Motel One Manchester-Royal Exchange
Ce que disent nos clients
Très bien
Note globale sur 2 870 évaluations
Amabilité 9.3 de 10
Propreté 9.3 de 10
Réception 9.3 de 10
Lounge et bar 9.1 de 10
Emplacement 9.7 de 10
Chambre 8.8 de 10
Salle de bains 8.9 de 10
Wi-Fi gratuit 9.1 de 10
Rapport qualité/prix 8.9 de 10
Petit-déjeuner 8.3 de 10
Efficient, friendly staff. Hotel felt safe. Perfect for someone needing a good quality room at reasonable price.
excellent staff - very comfortable bed - pleasant ground floor facilities (but from experience I expected those to be good)
Comfy bed - nice bathroom with fluffy towels Good breakfast - no complaints
Always enjoy staying at Morel One, Royal Exchange in Manchester. But please, hotter showers! Water always lukewarm.
I like this hotel as it is waking distance to the shops, restaurants and the major train stations. The bedrooms are extremely comfortable and clean. (Not a big fan of the short cable kettles or the plastic cups though) The staff are extremely lovely. Especially Fatima, Georgia, Mo, Eve, Nile and Michael on reception. Lovely Matthew makes fatantastic coffees. Mario and Andrea's (Sorry if that is the wrong spelling) are very good at the cocktails. I will be definitely staying again very soon. Thanks guys. X
very clean room and lovely shower with a fantastic bar area downstairs and very reasonably priced.
Friendly welcome and comfortable room. Breakfast was plentiful and all areas were clean and tidy. Great location less than 15 mins from station
Kind and attentive staff.. clean room and convenient location
Hotel reception was lovely. Room was nice and clean, I would recommend more milk for the hot drinks though. The room was much smaller than we were expecting, even though it was clean and functional.
Excellent Location, Clean and Friendly Staff. Room was next to the lift so lots of noise but apart from that OK.
Lovely hotel
This is the second time we have stayed at Motel One, Royal Exchange. We like the location near tram stops and lots of bars and restaurants. The staff are very friendly and helpful.
Un des meilleurs Accueil motel One de ma vie ! Les habitants de Manchester sont incroyables. Nous avons adoré notre séjour Motelone !
A number of points about the booking and stay were disappointing and hence the score of 4, and whether I would stay at the hotel again or recommend to others. We booked the room as we were visiting Manchester to attend a concert on Saturday evening. Unbeknown to us it was the weekend of the Manchester Marathon and as such the price of the room was somewhat inflated! I booked the room in advance with the option to cancel nearer to the time if necessary. A week before the stay I wanted to the cancel the room however I couldn't find a booking confirmation in my email to cancel the room. When I received the check in email on Thursday evening with the booking confirmation I went to cancel online but wasn't able to do so. Following a phone call with the reservations team I was informed that the cancellation policy of cancelling the room up to 6pm on the day of check-in did not apply this weekend and the room had to be cancelled 3 days before, otherwise a 90% charge would be applicable. Despite me explaining that I had not received a confirmation email at the time of booking and therefore had no booking details so I was unable to find the reservation number, the operator said it was not possible to cancel. Therefore as I did not want to pay £250 to cancel the room, we stayed. On check-in the reception staff were friendly and check-in was quick. The room was clean and tidy, however the cushions on the bed were damp and highly fragranced, I'm guessing from fabric deodoriser, which was very overpowering. When we went to have a shower the lights in the bathroom didn't work and whilst the reception team did get them back working, when we returned at night we experienced a problem with them coming on and it took repeated efforts of taking the room key in and out before they came on - which was very frustrating. In addition there was an extremely strong smell of marijuana on the hotel corridor which was extremely unpleasant, and could be smelt through the door. I don't usually complain or write reviews, but I feel for the cost of the stay, which was £270, it felt the room or our experience was not reflective of the price paid.
Nice hotel, convenient location, helpfull staff
Lovely room and the staff were friendly and helpful. It was in a great location Would definitely stay here again
We were greeted warmly at reception and our bags were taken as we were a bit early for the room. Did a bit of shopping, got key and found that the room was very comfy and clean. Great breakfast next morning! Will definitely stay again. !
