Motel One Barcelona-Ciutadella
What our guests say
Excellent
Overall rating from 3,783 ratings
Friendliness 9.5 of 10
Cleanliness 9.4 of 10
Reception 9.4 of 10
Lounge & Bar 9.2 of 10
Location 9.4 of 10
Room 8.6 of 10
Bathroom 8.8 of 10
Free WiFi 9.3 of 10
Value for money 8.6 of 10
Breakfast service 8.6 of 10
Except that the room is on the tiny side which can only be strolled around by one person, we have no other complaints. It’s convenient and we had a good time.
I love staying here! It’s a fantastic location, comfortable and clean rooms, the bar and rooftop are lovely spaces to relax in and the staff are always extremely friendly and helpful. It’s also very reasonably priced - will definitely stay again :) My only note for improvement would be the WiFi - it’s not the best especially when in the rooms. It drops in and out and can be very slow. The tv also isn’t the best. A lot of the offered channels don’t work - it would be great if there was an option to log into Netflix and/or other streaming services!
Clean, great location, super nice staff, i love to come back here!
Helpful staff, great breakfast and quiet! The bed could be better and a glass rather than a paper cup for water would be better.
Loved the excellent location near Parc de la Ciutadella and Arc de Triomf. It was clean and had comfortable beds. A small point for improvement would be the pillows. One was too high and the other was too firm. The check-in experience could also have been warmer. The receptionist took a phone call and spoke with a colleague while checking us in, and he seemed a little flustered. It wasn't a major issue, but it didn't feel like the warmest welcome. One small thing that would have made the stay even better is having a mini fridge in the room. It would have been great to keep drinking water cold, especially as the bottled water became quite warm. The man who greeted us at breakfast and took our roomnumber was very friendly and made us feel welcome.
I had a lot of problem with invoice, reservatiin cemter and receptima didnt get what I want I just eanted two separated invoices. We had only one shampoo for body and hair.. for this money we needed to have it separatly. They told us not not to put towel in fens, but a lot of room did it. Room very small wirhout wardrobe. I really thank prople from Bar they vere very good and quick in their services. Specially thanks to Mila, very nice person.
Well situated hotel. Clean rooms. Nice that the room window opens as a door. Good bar menu choice.
I come here regularly, and it always feels like home. The service is impeccable, the staff are genuinely welcoming, and the venue is perfect for both business and leisure. A place you can always rely on.
Excellent location and friendly staff. I would like to praise Vanessa at the breakfast , Ines,Iris and the other staff at the reception desk.
I stay here every year on behalf of Tomorrowland, and although I already know what to expect, this year's experience exceeded all expectations. The reception team was exceptionally friendly, welcoming, and always happy to help. It was also incredibly convenient that our materials could be stored in the luggage room, as we often need extra time to sort through boxes and equipment. This made our work much easier. The daily housekeeping was outstanding. The room was always impeccably cleaned, and the housekeeping staff were very kind and considerate, adapting their schedule to clean the room while I was out. Overall, I truly enjoyed my stay. Thank you to the entire team for making it such a pleasant experience. I sincerely hope to be back again next year! I will share my experience internally with the team.
A pair of Headphones went missing from our room
Good Nice staff
Hotel was good overall, but soundproofing in room was terrible and everything from the hallway and adjacent rooms could be heard. Would have also bee nice to have some additional light meals available beyond toasties.
Beautiful hotel. The lounge is so well designed and you have everything you need. Very modern, clean and well-equipped. Staff very friendly and helpful. Will definitely stay again.
the bar didn't have stuff for a long time
Staff was friendly and nice . I feel it’s too basic and the charges thus are too high for that.
We enjoyed our stay overall and the location was very good. We were however a bit disappointed that because we had to complete the full check-in process online prior to arrival, when we arrived at the hotel, the receptionist didnt bother to chat to us at all and just gave us the room key. We were travelling for a birthday and in previous hotels including Motel One we usually get a voucher or at least some local recommendations. It would have been nice if staff had shown any interest in engaging with us as guests.
Very helpful staff. Great location and facilities.
One morning there was no hot water so had to take a cold shower.
my best spot in Barcelona
A wonderful experience staff so helpful and very clean with a great location A few minor negatives where the air conditioning was not cold enough in my room and shower ran out of hot water 2 nights out of 4 but would definitely return in the future
As always, my stay at Motel One was a real pleasure. Thank you for the excellent service and the welcoming atomsphere. I'm already looking forward to my next visit.
I was very disappointed with my stay at this location. I chose Motel One based on our excellent experience at the Antwerp location. It was extremely clean and quiet and we slept well. However, at your Barcelona location I got very little sleep. There was no noise suppression from the hallway so guests and staff moving along the hall made noise at all hours preventing continued sleep. I could also hear my neighboring room guest late at night. Furthermore, we were next to a supply closet and when staff came in to start work in the morning, things were being dragged across the wall and the door was constantly being opened and closed. I think the first priority of any hotel should be the sleep quality of its guests; otherwise, we might as well be in a hostel. After Antwerp I thought I would become a dedicated return customer of this chain, but now I will be more skeptical.
Helpful staff, welcoming entrance foyer, very clean
Clean and nice room with a comfortable bed. The hotel is situated in a quite calm area in Barcelona with a green park opposite. The staff were very kind and helpful.
Very good experience. Excellent position to visit Barcelona. Excellent reception. Maybe I would have preferred the rooftop bar to stay open a bit later in the evening, to allow for a better and longer experience up there.
Very nice people. Rooms small but copy. Our room were not ready until 1 pm but worth the wait.
We enjoyed it very much. Clean, comfortable. We enjoyed the breakfast terrace.
