Motel One Innsbruck
One hotel in Innsbruck
What our guests say
Very good
Overall rating from 3,826 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9.1 of 10
Location 9.3 of 10
Room 8.7 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.4 of 10
Breakfast service 8.4 of 10
Everything is clean and tidy. Excellent view from the room.
I could not check in by my name. Moreover, I was requested to pay cancelation fee, although I stayed tow nights according to the reservation , and payed the fee at checking in.
I loved staying at Motel One, the location is perfect, the room very nice, perfect for one person, with a nice view, the bed was very confortable, the bathroom also excellent. Very clean, very tidy. My only not so good thing is that the temprature controler was not working, even adjusting the temperature, the room was always a little too cold.
Amazing view. Amazing bar. In room 12.26 the bathroom stank a bit (I think the sink of the shower was the problem. Service 10/10
Fantastic view from the very nice room.
Helpful friendly staff, fantastic view from rooms. Quite simply what we needed on our stay. Last but not least, good prices.
Fantastic. Amazing views from the room. Luggage storage prior to check in. Very kind and friendly staff! One woman at the check in desk was FANTASTIC - so very kind and helpful. Hotel bar was super!
Top Hotel
We love the view from our room, we only wish if our floor is higher. Everything is perfect and room is spacious. The rooftop bar is great as well.
Fantastic location, great bar with amazing views and all round very professional lovely staff
Motel One Innsbruck was a great stay for our trip as a couple—comfortable, clean, and perfectly located. The room felt cozy and modern, and we had a really relaxing stay overall. Breakfast was nice with good quality options, and the staff were friendly and attentive, making the service feel smooth and welcoming throughout.
I had a pleasant stay at Innsbruck Motel and would rate it 8 out of 10. Overall, everything was good—the room was comfortable and the stay was enjoyable. The only downside was that the toilet floor was a bit slippery, which could be improved for safety. Other than that, I was satisfied with my experience.
I loved so many things about this hotel! First, of course, the magnificent views! But also the fact that there was a airing window in my room that opened so that you could avoid that damp hotel smell. And plenty of vegan options (clearly marked) at the breakfast. Receptionist Matteo gave me a heartfelt welcome! The few downsides mainly had to do with how the breakfast was served. The lounge was beautiful but noisy, which was made worse by the terrible music constantly played there (the third day, I wore earplugs). Furniture was not made for eating, too few hard chairs and instead plenty of sofas and soft armchairs - really uncomfortable for sitting at a table. When I arrived 45 minutes before breakfast closed, some items were already run out and not replaced upon request.
Hello, We were very disappointed. The first night went well, but the second (Friday night) did not go well. At 11 p.m., we were disturbed by the noise from the rooftop party (13th floor). We were on the 12th floor (room 15). In addition to the noise of footsteps, the problem was that the toilets were on the 12th floor and that drunk people were walking around on the 12th floor and especially slamming the toilet doors. My wife, who has ear problems, was able to sleep, but not me until 2am. Your team did offer to change our room, but since my wife was sleeping, it was not possible. Also, the voucher for a free breakfast proposed was not realistic because we have not planned to come back. Everything was already paid when we arrived so a voucher made no sense. I am also disppointed that no manager was able to see us to received our complains and to offer a real compensation. Not a good experience and no professionnal management of the pb (how you can rent a room at the 12 level when there is a party at the 13 level?) Sylvain et Caroline PASQUIET
Great location, views and price.
Fantastic views
Everything was great. The only thing that could have been improved is variety at the breakfast. Although I did appreciate all products being bio. In addition, it would have been nice to have some extra shelves in the room, as well as smart TV with Netflix. Also, it was difficult to keep the shower floor dry when showering...
Clean, convenient to everything..amazing views!
Concerned about security. The rooftop bar is open to the public and accessed by the guest elevators. Apparently non residents can only access the bar on the13th floor as they don't have a room key but I saw many groups of people getting on the lifts at the same time as hotel guests so basically anyone can access the guest floors. There are also guest rooms on the 12th floor directly under the bar where the bar/lounge toilets are located, again with free access to non residents. I have stayed in Motel One hotels all over Europe but never had any security concerns but I will not stay here in future.
Wonderful stay. Clean, efficient, great location, and friendly staff working in the bar/lounge. Great views, too. I will definitely return. Thanks!
A very clean modern hotel right next to the railway and bus station. Despite that it was very quiet. Excellent continental breakfast. Comfy beds. Bedroom was a little too hot for me, but there was an opening window once I worked out how to do it! Overall I would definitely stay again.
Overall, the hotel was very good. It was just a couple small items that kept me from giving you 10 points. When we booked the room, we were told there would be bottles of water for us to drink, the person at the front desk said that we had to go to the bar on the 13th floor to receive them, when we got there the bartender charged us six euros for a bottle of water. Also the bathroom entirely clean. There was signs of toothpaste and soap still in the sink. And it just made us wonder what else didn’t get thoroughly cleaned.
highly recommended :-D ; Friendly reception (early checkin) ; clean room ; all i need
excellent location, excellent roof top bar and breakfast area
Highly professional - reception, cleaning, bar and breakfast staff.
