Motel One Newcastle
Ce que disent nos clients
Très bien
Note globale sur 3 207 évaluations
Amabilité 9.4 de 10
Propreté 9.1 de 10
Réception 9.4 de 10
Lounge et bar 9.1 de 10
Emplacement 9.5 de 10
Chambre 8.3 de 10
Salle de bains 8.6 de 10
Wi-Fi gratuit 9.1 de 10
Rapport qualité/prix 8.8 de 10
Petit-déjeuner 8 de 10
Very friendly and helpful staff at check in. Booking by employer didn't include breakfast, no offer that this could be added and paid for separatey. Room on first floor however perhaps due to building layout, from the window it looked more like the ground floor. As a solo female traveller this didn't feel secure. Could hear glass bin being filled often. Rooms are very very basic. Comfy but basic. Good bed and pillows. Decent shower. Would make better sense to have a mirror at the desk and chair. TV should be updated with smart/casting options. The cups provided for tea/coffee looked clean but smelled very strongly of coffee and therefore couldn't be used for any other drinks or water. No alternative water cups/glasses provided. I'd stay here for work again due to location but not sure if I would for a personal trip.
Lovely, convenient hotel. Unfortunately the bed in our room was very poor. Extremely soft and sagging in the middle.
Some really good points but some basics like no phone to contact reception and having to collect your iron and ironing board from reception
Nice lobby area , friendly staff , basic but modern room
As ever, I had a very pleasant and restful stay. Staff at the hotel are always very friendly and welcoming, and it makes a difference at the end of the day along journey. Thank you. I am terrible with names, but the staff at breakfast are friendly, cheery and professional, which also makes a real difference. It feels like a happy hotel. Likewise, staff at the desk always surprise me when they remember my name. Thank you.
Wonderfully welcoming at check in & room was spotless. Excellent location.
Hotel is nice and clean and modern, perfect for a work trip
Always a lovely visit to a Motel One! Thank you for the warm welcome.
As usual everything to a high standard
Perfect location, friendly welcoming staff, room was clean and comfortable and the cost very reasonable. We have stayed several times now and it is now our go to hotel when we visit Newcastle.
Great value for money Love the reception and bar area - would liked a draft larger option Rooms need net curtains for privacy
Room weirdly had the sink plug upside down, and the toilet brush was still in the toilet when I entered the room. The bed was two single beds pushed together, pillows too high/firm, and noise from being on a low floor (glass bins waking me up - fun). It's always hit and miss staying here, but this time was a miss - slept terribly both nights.
Good location and lovely rooms.
A great location, pleasant staff, nice bar and the room had all we needed, including a very comfy bed and good shower.
Great location and lovely staff
This is my second stay at Motel One Newcastle. The rooms are clean and well appointed with an excellent shower and comfortable bed. For me, being there on a Friday and Saturday night this time around, did mean that I had a pretty noisy stay. Mainly noise from outside and the neighbouring bars and restaurants - no fault of the hotel itself. The staff are always so friendly and helpful though and my experience was excellent, for a second time.
Excellent all round with exceptional friendly staff
We have visited MotelOne in Newcastle several times, more frequently in recent months. Overall, the experience is good, and the rooms are great value for money. But the cleanliness of the rooms varies a lot depending, I believe, on the ability/application of the individual cleaner. There is no consistency, nor any indication that rooms are inspected -- either by arrangement or by surprise -- to meet set standards. For example, soon after entering our room on our last visit found a layer of dirt (greasy skin for months of touches) on the bathroom light switch. I noticed because I accidentally scratched through the yellow-grey layer to the white plastic below. It spoke volumes about the lack of proper weekly cleaning or indeed deep cleaning. We then noticed the same thing in the bathroom sink -- it was yellow rather than white -- and in the toilet, which I scrubbed myself. This was the latest in visits where the cleanliness of the room fell short of ideal. It was enough to prompt me to start looking at other hotels in Newcastle for our next visits. I didn't report this to staff as it was almost 11 pm: We were very tired and, from experience there, had little confidence that any good would come from it. For example, on our previous visit, we had asked why our room hadn't been cleaned while we were out during the day. We were not given any explanation, and told it was too late for cleaning by then as housekeeping was not available. The best that could be done was to give us fresh towels. Also, I now request a room not used for guests with dogs, after having to request a second clean of an assigned room as there was dog hair everywhere. I was lucky the dog had white hair, as otherwise I might now have noticed it and suffered -- I am allergic to dogs. I hope that helps. I'm sad to have to point this out, as I have been a loyal customer of MotelOne for several years in a few locations. The staff are friendly, and the common spaces are amazing. But cleanliness is a must-have.
