Motel One Innsbruck
Esto es lo que dicen nuestros clientes
Muy bien
Puntuación general de 3774 opiniones
Amabilidad 9.3 por 10
Limpieza 9.2 por 10
Recepción 9.2 por 10
Vestíbulo y bar 9.1 por 10
Ubicación 9.3 por 10
Habitación 8.7 por 10
Cuarto de baño 8.7 por 10
WiFi gratuito 9.3 por 10
Relación precio-prestaciones 8.4 por 10
Desayuno 8.4 por 10
I loved so many things about this hotel! First, of course, the magnificent views! But also the fact that there was a airing window in my room that opened so that you could avoid that damp hotel smell. And plenty of vegan options (clearly marked) at the breakfast. Receptionist Matteo gave me a heartfelt welcome! The few downsides mainly had to do with how the breakfast was served. The lounge was beautiful but noisy, which was made worse by the terrible music constantly played there (the third day, I wore earplugs). Furniture was not made for eating, too few hard chairs and instead plenty of sofas and soft armchairs - really uncomfortable for sitting at a table. When I arrived 45 minutes before breakfast closed, some items were already run out and not replaced upon request.
Hello, We were very disappointed. The first night went well, but the second (Friday night) did not go well. At 11 p.m., we were disturbed by the noise from the rooftop party (13th floor). We were on the 12th floor (room 15). In addition to the noise of footsteps, the problem was that the toilets were on the 12th floor and that drunk people were walking around on the 12th floor and especially slamming the toilet doors. My wife, who has ear problems, was able to sleep, but not me until 2am. Your team did offer to change our room, but since my wife was sleeping, it was not possible. Also, the voucher for a free breakfast proposed was not realistic because we have not planned to come back. Everything was already paid when we arrived so a voucher made no sense. I am also disppointed that no manager was able to see us to received our complains and to offer a real compensation. Not a good experience and no professionnal management of the pb (how you can rent a room at the 12 level when there is a party at the 13 level?) Sylvain et Caroline PASQUIET
Great location, views and price.
Fantastic views
Everything was great. The only thing that could have been improved is variety at the breakfast. Although I did appreciate all products being bio. In addition, it would have been nice to have some extra shelves in the room, as well as smart TV with Netflix. Also, it was difficult to keep the shower floor dry when showering...
Clean, convenient to everything..amazing views!
Concerned about security. The rooftop bar is open to the public and accessed by the guest elevators. Apparently non residents can only access the bar on the13th floor as they don't have a room key but I saw many groups of people getting on the lifts at the same time as hotel guests so basically anyone can access the guest floors. There are also guest rooms on the 12th floor directly under the bar where the bar/lounge toilets are located, again with free access to non residents. I have stayed in Motel One hotels all over Europe but never had any security concerns but I will not stay here in future.
Wonderful stay. Clean, efficient, great location, and friendly staff working in the bar/lounge. Great views, too. I will definitely return. Thanks!
A very clean modern hotel right next to the railway and bus station. Despite that it was very quiet. Excellent continental breakfast. Comfy beds. Bedroom was a little too hot for me, but there was an opening window once I worked out how to do it! Overall I would definitely stay again.
Overall, the hotel was very good. It was just a couple small items that kept me from giving you 10 points. When we booked the room, we were told there would be bottles of water for us to drink, the person at the front desk said that we had to go to the bar on the 13th floor to receive them, when we got there the bartender charged us six euros for a bottle of water. Also the bathroom entirely clean. There was signs of toothpaste and soap still in the sink. And it just made us wonder what else didn’t get thoroughly cleaned.
highly recommended :-D ; Friendly reception (early checkin) ; clean room ; all i need
excellent location, excellent roof top bar and breakfast area
Highly professional - reception, cleaning, bar and breakfast staff.
This hotel was spotlessly clean and great value for money in a very accessible spot in town. The staff were really helpful and there was a nice atmosphere. Rooms are on the small side and I would have liked conditioner in the bathroom.
A great venue. Friendly staff. Room was clean and comfortable for our ski trip.
Dogs should not be allowed in the breakfast room and you should have bedrooms specifically for guests with dogs. It is most unhygenic for other guests especially those with allergies
Great final leg to our journey, could have had a water in room breakfast a little to expensive
Basic facilities, nice breakfast just right . The size of room just right for one elderly lady but would have been too small for two unrelated persons. Bed and pillows very comfortable to
The property is situated just next to the Innsbruck rail station. Beautiful view from the room on 12th floor!
Very well located, nice design and vibrant atmosphere
Opened the door to my room and it absolutely stank of cigarettes. I went downstairs and asked for another room and they told me there were no other rooms. They came up to the room and opened the windows and turned on the bathroom fan and told me to go up to the bar for a drink (I arrived at 23:30, I was exhausted and had no interest in another drink). At 1:00, I went back down to the room and it not only still smelled terrible, it was now freezing cold as well. I went back down to the front desk and said the room was unacceptable and I was beyond exhausted - quick as can be, he handed me the key to a new room. Now tell me why that couldn't have happened an hour and a half earlier? Worst service ever, truly. I only got 4 hours of sleep and missed an important event in the morning.
