Motel One Frankfurt-Riverside
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The room was very nice the personal that worke their very good 👍👍👍
The breakfast is poor. There should be hot food alternatives and fresh fruit. Also more veggie alternatives. When I stayed at your hotel last year, every day the cleaning ladies stole something so since then I always tell the reception that I don't want cleaning, but I should not have to fear the cleaning ladies. It would also be good to have a water cooker and a tea cup in the room.
I've stayed at MotelOnes in several countries and have always had a great experience. On this occasion I messed up my booking at the MotelOne in Prague - I thought I'd reserved a room for September and it turned out the booking was for back in May (in part this was down to your website which I'm afraid is not so intuitive). The excellent receptionist nonetheless found me a room for which I was really grateful given it was 22.00 on a Sunday evening! I enjoyed my stay - your staff looked after me very well.
Fine and dundy
Generally excellent. Room was pretty cramped with very little room to move around but perfectly fine for just myself for one night, especially given the price point and location. In-room facilities were fine, bed very comfortable, noise insulation from street outside was very good (I had requested a room with city view), noise insulation from door to corridor not so good, so some disturbance from people talking in the corridor - in common with almost every hotel I have ever stayed at! Breakfast was great, loved the breakfast seating area.
When we got into our room there was only 2 pieces of tissue, we would have expected a full box or at least something more than 2 pieces. Would be nice to have a kettle or coffee maker in room. Front desk, breakfast help and bar help all wonderful and very welcoming.
Top Hotel & Top Personal
Excellent location, quiet hotel. Rooms are quite small and there is very little counter space. Works well for a few days business trips, though. Staff was very friendly and helpful.
The hotel was absolutely perfect! The staff were kind, efficient and helpful and the property itself was very well maintained. In fact, I didn't want to leave. The location is amazing. Truly a wonderful and perfect experience all around and I highly recommend Motel One.
Good stay, nice service. It is a bit annoying to always get the room on the other side (026 this time) but the room itself is great.
I really love staying at your Hotel ! It is perfectly well situated for my visits to Antwerp during business trips. However, this last time, I had really bad connection to your wi-fi.
Even though the hotel is situated right next to Vienna Central Station, my stay was brilliant. The service and staff are perfectly coordinated, just as they are in all the other cities.
Great service and great location.
Great location, nice staff, clean, efficient
Every thing is perfect, friendly staff . Good location for family/women, close to everything I would come back but I was expecting to have water at my room or if I ask at reception they would bring and not sell me water.. it’s basic needs
I had a great time staying at your hotel with great professional staff.
All went really fine. Cost - benefit really worth. Nice infrastructure and practical. Just got disappointed when I tried to make another reservation for 2 days after my first stay. In fact, I intended to cancel the other reservation I had in another hotel to stay there once more. Rate on plaforms and on Motel One website was 3x higher though. Thought that, being a new recent client, would find some effort from the front desk. None at all. Just bluntly threw the rate on me, "sorry, high demand"...at the end, and I should not be surprised, it is just a business and the client-hotel relation is determined by immediate results, not by building a tie with clients.
Very good location, very comfortable rooms, good breakfast - but unfortunately no warm dishes (eg. scrambled eggs).
Excellent location. Beautiful view on the Chopin museum. Very professional staff, efficient and friendly. Very clean and spacious room. Thank you. I could have stayed forever.
I have stayed at your hotel many times and highly recommend it to my work colleagues as it is central for us being close to EFTA house. TV channels could be more in English or at least with English subtitles, there could be a kettle and a couple of tea/coffee bags in the room, water always leaks from the shower tray in front of toilet. Room is always very clean
Stylish, clean & functional. 2nd stay. Not sure why they are unable to provide irons. Would have preferred a wider selection at breakfast. However, the hotel served me well, and I would return again.
Perfect welcoming and check-in at reception even if it was late, fresch room with good sound insulation to next room, comfortable bed and pillow(s), modern and luxorious bathroom and shower head and a generous offer at breakfast where I especially enjoyed the coffee mashine with oatmilk inside. Thank you!
