Motel One Newcastle
Esto es lo que dicen nuestros clientes
Muy bien
Puntuación general de 3189 opiniones
Amabilidad 9.3 por 10
Limpieza 9.1 por 10
Recepción 9.3 por 10
Vestíbulo y bar 9.1 por 10
Ubicación 9.5 por 10
Habitación 8.3 por 10
Cuarto de baño 8.6 por 10
WiFi gratuito 9.1 por 10
Relación precio-prestaciones 8.8 por 10
Desayuno 8.1 por 10
Bed comfy but chair soiled and uncomfortable. Needed to do floor physio but carpet needs replacing.
Good breakfast comfortable room bed could be longer
Have stayed on many occasions. The team in Newcastle really took exceptional care of me in my time of need. A massive thank you to Jordan..
Small dimly lit rooms that are not made up while you are out , have no chair at the desk and almost nowhere to hang clothes
Room was not cleaned on check in. The toilet had not been flushed and there was faeces in it. The room was not cleaned on any day while I was in, despite me asking for housekeeping. Absolutely terrible.
Lovely customer service and friendly staff
Stayed at this hotel on a few occasions and is my first choice when staying in Newcastle
Good value. Modern rooms & lobby Quiet in general. Rooms were unbearably hot (it was a heatwave) but the air recirculating system did nothing. Twinned with the security windows reducing airflow, it was not acceptable. Fully understand the need for security checking rooms and names, but felt very militant. Checking took a long time while they rifled through many pages of names and rooms to find if you are actually allowed in to your room.
Mención especial a Lizzie. Su amabilidad y profesionalidad hicieron la estancia aún mejor. ¡Gracias!
Location is brilliant...Handley to the town centre with the famous Grey street a few yards away.
Excellent value. Easy check in and out, great location, friendly staff.
We loved our stay at Motel One Newcastle the proximity to everything is fantastic. The hotel staff were very friendly and our room was ready for us as soon as we arrived (1 hour early). The hotel was clean and well maintained and our room was bright and modern. The only grumble I have was the room was far too hot through the night as the thermostat on the air con didn’t go believe 10 degrees and the fan wasn’t the best so our sleep was disrupted a lot because of this.
I had a large room. The weather was very hot during my stay, the aircon was not very cool.
Good location. Friendly staff.
Great location, friendly and helpful staff, nice breakfasts.
The room was clean, comfy and quiet. The cooling system mostly kept it at a bearable temperature (during a heatwave!). The free wifi was excellent! However, the breakfast was not worth paying for, being a German/Dutch style cold meats and cheese buffet with almost no other options such as pastries. Meat and cheese that is laid out uncovered and (I think) uncooled on a side for hours isn't great. Very minimal cereal/fruit choice. The reception could also be better lit.
Charlie on the the reception Is very very helpful and always has a smile
Excellent, had a lovely stay in central Newcastle. Staff were lovely and welcoming. The hotel bar and lounge are fantastic.
The air conditioning in the room and the ventilation system in the bathroom weren't working. Since the window could only be opened a couple of centimetres, the temperature in the room was too high and the overall indoor climate was very unpleasant. Hard to sleep at night... According to reports from other guests and the hotel staff, this wasn't an isolated incident but affected a large number of rooms. Everything else was fine. Overall, this was my worst experience at a MotelOne hotel.
Love this hotel, but the heat was unbearable. Newcastle always delivers on location and cleanliness, sadly there weren't enough provisions in place to help with the heat wave. Upon arrival we were informed that we were on the sixth floor - 'the hottest part of the hotel'. Whilst a fan was requested, it was useless. When we raised this at 11pm (after returning to the hotel following dinner) it was suggested that we could move rooms. Why wasn't this suggested upon arrival, or why weren't we allocated a room on a lower, cooler level?? Such a shame, resulting in the worst nights sleep ever. A colleague did try and assist with the air temp in the room, but this simply circulates more heat. Extra provisions and water could have been provided, along with better room allocations if the hotel was quieter.
This hotel is always lovely the staff are very friendly xx my room was spotless xx
All perfect except for the room temperature the climate control didnt cool the room down at all it was a heatwave outside but it was ineffective,very temped to sleep downstairs in the air conditioned areas
Our favourite place to stay in Newcastle. So handy for the Theatre Royal. The bar is comfortable and open great hours. Best shower of any stay in recent years.