Marvelous clean hotel with tiny tiny rooms.
The service was very good, location good, however, the rooms could have been a little bit larger.
The staff was so very friendly. The lobby bar and seating areas along with the roof top lounge made up for the smallish rooms. Location great.
Very enjoyable stay, rooms clean and cool (in a very hot week), bed comfortable, good shower. Staff friendly and bar area spacious and a good place to sit.
Clean and in a very walkable area. Nice staff as well.
The hotel room was clean but sparse. I would have expected a coffee pot or kettle in the room and was disappointed that coffee had to be purchased. I would rate the value of the hotel to be low. Personnel were friendly and attentive.
Beautiful hotel in good location, competent and friendly staff, lovely rooftop bar.
I always enjoy the motel one and I think they're a great balance of style and affordability. Unfortunately, I did see a cockroach in the bathroom on the last night, but I will give credit to the receptionist who dealt with it at 2:00 in the morning and offered me some water and a late check out as compensation. I appreciate it's difficult in these hot climates but it wasn't a brilliant experience. I would also advise that much as I appreciate the bed being made and some basic cleaning. I think the housekeepers don't always need to change the towels. I made a point of putting my towels on the rails to avoid this but they went ahead and did it anyway which is very kind of them but not so good for the environment.
It was all beautiful. The public spaces on the ground floor make a difference. A truly pleasant place. Thank you.
Although I complained twice nobody fixed the television problem - no functionality! Would‘ve been nice to watch the world cup….
Practical position and tidy room. There should be however a bottle of water in the room.
Everything was good. The room could be a little larger and have a fridge and coffee maker, etc. but I knew that before I booked. We had a good stay overall.
Clean hotel, very friendly staff and amazing breakfast options. They even had quite a few choices for vegans. It was especially great that they also had a coffee machine that was filled with oat milk. That is a very rare find. The staff was always very helpful as well. The location of the property was absolutely great too. I would definitely recommend staying there.
We enjoyed our one night stay at the Motel One Barcelona. From the minute we arrived until checkout, everyone was welcoming and helpful. The location was perfect for walking around Born and for meeting up with our afternoon guided tour group.
Really great value. Central location and clean
Clean hotel on a great place across the street from a park. Amazing breakfast and helpful staff. A really great stay! Awesome rooftop terrace as a nice bonus.
Clean and quiet rooms to usual Motel one standard. Room was very cold due to excessive air conditioning.
Incredibly unfriendly staff. Uncomfortable and limited accommodation comforts. This is the only time I will ever stay here. I do not recommend this hotel to anyone.
I had excellent time staying in Motel One Ciutadella. From the first moment the staff was welcoming, kind and ready to assist with any request. Keeping my luggage before checkin after checkout, printing, transportation- wonderful service.
Great location, comfortable room, lovely roof terrace.
The staff is really kind and competent; the only suggestion is to add a fridge in the room.
The staff were amazing, and the decor and amenaties were excellent. What a wonderful place to stay!!
Gallery
Everything you need at a glance
- Great locationStay somewhere special
- Free WiFiThroughout the premises
- Drinks and snacksDiscover our wide selection at the One Lounge
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- Pets welcomeContact the hotel directly
- Parking spotsMore information under directions
- My Service OptionOpt out of daily housekeeping – to help our environment
- Roof-top terraceWith views over the city
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Popular with familiesHotel besitzt Familienzimmer
- RECEPTION DESK
Available 24 hours
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - TOURIST TAX
The city of Barcelona levies a tourism tax of EUR 5.50 per guest per night, which can be paid on site.
- UNDERGROUND PARKING
Limited number of parking spaces available (€20 / 24 h)
- BREAKFAST
Mon – Sun: 7:00 am – 11:00 am
- VISITORS WITH CHILDREN
Please note that additional beds are not allowed in this Motel One. Find more information here.
- PAYMENT METHOD
Please note that payment via PayPal is currently not possible for this hotel.
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- TOURISM REGISTRATION NO.
HB-004822-94
- PARKING
A limited number of parking spaces are available in our underground car park (€20/24 h.)
- ARRIVAL BY CAR
Plan your route here.
- PUBLIC TRANSPORT
You can reach our hotel via the bus stop Pg. Pujades – Parc de la Ciutadella or the underground station Arc de Triomf. Click here for more information about your connection
Location and surroundings
Naturally Stylish
The grass is greener - at our Motel One Barcelona-Ciutadella!
Art with Heart
Anaïs Senli has practiced some networking in Barcelona.
Discover Barcelona afresh – natural, local and green
At our Motel One Barcelona-Ciutadella, we combine typical Spanish architecture with locally manufactured designer furniture and the natural influences of the surrounding flora and fauna. The result is enough to make you forget you just came to stay the night! From the reception with its classic cement tiles to the comfy chairs by Spanish designer Patricia Urquiola and the carpets by the local company Nanimarquina, the hotel is full of inspiration from the nature of the nearby park. Pendant lights by Bocci are reminiscent of a bunch of flowers, the natural Spanish stone floor adds a rustic touch and a large outdoor area with lounge invites you to sit back and relax.
Our rooms are also full of comfort and life: at the head of the box-spring beds are designs by the young illustrator Lara Costafreda that play with the themes of plants, nature and the jungle.
While the Motel One Barcelona-Ciutadella might invite you to kick back and unwind, there’s a lot to discover in the city itself as well. Our affordable design hotel is not only near to the Ciutadella park, where you can take a leisurely stroll, but also close to attractions such as the Sagrada Familia, Barcelona Cathedral, the lively La Rambla street and the Plaça de Catalunya in the city centre. ¡Benvinguts a Barcelona!
