Motel One Newcastle
Ce que disent nos clients
Très bien
Note globale sur 3 191 évaluations
Amabilité 9.4 de 10
Propreté 9.1 de 10
Réception 9.3 de 10
Lounge et bar 9.1 de 10
Emplacement 9.6 de 10
Chambre 8.3 de 10
Salle de bains 8.6 de 10
Wi-Fi gratuit 9.1 de 10
Rapport qualité/prix 8.8 de 10
Petit-déjeuner 8 de 10
An excellent hotel. And the lovely Staffs at the Reception was able to secure a room for my early check-in at no extra cost. Many thanks to the Management. I look forward to my next visit. Xoxo
Enjoyed our stay would come again
Mixed The majority of the staff pleasant Room 80% clean Fire Alarm in middle of the night, false alarm, not a single member of staff advising guests &/or telling them safe to return My grandchild & myself in pyjamas outside in Newcastle with zero assistance
Good clean hotel. Minimalistic but what was there was good quality. Great staff. Wouldn’t hesitate to book here again.
Unfortunately for all the good points of the hotel, my stay was spoiled by the fact my door didn’t always correctly latch. It had to be shut quite forcibly for it to latch correctly. I did not know this however until a drunk stranger was climbing into my bed in the middle of the night. A very disturbing experience and while the receptionist was very apologetic when I was checking out, I’m not 100% sure she fully grasped the seriousness of the matter. If this happened to a woman who was staying on her own I would expect she would have been terrified. All other aspects of the hotel were good but room security is paramount hence the score of 1/10.
Great hotel and location, apart from being caught up in the middle of a stag do brawl in the doorway / entrance area (which scared my partner and her mother as it was quite distressing) we had a good stay and staff were polite and friendly… the start was a bit distressing to be honest but not really anyone’s fault who worked in the hotel
Second visit - lovely hotel. Room was large (we were put in an easy access room possibly because we had a dog) but bathroom wasn't great - slightly smelly. Great bar.
The location of the hotel, city centre, was very convenient and yet well sound proofed. The look of the hotel entrance, reception and restaurant was cool and contemporary. The bedroom and bathrooms were a decent size but rather spartan. The bed was comfortable, but the pillows too hard and high (pillow cases too small), so had to use the small velvet cushion as a pillow. Breakfast (continental) was very very good, although the gf bread not the best!
Excellent clean and tidy and great location
Clean, quiet and central, ticks all the boxes!
Amazing stay! Great value for money but this stay myself and my husband were quite disappointed as the room felt old. The bed was soft, the springs had gone and the pillows were awfully soft. We both had sore necks the next morning
The staff were so friendly and helpful. And the beds were very comfortable. 😊
Fourth visit, always very good.
I have stayed at motel one in other cities, and newcastle since 2016. I have recommended friends to try motel one and they have. Staff are excellent, rooms and bathrooms always clean and comfortable. Motel is well situated in the heart of the city so easy walks to bars, restaurant, shops, museums, train station. Thank you.
Your receptionist with e long pink hair (sorry cant remember her name) was very engaging and helpful
Just stayed the 1 night, room clean, staff friendly, breakfast nice .
As always the reception staff exemplary friendly informative efficient. The rooms clean and quiet. The price point is just right. That’s why we keep going back.
Quick & friendly check-in. Clean, quiet and newly decorated room. Recommended
Clean and adequate accommodation..very central location. Helpful pleasant staff..no draught beers in bar tho?
Everything was perfect
An excellent hotel in a central location for a great price. Will stay in.a Motel One hotel again.
Nice comfortable rooms in a prime location for everything.
Reception staff very welcoming and helpful with storage of luggage..Room light and airy and spotlessly clean..A lovely stay.
Stayed 2 nights this time, as always rooms spotless, staff very friendly. Breakfast yummy!! Back again in 4 days to stay for another night.
