Motel One Bruxelles
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We had one of the BEST experiences in a hotel. From the booking team, led by Theodor, to the reception team, including Gabriella, Ruben, and the nice Oriental lady (sorry, I did not catch her name), they all make us feel very welcome and special. Location is amazing too. Their 5-star customer service is one of the best we've experienced in a hotel. Rooms are very clean and the breakfast is very rich. Thanks also to the ladies at the restaurant and bar. I will recommend and hope to come back in the future. Thank you all for your amazing work.
Hello, I stayed at the Motel One in Brussel for a few days in June. The hotel boasts of a real multicultural and multilingual staff, a real representation of the European Union in the heart of Europe. The staff from the cleaners to the reception were polite, helpful and professional. The persons at the reception gave precise information to what I asked and their help was invaluable to booking the excursion I wanted. The breakfast was plentiful and diverse, even having a wide range of vegan food! I cannot rate lounge-bar, because I did not use it but I suppose it would be outstanding like the rest of the hotel services. In brief, it is one of the best hotel I have ever stayed in. On request: please tell how could I sign in? Best regards, Maria Gentekou
The location is excellent and it was very peaceful in the room. However, early check in was not possible even though I would have liked to pay for that. It was quite rudely denied to organize (I had an important meeting to be held immediately after arriving and after an early flight). In other Motel One's this has been always possible. The breakfast was quite boring: no fruits etc. Also, I recommed you to lower the temperature in the public areas 1-2 grades during the summer time: I would make the atmosphere more comfortable.
Good. Arabic music in the street after midnight was just annoying.
Jeg var for så vidt tilfreds med selve opholdet, men vil højst sandsynligt ikke bruge jer igen. Vi var projektdeltagere fra fire forskellige lande, som skulle mødes i Bruxelles og fik anbefalet jer af den herboende projektleder. Men hun vidste ikke, at priserne er så dynamiske, som de er. Vi blev splittet som gruppe, fordi vi ikke bookede samtidig og det endte med at blive for dyrt for flere af dem, der skulle booke sidst. Sådan en prissætning gør det i øvrigt umuligt at budgettere for et kommende 3-årigt projekt, hvor man ikke kan vide så langt ud i fremtiden, hvor mange og hvem, der kommer til en given konference/partnermøde. Jeg finder, at dynamisk prissætning uden rimeligt loft er udtryk for en skamløs og ekstra ulighedsskabende rå kapitalisme, som er uklædelig og ikke passer til den fremtoning I ellers ser ud til at forsøge at have. Med fokus på energibesparing, økologiske elementer i buffeten mv.
God beliggenhed og service. God morgenmad. Rent og pænt. Jeg savnede at kunne lave en kop the eller kaffe på værelset og en hylde på badeværelset.
The TV was not working in the room! No connexion. Very disappointing
1.opening hours of garden should be revised... we came back around 22 hrs and it was closed. 2. a kettle to make tea or coffee
Positif
Very poor service as I was not allowed to check in until exactly 15:00. Clearly there should have been rooms available earlier as check-out is at 11:00. Instead I had to sit and work in the noisy looby fir 4 hours. No efforts to try and assist me despite asking multiple times. Really poor service.
No kettle to make a tea or coffee The Bath towels too small completely different from London Motel One No marmalade at breakfast Dirty mugs and glasses not removed from room
We were ‘greeted’ by a cold person at the front desk. Not welcoming. We asked for water at the bar becauythe front desk told us to go there they were filling up the water dispenser. The guy gave us bad tasting tap water rather than the water that was cold in the dispenser, The chambermaid left our fresh towels on the bathroom floor. I’m so disappointed and disgusted with Motel One. We have always stayed with you and unfortunately we have Friday at the motel one in Brussels booked again. We are not looking forward to it at all. What can you do?
The staff on reception and in the bar were really friendly, polite and efficient. Nothing was too much trouble. Good location for central Brussels (about a 10 minute walk). Breakfast buffet was extensive, with vegan choices clearly labelled and available.
