Motel One Barcelona-Ciutadella
What our guests say
Excellent
Overall rating from 3,985 ratings
Friendliness 9.5 of 10
Cleanliness 9.4 of 10
Reception 9.4 of 10
Lounge & Bar 9.2 of 10
Location 9.4 of 10
Room 8.6 of 10
Bathroom 8.8 of 10
Free WiFi 9.2 of 10
Value for money 8.6 of 10
Breakfast service 8.6 of 10
It seems that the quality of the breakfast is not as good as it was several years ago vs the lobby furniture needs reupholstered.
Everything was very good, except the sunchairs on the balcony. They were too big to sit on.
Extremely nice staff and good customer service.
This hotel evokes only positive emotions, I will recommend it, the location 💯 is the biggest plus.
My daughter and I had a lovely stay here. The hotel was very centrally located within walking distance to many attractions or a short bus/train ride away. There were very affordable and excellent eating places close by. Missing some nice to have amenities like washcloths, shampoo, shower cap, coffee maker/tea, but aside for that it was a great little hotel! Would have been nice to have latches for the door, but otherwise felt pretty safe. Wifi should have been password protected.
Clean, comfy bed & pillows.
Hotel is nice, great location, clean & modern. Reception & bar areas are excellent, Rooms are very basic though.
The area for the breakfast was too small for the number of guests. We struggled to find a table. Also as BeOne members we received two bottles of water. The bottles require a bottle opener which the room doesn't have. I had to lend a bottle opener from the bar. Attach a bottle opener somewhere in the room to make it better for guests.
Maybe adding at least a water bottle to the room could be a nice welcoming idea. Also, I think breakfast could be improved. Why not a small warm buffet? :))
Great hotel
Really enjoyed my stay here for my friends birthday! Good location and lovely roof terrace. Staff were all very welcoming and friendly & it is only a 15-minute walk to the beach :)
Honestly the rooms were tiny and uncomfortable. The price was far too high for the product. No breakfast or coffee included for that price is unreasonable. The images misrepresented what the rooms were. It was impossible to be comfortable for more than 1 person. The staff were very nice, the room was very clean.
I made a mistake (entered wrong dates) when booking my reservation. When I showed up, I immediately told front desk, oh, I booked one extra day. I am sorry, can we fix that. The answer was no, so the hotel charged me for a night I did not even use, even after I advised them immediately of my mistake. Poor business practice. Rooms are tiny shoeboxes.
Fantastic stay, in a great location. Walkable to everything - I didn't get a metro once. Really recommend as a solo female traveller. I felt safe in the area, even when walking back at night. The room was lovely and clean and very comfy bed. Will stay again!
we have been several times in motel one - that's why we are coming back- 2 suggestions > inm one in barcellona in the room is missins a coffe machine and in our room ( 430 ) the mirrow ( aliseo ) in the bath room is fixed to the wall in an impossible hight ( extremely low ) for the guests. best from udine italy - sandro & helga
Very good location, clean and tidy room, nice terrace. Very poor breakfast.
Amazing room incredible view
Recently, I always get the handicapped room and would love if that would change again
Ideal location, very helpful and pleasant staff. Rooms clean and food a bit small.
Your staff are excellent. The atmosphere is pleasant and relaxed, as at other Motel One hotels. But the rooms are comparatively small. And why do you start breakfast as late as 0700 when people need to get away or start the day early? I was rescued by one of your staff who kindly fetched me a 'doggy bag' at 0630. But he should not have had to.
Everyone is amazing and friendly! Special mention to Irene, the bar, maintenance and reception teams :D
The room was adequate for what we required. For us it was a place to stay while on a city break. Therefore it did the job. One criticism would be of the pillows on the bed, they were quite uncomfortable and gave both me and my partner neck ache. The bar was reasonably priced and service was good. Staff were friendly and helpful.
Exactly what we expected in a good location
Very well located, very clean, good service and love the view to outside from terrance
The Service was good!!!The morning was perfekt! The rooms was too small. They have allover carpet.
Location was very good, staff polite and helpful, hotel lobby was very nicely furnished. However, although room was looking nice as well and bed was comfortable, the noise which you can hear through the main door and walls was disturbing. Especially during the night when other guests were entering their rooms between 2-5AM. You can hear everything and sound insulation is very bad. Also, water was leaking on the floor in the bathroom from the main sink, which we have reported to the staff. Issue was fixed next day, but from how it looks, it seems it will happen again.
Very attentive stuff, clean rooms and good location
I chose Motel One because it’s a well-known hotel chain. The design and atmosphere are, of course, very good. I really liked the breakfast area and bar, as they are very cozy. The only thing I missed was having a fridge in the room. Otherwise, everything was great."
The staff were fabulous in every way. The breakfast was fantastic. We were placed in an accessible room I guess because you full. I would have liked having a mini fridge but we didn’t really miss it. Next time I am in Barcelona I will definitely book with you again. Thank you for a wonderful stay
Everything was good. It would be nice to have kettle in the room. Probably, it is the standards of the brand not to have .Overall it was fine.