The room was small. Lighting wasn't well designed. The room was extremely hot. However, the staff were absolutely fantastic. They couldn't have been more helpful. Lisa moved me to a lower level room which was cooler (but you still need proper air con rather than an air circulating system).
Charlie was excellent at reception But my toothbrush and toothpaste went missing from my room
Staff were excellent and very friendly from arrival until leaving. Rooms are small but comfortable. I would have given 10/10 if the room hadn’t been too warm and the ac unable to cope along with only bottled beer available at the bar, no draught option. Breakfast is continental and very nice.
Really great stay. Charlie on Reception was very informative and helpful as were all the staff. The room was great in every way accepting the AC which never got the room cool (Only thing I dropped the score for as all other aspects were great)
Having booked last minute after a nightmare coming home from Spain we were exausted. Lizzie on reception was utterly fabulous! She upgraded us and got us into a room at 9.30am so we could shower and sleep which was very much appreciated and customer service was excellent.
I am working up here and been coming to the hotel For over a year the reception staff are very very helpful
Clean, quiet, comfortable. Excellent central location. Staff lovely, helpful & friendly. Good reception spacious seating areas & bar.
The room was very hot despite using the air con. The bed seemed hot not sure if a plastic sheet was on the bedbase. Some dust on the light fittings above the bed. The TV sound was of very poor quality despite adjusting the volume. Got an email invitation to check in but the website was in German and despite changing language and even logging onto your website this proved too difficult to complete.
I was allowed to check in early which was a bonus. Lizzie on the reception friendly an efficient. For my second stay i had room 520. All good wiyhe great aircon. The thing that makes the hotel for me is the outside seating area. Breakfast again brilliant with a very wide choice.
Hotel was clean, well kept and in a good location. Motel one was good value for money and all staff encountered were friendly. The room was unbearably hot. The air conditioner did nothing to cool the room down. The window couldn’t not open any further than an inch or so. The reception staff did provided us with a fan but I would say this affected our stay quite a bit.
Pleasantly surprised. Lovely hotel. Staff friendly and helpful. Everywhere clean.
The hotel and breakfast were amazing. Our only gripe was the memory foam mattress that had sunk and wasn't supportive
Didnt book breakfast but asked if I could pay for one. Was refused. There was ample amount of food out.
Great staff, great bar, great location
Excellent hotel in ideal location. Close to everything but in a quiet enough street to escape it all too. Reception, dining and bar staff all excellent, I should have paid more attention to names. Friendly, professional and mix an excellent cocktail. Modern well maintained, showers clean and simple.
Stayed here a few times and always find the staff, extremely pleasant and professional. Rooms are always spotlessly clean and the location and price are superb. My only negative is that we always seem to get a room that looks out onto rubbish skips and rat poison boxes in alleyways. Curtains are easily pulled but all in all a great hotel despite that
There isn't enough milk in the room, each cup of tea or coffee needs 2 sachets and these weren't replenished during my stay. I do appreciate that you provide decaff though as many hotels don't. The pillows are a bit strange, they were almost like full sized pillows that had lost their shape and so had been folded over into a square, as had the pillow cases, which had been tucked in. I found them quite uncomfortable to sleep on.
No hassle, nice clean room and helful staff
Our room (4.00) was basically like a sauna. The large double windows basically worked like a greenhouse and the glass got so hot it was heating the room up, and the air conditioning placement was less than useless, being incredibly low power and also pointing at the wall and not into the room itself. The only way you could even tell it was on (even at full power, lowest temp) was by sticing your hand directly in front of it. It was basically impossible to sleep and opening the windows was also not an option.
Great location. Delightful reception staff. Compact but very clean and well appointed room. Bathroom very nice indeed. A window that actually opened. Would have loved a biscuit with the tea but appreciated the decaff options for drinks. Would absolutely stay again.
Well presented, great location, but Aircon insufficient (room stayed around 24 degrees even on full blast), sheets rough and uncomfortable.
Nos sorprendió agradablemente que cuando llegamos, ya por la noche, en la recepción nos atendieran tan bien y en castellano!. Eli/Lissy nos atendió de una forma muy cálida, y nos hizo sentir relajados solo poner un pie en el hotel. Además respondió a todas nuestras preguntas sobre la ciudad y nos hizo muy buenas recomendaciones. La localización es inmejorable.