Alles top, late checkout option wäre super
All great! I always recommend Motel One to people traveling to Brussels
Nice hotel and location. Menu at the bar could be larger.
Fabulous centrally located hotel. Friendly helpful staff, large and lovely lobby and bar, small perfectly appointed comfortable rooms. It’s all you need.
Was a perfect location for my needs. I was pleasently suprised with the courtyard area very lovely. Staff were very friendly and helpful. Beds and room very clean and comfortable. I loved that there was air conditioning!!!
Great experience, great location, hotel has a great style and ambience! Would have enjoyed a small fridge/water in the room. Will come back to Motel Ones' whenever possible. Amazing value
I knew what to expect, rooms are a little small and basic but beds are really comfy, the position is excellent, the staff was great. As to the breakfast there were no scrambled eggs, but the capuccino was nice. Over all a nice experience
Cozy, clean, good position
My stay was ok. Nice in whole and inner deco is also fine. There was a problem that safe was not closing physically (mechanism was still working but the door could not be shut). Room was ok: I was missing a small fridge though.
good hotel overall in a good location and quite quiet neighbourhood. The rooms are quite small, which is ok. It would be nice to have a small fridge though in the room to keep the drinks cold. The breakfast area is busy, but it works well.
Not my first time in Motel One Brussels. And not my last time either. It’s always a pleasure to come back. Friendly and professional welcome, lovely bar/lounge in the lobby, clean rooms, excellent breakfast… Compliments to the staff at the reception desk for saving my glasses which I forgot in a hurry! My only ‘but’ is the ‘One Lounge Menu’ from the bar. Please, take a look at the Disaronno description… I know, everyone thinks Disaronno is an amaretto… But it’s not… It’s made of almonds AND peach pits. And an real amaretto can only be made of almonds… Apparently there is a law somewhere that stipulates that. Disaronno knows that, you won’t find the word ‘amaretto’ on the label… Better change the description a little bit to avoid wise guys like me… 😉 Looking forward to my next stay!
The Hotel is in the heart of the city centre, well and carefully designed and furnished and runned by excellent staff
It was clean enough, and I know it's summer but there were insects in my room (mosquitoes to be precise), so maybe do something about that. A bit noisy every time my neighbor opens and closes his/her door. And I wish there was a fridge and complimentary water.
Great hotel but very compact rooms with a small bathroom - although well equipped. Not an awful lot of space for 2 people in the room - literally only 12 inches between the bed and the wall! Small hanging space for clothes. No kettle in room - there is hot water available in the mornings in the breakfast area or during the day/evening in the reception area - however, be aware this is just hot water, no tea bags or coffee provided! On the plus side, there were a lot of staff - all of whom were friendly and helpful. The bar/bar area was a good meeting place - always busy and buzzy - and the drinks prices were reasonable.Good place for a nightcap. Didn't opt for breakfast, however there are lots of cafes in the local area, plus a Carrefour across the road. Good area to stay in - about a 10 minute walk to Grand Place, Central train station etc. Across the road from Parc du Brussels and close to the museums.
The opportunity to switch off the air conditioning and open the window is priceless.
very comfy and cool!
Very comfortable hotel, nice rooms, excellent location.
Arguments for not giving 10 points: 1) The pre-checkin is useless as you have to queue at the reception anyway to get the key card. So you should have at least a fast line at the reception to honnour guests who invested their personal time to do the pre-checkin! Otherwise you feel kind of ridiculised. 2) The Motel One app is useless as well as it doesn't help you to get the key for your room faster. 3) As a hotel in Brussels I expect their employees speaking at least one of the national languages of the country. However, the person checking the room numbers at breakfast was even not able to understand room numbers in one of the languages of Belgium. I write this not because of a personal lack of English language knowledge, however it is a question of politeness and respect to unterstand some important words of the language(s) of the country you work! 4) In the breakfast room, there are not enough "normally high" tables and seats, which means there are too many sofa chairs, bar seats and tables, etc, but this is not comfortable at all for eating breakfast. It can be nice for an evening drink though. For all these reasons, I rate the hotel being too expensive.
