Motel One Brussels
What our guests say
Very good
Overall rating from 5,661 ratings
Friendliness 9.3 of 10
Cleanliness 9.3 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.2 of 10
Room 8.7 of 10
Bathroom 8.8 of 10
Free WiFi 9 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
My brother and I stayed at this wonderful hotel for four days, and we had an amazing experience from start to finish. From the moment we checked in, we were warmly welcomed by two incredibly kind and friendly receptionists. Our room was spacious, spotless, and equipped with everything we needed. The housekeeping staff were also extremely kind, and they kept the room impeccably clean throughout our stay. The hotel itself was beautiful in every way. The garden was absolutely stunning, and we spent every evening there enjoying the relaxing atmosphere. The staff were always friendly and attentive, including everyone working at the bar. There is honestly nothing I could complain about. Everything exceeded our expectations, and I truly hope to come back again soon. Highly recommended!
Great location. Simple check-in. Approachable and friendly staff. Temperature controlled room was very welcome in the heat. Clean and comfortable rooms with great shower. Lovely garden for chilling out.
Very good hotel, I have been here already 5 times or more. I have recommended this to colleagues, family and friends. Disadvantage: it is now becoming so popular that the previous time I tried to book a room, it was sold out. Suggestions for improvement: - more electric power outlets in the rooms. - add water heater in room to make tea? - breakfast: it is not indicated which bread is whole-grain and organic. Please maximise use of organic food and mention it. Please more vegan options. Bottles of still water: not necessary because tap water in Brussels is excellent. Overall: thanks for the nice stay, looking forward to next time!
We really enjoyed our stay at Motel One Brussels, the location and the design is great, the staff was friendly and helpful, the room was nice and the bed very comfortable.
Excellent position in the city. Very clean. Very quiet even though our room faced the street and we were on the first floor. Good breakfast.
Very friendly staff and great location in walking distance to everything in downtown. Nice breakfast area with enough seating (not every Motel One can offer that). Good breakfast variety. Rooms are clean and Motel One standard. We booked a room with a balcony. Great view. Comfortable bed. We would definitely book this hotel again.
Excellent hotel
Nice location in the city center, close to everything. the rooms are fine and well soundproof and the breakfast quit fine too
Clean rooms and beautiful common areas. Near to several restaurants, a great park, plus bus and tram routes, although I just walked everywhere. About 30 minutes from grand place walking and a lot less crowded with tourists. Would definitely stay again.
We have stayed at several Motel One hotels across Europe, and while our stay in Brussels was enjoyable overall, it wasn't our favourite. The main disappointment was the breakfast service. Some of the breakfast staff came across as rather inflexible, particularly regarding the policy of not opening the garden door before 8:00 a.m. From what I observed, a number of guests, myself included, were disappointed by this. It was difficult to understand the reasoning, as I can't imagine breakfast guests sitting quietly in the garden would create any more disturbance than those eating indoors. This is also the first Motel One where we've encountered this rule. We visit Motel One Barcelona every October and always enjoy having breakfast outside early in the morning. It's a simple luxury that we don't get at home at that time of year, so it was disappointing not to have the same opportunity in Brussels. That said, one member of the breakfast team, a tall gentleman, was outstanding. He clearly took pride in his work, genuinely enjoyed looking after guests, and made people feel welcome, comfortable, and well cared for. Bravo! His approach to customer service is exactly the kind of hospitality that leaves a lasting positive impression. What was disappointing was that some of the staff responsible for managing breakfast appeared to take more satisfaction in enforcing what felt like an unnecessary policy than in creating a welcoming atmosphere for guests. A more flexible, guest-focused approach would make a significant difference to the overall experience.
All good; I would just have liked to have a kettle also in the room
Booked 2 rooms, 1 for my son and I and one for my parents. Staff were super friendly who couldn't do enough for us. Rooms were super clean, beds very comfortable and the air conditioning was amazing. Lovely little garden to have a drink in. Thank you for a wonderful stay, would definitely return
Clean, comfortable bed, a little bit small but ok for one person. Room on the road a bit noisy, but not these in higher floors
I am very satisfied with the services at the hotel, the extremely friendly staff, and I highly recommend it.
Wonderful bed, air conditioning, lovely bar, kind staff!
Motel One in Brussels is always a pleasure. Front desk check in personnel was very polite and helpful. Room was comfortable, clean and well-appointed. Thank you for being such a reliable place to stay.
Very nice hotel. Well located. Room was great and clean
Friendly and efficient staff, free cold water during hot days, clean
Kindness, cleanliness, position and great breakfast!
A hotel as it should be, lovely staff, central, confortablr
The "10" score was achieved simply because of the excellent service we received from the bar staff. They were simply amazing, they went above and beyond to be pleasant and make sure we were comfortable and satisfied. Any issues we had with other aspects of the hotel were erased by the staff at the bar, especially the one gentleman from Spain - unfortunately, we can't remember his name, but he was a standout star, and he made our stay wonderful. Especially for our 81 year old mother! Cheers from Canada!
Excellent service as usual. I was thrilled we could enjoy an early check-in as we were on a tight schedule, despite the fact the hotel had been nearly fully booked up the previous day. Staff at reception and at breakfast were exceptionally kind in both English and French. Breakfast selection was great (even for certain dietary restrictions). The room was clean and had all necessary amenities for a quick stay. A fun stay overall!
Room was comfortable. Lounge & bar staff were so friendly and engaging. All staff were generally very welcoming, accommodating and friendly. I would stay here again.
