Motel One Varsovie Chopin
Ce que disent nos clients
Excellent
Note globale sur 1 828 évaluations
Amabilité 9.3 de 10
Propreté 9.6 de 10
Réception 9.3 de 10
Lounge et bar 9.3 de 10
Emplacement 9.5 de 10
Chambre 9.2 de 10
Salle de bains 9.3 de 10
Wi-Fi gratuit 9.4 de 10
Rapport qualité/prix 9.1 de 10
Petit-déjeuner 8.8 de 10
Staff were excellent and very professional. The rooms and common areas were sparkling clean. Location near Old Town Warsaw and other attractions was excellent. Wishes: a kettle or coffee maker in the room .
Warm welcome, clean and functional room with nice shower and toiletries. Good location, right opposite the Chopin museum, and wonderful breakfast and bar area. Only thing missing were tea/ coffee making facilities after a long day sightseeing but hot drinks were unlimited at breakfast.
We have stayed at Motel One in Warsaw several times before and have always appreciated the hotel for its consistency, friendly staff and overall reliability. That is why it feels especially disappointing to write a review like this. Our most recent stay made it clear that something has changed, and unfortunately not for the better. A promising start that quickly lost its shine Upon arrival we were greeted warmly at the reception. We were informed that we had been upgraded free of charge to the ninth floor, which we genuinely appreciated since we enjoy staying on higher floors. We were also told that a small gift was waiting for us in the room. It sounded like a thoughtful gesture and gave us a positive first impression. When we entered the room, the “gift” turned out to be four pieces of candy. Of course, a gift is a gift, but presenting something so minimal as a special surprise felt a bit odd. It came across as more awkward than meaningful, especially considering how it had been introduced. The real issue: no air, no ventilation, no sleep What overshadowed everything else was the fact that the room had no functioning ventilation. The AC was completely off and there was no fresh air coming in at all. This was not about wanting cool air; it was about the room lacking oxygen. We went down to the reception to ask for help and were told that the AC system had not been activated yet because it was early April. We understand that some hotels operate on seasonal settings, but ventilation is not the same as cooling. A room needs air circulation regardless of the month. After some back and forth, the staff agreed to send a technician the next morning. During the night we tried to manage by keeping the window open, but since the hotel is located in the middle of the city, all the traffic noise poured straight into the room. The result was a night with almost no sleep. A technician visit without results and without follow-up The next morning the technician arrived. He replaced the control panel, the fan started for half a second, and then he left, seemingly satisfied with the job. He did not stay to check whether the ventilation actually worked. It did not. This meant two more nights without proper air, without any follow-up and without any sign that the hotel cared about resolving the issue. It is difficult to describe how exhausted and disappointed you feel after three nights without proper sleep, especially when the problem is something as basic as ventilation. Basic housekeeping issues on top of everything else As if the ventilation problem was not enough, we also experienced issues with housekeeping. On Saturday afternoon we had to go down to the reception to ask for toilet paper because the cleaning staff had not replenished it. We were clearly not the only ones, as several guests were collecting toilet rolls at the same time. When we asked whether there was a staffing issue, the young receptionist simply replied “why do you ask,” even though we had neither toilet paper nor tissues in the room. A completely empty tissue box had been left in the bathroom. It may seem like a small detail, but it added to the growing sense that basic standards were slipping. The bar: another unexpected disappointment Another aspect we have always enjoyed at Motel One is the bar. The drinks have previously been well made and consistent. This time, however, the experience was very different. Our favourite drink tasted mostly like juice, completely unbalanced. When we politely mentioned this to the bartender, the only response we received was “okay.” No apology, no offer to remake the drink, no gesture of goodwill. Not even a simple acknowledgement that something might be off. The issue was not the drink itself, but the lack of service-mindedness. A clear decline and a difficult recommendation We have stayed at Motel One Warsaw four times before and always felt that the hotel delivered a solid and dependable experience. This time it was obvious that the standard has slipped. The service feels less attentive, the details less thoughtful and the overall experience noticeably weaker. We do not have unreasonable expectations. We are not looking for luxury or special treatment. But we do expect: a room with functioning ventilation the drinks to match what is described on the menu staff who show interest when something is not working follow-up when guests report a problem a basic level of service and care Unfortunately, none of this was met during our stay. Conclusion It is with great disappointment that we conclude that Motel One Warsaw no longer maintains the level of quality we previously appreciated. We have always recommended the hotel to friends and colleagues, but after this visit we are unsure whether we will return. When a hotel cannot provide something as fundamental as proper ventilation, and shows little interest in resolving the issue, something essential has been lost. We truly hope the hotel takes this feedback seriously and returns to the standard that once made it our first choice in Warsaw. As things stand now, we will be considering other options for our next visit.
