Motel One Manchester-Royal Exchange
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Ogólna ocena na podstawie 2882 opinii
Uprzejmość 9.3 z 10
Czystość 9.3 z 10
Recepcja 9.3 z 10
Hall i bar 9.1 z 10
Położenie 9.7 z 10
Pokój 8.8 z 10
Łazienka 8.9 z 10
Bezpłatna sieć wi-fi 9.1 z 10
Stosunek ceny do jakości 8.9 z 10
Ocena śniadania 8.3 z 10
This is the second time we have stayed at Motel One, Royal Exchange. We like the location near tram stops and lots of bars and restaurants. The staff are very friendly and helpful.
A number of points about the booking and stay were disappointing and hence the score of 4, and whether I would stay at the hotel again or recommend to others. We booked the room as we were visiting Manchester to attend a concert on Saturday evening. Unbeknown to us it was the weekend of the Manchester Marathon and as such the price of the room was somewhat inflated! I booked the room in advance with the option to cancel nearer to the time if necessary. A week before the stay I wanted to the cancel the room however I couldn't find a booking confirmation in my email to cancel the room. When I received the check in email on Thursday evening with the booking confirmation I went to cancel online but wasn't able to do so. Following a phone call with the reservations team I was informed that the cancellation policy of cancelling the room up to 6pm on the day of check-in did not apply this weekend and the room had to be cancelled 3 days before, otherwise a 90% charge would be applicable. Despite me explaining that I had not received a confirmation email at the time of booking and therefore had no booking details so I was unable to find the reservation number, the operator said it was not possible to cancel. Therefore as I did not want to pay £250 to cancel the room, we stayed. On check-in the reception staff were friendly and check-in was quick. The room was clean and tidy, however the cushions on the bed were damp and highly fragranced, I'm guessing from fabric deodoriser, which was very overpowering. When we went to have a shower the lights in the bathroom didn't work and whilst the reception team did get them back working, when we returned at night we experienced a problem with them coming on and it took repeated efforts of taking the room key in and out before they came on - which was very frustrating. In addition there was an extremely strong smell of marijuana on the hotel corridor which was extremely unpleasant, and could be smelt through the door. I don't usually complain or write reviews, but I feel for the cost of the stay, which was £270, it felt the room or our experience was not reflective of the price paid.
Nice hotel, convenient location, helpfull staff
Lovely room and the staff were friendly and helpful. It was in a great location Would definitely stay here again
We were greeted warmly at reception and our bags were taken as we were a bit early for the room. Did a bit of shopping, got key and found that the room was very comfy and clean. Great breakfast next morning! Will definitely stay again. !
Perfect stay if you want something high end and cost effective and ticks all the core fundamentals of a great city centre hotel. Good service. Great beds. Convenient location.
Clean modern and great location
We’ve stayed at this location multiple times. It’s a great location, staff is always friendly and the rate is very reasonable. It’s always clean, comfortable and well presented. The bar area is lovely and always a good vibe. We have friends who come to Manchester all the time too and they now book this hotel each stay.
Location great and staff very helpful
Clean and calm environment and the rooms were clean and beds were comfortable, staff were friendly and helpful.
The water in the shower was not hot enough. Coffee at breakfast tasted off, and could not toast my bread. No gluten free options. Bathroom was noisy at night, so was bedroom due to tram at night.
The room was nice but there was an overwhelming smell of artifical room freshener. It was like there was a plug in smell or coming through the air con system that just could not be turned off. It was over powering and very artificial which was off putting. As I did not get to the hotel until 10pm, it was not worth the hassle of changing rooms. Room 335
Very limited breakfast options and worst juice Ive ever tasted. Comfy bed and good air conditioning.
Excellent accommodation, clean & quiet with lovely staff. Would benefit from an additional toaster as it takes 3 passes for crumpets which takes time when there's a que
Friendly staff and good service . Issue with TV in room - as internet based this kept freezing . Room 422 which was very annoying
Friendly staff, clean rooms and good quality breakfast.