Nice stay decent room but not cleaned regularly limited breakfast options Nice bar area in the evening which can be further utilized for working space as well
Everything was good, very friendly and efficient staff, very clean room, great location I would have given higher score if there were tea, coffee and a kettle in the room
Leonidas and Pablo in the bar are a huge part of the reason why I keep coming back. They take good care of everyone - and Leonidas has been able to add more beer to the menu (please let him add even more)! The room needs better shelves/drawers to put clothes away. Breakfast should have mayonnaise, smoked salmon, and bigger glasses.
No complaints at all. Room was comfortable and offered all the necessary facilities. Very clean. Staff both efficient and friendly. The hotel's location is super convenient and offers extremely good value. This was our second visit and we wouldn't hesitate to stay in future.
I really love the room and the breakfast. The only thing is maybe you can consider providing additional snacks at the lobby bar except sandwiches. Also, it will be fun if we can adjust the room temperature.
not so close to public transports - not easy to access for wheelchairs
My experience at this hotel totally ruined my family’s stay and expectations of a great time visiting Brussels. The reception staff were friendly. However, the bar staff were not. We booked 2 rooms and ordered food from the bar. The bar area had a few customers. The seating area beside the elevator and downstairs was totally empty. We decided to take our food that we ordered to the garden to enjoy outside, which was totally empty as well and it had tables where you could order food from the bar via the QR Code on the tables. During this time we were approached by the bar staff that we weren’t supposed to be eating any “outside food” that wasn’t ordered from the bar, even though we were physically eating the food we ordered from the bar. It was the same blonde headed guy that we placed our order with and he delivered to us. He also stated that he would turn a blind eye this time but not to let it happen again. It definitely won’t happen again because we will never be back or stay at another MotelOne because of this experience. After this my family of four decided to go to our rooms. We had garden views from both rooms and watched other people come in with Pizza Hut boxes and eat at the exact table we were sitting at along with a couple who had a grocery bag full of snacks and eat outside as well. They were not one time approached or reprimanded as we were about eating “outside food” in that area. Extremely disappointed and will never use MotelOne again.
Because of our dog, you demanded that we should sit outside among the smokers to eat our breakfast. And it was raining that morning. This stupid rule of yours means we will never return.
We ordered waffle from the bar and went and eat in the garden area had other food . Only people in this area was us and bartender told us that we were not allowed to eat other food in this area but after we left from are room view we could see other guests eating food from other restaurants Pizza Hut, snacks and beer from store not from the hotel bar and one appeared to be a hotel employee.
Comfortable hotel within walking distance of the old town and various points of interest in Zurich, as well as Lake Zurich. It would have been good if there were 2 chairs provided for the double rooms. The rooms were very clean and well maintained by the housekeeping staff. The reception staff were friendly and helpful in providing information.
The accommodation is excellent for a business trip and a stay of a few days. The clean room and bathroom are more than enough reason for me to stay here again. The breakfast in the lobby is very good, and the bar staff are very friendly.
room was - even for Amsterdam - too small for two people, no fridge, no kettle; staff were very nice and helpful, great location (train, metro, De Pijp region); breakfast was below average.
The room was to hot, the air Condition doesn't work well
Unfortunately, I didn’t fully enjoy my stay. I found the room to be quite small and pokey, very basic for the price, and in my opinion, overpriced. I was also unhappy with the location of my room. It was situated along a long hallway where people were constantly walking directly towards my door. I had actually asked to be moved before being allocated the room, but unfortunately this wasn’t accommodated. I felt uncomfortable and unsafe enough during the night that I placed something behind the door for additional security. The bathroom also had very poor ventilation and became extremely stuffy. I had to leave the bathroom door open simply to allow some air to circulate. I didn’t spend a great deal of time at the hotel as I had private engagements to attend, so I wasn’t there to make extensive use of the facilities. However, it was a very cold night, I went and asked reception regarding the heating system. They said that it’s will take awhile to get warm and then they didn’t have any portable heaters, it didn’t get warm….and I developed a cold and have not been feeling well at all since returning to London. Overall, I was disappointed with my stay, particularly considering the price I paid. I feel that the room, location and ventilation could all be improved to provide guests with a more comfortable and secure experience.
Hotel was located in an excellent location. Room was clean tidy with all we needed. Reception and bar area were excellent too. All staff friendly and willing to help.