Lovely clean hotel, friendly and helpful staff and in a great location. The rooms are well appointed although I find the pillows uncomfortable and the rooms are so hot. I didn't sleep well as a result of these two things so not ideal. I love this hotel for it's convenience and modernity but might try another one on my next stay now.
Wonderful hotel, central location, friendly staff
Staff were very friendly and location was good. But the shower pressure was very poor, there was no phone in the room, I had to go down to reception to collect an iron at 8am because when I called there were not enough staff to bring one to my room.
Very nice staff very pleased
I love this hotel, really relaxed vibe, funky decor, great location, great breakfast, friendly helpful staff. Hope to return soon
Stayed many times, staff excellent as always and rooms always clean and tidy,breakfast really good
Great hotel, fantastic location, very pretty downstairs, nice rooms, let down by terrible non effective air conditioning.
Location, price, staff all excellent.
Hotel in a Central location,near to shops and bars,friendly staff,clean and well maintained
Hotel clean and tidy. Centrally located. Not much room to unpack and store clothes and wasn’t keen on plastic cups for tea and coffee. But for a 2 night stay it was worth the money. Bed and pillows very comfortable so slept well. Tv channels basic.
Splendid stay ! Can't wait to return. Wonderful deco and relaxing lounge. Clean and perfectly kept.
The aircon didn’t work and the room was too hot to sleep. There were no bedside tables. The bed had ceiling high wood surrounds which I knocked my head off several times whilst trying to sleep. I would not stay here again.
The entrance and reception is lovely. Nice bar area and outside terrace. If you are looking for somewhere central to restaurants and bars (which we were) it is the perfect location. The rooms are tiny, so much so that the bathroom door felt like we were in a caravan. We had to move rooms to a larger one but still very pokey. Both rooms had wood chip wallpaper which I haven’t seen since the 70’s. We did stay over the bank holiday weekend but the walls are so thin and the people opposite were having a party till 4am. Not worth the £170 for a (so called) double room.
Lovely hotel, great.location, friendly staff, clean rooms. No complaints.
Services were good Only issue was parking
Great location and lovely hotel
Nice stay as normal. Reception staff were extremely welcoming and helpful. However we had a problem with the toilet not flushing late evening. Maintenance had gone home so Reception fixed it for us which was great. However after using the toilet during the night it happened again and water running was a constant noise during the night unfortunately. Not the receptionist fault, she did her best and thought it was sorted, however it did unfortunately disturb my sleep.
Great location with friendly staff. Room rather small with no frills. Bar did t seem to offer draught beers.
All staff were great. Room overlooked a very narrow street and a busy gym opposite. Very, very easy for gym users on multiple floors to see into my room but there were no net curtains or blinds. It was a lovely sunny evening, such a shame I had to close the blackout curtains and put the lights on.
Rooms nice and clean and bright, but the only thing is that the rooms are so HOT. even with the window open and turning down the heating. Makes it really difficult to sleep.
Great wee hotel.
La facture n'est pas correcte, vous m'avez facturé un petit déjeuner alors que le check in n'avait pas encore été fait. J'ai du payer lors du check in effectué le soir, sans connaître le détail. Je n'ai eu la facture qu'à la fin du séjour. Elle était vide. J'ai donc dû redemander et l'ai reçue alors que j'étais parti. Le petit déjeuner de lundi a été facturé alors que je n'étais pas encore arrivé. C'est du vol. Je suis insatisfait.
Très confortable, au plein centre
La chambre était conforme à la réservation faite en ligne. La propreté de la chambre et de la salle de bain est irréprochable. Nous y avons passé un agréable moment.
Points positifs: Proximité Points négatifs: Lit pas très confortable, taie d'oreiller sale même après le passage de la femme de ménage, clim qui ne se règle pas mais qui s'adapte à la température externe.
Personnel sympa - très propre - réservation et check out rapide - shampoing douche disponible et boissons dans la chambre - pas de bruit -chambre agréable et bien décorée - cadre entrée/ louange- canapé lazy agréables-
Très bon accueil, chambre impeccable. Il manque un endroit où poser la valise.
