Motel One Madrid-Plaza de España
Dit zeggen onze gasten
heel goed
Totale score van 1.464 beoordelingen
Vriendelijkheid 9.5 van 10
Netheid 9.3 van 10
Receptie 9.4 van 10
Lounge en bar 9 van 10
Ligging 9.3 van 10
Kamer 9 van 10
Badkamer 9 van 10
Gratis wifi 9.2 van 10
Goede prijs-kwaliteitsverhouding 8.7 van 10
Ontbijtvoorziening 8.6 van 10
No amenities
Central, clen and exceptional Staff
overall very good hotel, nice personell, good breakfast, clean and well equiped rooms
I had a wonderful stay at Motel One Madrid-Plaza de España. The location is absolutely perfect for exploring the city, the rooms were modern and incredibly clean, and the staff was very welcoming. Highly recommended
Really good location, nice clean room ( except some paint stains on the floor of the shower, not a problem though). Really helpful and welcoming staff.
'We had the feeling of staying at a hotel which is very well run. This is to us the most important .
Excellent, convenient hotel in central Madrid. Staff efficient and helpful, accommodation if a high standard.
The Hotel bedsheet had stains , person didn’t pick up the used tea cups which lying there for 2 nights ….the keys didn’t work 2 times , lights in room went off once on its own … when I requested for a room change nothing was done or no update was provided , When I asked reception to help check for another night extension (as I had a business meeting planned and decided to extend one night ) - but I requested her to check for a better room on the road side , the receptionist spoke very rudely and kept rolling her eyes and making faces - she even said that for standard price can’t expect a better room than what has been provided unless I pay more .. she quoted a higher price than what was on the motel one website , I even showed it to her ,,,, then she said I should book it online on ur website , while I was doing this she asked me to step aside so that she can check the next person in and after that she would entertain me again.. this was also strange as I was trying to extend my stay and instead of helping me she asked me to wait aside, the tone was very demeaning sounding like we are unwanted guests for booking standard rooms …me and my brother found this behaviour extremely rude and by this time my brother also said this was it - we had had enough and I decided to check out and book plan another stay elsewhere —- nothing against Motel one but never staying on this Madrid property ever again nor will I ever recommend this to anyone..,I am writing this review to reflect that as travellers we expect comfort and better treatment…, one shouldn’t leave with such a bad feeling … no one should be treated unfairly or rudely depending on the room they book …. Also for a 4 star hotel friendliness , cleanliness and responsive attitude is the least I could have expected …I didn’t ask for the name of the receptionist but this was on Sunday 21 June morning but if u wanna change something please train ur reception to behave better !!!!
Room with a view of a filthy wall covered in bird droppings. An empty room with no drinking water, no kettle, no tea or coffee, no hair conditioner or body lotion. No slippers, no bathrobe. The air conditioner kept turning on by itself and eventually stopped turning off altogether. Of course, the room phone wasn’t working either. At 1:30 a.m., I had to go down to reception to ask someone to switch it off. Perhaps I was already exhausted, but the only positive aspects of this room were the comfortable bed and pillows. The breakfast was very modest. In reality, the selection consisted almost entirely of pastries and other flour-based items. I’m surprised this hotel was recommended by a colleague. I would not recommend it and will definitely not be returning.
since the moment we stepped in, all people have been polite and keen in helping us on whatever we needed. room was spacious, clean and breakfast was oustanding. well located, very near a metro and bus stop as well as to Plaza Espana. main spots at walking distance
Lovely room, very comfortable beds, good shower, and friendly reception staff.
Pros - great friendly staff, good location, nice room, comfortable bed cons- our daughter emailed twice for hotel to leave a card in our room as it was our anniversary, both times she was told it had been done but in actual fact it had not. In the room there was no info about how to contact reception. There were no glasses to have a drink from. No tea/coffee facility. No additional blanket for when it gets cold at night. Breakfast - pretty basic, the boiled eggs, tortilla de patatas was cold, coffee from machine was cold or not hot, limited options for vegetarians like us, pastries were not of good quality. Fruit salad was good, cereal options were good, honey was good. I am not writing this as a criticism, but I do think some/many things could be done just that little bit better great staff for it to be considered a very good hotel. You have the most important ingredient great staff, so the rest should be easy to implement
We had a good stay at Motel One in a suite with a bedroom and one-and-a-half bathrooms. The room was super clean, and the bed was very comfortable. The balcony was nice, though I would have liked more privacy between neighboring guests—maybe some plants or dividers. I also found a few things missing compared to what I'm used to in North America—no coffee machine, no iron, no room service, and no housekeeping bringing items to the room. For example, I had to pick up a blanket myself. That said, the location was perfect, and the overall cleanliness and friendliness of the staff were excellent.