Lovely hotel - clean and comfortable, good breakfast, welcoming staff. Area for improvement: tea/coffee in room or free tea/coffee station downstairs for guests' use.
welcoming atmosphere, friendly staff, cleanliness everywhere
Easy booking, easy check-in, no-frills clean quiet room (a bit small for my liking), good and varied breakfast (but the breakfast space feels a bit like a busy cantine). One thing that needs improvement is the wifi - people with endpoint security on their computers will not be able to log in the hotel wifi which is a bummer if you're in Brussels for work.
The staying was very good. I will appeciate to have in the room the boiler and the coffee maker.
No water boiler for coffee or tea at room. Room space is too small.
Does what it said on the tin.
Excellent property, it is very close to the square. Many eating places are right opposite the property. Clean bathroom, nice reception and clock room facilities is also available. Also just very close to train and metro station.
Nice staff and enjoyable time
Hotel was clean staff were friendly and in a convenient location for our stay.
The price was more than unreasonable.
Everything was very good. I would propose maybe refrigerators installed in some rooms.
Great hotel with an excellent location
NIce facilities..... staff friendly
Generelt fin standard på alle parameter. Men havde en oplevelse i receptionen 31/1/25, der ikke levet op til forventningerne. Den kvindelige receptionist, var generelt ikke særlig imødekommende. Det handlede om en glemt taske, på restaurant 30 m. Fra Motel One. Hun mente ikke der kunne ringes føre efter kl. 12.00. Vi gik kl. 10.00 hent til restauranten, døren var åben og tasken lå i baren.
Dejligt hotel. Hyggeligt værelse, perfekt beliggenhed, skøn lounge område med god bar. Personalet meget imødekommende.
Bruger næsten altid Motel One, både i Bruxelles og Berlin. Altid venlig og hurtig betjening Jeg behøver jo "bare" et sted at sove, men her er de altid rent og pænt. Morgenmaden er simpel, ikke negativt, men her er alt man behøver, så man kan kommer videre.
Venligt personale. God central beliggenhed. Rene værelser. Stille. Kunne godt have ønsket mig en lille coffee-tray. Og bedre udsigt. Desværre kun udsigt til nabobygning og kraner.
Jeg har boet på Motel One hoteller mindst 100 gange rundt om i Europa de sidste 10 år. Jeg har altid været irriteret over, at gulvet i badeværelset bliver vådt når man har taget brusebad. Der mangler en glasdør til at lukke for brusenichen.
Der var absolut ikke pladser nok til morgenmaden ........
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Overnat som en konge i hjertet af Europa
På vores Motel One Bruxelles bor og sover du i noget nær kongelige gemakker. Det første belgiske kongepar hilser på dig i baren, mens majestætiske fløjlslænestole inviterer til en afslappende pause i absolut komfort. Og som altid kan du selvfølgelig forvente et kongeligt serviceniveau. Herudover har vi ladet os inspirere af de berømte belgiske duchesse kniplinger. Disse kunstfærdige blondekniplinger pryder One Lounge i mange forskellige variationer, f.eks. som print på elegante italienske lædermøbler fra Baxter eller som overdimensioneret lysornament. Et andet typisk belgisk indslag omfatter den separate ølmenu, der rigtigt lader den stolte belgiske brygkunst komme til sin ret. Vil du hellere nyde din drink eller øl under åben himmel? Så sæt dig godt til rette i vores udendørs-lounge, der er placeret i et roligt og grønt gårdmiljø. Kan det blive mere afslappende?
I centrum af Bruxelles indbyder vores prisvenlige designhotel til sightseeing og shoppeture i den belgiske hovedstad: Katedralen St. Michael, Det gamle Rådhus, Grand Place og den berømte bronzefigur Manneken Pis ligger lige rundt om hjørnet fra hotellet, og det samme gælder den internationale banegård Bruxelles-Midi/Brussel Zuid. Tæt på hotellet finder du desuden en grøn oase i form af Parc de Bruxelles.
Book et værelse på vores prisvenlige designhotel, og nyd et ophold i kongelige omgivelser i kort afstand fra Bruxelles' mange highlights.
