Motel One Manchester
01 / 03
What our guests say
Very good
Overall rating from 9,350 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.6 of 10
Room 8.8 of 10
Bathroom 8.9 of 10
Free WiFi 9.2 of 10
Value for money 8.9 of 10
Breakfast service 8.2 of 10
I am was very impressed on my first stay, and will return. Staff were friendly, and the room was clean, and at a good price.
Hi, we did a last minute booking, because the hotel that we had booked was closed for refurbishment, but we were not informed. The staff at the Motel One were very helpful and friendly and helped us with our booking and we will definitely book again.
Had a brilliant one night stay after the football. Thanks so much to everyone, staff are always very welcoming & the rooms are always very comfortable. We’ll be back.
Great location, very nice bar, friendly staff - all good. The room was quite small but very comfortable.
Nice, clean room with some big windows. Clean bathroom and good towels (fluffy and a large size). Nice coffee provision and a large bottle of water was welcome. Good, friendly staff made a huge difference with their welcome and farewell. Things that could be improved: blackout curtains would be good, especially as this is an area with a lot of nightlight; better window noise insulation - hearing trains screech on the tracks at night was not pleasant; a less "spicy" smelling handwash would be preferable (something neutral like Dove would do!).
Our room was clean and very comfortable. Bathroom was spotless too. Bed was very comfortable.
As a solo female traveler I was delighted at how close it was to train station as you never really know when booking on line. The bed was so comfortable and the room quiet, just what I needed after hiking 3 mountains in 3 days.
Excellent location, comfortable rooms, excellent cleaning, very friendly and helpfull staff.
Hotel was perfectly located. Decor was lovely. Staff were superb. No complaints at all. Would choose to stay here again.
The kindest staff ever, we felt really comfortable and they always helped us. The rooms were clean and overall everything was great. Would always book this hotel again.
Great place to stay in Manchester. The hotel was very clean, and our room was lovely, bright and comfortable. The service was excellent, and the staff at the desk were very kind and helpful. Everything was perfect — we really enjoyed our stay!
Perfect stay, exceeded expectations
Third time staying here. Excellent.
Lovely hotel, friendly staff, chilled bar area and in a good location.
Lovely hotel, was clean and modern. The bed was comfy and the room/bathroom was well equipped.
There should be a grab rail in the Walk-in shower. The floor is slippery and it is unsafe without one. Bread rolls ought to be warmed up before being put out on the Buffet for breakfast.
Staff friendly and willing to help Room clean but dated Food good
In terms of breakfast: The same week, I stayed the nights before already at the Motel One in Newcastle. Thus, I have the direct comparison: Newcastle offered a fresher and bigger choice. And breakfast area is a further located from the door - so: more compfortable.
Great hotel, great staff.
Excellent stay! Thanks to Chloe and team for going above and beyond. I absolutely loved my stay and grateful for the lovely room.
Greatly located to get around Manchester city centre and with the trams at your door easily accessible to many more places, such as the coop live or OVO. The hotel gives a comfy cosy feel with the decor and although located in a busy area there was no outside noise disturbing our stay in our room. Staff are always helpful and polite whenever I go to stay. A very pleasant and clean place to stay when I am visiting Manchester.
Nice staff always friendly!
Enjoyed another great stay in Motel One.Staff couldnt do enough for us, room was spotless, we hope to be back soon.Karla on reception was amazing!
Comfortable bed good shower. Pleasant breakfast. All at a good price.
We like the hotel chain.
After stating in numerous motel ones around Europe I can honestly say that this stay was very poor from start to finish. I feel like this property on particular has really let itself go. The level of hygiene was very poor and all areas of the hotel was completely left unchecked. Now to the worst part, my daughter and I stayed for 2 nights in total and over the whole weekend we had 3 hours sleep. After being kept awake for the entire first night and ringing reception about the guest next door to us who were shouting playing music and running up and down the hallway nothing was resolved. We mentioned it to the people on the desk in the mor I g and we were told it was being investigated and assured it would not happen again the following night. How wrong they were, it was worse again and when we rang down again nothing was done. It was so bad I would seriously have to reconsider staying with the chain again which is unfortunate as me and my entire family use this company regularly.
Modern and comfortable with helpful and friendly staff.
This is my home in Manchester. Friendly and helpful service, handy location and all you need for a short stay. Everything the staff can affect is top-notch incl cleanliness and breakfast. Reusable cups and new hairdryers welcome. Needs work: furnishings are getting tatty and the coffee & juice are bad. Main website is VERY slow.
Staff are welcoming, responsive and friendly. The rooms are clean and well laid out, perfect for a City stay. Bar prices on the expensive side but maybe to be expected in City Centre. The only slight disappointment was the breakfast, we hadn’t realised it was continental style and not a hot, cooked breakfast. We would have chosen to eat breakfast elsewhere had we known this.
Probably one of the grimmest rooms I've ever stayed in. Thankfully, it was only £55 had it been any more, I would have complained. The best thing was that the Q-park is next door, and that would be the only reason I would return.
Hotel was fine and location was perfect. Only issue I had was housekeeping knocking on my door twice on the morning I was checking out.
First class stay and the staff were kind and helpful. Good welcome. Room was clean and perfect. An English breakfast would be welcome.
Excellent hotel providing a great central location providing high quality at a great price. The room was stylishly fitted out and had a very nice bathroom. The bed was very comfortable so I slept very well and good to have temperature control as I usually get hot. Staff were wonderful- they seem to take pride in providing great customer service in contrast to some other hotels where staff look weary and don’t want to be there. Overall a great stay and I will definitely book with this company again.
lovely communal areas, excellent breakfast, decor is wonderful, beds comfy
Have stayed at this property many times, and have always been satisfied. If I had to find fault with anything it would that this time at breakfast the were slow in restocking empty food items.
