Motel One Bruxelles
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Very poor service as I was not allowed to check in until exactly 15:00. Clearly there should have been rooms available earlier as check-out is at 11:00. Instead I had to sit and work in the noisy looby fir 4 hours. No efforts to try and assist me despite asking multiple times. Really poor service.
No kettle to make a tea or coffee The Bath towels too small completely different from London Motel One No marmalade at breakfast Dirty mugs and glasses not removed from room
We were ‘greeted’ by a cold person at the front desk. Not welcoming. We asked for water at the bar becauythe front desk told us to go there they were filling up the water dispenser. The guy gave us bad tasting tap water rather than the water that was cold in the dispenser, The chambermaid left our fresh towels on the bathroom floor. I’m so disappointed and disgusted with Motel One. We have always stayed with you and unfortunately we have Friday at the motel one in Brussels booked again. We are not looking forward to it at all. What can you do?
The staff on reception and in the bar were really friendly, polite and efficient. Nothing was too much trouble. Good location for central Brussels (about a 10 minute walk). Breakfast buffet was extensive, with vegan choices clearly labelled and available.
Alles top, late checkout option wäre super
All great! I always recommend Motel One to people traveling to Brussels
Nice hotel and location. Menu at the bar could be larger.
Fabulous centrally located hotel. Friendly helpful staff, large and lovely lobby and bar, small perfectly appointed comfortable rooms. It’s all you need.
Was a perfect location for my needs. I was pleasently suprised with the courtyard area very lovely. Staff were very friendly and helpful. Beds and room very clean and comfortable. I loved that there was air conditioning!!!
Great experience, great location, hotel has a great style and ambience! Would have enjoyed a small fridge/water in the room. Will come back to Motel Ones' whenever possible. Amazing value
I knew what to expect, rooms are a little small and basic but beds are really comfy, the position is excellent, the staff was great. As to the breakfast there were no scrambled eggs, but the capuccino was nice. Over all a nice experience
Cozy, clean, good position
My stay was ok. Nice in whole and inner deco is also fine. There was a problem that safe was not closing physically (mechanism was still working but the door could not be shut). Room was ok: I was missing a small fridge though.
good hotel overall in a good location and quite quiet neighbourhood. The rooms are quite small, which is ok. It would be nice to have a small fridge though in the room to keep the drinks cold. The breakfast area is busy, but it works well.
Not my first time in Motel One Brussels. And not my last time either. It’s always a pleasure to come back. Friendly and professional welcome, lovely bar/lounge in the lobby, clean rooms, excellent breakfast… Compliments to the staff at the reception desk for saving my glasses which I forgot in a hurry! My only ‘but’ is the ‘One Lounge Menu’ from the bar. Please, take a look at the Disaronno description… I know, everyone thinks Disaronno is an amaretto… But it’s not… It’s made of almonds AND peach pits. And an real amaretto can only be made of almonds… Apparently there is a law somewhere that stipulates that. Disaronno knows that, you won’t find the word ‘amaretto’ on the label… Better change the description a little bit to avoid wise guys like me… 😉 Looking forward to my next stay!
The Hotel is in the heart of the city centre, well and carefully designed and furnished and runned by excellent staff
It was clean enough, and I know it's summer but there were insects in my room (mosquitoes to be precise), so maybe do something about that. A bit noisy every time my neighbor opens and closes his/her door. And I wish there was a fridge and complimentary water.
Great hotel but very compact rooms with a small bathroom - although well equipped. Not an awful lot of space for 2 people in the room - literally only 12 inches between the bed and the wall! Small hanging space for clothes. No kettle in room - there is hot water available in the mornings in the breakfast area or during the day/evening in the reception area - however, be aware this is just hot water, no tea bags or coffee provided! On the plus side, there were a lot of staff - all of whom were friendly and helpful. The bar/bar area was a good meeting place - always busy and buzzy - and the drinks prices were reasonable.Good place for a nightcap. Didn't opt for breakfast, however there are lots of cafes in the local area, plus a Carrefour across the road. Good area to stay in - about a 10 minute walk to Grand Place, Central train station etc. Across the road from Parc du Brussels and close to the museums.
The opportunity to switch off the air conditioning and open the window is priceless.
very comfy and cool!
Very comfortable hotel, nice rooms, excellent location.
Arguments for not giving 10 points: 1) The pre-checkin is useless as you have to queue at the reception anyway to get the key card. So you should have at least a fast line at the reception to honnour guests who invested their personal time to do the pre-checkin! Otherwise you feel kind of ridiculised. 2) The Motel One app is useless as well as it doesn't help you to get the key for your room faster. 3) As a hotel in Brussels I expect their employees speaking at least one of the national languages of the country. However, the person checking the room numbers at breakfast was even not able to understand room numbers in one of the languages of Belgium. I write this not because of a personal lack of English language knowledge, however it is a question of politeness and respect to unterstand some important words of the language(s) of the country you work! 4) In the breakfast room, there are not enough "normally high" tables and seats, which means there are too many sofa chairs, bar seats and tables, etc, but this is not comfortable at all for eating breakfast. It can be nice for an evening drink though. For all these reasons, I rate the hotel being too expensive.
