Motel One Manchester
3 Hotels in Manchester
What our guests say
Very good
Overall rating from 9,247 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.6 of 10
Room 8.8 of 10
Bathroom 8.9 of 10
Free WiFi 9.2 of 10
Value for money 8.9 of 10
Breakfast service 8.2 of 10
Friendly and efficient staff, lovely lounge areas and tidy modern rooms
We had a wonderful one stay for Take That concert Our room wasn’t ready the staff kept our bags. Check in was smooth friendly reception staff in checking out and in was a good experience during a busy time. The hotel was lovely and clean in the communal areas and in the rooms. spacious bedrooms comfortable beds pillows and bedding.very good shower and towels We used the bar nice gentleman served us Breakfast had a good choice for Continental breakfast replenished well.
The members of Staff; Tiana, Jack, Emily, Bergen, Fernando, Keith, Poppy, Felix, Hailey, Angel, Jason, Luke, Joe and night staff all delivered excellent service and customer care at all times.
Lovely - great location, fab that the bar was open until 2am. We went to see a gig in the City and got back to the hotel about 12. Was great to be able to sit and have a relax before we all went to our rooms. Rooms impeccably clean, staff really nice and helpful.
Safe, clean and value for price paid
Exc Excellent as always
Couldn't have been more central if you tried! Great breakfast right next door at Pret.
Great location, friendly staff and lovely continental breakfast. Very good value for money in the city centre.
Room is adequate, a little small. Wardrobe space is inadequate and there's nowhere for a suitcase to be placed.
Great first impressions - warm greeting on arrival, hotel was clean and in a great location. The young lady on the reception desk checked me in. She was very professional and the process was smooth and hassle free - she is a credit to the team. My room was spacious and the bed was very comfy. I had a great night sleep - the air con was a blessing. Would 100% visit again when I visit Manchester
So friendly
Fantastic staff very friendly nothing too much trouble. Highly recommend this hotel
Really great stay, thank you! The rooms were clean, comfortable, and well equipped with everything I needed. The atmosphere throughout the hotel was lovely, and the breakfast and bar offerings were excellent. The only piece of feedback I'd offer, purely in the spirit of being helpful rather than critical, relates to check-in. We had extended our booking for a couple of rooms, and there appeared to be some difficulty locating the updated details on the system. The front desk staff were very open about the issues they were experiencing, which I appreciate, but as guests who had travelled a long way, it left us feeling slightly concerned that something had gone wrong with our booking. In situations like this, it may be more reassuring for guests if staff simply acknowledge that they need a few moments to investigate and then provide an update once they've confirmed the details. Something along the lines of, 'Let me just look into that for you/ would you mind waiting a moment while I pull up your booking?' or similar, would have helped us feel more at ease I think :) Overall, though, it was just what we needed, close to the event we needed to get to and we'll return I'm sure!
The Motel One model provides a service which covers all your needs in an efficient and effective way with the bonus of all staff being very helpfull - nothing is a problem. The room staff are very courteous and provide an excellent service on a daily basis.The athmosphere is at all times welcoming - with a smile.
A great experience, easy check in and a good central location for Manchester City centre.
Best location… everything right there at your doorstep. Front desk staff, along with everyone else were amazing. Helpful, kind and knowledgeable.
Very lovely and clean hotel. Perfect location. I wish the room had an iron and ironing board. I asked for one at reception but I was told to bring it back down as soon as possible.
Location. Bag drop. Good sized room. Comfortable bed.
An excellent hotel, perfect for a budget stay. Far more comfortable than expected for the price.
Everything was v good. Was a comfortable stay.
Very poor. I was stuck in a lift for approximately 42 minutes . Hotel staff were not going to ring fire engine as they had to ring engineer first and of the engineer didn't get back to them on 30 mins then they can ring fire engine . There was 8 of us in the lift (says it fits 13 absolutely doesn't !!!!!) it was like a sauna in there and they wanted us to wait another 30 mins on top of how long we'd already been stuck in there . My mum was luckily in the same hotel as us and before I lost signal I managed to get a text through to her to say we were trapped to which she argued with the receptionist when they refused to call the fire engines . So my mum rang them for us and they were with us within 4 minutes so props to them. When we finally got out the lift all we were given was a bottle of water ??? We asked to fill out an accident form and make a complaint to which we were told they don't have a form so we had to write our details down on a blank A4 piece of paper and I was promised a phone call off the manager the day after , I am still awaiting this phone call. There was a diabetic and an asthmatic person on the lift with us and the situation was not taken seriously enough by hotel staff . Someone was having a panic attack in the lidt due to the heat and the fear of the lift potentially dropping . Very disappointed with the staffs ability to deal with the incident and extremely disappointed we have not heard anyrging about it . Atleast some compensation is required .