A kettle in the room would be much appreciated. Apart from that, the hotel is great as usual.
Excelente location, environment, rooms are very confortable and acustics isolated..
Fantastic stay! Location, staff, rooms - superb.
Wonderful experience
Nice welcomre and always friendly and helpful staff.
Good location but the AC in the room didn't work properly. It was very warm.
Very central location. Walking distance to all city sightseeing and a lot of good restaurants. You can reach main shopping districts by walk. Good breakfast, large enough rooms.
Lovely clean room good, a/c good wifi Friendly staff Only thing no kettle in room
Breakfast was top notch and staff was incredibly helpful
Central, clean and lovely Staff
The hotel was in a great location and was very clean. The continental breakfast was good and the staff were nice.
Very nice stay. Clean and spacey rooms, nicw breakfast. Thank you!
While we enjoyed the location of this hotel, we did not find that it was in alignment with it's 4-star rating. The rooms and bathrooms are quite bare and stark. Our hair dryer was little more than a gentle breeze, and there is nothing in the way of conditioner or lotion, so bring your own. The mattresses felt like foam, which was fine but we were just there for 2 nights. The front desk staff were to the point. Near the desk in our room, you could see the bare edge of drywall. We are also aware that we likely experienced higher pricing during our stay, as we unknowingly booked during an annual festival in the city. Likely due to that, the price paid felt higher than the level of accommodation. We likely would not return to this hotel, but there wasn't anything technically wrong with it.
Very good breakfast, lovely staff!
There was a lot of noise coming from the hallway and adjacent rooms which woke me from my sleep. I had exchanged emails prior to arrival with staff outlining that this trip was to mark a special occasion and they had said a note was made to see if anything could be done to enhance our stay. On arrival it was clear that this note was either not made or passed on.
Alles bestens
Very good location. Room and bathroom have naice size. Very comfortable bed and pillow.
Staff os good, breakfast is better than usually. Local options are good. Room is in not the best state, black mold in the bathroom, dirty curtains, very bad isolation from other rooms and the street. Very cold inside. Room was big but completely empty. I have stayed in many one chain hotels. Even if the room is small, it os cozy and nice. Here the state was questionable
Hotel was in great location, was well presented and beautifully clean. Staff were knowledgeable of the area, very friendly and helpful. Only thing that might improve a stay would be tea/coffee making facilities in the room
Clean, very central and very nice Staff
heel ruime propere kamers
Two of us spent 5 nights here. We can’t fault it. Everything is just great. Rooms and beds are comfortable, noise from outside not a problem due to excellent glazing, the staff are all (without exception) really nice and welcoming. We love the layout with lobby/bar/reception/breakfast all in one. Decor is cheerful and interesting. Location is superb. We stayed in Motel One in Copenhagen and it’s exactly the same vibe. We’ll always look out for a Motel One when planning our travels!
I love this hotel and have stayed here twice when visiting with my son who lives nearby. The hotel is modern, clean, very comfortable, in a great location, and both times it has been exceptionally quiet which is sometimes hard to find when visiting Europe. They also have a nice breakfast that you can purchase for 15 euros which I found very reasonable considering the offerings. I will be back the next time I come to Madrid to visit my son.
Central, very clean and excellent breakfast
The hotel was lovely. The one drawback was the air conditioning system which struggled to keep the room at a comfortable temperature.
When we make reservation from booking, we are not informed that we are having connecting rooms. Because of noise and talking, I couldn’t sleep for 2 nights.
Clean place. Good breakfast.
Very comfortable, exceptionally clean hotel, very well located.
The room was too hot, and the air condition did not seem to do any difference. So we didn't sleep well during the stay. Breakfast was good. Staff was nice overall, but when we asked for a mailbox they did not try to find one, just replaid that there is probobly one at Plaza Espana.
Excellent. Great staff.