We love ❤️ Motel One in the Cituadella Park in Barcelona and thank you for the excellent service and the room 7.07 with the terrace was perfect for my big birthday! The bar area is a dream too! Thank you and see you next time! X
Staff were very friendly and helpful, however the lack of food options provided was dissapointing.
Modern hotel with good location. Nice and beatiful room with nice view. Staff was friendly and helpful. Only downside is that all the sounds from the hallway can be heard in the room. And vice versa. (Somebody walks past the room, you can hear their steps, if somebody talks even distantly, you can hear what they are saying)
Room was a little noisy, you could hear people walking in the corridor. But it was a great stay anyway.
No amenities in the room. Not even a kettle. It was extremely basic.
rooftop terrace great view nice place, breakfast super, nice bar with friendly staff
Rooms too small
Great location, friendly staff, functional room and good value for money. Need dampers on the doors to stop slamming noise/vibration.
Everyone was friendly and helpful, the rooms were very clean and organised, the amenities were excellent, the complementary luggage storage came in very handy. I would 100% recommend this hotel!
Perfect location, nice public spaces (better than Madrid) but the beds were so much better in Madrid. The Barcelona ones gave me so much backpain I had to go to the osteo twice since.
The hotel’s location is excellent, with everything we planned to do within a 30‑minute walk. Breakfast was very good, and the real highlight of the hotel was the 24/7 bar—beautiful, very comfortable, and a great place to unwind. One downside is that there is no bar service on the rooftop, so you need to go downstairs to get drinks. The rooms are also a bit on the small side. Aside from these minor points, everything else was great.
After a long journey with my 9-year-old daughter, we arrived at your hotel and were kept waiting unnecessarily long in the lobby. At first, we were told the room wasn’t ready, but that wasn’t true. Hospitality is the most important aspect of hotel service, and I believe that making children unhappy is the last thing a hotel would want.
Nice and clean room, wonderful breakfast and roof
Room was very tidy, and especially after cleaners had been through.
excellent
Perfect location, good parking facilitie 100 meters. Hotel is clean and well mantained. Breakfest is easy.
Every met expectations, I just wish the room was warmer at night (I tried to raise the temp but nothing changed, cool air was coming out). Breakfast was ok, but the jamon could have been better. No beers at late night, not sure if it’s for a local regulation or just company policy.
I really enjoyed my stay. The staff was friendly, the room was simple but perfect and spacious enough. The bathroom was clean and the hair drier was amazing! The breakfast is totally worth the price and I will definitely return with my husband next time, but I will definitely book a room with a view.
Our first visit to Barcelona and tbia turned out ti be a grea choice. Fab hotel, clean, modern and friendly and in an ideal location for us. Only negative was the charging for drinks in the bar. We were charged for doubles the first night without being asked and only realised the second night when drinks were cheaper. When this was queried on night 3 (when we must have had doubles again) staff not interested. Wouldn't stop us stying again though.
Very helpful and knowledgeable reception staff. Good location. Great views from the roof terrace. A bit disappointed with the room terrace. Not obvious from the website that the view was the courtyard. I was expecting a view over the park. Not withstanding I would book the hotel again.
Gallery
Everything you need at a glance
- Great locationStay somewhere special
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- My Service OptionOpt out of daily housekeeping – to help our environment
- Free WiFiThroughout the premises
- Pets welcomeContact the hotel directly
- Roof-top terraceWith views over the city
- Drinks and snacksDiscover our wide selection at the One Lounge
- Parking spotsMore information under directions
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
Location and surroundings
Naturally Stylish
The grass is greener - at our Motel One Barcelona-Ciutadella!
Art with Heart
Anaïs Senli has practiced some networking in Barcelona.
Discover Barcelona afresh – natural, local and green
At our Motel One Barcelona-Ciutadella, we combine typical Spanish architecture with locally manufactured designer furniture and the natural influences of the surrounding flora and fauna. The result is enough to make you forget you just came to stay the night! From the reception with its classic cement tiles to the comfy chairs by Spanish designer Patricia Urquiola and the carpets by the local company Nanimarquina, the hotel is full of inspiration from the nature of the nearby park. Pendant lights by Bocci are reminiscent of a bunch of flowers, the natural Spanish stone floor adds a rustic touch and a large outdoor area with lounge invites you to sit back and relax.
Our rooms are also full of comfort and life: at the head of the box-spring beds are designs by the young illustrator Lara Costafreda that play with the themes of plants, nature and the jungle.
While the Motel One Barcelona-Ciutadella might invite you to kick back and unwind, there’s a lot to discover in the city itself as well. Our affordable design hotel is not only near to the Ciutadella park, where you can take a leisurely stroll, but also close to attractions such as the Sagrada Familia, Barcelona Cathedral, the lively La Rambla street and the Plaça de Catalunya in the city centre. ¡Benvinguts a Barcelona!