Lovely hotel - clean and comfortable, good breakfast, welcoming staff. Area for improvement: tea/coffee in room or free tea/coffee station downstairs for guests' use.
welcoming atmosphere, friendly staff, cleanliness everywhere
Easy booking, easy check-in, no-frills clean quiet room (a bit small for my liking), good and varied breakfast (but the breakfast space feels a bit like a busy cantine). One thing that needs improvement is the wifi - people with endpoint security on their computers will not be able to log in the hotel wifi which is a bummer if you're in Brussels for work.
The staying was very good. I will appeciate to have in the room the boiler and the coffee maker.
No water boiler for coffee or tea at room. Room space is too small.
Does what it said on the tin.
Excellent property, it is very close to the square. Many eating places are right opposite the property. Clean bathroom, nice reception and clock room facilities is also available. Also just very close to train and metro station.
Nice staff and enjoyable time
Hotel was clean staff were friendly and in a convenient location for our stay.
The price was more than unreasonable.
Everything was very good. I would propose maybe refrigerators installed in some rooms.
Great hotel with an excellent location
NIce facilities..... staff friendly
WIFI is unstable, for me but also my colleagues. Not acceptable for a business hotel. Elevator is also a plague. You need to review your standards based on the relatively high price charged.
Very nice establishment, location and staff
Great location, easy to get everywhere in the city. Clean and modern designed rooms. Friendly and helpful staff.
I had a wonderful stay at One Motel during my recent trip to Brussels. Everything exceeded my expectations, from the friendly reception staff and cozy lobby bar to the well-kept rooms and helpful staff throughout. It was my first time staying at this motel, and I look forward to returning again."
Excellent location. Clean. Comfortable bed. Coffee/tea/drinks available for purchase in the lobby. Nice communal space to hang out. Very good value for the price.
Great location. Brilliant hotel. Breakfast good. Bar area nice. Room clean. Small and no tea /coffee making facility. Ideal for a city break to Brussels
Super nice. Friendly staff, quick check-in, clean areas and clean room. I like that you have the option to skip the cleaning; I stayed just two nights and it's honestly pretty pointless to clean up in between then. Also thumbs up for a proper beer selection in the bar!
hotel was clean and service was good. Room do not have enough place for cloths or other storage. Quality of breakfast was medium. Lounge/bar seats were not very comfortable
Generelt fin standard på alle parameter. Men havde en oplevelse i receptionen 31/1/25, der ikke levet op til forventningerne. Den kvindelige receptionist, var generelt ikke særlig imødekommende. Det handlede om en glemt taske, på restaurant 30 m. Fra Motel One. Hun mente ikke der kunne ringes føre efter kl. 12.00. Vi gik kl. 10.00 hent til restauranten, døren var åben og tasken lå i baren.
Dejligt hotel. Hyggeligt værelse, perfekt beliggenhed, skøn lounge område med god bar. Personalet meget imødekommende.
Bruger næsten altid Motel One, både i Bruxelles og Berlin. Altid venlig og hurtig betjening Jeg behøver jo "bare" et sted at sove, men her er de altid rent og pænt. Morgenmaden er simpel, ikke negativt, men her er alt man behøver, så man kan kommer videre.
Venligt personale. God central beliggenhed. Rene værelser. Stille. Kunne godt have ønsket mig en lille coffee-tray. Og bedre udsigt. Desværre kun udsigt til nabobygning og kraner.
Jeg har boet på Motel One hoteller mindst 100 gange rundt om i Europa de sidste 10 år. Jeg har altid været irriteret over, at gulvet i badeværelset bliver vådt når man har taget brusebad. Der mangler en glasdør til at lukke for brusenichen.
Der var absolut ikke pladser nok til morgenmaden ........
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Overnat som en konge i hjertet af Europa
På vores Motel One Bruxelles bor og sover du i noget nær kongelige gemakker. Det første belgiske kongepar hilser på dig i baren, mens majestætiske fløjlslænestole inviterer til en afslappende pause i absolut komfort. Og som altid kan du selvfølgelig forvente et kongeligt serviceniveau. Herudover har vi ladet os inspirere af de berømte belgiske duchesse kniplinger. Disse kunstfærdige blondekniplinger pryder One Lounge i mange forskellige variationer, f.eks. som print på elegante italienske lædermøbler fra Baxter eller som overdimensioneret lysornament. Et andet typisk belgisk indslag omfatter den separate ølmenu, der rigtigt lader den stolte belgiske brygkunst komme til sin ret. Vil du hellere nyde din drink eller øl under åben himmel? Så sæt dig godt til rette i vores udendørs-lounge, der er placeret i et roligt og grønt gårdmiljø. Kan det blive mere afslappende?
I centrum af Bruxelles indbyder vores prisvenlige designhotel til sightseeing og shoppeture i den belgiske hovedstad: Katedralen St. Michael, Det gamle Rådhus, Grand Place og den berømte bronzefigur Manneken Pis ligger lige rundt om hjørnet fra hotellet, og det samme gælder den internationale banegård Bruxelles-Midi/Brussel Zuid. Tæt på hotellet finder du desuden en grøn oase i form af Parc de Bruxelles.
Book et værelse på vores prisvenlige designhotel, og nyd et ophold i kongelige omgivelser i kort afstand fra Bruxelles' mange highlights.
