Motel One Warsaw-Chopin

15 kvě 2026

Lovely, clean and modern hotel in close proximity to Warsaw old town. Great friendly staff. Wonderful breakfast which was fresh and had plenty of choice. The only improvement (like stated in other reviews) is you eat breakfast in the bar/lounge area which only has a few suitable tables for eating. It might suit some but I don’t like trying to eat a plate of food seated on a sofa with a low table. That said we did manage most of the time to find an appropriate table but I can imagine it being difficult at busy times. I would stay at Motel One Warsaw if I’m lucky enough to visit again in the future.

11 kvě 2026

The cleanliness, colors, and design are still my favorites. I would always be happy to have a small refrigerator in the room.

06 kvě 2026

Super nice hotel. Near the centre, clean, beautiful. Loved the 24h bar and the staff. I also got to kiss a super cool girl, so 100/100 experience. Cool about the fishes on the screen too.

05 kvě 2026

very good location

04 kvě 2026

Top location, super clean, small rooms but not a big deal. The only thing that I found missing was a fridge.

02 kvě 2026

A very pleasant place for a few days. Excellent location, walking proximity to the Stare Miasto, Teatr Wielki, University of Warsaw, Ogrod Saski, downtown shopping area, large variety of restaurants on Novy Swiat, Chopin and Copernicus Musea, Zlote Tarasy shopping mall and the outlet store for Boleslavies ceramics. The Polin Museum of the history of Polish Jews is a tram ride away. Metro station nearby. The design is contemporary, streamlined, in grey, white and turquoise. No frills. Very COMFORTABLE BED❤️ Good shower. Lots of breakfast items. Note: no fridge, watery kettle and limited space for clothing. Staff is helpful and professional. Recommended.

01 kvě 2026

Initially the biggest disadvantage was the lack of a refrigerator in the room. It's not just the cold water that we might want, but also its use for some medicines or creams. You should inform the customer in advance when making the reservation. The advantages are the comfortable large bed and the many pillows.

28 dub 2026

I only stayed here for two nights, but I would have happily stayed longer. The staff is made up of very young people, all very kind, friendly, and knowledgeable. The room isn't very large, but it has everything you need, and most importantly, it was immaculately clean. It was perhaps a little warm, but that wasn't a problem. The property is very modern and charming, and the breakfast was extensive. Especially as an Italian, I was very happy with the Nutella, after being able to put those delicious croissants in them! I was able to leave my bags for a few hours both before check-in and after check-out. Very efficient and, above all, helpful service. The hotel's location is excellent, very close to all means of transportation. I'm very happy I chose Motel One!

27 dub 2026

the room is small but clean and functional - the hotel is very well positioned next to Nowy Swiat

26 dub 2026

I stay here regularly, usually getting a quiet room at the back of the hotel. This time I was allocated room 0601, which I thought was quiet at first, but realised there was quite a noisy lift which was going up and down all night. I don't think it was the hotel lift. It may have been a lift in the adjacent building. I had to wear earplugs.

25 dub 2026

Well over the years I keep coming back, so you must be doing something special.

25 dub 2026

A very well equipped hotel in an absolutely perfect location

24 dub 2026

The receptionists were very nice. I lost my memory on my iPhone passcode, my iPhone and google accounts were locked on 7 April, the receptionist was extremely helpful, helped me to book a taxi so that I could buy another phone for my remaining journey. The lady was very kind, helped me to make hardcopies of my air flight tickets and advised me the way to send postcards. On my last day staying in your hotel, the receptionist asked me whether the passcode was resolved. All these touching responses could not be replaced by robots. Highly recommend for someone sightseeing in Warsaw.

22 dub 2026

Very friendly and helpful staff. My room (handicapped room, because I asked for a very quiet room, though I have no handicap) was large and clean. Major issue: The heating did not work, so the temperature was around 17-19 degrees, not pleasant for me during the day and for reading in the room (I know people have different thermal resistance). Minor: TV complicated to set; funny smell when I arrived, did get better after a few hous with the window open; no ventilation as the air con was completely switched off (see above). Overall, for € 107/night, you could do better.

17 dub 2026

Excellent

16 dub 2026

when room doors slam from neighbours, room walls shake a little room not too big but for price fine

13 dub 2026

Staff were excellent and very professional. The rooms and common areas were sparkling clean. Location near Old Town Warsaw and other attractions was excellent. Wishes: a kettle or coffee maker in the room .

13 dub 2026

Warm welcome, clean and functional room with nice shower and toiletries. Good location, right opposite the Chopin museum, and wonderful breakfast and bar area. Only thing missing were tea/ coffee making facilities after a long day sightseeing but hot drinks were unlimited at breakfast.

