The One
For guests who know and love our compact standard room – the one for everyone!
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- 40'' flat-screen TV
- Granite bathroom with rain shower
- Free Wi-Fi
Motel One Brussels
What our guests say
Very good
Overall rating from 5,693 ratings
Friendliness 9.3 of 10
Cleanliness 9.3 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.7 of 10
Bathroom 8.8 of 10
Free WiFi 9.1 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
I had a very good stay at Motel One. The room was rather small but the bed was comfortable. Nice lobby downstairs with a bar and cosy sofas. The breakfast was good.
a complimentary breakfast would be a great benefit
Nice clean room and friendly staff. I would have loved to have the option to boil water in the room to make a coffee or tea. Works better with early morning calls not to have to go down to the lobby to get a coffee
The room I stayed in was the most noise I have ever slept in any hotel
Room / bed / shower very nice and clean. Garden view is particular nice, since it is silent at night. Checking in before arrival and out at departure very convenient. Nice breakfast. And very convenient, parking under the hotel. Location near the park and the center makes it a nice location.
Everything from check-in to check-out was done professionally, with a smile. Centrally located within walking distance of several must see sites, including Palace place, a beautiful park and hundreds of restaurants.
Well located, friendly and helpful staff, comfortable and clean and a good continental breakfast selection
Very expensive, especially when compared with other hotels with the shame price, why on earth are you playing with the daily price of the rooms? Setting prices based on demand is something I consider completely unethical, and it is a serious reason for me to stop choosing Motel One
The hotel was very nice and the employees were very kind. I think Motel One Brussels should offer parking validation to their guests. I didn't know prior to checking in that the parking garage would be so expensive.
The personnel is amazing. The structure is very well-kept. The breakfast is astounding. But the temperature...was freezing cold! I spent some of the coldest nights and early mornings of my life during my stay at your hotel in Brussels. I had to sleep with a sweater and socks on. I asked the receptionist and she said that they were aware of the problem but that central management hadn't authorized the switch to winter heating yet... Absurd. But again, best personnel ever. A shoutout to Lucia in breakfast duties, she's extremely professional and pleasant!
Excellent location. Good value for money.
Compact but fully equipped and comfortable room. Very good breakfast and helpful staff.
The room I got was small, the duvet was tiny and there was no heating in the hotel. The breakfast was very basic. I liked very much the sets of pillows!
Everything was really great - nice staff, comfy bed, delicious breakfast. However, I see some bed bug bites on my skin… Please call pest control to 406 room
The room was minimal. Completely inadequate for 2 people.
Everything great. However, gluten-free options for breakfast should be imrpvoed considerably
Excellent service by friendly and helpful staff.
The location was great . The room was clean , bed comfortable , the shiower was great . Breakfast was excellent .we had an issue with one of the waitress during breakfast . We asked to speak to the manager . She was very professional . Listened to our complain . Was very receptive and took care our our issue .
The breakfast is very abundant but I would prefer more quality and less quantity, and something warm.
Comfortable bed, lovely spacious shower room, excellent breakfast buffet. No kettle/ facilities in the room to make drinks. Room cleaning service excellent, lounge and bar staff very friendly, reception staff could have been more friendly and helpful.
Mixed experience. Good clean room. Excellent bathroom. No bin in room. Top value. Very helpful bar staff. Very nice lounge area but this can fill up to escape cramped rooms. BUT Minimal staffing at front desk means long queues and short tempers (probably viewable on the CCTV cameras). I was caught up in one unpleasant argument in the queue! Certainly don't need that on my weekend break. For a sizeable hotel like Brussels there MUST be more staff to speed check-in and other needs. It would be a small price for better reviews and reputation.
Great staff, decent room. Lifts could be a bit quicker but otherwise a great stay. I was grateful for the vegan options for breakfast.
Very welcoming, friendly and efficient with a relaxed ambiance in the public spaces. Dog was as happy as I was !
On the TV in my room, I could only watch a limited number of channels. Many channels simply didn’t work, including VTM, VRT, NPO, and others. When I mentioned this at reception, they simply told me there was nothing they could do about it.
Clean and nice hotel with friendly staff. The rooms feel a bit outdated without any USB chargers and a very old tv. The street is noisy, but otherwise I enjoyed my stay. Breakfast was very good too
We had a very nice conversation with Giovonna, one of your employees, she gave us very good advise about our Brussel visit
I liked the hotel very much - thew staff, lobby, bar, restaurtant were all good
Personally, the amount I paid, I felt everything was too small at the hotel. The facilities (no kettle or even water in the room), the breakfast options, the seating spaces. I wouldn't stay again for a similar price.
The breakfast is poor. There should be hot food alternatives and fresh fruit. Also more veggie alternatives. When I stayed at your hotel last year, every day the cleaning ladies stole something so since then I always tell the reception that I don't want cleaning, but I should not have to fear the cleaning ladies. It would also be good to have a water cooker and a tea cup in the room.
