Motel One Zürich

06 jul 2026

Lovely Hotel. Breakfast was lovely to and reasonable.

05 jul 2026

Excellent location, kind and warm staff, nice breakfast

05 jul 2026

Always a very good experience. Super Location, very nice stuff, solid rooms (amongst the Motel One hotels not the best ones), great bar.

04 jul 2026

Our good experience started when we had approached Front Desk officer - Noah. He was very helpfull and accommodating - we got the best room quickly, received all our answers, booked a Taxi for the next morning etc. Keep up the good job, Noah!!!!

04 jul 2026

I wish you had rooms with 2 separate beds

03 jul 2026

You should provide water in the room

02 jul 2026

I had my room next to the elevator, and heard it all night long…

02 jul 2026

Friendly check-in. Good air conditioning upon arrival. Basic room amenities - could easily upgrade with simple things like drinking glasses (not paper cups), two towels, etc. Clean room and good plug locations.

01 jul 2026

The hotel is good it just misses a manager who adds that extra Touch. It just lack soul.

01 jul 2026

The hotel was nice but the air con didn't work well enough and the breakfast options for a non-dairy guest was very limited.

01 jul 2026

Earlier Check-in than 3 pm welcome!

01 jul 2026

During a strong heatwave. the AC controls were blocked and it was not possible to adjust the temperature of the room not being able to properly sleep due to the high temperature.

01 jul 2026

We are so glad we chose this hotel! The room was spacious, comfortable, and most importantly, spotlessly clean. The bed and pillows were incredibly comfortable, and we had a great night’s sleep every night. The location is excellent. The main train station is only about a 15–20 minute walk away, and the tram stops are just a few minutes from the hotel. We mostly explored the city on foot, and getting around was very easy. The breakfast exceeded all our expectations. There was a great selection of cheeses, tomatoes, cucumbers, eggs, olives, fresh pastries, jams, honey, butter, excellent coffee machines, and even organic English teas. Instead of looking for a place to have breakfast every morning, eating at the hotel was the best choice. It saved us both time and money. The hotel staff were incredibly friendly, welcoming, and always ready to help. They made us feel at home throughout our stay. If I ever visit this city again, I would definitely stay at this hotel again without hesitation. We were extremely satisfied with every aspect of our stay and highly recommend it.

30 jun 2026

good location, friendly at reception arrival city and restaurant information could have been better , snacks at bar not so great, room perfect and patio for breakfast very nice

24 jun 2026

Service and people were very good. This said, air conditioning did not work, the coolest place was the corridor when it was close to 28/29 inside the room...

24 jun 2026

Staff was friendly, breakfast was good. We thought it looked nice but the rooms didn’t have any drawers or any storage space for clothes at all. The floors were pretty dirty and didn’t look like it had been deep cleaned in a while. Living out of a suitcase was not fun. The air conditioning was TERRIBLE. It was in the 90s outside when we visited and we couldn’t sleep because the air conditioning was not working. We called the front desk to show us how to work the air conditioning and they told us “not tonight but someone will be by tomorrow.” No one came by. It was hot the rest of the stay. The shower had no door, so we had water all over the bathroom floor after showers. There was a strong smell of urine in the bathroom after we’d come back from being gone all day. Every time they would come in to clean our rooms, our personal belongings would be moved around in different places. Tissue boxes were never replaced in the bathroom after days of it being empty. Not impressed for $400/night

23 jun 2026

I had room 169. Nice room but street-facing where the tram goes by. The tram going till 1am and again from 5am left me with less than 4 hours sleep. Extremely noisy! You could even feel the vibration in the room from the tram going past.

22 jun 2026

not the first time I was staying at the hotel, but this time much more expensive...

22 jun 2026

Overall a great 2 night stay in modern hotel with air conditioning which was valuable in the heat wave. Enjoyed the lounge to watch FIFA games and the bar. Not too far by tram from train station and Altstadt. I would suggest having 2 chairs in the double rooms and improving bathroom products by adding lotion. And a kettle would be appreciated by many guests. Better price so I booked online.

22 jun 2026

Air conditioning didn't seem to work, it was uncomfortably warm in the room. Sink in bathroom drained really slowly.

22 jun 2026

I know it was hot during our stay, but we couldn't get the room as cool as we would like. Everything else was great!

22 jun 2026

Overall, I was very happy with my stay at this hotel, but I was mildly annoyed by one policy. I booked from Wednesday to Tuesday and wanted to stay for the following Wednesday night, but that Wednesday night was fully booked. This, I completely understood. However, when the date later became available, the system required a minimum booking of two nights. Preventing me from adding just one extra night felt unfair given I had already stayed the night before. As a result, I had to move out and find a different place for that one remaining night in Zurich.

22 jun 2026

First time at Motel One - and a very positive suprise. The rooms were nice, clean and very, very quiet. The breakfast was good, everything you would like to have. The only minus: Why build hotels with carpets in the rooms ? With allergies, cleanliness, contaminations - the best flooring material is wood (or laminate).

22 jun 2026

Everything was great except that, again, I have found some of the reception staff to be exceptionally rude. We arrived on Saturday at around 5pm and Max was very helpful. However the other person on reception, whose name I did not get, staggered all of the party with whom we checked in with his remarkable rudeness. I had to apologise to my group of people whom I had brought to Motel One for the rudeness of the person on reception. I do not know how this continues to happen - I travel the world all year spending 60 to 90 nights in hotels and this is the second time I have written a review like this about Motel One. I have never written a similar review of any hotel.

21 jun 2026

Great hotel! Very clean, convenient location, and was able to check in early!