Stay in this hotel weekly, really like it only issue is there is always something that doesn't work in the room, this week it was the tv
Room 4.08 - Saturday 11 April 26. I was very underwhelmed to be honest how basic the room actually was. I paid to upgrade to a ‘special one’ as the evening out was to celebrate my wife’s 46th birthday, (we had travelled over from Leeds). The room was tiny and whilst the shower was hot and the bed was reasonably comfortable there was simply nothing ‘special’ about the room and for £160 I wanted more. The view out of the window was of the street and scaffolding opposite and we heard every tram that went by. Again, the opposite of special. I would hope that there is some kind of complaints procedure to follow as this review should be considered that, a complaint. I’ve previously stayed at the Motel1 at Piccadilly which was significantly better. Would not recommend the hotel to friends or family and feel that to remediate this I’d like a significant refund or a complimentary stay another time.
Hi, you sent this evaluation to the wrong person. I am not Erik. I received also an invoice for Erik Johannesson. Please try to correct this.
Well located, friendly and professional staff, clean and well presented.
I felt very welcome at the hotel. the atmosphere was cosy, the stuff firendly - special thanks to Michael at the frontdesk for his help and also patience:) great breakfast, hotel location, design, comfortable, clean.. I had a great time, highly recommended.
Hotel rooms very clean, bar area spacious, staff helpful and friendly, breakfast good choice.
Superior room was very poor, not the usual expectation from Motel One. View into basement from window was a huge disappointment. Receptionist did a great job to help us find a new room, albeit just a standard room. Experience at St Peter's Square Motel One had always been absolutely perfect, so expected the same, but this hotel felt a lot less classy than other Motel One hotels we have stayed in.
A very impressive hotel. Helpful staff and everything that was needed while appearing very luxurious and value for money at the same time. Super comfortable. Lovely bar! Brilliant central location.
Staff welcoming rooms basic and bit warm Thought bottled water would be provided in the rooms as a welcome gesture Restaurant area for breakfast was very good and clean Parking overpriced and very tight space for our car
Great hotel and good location . Breakfast could be better but would stay again x
Great location, friendly and helpful staff
Quiet rooms, very comfy beds, great location and helpful staff
staff were great, room was a bit small and aircon was broken and had to report it.
Good hotel.
Everything was great. Everything went well. The rooms were fantastic and the service was too. Matthew and Evie were very helpful and provided a very good service. would recommend anyone and also select Motel One for future stays.
Excellent place to stay. Very clean and quiet.
First time staying at Motel One and we were really impressed . Staff couldn’t be anymore helpful . Everything we needed for an overnight .
Perfect location close to theatre and the city centre. Comfortable room, good bed, excellent shower. Breakfast had lots of choice and was delicious.
Really enjoyed our stay, lovely room and nice and clean hotel
The room was clean and the staff very kind. The hotel is ok. The room was very bare. It was big enough for at least a closet and a small fridge but there were neither. I was expecting at least a small closet. No cleaning on Saturday "for the planet" but there was some personnel cleaning other rooms so I am not so sure how everything was decided in this regard. If you are a member you get the incredible luxury of one complementary bottle of water per room per stay... Ok experience
Lovely staff, comfortable, spacious and clean rooms. Excellent price on the day we stayed. Really cool public spaces with a very relevant theme.
Ideal location to the city. Clean and comfortable service was. Excellent
Nice hotel very clean, beds are comfy enjoyed our stay. Just one point I would make if you book a room with a view is a complete waste of money I spent an extra £40 to see scaffolding no view atall that was disappointing
Great service
Good location and parking. Comfortable bed, clean. Think smallest size room was a bit small but that was our choice
Amazing hotel with excellent staff. Rooms on the small side but have everything and more than you could want. Very comfortable bed with great bathroom and super shower. Perfect location for exploring Manchester.
Perfect for our night and two days in Manchester, smart and stylish rooms, staff were perfect , 5 mins from Victoria station, 2 mins to shops, 8 mins to Northern quarter, 10 mins to Deansgate all on foot
The overall stay was good , but couple of issues : 1- TV - old , dose not connect to mobile , no youtube , and no code to link 2- breakfast - no english breakfast , hash brown or beans or grilled mushrams
Fantastic location, great value
A superb stay, everywhere was spotlessly clean and in good order, the staff are all attentive and pleasant, great location and good value for money.
