Excelente
Puntuación general de 2032 opiniones
Amabilidad 9.5 por 10
Limpieza 9.4 por 10
Recepción 9.4 por 10
Vestíbulo y bar 8.9 por 10
Ubicación 9.7 por 10
Habitación 9 por 10
Cuarto de baño 8.9 por 10
WiFi gratuito 9.4 por 10
Relación precio-prestaciones 8.7 por 10
Desayuno 8.6 por 10
Mediocre experience this time - after two times of very good experience.
Great location and helpful staff, but rooms lacked space, pillows, and we were not allowed to sit in the lobby with snacks.
HI Motel one, the hotel Washington very good and in a special place in Basilea. The only problem is for my family the carpet (moquette) in the room....for allergie... All the rest Washington perfetc!
Great location, clean and cozy rooms, very kind staff
The front desk was extremely helpful in view that I had to extend my stay due to flight cancellations.
Location is perfect, stuff are so friendly I can't describe, rooms are clean. For me definitely place to stay for my next Basel visit. 10/10 in every possible way.
Your staff were all very friendly and helpful. The hotel's situation was very convenient for our tourist travel purposes. I cannot assess the lounge or bar because we did not make use of them. A small fridge and a kettle would be useful additions to the room.
Fast check in. Very large room.
Friendly service, price-value absolute ok, nice rooms with the amenities you need and centrally located.
Best hotel stay in my two-week urban tour of western central Europe...I was given an unexpected upgrade to a gorgeous room on the top floor...truly spectacular. Thank you!!
Good location. Basic but practical
Habitación amplia, cama y almohadas muy cómodas, toallas de buena calidad.
Motel was neat and clean. Staff was multi-lingual, friendly, helpful and professional. Served a nice European breakfast so do not expect American fried eggs, bacon, waffles, toast, etc. We enjoyed our stay and would stay there again.
Very nice hotel. Great location, good air-conditioning in the room, comfortable bed. Good breakfast.
Very nice room. The only negative is there was no refrigerator also, tea or coffee in the room
Good value for money, but a couple of things to add would make it a 10: - The air conditioning wasn’t low enough, I was hot in the room and couldn’t make it cooler - a mini fridge. I would have liked to keep a drink cool overnight. Had to keep going down to bar to ask for ice. The receptionist on my checkout day was lovely (I didn’t get her name). I had to make a call to London to contact my airline but i didn’t have a SIM on my phone to call and since there are no public phones anymore, she allowed me to call the airline from reception, which I was so grateful for. The lady at the bar was wonderful and was never an issue to keep topping up my glass with ice. I would stay again, just would love to have a fridge next time and to be able to cool the room more.
Sobrio, funcional, moderno, en pleno centro, camas comodísimas. Me he registrado y volveré a hacer uso de esta cadena en futuros viajes.
The hotel was quite unique and appealing in appearance and the staff was very welcoming and helpful. We had the buffet breakfast one morning and the selection and quantity was very good. Our room was basic but very comfy. Would stay there again or at other locations
Nice place to stay, not only the room, but also the reception and bar.
Very clean and comfortable! Close to many attractions in the old center.
Comfortable, cozy, amazing a/c!
Had a lovely stay at Motel One Basel. The room was very comfortable (as was the Aircon, outdoor temperature was 37c!). Nicole at the front desk was very cheerful and helpful, telling us about the Suisse National Day celebrations about the city. The location was perfect, near busses, trams, good restaurants and bars.
Stylish, friendly and clean. We will definitely use Motel One again.The location was perfect for everything we wanted to see.
Great staff! Very helpful!
Clean, quiet, best location. Staff were very nice and helpful. Would come back again.
Der Early Checkin hat problemlos funktioniert. Top Team an der Rezeption!
We were very pleased we chose to stay at Motel One in Basel with its very convenient central location, modern decor and friendly and helpful staff. The room was comfortably furnished, the bathroom fittings high end and the cleaning service was excellent.
Excellent location..super friendly team....ideal "pied de terre" when visiting Basel
Excellent location with friendly helpful staff.
Fabulous staff, great location. Lovely bar area, rooms and excellent breakfast. I struggled to find my way back to the reception from my room but that's not unusual and says more about me than the hotel :)
For the past five years, your hotel has been my number one choice whenever I stay in Basel. The location is simply perfect, and everything about the hotel consistently exceeds my expectations—from the comfortable, clean rooms to the welcoming lobby and overall atmosphere. What truly makes this hotel exceptional is the staff. Everyone is warm, friendly, and professional. Special thanks to Nicole and Mr. Tamer at the reception, as well as Mr. Mohamed and David at the bar, for always making my stay enjoyable. A very special thank you to Mr. Tamer for his outstanding professionalism, kindness, and willingness to help. He is always happy to provide any information I need about the city, and his excellent service makes every visit even more pleasant. This time, I have been staying at the hotel since 1 July, and today is 18 July—I haven’t even checked out yet! Staying here truly feels like being at home, and that’s why I keep coming back year after year.
