee before heading out but this wasn’t an option or maybe wasn’t communicated. The single rooms were small but comfortable - only three hangers and no other storage so may be an issue for guests staying longer than 3-4 nights.
Dejligt roligt værelse. Pænt og rent. Rar lounge og bar. Morgenmaden var udmærket. Jeg savnede bare bacon 😊
Mangler en stol på værelse... Svært at sidde og arbejde uden stol. Vand på badeværelse var brændende varmt - måtte løbe 2-3 min før temperaturan var nede
I januar 2026 bookede jeg et ophold på Motel One Wien-Staatsoper, men jeg fik, uden at være informeret herom et ophold på The Cloud One Wien-Staatsoper. Jeg forstår ikke, at jeg ikke har modtaget information om dette, før jeg mødte op på hotellet for at checke ind, da det må have været velkendt. Og tilsyneladende har jeg betalt ca. 50 % mere for morgenmaden, uden at jeg har været orienteret eller varslet om det, da jeg bookede mit ophold. Det finder jeg kritisabelt. Da vi checkede ind på samme værelse, hvor vi tidligere har boet under Motel One konceptet, opdagede vi, at mulighederne for opbevaring af bagage, hylder til tøj mv. nu var stærkt beskåret fra det sparsomme til det ekstremt minimalistiske. Det oplevede vi ikke som en forbedring i forhold til tidligere, men tværtimod. Da vi samme aften gik i baren for at nyde et glas vin, opdagede vi, at mængden af vin var halveret fra O,2 liter til 0,1 liter, samtidig med at prisen var øget i forhold til tidligere, svarende til mere end en fordobling af prisen for den samme mængde vin i forhold til tidligere. Det er helt uacceptabelt med en sådan prisøgning og er vanskeligt at opleve som andet end en decideret "turist-fælde". Da vi næste morgen gik ned for at spise morgenmad, var det meget vanskeligt at finde plads i morgenmadsområdet, da antallet af siddepladser tilsyneladende var mindre end tidligere og cirkulationen af gæster væsentlig mindre end tidligere. Da vi endelig fandt en plads, var morgenmaden ret vanskeligt tilgængelig. Vores oplelse var præget af meget lange køer til mange ting, og i mange tilfælde tomme skåle, når man endeligt nåede frem. Det var vores klare indtryk, at årsagerne til dette var, at man tilsyneladende havde prioriteret enkelhed i designet og tom plads på bekostning af funktionalitet og cirkulation, der var blevet væsentlig ringere end tidligere. For os har det betydet mere end dobbelt ventetid under morgenmaden i forhold til tidligere pga de lange køer, ventetid på grund af tomme skåle og dermed mindre tilgængelighed en tidligere. Det finder jeg helt uacceptabelt. Den håndlavede espresso-kaffe kunne jeg heller ikke længere få uden ekstra-betaling, da automat-maskinerne nu også kunne håndtere espresso. Men det viste sig, at maskinerne var udstyret med en noget billigere kaffebønne end den bønne, der blev brugt til barrista-kaffen i baren, som nu krævede ekstra-betaling oveni morgenmadsprisen. Det er svært at opleve det som en forbedring.
fremragende i forhold til prisen
Godt værelse, lækkert badeværelse med økologiske produkter, fed lounge og meget serviceminded at man kunne efterlade baggage før og efter udtjekning. Alt det til en rimelig pris!
Alt tilfredsstillende fra morgenmad til rengøring. Vi har besøgt jer før og vil gøre det igen.
Super erstklassig
Tolles Ambiente mit Praterflair
Super pænt sted, rigtig god beliggenhed, Hjælpsomme medarbejdere, kommer ikke til Wien igen, men helt sikkert et Motel One, i en anden storby
Beliggenheden er perfekt og værelset er som forventet. Der er rent og pænt og personale og venligt og hjælpsomt.
Switch on. beOne.