Good location
Everything was absolutely perfect. The room was spotless please thank the cleaners
Very nice, clean room, friendly and helpful staff
Helpful, Friendly professional staff
Great value for money. Modern and clean bedroom, bar and reception. Would definitely stay there again.
The location was excellent, the staff were wonderful, the room was clean and comfortable. The one issue was that we could not find the bathroom fan and as it was so hot that meant the steam from showers was making the room warmer and more humid. Not a big thing but it would have been helpful if the switch was more obvious (or maybe it was mean to be light controlled and it was broken but we didn't realise).
Great stay. Friendly staff, nice bar area, good location, clean rooms, little bit on the small side but does the job and excellent value for money!
Great hotel, perfect location. Compact room but has everything and good quality. Very clean. Helpful reception staff.
Professional staff good quality rooms.
I loved everything about this hotel. The location is excellent. The staff were so professional and friendly. The lifts to the bedrooms are very efficient. The room itself was perfect for a weekend stay. Nice bathroom and good shower. The bar area was lovely with plenty of comfortable seating. We will be back.
Clean, convenient and most helpful staff. Poppy In particular was helpful and so friendly.
Excellent position in the city centre, really convenient. Hotel rooms lovely and clean - air con was excellent!!
Always lovely stay here
Lovely hotel and ideal location.The room was great and very comfy bed. Very friendly and helpful staff, especially the two ladies on reception when we arrived. Would definitely stay here again 😊
Perfect location and staff were beyond helpful. Will stay here again
We came as a group of 6 (3 x rooms) As ever the hotel was welcoming and front desk staff were helpful and friendly. The bar area is relaxed and comfortable This is my hotel of choice in Manchester I have already booked to return
Decent value for money, clean, efficient and comfortable.. no frills but that was fine.
Great hotel, friendly and welcoming staff, lovely bar area and comfortable rooms.
Really nice friendly staff. The hotel is very clean and in a great location.
We stayed at Motel One Manchester-Piccadilly from Wednesday to Sunday, and we had a fantastic stay! Initially, we had booked a seemingly okay hotel in the center of Manchester called the Gardens Hotel. However, due to a room that was substandard to say the least—featuring an indescribable, terrible smell in both the hallways and the room itself, sticky bathroom floors, and 'air conditioning' that was just a noisy desk fan—we felt forced to look for an alternative near Piccadilly. (We still haven't received a refund for the money we prepaid to that first hotel). We were absolutely overjoyed when we discovered there were vacancies at Motel One. Walking through the doors here was the exact opposite of what we experienced at the other hotel downtown. As soon as we realized there was availability, we downloaded the app and booked immediately. Then we went back to the awful hotel we had checked into, packed our bags, and checked out. At Motel One, the air was clean and refreshing the moment we walked in. We entered a modern, welcoming lounge area with the reception desk at the back. There, we were greeted by two wonderful gentlemen who were smiling, genuinely attentive, and took great care of us. They found us a great room on the 12th floor. We were even given complimentary bottles of water from the bar to take upstairs. The room exceeded our expectations. It was spotless, pristine, offered a great view, and smelled clean and luxurious. The bathroom was lovely, equipped with everything we needed, and featured a large, spotless shower. We also appreciated the big, plush towels that were replaced daily. The bed mattresses were among the best my partner and I have ever slept on at any hotel in Europe. On top of that, the air conditioning worked perfectly, and the large windows let in plenty of natural light when wanted, with heavy curtains that blocked it out completely when it was time to sleep. Soundproofing was also excellent—no noise from neighboring rooms or the hallway. I honestly can't find anything to complain about, other than a bit of static on the TV signal, and the fact that we prefer individual duvets over the double one provided (though we probably could have asked for this if it really mattered to us :-)). We feel we got great value for our money. It was an excellent and surprisingly wonderful experience! We will definitely choose Motel One for our next visit to England. We didn't get a chance to try the breakfast this time, but everything else was top-notch.
