Motel One Zurich
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Excellent
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Inadequate air conditioning in the room was my only issue.
Anastasiia the best of the best! Thank you 🥰
Only problem was the hair dryer in the bathroom. The surface of it was peeling off which makes it look like it is dirty.
Great location, wonderful breakfast, kind staff, clean location. Atel (I think his name) was particularly brilliant and welcoming
Monica and lorenzo were very attentive
Monica and Lorenzo were very forthcoming
Monica & Lorenzo where really kind and friendly.
great bartenders amd drinks
Everyone at the hotel was very nice. Anastasia at the bar is amazing! She greeted us so sweetly every time she saw us and served the most delicious iced coffee. Definitely go say hi to her!
I’ve had a wonderful stay at Motel One. Atef has been really kind and welcoming, as well as Alex and the guys at Reception helping facilitate my checking in and some issues that arose. The room has been great, it’s a lovely place to work inside and in the courtyard, and the air conditioning has been so appreciated in the heatwave! I’ll be back.
Enjoyed our stay had no negative experiences ,reception desk were helpful with any questions we had about eating out. We would be very happy to recommend this hotel.
Atef and all the breakfast-time crew were very courteous and provided excellent service. <3
Atef and his team delivered good food with excellent service. I hope to return in the future.
Atef was truly outstanding. He takes excellent care of the customers, manages the house staff with kindness and integrity, and truly goes out of his way to make sure the breakfast is a great experience. We would love to come back. What an incredible time. Thank you to Atef for everything!!
Most great! Some scrambled eggs or bacon would be nice. Extremely great staff. Atef was great, as was Jeremy and Xiori at check in. All went above and beyond.
Very friendly staff:Anastasiia
We had an amazing stay at motel one Zürich, the location is perfect and facilities very nice for a reasonable price. The staff were attentive and friendly, specifically Jeffery who was kind enough to help my mum when she wasn’t feeling well and made her feel very cared for and better, he is very kind and has amazing customer service.
As always, good!!!!
Jeffrey is an amazing guy, incredibly friendly and full of smiles. Loved the service and hospitality here!
Hotel was amazing to stay especially the morning breakfast is delightful. Also special thanks to Jeffrey for the amazing service and hospitality !!
Bathroom is ridiculously small. Great location in Zurich.
One of the Best hotel in town. Supper Clean, close to everywhere and most important very friendly employees specially Luna. We stayed for a month and they truly made us feel at home in every possible way. THANK YOU MOTEL ONE
Great location with extremely outstanding staff. I would recommend this place to all. Thank you for making our one month stay feels at home
We found your staff all very polite and helpful. We came with a family group including child and everyone felt most welcome. The breakfast was excellent with lots of fresh fruit as well as the usual catering for all tastes. A couple of suitcase racks in the room would be helpful as there wasn’t really anywhere to put them for packing and unpacking.
Pleasant hotel in very convenient central location. Friendly helpful and polite staff Two stand-out staff - Jeremy at reception - personable and helpful. Atef in breakfast room - delightfully friendly and welcoming. Recognised and greeted us daily. Well done both staff members
Atef and the whole team was phenomenal!
The service was excellent , special mention to Atef for his superior service.
Rooms and location are excellent. A little unconfortable having to deal with the stairs. Problems upon check in were solved by the receptionist, which had to remark the situation. The breakfast staff was excellent, very friendly and efficient.
Hello, I love your hotel and staying over years. Unfortunately İ had a bas experience and spend a very uncomfortable night and did not sleep well. The room curtain was not covering the window and very early morning the sun light was on my face. You can check the room and the curtain , you will see what I am talking about. Another very annoying and important issue was the unbearable heat. The night was one of the hottest night in Zurich and A/C was set automatically , and can not be lower. Please don’t give me an excuse for climate change etc
Anastasia was amazing!
Very good service Anasrasia
I have been a recurring customer over the last four years of Motel One in Zurich and my review is always positive in terms of price/quality ratio. However, I feel a complete lack of recognition of my customer loyalty in terms of service received. I fully understand Motel One is not a boutique hotel and customer relationship is unpersonalized, but at least an effort should be done when dealing with a recurring customer. Examples: (i) when booking on-line, I asked to have my usual room number 239 and this was completely ignored, (ii) the room I got was poor (i.e. windows on top and no view at all), while the hotel was not fully booked and there were better rooms within same price category you could have assigned to me and (iii) few months ago asked the reception to have an additional hour for check-out and was asked to pay. Also, a bit offensive you offer on-line booking and review system in so many different languages, but not in Italian, which by the way is one the official Swiss languages. Thanks for your attention.
The best bartenders Bernardo and Monica. So kind and very professional team. I am very happy for the portfolio of gin. Thank you 😊
The hotel exceeded our expectations at the price point. It would be nice to have tea / coffee making facilities in the room but that isn't a deal breaker.
The hotel was well appointed, in a great location, with helpful and friendly staff. We would stay at Motel One again. Out only complaint was that the chair in the room was a little worn, and the walls needed painting. And the air conditioning didn't get cold enough. The size of the room was small but efficient.
Wonderful service and personality
Wonderful stay as usual and great service from Anastasia in the bar.
Everything was great except that u don’t have a mini bar in the room and that I can’t call or contact the receptionist from the room..
something went wrong with my initial booking. I was helped fast and adequately
Well done and great service. Great evening for us!
Nice clean rooms, competent service, pretty courtyard, comfy bar/cafe. Thanks for another great stay!
Monica, the bar manager, and Lorenzo, were so fabulous!!! We enjoyed talking to them and getting sight seeing tips - and the drinks were fantastic! We really appreciated the attention and stellar customer service! We will definitely come back to stay and say hello!!!! Monica and her staff were professional and informative!!! ❤️
The room was hot on the first 2 nights. Required a fan. Loves the bar and lounge. Great breakfast
Looking forward to next time.
Loved our stay. The hotel has a good vibe, the bar on the ground floor gets crowded and busy at nights. Nice clean rooms.
Anastasiia was super friendly and professional, she made our stay memorable We really enjoyed the bar and coffee with her Very friendly and positive
Very beautiful building with amazing history astonishing design of the room are wonderful . Especially Staff at front desk Christina and Luna in the bar are very sweet and very patient to foreigners. Excellent!
They should provide water 1 Litre atleast . No tea coffee maker in the room and also a dustbin should be there .
All very good - lovely staff and clean rooms. Good checking experience and bar. Breakfast choices were okay.
Is a lovely hotel, good positiion .Honestly sometimes too expensive.
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Location and surroundings
Hotel Zurich
Welcome to Motel One Zurich ! Here we’re all about the mountains, the chocolate and the nearby lake.
Entering the lobby you’re confronted straight away by a picturesque silhouette of the Swiss Alps, framed by loden curtains from Swiss luxury brand Christian Fischbacher. Over a healthy breakfast in our One Lounge you can gaze upon evocative images of nearby Lake Zurich and an original Boesch model boat – to get you in the mood for a day on the water. Our bar, in contrast, is dedicated to the Switzerland’s number one export: chocolate – from the drops of chocolate raining from the ceiling to the golden wrapper over the counter. Who could resist such sweet temptation?
Our Design Hotel in Zurich is situated in the town centre, close to the old botanical gardens at Schanzengraben. Paradeplatz and Bahnhofstrasse, the Grossmünster church and other central sights are well within walking distance. The central station is not far off, and Lake Zurich is just a few blocks away.
Enjoy your stay in this picturesque city, and as the locals say: “Grüezi!”
Peak Cosiness
Mountains, chocolate and Lake Zurich – these three elements make Motel One Zurich impossible to resist!