Beautiful hotel, staff very gentle and luxurious breakfast.
Value for money. Great hotel, ideal position in town.
We really liked the design, the location and the bar. It was very hot in the room, the AC could only heat and the windows can only be opened slightly. We were expecting a better breakfast selection especially considering its price: meat and could cuts options were very limited and the same everyday, it was boring after 2 nights. No omelets, sausages or any other hot savoury items. Probably we will skip breakfast next time.
The hotel is very conveniently located in the center, the staff is very friendly, and the bar is open 24/7. The room was fine, but I would add a few more products in the bathroom, like hand cream, soap, etc.
Really nice and warm welcome on reception. I was offered early check in and also a map for my city trip. Only what i would change is the sitting situation for breakfast. I mean the chairs are really nice and comfortable for a drink in the evening but not to sit and eat.
We stayed at Motel One Warsaw Chopin for 2 nights. The check in was very profesional, polite and friendly. The room was a standard double room with all comfort what you need for a city break. Cleanliness is excellent, in the huge lobby we could have some relaxing time betwee exploring the city. Location is super convenient, easily reachable the old town and the shopping aerea.
A perfectly located and well maintained hotel with friendly staff and a nice bar. Would definitely stay there again.
Very nice and modern hotel near to everything in Warsaw. Excellent breakfast, clean and comfy rooms
Very convenient location at a walking distance from the city center, clean and stylish rooms, good breakfast.
Just first class - from check in, to room quality, to the very relaxed and stylish bar/social area. Will be back..
It was short but excellent stay. I really enjoyed it. Thank you
juste un petit point l'eau chaude met beaucoup de temps à arriver, du coup on doit laisser longtemps l'eau couler
Très bel hôtel, très bien situé Accueil avec bar ; Petit déjeuner Chambre spacieuse, lumineuse Service a l' écoute A recommander
Loved my stay at Motel One in Warsaw. Gorgeous and arty Chopin-themed decor in the lobby and in my room. Very friendly, professional and helpful staff. Super clean and super quiet. Stunning location in Central Warsaw. Reasonable price. Very happy and I would stay there again in a heartbeat.
Friendly staff but it could be cheaper.
Was a good stay, it would have been nice to have some water/tee/coffee in the room.
Clean place and great located, very good breakfast, the staff were kind and available. I missed a small refrigerator and a hot pot for coffee, don't know about the rest of the rooms but mine was pretty tight but comfortable.
A nice and value for money hotel in the centre of Warsaw.
Great staff, cool bar, excellent breakfast, central location
Very happy once again with my stay at Motel One. At Warsaw Chopin they appear to be far stricter with check-in time of 3.00. Other Motel One properties I’ve stayed in allowed check-in on earlier arrival at no additional cost. Bar staff were very friendly and helpful, reception staff not so friendly compared to other Motel One locations. Overall though, it is a well located hotel, spotlessly clean and the rooms are comfortable. I have already booked a return.
great but needs a kettle in the room
tea kit missing
Everything was fine. 🙂
The overall score is definitely "excellent." The hotel was clean, beautiful, everything was in perfect working order and all the employees were wonderful, helpful and friendly.
Nice hotel, well located. Clean rooms and excellent breakfast. The room is very basic, no kettle or coffee & tea facilities. You can’t put the television into original version or connect to any other devices.
Reception staff is helpful. The breakfast is bountiful.
Everything was just great, the city view - inspiring. Warsaw seems to be a very beautiful, contemporary and clean. The breakfast was very good, and the chicken's (?) pate was a real treat, the coffee excellent, good selection of bread. I did not use the wifi, therefore no rating.
I would like the room to be a little more spacious. You cannot have more than 1 big suitcase and a carry-on luggage in the room. There was no fridge, which is disappointing for me as I always want to have access to cold water. Furthermore, there was not coffee or tea in the room. The tv was installed in a corner and not in front of the bed, which makes it difficult to watch. Of course, this was due to the very small free space left on front of the bed. Finally, I would prefer to share one big double duvet with my partner, instead of having 2 single ones.
