Esto es lo que dicen nuestros clientes
Muy bien
Puntuación general de 2639 opiniones
Amabilidad 9.4 por 10
Limpieza 9 por 10
Recepción 9.4 por 10
Vestíbulo y bar 9.1 por 10
Ubicación 9.6 por 10
Habitación 8.4 por 10
Cuarto de baño 8.7 por 10
WiFi gratuito 9 por 10
Relación precio-prestaciones 8.8 por 10
Desayuno 7.9 por 10
The hotel setting - bar, restaurant, decor, staff were outstanding. Loved late check out and early check in. Did not like that there were no glasses to drink the water from that I gif as a member ,coffee cups etc were for coffee). Shower and bathroom facilities were low quality. All spotlessly clean however. Would definitely stay again. Central urban location was brilliant.
The room had dirty finger marks all over the ceiling
Great hotel, well priced with a great location. I would personally like to thank Charlotte and the housekeepers for finding my missing house key and arranging to get it back to me.
Staff were welcoming and very friendly. Room was very clean and bed very comfortable. Food and drink were amazing
Good stay. Rooms small but tidy and comfortable. No Draught beer in the bar is a put off. Right in middle of town. OverLl would love to come back.
Great location , clean rooms with very comfy beds , only down side no deal with local car park like other hotels have in the area so was expensive parking the car .
Lovely hotel and very friendly staff
Great location. Friendly helpful staff, quiet and comfortable rooms. Best beds and pillows for a good nights sleep. Love the reception bar lounge area. Always good to stay.
Quite dusty on the floor by the bed. Otherwice nice and clean room. Would have liked better lights in the room. The breakfast was nice and clean. Good coffee. Would wish for more different youghurts but it was nice selections overall. Fun with the painting on the eggs, made me smile. Very nice and helpfull staff
All the staff I encountered were very nice and professional. The lobby area is very nice. Breakfast is a bit pricey for a continental breakfast. The rooms, while are nicely appointed, are small. No bin in the bedroom? There was an unfortunate 2 hour episode of 2 shouty women on my floor between 1:30 and 3:30 in the morning however I have not lowered my score on this as was not the hotels fault.
A great central location within a short stroll of the railway station with plenty of bars and restaurants nearby.
Our 4th visit to Motel 1 in Newcastle. I wouldn’t choose anywhere else. Good points:- Friendly & happy staff; very clean throughout; bed and pillows amazingly comfortable, central location - in fact, no faults at all.
Room was a bit cold and milk and sugar was not replaced. Apart from that a very comfortable stay.
Experience overall was really good. Location is ideal, comfortable bed. The staff were great. It would've been nice to have pate as an opinion at breakfast.
Nice and central
Room far too warm, air con didn’t work
This hotel is a wonderful location close to everything. The staff were extremely friendly and helpful. Continental breakfast was good but possibly a few hot items would have made it perfect. Although rooms are small but they are sufficient for a one night stopover. Overall a good choice.
Upon arrival, warm and polite greeting. Upon entering room was struck as to how basic it was but then for £94 it is what you would expect. Room clean. Mattress and pillows great. No drinking water in the room which is awful CX. Bar would only take cash so could not buy water. Room too hot so woke up dehydrated. No water so felt distressed as normally at home you'd wander downstairs and get a glass of water. Had to make a decaf coffee due to no water. Only got 4 hours sleep due to guests entering at 3am and continuing to party upstairs. At 4am someone else entered level 3 and continued to slam their door time and time again for 15 minutes. I called reception who said they would address the issues and did. Breakfast chaotic. No staff to assist with broken hot drink machine. Am going to ask Egencia to remove you from the platform.
