Motel One Zurich
What our guests say
Excellent
Overall rating from 4,282 ratings
Friendliness 9.3 of 10
Cleanliness 9.3 of 10
Reception 9.2 of 10
Lounge & Bar 9.1 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.6 of 10
Free WiFi 9.3 of 10
Value for money 8.5 of 10
Breakfast service 8.5 of 10
Given the lack of air conditioning in the rooms, would be good to provide fans in each room.
Hotel was very clean, air conditioning was good. The service at the reception was excellent. But the hotel room was missing basic amenities like shampoo, water, coffee or tea. Considering these, price was high.
Nice people at the reception. Room is simple but functional
Good location, excellent room, good shower, very comfortable bed. Cleanliness was very good. Issue with low battery on room safe and TV remote fixed quickly. Reception staff helpful.
Overall a more than positive feedback. Nice structure, nice rooms, nice bar open 24h. Twoconstructive feedback: breakfast con be improved, the vast usage of carpets (moquette) in corridors and rooms sounds "old". In the rooms in particular is also not very hygenic. the rank I give you below on cleaniness relates to the carpet in the room
Clean, great location,
Good place, the spray breackfast comparing to other motel one. We’ve been in Wien, Munich, London
Nice rooms, good service.
I come regularly and I'm globally satisfied by my stays. However, lately I have noticed several small glitches, such as the air conditioning that does not work or the shower head that is broken in places and is leaking. On the other hand, prices have risen significantly. So I would say that the feeling is to pay more for a product that is a little less satisfying than before.
Very good experience overall. Breakfast could give more choices. A small problem with the shower: the water pressure if the shower head was rather low.
Nice clean rooms, good storage for hanging clothes. Breakfast room was well run. Good value especially in Zurich.
Wonderful. I had a really quiet room at the back of the hotel, with none of the ambient noise from ventilation or electrics you get in most modern hotels. It was bliss to have a night's sleep without having to insert earplugs. Nice bar and good breakfast. Relatively expensive, but Zurich is not the cheapest city in Europe.
Perfect location Very clean Rooms a nice size Staff are so friendly The lady that works in the bar area in the daytime (I didn’t get her name) was amazing! So friendly and every morning knew we had a coffee and a tea!
Exceeded my expectations in every way for the price I paid.
One person at the reception did not want to call a rental service, while the others were very helpful. Breakfast could have been a bit better;
Basic room - needs a working table for office work. However the staff were great - and I would stay again on the basis of the great staff. Very friendly and very helpful. Very hard to judge Value for Money as everything in Zurich is soooooooooo expensive
Clean room which was ready early and offered to me. Lovely buffet breakfast. Staff are friendly and welcoming. The hotel is centrally located—easy walk from three train station; few blocks from the lake; 20 minutes to the opera house. BTW, This hotel is lovely! Don’t be mislead by the word “motel”—it’s not the version found in USA!
I found that requiring your guests to be members of Motel One to qualify then to get a 'complimentary' bottle of water is insulting. What if someone for whatever reason doesn't want to be a member?
9/10 because there were bed bugs in my bed that bit me on my stomach so it is very itchy and unpleasant. Our welcome wasn't the warmest, but that's ok. Other than that, everything was superb. Breakfast service is great!
very comfortable bed, but cleaning service did non pick up dirty mugs nor trash. Room is extremely basic, should have a cattle. I wanted to extend my stay and the concierge did not match the price I had via the company booking service, so I had to do it myself. according to the booking tool breakfast was included but in fact was not and I had to pay extra. shower towel is tiny
This is my second stay at motel one in Zurich so I obviously like it. It’s a great location, clean and staff helpful. It’s a personal thing, but I like to watch tv before going to sleep and would have really liked some bbc options other than the news. Thank you 😊
Quiet but close to everything.
Clean room, good working shower, friendly staff
It was again a really comfortable and nice stay in your hotel. The bar is amazing, location is great, the building impressive, breakfast is really tasty. I do not know what to improve.
I had one time where they didn't change my towels and also the empty cups I placed on the carpet weren't cleared from the room. The water flow in the bathtub isn't the strongest. The shampoo bottle needs to be comfortable. It's not the most comfortable to squeeze when taking a shower.
Great surprise. Super nice, clean and quiet rooms. Very kind personnel. Great value for money. Will be back.
Nice Hotel in a good location
Great hotel in a good location in Zürich. Everything here is expensive but this seemed one of the more reasonably priced hotels. Rooms do not have a kettle or fridge which we would have appreciated but on the whole we enjoyed our stay.
Sorry, but for that price I have experienced much more level of service quality. Key observations: - breakfast 5 from 10 - Room service 6 from 10 - Location 10 from 10
Very expensive rate for mediocre service and amenities and
Gym missing
The hotel has a beautiful, stylish design with a very comfortable lobby area. The breakfast was excellent, the beds were comfortable, and everything was exceptionally clean. The staff across reception, breakfast service, housekeeping, and the bar were all friendly and welcoming. Unfortunately, we did have one negative interaction with a member of the reception staff regarding noise. While the concern itself was completely valid, the way it was communicated came across as unnecessarily blunt. Aside from that incident, our stay was very enjoyable. There are also a few small improvements that could make the rooms even better. It would be nice to have blinds in addition to the blackout curtains, and the bathroom ventilation could be a bit stronger. One simple change that could significantly improve guests’ comfort would be to provide any kind of basic female hygiene products in the bathrooms, rather than only disposal bags. This would be especially helpful for guests arriving late when shops are closed, and could genuinely save someone’s stay. If cost is a consideration and something else would need to be reduced, sanitary products would be far more useful than the tissues or sanitary bags currently provided.
