
The One
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- flat-screen TV
- Granite bathroom with rain shower
- Free Wi-Fi
Very good
Overall rating from 3,702 ratings
Friendliness 9.5 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.4 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.6 of 10
Breakfast service 8.7 of 10
Always good whenever I get my pref. 750
Excellent as expected, the only negative aspect was that the air con was already set to winter mode (i.e. heating) when it was 27–30 degrees outside through the day. The WiFi was also a weak signal and on the slow side.
Small Breakfast Room. Quite Full. Overall Stay was very good.
thanks for your hospitality. I enjoyed the warm welcome and the friendly atmosphere at breakfast, thanks to Nicola !
Smooth
Convenient location, very clean, very quiet, comfortable mattress, friendly and efficient staff
The lobby is very nice and your staff (especially Andrei and Danny) is very nice and highly professionnal. Very well managed hotel, better than many other Motel Ones
Great and friendly personal! Thank you one more time and see you back soon!
Excellent location to the Messe and the hotel is a very good budget standard hotel , very clean with friendly and professional staff. On a negative and as I was told by reception , you only provide double beds as it is a Motel One policy , but you need to understand that many people travel together as companions and having to share a bed is both awkward and can be embarrassing , this can be avoided by having twin beds . Prices are relevant to demand and especially at Messe times , but surely you should be able to provide a bottle of water in the room , even if it is a small one or even charge 1 euro more per room extra to cover the cost.
Overall great experience as always with Motel One. Very kind staff (especially at the breakfast), good room, convenient location. Would stay here again.
I had a great time and everything was as expected. I’d like to highlight Diana and the service team’s care during breakfast on Saturday as they got out of their way to make my start in the day special. Thank you!
i already send email to complain but no one answered.
As usual, everything fine!
The new mint soap is fantastic Imissed the friendly Italian employee at the breakfast, he always gives friendly vibes for the start of the day
Gutes Business Hotel !
I loved the furnishings, the ambience, and the serenity that the room exudes. My only regret was the television's remote control could not control it. The television made a humming sound and had an aquarium on display all night long. I was too tired to complain and slept off.
Hotel was nice and clean and the new bar area is top quality. The staff is always friendly and the overall vibe is nice.
Lovely room, comfy bed and shower. Very nice breakfast.
Everything was great, specially breakfast time with Nicola, just the amount of good vibes to start the day.
Great stay! Excellent breakfast, super friendly staff, comfortable and very clean. Main thing the room was missing was some more hooks/benches/shelves to place belongings onto, most ended up on the floor.
Please add a nightstand in the room and light curtains My room was on the 2nd floor on the street side, and to dress up I add to do in the dark with the light blocking curtains closed
Breakfast can be improved and lounge / bar seating area used to be better before. Now it looks a bit congested with those tall furnitures. You can also provide toothbrush and toothpaste in the bathrooms. and a basic vanity kit may be with comb. When there is a line for check-in, please open multiple counters and do not make guests wait for several minutes to check-in
Showerhead clogged with limescale. Only a little water came out.
We went to a convention so the location is excellent for that purpose, near to a shopping center with lots of restaurants and convenience stores. The hotel rooms are very minimal. It has only 2 electrical outlets in the room , no closets, not even a phone to call to receptionist, no shampoo, conditioner, shower cap, no bottle water, no room service, no usb plug for your computer. Staff is friendly and room is clean but carpet is dirty.
The hotel is fine and fully adequate as a 100EUR per night. You now charged 250 per night, because there was a fair. But the service remained a 100 per night service. So what you provided wasn’t worth the price.
The staff is very efficient and friendly, the room was good and very quiet.
Everything anyone could require from a hotel with a good location and facilities not provided on site within walking distance.
Everything was perfect.
Beautiful public spaces, reasonable prices, and excellent service and breakfast. My qualms are that the rooms are quite small and there are limited amenities (e.g., there is no gym nor sauna). The hotel could be better connected to public transit. Otherwise, the area has plenty of restaurants and is right beside a major mall and about 20 minutes' walk away from the main train station.