THE STAFF AT MOTEL ONE CHOPIN IN WARSAW ARE THE NICEST. ESPECIALLY THE BAR STAFF. IT WOULD BE LOVELY TO HAVE SOME BAR SNACKS SUCH AS CHIPS ETC. THE ROOMS ARE VERY COMFORTABLE.
The only thing, as a cybersecurity professional, the WiFi in the lobby and the rooms is not secure, meaning that anyone can connect to it and see all the motel's guests' data in plain text (unencrypted).
Beautiful hotel with clean and modern rooms. The staff was friendly and helpful. The location is ideal for visiting the Old Town.
Our stay at Motel One was wonderful. It was a perfect location, a short walk from Old Town, a grocery store and so many restaurants and shopping. The front desk staff were very helpful and friendly. And the room was clean and very comfortable. Perfect place to stay in Warsaw!
a jewel in Warsawa
Very good!
The motel itself is nice and clean inside. Stayed there for 10 days... BUT... there was no phone in the room to even call the reception in case of an emergency. No water despecer on the floor either. I had to get ice from the bar and was given it in a glass, not a bucket... how many times can you go down the stairs?. If you are looking to get more hangers, forget it. Only 5 per room, and you will not get more cause they say they do not have them. I asked for an ironing board and an iron which was handed to me at the reception desk. Had to bring it to the 8th floor myself. Room service did not bother to pick up dirty glasses from the room. Was I to take them down to the kitchen myself ???. No parking space when people come to pick you up, and the driveway is horrible. Drivers can't see the steps, no marking of the edges. Some almost ended up going through the windows into the reception area. Who the heck designed it !?!? Bottom line... will never stay there again.
good hotel with comfortable bed and amazing breakfast
nice modern room with very nice view, comfortable bed, breakfast ok, but for a Polish breakfast there could be much better choice of local products (it was just a simple standard one); a kettle and minibar in the room would be a great add-on
The room is very comfortable, especially the bed. The staff is cordial, helpfuland friendly. The reason why I don't give the maximum point is that there are no hot meals for breakfast (although there is pancake).
A few things stand out about Motel One Warsaw-Chopin and they are all negative. No way is this a 3.5 star hotel the experience fell well below that and price was above that. There were no coffee or tea making facilities in the room, there is no fridge in the room, there was no iron or ironing board in the room. When I requested an iron and ironing board from reception I was asked by reception to carry it myself from reception and up a lift to the room I had booked and bring it back again never have I ever been asked at any hotel to do this myself this every other hotel I have stayed at the would have done for me as the paying customer. Also for a 5 day stay I was only provided with one bottle of water for the room. This also unacceptable. The staff also seemed like they didnt care or I had to chase them up. Overall my experience of Motel One Chopin was unacceptable.
Très bon accueil. Personnel souriant.
L'hôtel est très agréable, bien situé. Accueil et disponibilité du personnel parfait. Un seul petit bémol au sujet du petit déjeuner, peu de tables avec chaises , nous devons prendre place dans des fauteuils de salon ce qui est peu confortable.
Nous avons beaucoup aimé notre séjour. Tout était parfait. La chambre était spacieuse, propre et fonctionnelle. Nous aurions cependant apprécié avoir une bouilloire et/ou une cafetière dans la chambre. L’emplacement de l’hôtel est très bien, tout peut se faire à pied.
Gestion de la température dans la chambre à revoir et dimension de la couette qui ne correspond pas à la dimension du lit et ça c est un vrai problème pour moi qui suis grand
Très belle chambre au 8eme étage avec vue superbe sur la ville le musée Chopin, le stade et le pont Swieyokrzyskie.
Bar très agréable et des cocktails à tombé. La chambre est OK bien que peut-être un peu petite et manquant de rangement. Le petit-déjeuner mériterait d'être amélioré il n'y a pas énormément de choix. Par contre le parking à 100PLN par nuit c'est beaucoup trop cher, ça revient moins cher de se garer dans la rue...
Hotel toujours agréable mais: - Impossible de régler la température de ventilation/clim beaucoup trop froid pour moi, les deux (2) régulateurs sont la pour la décoration !- Impossible d'avoir une couverture en plus car limitée !
Super emplacement ; personnel sympathique ; hôtel propre et moderne !
