Motel One Newcastle
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Samlet bedømmelse fra 3.217 anmeldelser
Venlighed 9.4 af 10
Renlighed 9.1 af 10
Reception 9.4 af 10
Lounge & bar 9.1 af 10
Beliggenhed 9.5 af 10
Værelser 8.3 af 10
Badeværelse 8.6 af 10
Gratis wi-fi 9.1 af 10
Kvalitet i forhold til prisen 8.8 af 10
Morgenmad 8.1 af 10
Staff are very friendly . Great check out time noon and good location . Plus a complimentary bottle of water which was very helpful :)
I expected the breakfast to include hot food also, like scrambled eggs, bacon, sausages, etc. It would have also been good to have a small fridge, which I think is a necessity for a longer stay of over 2 nights.
Room was lovely and clean. Staff very friendly and helpfull. Shower was perfect which is very rare in hotels. We stayed over as we were on a night out and although we went back to the room at 3am we were quiet and respectful as it seemed all other guests were too which made the stay more comfortable and at ease. We will stay again.
Friednly staff and nice hotel. Room are starting to show their age but great for the price.
Lovely and helpful staff all with buckets of personality and a can do attitude. Gorgeous communal sitting areas. Bedrooms lack character, space and amenities . Pet friendly at a £15 nightly charge which is great . No in room refrigeration or ironing facilities. Television hard to use . The in room coffee/tea facilities used plastic cups instead of ceramic mugs which was a …new experience. Told in the evenings that the door was by key card access but on Saturday when the town was quite rowdy we were shaken down for our details by a security guard. Although for obvious safety reasons this felt more unsafe and oddly intimidating. The location is in a Gorgeous little side street and close to everything … even the festivities happening on bigg market street . You wouldn’t have to leave the area if you had no plans , coffee shops, bars, comedy clubs and clothing stores all in close proximity. Didn’t personally get the breakfast… found it odd that you had to walk through the buffet of food in the open to exit the building from the lifts .Had a great time but with those amenities provided in room would be better <3
Quick and easy check-in Room to warm and cooling system not working
We had a great time, and will certainly be coming back.
I had an awesome experience with Motel One. Warm and comfortable, clean throughout and friendly staff.
Room. Clean, reception staff were wonderfully friendly and helpful
We chose this hotel for its great location, and overall the bar area was pleasant and a nice place to relax. Unfortunately, our experience was significantly affected by how an issue with our room was handled. During our stay, the bathroom door came off its hinges while my daughter was opening it. Thankfully, she wasn’t injured, but it could easily have been much worse. We reported this to reception and were told maintenance would be informed. Later that day, when we returned to the hotel, our key cards no longer worked. Reception reissued them, but no mention was made of the earlier issue. When we got back to our room, the bathroom door had been completely removed with no explanation. As we were heading out again, we asked reception for an update and were then told—quite abruptly—that we had to move rooms immediately. This was frustrating, as it hadn’t been communicated earlier when we were already at reception. The situation was made worse by the rude and defensive attitude we encountered. Despite having taxis waiting and friends with us, we were told we had to move all our belongings straight away for “health and safety” reasons. No assistance was offered, and no apology was given—it felt as though we were being blamed for the situation. This was particularly disappointing as, up until that point, our stay had been very enjoyable. We were visiting Newcastle for a meaningful and emotional weekend in memory of my husband, who passed away six months ago and was from the area. While we didn’t let this incident ruin our time, it did leave us feeling let down by the level of service.
Lovely hotel, fabulous staff, great location.
Good central location. We paid £71 for double room on a Friday night without breakfast. Front desk and bar all great, nice looking place too. Bedrooms small and simple, everything you need. Our go to in Newcastle.
Fine, room 310. Sadly it overlooked a boxing club across the road with lots of fire hazard material , big bags of cotton materials, which made me somewhat uncomfortable. Quiet enough and glad we were able to open the windows. Split level was not expected and we only had one bin which meant we had to carry the used tea bags across the apartment.
Great hotel. Great staff. Great location
Really nice stay felt very welcome all staff I met were really nice and helpful
spotless hotel with very friendly staff in a perfect location - great value also
Very friendly staff
Lovely hotel and comfy beds Room too hot and a bit of noise from outside. Great social spaces and lovely outside patio
Excellent location, great staff and decent rooms.
Helpful staff. Friendly welcome. Lovely room. Nice facilities. Can't fault it. Did not feel budget!
good location and nice hotel, only bit was a slight nosier aircon at 2/3am in the morning which happened randomly and a few more tv channel choices would have been good, and breakfast wasnt to my normal liken but that is a personal choice but others seem to enjoy otherwise all good
Professional,friendly staff, clean room, no complaints
Staff were lovely, super helpful and an early check in was arranged for us! The room’s decor was dated and old which was disappointing as I feel it did not look like this on the pictures when booking. Our room had staines up the curtains and bed side lamp shades which looked like old dried food which had not been cleaned before our arrival. Beds were comfy enough and bathroom was modern and clean. Overall could be improved however it’s okay to get your head down for a night if had to.
So reliably good. Always welcoming and the rooms are clean and comfortable. Location is perfect. Wish they served evening meals, but there's so much choice literally on the doorstep.
Loveliest staff but the room was so warm I couldn't sleep at all even when the aircon was full blast. The shower head could probably do with descaling as the water was struggling to come out of it.
Everything was great. My only regret is that the room was very dry during the night despite the opened window, I guess because of the building system. I was on the sixth floor. Unfortunately I don’t know if you can do much about that!
Great value for money rooms and excellent staff
Clean, polite, professional, not very friendly. Difficult to work at desk with dodgy choice of “seat” The website always defaults to German which makes booking, checking in more difficult