For this amoun of money, there is no water, coffee, flip flop etc in the room. These are minor things for that fee
Wonderful staff and a fantastic location!
Hotel room was comfortable, the breakfast was adequate ( although not worth the coast) and convenient. However the motel charged me a no show fee when I was making my reservation the website kicked me out, when I returned I thought my registration date was set. The website reset the date for the day I was making the reservation. So I was charged double for my one stay.
Comfortable and functional room with compact bathroom facilities. Reported the bathroom fan was not working as excessive steam built up in the small bathroom making it difficult to see without having to leave the door open. Opted to eat breakfast out due to close proximity of top rated cafes. Bar/lounge area was a little tired in areas. We used the bar service in the evenings we stayed and unfortunately the bar/waiting staff got our order incorrect each time.
Everything was great, just a couple of observations: 1) Sometimes I had to wait for someone to show up at the lounge bar (in the morning); 2) You could include a complementary bottle of water in the hotel room.
good
Very nice hotel with outdoor sitting area. Nice rooms and bar.
Good location, clean, friendly staff. Recommend!
This was an amazing find. Great value and top notch service. The room and location excellent as was the staff. Would definitely recommend.
I have stayed at your Zurich motel twice now and like it very much. However on both occasions the TV in the room didn;t work (kept switching off on my first stay and then didn't go on at all on my second). You should also provide some complimentary water in the room - I think this is a must have too. Other than that it is a nice place.
Everything is excellent, from the staff to room to amazing breakfast spread. Nothing to fault.
We loved the hotel and it was close to the old town. Two things that we felt needed improvement though were: the cooling system was not working so our rooms got very hot at night, and some of the staff were a bit rude! We did feel like the hotel was good value for money.
too crowded, impossible to have breakfast, no gym, bottle of water CHF 10
Great hotel, staff and service.
The hotel is centrally located and allowed easy access to many restaurants and shops. The public tram system is near by so we were able to move around with relative ease. The hotel staff was very helpful and made the stay memorable.
Had a wonderful stay-staff was very helpful. I would stay there again in the future.
clean and simple
Very good location close to Stockerstrasse Tram and to Coop/Migros stores.Very efficient check in/out. Nice to give water bottle free. Great lounge area with bar offers space and privacy. Room spartanisch but clean. Absolutely fine. All provide one needs for a short stayover. Add shoehorn please
Gallery
Everything you need at a glance
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Drinks and snacksDiscover our wide selection at the One Lounge
- Stay in parents’ roomFree for children up to 12 years old
- Free WiFiThroughout the premises
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- ReceptionThere for you 24/7
- One LoungeWith workbench for comfortable working
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- Pets welcomeContact the hotel directly
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Seating
- Granite bathroom with rain shower
- Free Wi-Fi
- Some with wardrobe
- 43" LG flat-screen TV
The One with a view
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- With view
- Seating
- Granite bathroom with rain shower
- Free Wi-Fi
- Some with wardrobe
- 43" LG flat-screen TV
The One For One
- Room size 16 m²
- French box-spring bed (140 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- Accessible bathroom
- Some with wardrobe
- 43" LG flat-screen TV
Special One
- Room size 20 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- Some with wardrobe
- 43" LG flat-screen TV
Special One with a balcony
- Balcony
- Room size 20 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- Some with wardrobe
- 43" LG flat-screen TV
Special One with a view
- Room size 20 m²
- Queen-size or king-size bed (160-180 cm)
- With view
- Granite bathroom with rain shower
- Free Wi-Fi
- Some with wardrobe
- 43" LG flat-screen TV
Family One
- Room size 20 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- Sofa bed or chair bed
- Some with wardrobe
- 43" LG flat-screen TV
Suite
- Room size 20 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- Sofa bed or chair bed
- Some with wardrobe
- 43" LG flat-screen TV
Location and surroundings
Hotel Zurich
Welcome to Motel One Zurich ! Here we’re all about the mountains, the chocolate and the nearby lake.
Entering the lobby you’re confronted straight away by a picturesque silhouette of the Swiss Alps, framed by loden curtains from Swiss luxury brand Christian Fischbacher. Over a healthy breakfast in our One Lounge you can gaze upon evocative images of nearby Lake Zurich and an original Boesch model boat – to get you in the mood for a day on the water. Our bar, in contrast, is dedicated to the Switzerland’s number one export: chocolate – from the drops of chocolate raining from the ceiling to the golden wrapper over the counter. Who could resist such sweet temptation?
Our Design Hotel in Zurich is situated in the town centre, close to the old botanical gardens at Schanzengraben. Paradeplatz and Bahnhofstrasse, the Grossmünster church and other central sights are well within walking distance. The central station is not far off, and Lake Zurich is just a few blocks away.
Enjoy your stay in this picturesque city, and as the locals say: “Grüezi!”
Peak Cosiness
Mountains, chocolate and Lake Zurich – these three elements make Motel One Zurich impossible to resist!