08 dub 2026

We have stayed at Motel One in Warsaw several times before and have always appreciated the hotel for its consistency, friendly staff and overall reliability. That is why it feels especially disappointing to write a review like this. Our most recent stay made it clear that something has changed, and unfortunately not for the better. A promising start that quickly lost its shine Upon arrival we were greeted warmly at the reception. We were informed that we had been upgraded free of charge to the ninth floor, which we genuinely appreciated since we enjoy staying on higher floors. We were also told that a small gift was waiting for us in the room. It sounded like a thoughtful gesture and gave us a positive first impression. When we entered the room, the “gift” turned out to be four pieces of candy. Of course, a gift is a gift, but presenting something so minimal as a special surprise felt a bit odd. It came across as more awkward than meaningful, especially considering how it had been introduced. The real issue: no air, no ventilation, no sleep What overshadowed everything else was the fact that the room had no functioning ventilation. The AC was completely off and there was no fresh air coming in at all. This was not about wanting cool air; it was about the room lacking oxygen. We went down to the reception to ask for help and were told that the AC system had not been activated yet because it was early April. We understand that some hotels operate on seasonal settings, but ventilation is not the same as cooling. A room needs air circulation regardless of the month. After some back and forth, the staff agreed to send a technician the next morning. During the night we tried to manage by keeping the window open, but since the hotel is located in the middle of the city, all the traffic noise poured straight into the room. The result was a night with almost no sleep. A technician visit without results and without follow-up The next morning the technician arrived. He replaced the control panel, the fan started for half a second, and then he left, seemingly satisfied with the job. He did not stay to check whether the ventilation actually worked. It did not. This meant two more nights without proper air, without any follow-up and without any sign that the hotel cared about resolving the issue. It is difficult to describe how exhausted and disappointed you feel after three nights without proper sleep, especially when the problem is something as basic as ventilation. Basic housekeeping issues on top of everything else As if the ventilation problem was not enough, we also experienced issues with housekeeping. On Saturday afternoon we had to go down to the reception to ask for toilet paper because the cleaning staff had not replenished it. We were clearly not the only ones, as several guests were collecting toilet rolls at the same time. When we asked whether there was a staffing issue, the young receptionist simply replied “why do you ask,” even though we had neither toilet paper nor tissues in the room. A completely empty tissue box had been left in the bathroom. It may seem like a small detail, but it added to the growing sense that basic standards were slipping. The bar: another unexpected disappointment Another aspect we have always enjoyed at Motel One is the bar. The drinks have previously been well made and consistent. This time, however, the experience was very different. Our favourite drink tasted mostly like juice, completely unbalanced. When we politely mentioned this to the bartender, the only response we received was “okay.” No apology, no offer to remake the drink, no gesture of goodwill. Not even a simple acknowledgement that something might be off. The issue was not the drink itself, but the lack of service-mindedness. A clear decline and a difficult recommendation We have stayed at Motel One Warsaw four times before and always felt that the hotel delivered a solid and dependable experience. This time it was obvious that the standard has slipped. The service feels less attentive, the details less thoughtful and the overall experience noticeably weaker. We do not have unreasonable expectations. We are not looking for luxury or special treatment. But we do expect: a room with functioning ventilation the drinks to match what is described on the menu staff who show interest when something is not working follow-up when guests report a problem a basic level of service and care Unfortunately, none of this was met during our stay. Conclusion It is with great disappointment that we conclude that Motel One Warsaw no longer maintains the level of quality we previously appreciated. We have always recommended the hotel to friends and colleagues, but after this visit we are unsure whether we will return. When a hotel cannot provide something as fundamental as proper ventilation, and shows little interest in resolving the issue, something essential has been lost. We truly hope the hotel takes this feedback seriously and returns to the standard that once made it our first choice in Warsaw. As things stand now, we will be considering other options for our next visit.

08 dub 2026

Beautiful hotel, staff very gentle and luxurious breakfast.

08 dub 2026

Value for money. Great hotel, ideal position in town.

07 dub 2026

We really liked the design, the location and the bar. It was very hot in the room, the AC could only heat and the windows can only be opened slightly. We were expecting a better breakfast selection especially considering its price: meat and could cuts options were very limited and the same everyday, it was boring after 2 nights. No omelets, sausages or any other hot savoury items. Probably we will skip breakfast next time.

03 dub 2026

The hotel is very conveniently located in the center, the staff is very friendly, and the bar is open 24/7. The room was fine, but I would add a few more products in the bathroom, like hand cream, soap, etc.

