Motel One Frankfurt
6 hotely/hotelů v lokalitě Frankfurt
Co říkají naši hosté
velmi dobré
Celkové hodnocení z 14 701 hodnocení
Přívětivost 9.3 z 10
Čistota 9.2 z 10
Recepce 9.2 z 10
Salonek a bar 9 z 10
Poloha 9.1 z 10
Pokoj 8.7 z 10
Koupelna 8.6 z 10
Wi-Fi zdarma 9.2 z 10
Poměr cena/výkon 8.6 z 10
Snídaně 8.4 z 10
Reasonable value for money. Scope for improvement on some basics. Central A/C system probably outdated. Works, but is loud, and doesn't cool enough even on full speed and after long duration. Can be a problem on very hot days, but otherwise acceptable. Perhaps it's the Motel One model, but felt a bit strange being in a business hotel, where you help yourself to your own cutlery (no problems here, just a bit different). But above all, no scrambled or fried eggs, just boiled ones. Room was big enough. WiFi worked well. Bathroom rather small & narrow; Shower cabin leaks out water, so floor gets wet quickly.
The staff is absolutely great, helpful and friendly. The rooms are nicely decorated and the breakfast is superb. Great hotel
The first time I stayed at this Motel One, I was put off because the front desk person was not helpful and the air conditioning did not work. HOWEVER, I stayed a second time and had a great experience, due to front desk person "Patrick". Patrick went out of his way to be polite, pleasant and welcoming. The facility is very nice, but if you do not have personnel like Patrick, the stay is not as pleasant as it could be. Please give Patrick a raise and make him a manager to train good people to have excellent customer service. Based on my experience the second time, I will remain a repeat customer. Katherine Textor
It was a very pleasant stay; staff is friendly and the check in process is one of the simplest I ever experienced! The room was basic and a bit too airconditioned for my liking, but super comfortable bed/pillows made up for that. Breakfast is good, it has several options and I found it nice that you can go and sit outside (inside was a bit crowded, but that is expected between 7.30 and 8.15). Another huge plus is the location, close to everything and also quite safe to walk around late. All in all, I will surely choose this hotel for my next business trip to Frankfurt.
Showerhead clogged with limescale. Only a little water came out.
Friendly and helpful staff. Clean. Good AC. Negative is that rooms have no refrigerator and no water is offered which was better with previous owners.
I paid more than €200 per night at this hotel, but I did not get value for my money. Since I was there for work, I needed an iron in my room, but there was none. I requested one from reception, and it took over half an hour to arrive. Additionally, there were no basic personal care items available in the room. I asked reception for cotton, but they said they didn’t have any. Simple essentials should have been provided in the room.
Check-in upon arrival was fast and unproblematic. Room was clean and personal was very nice and helpful. Thank you very much for the great experience.
The staff is very kind, at the reception, at the bar and at the breakfast service ! I did the ironman and they kept my nutrition in a fridge during the week-end. The room is very comfortable and calm.
Modern, excellent location for business and other types of travel. Helpful staff. Breakfast can feel crowded and the cafe type tables make it difficult for consumption of food; but there are also some proper tables, just not enough.
Beautifully renovated elegant hotel with friendly, helpful and very kind reception, bar and cleaning staff. Only one lift was in operation, which led to waiting times. The hotel is located in the worst neighborhood in all of Frankfurt with numerous prostitutes, drug dealers, emaciated fixers and alcoholics noisily carrying on with their dysfunctional lives a stones’ throw from the hotel. Because of this, it’s difficult to recommend the Cloud One and neighboring Motel One to other travelers. However, the location just across the street from the main train station is unbeatable.
Stayed 2 nights for work in June'26. The bed was exceptionally comfortable, I slept solidly. The hotel is very nice and the staff were very helpful. The breakfast was quite disappointing though, it just didn't feel like there was very much choice. I've stayed in a couple of Motel One and they don't disappoint, good value for money, well located - an overall pleasant stay.
Air conditioner could have worked a little better. Wish the bathroom was a little larger with a fan.
rooms need a fan and drinking water/fridge
Pleasant, central and enjoyable
All good.
Great location and staff. Hotel seems to be in very good condition. Rooms quiet, clean and comfortable.
Very nicely renovated. Friendly staff!
All good, great location, good breakfast, cosy design. Only 1 point to improve - I didn't see a telephone in the room to call reception.
We went to a convention so the location is excellent for that purpose, near to a shopping center with lots of restaurants and convenience stores. The hotel rooms are very minimal. It has only 2 electrical outlets in the room , no closets, not even a phone to call to receptionist, no shampoo, conditioner, shower cap, no bottle water, no room service, no usb plug for your computer. Staff is friendly and room is clean but carpet is dirty.
The hotel is fine and fully adequate as a 100EUR per night. You now charged 250 per night, because there was a fair. But the service remained a 100 per night service. So what you provided wasn’t worth the price.
The staff is very efficient and friendly, the room was good and very quiet.
The room was so Dirty, the Teppich should be changed inmediately
Everything anyone could require from a hotel with a good location and facilities not provided on site within walking distance.