Perfect stay if you want something high end and cost effective and ticks all the core fundamentals of a great city centre hotel. Good service. Great beds. Convenient location.
Clean modern and great location
We’ve stayed at this location multiple times. It’s a great location, staff is always friendly and the rate is very reasonable. It’s always clean, comfortable and well presented. The bar area is lovely and always a good vibe. We have friends who come to Manchester all the time too and they now book this hotel each stay.
Location great and staff very helpful
Clean and calm environment and the rooms were clean and beds were comfortable, staff were friendly and helpful.
The water in the shower was not hot enough. Coffee at breakfast tasted off, and could not toast my bread. No gluten free options. Bathroom was noisy at night, so was bedroom due to tram at night.
The room was nice but there was an overwhelming smell of artifical room freshener. It was like there was a plug in smell or coming through the air con system that just could not be turned off. It was over powering and very artificial which was off putting. As I did not get to the hotel until 10pm, it was not worth the hassle of changing rooms. Room 335
Very limited breakfast options and worst juice Ive ever tasted. Comfy bed and good air conditioning.
Excellent accommodation, clean & quiet with lovely staff. Would benefit from an additional toaster as it takes 3 passes for crumpets which takes time when there's a que
Friendly staff and good service . Issue with TV in room - as internet based this kept freezing . Room 422 which was very annoying
Friendly staff, clean rooms and good quality breakfast.
Stay in this hotel weekly, really like it only issue is there is always something that doesn't work in the room, this week it was the tv
Room 4.08 - Saturday 11 April 26. I was very underwhelmed to be honest how basic the room actually was. I paid to upgrade to a ‘special one’ as the evening out was to celebrate my wife’s 46th birthday, (we had travelled over from Leeds). The room was tiny and whilst the shower was hot and the bed was reasonably comfortable there was simply nothing ‘special’ about the room and for £160 I wanted more. The view out of the window was of the street and scaffolding opposite and we heard every tram that went by. Again, the opposite of special. I would hope that there is some kind of complaints procedure to follow as this review should be considered that, a complaint. I’ve previously stayed at the Motel1 at Piccadilly which was significantly better. Would not recommend the hotel to friends or family and feel that to remediate this I’d like a significant refund or a complimentary stay another time.
Hi, you sent this evaluation to the wrong person. I am not Erik. I received also an invoice for Erik Johannesson. Please try to correct this.
Well located, friendly and professional staff, clean and well presented.
I felt very welcome at the hotel. the atmosphere was cosy, the stuff firendly - special thanks to Michael at the frontdesk for his help and also patience:) great breakfast, hotel location, design, comfortable, clean.. I had a great time, highly recommended.
Hotel rooms very clean, bar area spacious, staff helpful and friendly, breakfast good choice.
Superior room was very poor, not the usual expectation from Motel One. View into basement from window was a huge disappointment. Receptionist did a great job to help us find a new room, albeit just a standard room. Experience at St Peter's Square Motel One had always been absolutely perfect, so expected the same, but this hotel felt a lot less classy than other Motel One hotels we have stayed in.
Excellent hotel in excellent location
Franchement le l’hôtel est très bien je suis resté deux jours pour un trois-étoiles, c’est très très très très bien la chambre est bien, le lit est bien qui a la climatisation le chauffage les salles de bain sont propres et belles franchement très bien
La chambre était vraiment très bien et le personnel était bien veillant et à l’écoute merci à eux. Petit bémols sur le petit déjeuner j’aurais bien voulu qu’il soit plus à l’anglaise mais sinon parfait
Tout parfait!
Accueil excellent par les réceptionnistes, Giorgiana et Ginevra ainsi que le personnel du petit-déjeuner.
Propre, bon accueil, flexible, très bien placé
J’ai passé un excellent séjour au Motel One Manchester-Royal Exchange. L’établissement est idéalement situé, avec un design moderne et une ambiance chaleureuse. Le personnel était accueillant et professionnel, toujours prêt à aider. Ma chambre était propre, confortable, et bien équipée, parfaite pour une nuit reposante. Le rapport qualité-prix est excellent. Je recommande cet hôtel à tous ceux qui visitent Manchester et cherche un hébergement à la fois élégant et abordable.