GPT-4o mini Web Open menu Please help me write a review for my time at motel one Check in very friendly and efficient, room.ridy and vkeane and breakfast nice. What let it down is the lack of sleep and the disturbance. Unfortunately I only managed a few hours sleep as around 3am on floor 5 there was a major disturbance of what sounded like at least 3 people having a very loud argument outside my door. Lots of shouting, swearing, screaming and quiet. I'm sure I'm not the only guest who was kept awake by this for at least an hour in the early hours Certainly! Here’s a review based on your experience at Motel One: Review of Motel One I recently stayed at Motel One and had a mixed experience. The check-in process was very friendly and efficient, which set a positive tone for my stay. The room was tidy and clean, and I appreciated the nice breakfast options available in the morning. However, my experience was significantly marred by a major disturbance during the night. Around 3 AM, I was unfortunately kept awake for about an hour due to a loud argument happening outside my door on the fifth floor. It sounded like at least three people were involved, and the shouting, swearing, and screaming made it impossible to get a good night's sleep. I can't help but feel that I wasn't the only guest affected by this disruption. While I enjoyed the amenities and the service, the lack of sleep due to the noise was quite disappointing. I hope that the management can address such disturbances in the future to ensure a more restful experience for all guests. Overall, I would rate my stay as average, with the potential for improvement in noise management.
Great value for money. Great location. No iron/iron board in the room, have to get one from reception. Breakfast is overpriced for what it is.
Great hotel, used as a base for shopping and a concert so only in it for sleep but was a perfect location.
Great location, very modern and clean
Clean and comfortable with good service. Lack of a hot breakfast a big minus though and the cold buffet is poor value.
Hotel was only 5 mins walk from Newcastle rail station. Room was ready on time, friendly helpful staff. Bar open until late! Very close to bars and clubs but the room was dead quiet. Bed and pillows lovely! Will be back.
Amazing location in heart of city and a lovely street! Hotel perfect for a weekend break, only problem was the room was a little small for two people, but it was spotless and staff very helpful!
Staff very helpful. Situation central. Furnishing's, bedrooms etc excellent smart, immaculate- price very good. I try to find MotelOne wherever we go. Booked again for friends overnight again next year
Very friendly staff felt very welcome Was clean and big choice for breakfast Stylish
Fantastic hotel ,excellent staff very friendly and helpful. The rooms are very good and clean great selection of beers in the bar as well will definitely stay here again
Had a lovely overnight stay. The room was clean and the bed was super comfy. Staff were very friendly and helpful.
Lovely ,comfortable rooms.Staff are so Friendly and helpful .So central and excellent value
A very good base for a stay in Newcastle. The room was clean and comfortable although do be aware that there is a nightclub opposite so rooms on the street might suffer noise from that. Excellent bar area and the continental breakfast has a very good selection. The staff were cheerful and friendly.
Very central,lovely clean hotel
Great stay. Comfy bed, staff helpful and friendly and close to the city centre.
One of, if not, THE best hotel experience I've had in the UK. Rachel on the front desk was welcoming, polite and extremely informative with how the hotel operates. I was only there for a night to catch a show at the Tyne Theatre so I was happy with a basic and clean hotel. Motel One looked like a palace you would find in Greece. Incredible decor, very inviting and should definitely be more than 3*s as advertised. I ended the night with an extremely lush Negroni made by a talented mixologist who recommended well. The bar is exceptional. I had a great night's sleep and contrary to other reviews, the wifi was strong, there was no noise from outside and I managed to sleep throughout the night undisturbed. Given how often I travel for work, that was the greatest reward of all!
We had to book last minute due to hospital admission of a family member. Charlie was extremely helpful and sympathetic of our situation and we are very grateful.
Had a great couple of days staying at Motel one,staff were great,modern hotel,very clean,as we're the rooms,close to good bars and restaurants in Newcastle
We arrived early 1pm and was told room was ready, which was lovely. We where given a free upgrade which was classy thank you. The staff where happy and pleasant and nothing to much trouble. We have booked again for future visit.
We have stayed at this hotel several times now and love it. This time our room was really small compared to other times when we have stayed
Modern very clean very central,but lovely caring helpful staff.
Hello, the reception staff and the staff in the bar and at breakfast were very welcoming and professional. Such a shame that the bed was made up of 2 singles rather than a queen sized bed. I found the breakfast to be very poor considering I paid £13.50 for it. There was only boiled eggs as a hot item (other than toast). I don't feel that having the jams/yoghurt out in large bowls is very hygienic in this day and age. The plates very very small, meaning you needed 2 if you wanted toast and eggs. Poor show basically, which let the whole stay down.
Staff lovely. Lobby and bar also very nice. Bathroom had a horrible smell on arrival with a disgusting coloured toilet brush. Poor noise insulation on the room door which was considering we were the closest room to the elevator.
Great location, Great hotel!! Very clean and staff were very friendly. Very impressed with our room and the continental breakfast had loads of choice. I would 100% stay here again.
