Motel One Brussels
One hotel in Brussels
What our guests say
Very good
Overall rating from 5,809 ratings
Friendliness 9.3 of 10
Cleanliness 9.3 of 10
Reception 9.2 of 10
Lounge & Bar 8.9 of 10
Location 9.2 of 10
Room 8.7 of 10
Bathroom 8.8 of 10
Free WiFi 9 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
Arrived and needed something small to eat. Asked at reception and was told they only have 'toast' which I interpreted to be a slice of toasted bread. Therefore we left the hotel to get a pizza around the corner. When we got back we had a drink and saw a menu which showed 'toasted sandwiches'. These would have been perfect. So definitely a language barrier. Perhaps reception staff could have shown us the menu where we could read for ourselves what exactly was on offer. But other than that, had a very good experience in the hotel
Could not find how to regulate the Air conditioning / heating system Too highly priced for the hotel's offering
Amenities are very scarce for a superior room. Eg. No water, no fridge, no utilities in bathroom. Breakfast was quite limited and crowded.
Everything was great, nice room, clean and cozy. The personel was very kind and helpful.
All perfect!
Super friendly staff and a parking in the same building. The rooms are very small - smaller than the regular Motel One room.
This hotel was an excellent choice for our stay in Brussels. We had a wonderful visit and would consider this hotel if we were to ever return.
Unfortunately there was a power cut for over 5 hours so no lifts, TV or WiFi. I did receive a complementary breakfast. Room was clean and comfortable
Best hotel in Brussels. Love all the staff and it’s so so nice and lovely that they recognize me from all my previous visits, even if I don’t visit that often, just couple of times a year. Great food, great bar, lovely staff,,, overall best experience and also priced extremely reasonably and affordably for the comfort and location the hotel is in. Rooms super clean, spacious, borderline as comfortable as my own bedroom. Love the hotel and i’m definitely coming back as soon as im flying to Belgium.
The hotel was located in the city center, 5 minutes walking distance from the main train station!The staff was very helpful and always willing to provide assistance!Our stay at this hotel was perfect!
Hotel is a good choice for one-night stand on a business trip
Room way still heated and way too warm, no possibility to cool it or turn heating off. Label „do not disturb“ was hanging outside, neverteless houskeeping knocked the door and entered the room 3 seconds later while I was laying in the bed. Was probably the last time I‘ve visited a hotel of this group.
Great experience, good people working there and great recommendation. Wifi connection was not that good.
I very much enjoyed my stay at Motel One. I loved the cappuccino and the lounge area. The location was good, and the staff were all very pleasant. The bed and pillows were comfortable. The room was a tad bit on the warm side and a kettle in the room would have been nice, but overall, my stay was pleasant.
no specific issues, everything went well. unfortunately, the manager at the breakfast had a bad day. in stead of welcoming people in the morning, he was more busy with his administration and breakfast needed to be paid before even taking a plate ... never had such a bad experience... I had no intention not to pay, but paying for additional services you do this at the check out, but apparently not so in your hotel ...
Very good value for price
Great hotel in a great location!
Everything good except the room size, very small.
Great location, clean modern hotel, very kind and helpful personnel and great breakfast. We were very happy to discover Motel One for the first time. Thank you !!!
we upgraded to a quiet room with a view, which was disappointing as there was no view to speak of. Was asked if we needed cleaning every day and said no, then there was no cleaning at all for 4 days. The cleaner gave us a toilet roll when it ran out. The upgrade cost us about 1000:- for nothing. Otherwise everything was great.
The entire staff was helpful and friendly. The room was pleasant, and the hotel is close to many of the places we wanted to visit.
All has been well except for a bit of confusion with the type of room. I booked a standard double room but have been given a disabled single room. I had to go back to the reception and ask for the right type of room. The receptionist was helpful to correct the mistake and allocated another room for me.
Super friendly staff, lovely breakfast, beautiful common parts, comfortable room and very big bathroom.
Very good hotel close to the centre of Bruxelles. Everything is a walking distance. Rooms are clean and spacious. Personnel is very friendly
Great stay at Motel One. Comfortable and convenient to the areas we wanted to see in Brussels. Great suggestions from bartender on places to visit.
Amazing
the bar menu is still not improved
Everything was good, but the AC in the room did not come on and the room was really hot during the night, so that was annoying.
Sumptuous breakfast. Process for saving water. Very helpful front desk
Very convenient, relaxed stay, friendly staff, as usual very good! See you soon.
Lovely hotel, central location, easy to walk to lots of things. Several restaurants and breakfast places nearby. Interior seems quite new Quiet room, on small side but perfectly adequate for a couple of nights. Bathroom very clean
The only point where I can see room for improvement is about the breakfast. A lot of people were at the same timeslot for breakfast and it was hard sometime to find a spot to sit. Having specifc timeslot for which the people/rooms need to apply could be very good to control the flow of people and tom ensure a smooth experience for the breakfast. For the room itslef, having 2 bottles of water for the first day could be a good gesture, coffee or tea as well (only a few capsule not for the whole stay)
A great hotel in a great location, short walk to the centre. Bedrooms modern and clean, and really friendly staff!