Notre séjour dans cet hôtel était fabuleux. Quand nous sommes arrivés, l’accueil par la réceptionniste était vraiment cordial comme si elle nous connaissait bien avant. Le design du bar très rafraîchissent. La localisation su centre de la ville de Manchester facilite tous les déplacements pour faire du shopping et aller au restaurant. Merci beaucoup. Nous reviendrons certainement.
Très bel hôtel au centre de Manchester. Le staff est très accueillant and sympa. Ma chambre était très propre. Merci
Emplacement idéal Personnel compétant, serviable, aimable et souriant Établissement propre, tranquille, literie impeccable et confortable Petit-déjeuner excellent, varié et complet Le lounge et son bar sont très sympa Nous avons passé un excellent week-end. Merci
Le Motel One Royal Exchange à Manchester bénéficie d'un excellent emplacement. Le personnel à la réception est sympathique et rapide pour répondre à toutes les questions. Dans l'ensemble, le personnel en fait un excellent choix pour un séjour confortable.
Le séjour s'est très bien passé. J'aurais aimé plus de produits d'hygiène dans la salle de bain (conditioner, lait pour le corps) et une vraie offre de restauration au bar. Mais sinon c'était parfait
Parfait
Bon hôtel bien situé.
J'ai récemment séjourné dans cet hôtel et j'ai été enchanté par mon expérience. L'emplacement de l'hôtel est tout simplement parfait, offrant un accès facile aux attractions locales. La propriété est bien entretenue et offre un environnement confortable. Mais surtout, le personnel était exceptionnellement accueillant et serviable, ce qui a vraiment rendu mon séjour mémorable.
Galerie
Tout d’un seul coup d’œil
- Thé et caféÀ disposition dans la chambre
- Situation idéalePassez la nuit dans un endroit unique
- Les enfants peuvent dormir dans la chambre de leurs parentsGratuitement jusqu’à l’âge de 12 ans
- Enregistrement rapidePour les membres beOne : enregistrez-vous à l’avance et gagnez du temps
- Buffet petit-déjeuner sainAvec de nombreux produits bio et issus du commerce équitable
- Animaux de compagnie acceptésVeuillez contacter directement l’hôtel
- Wi-Fi gratuitDans tout l’établissement
- Boissons et en-casDécouvrez notre vaste sélection dans le One Lounge
- Téléviseur à écran platProfitez de votre musique et de vos films en streaming
Nos chambres
The One
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Avec sièges
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
Special One avec lit king size
- Lit boxspring king size (180 cm)
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
- Surface de la chambre 16 m² - 20 m²
Special One avec vue
- Lit Boxspring queen size (160 cm)
- Surface de la chambre 16 m²
- Avec vue
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
Family One
- Lit boxspring king size (180 cm)
- Fauteuil convertible
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
- Surface de la chambre 16 m² - 20 m²
The One accessible
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Avec sièges
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
Situation
Hôtel Manchester-Royal Exchange
Le design de notre Motel One Manchester-Royal Exchange au style industriel branché rappelle le passé de Manchester alias « Cottonopolis ». Ici tout tourne autour du coton et de sa transformation industrielle. Dans l’entrée, des arcs de six mètres de haut en acier et un mur recouvert de lin vous donnent un avant-goût du thème de l’hôtel. Outre les meubles Baxter et les chandeliers Alturo Alvarez, vous trouverez également des détails tels que des bobines de fil ou des machines à coudre qui viennent compléter le design.
Nous attribuons une mention spéciale à la sculpture en papier « Cottonopolis » de l’artiste Andy Singleton qui transforme des fils de coton fixés au mur en une œuvre d’art.
Notre hôtel est situé directement en face du Royal Exchange Theatre dans le centre de Manchester. L’hôtel de ville, la cathédrale (Manchester Cathedral), le stade Manchester Arena et le Manchester Central Convention Complex sont accessibles à pied. La proximité des gares Victoria et Manchester Picadilly est également pratique pour vos déplacements.
Séjournez dans notre hôtel à Manchester et découvrez l’ancienne Cottonopolis !