Myself and my husband had a lovely one night stay in Motel one the bed and pillows were really comfortable lovely soft white towels and a lovely shower. The staff were really friendly. Had a lovely lounge to relax and have a drink. We would definitely stay there again
Stayed here a few times now and always have a great time .... nice room spotlessly clean . floor i asked for ... will definately be back ....
Excelente ubicación. Personal muy amable. Habitación silenciosa. Cama amplia y cómoda.
El personal de recepcion muy atento y servicial. Excepto la ducha de hab 533 que requiere reparacion, todo lo demas muy bueno. Lo recomendaria sin dudarlo
Ha sido una experiencia muy acogedora. Si vuelvo a Newcastle, seréis una de mis primeras opciones para repetir. Carla, la chica responsable del desayuno la mañana que pude desayunar allí, fue muy atenta, amable y encantadora...Motel One tiene suerte de contar con un capital humano de esta valía.
ideal para una pareja en fin de semana. Céntrico.
No es adecuado para una estadía larga (1 semana o más), y especialmente para viajes de trabajo. El baño tenía fritas en el suelo y se ve que hay una pérdida. El editado de almacenamiento es muy limitado. Hay que pedir plancha en la recepción y una vez que uno la tiene no hay espacio donde dejarla. No hay lugar para poner la maleta. No hay ni una heladera pequeña o frigobar. No hay servicio de lavandería, que es fundamental para un viaje de trabajo largo.
Personal amable y dispuesto, tuvieron en cuenta mis deseos, al asignarme la habitación. El único punto negativo fueron las almohadas: demasiado altas para mí.
Galería
Todo de un vistazo
Disponible 24 horas
gratuita
Más información aquí
A partir de las 15 horas del día de llegada
Hasta las 12 horas del día de salida
Lu. – Vi.: 6:00 – 10:00
Sa., Do., festivos: 07:00 – 11:00
Como miembro de beOne, tiene la posibilidad de realizar el check-in online con antelación de forma cómoda y flexible, lo que le permite ahorrar tiempo. Encontrará más información aquí.
Le recomendamos el siguiente aparcamiento público:
Dean Street Multi Storey Car Park
Dirección: Dean Street, Newcastle Upon Tyne, NE1 1PG (0,3 km, 5 minutos a pie)
Precios: Lu-Do 1,80 £/h de 8:00 a 19:00 h.
Aparcamiento gratuito de 19:00 a 8:00 h del día siguiente.
Tenga en cuenta que el aparcamiento permanecerá cerrado entre las 0:00 y las 7:00 h y durante este periodo de tiempo no podrá acceder a su vehículo.
Aquí puede planificar su ruta.
Al hotel se llega desde la parada de autobús Central Station.
Más información sobre las conexiones aquí.
Ubicación y alrededores
Con su encanto de ladrillo visto
Nuestro Motel One Newcastle en el corazón de la ciudad está caracterizado por el encanto del ladrillo visto: el estilo industrial de las auténticas fachadas de ladrillo recuerdan a la historia de esta ciudad obrera. En el interior, los puentes del río Tyne marcan el tema determinante de la decoración y el diseño; el estiloso bar con su imagen industrial rinde homenaje al trabajo del inventor del Rocket (cohete) como se conocía a la locomotora de vapor inventada por Robert Stephenson. Muebles de Baxter en cuero auténtico y alfombras de gran valor de Jan Kath completan el estilo industrial. Sofisticados detalles como sillas de Arketipo con extravagantes marcos de acero o una vitrina de espejos con garrafas de whisky le dan un toque encantador.
No se trata precisamente de una casualidad que el papel a rayas de la pared que decora la recepción aporte el inconfundible estilo británico y que además recuerde a las camisetas del Newcastle United. Su ubicación en el centro histórico es idónea para el estilo industrial moderno de nuestro económico hotel de diseño. Lugares emblemáticos como el Theatre Royal, el Grey’s Monument y el ayuntamiento de Newscastle están a muy pocos metros. También resulta muy práctica la cercanía a la estación central y al aeropuerto.
Reserve una habitación en nuestro hotel de diseño y descubra el contraste de diseño entre lo «antiguo» de lo industrial y lo «nuevo» de la modernidad.