Nice clean room but the carpet in the corridor and in the room needs changing as they look dirty. No water for guests, which is a bit mean in my view. No fridge.
Luke was so friendly at check-in, the room was spotless and I got a great night's sleep because of how quiet it was
Really good location and ideal base. Rooms were basic but very clean.
Great hotel. Nice room and comfy bed. Breakfast was lovely.
Absolutely perfect experience. The early check in is amazing. I checked in on Friday night and my train arrived at 11am on Saturday, by the time had travelled (max 5 min walk from station as it is literally across the road) to the hotel my room was ready. Will definitely stay again
Very good reception team especially Maria. She is so nice and remembered me from a previous visit a year beforehand. The customer service leaves a very good impression. I will be back again .
The gym (fitness room) is missing. A small restaurant could have been useful or some snacks. The fruit at breakfast was not really qualitatif. joghurt choice was missing. no water bottle in the room.
Great location. Fab Staff. Nice Comfry bed xxxx a real find.
We had a peaceful nights sleep at the hotel in Manchester. The room temperature was nice and controllable. Only niggles were that the TV did not have any signal, we could not use the safe as it constantly flashed “error” and the sink, in the en-suite leaked! The pillows though, were the best I have ever slept on!
Switch on. beOne.
Your benefits at a glance:
Manchester
Capital of culture and football
In the north west of the UK, Manchester has transformed itself over the years from a grey industrial stronghold into a metropolis for football, music and culture. Motel One has three affordable Design Hotels on site. Our Hotel Manchester-Piccadilly, Hotel Manchester-St. Peter's Square and Hotel Manchester-Royal Exchange offer unique design, friendly service and stylish rooms with cosy box-spring beds.
After booking your stay, you can look forward to free WiFi, an organic breakfast and high design for low prices. A tip for the bon vivant: in our One Lounge, you can savour not just a healthy breakfast but also an afternoon coffee or evening glass of wine.
Budget Design Hotels in Manchester – your Motel One
The city once plagued by the darker side of industrialisation is now a vibrant place to live and a popular destination for short stays, city breaks and weekend trips. Tour this former stronghold of the Industrial Revolution and you can’t help noticing the canals crossing the city. Used for transporting goods while industry was still booming, now the old warehouses along their banks are a distinctive element of the city’s image. Spacious loft apartments, chic bars and modern flats are now housed in these towering brick edifices, symbolising Manchester’s rebirth in modern times.
The Lowry cultural centre is also on the waterside at the Salford Quays docklands development. This complex, comprising two theatres, several galleries, cafés and restaurants, is built on what was formerly a reloading point for the cotton industry. Cross over the Manchester Ship Canal to reach the Imperial War Museum North, conceived to resemble a shattered globe shape, symbolising the effects of war.
Old Trafford, the Manchester Art Gallery and the Northern Quarter
Football’s coming home! Football fans are of course entirely spoilt in Manchester, and the Old Trafford stadium, home of Manchester United, is also a prime example of effective stadium architecture. Take a two-hour guided tour around these hallowed grounds to take your seat on the reserve bench, view the club’s trophies in its museum, and soak up the unparalleled atmosphere of the player tunnel itself. The National Football Museum to the north of the centre is another must-see for fans of the beautiful game, with free entry and exhibits including a replica of the sought-after Jules Rimet trophy, used for years as the World Cup trophy, and a jersey of Maradona’s from 1986.
If you prefer art to football, you’ll find what you’re looking for at Manchester Art Gallery on Mosley Street not far from our Design Hotel. It houses a significant collection of European art, focussing on works by UK artists.
The centre’s Northern Quarter right by the Motel One Manchester-Piccadilly is well worth a visit, home to trendy designer boutiques, pubs, clubs and jazz venues. It’s emblematic of the modern city, and attracts bands and fans from around the world. A warm Northern welcome awaits in Manchester.