Fine and dundy
Every thing is perfect, friendly staff . Good location for family/women, close to everything I would come back but I was expecting to have water at my room or if I ask at reception they would bring and not sell me water.. it’s basic needs
I have stayed at your hotel many times and highly recommend it to my work colleagues as it is central for us being close to EFTA house. TV channels could be more in English or at least with English subtitles, there could be a kettle and a couple of tea/coffee bags in the room, water always leaks from the shower tray in front of toilet. Room is always very clean
My experience at this hotel totally ruined my family’s stay and expectations of a great time visiting Brussels. The reception staff were friendly. However, the bar staff were not. We booked 2 rooms and ordered food from the bar. The bar area had a few customers. The seating area beside the elevator and downstairs was totally empty. We decided to take our food that we ordered to the garden to enjoy outside, which was totally empty as well and it had tables where you could order food from the bar via the QR Code on the tables. During this time we were approached by the bar staff that we weren’t supposed to be eating any “outside food” that wasn’t ordered from the bar, even though we were physically eating the food we ordered from the bar. It was the same blonde headed guy that we placed our order with and he delivered to us. He also stated that he would turn a blind eye this time but not to let it happen again. It definitely won’t happen again because we will never be back or stay at another MotelOne because of this experience. After this my family of four decided to go to our rooms. We had garden views from both rooms and watched other people come in with Pizza Hut boxes and eat at the exact table we were sitting at along with a couple who had a grocery bag full of snacks and eat outside as well. They were not one time approached or reprimanded as we were about eating “outside food” in that area. Extremely disappointed and will never use MotelOne again.
We ordered waffle from the bar and went and eat in the garden area had other food . Only people in this area was us and bartender told us that we were not allowed to eat other food in this area but after we left from are room view we could see other guests eating food from other restaurants Pizza Hut, snacks and beer from store not from the hotel bar and one appeared to be a hotel employee.
The staff were all very friendly, from front desk, bar and cleaning. Breakfast was excellent, varied choice and catered for all needs, there was something for everyone. Room was a little on the small side but was clean and quiet and had everything we needed for our stay. Would definitely come back again.
Building and rooms are very efficient but tasteless. You go there for sleeping, that is ok. Dont go there for fun or romance🤣🤣
Check-in was flawless, and the front office staff was very friendly and helpful. The room itself was large. The bed and linen were very clean. The bathroom was well stocked with towels and very clean. Breakfast was copious, with very good food options.
The only thing keeping it low was that people i had reservation with had far,away rooms
Everything clean and service helpful
lovely staff, lovely atmosphere, relaxing vibe
Everything is amazing ! Only one suggestion- would be great to have different types of eggs for breakfast/ maybe add scrambled eggs as well ? Otherwise all really good and it was our second stay over 12 months .
The hotel is always clear and comfortable, reception and bar staff friendly and helpful.
Poor customer service - waiting staff don’t know beers and served wrong drink to what I ordered. Long queues at reception, not enough staff serving. No hot water for a shower one morning - staff said nothing they could do
Great staff! Our shower didn't have hot water and we only discovered that in the morning before our early flight so that was an unexpected downside, and likely an abnormal occurrence.
Overall it was a good stay. Great location, wonderful lobby bar. However, it was super cold in the room and nobody could do anything with it. I talked to reception staff 3 times and nothing changed. It was a bit frustrating.
The reception is always super friendly and they took care of our wish for a quiet room as the construction works are still taking place beside the hotel. We were not happy with the house keeping though. They knocked on our door on the departure day at around 8:45 am and opened the door instantly before we were able to reply. I was not dressed but thank God the bathroom door blocked the entrance door, so they left without an apology. It should be clear that on the departure day nobody bothers the guests until check-out.
I arrived at 13h, directly from an overnight flight. It is really annoying that the reception was unwilling to check me in at that time, insisting on the 15h check-in time. It is really hard to believe that in a hotel with 490 rooms not a single room would be available ... So in principle, they were just unwilling, which always leaves a bad taste.
Great location, in walking distance to main sites in Brussels
Very comfortable, slightly expensive on Breakfast but it was a very good breakfast choice. Will return knowing it was a good hotel and the reception staff were first class professionals.
Our room was great. As a traveller from Australia we found the lack of tea and coffee amenities in our room a bit sad but overall we enjoyed our stay. The breakfast buffet was amazing
Gallery
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Our rooms
The One with a view
For guests who know and love our compact standard room and want to enjoy a stunning view.- With view
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- 43" LG flat-screen TV
- Granite bathroom with rain shower
- Free Wi-Fi
The One with a balcony
For guests who know and love our compact standard room and would like a balcony.- Room size 16 m²
- Roof-top terrace
- Queen-size or king-size bed (160-180 cm)
- 40'' flat-screen TV
- Granite bathroom with rain shower
- Free Wi-Fi
Special One
For guests who want more room to relax.- Room size 20 m²
- Queen-size or king-size bed (160-180 cm)
- 40'' flat-screen TV
- Granite bathroom with rain shower
- Free Wi-Fi
01 / 01
HELL'O - Art @ Motel One Brussels
HELL'O
The artist duo Antoine Detaille and Jérôme Meynen have extended our interior outdoors over an area measuring 27 x 18 metres.
