Motel One Manchester
3 Hotels in Manchester
What our guests say
Very good
Overall rating from 9,347 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.6 of 10
Room 8.8 of 10
Bathroom 8.9 of 10
Free WiFi 9.1 of 10
Value for money 8.9 of 10
Breakfast service 8.2 of 10
Clean and calm environment and the rooms were clean and beds were comfortable, staff were friendly and helpful.
Stay was good. But was told at check in we would get sent invoices and we’ve still not received.
I have stayed in this hotel half a dozen times and cannot fault it. On this occasion the reception staff went over and above to help me.
The water in the shower was not hot enough. Coffee at breakfast tasted off, and could not toast my bread. No gluten free options. Bathroom was noisy at night, so was bedroom due to tram at night.
I needed to change the address of my invoice as it was wrong. The staff at reception initially said it was not possible and then took ages to do this.
This was my first stay at a Motel One. Good location, price, room, staff, breakfast - thank you.
The room was nice but there was an overwhelming smell of artifical room freshener. It was like there was a plug in smell or coming through the air con system that just could not be turned off. It was over powering and very artificial which was off putting. As I did not get to the hotel until 10pm, it was not worth the hassle of changing rooms. Room 335
I was unable to get any sleep due to the sound of running water rattling drains near my room - It sounded like the continuous run of a toilet. Otherwise the stay was satisfactory
Caroert on common corridor level 3 looked very dirty and could had been renewed. Was given room 317 which did not have any view. News channell Sky did not work
I have stayed with you a few times the rooms are usually ok, but this time the air con wasn't working so hot in the room no phone to call down it was making a noise so couldn't sleep as well in the morning told the receptionist she just said she would report it.
Very limited breakfast options and worst juice Ive ever tasted. Comfy bed and good air conditioning.
Excellent accommodation, clean & quiet with lovely staff. Would benefit from an additional toaster as it takes 3 passes for crumpets which takes time when there's a que
Friendly staff and good service . Issue with TV in room - as internet based this kept freezing . Room 422 which was very annoying
Friendly staff, clean rooms and good quality breakfast.
Would be nice to have some water in the room.
Staff were friendly, but the hotel seemed VERY basic in terms of what was on offer. Room was fine, BUT, no phone or iron / ironing boarding, so several trips to reception needed. And the bathroom, although everything worked, it had a strong unpleasant smell, which was present when I first entered the room and when I left. Breakfast, there were some choices, but very basic. Why would porridge not be an option!
Stay in this hotel weekly, really like it only issue is there is always something that doesn't work in the room, this week it was the tv
Great location with quality and well designed lobby and rooms. Friendly staff. Very comfortable and perfect for my requirements - I will certainly book in future!
This is the only hotel I stay at in Manchester and many other European cities. All of them are just what I need. One very important thing you need to change. Your pre-arrival check in website is in breach of the UK and EU GDPR. You expect people to provide sensitive information including date of birth and other, more importantly, passport number. I have spent 60 years travelling world-wide and still do. No other hotel demands this data, which can easily be stolen.
Best hotel in Manchester, friendly, relaxed excellent clean rooms and excellent breakfast.
Good hotel. Friendly staff. Good location. Good bar. No hot breakfast. For some reason all info / check-in etc.. came through in German??? Room could be cleaner, hadn't been hoovered, bathroom had debris from previous guest, shower not very powerful.
A nice hotel. The breakfast didn't have the best variety and a bit expensive, I guess due to very late booking.
Have stayed a few times due to location, spotlessly clean rooms and the most important great staff... all interactions from the front desk to those dealing with the rooms was professional, helpful and above all friendly.
Had a lovely stay!
Room 4.08 - Saturday 11 April 26. I was very underwhelmed to be honest how basic the room actually was. I paid to upgrade to a ‘special one’ as the evening out was to celebrate my wife’s 46th birthday, (we had travelled over from Leeds). The room was tiny and whilst the shower was hot and the bed was reasonably comfortable there was simply nothing ‘special’ about the room and for £160 I wanted more. The view out of the window was of the street and scaffolding opposite and we heard every tram that went by. Again, the opposite of special. I would hope that there is some kind of complaints procedure to follow as this review should be considered that, a complaint. I’ve previously stayed at the Motel1 at Piccadilly which was significantly better. Would not recommend the hotel to friends or family and feel that to remediate this I’d like a significant refund or a complimentary stay another time.
good experience
Hi, you sent this evaluation to the wrong person. I am not Erik. I received also an invoice for Erik Johannesson. Please try to correct this.
Well located, friendly and professional staff, clean and well presented.
Room was clean and a reasonable size for one. The toiletries were limited but sufficient for one night. There was no bottled water in the room which was disappointing
I felt very welcome at the hotel. the atmosphere was cosy, the stuff firendly - special thanks to Michael at the frontdesk for his help and also patience:) great breakfast, hotel location, design, comfortable, clean.. I had a great time, highly recommended.
Everyone was really helpful. Very friendly and nothing was too much bother. The reception staff and Robert the janitor were great. Shout out to the Barman on Sunday night (sorry forgot to ask his name) was brilliant. His recommendations for gin was superb!!
Excellent stay again- such a quiet hotel for a city centre location (because it’s on St Peter’s Square). Appreciate that the cups in the room have been significantly upgraded from the flimsy/dangerous paper ones to bigger, sturdy plastic ones. Would still prefer proper ceramic mugs, though. Would prefer jugs of real fruit juice for breakfast instead of the horrible machine-mix concentrates, which taste a bit like horribly sweet cough medicine. Even basic cartons of supermarket long-life juice would be a massive step up from what’s on offer, juice-wise. Fabulous pastries - real-deal croissants & absolutely gorgeous fresh fruit salad.