Enjoyed my stay in this city centre hotel. Room was compact and had everything I needed. It was however very warm even with the air cooler (so had to open the windows).
Love Motel One, stayed here many times. The staff are always lovely. The beds and pillows are comfy. The location is excellent. Only reason for not giving score of 10 is the plastic cups for tea and coffee in the room, they make the drink taste horrible, so much so I can't drink from them.
I enjoyed my stay at the hotel, it was modern, clean and functional and being in a central location had easy pedestrian access to all areas of the city centre. I chose the hotel in part because it was located on a side street and would be quieter than hotels on thoroughfares. My room was on the fifth floor on the north elevation. However, I was woken on both nights on a number of occasions by the clattering sound of a vehicle (lorry?) driving over a large manhole cover in the service road below. It appears there are 4 square metal sheets making up a large manhole cover. The proximity of tall buildings means the sound is transferred upwards and due to needing to have the window open for fresh air, the noise was inescapable. For future guests, it may be worth investigating whether the metal sheets can replaced with something more suitable, or alternatively be better secured and fitted with some sort of noise dampening.
All service levels were at the high level we have come to expect of Motel One. There are two reasons why we have only attributed good to our stay rather than excellent. The first is the fact that the ironing board we borrowed may be suitable for ironing for someone who is 5 feet tall but not anyone much taller than that. The second is the absence of a socket anywhere close enough to a mirror to allow hair dryers or similar devices to be used effectively by female guests.
My room was very clean. It was small and bathroom was very small. The air conditioner was barely adequate. The mattress probably needs replacing. So the room got the 8 but the service and people get a 10++.
The staff were very friendly. Perfect for cyclists: We booked an 'accessible room', which was so spacious that we could take our bicycles into the room.
A faulty lock was quickly sorted, a noisy room quickly moved. Friendly great staff, beds very comfy
The motel is in a prime location and is well presented and staff are warm and friendly
Excellent stay, team friendly. Hotel is in a great location. WiFi great, no drop in service. Good shower
I stay at your hotel every year and it gets my return custom because it offers excellent value for money, it's perfectly placed, staff are wonderful and it is spotlessly clean and comfortable.
Great location, great staff , 4th time staying .....says it all
Comfortable, friendly modern hotel in the heart of Newcastle. Good value for money.
Good hotel in a very central place. Quite easy to find with easy check in and near restaurants for an evening meal. Because you don't have a section for anything I'd improve, I'd say the breakfast needs a simple tweak. Your other hotels label the eggs 'soft boiled' and hard boiled. there was no signage here and it mattered. A pot of oats and 2 hard boiled eggs wasn't that thrilling for £14.50!
Very pleasant and friendly staff Everywhere spotlessly clean Breakfast lovely.
good location, nice hotel, clean room
Lovely staff make you feel welcome . Room are very clean
La facture n'est pas correcte, vous m'avez facturé un petit déjeuner alors que le check in n'avait pas encore été fait. J'ai du payer lors du check in effectué le soir, sans connaître le détail. Je n'ai eu la facture qu'à la fin du séjour. Elle était vide. J'ai donc dû redemander et l'ai reçue alors que j'étais parti. Le petit déjeuner de lundi a été facturé alors que je n'étais pas encore arrivé. C'est du vol. Je suis insatisfait.
Très confortable, au plein centre
La chambre était conforme à la réservation faite en ligne. La propreté de la chambre et de la salle de bain est irréprochable. Nous y avons passé un agréable moment.
Points positifs: Proximité Points négatifs: Lit pas très confortable, taie d'oreiller sale même après le passage de la femme de ménage, clim qui ne se règle pas mais qui s'adapte à la température externe.
Personnel sympa - très propre - réservation et check out rapide - shampoing douche disponible et boissons dans la chambre - pas de bruit -chambre agréable et bien décorée - cadre entrée/ louange- canapé lazy agréables-
Très bon accueil, chambre impeccable. Il manque un endroit où poser la valise.