27 bře 2026

Really nice and warm welcome on reception. I was offered early check in and also a map for my city trip. Only what i would change is the sitting situation for breakfast. I mean the chairs are really nice and comfortable for a drink in the evening but not to sit and eat.

23 bře 2026

We stayed at Motel One Warsaw Chopin for 2 nights. The check in was very profesional, polite and friendly. The room was a standard double room with all comfort what you need for a city break. Cleanliness is excellent, in the huge lobby we could have some relaxing time betwee exploring the city. Location is super convenient, easily reachable the old town and the shopping aerea.

23 bře 2026

A perfectly located and well maintained hotel with friendly staff and a nice bar. Would definitely stay there again.

19 bře 2026

Very nice and modern hotel near to everything in Warsaw. Excellent breakfast, clean and comfy rooms

16 bře 2026

Very convenient location at a walking distance from the city center, clean and stylish rooms, good breakfast.

14 lis 2025

Just first class - from check in, to room quality, to the very relaxed and stylish bar/social area. Will be back..

12 lis 2025

It was short but excellent stay. I really enjoyed it. Thank you

31 říj 2025

Loved my stay at Motel One in Warsaw. Gorgeous and arty Chopin-themed decor in the lobby and in my room. Very friendly, professional and helpful staff. Super clean and super quiet. Stunning location in Central Warsaw. Reasonable price. Very happy and I would stay there again in a heartbeat.

28 říj 2025

Friendly staff but it could be cheaper.

24 říj 2025

Was a good stay, it would have been nice to have some water/tee/coffee in the room.

21 říj 2025

Clean place and great located, very good breakfast, the staff were kind and available. I missed a small refrigerator and a hot pot for coffee, don't know about the rest of the rooms but mine was pretty tight but comfortable.

21 říj 2025

A nice and value for money hotel in the centre of Warsaw.

21 říj 2025

Great staff, cool bar, excellent breakfast, central location

20 říj 2025

Very happy once again with my stay at Motel One. At Warsaw Chopin they appear to be far stricter with check-in time of 3.00. Other Motel One properties I’ve stayed in allowed check-in on earlier arrival at no additional cost. Bar staff were very friendly and helpful, reception staff not so friendly compared to other Motel One locations. Overall though, it is a well located hotel, spotlessly clean and the rooms are comfortable. I have already booked a return.

20 říj 2025

great but needs a kettle in the room

16 říj 2025

tea kit missing

15 říj 2025

Everything was fine. 🙂

14 říj 2025

The overall score is definitely "excellent." The hotel was clean, beautiful, everything was in perfect working order and all the employees were wonderful, helpful and friendly.

14 říj 2025

Nice hotel, well located. Clean rooms and excellent breakfast. The room is very basic, no kettle or coffee & tea facilities. You can’t put the television into original version or connect to any other devices.

13 říj 2025

Reception staff is helpful. The breakfast is bountiful.

13 říj 2025

Everything was just great, the city view - inspiring. Warsaw seems to be a very beautiful, contemporary and clean. The breakfast was very good, and the chicken's (?) pate was a real treat, the coffee excellent, good selection of bread. I did not use the wifi, therefore no rating.

09 říj 2025

I would like the room to be a little more spacious. You cannot have more than 1 big suitcase and a carry-on luggage in the room. There was no fridge, which is disappointing for me as I always want to have access to cold water. Furthermore, there was not coffee or tea in the room. The tv was installed in a corner and not in front of the bed, which makes it difficult to watch. Of course, this was due to the very small free space left on front of the bed. Finally, I would prefer to share one big double duvet with my partner, instead of having 2 single ones.

08 říj 2025

THE STAFF AT MOTEL ONE CHOPIN IN WARSAW ARE THE NICEST. ESPECIALLY THE BAR STAFF. IT WOULD BE LOVELY TO HAVE SOME BAR SNACKS SUCH AS CHIPS ETC. THE ROOMS ARE VERY COMFORTABLE.

07 říj 2025

The only thing, as a cybersecurity professional, the WiFi in the lobby and the rooms is not secure, meaning that anyone can connect to it and see all the motel's guests' data in plain text (unencrypted).

07 říj 2025

Beautiful hotel with clean and modern rooms. The staff was friendly and helpful. The location is ideal for visiting the Old Town.

05 říj 2025

Our stay at Motel One was wonderful. It was a perfect location, a short walk from Old Town, a grocery store and so many restaurants and shopping. The front desk staff were very helpful and friendly. And the room was clean and very comfortable. Perfect place to stay in Warsaw!

02 říj 2025

a jewel in Warsawa