20 jun 2026

Need coffee machine in room. Nespresso pods. Not enough trash cans. Need 2 not one. Need eggs at breakfast. Everything else ok.

20 jun 2026

Excellent service, excellent location

19 jun 2026

Bathroom door won't stay open but automatically shuts - on a hinge - small issue but means it gets really hot in the bathroom when you can't properly air out the room.

19 jun 2026

Modern clean and comfortable, without the frills of the more expensive hotels. Great for the business traveller who just needs somewhere comfortable to sleep.

17 jun 2026

I visited the hotel several times in the past weeks - average time to check in is between 20-30 min. The employees are very friendly, but it feels like the overal organisation is not sufficient for an efficient check in. Even with only 8-9 people in the que, I waited more than 20 min on Monday evening around 7pm. The wireless is rather week in the hotel. I had different rooms and similar experiences.

16 jun 2026

Climb steps to get enter hotel, people lounging in entrance area as if in own home. I guess that’s a given now. Breakfast offerings cut back from a year or two ago. Gets crowded. It’s a decent place to stay for a night. Cafes nearby for good coffee and quieter setting. Trams nearby

16 jun 2026

Extremely clean. Nice rooms. Fantastic breakfast

16 jun 2026

Very pretty hotel. The rooms had paper cups which weren’t refreshed on one day and there’s no fridge or tea and coffee available in the room.

15 jun 2026

well maintained hotel, well located, room small and dark, desk is missing

12 jun 2026

This hotel is excellent. Great location. Friendly stall. Fantastic breakdown. Highly recommended.

12 jun 2026

what is a shame is, that I forgot something in my room, informed my colleagues and it would been easy to just quickly go there an fetch it. Instead they were told to let me (who had already checked out) know, to email them exactly what was missing. Since there was not enough time before my colleagues left to this and wait for the result, I basically lost this item now.

11 jun 2026

The room didn't have an iron or any drink making facilities. I managed to get a steamer from reception but this didn't work at all.

11 jun 2026

Nice staff, just one thing, as a hotel used by a lot of business guests it makes sense to offer irons rather than steamers which are nowhere near as good at ironing shirts. The room is also not set up in such a way that hanging a shirt to steam it is possible as the plugs and suitable places to hang are far away from each other. I like the hotel but its a little thing.

10 jun 2026

No warm food at the breakfast, the room was so far from the elevators. The blanket wasn't large enough. I still want to have a possibility to have an iron, ideally in my room, having only possibility to borrow steamer go back to my room (taking like 5 minutes) and then bringing it back when I am done - just not comfortable for me to want to come back.

07 jun 2026

Most of the standard room specs misisng. No desk, no internal phone, no laundry bag, no bench, no bath accessories (ear cleaning cotton, soap, pair of towels etc) charging during check-in but invoice after check-out is not acceptable!

06 jun 2026

Great and comfortable hotel. Friendly staff and clean rooms with a comfortable bed

05 jun 2026

Reception staff fast, competent and helpful! Tiny bar lady competent & charming! Room carpeting higiene??? Overall everything fine!

03 mei 2026

Uitstekende prijs/kwaliteit verhouding. Kamer heeft alle faciliteiten, maar is aan de kleine kant.

22 apr 2026

Alles bestens

27 mrt 2026

Top Zimmer tp Service

17 mrt 2026

Alles bestens

08 sep 2025

zeer net hotel met vriendelijk personeel. Uitstekend gelegen in het centrum van Zurich.

25 jul 2025

motel one Zurich is aan de buitenzijde slecht herkenbaar als een motel one vestiging. Verder is niet duidelijk dat er aan de achterkant van het gebouw d ingang bevindt tbv bezoekers die met auto komen of gehandicapt zijn of koffers hebben. . Bij de hoofdingang van motel one Zuriich is alleen een trap met 8 treden beschikbaar, onandiig om daar als gehandicapte of bezoekt met grote koffers de trap te moeten nemen. Geen enkel bordje hangt er met info over bereikbaarheid vn gebouw. Binnenzijde motel one is de lobby/zit gedeelte links niet echt passend bij de motel one styling. het lijkt daar wel en ander hotel. Begroeting en service door de aanwezige hotelmedewerker bij de balie was niet allervriendelijkst, dat viel ons meteen op. Dirigerende toon en wilde direct de namen en paspoorten zien zonder een vriendelijke begroeting, Dat hebben we gelukkig in Munchen en Wenen wel beter meegemaakt die reis. Mogelijk komt het door directe Zwitserse aard maar klantvriendelijk is het absoluut niet. Verder viel op dat bij het ontbijt de staf en manager klanten niet aanspraken op asociaal gedrag zoals het opladen van meer dan 12 chocoladebroodjes op een bord voor een tafel van 5 personen. Die bordjes verdwenen daarna voor ene groot deel in de tas van de Duitse familie. schandalig gedrag waar niets van gezegd werd evenals geproduceerde herrie vanuit iPhones van ouders om kinderen te vermalen met muziek en spelletjes tijdens het ontbijt. De kamer was echter mooi en ruim uitgevoerd. Voor ons blijft het bij dit eenmalige bezoek van motel one in Zurich.

29 nov 2024

Lokatie was top, personeel zeer vriendelijk en behulpzaam en de kamer was uitstekend. Schoon, ruim en een fijne inrichting. Dus een zeer fijn verblijf.

13 nov 2024

Het is geen 10 want het ontbijt kan nog net iets beter door het ontbijt iets te upgraden (met scrambled egg, spek, etc.). Ontbijt is vefgeleken met de rest van de entourage, bar, lounge, kamers net iets te eenvoudig.