Great central location and helpful staff.
Very clean and calm environment with access to almost everything. Friendly and helpful staff everywhere. All you need for that perfect stay.
I had a really great stay at Motel One Manchester Piccadilly. My room was very clean, modern and with all the facilities, most of all the bed was really comfortable, luxurious bedding. The staff was very friendly and accommodating and I was able to use the room before checking in and on the day of departure offered to store my luggage. The breakfast was delicious, continental buffet. The atmosphere very relaxing and with a cool vibe and there is also a bar lounge area to relax in. All in all, a budget friendly and great experience, highly recommended, I will definitely keep using Motel One in the future.
Air Conditioning didn’t work in the room and it was unbearable! Shower had no power and trickled at times Comfortable beds Great location
Clean hotel and friendly staff. Also in a good location very near Manchester Piccadilly Station
Very smooth, efficient and welcoming checkin. Miss Tadah was very welcoming and assigned a room facing a quiet street. 10 out of 10 for customer service for Miss T!
I loved everything about the hotel.I slept soundly like i was at home
Very nice hotel, great location in the middle of town but still pretty quiet. Staff very friendly, especially the lady who cares for the breakfast buffet. Liked also a lot that the had a in-room safe, reusable cups in the room and more option to store and hang clothes. The lobby was spacious but too dark. A bit lighter couours would fresh up
Hotel rooms very clean, bar area spacious, staff helpful and friendly, breakfast good choice.
Superior room was very poor, not the usual expectation from Motel One. View into basement from window was a huge disappointment. Receptionist did a great job to help us find a new room, albeit just a standard room. Experience at St Peter's Square Motel One had always been absolutely perfect, so expected the same, but this hotel felt a lot less classy than other Motel One hotels we have stayed in.
A very impressive hotel. Helpful staff and everything that was needed while appearing very luxurious and value for money at the same time. Super comfortable. Lovely bar! Brilliant central location.
An easy stay in a very convenient location.
Every single staff member we interacted with was exceptional. From front desk to housekeeping to bar tenders— everyone was friendly, accommodating, and solutions oriented. You have hired some fantastic people and clearly provided quality customer service trainings. Please extend our thanks to them! Also loved the central and safety of the location.
Maria at the front of house is always so welcoming. She is a true asset to Motel One
Brilliant stay, excellent location, amazing shower, comfy and spotlessly clean.. will definitely return soon , also very helpful lady in reception
All was as expected and all went well.
Great location and everything you expect from the Motel One chain, modern, clean, comfortable and everything you need.
We were able to check in very early. Lovely staff on reception. The room was very clean with very comfortable bedding. Also very reasonably priced.
Switch on. beOne.
Your benefits at a glance:
Manchester
Capital of culture and football
In the north west of the UK, Manchester has transformed itself over the years from a grey industrial stronghold into a metropolis for football, music and culture. Motel One has three affordable Design Hotels on site. Our Hotel Manchester-Piccadilly, Hotel Manchester-St. Peter's Square and Hotel Manchester-Royal Exchange offer unique design, friendly service and stylish rooms with cosy box-spring beds.
After booking your stay, you can look forward to free WiFi, an organic breakfast and high design for low prices. A tip for the bon vivant: in our One Lounge, you can savour not just a healthy breakfast but also an afternoon coffee or evening glass of wine.
Budget Design Hotels in Manchester – your Motel One
The city once plagued by the darker side of industrialisation is now a vibrant place to live and a popular destination for short stays, city breaks and weekend trips. Tour this former stronghold of the Industrial Revolution and you can’t help noticing the canals crossing the city. Used for transporting goods while industry was still booming, now the old warehouses along their banks are a distinctive element of the city’s image. Spacious loft apartments, chic bars and modern flats are now housed in these towering brick edifices, symbolising Manchester’s rebirth in modern times.
The Lowry cultural centre is also on the waterside at the Salford Quays docklands development. This complex, comprising two theatres, several galleries, cafés and restaurants, is built on what was formerly a reloading point for the cotton industry. Cross over the Manchester Ship Canal to reach the Imperial War Museum North, conceived to resemble a shattered globe shape, symbolising the effects of war.
Old Trafford, the Manchester Art Gallery and the Northern Quarter
Football’s coming home! Football fans are of course entirely spoilt in Manchester, and the Old Trafford stadium, home of Manchester United, is also a prime example of effective stadium architecture. Take a two-hour guided tour around these hallowed grounds to take your seat on the reserve bench, view the club’s trophies in its museum, and soak up the unparalleled atmosphere of the player tunnel itself. The National Football Museum to the north of the centre is another must-see for fans of the beautiful game, with free entry and exhibits including a replica of the sought-after Jules Rimet trophy, used for years as the World Cup trophy, and a jersey of Maradona’s from 1986.
If you prefer art to football, you’ll find what you’re looking for at Manchester Art Gallery on Mosley Street not far from our Design Hotel. It houses a significant collection of European art, focussing on works by UK artists.
The centre’s Northern Quarter right by the Motel One Manchester-Piccadilly is well worth a visit, home to trendy designer boutiques, pubs, clubs and jazz venues. It’s emblematic of the modern city, and attracts bands and fans from around the world. A warm Northern welcome awaits in Manchester.