Very clean, very friendly and helpful staff, super bathroom and lovely comfy bed. Perfect
A first time stay at this new Manchester property having used others before. As expected all excellent and as you would expect at Motel One.
Great stay as usual. Friendly staff, modern clean hotel, great room and bathroom layout and facilities. If I have one niggle, it's the plastic takeaway style 'cups'. Even when 'new to the room' they can have traces of a coffee smell to them if they've been in use for a while which means you can smell the old coffee when used for drinking water.
Overall good experience. Airconditioning not working in the night, and suddenly changing itself to heating mode and heating the room up to 25C was not exactly a great experience. If airconditioning for whatever reason is not to be used in the evening, inform your guests beforehand!
very overpriced. We paid ~£350 for 2 nights for a tiny room. Breakfast not included.
Always a fabulous stat here. 5star
A perfect location in the centre of Manchester. Very quiet in the room despite the city centre location. Very clean.
Friendly local staff on Reception. Big comfy beds. Very busy hotel but I heard no noise at night.
Everything was perfect, as always. I really enjoy staying at this hotel and have always had a great experience. However, I noticed a couple of things during this stay that I felt were worth mentioning. Firstly, there were no toilets available at the reception, as all the toilets were out of service. This was quite inconvenient, especially as the hotel was very busy. I also noticed that when I was sitting in the reception area, there was no complimentary water available for guests. I normally see water provided in the large jug near the bar, so I found it quite unusual that this was not available during this visit. I did ask them, and they said I had to pay for it. As it was a bank holiday weekend and the hotel was clearly very busy, with a large number of people around reception throughout the day, it felt as though the hotel was not fully prepared for the increased number of guests. Aside from these points, everything else was excellent, and I continue to enjoy staying at the hotel. I hope this feedback is helpful for future busy periods.
Great location, handy access to trams and nice ambience
Low water pressure in the shower. Poor and interrupted WiFi connection. Shelf could have been better cleaned. Bar is average. I needed to ask 4 times for get the room cleaned on one day (at 11am, at 12:30pm, at 1:30 and at 3pm). Otherwise fine.
Fabulous staff name drop polly at the reception The guys behind the bar fabulous
Check in was swift and friendly, the room was clean and comfortable, the location is excellent for what we wanted and the staff were all lovely that we encountered.
Hello While staff are very friendly, I was disappointed of having the “computer” allow checking only at 3 pm with everyone else which of course resulted in a past 3 checking while it is clear that rooms are ready before. Also - the water stream was super weak which was unfortunate but changing rooms so late given late check in was not reasonable for us. As members and returning guests in the chain (third time this year) I didn’t feel valued and will consider coming again. Ben
Absolutely fabulous as always. Including breakfast which we haven’t had before. On last night work up quite hot and couldn’t get the air con to work so put room as 9.
Switch on. beOne.
Manchester
Capital of culture and football
In the north west of the UK, Manchester has transformed itself over the years from a grey industrial stronghold into a metropolis for football, music and culture. Motel One has three affordable Design Hotels on site. Our Hotel Manchester-Piccadilly, Hotel Manchester-St. Peter's Square and Hotel Manchester-Royal Exchange offer unique design, friendly service and stylish rooms with cosy box-spring beds.
After booking your stay, you can look forward to free WiFi, an organic breakfast and high design for low prices. A tip for the bon vivant: in our One Lounge, you can savour not just a healthy breakfast but also an afternoon coffee or evening glass of wine.
Budget Design Hotels in Manchester – your Motel One
The city once plagued by the darker side of industrialisation is now a vibrant place to live and a popular destination for short stays, city breaks and weekend trips. Tour this former stronghold of the Industrial Revolution and you can’t help noticing the canals crossing the city. Used for transporting goods while industry was still booming, now the old warehouses along their banks are a distinctive element of the city’s image. Spacious loft apartments, chic bars and modern flats are now housed in these towering brick edifices, symbolising Manchester’s rebirth in modern times.
The Lowry cultural centre is also on the waterside at the Salford Quays docklands development. This complex, comprising two theatres, several galleries, cafés and restaurants, is built on what was formerly a reloading point for the cotton industry. Cross over the Manchester Ship Canal to reach the Imperial War Museum North, conceived to resemble a shattered globe shape, symbolising the effects of war.
Old Trafford, the Manchester Art Gallery and the Northern Quarter
Football’s coming home! Football fans are of course entirely spoilt in Manchester, and the Old Trafford stadium, home of Manchester United, is also a prime example of effective stadium architecture. Take a two-hour guided tour around these hallowed grounds to take your seat on the reserve bench, view the club’s trophies in its museum, and soak up the unparalleled atmosphere of the player tunnel itself. The National Football Museum to the north of the centre is another must-see for fans of the beautiful game, with free entry and exhibits including a replica of the sought-after Jules Rimet trophy, used for years as the World Cup trophy, and a jersey of Maradona’s from 1986.
If you prefer art to football, you’ll find what you’re looking for at Manchester Art Gallery on Mosley Street not far from our Design Hotel. It houses a significant collection of European art, focussing on works by UK artists.
The centre’s Northern Quarter right by the Motel One Manchester-Piccadilly is well worth a visit, home to trendy designer boutiques, pubs, clubs and jazz venues. It’s emblematic of the modern city, and attracts bands and fans from around the world. A warm Northern welcome awaits in Manchester.
