Motel One Brussels
One hotel in Brussels
What our guests say
Very good
Overall rating from 5,682 ratings
Friendliness 9.3 of 10
Cleanliness 9.3 of 10
Reception 9.2 of 10
Lounge & Bar 8.9 of 10
Location 9.2 of 10
Room 8.7 of 10
Bathroom 8.8 of 10
Free WiFi 9 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
Good hotel. Rooms are efficient in size, good bed, and clean. Well trained and kind staff. Wooden floors would be more hygienic than carpet, therefore an 8 for cleanliness, no slippers available. The doors of the rooms are closing very loud if not guided. No kettle or coffee machine on the room. Bottle of water is kindly provided.
Very clean room, helpful and professional staff, great breakfast, very good espresso :-)
very nice and fancy hotel, rooms are easy and simple
Would have loved to change rooms to have one facing outwards not inwards
Sadly this time my room was extremely noisy with garbage bins being rolled in and out late at night and early in the morning
Nice stay in a well located hotel, good quality and friendly staff.
Perfect location, really friendly staff, spotless and quiet rooms
Room was small but comfortable, nicely decorated and comfortable bed. No tea or coffee making facilities in the room, which was a downside. Daily room service was a plus. Hotel well located near bus and metro stops, and had a nice lounge and bar area.
I dont speak german why do I get german emails.
breakfast options selection is low, no hot meals
Another great stay at Motel One, Brussels. Great hotel - reasonable prices, comfortable beds and perfect location. My third say here and definitely will continue to book any time I’m in Brussels.
Room and bed was very pleasant. The personnel at the lobby were very friendly and professional. The breakfast was disappointing. Only hard boiled eggs, no sunny side or scrambled. No whole fruit option, only fruit salad.
Nettes Personal
The location is perfect, close to the Central Station, the hotel has everything that you need for a business trip stay - the stuff is polite and efficient, the hotel is very clean, the breakfast is very good, you connect to the wifi in a matter of seconds, there is an ironing room...
I enjoyed my stay at Motel One. Calm, clean and stylish environment. Rooms are small but had everything I needed. Location was a major plus for me since I've enjoyed proximity to Le Botanique where music festival, I went to, was held. Downside is lack of mini fridge in the room. Breakfast was delicious. The welcome desk personel allowed us to have an early check in which was really nice from them.
The hotel is nice, the location is good and the rooms are clean, but the checkin process is slow, even if you do have done the pre-checkin, you still wait the smae because there is no specific place to gather the room card.
Great, as usual. The fact that Mireia at reception speaks Catalan is the icing on the cake!
it was a perfect stay, as always in MO's. Really nothing to complain. Room was comfy and superclean. Staff very friendly and the hotel a gem in Brussels. THank you !
Very friendly staff
Lovely staff, nice hotel, good location, enjoyed the breakfast!
Nice wellcome, nice stay. Room was at the 6th floor, with a view on the city. Wifi perfect. I had no breakfast (too expensive, frankly speaking). Bathroom was perfect, with a large shower
It was good. I stay here regularly. Maybe a little too much noise from the ventilator at night, and drops of rain dripping on to the window sills can be annoying. But otherwise fine.
Elegant and comfortable, amazing lounge, very kind staff, cozy room, very good location, wonderful breakfast!
Great location, friendly staff, very clean rooms and good value for money. However I would have liked to have had privacy curtains on the window in the room as anyone opposite can see directly into the room so there is a lack of privacy issue here. A kettle would be a nice addition as there are no tea and coffee making facilities in the room. The noise levels of banging doors on my floor was annoying as it was constant throughout the morning and early afternoon. I may have been located near the cleaning services which could explain it. This was not a problem during the late afternoon and evening but forget having a peaceful lie-in in the morning after 9am. Despite these issues I enjoyed my stay in the hotel. The staff are great, location is perfect with some great restaurants within a few hundred metres and the bed was good so I slept well too and would stay again.
Always love coming here - had to work while there as well as relax - staff excellent / bar great. A fantastic hotel!