Lovely hotel overall, good location, access from airport is perfect and proximity to major attraction is good with walking distance. Very Friendly reception even though I didn’t get to talk to them cause we did self check in. Only thing negative about this hotel was a pillow for me. Not my favorite but works for other people I suppose. And im not complaining but there was no gluten free bread for breakfast, I didn’t expect one so no problem, I had two hard boiled eggs. Thank you
The welcome on arrival was very poor. The guy was totally disinterested. He just said the same automatic spiel - some of which had no relevance to me. The reception desk was a mess dirty coffee cups and disorganised. It was a bad luck from my first impression. On check out, I told the receptionist the wifi didn’t work. He just told me there’s no way that could be true. This is probably the fifth Motel One I’ve stayed at and the first time I’ve been disappointed.
The rooms were okay and spotlessly clean. I'd have expected some pictures in an otherwise completely dull room. Also, a bottle of water and hydrating cream are normally standard in your price range.
Very pleasant place. Location top, staff friendly and helpful.
Toll
a coffe port is missing in the room
Simple concept but friendly service, good bed
The staff were all very friendly, from front desk, bar and cleaning. Breakfast was excellent, varied choice and catered for all needs, there was something for everyone. Room was a little on the small side but was clean and quiet and had everything we needed for our stay. Would definitely come back again.
Clean and comfortable. At arrival, no iron / board was available!. After 2 days I could get one and get to give you my ID as deposit/pledge. The switches for light in the room are confusing, as the wrong combination between the one next to the door and the one next to the bed gives the impression of no power. Unfortunately, you have sent me the wrong invoices. I explicitely asked at check in for TWO separate invoices. At the day of check out, the person at the reception could not work it out. Sent by mail the next day but wrong. I am still waiting for the right invoicing (separate invoices!).
Building and rooms are very efficient but tasteless. You go there for sleeping, that is ok. Dont go there for fun or romance🤣🤣
Rooms were good and clean. Staff were friendly and the bar staff were very helpful
We’re Motel One members and have enjoyed staying at the hotels in a number of cities. Always good breakfast, helpful staff and clean rooms. The Waterloo location was a great choice for us.
Great hotel right on the ring and short walk to the centre and museum quarter. Room (balcony Room on second floor) was fabulous. Breakfast was nice way to start the day
Everything you need at a glance
- RestaurantOur own in-hotel restaurant
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Free WiFiThroughout the premises
- Arrival and departureCheck in 3pm/check out midday
- Drinks and snacksDiscover our wide selection at the One Lounge
- Pets welcomeContact the hotel directly
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- Great locationStay somewhere special
- Parking spotsMore information under directions
- ReceptionThere for you 24/7
- Flatscreen TVStream your favourite films and music
- Iron & ironing boardAvailable at reception
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - CITY TAX
The City of Frankfurt am Main charges a tourist tax of €2.00 per guest per night.
- BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am - VISITORS WITH CHILDREN
Click here for information.
- PARKING
The hotel has a total of 45 parking spaces, both above ground and in the underground car park. In addition, two spaces in the underground car park are equipped with charging points for electric vehicles (€26/24 hours, €3/hour).
- ARRIVAL BY CAR
Plan your route here.
- PUBLIC TRANSPORT
You can reach the hotel by taking tram line 18 to the ‘Hospital Heiligengeist’ stop, or by taking the S-Bahn (lines 1, 2, 3, 4, 5, 6, 8, 9) to the ‘Ostendstraße’ stop; from there, it’s a 7-minute walk to the hotel. You can find more information about the connections here.
Our rooms
The One
For guests who know and love our compact standard room – the one for everyone!
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- BREEAM certification
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One For One
For guests travelling alone who know and love our compact standard room – the one for everyone!
- Room size 16 m²
- Free Wi-Fi
- 26'' flat-screen TV
- Einzel-Boxspringbett (100-120 cm)
- Granite bathroom
Special One
For guests who want more room to relax.
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
- Room size 21 m² - 24 m²
Special One with a view
For guests who want more room to relax and would like to enjoy a stunning view.
- Queen-size or king-size box-spring bed (160-180 cm)
- With view
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
- Room size 17 m² - 21 m²
Suite
For guests who want even more room to relax and greater comfort.
- Room size 20 m²
- King-size box-spring bed (180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Safe
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