Thanks for letting us check in early. Unfortunately we did not enjoy our stay. We had a rubbish nights sleep… awake nearly every hour… hot and cold… we did alter the air con a few times but it continued to make a noise all night. The toilet also seemed to be on a slant when sitting on it. We felt the bed was so uncomfortable too. We left pretty early this morning and were too tired to mention to reception staff on leaving.
Room clean and tidy. Staff friendly. View was awful and woken up by bins being filled and emptied!
Mellow and friendly ambience downstairs and a comfortable, quiet room.
The hotel's location worked well for this trip and everything was clean and as expected. Thank you particularly to Rachael for her help!
Convenient location meeting her needsat a fair price
Bathroom smelly. Plastic beaker appalling. Pillows uncomfortable. Buffet breakfast a mystery hunt to find anything. Lounge area and staff lovely.
The hotel was lovely, as were the staff, the room was also ok with it being clean and perfect for what I needed. However, the constant noise from whatever commercial building was opposite kept waking me up through the night and early in the morning. I have never returned from a break so tired, and now feel I wasted my money, such a shame as I had high expectations (room 139, 16th to 19th April)
The room was a little small but otherwise clean and comfortable. The toilet flush kept sticking so the water would continuously run, this needs to be repaired.
I used to stay at Motel One every week when I worked there (twice) on long term client contracts. This time was for a social visit and it’s still perfect for a city centre hotel. Great value for money. The rooms and ground floor reception, bar and breakfast areas continue to be well-maintained. Whilst the staff I had got to know well a few years ago have long since moved on, the current hotel staff remain just as welcoming and professional as always! Great to see such consistency in a hotel!
Great hotel with a central position. Great staff and room. Will stay again when next in Newcastle. Have used Motel One many times in Germany. Always first class.
Excellent location for bars/restaurants. Very nice hotel. Staff very friendly. Room clean but quite small, not much storage room for clothing. A wardrobe would have been ideal. Paid £374 for 3 nights which i think is a little overpriced. Breakfast was ok, but a cooked option would have been nice.
Well situated. Friendly and helpful staff. Spotless. Room comfortable, we stayed on 5th floor. Breakfast as plenty of choice. Easy to check in. Would highly recommend. 😊
Great location. Nice bar area to meet prior or after.
The hotel was lovely. Classy, great entrance and I liked my experience. Easy to get to rooms from lift too. However, room was not cleaned properly. Toilet seat was dirty, as was the shower and bathroom area. The cleaning would be the area of improvement, especially in the bathroom
Overall a positive and enjoyable stay. We encountered a few issues on arrival but the staff were very friendly and helpful. The TV in our room would constantly lose signal which was frustrating. The staff helped us twice to make it work, but the TVs could do with an upgrade to avoid this happening. The room we had was quite small and would stay at an uncomfortably hot temperature, even with the ac turned down the lowest. The staff helped us with this by providing a fan which was appreciated. There were no water glasses provided in the room so we had to ask at the bar for some. Overall it was an enjoyable stay and the staff were always happy to help with any issues, but it would have been a nice gesture to have a drinks discount or some gesture to apologise for the minor inconveniences.
Lovely hotel in quiet location at heart of city centre. Friendly/efficient staff on Reception. Amazing staff in bar. Our go to hotel when staying in Newcastle
Very hot in the room didn’t sleep and was told the heating system only allows temperature according to the outside temperature, it was 8 degrees outside
Excellent location and great value for money. Staff were very friendly. I’m not sure about the “don’t clean the room” option card for the door as towels don’t need to be changed if remaining hung up and bed doesn’t get changed often.
The lobby of the hotel is nicely designed & very spacious. Although I did not arrange breakfast, from what I could see it looked extensive & good quality. Check in was swift and efficient. Unfortunately this is where the good points end for me. I had high hopes for the room after seeing the lobby. On entering my room it resembled that of something from prisoner cell block H. Small, bland, with virtually no furniture to speak of. Carpets were dark, lighting poor & the view from the window resembled something from post war Russia, charming it was not! The bathroom by contrast looked reasonable and modern, but nothing special. In my opinion this hotel did not offer value for money due to this fact. For only £12 more Newcastle offers very significantly better accommodation in close proximity. I'm pretty well travelled & stayed in hundreds of hotels over the years, so know the difference between good & bad I think. I shall not be returning to this particular hotel. The rooms really need to be upgraded to match the ambiance of the lobby. This then, could be considered good value in my books.
Great hotel, excellent value. Nicely refurbished, excellent bar area, super friendly staff. Delicious continental breakfast. Only complaint is lack of air con as room was very hot - and it’s only April and not particularly warm weather. Would not stay in summer here for that reason but otherwise a great hotel. Best hotel wifi I’ve ever had!
Spotlessly clean friendly staff excellent location but …..no water pressure on the shower so consequently ineffective and basically unusable
This is our first time staying with you guys and what an absolute fantastic choice it was!!! The motel was perfect in every single way - location was 10/10 with everything walking distance, very clean rooms with everything you need including a really good hairdryer, friendly helpful staff & a good night rest!!! Definately will book with you again & Definately recommend this motel ⭐️⭐️⭐️⭐️⭐️🤗
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Samlet oversigt
- Te & kaffeMulighed for tilberedning på værelset
- Gratis wi-fiOveralt på hotellet
- Ankomst og afrejseCheck-in kl. 15/Check-ud kl. 12
- Quick Check-inFor beOne-medlemmer: Tjek ind på forhånd, og spar tid
- Sund morgenmadsbuffetMed mange øko-produkter og Fairtrade kaffe
- Gratis overnatning på forældrenes værelseFor ét barn på op til 12 år
- Drikkevarer & snacksSe vores store udvalg i One Lounge
- Allergivenlige puder & dynerBlødt kvalitetssengetøj for himmelsk søvnkomfort
- Kæledyr er velkomneKontakt venligst hotellet direkte
Vores værelser