This hotel was spotlessly clean and great value for money in a very accessible spot in town. The staff were really helpful and there was a nice atmosphere. Rooms are on the small side and I would have liked conditioner in the bathroom.
A great venue. Friendly staff. Room was clean and comfortable for our ski trip.
Dogs should not be allowed in the breakfast room and you should have bedrooms specifically for guests with dogs. It is most unhygenic for other guests especially those with allergies
Great final leg to our journey, could have had a water in room breakfast a little to expensive
Basic facilities, nice breakfast just right . The size of room just right for one elderly lady but would have been too small for two unrelated persons. Bed and pillows very comfortable to
The property is situated just next to the Innsbruck rail station. Beautiful view from the room on 12th floor!
Very well located, nice design and vibrant atmosphere
Opened the door to my room and it absolutely stank of cigarettes. I went downstairs and asked for another room and they told me there were no other rooms. They came up to the room and opened the windows and turned on the bathroom fan and told me to go up to the bar for a drink (I arrived at 23:30, I was exhausted and had no interest in another drink). At 1:00, I went back down to the room and it not only still smelled terrible, it was now freezing cold as well. I went back down to the front desk and said the room was unacceptable and I was beyond exhausted - quick as can be, he handed me the key to a new room. Now tell me why that couldn't have happened an hour and a half earlier? Worst service ever, truly. I only got 4 hours of sleep and missed an important event in the morning.
I like the hotel and am generally happy there. But my room on the 12th floor was somewhat noisy (because of the rooftop bar), both in the late evening and in the early morning. And I find the seating in the bar uncomfortable for breakfast: too many tables are too low for comfort. The background music is irritatingly loud.
A room of good standard and a nice breakfast experience. Most of all is the service excellence we experienced. All the people we met were very helpful and nice.
Super
I understand that the hotel is business hotel which i booked because of the location. The receptions are ok (some are willing to service some did because of the duty.) I hardly complain about the hotel because i expect what i paid for. The worse thing is the staff at the bar, i asked for the seat available but he point at my face and tell me (not ask me) to out to wait outside. I understand that under the busy situation he may stress and don't want to talk nice to me. But you are the service provider, I'm a customer that at least i pay for the hotel. When i complain with the reception, he said he understand but doesn't feel of any understanding at all just a plain script. I think more training needed for some staff here
Motel One was a great value! Clean rooms, awesome location, beautiful bar/lounge. I recommend.
Great room, with amazing view. Friendly staff.
Thank you so much for your hospitality! It was a wonderful experience staying at the hotel for a wheelchair user. Everything in the hotel room was thoughtfully designed for such occasions.
No Room Service. Had to bring the towels to my room on my own for the first time in a hotel.
Excellent modern hotel in a great location (though the rooms are rather compact it was good value for money) with fantastic view from our 11th floor room
Alles war gut
Great location, gorgeous view, excellent breakfast and staff. Very comfortable bed.
I give low score because of the following reasons: reception service was very disappointing, from not answering the phone for hours to delays on check in/out or staff not available. Breakfast service not existence, very crowded, dirty tables and very messy. Rooms are nice and clean.
The overall experience was only satisfactory as we had to ask to change rooms after one night. The original room assigned on the 12th floor was noisy (unusual for Motel One!) and we could hear not only the guests in the neighbouring room and bathroom but also noise from the floor above, i.e. the Rooftop Bar Level, which lasted through to at least 1 a.m. Also the A/C in the original room was not working and as the room was south and west facing it became very hot and stuffy by the afternoon when we checked in and did not cool down during the night. We therefore asked to be moved the next day and were assigned a room on the 11th floor that was satisfactory. The reception staff were helpful and willing to make the changes without any fuss.
All good, only the breakfast coffee was ways too difficult to get. Why do you not put there a traditional can of coffee, so that the extremely long coffee waiting line can be avoided? Thanks.
Check-in quick and easy. Staff excellent. Room clean and efficient. Breakfast good for selection and value. Location super.
From the moment of arriving until I departed, the Hotel’s staff and amenities were excellent…The location near the Old Town, train and bus stations were perfect…
The location is right next to the train station, so convenient to the station and 10 minutes walk to the city centre. The rooms are super comfortable, a little small, but have everything you need. Amro is a delight, and je looked after us. Please book if you want to have a drink in the rooftop bar as it is busy. We loved our stay in Innsbruck.
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Hotels in Innsbruck
Welcome to the Alpine city
Innsbruck is well protected. Like an imposing bodyguard, the Alps surround the Austrian mountain metropolis and keep its many historic gems in their sights. It’s not just the charming old town that’s worth taking a stroll through – a change of perspective will also pay dividends.