I like the hotel and am generally happy there. But my room on the 12th floor was somewhat noisy (because of the rooftop bar), both in the late evening and in the early morning. And I find the seating in the bar uncomfortable for breakfast: too many tables are too low for comfort. The background music is irritatingly loud.
A room of good standard and a nice breakfast experience. Most of all is the service excellence we experienced. All the people we met were very helpful and nice.
Super
I understand that the hotel is business hotel which i booked because of the location. The receptions are ok (some are willing to service some did because of the duty.) I hardly complain about the hotel because i expect what i paid for. The worse thing is the staff at the bar, i asked for the seat available but he point at my face and tell me (not ask me) to out to wait outside. I understand that under the busy situation he may stress and don't want to talk nice to me. But you are the service provider, I'm a customer that at least i pay for the hotel. When i complain with the reception, he said he understand but doesn't feel of any understanding at all just a plain script. I think more training needed for some staff here
Motel One was a great value! Clean rooms, awesome location, beautiful bar/lounge. I recommend.
Great room, with amazing view. Friendly staff.
Thank you so much for your hospitality! It was a wonderful experience staying at the hotel for a wheelchair user. Everything in the hotel room was thoughtfully designed for such occasions.
Perfecta ubicación, muy buena atención del personal. Instalaciones cómodas y buena habitación. Las visitas son espectaculares.
No Room Service. Had to bring the towels to my room on my own for the first time in a hotel.
Excellent modern hotel in a great location (though the rooms are rather compact it was good value for money) with fantastic view from our 11th floor room
Alles war gut
Great location, gorgeous view, excellent breakfast and staff. Very comfortable bed.
I give low score because of the following reasons: reception service was very disappointing, from not answering the phone for hours to delays on check in/out or staff not available. Breakfast service not existence, very crowded, dirty tables and very messy. Rooms are nice and clean.
The overall experience was only satisfactory as we had to ask to change rooms after one night. The original room assigned on the 12th floor was noisy (unusual for Motel One!) and we could hear not only the guests in the neighbouring room and bathroom but also noise from the floor above, i.e. the Rooftop Bar Level, which lasted through to at least 1 a.m. Also the A/C in the original room was not working and as the room was south and west facing it became very hot and stuffy by the afternoon when we checked in and did not cool down during the night. We therefore asked to be moved the next day and were assigned a room on the 11th floor that was satisfactory. The reception staff were helpful and willing to make the changes without any fuss.
All good, only the breakfast coffee was ways too difficult to get. Why do you not put there a traditional can of coffee, so that the extremely long coffee waiting line can be avoided? Thanks.
Check-in quick and easy. Staff excellent. Room clean and efficient. Breakfast good for selection and value. Location super.
From the moment of arriving until I departed, the Hotel’s staff and amenities were excellent…The location near the Old Town, train and bus stations were perfect…
The location is right next to the train station, so convenient to the station and 10 minutes walk to the city centre. The rooms are super comfortable, a little small, but have everything you need. Amro is a delight, and je looked after us. Please book if you want to have a drink in the rooftop bar as it is busy. We loved our stay in Innsbruck.
I had a wonderful stay at this hotel. The location is excellent—right in the city center, next to the central railway station, and very convenient for food, restaurants, and shopping malls. Getting a taxi was never an issue, available 24/7. The hotel offers great value for money. My room was clean, neat, and well-maintained, with a beautiful sunrise view and stunning views of the Alps. The receptionist was very friendly and welcoming, which made the stay even better. Overall, a perfect choice for both comfort and convenience. Highly recommended!
Excellent option in Innsbruck, convenient location just a couple of meters from the train station, still very quiet. Great views from the balcony. Staff is helpful and friendly. Really recommend staying here.
The room was a bit small to fit two suitcases but otherwise the hotel was great.
The location n room was very good. Please keep hand lotion & hair conditioner in the bathroom
The corner room overlooking Innsbruck was just a miracle. Quite tiny room but good design. Very comfortable bed. Bathroom amenities were great. Breakfast with fantastic huge selection with breathtaking view. Location is impeccable at the Central Station. Kind and professional personnel at the reception and in the Bar. Also loved the Bar's design and cocktail choices without alcohol. I highly recommend this city hotel for all kind of travellers.
Un hotel espectacular,cerca de la estación,y el personal tanto de recepción como de restauración muy amables .Lo recomendaré a mis familiares y amigos
El personal super amable , la ubicación excelente y el desayuno estuvo bueno.
