Motel One Manchester-Royal Exchange
What our guests say
Very good
Overall rating from 2,842 ratings
Friendliness 9.3 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9.1 of 10
Location 9.7 of 10
Room 8.8 of 10
Bathroom 8.9 of 10
Free WiFi 9.2 of 10
Value for money 8.9 of 10
Breakfast service 8.2 of 10
My 2nd time visiting this hotel and I think it's great. The prices, value, service, friendliness and cleanliness are great. I must give special credit to Georgina on reception and Mario (Bar Manager) who I thought were fab. For me, the bed was too low and too soft - my wife however thought her bed was perfect. I would have liked there to have been decaffeinated tea and coffee available, and skimmed or semi-skimmed milk. But I will be back!
Wow what a beautiful hotel beautiful staff Stephen on reception a little gem lovely room great night sleep delicious continental breakfast & spot on parking so secure.👍😀😀
Ideal location, clean and friendly staff
Great experience from booking to checking out!
Given the very reasonable price we paid for the room we were most pleasantly surprised by the value received.Not only was the accommodation clean, modern, stylish and comfortable but it was extremely quiet even though it was well located in the city centre.
Lovely quiet bedroom. Nice and clean,I had a comfy stay.
Hotel in a great location. Third time I've been to the hotel. Always receive courteous treatment from the staff. Small but compact rooms. Rich breakfast.
comfortable and convenient
Adequate best sums up this hotel, the room is adequate although there was no hot water in the shower and the TV had no connection to whatever Freeview service is used. The breakfast is underwhelming at best. However on the plus side its location is great and the bar area is nice and modern.
We stay at Motel One quite regularly. Our air conditioning was not working in our room. We were told twice that it would be fixed but wasn’t and when we went to check out and talked about our hot bedroom we were just told they were sorry.
Nice small hotel, excellent location, nice room but slightly small - wish there is a phone in the rooms and a fridge only. It would be great if they had the option of 2 single beds in the rooms.
Check in very smooth. I was there with my son & our rooms were on separate floors at different areas of hotel. Fatima on reception was so helpful, friendly & kind and moved his room to same floor as mine. Hotel very clean. Rooms were cleaned every day with fresh towels. Cleaning staff very friendly. Rooms quiet at night. Reception staff really helpful and knowledgeable with information on great things to see like the museums, art galleries, theatre & other places of interest Hotel was near restaurants & cafes. The hotel was in great central location & good value for money. Easy access to buses, trams & trains. I would stay there again & would definitely recommend it to others. Fatima was efficient, helpful & friendly.
Lovely stay and great price
I have stayed at this hotel a few times always had a comfortable stay staff are lovely.
Rooms are great value for money. Friendly and helpful reception staff. Excellent location. Comfortable bed. Parking on site but very tight spaces, and ended up being blocked in.
No frills hotel. Room clean & tidy ,comfy bed , clean Bathroom with good shower. Reception & bar helpful & friendly .China cups for cup of tea would have been nice .Excellent location in the center of Manchester.
Shoutout to Nyle! He was so funny, welcoming, and made us feel right at home. The service he gave us was outstanding from start to finish. The room was amazing and absolutely perfect, and our whole stay exceeded our expectations. What really stood out was how genuine and friendly the atmosphere was. Unlike some hotels where the service can feel robotic, everyone here made us feel truly welcome. It's one of the friendliest hotels I've ever stayed in. To the manager: please consider promoting Nyle or giving him a pay rise. He is exceptional at his job and made our experience even more memorable. Thank you for such an amazing stay!
Friendly staff. Good location Big enough for one night. Clean
Great location and very competitive price for overnight stay room was clean and comfortable
I wasn't fully pleased with my latest stay. My room was 135. The top of the shelf in the corner was dirty, which gave a poor impression of the room's cleanliness. I also found the breakfast selection too limited. The lack of warm food made the breakfast experience less enjoyable. Additionally, the receptionist arranged a taxi for me. Unfortunately, the taxi arrived 45 minutes late at 5:00 in the morning, which caused significant inconvenience. You may wish to reconsider your current taxi partner to avoid similar situations for future guests. Thank you for taking my feedback into consideration.
Great hotel, great value, my go to when staying in manchester
Lovely hotel , very clean and staff brilliant
Very pleasant & comfortable accommodation. Reception .& bar staff very welcoming & friendly. Super comfortable bed. Pillows could do with an upgrade . Overall really enjoyed our stay.
Love this hotel, location is fabulous & the staff and do helpful
Ideally situated opposite the Royal Exchange theatre and close to Marks& Spencer’s. Clean, functional room with good quality bedding and bathroom
Had a great stay one of the cleanest hotels I have stayed at your housekeeping team are fantastic. Wonderful reception staff, warm and friendly. Well situated for all Manchester has to offer.
Excellent location, great price, high standard of cleanliness, very friendly staff. Would recommend to anyone who wants to be right in the centre of the shopping district!
Great value, friendly staff, amazing city centre location, clean rooms, decent breakfast. Highly recommend.
This is a great choice for budget friendly accommodation in Manchester. The rooms are decently sized and the beds are cozy. The hotel is in a good location and well-connected by public transportation. The breakfast at the hotel is basic and offers a limited selection of items to start your day. I did have some troubles with the bedside tables though. The sharp corners of the table is on the same level as the bed and there is a high-chance for guests to accidentally be hurt in the sleep. I had bumped or scratched on it a couple of times in the sleep. Apart from this minor incovenience, everything else is perfect.