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Wien
Overnat som en kejser i Wien – vi byder indenfor på fem forskellige hoteller
Hos Motel One holder vi meget af Wien, og derfor finder du hele fem forskellige Motel One hoteller i byen. Alle med individuelt design, moderne værelser og imødekommende personale. Ankommer du med tog, eller er du på forretningsrejse? Så er vores designhoteller ved hhv. West- og Hauptbahhof et oplagt valg. Vil du hellere bo midt i byen, får du det som blommen i et æg på de to centrale hoteller The Cloud One Wien Staatsoper og Motel One am Prater. Glæd dig til at mærke byens særlige stemning helt tæt på. Start dagen med en sund morgenmad, hvorefter du i ro og mag planlægger dagens program ved hjælp af vores gratis wi-fi. Så snart du træder ud ad hoteldøren, starter din opdagelsesrejse gennem Wien. En ting er sikkert: Du får højst sandsynligt brug for at komme igen, for den østrigske hovedstad er fuld af attraktioner. På den ene side er der den pragtfulde arkitektur: De barokke bygninger ved Ringstraße, den gotiske domkirke St. Stephan og de mange bygninger i jugendstil, der hvert år tiltrækker mere end fem millioner turister. På den anden side er der byens store fokus på kunst. Herefter kommer musik, historie... og et natteliv, der på ingen måde står tilbage for Europas andre hovedstæder. Uanset hvad du interesserer dig for, kan du kort sagt ikke undgå at få en forrygende ferie i Wien!
Billige designhoteller i Wien – dit Motel One
Den arkitektoniske arv efter det mægtige Habsburgermonarki er fortsat tydelig i Wiens bybillede den dag i dag. Habsburgernes overlegne byggekunst kommer tydeligt til udtryk i de pragtfulde barokslotte Schönbrunn og Belvedere samt byslottet Hofburg, der i mere end 650 år dannede rammen om kejserslægtens liv.
Ønsker du at dykke nærmere ned i Wiens sagnomspundne kejserhistorie, er Schönbrunn Slot med det store parklandskab og verdens ældste zoologiske have et godt sted at starte. Fra vores designhotel ved Wien Westbahnhof er du fremme ved det imponerende barokslot på få minutter. Schönbrunn Slot er erklæret UNESCO verdenskulturarv, og her kan du gå i fodsporene på Kejserinde Sisi, udforske det eventyrlige parkanlæg og lade dig imponere af de pragtfulde gemakker.
Wien har ofte snuppet den globale førsteplads som byen med den højeste livskvalitet, og byen har da også virkelig meget at byde på, både for lokale og for turister. I de traditionelle kaffehuse langes friskbryggede kaffespecialiteter såsom melange, häferlkaffee og einspänner over disken, og er du til Wienerschnitzel, må du afgjort smage den her – intet andet sted er den så mør og saftig.
Wiens indre by er dog ikke kun fuld af caféer og restauranter, men præges også af domkirken St. Stephans imposante arkitektur. Domkirken St. Stephan er byens vartegn. Den stammer tilbage fra det 12. århundrede og står som landets vigtigste gotiske bygningsværk. Ikke langt fra domkirken ligger byslottet Hofburg, der tidligere fungerede som monarkiets politiske centrum.
Har du fået nok af historiske bygningsværker? Måske trænger du i stedet til en rigtig god bytur? Så anbefaler vi, at du udforsker Wiens elektroniske musikscene. Denne kan du opleve på mange af byens natklubber. Det perfekte udgangspunkt for en festlig aften i byen udgøres af den såkaldte Bermudatrekant, der afgrænses af Schwedenplatz, Morzinplatz og Rotenturmstraße. Er du på udkig efter mere alternative klubber, vil du føle dig hjemme i kvarteret Spittelberg i det 7. og 8. distrikt. Har du lyst til at gnubbe skuldre med Wiens unge og hippe klasse? Så er Naschmarkt et oplagt sted. Wien er kort sagt kontrasternes by – her mødes nyt og gammelt, fortid og nytid, opulent og alternativt, hvilket gør det nemt at blive vild med Wien!

Travel Like A Local
Melissa von @mylittletravelgallery kennt sich aus: mit Kaffeehäusern, Parks, Shoppen – Wien!
