Motel One | Make a reservation at affordable design hotels in Berlin, Munich, Vienna or Manchester

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INFORMATION

As of 16 October 2023

Unfortunately, the Motel One Group has become the target of a hacker attack. In the process, so far unknown perpetrators penetrated the internal systems and attempted to presumably carry out a so-called ransomware attack. Business operations and thus future reservations were never at risk.
The immediate measures included the commissioning of a certified IT security service provider as well as cooperation with investigative and data protection authorities.
According to the current state of knowledge, in particular, address and invoice data of customers were affected - including about 150 credit card data. The concerned credit card holders have already been informed personally.

If you have any questions, please contact: privacy@motel-one.com.

We deeply regret any inconvenience and thank you for your understanding.

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