I had a room overlooking the garden and it was excellent. I liked the bathroom especially the spacious shower. Breakfast was very good and healthy. Waiters were very cordial. The only thing I missed is the free coffee next to the reception.
The hotel and facilities are good, but the fluctuating prices are outrageous. In 4 days, the price went up to almost 300%
The room was very comfortable and the staff helpful and efficient.
Tiny room, aircon didnt work, no water in room, overpriced - i could go on but will never stay again!
I have stayed at Motel One, Brussels many times during the past years. It has almost become my second home especially as I have an office near to Motel One with a team working ther. This is despite the fact that I live in Paris. I have said this in previous comments. I am always impressed that so many of your Team remember me even by name.
Technicians started to work at 10 PM around my room. After 3 calls, they stopped. But restarted working at 1:45AM ... Just unacceptable ... The basis for a hotel is to offer quiet and peaceful night. This was definitely not met.
Rooms i like verymuch new and clean, also comfortable . Breakfast i do not like why it is really less it should be improved. For the hot weathers, terrace side can have some blowers maybe
the best staff ever!
Clean, friendly staff, comfortable beds, good shower, nice healthy breakfast
I was given a room on the first floor - explanation at the reception was not clear where the room really was.
Room very clean but rather small
Everything was excellent
Quick check in, the room is clean and the bed is comfortable. Very good breakfast.
Always a pleasure to stay at Motel One! Comfortable, quiet.Excellent services.
Rooms are well-appointed. Breakfast is excellent. The front-desk staff always very helpfu
Everything has been perfect except the mix of clean and dirty glasses at the water spot near the lift ( 1st floor) We drank in used glasses and realised later. And saw people doing the same. Ther should be a mention with the proper trays.
We had a wonderful stay at motel one Brussels.
Clean environment and amazing experience. The hotel might want to increase security by ensuring some sort of access restrictions at the elevator. Cards should be used to access the elevator
Room was very small with no amenities, e.g. coffee, fridge, ice.
Well located accommodation with helpful and attentive staff.
very good service, earlier check in would be better, coffe machine in room would be perfect and fridge with water!
Near to workplace, easy to book through CWT, good breakfast, confortable rooms, excellent shower but no body milk in the room.
High price to found in a sink hair and breakfast where there is no place to sit and not having eggs ...
The best staff at the reception and at the bar!
Staff are lovely and very helpful. Rooms are perfectly clean and quiet. Excellent quality in everything
Noisy room, on the side in construction. Heating did not work both days. Water pressure at the shower very low, cost reduction probably, but very annoying and noticeable for guests.
A very clean and well-located hotel, perfectly suited for exploring Brussels and nearby cities, thanks to its close proximity to Brussels Central Station.
Gallery
Everything you need at a glance
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Free WiFiThroughout the premises
- ReceptionThere for you 24/7
- Drinks and snacksDiscover our wide selection at the One Lounge
- Great locationStay somewhere special
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- Stay in parents’ roomFree for children up to 12 years old
- Pets welcomeContact the hotel directly
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - LUGGAGE STORAGE
Free of charge
- TOURIST TAX
The city of Brussels charges an extra city tax of 5,60€ per room per night which need to be paid at the hotel.
- BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am - VISITORS WITH CHILDREN
Click here for information.
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- PARKING
The hotel does not have its own car park.
Parking Royal at Rue de Ligne (€ 27.50/ 24 h). Click here for more information. - ARRIVAL BY CAR
Plan your route here
Please note that the City of Brussels is a Low Emission Zone (LEZ). In order to drive in the LEZ, every vehicle registered abroad must also be registered via the following link before entering the LEZ:
https://irisbox.irisnet.be/irisbox/noauth/form/bruxelles-fiscalite/registration-lez
More info: https://www.lez.brussels/en
Non-registered vehicles can be fined EUR 150!
- PUBLIC TRANSPORT
You can reach our hotel from the Treurenberg bus stop, from metro station Botanique and from metro and tram station Parc. Click here for more information about your connection
Environmental actions and other information
The document (in English and French) can be downloaded here:
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One with a view
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- With view
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
The One with a balcony
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Roof-top terrace
Special One
- Room size 20 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
Location and surroundings
HELL'O - Art @ Motel One Brussels
HELL'O
WonderWALL
playful and slightly surreal visual worlds.
EYEcatcher
Hotel Brussels
Feel like royalty in our Motel One Brussels. The first Belgian royal couple awaits you eagerly at the bar, elegant velvet armchairs beckon you to rest and linger, and our royal service is, of course, a given. The design of our hotel is inspired by the famous Brussels lace. It adorns the One Lounge in countless varieties: from prints on our exquisite Baxter Italian leather furniture to a vast light ornament. Of course, the Belgian art of brewing is honoured on our very own beer menu. If you would rather relax outside, we will be happy to serve you a drink at the Outdoor Lounge in our quiet, green courtyard. Truly the height of relaxation.
Our affordable design hotel in the city centre of Brussels invites you to explore the sights of the Belgian capital: St. Michael's Cathedral, the town hall, the Grand Place and the famous Manneken Pis are in walking distance, and the international station Bruxelles-Midi/Brussel Zuid is easily reached, too. If you are looking for a green oasis in the middle of the big city, head to the nearby Parc de Bruxelles.
Book a room in our affordable designer hotel, enjoy your stay in our regal ambiance and discover the highlights of Brussels.