Great experience overall. Especially Fayaz who was very accommodating. I think the lank of water in the gym and in the room is a bit of a problem.
An extremely pleasant stay in motel one. The staff couldn't be more helpful 🙏
Everything was perfect.
Beautiful public spaces, reasonable prices, and excellent service and breakfast. My qualms are that the rooms are quite small and there are limited amenities (e.g., there is no gym nor sauna). The hotel could be better connected to public transit. Otherwise, the area has plenty of restaurants and is right beside a major mall and about 20 minutes' walk away from the main train station.
Room - eventually - was good, and overall quality of the hotel is still good. That's why I came and will com again. BUT: This time check-in did not work!! I checked in online and was not able to leave a comment about my favourite room type, which by now should be marked in the system. So I tried to change it with - seemingly - friendly staff when collecting the key. Staff told me there's a room to my liking available, but as cleaning is still in progress I'd have to wait. Not problem: I stored my luggage, went out to meetings and came back 4 hours later ..... only to find out that absolutely nothing had happened: the new staff presented me EXACTLY the same room which I was offered 4 hours earlier, and the - at that point passively aggressive and formalistic - staff only very reluctantly changed it. Apparently earlier staff failed to communicate effectively what to do. Overall I spent more than an hour standing in line having to argue with unnerved and passive aggressive and formalistic staff. NOT GOOD!
The stay itself was very comfortable, and the room and breakfast were excellent. Unfortunately, my experience with the service was disappointing and left me feeling unwelcome. I checked in with a colleague, who was immediately offered a complimentary bottle of water, while I was told to collect mine from the bar later. When I eventually went to the bar, I had forgotten the voucher card required to redeem the bottle. After showing my room card, the bartender repeatedly insisted that the bottle of water was not free and that complimentary water was only available to hotel members. Even after I explained that I was a member and that the complimentary bottle was included in my stay, he continued to insist otherwise before eventually providing it. What troubled me was not the requirement to present the voucher, I have no issue with that. Rather, it was the assumption that I was not entitled to the benefit. The bartender could simply have explained that the voucher was required and asked me to return with it. Instead, he repeatedly told me that I needed to be a member and that the bottle was not complimentary, despite the fact that I was entitled to it. I was staying with a colleague who is German and was treated differently from the outset. As a brown guest, this difference in treatment made me question whether assumptions were being made about me based on my appearance. I cannot know the bartender’s intentions, but the interaction left me feeling singled out and unwelcome, and it felt discriminatory. In addition, the TV Wi-Fi was not working during my stay, and I did not receive any meaningful assistance from reception regarding the issue. My company’s headquarters are in Frankfurt, so I travel there frequently and expect to make many hotel bookings in the future. That makes this experience particularly disappointing. While the room was comfortable and the breakfast was excellent, the service experience has made me much more reluctant to choose Cloud One for future stays.
Nice Hotel and friendly staff. Good Value for the money.
The rooms were clean and comfortable. The service personnel were also friendly. However, for the price I would expect it to be better. The breakfast for example was basic but I was charged 18 Euros for it. In all, my experience was satisfactory but not value for money.
Modern, clean, good value for money. Staff very friendly. Inviting and lively bar/lounge area
Hi, I stayed at this hotel for two nights. Everything was perfect for me, however the air conditioning was not working in the room. It was not a problem for me because the temperature was around 20 degrees. But if you are staying during the warm months, make sure you have a room with a working air conditioning, as the window faces the street and the train station, so it will be impossible to sleep with an open window.
excellent services
Really comfortable bed, big room and soothing atmosphere. It was very quiet and the walls are painted in calming greens.
very nice clean and efficient, friendly personal
Loved it.
Friendly check-in Decent room - would like better air conditioning (not even sure the device in the corner of the room was an air conditioner - if it was, it was very old).
Tolles Hotel :)
Disappointing experience. The hotel attached a luggage tag to our suitcase but never gave us the matching receipt. When we returned, the staff asked for the receipt they had failed to provide. Only after I asked them to bring the suitcase and showed that the receipt was still attached to the luggage tag was I able to collect my luggage. One receptionist who spoke Turkish explicitly stated that he would not help us with the issue, which was particularly disappointing. In addition, despite a nearby police station, there were many homeless people around the hotel and loud shouting during the night. Poor organization and customer service overall.
Great customer service! Very clean room and kind hospitality, the room was a too warm so it was uncomfortable at night otherwise it was great
Location was great. Close to everything. Staff was friendly and welcoming. Rooms were nice and clean. Good selection at breakfast. Great wi-fi.
Easy, straight forward, well located, nice staff
The staff were helpful, room was clean and comfortable, breakfast was well presented and great quality.
Good and bad. Very clean, comfortable bed, hot water. No internet connection in my first room and had to switch. The front desk was very unhelpful with the internet problem. Initially I was told I could go to different other rooms in the hotel and do a trial to see if a new rooms internet would be better. After I went to one room and reported back that I could not access the internet, finally the front desk person said he would find a room for me where the internet worked. Additionally, the same clerk was vague about the non working air conditioning, saying “I think I heard something about it may not be working.” Why not just admit that it was not working and he did not know when it would be fixed? Frankly, the attitude from the clerk was,”I cannot really be bothered with you.” Anyway, my room was like a sauna all night and very noisy, since I had to have the windows open. Lastly, the breakfast room staff were the best, helpful, pleasant and friendly.