Expérience complètement positive de bout en bout: accueil incroyable, belle grande chambre calme et confortable et délicieux petit-déjeuner. Et l’emplacement est parfait pour visiter la ville à pieds. Bravo
Très bel hôtel et petit déjeuner
super hôtel qui est très accueillant avec des personnels 10/10
Très belle chambre, accueil agréable et personnel disponible ; malheureusement, la rue est très bruyante et l'isolation sonore insuffisante.
Bon accueil et personnel attentionné et agréable. Très bonne situation de l hôtel au milieu des centres d intérêts les plus importants : historiques, festifs. Chambre et literie agréables, ainsi que le lieu d accueil et de détente dans l hôtel. Chambre très calme. Sanitaire satisfaisant mais matériel peu solide.
Galerie
Tout d’un seul coup d’œil
- Thé et caféÀ disposition dans la chambre
- Wi-Fi gratuitDans tout l’établissement
- Arrivée et départArrivée 15 heures / départ 12 heures
- Enregistrement rapidePour les membres beOne : enregistrez-vous à l’avance et gagnez du temps
- Buffet petit-déjeuner sainAvec de nombreux produits bio et issus du commerce équitable
- Les enfants peuvent dormir dans la chambre de leurs parentsGratuitement jusqu’à l’âge de 12 ans
- Boissons et en-casDécouvrez notre vaste sélection dans le One Lounge
- Oreillers et couettes antiallergiquesLiterie de haute qualité offrant confort et bien-être
- Animaux de compagnie acceptésVeuillez contacter directement l’hôtel
Nos chambres
The One
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Salle de bains en granite avec douche à effet pluie
- TV 40'’ à écran plat
- Réseau Wi-Fi gratuit
- Avec vue sur le centre historique de la ville dans certaines chambres
The One avec vue
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Avec vue
- Salle de bains en granite avec douche à effet pluie
- TV 40'’ à écran plat
- Réseau Wi-Fi gratuit
The One For One
- Surface de la chambre 14 m²
- Lit boxspring double (140 cm)
- Dans un bâtiment ancien historique
- Salle de bains en granite avec douche à effet pluie
- TV 40'’ à écran plat
- Réseau Wi-Fi gratuit
- Avec vue sur le centre historique de la ville dans certaines chambres
Special One
- Lit Boxspring queen size (160 cm)
- Dans un bâtiment ancien historique
- Avec sièges
- Salle de bains en granite avec douche à effet pluie
- TV 40'’ à écran plat
- Réseau Wi-Fi gratuit
- Penderie
- Surface de la chambre 18 m²
- Avec vue sur le centre historique de la ville dans certaines chambres
The One accessible
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Salle de bains en granite avec douche à effet pluie
- TV 40'’ à écran plat
- Réseau Wi-Fi gratuit
- Avec vue sur le centre historique de la ville dans certaines chambres
Situation
Hôtel Newcastle
Notre Motel One Newcastle situé au cœur de la ville est teinté du charme des briques apparentes. Le style industriel de la façade authentique en briques rappelle le passé de ville ouvrière de Newcastle. À l’intérieur, les ponts sur la Tyne, thème déterminant de notre décor caractérisent le design. Quant au bar stylé au look industriel, il met en valeur les exploits du créateur de la locomotive à vapeur, Robert Stephenson. Des fauteuils et canapés en cuir Baxter et des tapis de grande qualité de Jan Kath complètent le look industriel. Des détails raffinés tels que des chaises Arketipo avec des armatures en acier extravagantes ou encore l’armoire en verre de carafes à whisky apportent une note charmante.
La tapisserie à rayures très british à la réception rappelle aussi volontairement les maillots de l’équipe de football Newcastle United. La situation de l’hôtel dans le centre historique convient au style industriel et moderne de notre hôtel design. Les attractions touristiques telles que le Theatre Royal, la statue de Charles Grey (Grey’s monument) et l’hôtel de ville ne sont qu’à un jet de pierre. La proximité avec la gare centrale et l’aéroport sera également pratique pour vos déplacements.
Réservez votre chambre dans notre hôtel design et découvrez son style contrasté entre passé industriel et modernité.
The Cloud One Lisbonne