Muy bien ubicado! Maravillosa vista de la habitación..pero es demasiado chiquita...apenas te podes mover alrededor de la cama. Yo agregaría una jarra térmica y tazas
Execelente ubicación, personal muy amable
Desayuno caro para la variedad ofrecida. Un par de platos calientes se agradecerían. Limpieza de la basura del lavabo deficiente así como la reposición de papel, estuvimos medio día sin rollo de papel ni pañuelos de papel. Tanto en el motel one de Munich como de IBK tuvieron que llamar cada día a la hora del desayuno para comprobar que lo teníamos, la conversación: “no tienen desayuno”, “si, tenemos cada día llamáis…” y así cada día se hace incómodo y con falta de atención
Estuve muy a gusto y lo recomendaría sin dudas
Galería
Todo de un vistazo
- Check-in rápidoPara miembros de beOne: haz el check-in cómodamente por adelantado y ahorra tiempo
- MyService OptionAnular la limpieza de la habitación, por amor al planeta
- AzoteaCon vistas a la ciudad
- Llave móvilPara miembros de beOne: la llave digital de tu habitación directamente en tu móvil
- Almohadas y edredones antialérgicosComodidad de ensueño para dormir con ropa de cama de calidad
- Servicio de traslado al aeropuerto sujeto a pagoDesplázate cómodamente al aeropuerto
- One LoungeCon espacio para trabajar relajadamente
- Se permiten mascotasPonte en contacto directamente con el hotel
- Wifi gratuitoEn todo el edificio
Nuestras habitaciones
The One
- Habitación de 16 m²
- Cama con somier Queen-Size o King-Size (160-180 cm)
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- TV con pantalla plana LG de 43"
The One con vistas
- Cama Queen-Size o King-Size (160-180 cm)
- Con vistas
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- TV con pantalla plana LG de 43"
- Habitación de 16 m²-20 m²
The One con balcón
- Balcón
- Habitación de 16 m²
- Cama con somier Queen-Size o King-Size (160-180 cm)
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- TV con pantalla plana LG de 43"
Special One
- Cama King-Size (180 cm)
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- Habitación de 16 m²-20 m²
Special One con vistas
- Cama King-Size (180 cm)
- Con vistas
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- TV con pantalla plana LG de 43"
- Habitación de 16 m²-20 m²
Ubicación y alrededores
Hotel Innsbruck
Una pequeña gran ciudad
¡Te damos la bienvenida al pueblo más urbanita de Austria! ¿A que no sabías que los auténticos tiroleses se refieren a Innsbruck cariñosamente como un «pueblo demasiado grande»? Y con razón: la quinta ciudad más grande de la república alpina es una fantasía rural que desprende aires de big city. ¿Quieres que te lo demostremos? Desde nuestro Motel One Innsbruck tendrás esta pequeña gran ciudad a tus pies.
Hotel en Innsbruck: un chalé en los Alpes y en la gran ciudad
¡Tenemos buenas noticias! Si tienes ganas de desconectar en un chalé en los Alpes, no tendrás que conquistar la cordillera Nordkette. De verdad. Este chalé se encuentra en el centro de la ciudad. Justo al lado de la estación central, este hotel te trae las montañas al valle. Siéntate cómodamente en los sillones de terciopelo mientras te calientas junto a la chimenea y su fuego crepitante. Ya lo verás: el televisor de pantalla plana del vestíbulo es tan agradable y hogareño como una estufa tradicional tirolesa.
¿Te apetece tomar algo? Date un capricho refrescante en nuestro bar, relájate en los sofás de estilo rural y disfruta de las vistas a la Nordkette. Como no podemos mover las montañas para decorar nuestro hotel, hemos pintado las paredes acristaladas del vestíbulo al moderno estilo fine arts, inspirándonos en los elementos de la naturaleza. Seguro que nunca habías experimentado los Alpes tiroleses desde esa perspectiva.
¿Quieres ver los originales? Desde nuestro económico hotel podrás maravillarte con la belleza de la cordillera muy de cerca, que rodea el valle desde el casco antiguo hasta la ciudad nueva, como si fuera el guardián del lugar.
Hablando del casco antiguo de Innsbruck: sus estrechas calles empedradas y las ornamentadas casas de entramado también están al lado del hotel. Pasea tranquilamente por el centro histórico, visita Dom zu St. Jakob —la catedral de Innsbruck— y hazte un selfi frente al Tejado Dorado, el pequeño gran tesoro de la ciudad. ¿Se te está abriendo el apetito? Te espera una excursión llena de aventuras por el lugar, así que coge fuerzas con una gran porción de Speckknödel y un pastelito Kiachl. Tu viaje por Innsbruck aún no ha acabado. Ahora que ya conoces el lado divertido y urbanita de la ciudad, ¿te gustaría explorar una faceta más tranquila y natural?
Hotel en Innsbruck en las faldas de la naturaleza tirolesa
¿Sabes qué se siente al volar? ¡Descúbrelo! Desde el trampolín de salto de esquí de Bergisel llegarás a lo más alto. El elegante gigante de acero de la famosa arquitecta Zaha Hadid hará que te tiemblen las piernas incluso desde la distancia. Después de ese momento de adrenalina, puedes bajar las pulsaciones tomándote un café y un trozo de tarta en el restaurante Bergisel Sky.
Ahora, la ruta hacia las alturas puede continuar en el teleférico Nordkettebahn. Desde las cabinas transparentes disfrutarás de una impactante vista de 360° sobre el maravilloso paisaje alpino. Y ¿quién sabe? Quizá veas alguna cabra montesa o una marmota si observas con atención, pues el Tirol también es conocido por ser el hogar de estas dos especies.