Super.
Really nice hotel
As always, stay was great. Staff are courteous and helpful. Room is clean and functional. Location is convenient. Motel One is exactly what a traveler needs.
Great hotel. We stayed 3 nights in Brussels and the hotel was in a great location. 5 minute walk from Brussels Central Station which we used as a hub to travel to other cities over the few days. The rooms are very comfortable, with a good size bed and individual duvets, which is a great touch. Bathroom was nice and the shower was perfect. We didnt have breakfast but we did go to the lobby bar, which has a really nice atmosphere. Very chilled and relaxing. Would definitely stay again. Excellent value for money
Very nice staff, clean and (all in all) comfortable rooms, awesome breakfast buffet, and getting to and from the hotel is easy both by foot or by bus. The two points reduction is due to the AC not working (apparently). I was there during one of the first warmer may day and the room became hot and stuffy quite fast during the night. The windows can be opened but I'd expect to be able to use the AC if there are controls on the wall. As it was I set it down to 15C just to try to cool the room but it didn't make any difference. Friends who were in other rooms at the same time said they had the same issue. That point aside, I can really recommend this hotel :)
Clean and well located hotel. Special mention for the service attitude, as we got the room earlier. I highly recommend it!
good locatuion, nice breakfast and confortable room.
I love everything about this hotel.
All great, but I always forget to mention that I am a Be-One member, not sure if one accumulates points or something. In that case, please add my stay of last Sunday-Tuesday (2 nights).
I filed a complaint because I was in a room with the bathroom that had a very pungent smell. The first thing I arrive were sold out so I can change. The second night I requested cleaning, but it did not fix it. I made a formal complaint haven’t heard from The staff or the manager. I’ve stayed many times at Motel One but this time I was disappointed.
We informed the front desk that the ventilation in our room was not working properly. The representative explained it was unusually hot weather and in the next few days it would cool off and the air conditioning system id turned on at a later time of year. He showed us with a pamphlet how to set it to ensure the temperature at the lowest possible. After following instructions given it was still very hot in the room. We were then told maintenance would verify which they never did as confirmed by another representative at the front desk. We stayed there 5 nights and every night was sleepless due excessive heat due to the malfunctioning ventilation system. We could not leave the window open as we were situated at the side of the boulevard where first responder vehicles passed regularly with blaring sirens. I can confirm it was malfunctioning since we are now staying at the Motel One Amsterdam and the ventilation is set as we were instructed and we are very comfortable. Also, upon check-in we declined daily housekeeping but requested that our towels be changed daily and garbage empty. For two days no one came by, I had to personally hand the towels to be changed and a very full garbage pail to be emptied to housekeeping as there were two at either end of the hallway and both informed me that our room number 475 was not on their list, hence didn't offer to provide the service requested. I must say, we left with a bitter note.
Everything was satisfactory, however breakfast area was very limited to find a table, making people to wait. Only cold selection of food. You could expect more due to the price range.
Facilities are modern but also a bit sparse (no refrigerator). When I exercised, I noted that the carpet hadn't been vacuumed thoroughly. Staff was very friendly, but I hardly needed contact with them. The breakfast room was objectionably crowded.
very good location, modern, clean hotel, good breakfast
Jose was the best! Very very helpful and overall welcoming during my stay. David, Francisco(s), were all also very friendly and ensured that I was taken care of. Great staff overall.
Very good service and helpfull employees at the front desk. Very good breakfast and efficient staff who cleared the tables for the next guests. Even though it was full, we quickly got a seat and a clean table. Very nice location, close to the city center and a good starting point for visiting all parts of the city
Hospitable staff ( though sometimes not in their job description) , cleanliness everywhere , punctual appointments, I don’t think I will think what hotel to attend whenever I’m in Europe , read you have lots of branches . One important thing for us middle easterners we prefer a bidet (shattaf) in the toilets . Thanks again from my wife and I Mohammad Ali Dabbous
Nice hotel, good location but some difficulties with booking and checkins.