Excellent hotel. Staff was super friendly and kind, the room was clean and spatious, the location of the hotel is perfect and it's very easy to go around Bruxelles from it.
Good location, well entertained hotel.
Cool hotel, confortable, well located, nice staff
Extremely poor customer service. The bathroom had an unpleasant smell. The bed was extremely hard. The rest was fine, but since they cannot get these items right I suggest booking a better hotel.
Excellent (as usual)
I had an overall very pleasant stay. The hotel was very nice, clean, and centrally located. My experience with the staff was mixed. The male staff were very friendly, helpful, and service-minded, which was appreciated. However, some of the female staff came across as unfriendly, both over the phone and during check-out, which was disappointing. I hope this can be improved, as it affects the overall experience. I enjoyed my stay and would consider returning if I visit the city again.
Great location, good budget type hotel. Rooms small but functional, have everything you need. Clean. No tea or coffee facilities in the room but reception has a 24h open bar. Bed was quite uncomfortable. Two types of pillows- one too soft second too hard, so not a great night sleep. Poor isolation, can hear street sounds and everyone in the corridor. Bar was really good, best coffee we had in Brussel.
Friendly staff, nice and clean room, great bar and bartenders.
Impressive! The largest Motel One I've ever seen - and with the best bed.
Tip top, super Lage.
excellent service and clean property, well setup close to the Brussels downtown area.
It was clean! Breakfast was tasty 😊
I had a very pleasant stay at your hotel. The breakfast was truly abundant and the room was very comfortable. I would suggest adding a small minibar in the rooms. Other than that, I give a very positive evaluation. I will return to your hotel, as it is also very convenient for getting around on foot.
We are new to Motel One Booked in Brussels for two nights. Had a fabulous experience from start to finish.
Why I will select Motel One in other cities: - superior location - sleeping comfort, bed quality - fancy lounge zone - value for money What I was missing - Welcome water - Tea / Coffee room facilities
The bathroom was adequate and the staff was very friendly. The price was right. At that price I understand the cheap bedding and lack of amenities, but I don’t understand why the room had to be so dark. It was just much too dark to the point of being depressing. I turned on the TV just to get another light source.
Really nice stay in a beautiful hotel. Really close by the city, everything in walking distance. Personal is great!
Switch on. beOne.
Your benefits at a glance:
Brussels
Experience Europe
Belgian delicacies, a European business appointment – no matter what brings you to Brussels, you will feel right at home in our relaxing and affordable design hotel right next to the Cirque Royal. Unwind in style and enjoy the excellent service you have come to expect from our hotels. Allow us to welcome you in individually designed rooms with comfortable divan beds, offer you our free Wi-Fi and give your day an excellent start with our varied, healthy breakfast. Feel like royalty on the noble leather furniture in our One Lounge and take in the regal surroundings – one of the many faces of our impressive city.
You may associate Brussels primarily with the Atomium, Manneken Pis and the European institutions, but the Belgian capital has a lot more to offer, including many contrasts. Our design hotel reflects this diversity, featuring a tongue-in-cheek interpretation of the famous Brussels lace, a tribute to the first Belgian royal couple, and – last but most certainly not least – a celebration of the Belgian brewing tradition.
Budget design hotels in Brussels – your Motel One
Besides its European Quarter, the Belgian capital is known especially for its impressive architecture. If you want to explore the historical city centre, the Grand Place near our hotel is a perfect base. Here, at the heart of the city, you can experience Brussels at its most stunning, marvel at intricately detailed façades and admire historic structures. The Grand Place, which has been declared a UNESCO World Heritage Site, is always teeming with life: events, demonstrations, markets and concerts draw in locals and tourists alike. If you like it alternative, don't miss the Les Marolles district. This area offers a lively cornucopia of street art, relaxing bars, antique shops and one of the largest daily flea markets in Europe. Haggling encouraged!
The nightlife of Brussels may be an insider's tip, but that doesn’t make it any less legendary. Maybe it's the vast selection of beers, maybe the high density of clubs. And when hunger strikes, there’ll be a true Belgian feast of chips, chocolate and waffles waiting for you.
From the Atomium to the European Parliament and the Mont des Arts
The Atomium, the most significant landmark of Brussels, towers above the roofs of the city. The view from the dome on top of this 102-metre aluminium construction is truly breathtaking. Erected in 1958 on the occasion of the Brussels World's Fair, the Atomium was originally set to be removed again after the event. But instead, it became the most characteristic building in the entire city and a symbol for progress, technology, peace and democracy.
Just around the corner from our design hotel, you will find the European Quarter, the home of the European Union and many of its institutions. On weekdays, interested visitors can enter the European Parliament for free and, with a bit of luck, even observe a session. The European Quarter, with its modern architecture, contrasts sharply with the rest of the city. It is a worthwhile destination even for tourists who are less into politics. Other sights of Brussels include the Mont des Arts, the National Basilica of the Sacred Heart, the Palace of Justice and the famous ‘Manneken Pis’ fountain sculpture.
Travel Like A Local
Shopping and feasting extensively in Brussels with blogger Hafsa, @hafsafar_.
