Motel One Manchester-Piccadilly
What our guests say
Very good
Overall rating from 3,531 ratings
Friendliness 9.4 of 10
Cleanliness 9.2 of 10
Reception 9.4 of 10
Lounge & Bar 8.9 of 10
Location 9.5 of 10
Room 8.7 of 10
Bathroom 8.8 of 10
Free WiFi 9.1 of 10
Value for money 8.8 of 10
Breakfast service 8.1 of 10
Clean, cheap, and perfect location. Staff were extremely freindly and accomodated my request (for a quiet room on an upper floor) perfectly. This is where I always stay when passing throguh Manchester. it's been several years since my previous stay but still a great experience.
It was great. Just needed water in the room.
Ideally situated for station and attractions. The rooms were comfortable and was surprisingly pleased at how quiet they were. All staff were very friendly and helpful.
From the moment we arrived for check-in right through to check-out, the staff listened to us attentively and kindly. All the information was provided promptly and our room requests were fully met. I had asked for a small parcel to be delivered to the hotel and it was delivered straight away. Check-out was very quick and the luggage storage was practical and no-fuss. We had a lovely stay and will definitely be back
Day staff are absolutely lovely. The night staff were so so rude. We returned from an even around midnight and asked for a large bottle of water at the bar. The woman ignored us for 5 mins and then began to serve us. The woman pulled out 2 large bottles and a man ran over and told us we were not allowed them. When we questioned why the woman told us they were “membership only” It’s water and we would be paying regardless. Both very rude afterwards.
Great location for Piccadilly station, lovely large reception and bar area, clean and modern. Rooms are clean and bright with excellent air conditioning and powerful showers. Lovely toiletries. Beds are super comfortable.
at the other motel one in manchester, i think that it is called the royal exchange, they have a different breakfast menu, i was expecting bacon and sausages, there was just a continental breakfast, i would have preferred the other choices at this hotel to, if i had known the breakfast was just this, i would have stayed at the royal exchange again, But poppy at the desk and the man who made the toffee banana cake were fabulous, also there was no safe in the room, i was expecting to keep my valuables nice and safe in there,
Most comfortable. Welcoming staff. Excellent breakfast.
Easy check in - friendly morning shift on the desk
Very handy for Piccadilly railway station and the city centre yet pleasantly quiet. Room and communal areas were up to the usual Motel One standard.
Rooms slightly dated but I had quite a large room and it was clean and satisfactory. Iron and ironing board available from reception. Pet peeve is not having a phone in the room to call reception and the TV being too old to stream music through, but still excellent value for money. If you're visiting and need a clean place to sleep and won't be spending endless time in the room, it's excellent value for money and perfectly located.
Nice reception and bar area Rooms dated and basic for price. Tidy but dusty bedroom - bedside/under tea coffee unit very dusty clearly not been wiped
Lovely hotel, clean, helpful staff, great location and good vfm would highly recommend
We were disappointed with the room and bathroom as it was very small. We have stayed at motel one in Glasgow before and the room was much bigger and nicer. We will not be paying £345 to stay here again for 2 nights.
Very clean and efficient. Nice room and very quiet. Love the easy access and extremely fast checking in.
Room was immaculate, bed was comfy. We didn't use the lounge bar but it looked really nice. Staff were very friendly and the blue sweets on the reception desk were lovely.
Gooood
The staff were so helpful and the room clean and comfortable
Your front desk people were fantastic. The towels are wonderful. The floor is a little hard, and the sheets are not as nice as the towels. However, we still love staying at your hotels. I would also like it if the Wi-Fi was password protected.
I stay at this Motel One often and particularly like its proximity to Piccadilly train station, the friendliness of its staff and its cleanliness. On this occasion I had no signal on my mobile in the room I was given initially, so had to request a different room. The member of staff I spoke to was very helpful and accommodating in finding me an alternative. The main negative comment I have is that there are not proper cups in the room. For a period there were Motel One special cups, which were a bit better than paper ones, but even those are no longer provided and it's back to paper ones. This is the only I've ever stayed in where proper cups are provided as standard.
I have stayed here 2 times now with my partner and its always very clean, good sized rooms, Nice bathroom and shower. Great price to stay for a short city break too. The downstairs bar and seating area is very relaxing atmosphere too after spending all day walking round nice to sit and enjoy a drink.
Motel One is my go-to venue in Manchester. Comfortable, clean and quiet rooms.
The room was lovely but the view was disappointing as it was a brick wall one a dirty roof so shut curtains so we didn’t have to look out
I arrived early to drop off my back pre- check in. Desk staff were available, friendly and helpful. When I came back in the afternoon to check in, again, the member of staff who dealt with me was professional, efficient and very helpful indeed. On this experience, as in all previous stays, I’d give your staff the highest rating - and they set the tone for the whole stay. Room clean, quiet and comfortable. What I like, in sum, about Motel One, is the smooth and efficient way things seem to work.
Friendly staff easy close to Station
I really liked granting my booking request of a room in a high floor away from the elevator. I couldn't wish for better room location getting the furthest one from the elevator in the top floor. On the room for improvement, considering the hotel class and the value for money, I'd greatly appreciate a mini fridge in the room, access to ironing equipment/room, gym ... etc.
Everything was perfect for our stay. All the staff were welcoming and helpful. Our room was spotless and had everything we needed. The bar area downstairs was really good too.
Very inviting lobby, lounge area. Great staff - friendly and helpful. Room good value.
I enjoyed the room and the bar was nice very good selection of drinks
I always stay in motel one when passing through Manchester. Very convenient and good value for money
Disappointing on check-in. Went yo room and it had not been cleaned!! Reported and rectified while I was out, but not a good start
Really enjoyed my stay, hotel was well presented and staff were friendly. Breakfast was lovely great base for our visit to Manchester.