Great location and efficient staff. Clean rooms
Good hotel but the AC is always non existent. It’s really hot in every room. Bed is good, bathroom was large
room is very small and lack of mini bar hair conditioner and water is very inaapropriate
Really wonderful people working in your hotel, gentle and supportive, congratulations
I use Motel One whenever I can, and I have to say that the quality, services, bar, and customer service are excellent. The only downside is that the rooms are always a bit too small.
Negative:Due to the current (great) weather conditions, the rooms our room was extremely hot (30 + Celcius) between 11:00 to 18:00. Positive: The employees at the bar were extremely kind, attentive and helpful. They made sure we were comfortable and helped us with recommendations of where to eat or visit. (Special thanks to Francisco)
I've been in the premises several times. This was by far the worst. Room was very warm and the general air system could not be adjusted to the rooms getting sun most of the day (only option was opening the window, which was not ideal for a room facing the main street). Additionally, the bathroom had a very weird "sewage" smell. Oh, and 1 last thing, Wi-Fi didn't allow having videoconferencing properly, which was part of my work tasks while in Brussels.
Switch on. beOne.
Your benefits at a glance:
Brussels
Experience Europe
Belgian delicacies, a European business appointment – no matter what brings you to Brussels, you will feel right at home in our relaxing and affordable design hotel right next to the Cirque Royal. Unwind in style and enjoy the excellent service you have come to expect from our hotels. Allow us to welcome you in individually designed rooms with comfortable divan beds, offer you our free Wi-Fi and give your day an excellent start with our varied, healthy breakfast. Feel like royalty on the noble leather furniture in our One Lounge and take in the regal surroundings – one of the many faces of our impressive city.
You may associate Brussels primarily with the Atomium, Manneken Pis and the European institutions, but the Belgian capital has a lot more to offer, including many contrasts. Our design hotel reflects this diversity, featuring a tongue-in-cheek interpretation of the famous Brussels lace, a tribute to the first Belgian royal couple, and – last but most certainly not least – a celebration of the Belgian brewing tradition.
Budget design hotels in Brussels – your Motel One
Besides its European Quarter, the Belgian capital is known especially for its impressive architecture. If you want to explore the historical city centre, the Grand Place near our hotel is a perfect base. Here, at the heart of the city, you can experience Brussels at its most stunning, marvel at intricately detailed façades and admire historic structures. The Grand Place, which has been declared a UNESCO World Heritage Site, is always teeming with life: events, demonstrations, markets and concerts draw in locals and tourists alike. If you like it alternative, don't miss the Les Marolles district. This area offers a lively cornucopia of street art, relaxing bars, antique shops and one of the largest daily flea markets in Europe. Haggling encouraged!
The nightlife of Brussels may be an insider's tip, but that doesn’t make it any less legendary. Maybe it's the vast selection of beers, maybe the high density of clubs. And when hunger strikes, there’ll be a true Belgian feast of chips, chocolate and waffles waiting for you.
From the Atomium to the European Parliament and the Mont des Arts
The Atomium, the most significant landmark of Brussels, towers above the roofs of the city. The view from the dome on top of this 102-metre aluminium construction is truly breathtaking. Erected in 1958 on the occasion of the Brussels World's Fair, the Atomium was originally set to be removed again after the event. But instead, it became the most characteristic building in the entire city and a symbol for progress, technology, peace and democracy.
Just around the corner from our design hotel, you will find the European Quarter, the home of the European Union and many of its institutions. On weekdays, interested visitors can enter the European Parliament for free and, with a bit of luck, even observe a session. The European Quarter, with its modern architecture, contrasts sharply with the rest of the city. It is a worthwhile destination even for tourists who are less into politics. Other sights of Brussels include the Mont des Arts, the National Basilica of the Sacred Heart, the Palace of Justice and the famous ‘Manneken Pis’ fountain sculpture.
Travel Like A Local
Shopping and feasting extensively in Brussels with blogger Hafsa, @hafsafar_.