In just 20 minutes, you can swap the heart of the Tyrolean city for the lofty heights of the Nordkette mountain range. Standing a proud 2,334 metres tall, Innsbruck sits quite literally at its feet. Pause, take a deep breath and enjoy the 360-degree panoramic view across the beautiful Alpine city. Not a bad place to be, right?
Innsbruck – where nature and culture rub shoulders
Let’s be honest: not many regional capitals have as skilful a way of handling natural and cultural gems as Innsbruck, demonstrating both its green fingers and respect for cultural heritage. Starting with history, there’s no escaping the Goldenes Dachl, or Golden Roof. The oriel draws people towards the centre of the old town even from a distance. We have Emperor Maximilian I to thank for this opulent structure. He commissioned the exquisite landmark with 2,657 fire-gilded copper tiles at the turn of the 16th century.
There’s another historical gem in Innsbruck that’s down to Emperor Maximilian I: the Hofburg, or Imperial Palace. Since the early 16th century, the stately property has enriched the city landscape with its late-Gothic features. It’s no wonder Empress Sissi also had an extravagant apartment here for her visits to Innsbruck.
Architecture fans will find plenty more photo opportunities in Anpruggen. The historic district on the left bank of the River Inn could have been taken straight out of a story book with its pastel-coloured façades and the artfully crafted backdrop of the Nordkette mountain range.
That’s enough about Innsbruck’s cultural scene, now let’s get out into nature. The Alpenzoo, the highest zoo in Europe, is just the place. Pay a visit and discover more than 150 species of Alpine animals up close – including brown bears, lynxes, otters and bearded vultures. Also flying high is the Bergisel ski jump. Standing proudly at 134 metres tall, the famous ski jump is Innsbruck’s eagle eye. But it’s not just bold winter athletes that dare to scale such breathtaking heights, you’ll also find gourmets and mountain lovers. Thanks to the two state-of-the-art lifts, you can reach both the viewing platform and the Bergisel Sky restaurant in under two minutes. Wiener Schnitzel tastes that little bit better when you’re sat looking at that view.
Book the Motel One Innsbruck – your affordable hotel with a panoramic view of the Alps
One Alpine view, please. Coming right up! Our Motel One Innsbruck provides an unobstructed view of Tyrol’s greatest source of pride: the Nordkette. Make yourself comfortable in the large hotel bed, lean back, relax and marvel at the striking natural backdrop through our panoramic windows.
Had your fill of the view? Then prepare yourself for a relaxed tour through Innsbruck’s old town. Be it on foot, by bike or by bus, the centre of town is just a stone’s throw from your hotel. Stroll through the historic alleys of Innsbruck, past the city tower, via the Golden Roof and across to Anpruggen. And you should absolutely allow time to make a quick stop at the Triumphal Arch. The Roman-inspired archway right in front of the snow-covered Alps is certainly worth a photo.
We can highly recommend boosting your mood by getting out and about. Take a relaxed stroll down Maria-Theresien-Strasse and Herzog-Friedrich-Strasse and you’ll find yourself in a small shopper’s paradise. From rustic delis brimming with Tyrolean bacon, shale oil and honey, to long-established craft shops and elegant fashion boutiques – in the area between St. Anne’s Column, the Golden Roof and Ottoburg, there’s something that will appeal to all shopaholics.
This kind of shopping trip sure does make you hungry. So it’s a good thing that there are plenty of Austrian restaurants, bars and snack counters just around the corner. Are you in the mood for something hearty? Why not enjoy a large portion of Tyrolean Gröstl, Kaspressknödel or Kasspatzln with fried onions. Fancy something sweet? Just a moment please, your Tyrolean Kaiserschmarrn and Zwetschkenröster (stewed plums) will be right with you. Or how about some Buchteln? Virtually every Austrian restaurant near your comfortable design hotel serves this dish made out of butter, flour, sugar, schnapps and eggs – and it comes at an affordable price, too.
Book Motel One, your affordable design hotel in Innsbruck
Jacket off, shoes off and straight into bed: is that how you want to round off your journey of discovery around Innsbruck? Then you’re in the right place at our Motel One. The affordable design hotel in the heart of this Alpine city knows every trick in the book when it comes to pampering its guests – with stylishly decorated rooms that boast a Japandi design, free WiFi and a varied breakfast, all at amazing value for money.
But hang on a minute, the night is still young, isn’t it? Indeed it is, even more reason to make a detour to the modern hotel bar. Curl up with a good glass of red wine in one of the large lounge armchairs right by the panoramic window and soak up the big city atmosphere. Or how about sampling a cool drink with snacks sat at the hotel bar? Then you can order another round at the same time – in your best Austrian German, of course. ‘Oans nimm i no’, or ‘One more, please’.