Rooms were small but in excellent conditions.
Very convenient location right next to the Frankfurt main station. Hotel is nice, well kept and clean. However, I was there during a hot spell and the air conditioning was not working so that I could not sleep very well due to the heat.
Trochu v rozpacích z cenové politiky a aplikace slevy pro členy. Avizovaná lahev vody jako benefit taky nebyla . . .
Dobré ubytování a skvělý personál. Skvěle umístění, blízko restaurací a obchodního centra. Z letiště cca 15 minut. Vybavení pokoje bylo fajn, dobrá postel a hodně odkládacího místa a věšáků (to není tak časté). Ocenila bych na pokoji varnou konvici a lžíci na obuv, ale to je moje specialita :) Chválím možnost jednoduše odmítnout úklid. Snídaně dostačující, chyběly nám trošku teplé věci (párky,,,)
Switch on. beOne.
Stručný přehled vašich výhod:
Frankfurt nad Mohanem
Zažijte „Mainhattan“
Frankfurt am Main – nebo také „Mainhattan“, jak je město díky svému jedinečnému panoramatu nazýváno – je znám především jako obchodní a finanční metropole. Ve městě bank a burz, ve kterém jsme zastoupeni hned třikrát, vás přivítáme v moderních hotelech s individuálním designem.
Ať už jste tu pracovně, pouze projíždíte nebo jste přijeli objevovat krásy města, v hotelu Motel One poznáte Frankfurt z jeho nejlepší stránky. Zatímco naše hotely nedaleko frankfurtského výstaviště a letiště ideálně poslouží všem, kteří cestují služebně, leží náš Motel One Frankfurt-East Side přímo v pulzujícím srdci města. Motel One Frankfurt-Römer vás naopak přenese zpět do doby, kdy byl Frankfurt považován za centrum knihtisku. Který z našich designových hotelů zvolíte Vy?
Cenově výhodné designové hotely ve Frankfurtu – Váš Motel One
Toužíte na vlastní oči spatřit souboj mezi „býkem a medvědem“? Na Frankfurtské burze jsou s napjatím sledovány pohyby indexu DAX. Ve skleněných mrakodrapech sídlí mimo jiné Deutsche Bank a Commerzbank a také Evropská centrální banka (ECB), jejíž markantní nová budova se významným způsobem podílí na vzhledu čtvrti Ostend.
Svůj hospodářský úspěch vděčí město v srdci oblasti Rýn-Mohan také svému mezinárodnímu letišti, které máte především z hotelu Motel One Frankfurt-Airport takřka na dosah ruky. Návštěva největšího letiště v Německu se ostatně vyplatí i v případě, že zrovna nemíříte do oblak, ale chcete si obří letadla jen prohlédnout z bezprostřední blízkosti.
Akciové kurzy, mrakodrapy a velký byznys jsou však jen jednou z mnoha tváří Frankfurtu. Stejně tak k největšímu městu Hesenska patří bohatá historie, rozmanitá kulturní nabídka a samozřejmě také „Äppelwoi“ – tedy jablečné víno, nejoblíbenější místní nápoj. Snad i to má vliv na překvapivě uvolněný přístup k životu zdejších obyvatel. Pokud jste na večer vyrazili do čtvrti Sachsenhausen, abyste se sami přesvědčili o kvalitách jablečného moku, přivítáme vás v našem designovém hotelu rádi i v pozdějších hodinách.
Radnice Römer a kostel svatého Pavla – krásy světové metropole
Komu se podaří odpoutat zrak od třpytivého panoramatu města, ten se může těšit na celou řadu památek. Patří mezi ně například:
- Römer, radnice a zároveň symbol města
- slavné muzeum Städel na Muzejním nábřeží
- zajímavé výstavy v galerii Schirn
- historický kostel svatého Pavla
- Muzeum přírodních věd Senckenberg
- zahrada Palmengarten a Botanická zahrada
- a Goetheho rodný dům.
Jméno snad nejznámějšího místního rodáka nese také Univerzita Johanna Wolfganga Goetheho, jedna z největších univerzit v Německu. Díky ní hospodářská metropole ožívá studentským životem, čehož můžete být svědky například ve čtvrtích Westend, Gallus nebo Bockenheim. V kavárnách se tu ráno scházejí mladí lidé na snídani, zatímco jinde už dávno probíhají obchodní obědy.
Přijeli jste do Frankfurtu na veletrh a hledáte cenově výhodný designový hotel? Pak jste v našem hotelu Motel One Frankfurt-Messe na nejlepší adrese. Mezi mnoha veletrhy přitahují největší pozornost návštěvníků tradičně Mezinárodní automobilová výstava a Frankfurtský knižní veletrh – setkání literátů, intelektuálů a milovníků tištěného slova.