La estancia ha estado muy bien! La ubicación perfecta y céntrica. La habitación estaba muy bien y limpia. El personal de recepción muy amable
Convenient location, modern and clean hotel, friendly staff.
the room was cosy but I missed a table to work on it. the door of the toilet closed automatically no tent were present so I should keep the curtains closed all the time
Great location, easy to walk in Old Town. But, no air conditioning! Rooms are hot, very hard to sleep. You have to sleep with your windows open and the street noise is very loud all night long..
A fantastic hotel in a prime location. Great to have a tasty breakfast included, and the staff were all friendly and helpful. The only thing stopping it being perfect was the location of my room, which overlooked the inside of the New Yorker store in the same building. This made it feel dark and somehow not private (even though there was privacy film on the appropriate part of the window). However, the room itself was comfortable, and I appreciated the provision of an excellent Dyson fan to keep it cool in the hot weather. I hope to return to Motel One Basel soon and look forward to trying out the chain's other properties.
I got stranded in Basel and ended up in Motel One. I was so suprised by the hospitality and kindness of all the staff. Everyone was extremely helpful and friendly, I will definitely recommend this hotel to others!
Wow! Location was outstanding.
Superb location, great staff, sleek boutique hotel.
Staff at the reception is very competent and friendly. Room small but clean and quiet. Location is excellent! Quit expensive for the tiny room, but it was Art Basel this weekend.
Though I had a challenging check-in due to an employee who was new to the team and stressed with my asking for a pro forma to see exact charges rather than showing a number on the calculator in her hand - the programs was CHF 120 lees than what she had showed me. Then it took more than five minutes to deduct three breakfast charges as my partner left before me. It was troublesome
Great location, friendly staff, rooms have everything I needed and were spotlessly clean
Everything was ok..as always. Staff super nice and friendly
Very friendly and helpful staff. Delicious breakfast too.
La ubicación del hotel es fantástica. La habitación, en cuarta planta y orientada a un patio grande, era muy tranquila, luminosa y limpia. Muy recomendable.
Excelente estadía en ubicación inmejorable en el centro histórico de Basel. Prestaciones perfectas para viaje tanto de negocios como de placer. Faltaría frigobar en las habitaciones para hacer de la estadía algo perfecto. El desayuno y las habitaciones y sobre todo la atención del personal 10 puntos. Un detalle, adoré los caramelos de cortesía a la salida...! Gracias Motel ONE espero pronto poder visitarlos nuevamente!
El espacio para el desayuno muy poco comodo. Faltam mesas y sillas adecuadas
Muy buen hotel Solo me gustaría que hubiera tetera en las habitaciones
Buenos días. Conozco la cadena de hoteles one, me gustan, siempre que hay la posibilidad la elijo. En el hotel de basilea he encontrado a faltar alguna mesa más porque los asientos de sillón para mí son incómodos (para el desayuno).
Ubicación inmejorable, personal excepcional y el hotel una autentica pasada. Lo recomendaremos a todo el mundo
Un viaje en carretera por la zona más soleada de Alemania con una excursión a Suiza
Un gráfico de carteles de eventos de la cercana galería de arte de Basilea indica, en la propia recepción, que el arte es el tema de nuestro Motel One Basilea. Los marcos iluminados son el escenario perfecto para poner en valor las botellas de nuestro bar. Disfruta tu desayuno en un auténtico estudio de artista tomando asiento en las Overdyed Chairs de Diesel para Moroso, con todo tipo de pinceles, tubos, manchas de pintura y la lámpara Tu-be de Ingo Maurer a tu alrededor. El punto culminante de nuestro diseño es la obra de arte «Soundscape» del artista basilense Adrian Falkner, que lleva el ambiente acústico a lo visual y refleja la vida y las interacciones de nuestro recibidor.
Nuestro económico hotel de diseño se encuentra en pleno centro del casco antiguo de Basilea. En las proximidades se encuentran lugares emblemáticos como la Catedral de Basilea, el ayuntamiento o la Petersplatz. También se llega rápidamente a la estación central y al recinto ferial. No importa que hayas venido a Basilea por negocios o de escapada: gracias al intercambiador de tranvías de Barfüsserplatz se puede llegar a cualquier punto de la ciudad en un mínimo de tiempo.
Descubre nuestro hotel en el centro de Basilea y déjate inspirar por su artístico entorno.