Habitación muy cómoda, moderna y limpia. Muy buena ubicación.
Hotel centrico, buena calidad precio. Limpio, confortable. Buen hall y terraza.
Ubicación inmejorable, precio razonable
Excelente ubicación. Personal muy amable. Habitación silenciosa. Cama amplia y cómoda.
El personal de recepcion muy atento y servicial. Excepto la ducha de hab 533 que requiere reparacion, todo lo demas muy bueno. Lo recomendaria sin dudarlo
Galería
Todo de un vistazo
- Té y caféPosibilidad de preparación en la habitación
- Wifi gratuitoEn todo el edificio
- Llegada y salidaCheck-in a las 15:00 h y check-out a las 12:00 h
- Check-in rápidoPara miembros de beOne: haz el check-in cómodamente por adelantado y ahorra tiempo
- Bufé de desayuno saludableCon muchos productos ecológicos y café de comercio sostenible
- Dormir en la habitación de los padresGratis para un niño de hasta 12 años
- Bebidas y aperitivosDescubre nuestra gran variedad en el One Lounge
- Almohadas y edredones antialérgicosComodidad de ensueño para dormir con ropa de cama de calidad
- Se permiten mascotasPonte en contacto directamente con el hotel
Nuestras habitaciones
The One
- Habitación de 16 m²
- Cama con somier Queen-Size o King-Size (160-180 cm)
- Cuarto de baño de granito con ducha tipo lluvia
- TV con pantalla plana de 40''
- Wifi gratuito
- Algunas habitaciones con vistas al centro histórico
The One con vistas
- Habitación de 16 m²
- Cama con somier Queen-Size o King-Size (160-180 cm)
- Con vistas
- Cuarto de baño de granito con ducha tipo lluvia
- TV con pantalla plana de 40''
- Wifi gratuito
The One For One
- Habitación de 14 m²
- Cama francesa con somier (140 cm)
- En edificio antiguo histórico
- Cuarto de baño de granito con ducha tipo lluvia
- TV con pantalla plana de 40''
- Wifi gratuito
- Algunas habitaciones con vistas al centro histórico
Special One
- Cama con somier Queen-Size (160 cm)
- En edificio antiguo histórico
- Sillas y sofás
- Cuarto de baño de granito con ducha tipo lluvia
- TV con pantalla plana de 40''
- Wifi gratuito
- Ropero
- Habitación de 18 m²
- Algunas habitaciones con vistas al centro histórico
The One accessible
- Habitación de 16 m²
- Cama con somier Queen-Size o King-Size (160-180 cm)
- Cuarto de baño de granito con ducha tipo lluvia
- TV con pantalla plana de 40''
- Wifi gratuito
- Algunas habitaciones con vistas al centro histórico
Ubicación y alrededores
Hotel Newcastle
Nuestro Motel One Newcastle en el corazón de la ciudad está caracterizado por el encanto del ladrillo visto: el estilo industrial de las auténticas fachadas de ladrillo evocan la historia de esta ciudad obrera. En el interior, los puentes del río Tyne marcan el tema determinante de la decoración y el diseño; el estiloso bar con su imagen industrial rinde homenaje al trabajo del inventor de The Rocket —el Cohete de Stephenson—, como se conocía a la locomotora de vapor inventada por Robert Stephenson. Muebles de Baxter en cuero auténtico y alfombras de gran valor de Jan Kath completan el estilo industrial. Sofisticados detalles como sillas de Arketipo con extravagantes marcos de acero o una vitrina de espejos con garrafas de whisky le dan un toque encantador.
No se trata, precisamente, de una casualidad que el papel a rayas de la pared que decora la recepción aporte el inconfundible estilo británico y que, además, recuerde a las camisetas del Newcastle United. Su ubicación en el centro histórico es idónea para el estilo industrial moderno de nuestro económico hotel de diseño. Lugares emblemáticos como el Theatre Royal, el Grey’s Monument y el Ayuntamiento de Newscastle están a escasos metros. También resulta muy práctica la cercanía a la estación central y al aeropuerto.
Reserva una habitación en nuestro hotel de diseño y descubre el contraste de diseño entre lo «antiguo» de lo industrial y lo «nuevo» de la modernidad.
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