Lovely and clean hotel staff friendly and helpful always use this hotel group if I can
Fantastic staff friendly and helpful the room may of been small but it was big enough and very comfortable
Amazing stay as usual I just wish to deep clean the carpet
Lovely friendly staff. Beautiful clean hotel
Couldn't fault our stay! Staff were friendly, hotel is spotlessly clean, very happy with our room and a good variety of food for breakfast. Great location too!
Lovely rooms. Staff friendly. In the middle of a heatwave, the rooms with lovely air conditioning was a blessing. Shower great. Very clean and comfy room.
Excellent stay at very short notice. After arriving in Manchester expecting to stay at a different property we were devastated to discover a booking error. After advice to check your motel one we were delighted to book with ye. Very clean and very friendly staff. Central to everything in Manchester. Also worked less expensive than original property booked.
We had a brief but excellent stay at Royal Exchange. We arrived very early for check in and Fatima was super helpful and friendly and arranged storage for our case while we got on with our day. On return Fatima was still on the front desk and checked us in still really friendly and chatty after what must have been a long shift. Our room was clean comfortable and cool which was great on a hot day ( fantastic air con ) Every one else we encountered the following day were lovely especially in the breakfast room . Recommend to anyone as great value for money
I had an amazing stay, the lady that checked me in was amazing!
Hotel was okay but unlike what the employee at reception promised me on this evening, the address wasn’t right on the invoice on the following morning.
Excellent value for money
Friendly and efficient check-in. Room clean and comfortable. Late night staff friendly and helpful.
Staff very helpful and friendly
The AC in my room wasn't working, and the staff made me wait for almost an hour and a half before they gave me a new room.
Great service and staff, fair price, silent rooms!
Smooth and efficient check in process. Staff are helpful and friendly.
Nice hotel, great location and staff. Only slight bit of feedback would be the accessible rooms should maybe have some of the furniture removed - the two chairs made it quite hard to negotiate a wheelchair around.
Service great, facilities worked well, bar drinks were well made. Mattress was a little broken.
Clean , comfortable , easy access to where I needed too go
Staff were super helpful and friendly, especially Fatima on Reception. Rooms had everything you needed. Bed was very comfortable and bathroom was great too. Overall an excellent stay at this hotel.
Location is great! All staff are really welcoming and friendly. The room was comfortable and clean. This hotel is always our go to when we stay in Manchester for this reason.
Gallery
Everything you need at a glance
- Tea and coffeeIn-room preparation facilities
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Free WiFiThroughout the premises
- Great locationStay somewhere special
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Drinks and snacksDiscover our wide selection at the One Lounge
- Stay in parents’ roomFree for children up to 12 years old
- Pets welcomeContact the hotel directly
- Flatscreen TVStream your favourite films and music
- Popular with familiesHotel besitzt Familienzimmer
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - LUGGAGE STORAGE
Free of charge
- ACCOMODATION TAX
The city of Manchester charges an accommodation tax of GBP 1.00 per room per night, to be paid at the hotel.
- BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am - VISITORS WITH CHILDREN
Click here for information.
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- PARKING
Parking spaces available on request. To reserve, please contact the hotel directly.
We recommend the following car park: Q-Park Deansgate North Car Park.
Guests of Motel One Machester-Royal Exchange receive a 20% with code MOREDG20 when booked in advance through the website. - ARRIVAL BY CAR
Plan your route here.
- PUBLIC TRANSPORT
You can reach our hotel via the Cross Street/Royal Exchange bus stop.
Click here for more information about your connection.
The perfect meeting room in Manchester-Royal Exchange:
Capacity: 12 people
Equipped with: TV and flip chart
Drinks can be booked additionally
Price: £159 per day, £109 half-day
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Seating
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
Special One with a king bed
- King-size box-spring bed (180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
- Room size 16 m² - 20 m²
Special One with a view
- Queen-size box-spring bed (160 cm)
- Room size 16 m²
- With view
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
Family One
- King-size box-spring bed (180 cm)
- Chair bed
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
- Room size 16 m² - 20 m²
The One accessible
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Seating
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
Location and surroundings
Hotel Manchester Royal Exchange
Our Motel One Manchester-Royal Exchange is designed with a trendy faux-industrial look in memory of Manchester’s golden era when it was known as “Cottonopolis”: all about cotton as a raw material and its processing. The foyer is dominated by six-metre high round steel arches and a wall of printed cloth, as a foretaste of our theme. Furniture by Baxter and hanging lamps by Alturo Alvarez are complemented by details such as spools of thread and spinning machines.
The main eye-catcher is a wall installation entitled "Cottonopolis" by paper artist Andy Singleton, composed entirely of shapes cast by innumerable single threads.
Our affordable hotel is situated right opposite the Royal Exchange Theatre in the very heart of Manchester. The Town Hall, Manchester Cathedral, Manchester Arena and the Manchester Central Convention Complex are within walking distance, and both Victoria and Manchester Piccadilly stations are within easy reach.
Visit us in Manchester and find out about the centre of the cotton trade.
Cool Cotton
Classic British furniture, paper sculptures and more will transport you to "Cottonopolis" - 19th century Manchester.
Cutting Edge
Paper artist Andy Singleton has proven a steady hand for Motel One Manchester-Royal.