I had a fantastic stay at Motel One Manchester – Royal Exchange. Everything about the experience was excellent, from the welcoming environment to the quality of service provided throughout my stay. The location is a real highlight, making it easy to get around and explore the city. The atmosphere of the hotel is calm, clean, and very comfortable, which made it easy to relax after a long day. The restaurant was fairly simple, but it offered a wide selection of options, so there was always something to suit my taste—you really can’t go wrong with the choices available. Very good bar as well that had all brands of drinks. Overall, I thoroughly enjoyed my stay and would happily return. I highly recommend it to anyone visiting Manchester.
Really like Motel One, try and use them where ever I stay. Manchester Royal Exchange is typical of the quality that you’d expect. It is really well located for the shops and transport links. There is also parking available which is a bonus for me.
The room size was comical! We paid for a queen sized bedroom with a city view and the room was so so small!!! Bed was comfy tho tbf but wow we laughed at how small it was! Especially for £160 for one evening!
Jak zawsze w sieci Motel One nie zawiodłam się. Bardzo czysto, super niskie poduszki i bardzo wygodny materac. Smaczne śniadanie, cichutko, czysto :) Jedynie łazienka trochę mała dla 2 osób ale lokalizacja wynagradza tą niedogodność.
Galeria
Wszystkie informacje w skrócie
- Herbata i kawaMożliwość przygotowania w pokoju
- Atrakcyjna lokalizacjaNocleg w wyjątkowych lokalizacjach
- Nocleg w pokoju z rodzicamiBezpłatnie dla dzieci do 12 lat
- Szybkie zameldowanieDla członków beOne: Wygodne wcześniejsze zameldowanie i oszczędność czasu
- Zdrowy bufet śniadaniowyZ wieloma produktami ekologicznymi i kawą fair trade
- Zwierzęta domowe mile widzianeProsimy o kontakt bezpośrednio z hotelem
- Bezpłatna sieć Wi-FiW całym hotelu
- Napoje i przekąskiBogate menu w naszej strefie One Lounge
- Telewizor z płaskim ekranemStreaming filmów i muzyki
Nasze pokoje
The One
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Miejsce wypoczynkowe
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
Special One z łóżkiem typu king-size
- Łóżko kontynentalne king size (180 cm)
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
- Wielkość pokoju 16 m² - 20 m²
Special One z widokiem
- Łóżko kontynentalne queen size (160 cm)
- Wielkość pokoju 16 m²
- Z widokiem
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
Family One
- Łóżko kontynentalne king size (180 cm)
- Fotel z funkcją spania
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
- Wielkość pokoju 16 m² - 20 m²
The One accessible
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Miejsce wypoczynkowe
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
Położenie i okolica
Hotel Manchester-Royal Exchange
Wystrój naszego hotelu Motel One Manchester-Royal Exchange w modnym, industrialnym stylu nawiązuje do tradycji Manchesteru jako „Cottonopolis”: tutaj wszystko kręci się wokół bawełny jako surowca oraz jej przemysłowej obróbki. Wejście zdobią sześciometrowe stalowe łuki, a ściany są wyłożone lnianą tkaniną z designerskim nadrukiem. Oprócz mebli Baxter i oświetlenia marki Alturo Alvarez znajdziesz tu małe detale, takie jak szpule lub przędzarki, które doskonale dopełniają wystroju.
Główną atrakcją jest instalacja ścienna zatytułowana „Cottonopolis” autorstwa Andy'ego Singletona. Artysta tworzący z papieru połączył tu luźne nitki w dzieło sztuki.
Nasz niedrogi hotel znajduje się naprzeciwko Royal Exchange Theatre w samym centrum Manchesteru. W bezpośrednim sąsiedztwie znajdują się także Ratusz, Katedra w Manchesterze, Manchester Arena i Manchester Central Convention Complex. Ogromną zaletą naszej lokalizacji jest niewielka odległość do dworców kolejowych Victoria i Manchester Piccadilly.
Odwiedź nas w Manchesterze i zwiedzić dawne Cottonopolis!