Loved it.
The whole team was great, however, there was a Brazilian man who worked during breakfast service, I don't know his name but I'd like to thank him for his exceptional friendliness and welcome. He was great!
- Staff at the bar is too slow unfortunately. - Staff at the breakfast is fantastic! Very friendly, eager to help,...
nice lobby and bar area, very friendly staff, room perfect for one night
My stay was great, very friendly staff, very good cleaning services
MotelOne App for my booking
Really decent hotel. Perfect location for our needs. Friendly staff at the reception. The breakfast staff were truly exceptional. Nico stood out with his friendly and energetic personality, like a shot of espresso in the morning giving you a very positive vibe. Personally I would visit again the hotel just for him. Christina was equally welcoming, helpful, and attentive throughout the experience.
The trade mark of your hotel is the gentleman at the reception of breakfast (Italian accent). Always so friendly, so smily, so human. Take a good care of this employee!
The rooms were like a sauna and had no power at the allocated desk area. The bar staff in the evening were very grumpy and the breakfast was lacking in choice and without instruction upon arrival.
The room and common areas were very clean and well maintained.The staff were polite, welcoming.I also appreciated that the hotel was not very noisy, which made it easy to relax and get a good night’s sleep. Overall, it was a comfortable and enjoyable experience, and I would happily stay here again.
good hotel. Unfortunately the TV didn't work. breakfast was good, but not as good as in other hotels (i.e. pancakes, mirrored eggs)
Great location, clean rooms
Brilliant hotel. Very kind and courteous staff at the lounge area, especially at breakfast times. The rooms are always very clean and the prices are very fair.
HI, hotel with so minimal stuff in the room: no complementary water, one one cover for a double bed, no body cream. No coffee machine in room nor tea...Also I haven't received the invoice yet, 24h after...Unstable wifi in the room I had to use the 5G
nice hotel and nice people working on it!
We are regular MotelOne customers - as always the staff was just brilliant - very helpful very friendly one could not ask for more.
The mattress and cushions are not very comfortable,...
When travelling for business to Frankfurt, Motel One Messe Hotel is my go-to hotel. It offers great value for money. Staff is very friendly and helpful. Whether at the reception, bar or breakfast, everyone works with great spirit. Special appreciation to Nicola, who always gives you a warm welcome when you arrive for breakfast. Good way to start the day!
all good but wrong invoice with a breakfast I never had on it wrongly .. let you know already in an email and at the reception, so hope the changed invoice will arrive soon
This time only ok as none of my 3request have been taken under consideration- even got the opposite
I would like to give a special mention to the Breakfast Manager (the Italian Guy). He is very friendly, had a smile on his face every day and made every guest feel special



Our Motel One Frankfurt-Messe is all about the financial and business metropolis in which it stands – in other words, it's about money. This is not limited to our usual affordable room rates: the design of our One Lounge is based on financial markets and big bucks. Our floor-to-ceiling LED wall reflects the theme of the exhibition city: "Encounters – Humans – Motion". Our attractive, finance-themed décor will certainly take the edge off your hectic business day. The classy designer furniture, cleverly arranged after stockbrokers’ seating layouts, beckons you to sit back and discuss the world of global finance over a tea or a tipple. Start your day with a healthy breakfast in the morning or enjoy the pleasant atmosphere and a glass of wine at night.
Thanks to the convenient location of our Motel One Frankfurt-Messe, your trip to your business appointment will be a matter of minutes: the entrance to Messe Frankfurt is within 300 metres of the hotel, and the Europaviertel with its conference centres is within easy reach as well. Even with a packed schedule, you will still find time for a leisurely tour of the city, shopping on the Zeit boulevard and sightseeing at the Römer. Fans of classical music and performing art will also appreciate the location of our hotel: it is a perfect base for an unforgettable evening at the famous opera house.