WonderWALL
By merging street art, comics and pop culture, they create
playful and slightly surreal visual worlds.
EYEcatcher
Vibrant colours, fantastic figures and patterns bring a breath of fresh air to the courtyard.
Hotel Brussels
Feel like royalty in our Motel One Brussels. The first Belgian royal couple awaits you eagerly at the bar, elegant velvet armchairs beckon you to rest and linger, and our royal service is, of course, a given. The design of our hotel is inspired by the famous Brussels lace. It adorns the One Lounge in countless varieties: from prints on our exquisite Baxter Italian leather furniture to a vast light ornament. Of course, the Belgian art of brewing is honoured on our very own beer menu. If you would rather relax outside, we will be happy to serve you a drink at the Outdoor Lounge in our quiet, green courtyard. Truly the height of relaxation.
Our affordable design hotel in the city centre of Brussels invites you to explore the sights of the Belgian capital: St. Michael's Cathedral, the town hall, the Grand Place and the famous Manneken Pis are in walking distance, and the international station Bruxelles-Midi/Brussel Zuid is easily reached, too. If you are looking for a green oasis in the middle of the big city, head to the nearby Parc de Bruxelles.
Book a room in our affordable designer hotel, enjoy your stay in our regal ambiance and discover the highlights of Brussels.
Our new openings
Hotel Erfurt-City
To ensure a stress-free journey to and from the hotel, it is ideally situated close to the railway station and within walking distance of the old town with its narrow streets, cafés and sights.
The Cloud One Lisbon
Be enchanted by Lisbon’s cultural diversity and enjoy modern elegance at The Cloud One Lisbon, located at the heart of this stunning city.
Hotel Münster-Altstadt
Welcome to our Hotel Münster-Altstadt. Centrally located and within walking distance of the railway station. The historic town hall and the Prinzipalmarkt are also just a few steps away. Münster’s old town unfolds right on your doorstep.
The Cloud One Munich-Hauptbahnhof
Munich gets its first The Cloud One — in a prime location right by the Hauptbahnhof, just a stone's throw from the Old Town and Marienplatz.
Motel One Frankfurt-Riverside
Situated in the heart of Frankfurt’s historic old town, the Römerberg, the Imperial Cathedral, the Eiserne Steg and the Museumsufer are all within easy walking distance of the hotel.
The Cloud One Salzburg
Salzburg is at its best here: close to the city centre, surrounded by culture and nature – and you’re right in the heart of it all. Look forward to stylish rooms, attentive service and the perfect base for strolling through the city, attending a concert or going on a mountain hike.
Motel One Koblenz
Situated right in the heart of Koblenz, the hotel is located in one of the city’s liveliest areas. The Deutsches Eck, the picturesque old town and the banks of the Rhine and Moselle are just a few minutes’ walk away.
The Cloud One Dresden-Frauenkirche
We look forward to welcoming you right in the heart of Dresden’s Baroque Old Town, next to the Frauenkirche, opposite the Dresden Zwinger and the Semperoper.Hotel Erfurt-City
To ensure a stress-free journey to and from the hotel, it is ideally situated close to the railway station and within walking distance of the old town with its narrow streets, cafés and sights.The Cloud One Lisbon
Be enchanted by Lisbon’s cultural diversity and enjoy modern elegance at The Cloud One Lisbon, located at the heart of this stunning city.Hotel Münster-Altstadt
Welcome to our Hotel Münster-Altstadt. Centrally located and within walking distance of the railway station. The historic town hall and the Prinzipalmarkt are also just a few steps away. Münster’s old town unfolds right on your doorstep.The Cloud One Munich-Hauptbahnhof
Munich gets its first The Cloud One — in a prime location right by the Hauptbahnhof, just a stone's throw from the Old Town and Marienplatz.Motel One Frankfurt-Riverside
Situated in the heart of Frankfurt’s historic old town, the Römerberg, the Imperial Cathedral, the Eiserne Steg and the Museumsufer are all within easy walking distance of the hotel.The Cloud One Salzburg
Salzburg is at its best here: close to the city centre, surrounded by culture and nature – and you’re right in the heart of it all. Look forward to stylish rooms, attentive service and the perfect base for strolling through the city, attending a concert or going on a mountain hike.Motel One Koblenz
Situated right in the heart of Koblenz, the hotel is located in one of the city’s liveliest areas. The Deutsches Eck, the picturesque old town and the banks of the Rhine and Moselle are just a few minutes’ walk away.The Cloud One Dresden-Frauenkirche
We look forward to welcoming you right in the heart of Dresden’s Baroque Old Town, next to the Frauenkirche, opposite the Dresden Zwinger and the Semperoper.