The One
- Værelsesstørrelse 16 m²
- Queensize eller kingsize boxseng med springmadras (160-180 cm)
- Granit-badeværelse med regnvejrsbruser
- 40'' fladskærms-TV
- Kostenloses WLAN
- Delvist med udsigt over den gamle bydel


The One med udsigt
- Værelsesstørrelse 16 m²
- Queensize eller kingsize boxseng med springmadras (160-180 cm)
- Med udsigt
- Granit-badeværelse med regnvejrsbruser
- 40'' fladskærms-TV
- Kostenloses WLAN

The One For One
- Værelsesstørrelse 14 m²
- Fransk boxseng med springmadras (140 cm)
- I historisk bygning
- Granit-badeværelse med regnvejrsbruser
- 40'' fladskærms-TV
- Kostenloses WLAN
- Delvist med udsigt over den gamle bydel


Special One
- Queensize boxseng med springmadras (160 cm)
- I historisk bygning
- Siddemulighed
- Granit-badeværelse med regnvejrsbruser
- 40'' fladskærms-TV
- Kostenloses WLAN
- Kleiderschrank
- Værelsesstørrelse 18 m²
- Delvist med udsigt over den gamle bydel


The One accessible
- Værelsesstørrelse 16 m²
- Queensize eller kingsize boxseng med springmadras (160-180 cm)
- Granit-badeværelse med regnvejrsbruser
- 40'' fladskærms-TV
- Kostenloses WLAN
- Delvist med udsigt over den gamle bydel
Placering og omgivelser
Hotel Newcastle
Vores Motel One Newcastle i hjertet af byen udstråler ægte og uspoleret charme: Murstensfacadens rå og industrielle stil leder tankerne hen på arbejderbyens lange historie som centrum for kulindustrien. Hotellets indretningsdesign er inspireret af de mange broer over floden Tyne, mens den stilrigtige bar udstråler et råt industrilook. Herudover hylder designet Robert Stephenson for sin opfindelse The Rocket, verdens første effektive og mest berømte damplokomotiv. Møbler i ægte læder fra designhuset Baxter og lækre kvalitetstæpper fra Jan Kath komplementerer det trendy industrilook. Raffinerede detaljer såsom stole med iøjnefaldende stålstel fra Arketipo eller en spejlvitrine med whiskykarafler udgør de designmæssige prikker over i'et.
Det stribede tapet i receptionen virker ikke kun distinctly British, men leder også tankerne hen på Newcastle Uniteds fodboldtrøje, hvilket selvsagt ikke er nogen tilfældighed. Placeringen midt i byens historiske centrum passer perfekt til den moderne industri-stil på vores prisvenlige designhotel. Seværdigheder såsom Theatre Royal, Grey’s Monument og Newscastle City Hall ligger kun et stenkast væk fra hotellet. Et andet praktisk plus er beliggenheden tæt på banegården, ligesom der er gode forbindelser til lufthavnen.
Book et værelse på vores designhotel, og glæd dig til at opleve spændende designkontraster bestående af gamle industri-referencer og moderne strømninger.


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