The front desk staff were consistently courteous and helpful throughout our stay. The rooms were modest but clean, which is what matters most. The TV didn’t work, but it wasn’t an issue for us since we were out exploring most of the time. The included breakfast was decent, with fresh coffee and rolls. The location is very central, making it easy to get around on foot for sightseeing. Overall, it’s a solid place to stay.
prima hotel , locatie, fijn ruime kamers, netjes
Propere kamer. Goede bedden,
Heel erg vriendelijk en behulpzaam personeel. Door de stroom storing was er veel chaos in de stad en kwamen we niet naar het vliegveld. Maar het personeel legde ons zo goed en duidelijk de situatie uit, hield ons up to date van het nieuws, stelde ons gerust, en regelde zelfs een taxi. Echt zeer goede service!!!!!! Nogmaals heel erg bedankt. Het was een top verblijf met top personeel!
Zeer gastvrij hotel. Top locatie. Uitgebreid ontbijt. Aanrader.
Vriendelijk personeel Kamer prima en schoon
Sfeer was rustig en zeer vriendelijk. Heerlijke kamer, ruim en schoon. Uitgebreid ontbijt.
Galerij
Alles in één oogopslag
- Snel incheckenVoor beOne-members: Eenvoudig vooraf inchecken en tijd besparen
- Parkeerplaatsen aanwezigMeer informatie onder Routebeschrijving
- Luchthaventransfer tegen betalingComfortabel naar het vliegveld reizen
- Gratis wifiIn het hele hotel
- Huisdieren welkomNeem direct contact op met het hotel
- Parkeerplaats voor fietsenAfsluitbaar & Weersbeschermd
- Hapjes en drankjesOns grote aanbod in de One Lounge ontdekken
- Mijn optionele serviceKamerschoonmaak annuleren - in het belang van het milieu
- In de kamer van de ouders overnachtenVoor een kind tot 12 jaar gratis
Ligging en omgeving
Hotel Madrid
Welkom in de hoofdstad der levenslust
Met de hand op het hart: als we ‘laissez-faire’ en ‘savoir-vivre’ horen, denken we als eerste aan Parijs. Maar er is nog een andere Europese metropool die om de titel ‘hoofdstad der levenslust’ strijdt. Namelijk Madrid. En zo slecht zijn haar kansen niet. Temperamentvolle flamenco, gepassioneerde nachtbrakers, koninklijk voetbal: deze stad slaapt nooit.
De Spaanse laissez-faire is niet alleen te merken in de historische steegjes van het oude centrum. Ook in je Motel One Madrid-Plaza de España is dit in alle hoekjes terug te vinden, met name in de One Lounge. In de gezellige fluwelen fauteuils in de iconische kleur flamenco-rood kun je bij wijze van spreken de castagnetten horen klepperen. In goed Spaans bestel je ‘una sangría por favor’ bij de hotelbar en bekijk je de drukte buiten door de grote panoramaramen. Want wist je dat je hotel zich op het mooiste plein van Madrid bevindt? Op de Plaza de España, het culturele hart van Madrid.
Mogen wij je jouw stadsgids door Madrid voorstellen? Ons Motel One Madrid-Plaza de España verricht geweldig werk. In de lounge hangt al een enorme kaart van de stad, die je van Plaza Mayor via de Gran Vía naar het Palacio Real leidt. Trouwens: als je het even niet weet, kun je gewoon inloggen op de gratis wifi en kun je de hotspots van Madrid opzoeken. Je mag best een beetje valsspelen.
Vol energie om Madrid te ontdekken? Dan, hup de drukte in! Eerste stop: Plaza de España. Leer de naamgenoot van je hotel persoonlijk kennen. Meer dan 70.000 vierkante meter nodigen je uit om er wat rond te slenteren, tijd door te brengen en te ontspannen. Volgende stop: Palacio Real de Madrid. In het koninklijk paleis uit de 18e eeuw wonen de rijken en koninklijken der aarde. Over ‘rijk en koninklijk’ gesproken: ook in het voetbalstadion Estadio Santiago Bernabéu gaat het er koninklijk aan toe. Het heilige gras behoort Real Madrid toe, het voetbalteam dat ook wel bekendstaat als ‘de Koninklijke’. Op de weg terug naar het hotel maak je nog een klein opweggetje door het centrum naar de Gran Vía, naar de ‘levensader van Madrid’. Kun jij je voorstellen dat hier elk jaar meer dan 10 miljoen mensen doorheen lopen? Laatste stop: jouw hotel Madrid. Maar geen zorgen: er wordt nog lang niet geslapen. Want je weet: Madrid is de stad die nooit slaapt.
Onze nieuwe openingen