Clean room. Comfortable bed. The only feedback I have is I would have liked some bottled water in the room. Having arrived late in the evening, I had to go back down to the bar to purchase water
The beds are so comfortable! It is worth a journey to Manchester just for a good night's sleep.
Brilliant location, friendly & attentive staff, clean and comfortable room.
The hotel was lovely and clean. Bed was comfy and staff very polite and friendly perfect for what we needed at a great price. Parking just behind in open air car parks much cheaper than NCP or Q park as parked in SIP no rebooking and only £14 for 24 hours. The hotel is a 5-10 minute walk to the main centre but in a lovely area near the canal.
My room had a problem with the climate control, fixed right away. Just no water in the rooms other wise it would have been a 10.
My friend booked a different hotel near by for the same night. For an extra £20 they had much more in their room. Kind size bed, fridge, sofa and plenty of tv channels! A small fridge would have been nice with some bottled water as it was so hot in our room. The air con didn’t work very well, only one bin in bathroom that hadn’t been emptied and the shower is too close to the wall to stand underneath. Also very limited on teas and coffee. Only enough for one coffee each. The bar area is lovely and all the staff we met were so kind and friendly. The room is basic but overall clean and comfortable.
Great hotel for overnight stay. Good shower with lovely large towels. Would prefer to have a side table on both sides of the bed.
Motel one suits my needs pretty well, second time staying. My only issue this time I had was the aircon possible not being completely functional? I stayed last year during a heat wave and I could cool the room pretty effectively but it was nigh impossible sleeping the first night because I could not get the cooling to work. It is party my fault for not speaking to staff for assistance did end up having to rely on opening the window to deal with the heat. But overall good stay.
Room was a little small but nice and clean
Great location and everything to my satisfaction.
Everything was great. Suggest adding a self-service laundry facility to make the great experience perfect
Return stay at Motel One after staying elsewhere. Really friendly greeting at reception quick check in and my exact room type provided. As soon as I walked into my room I realised how much I like the rooms and it was great that the tv had been updated although I never got a chance to fully try it out. Only thing that lets the rooms down is no fridge and the curtains whilst thick aren’t blackout. Lastly please the offer of a glass room temperature bottle of water is a bit pointless in my opinion- please get a water cooler in reception so we can get cold water on demand
The property offers excellent value and convenience, and is well located. I stay when in Manchester when I have travelled from London for professional work up there. I would like to highlight two excellent interactions on my last visit, staying on the night of 15 April. First, your website seemed to have changed the date of the reservation to the date of booking and treated me as a no show. But staff identified this and flagged it to administration who arranged a refund the next day, and I was booked in at reception as a new booking. Secondly, on the next day there was a serious problem with trains because of damage to overhead wires at Piccadilly stopping all direct service to London. Online rail information about alternatives if any was very poor and so I decided to go with my luggage to the station. But I first checked (about 1630) with your reception to see if there were rooms left so I could book back in if unable to travel, and because the hotel was filling but to avoid risk of me having nowhere to return to if necessary, your colleague Burgan offered to hold a room for long enough to prevent this. As it happened there was a rail substitute bus to Stockport then trains, and I called the hotel so the room could be released- but I almost never provide feedback and I do so because I would like to note this event and record thanks to Burgan and the staff at the Piccadilly hotel.
Nice stay, clean rooms. Breakfast could be better, not completely the same every day. Maybe try two different breakfasts layouts and exchange it every other day...
Had to move room due to the shower not heating up. New room wasn’t serviced the entire time, had to ask for clean towels. Was in Manchester for the marathon, had a 10 month old baby. Very poor & disappointed
Lovely room, good price. Issue with shower which was sorted very quickly. Breakfast a bit poor, not together and no hot food. Only one toaster didn't help
nice decor, clean comfy rooms, friendly staff
As always, very quick to check in, great welcome, very clean room, great breakfast. No complaints from me!
Gallery
Everything you need at a glance
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Arrival and departureCheck in 3pm/check out midday
- Free WiFiThroughout the premises
- Drinks and snacksDiscover our wide selection at the One Lounge
- Stay in parents’ roomFree for children up to 12 years old
- Great locationStay somewhere special
- Tea and coffeeIn-room preparation facilities
- Pets welcomeContact the hotel directly
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One with a view
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- With view
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
Family One
- Room size 20 m²
- King-size box-spring bed (180 cm)
- Sofa bed
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One accessible
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
Location and surroundings
Hotel Manchester Piccadilly
Welcome to Manchester, birthplace of music! Manchester made the soundtrack for any visit to the North-West: Oasis, The Smiths, Stone Roses and Take That grew to fame here. The Motel One Manchester-Piccadilly is adorned with wallpaper featuring famous local bands. In the bar area, club chairs by Varier and a seating cluster by Living Divani create a relaxed backstage ambiance, decorated appropriately with vinyl records and electric guitars. The symbol of the city, the hard-working bee, is also represented in the hotel, with a colourful photo collage dedicated to this emblem, golden hanging lamps by Produzione Privata in a shape reminiscent of a bee, and honey-yellow cushions on our Signet seating benches.
Our affordable Design Hotel is in the heart of Manchester, near sights such as the Royal Manchester Theatre and Manchester Cathedral. Directly opposite is Manchester’s main Piccadilly Station, putting destinations such as Salford Quays and Manchester airport in easy reach.
Book your room in our affordable hotel and follow Manchester’s friendly honey-collector through the city. Don't worry, Bee happy!