Expérience complètement positive de bout en bout: accueil incroyable, belle grande chambre calme et confortable et délicieux petit-déjeuner. Et l’emplacement est parfait pour visiter la ville à pieds. Bravo
Très bel hôtel et petit déjeuner
super hôtel qui est très accueillant avec des personnels 10/10
Très belle chambre, accueil agréable et personnel disponible ; malheureusement, la rue est très bruyante et l'isolation sonore insuffisante.
Galerie
Tout d’un seul coup d’œil
- Thé et caféÀ disposition dans la chambre
- Wi-Fi gratuitDans tout l’établissement
- Arrivée et départArrivée 15 heures / départ 12 heures
- Enregistrement rapidePour les membres beOne : enregistrez-vous à l’avance et gagnez du temps
- Buffet petit-déjeuner sainAvec de nombreux produits bio et issus du commerce équitable
- Les enfants peuvent dormir dans la chambre de leurs parentsGratuitement jusqu’à l’âge de 12 ans
- Boissons et en-casDécouvrez notre vaste sélection dans le One Lounge
- Oreillers et couettes antiallergiquesLiterie de haute qualité offrant confort et bien-être
- Animaux de compagnie acceptésVeuillez contacter directement l’hôtel
Nos chambres
The One
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Salle de bains en granite avec douche à effet pluie
- TV 40'’ à écran plat
- Réseau Wi-Fi gratuit
- Avec vue sur le centre historique de la ville dans certaines chambres
The One avec vue
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Avec vue
- Salle de bains en granite avec douche à effet pluie
- TV 40'’ à écran plat
- Réseau Wi-Fi gratuit
The One For One
- Surface de la chambre 14 m²
- Lit boxspring double (140 cm)
- Dans un bâtiment ancien historique
- Salle de bains en granite avec douche à effet pluie
- TV 40'’ à écran plat
- Réseau Wi-Fi gratuit
- Avec vue sur le centre historique de la ville dans certaines chambres
Special One
- Lit Boxspring queen size (160 cm)
- Dans un bâtiment ancien historique
- Avec sièges
- Salle de bains en granite avec douche à effet pluie
- TV 40'’ à écran plat
- Réseau Wi-Fi gratuit
- Penderie
- Surface de la chambre 18 m²
- Avec vue sur le centre historique de la ville dans certaines chambres
The One accessible
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Salle de bains en granite avec douche à effet pluie
- TV 40'’ à écran plat
- Réseau Wi-Fi gratuit
- Avec vue sur le centre historique de la ville dans certaines chambres
Situation
Hôtel Newcastle
Notre Motel One Newcastle situé au cœur de la ville est teinté du charme des briques apparentes. Le style industriel de la façade authentique en briques rappelle le passé de ville ouvrière de Newcastle. À l’intérieur, les ponts sur la Tyne, thème déterminant de notre décor caractérisent le design. Quant au bar stylé au look industriel, il met en valeur les exploits du créateur de la locomotive à vapeur, Robert Stephenson. Des fauteuils et canapés en cuir Baxter et des tapis de grande qualité de Jan Kath complètent le look industriel. Des détails raffinés tels que des chaises Arketipo avec des armatures en acier extravagantes ou encore l’armoire en verre de carafes à whisky apportent une note charmante.
La tapisserie à rayures très british à la réception rappelle aussi volontairement les maillots de l’équipe de football Newcastle United. La situation de l’hôtel dans le centre historique convient au style industriel et moderne de notre hôtel design. Les attractions touristiques telles que le Theatre Royal, la statue de Charles Grey (Grey’s monument) et l’hôtel de ville ne sont qu’à un jet de pierre. La proximité avec la gare centrale et l’aéroport sera également pratique pour vos déplacements.
Réservez votre chambre dans notre hôtel design et découvrez son style contrasté entre passé industriel et modernité.
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