Galerie
Tout d’un seul coup d’œil
- Enregistrement rapidePour les membres beOne : enregistrez-vous à l’avance et gagnez du temps
- Wi-Fi gratuitDans tout l’établissement
- Les enfants peuvent dormir dans la chambre de leurs parentsGratuitement jusqu’à l’âge de 12 ans
- Places de stationnementPlus d'informations sous Arrivée
- Buffet petit-déjeuner sainAvec de nombreux produits bio et issus du commerce équitable
- Boissons et en-casDécouvrez notre vaste sélection dans le One Lounge
- BagagerieDisponible et gratuit
- Animaux de compagnie acceptésVeuillez contacter directement l’hôtel
- Arrivée et départArrivée 15 heures / départ 12 heures
Nos chambres
The One
- Lit springbox queen ou king size (160/180 cm)
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- SMART TV 43''
- Surface de la chambre 13 m²
The One avec vue
- Lit springbox queen ou king size (160/180 cm)
- Avec vue
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- SMART TV 43''
- Surface de la chambre 13 m²
Special One avec vue
- Lit boxspring king size (180 cm)
- Avec vue
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- SMART TV 43''
- Surface de la chambre 30 m²
Family One avec vue
- Lit Boxspring queen size (160 cm)
- Avec vue
- Canapé convertible
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- SMART TV 43''
- Surface de la chambre 26 m²
Suite avec vue
- Lit Boxspring queen size (160 cm)
- Avec vue
- Canapé convertible
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- SMART TV 43''
- Surface de la chambre 26 m²
Situation
Hôtel Varsovie-Chopin
Vous vous demandez où séjourner à Varsovie ? Place à notre hôtel design abordable ! Situé juste en face du musée Chopin historique et de l’institut éponyme, le Motel One Varsovie vous accueille dans un décor musical. Frédéric Chopin, né en 1810 non loin de Varsovie, y passa les 20 premières années de sa vie. En entrant dans notre hôtel, vous êtes accueilli par le compositeur polonais en personne : les œuvres de l’artiste varsovien Mariusz Libel, accrochées derrière le comptoir de la réception, représentent Frédéric Chopin en grand format ainsi que des éléments musicaux et la ville de Varsovie. Dans le hall d’entrée et le One Lounge, les tables de la marque Baxter sont également ornées d’un imprimé représentant des couvertures de carnets de notes du compositeur. En théorie, vous pouvez directement pianoter sur les touches. En pratique, vous pouvez aussi y commencer votre journée riche en découverte en savourant notre petit-déjeuner. Dans tous les cas, une chose est sûre : nos canapés signés Wittmann et Poltrona Frau vous réservent un accueil des plus confortables. Continuez à vous laisser porter par la musique dans l’espace bar de notre hôtel et jetez un coup d’œil au mur situé derrière son comptoir : noir et brillant, il rappelle la laque raffinée d’un piano à queue avec de jolis détails dorés. Les clés (de sol) pour réussir vos vacances se cachent dans nos chambres : des lits boxspring ultraconfortables vous invitent à faire la grasse matinée.
Grâce à son excellent emplacement au sud de la Vistule, notre hôtel abordable est un point de départ idéal pour découvrir de nombreux restaurants ainsi que les attractions touristiques de Varsovie. Le château Royal situé dans le centre-ville vaut le détour ; bâti au XVIe siècle, il fut longtemps la résidence des rois polonais. Après la reconstruction de la vieille ville, totalement détruite pendant la Seconde Guerre mondiale, le château Royal fut classé au patrimoine mondial de l’UNESCO. L’impressionnant palais de la Culture qui se dresse sur 237 mètres de haut, se trouve également à deux pas de notre hôtel et compte parmi les emblèmes de la ville. Si vous aimez les balades dans la nature, vous serez comblé par le jardin de Saxe et le parc Lazienki. Envie de faire du shopping ? Partez donc flâner dans la Nowy Swiat, l’élégante rue commerçante de Varsovie, qui se trouve également sur la voie Royale menant du château Royal au Palais de Wilanów. La ville possède aussi de nombreux attraits en dehors du centre : le palais et le musée de Wilanów, le Versailles polonais, sont facilement accessibles avec les transports en commun. Comme vous le voyez, votre séjour dans notre hôtel de la capitale polonaise est la promesse de belles découvertes. Alors, ne manquez pas d’inscrire Varsovie dans le top 10 de vos destinations de voyages.
