Motel One Frankfurt-Messe
What our guests say
Very good
Overall rating from 3,799 ratings
Friendliness 9.5 of 10
Cleanliness 9.2 of 10
Reception 9.3 of 10
Lounge & Bar 8.9 of 10
Location 9.3 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9.1 of 10
Value for money 8.6 of 10
Breakfast service 8.7 of 10
Please add a nightstand in the room and light curtains My room was on the 2nd floor on the street side, and to dress up I add to do in the dark with the light blocking curtains closed
Breakfast can be improved and lounge / bar seating area used to be better before. Now it looks a bit congested with those tall furnitures. You can also provide toothbrush and toothpaste in the bathrooms. and a basic vanity kit may be with comb. When there is a line for check-in, please open multiple counters and do not make guests wait for several minutes to check-in
Showerhead clogged with limescale. Only a little water came out.
We went to a convention so the location is excellent for that purpose, near to a shopping center with lots of restaurants and convenience stores. The hotel rooms are very minimal. It has only 2 electrical outlets in the room , no closets, not even a phone to call to receptionist, no shampoo, conditioner, shower cap, no bottle water, no room service, no usb plug for your computer. Staff is friendly and room is clean but carpet is dirty.
The hotel is fine and fully adequate as a 100EUR per night. You now charged 250 per night, because there was a fair. But the service remained a 100 per night service. So what you provided wasn’t worth the price.
The staff is very efficient and friendly, the room was good and very quiet.
Everything anyone could require from a hotel with a good location and facilities not provided on site within walking distance.
Everything was perfect.
Beautiful public spaces, reasonable prices, and excellent service and breakfast. My qualms are that the rooms are quite small and there are limited amenities (e.g., there is no gym nor sauna). The hotel could be better connected to public transit. Otherwise, the area has plenty of restaurants and is right beside a major mall and about 20 minutes' walk away from the main train station.
Loved it.
The whole team was great, however, there was a Brazilian man who worked during breakfast service, I don't know his name but I'd like to thank him for his exceptional friendliness and welcome. He was great!
- Staff at the bar is too slow unfortunately. - Staff at the breakfast is fantastic! Very friendly, eager to help,...
nice lobby and bar area, very friendly staff, room perfect for one night
My stay was great, very friendly staff, very good cleaning services
MotelOne App for my booking
Really decent hotel. Perfect location for our needs. Friendly staff at the reception. The breakfast staff were truly exceptional. Nico stood out with his friendly and energetic personality, like a shot of espresso in the morning giving you a very positive vibe. Personally I would visit again the hotel just for him. Christina was equally welcoming, helpful, and attentive throughout the experience.
The trade mark of your hotel is the gentleman at the reception of breakfast (Italian accent). Always so friendly, so smily, so human. Take a good care of this employee!
The rooms were like a sauna and had no power at the allocated desk area. The bar staff in the evening were very grumpy and the breakfast was lacking in choice and without instruction upon arrival.
The room and common areas were very clean and well maintained.The staff were polite, welcoming.I also appreciated that the hotel was not very noisy, which made it easy to relax and get a good night’s sleep. Overall, it was a comfortable and enjoyable experience, and I would happily stay here again.
good hotel. Unfortunately the TV didn't work. breakfast was good, but not as good as in other hotels (i.e. pancakes, mirrored eggs)
Great location, clean rooms
Brilliant hotel. Very kind and courteous staff at the lounge area, especially at breakfast times. The rooms are always very clean and the prices are very fair.
HI, hotel with so minimal stuff in the room: no complementary water, one one cover for a double bed, no body cream. No coffee machine in room nor tea...Also I haven't received the invoice yet, 24h after...Unstable wifi in the room I had to use the 5G
nice hotel and nice people working on it!
We are regular MotelOne customers - as always the staff was just brilliant - very helpful very friendly one could not ask for more.
The mattress and cushions are not very comfortable,...
When travelling for business to Frankfurt, Motel One Messe Hotel is my go-to hotel. It offers great value for money. Staff is very friendly and helpful. Whether at the reception, bar or breakfast, everyone works with great spirit. Special appreciation to Nicola, who always gives you a warm welcome when you arrive for breakfast. Good way to start the day!
all good but wrong invoice with a breakfast I never had on it wrongly .. let you know already in an email and at the reception, so hope the changed invoice will arrive soon
This time only ok as none of my 3request have been taken under consideration- even got the opposite
I would like to give a special mention to the Breakfast Manager (the Italian Guy). He is very friendly, had a smile on his face every day and made every guest feel special
All perfect, staff very friendly. Only, room too cold and temperature not adjustable.
Toller Service an der Rezeption
Room was clean and well maintained. Bathroom was modern but a bit small. Shower was very warm and powerful. Don't know why you just give a single duvet on a double bed. Breakfast was poor - limited choice and no where to sit. I wouldn't book a breakfast if I stayed again.
Nicola, who was at breakfast area, was so kind and friendly. He gave me a good vibes in the early morning and I could start my both days in the happy way ;)
Nice location, very central and I really liked the Hotel
The only negative point was that breakfast was served in the hall due to lack of seating in the room.
- horrible matrasses, blankets didnt even cover the full bed (too small) - breakfast was in hotel lobby with very small and low tables (too much trouble to set up enough real tables?) - very limited breakfast... no bacon or fresh baked eggs?
I am a big fan of MOTEL ONE hotels. Stayed always in this chain hotels all around Europe. First time i am facing this kind of thing. I was in the room full day, so the other day i was out for MEsse show, and request a cleaning. In my room, in the bathroom the cleaning person scattered my personal belongings such as parfumes, shaving cream, hari gel, etc., including my toothbrush. Everything was a mess. I'd put my toothbrush in a cardboard cup so it wouldn't touch the counter, but the way I found it wasn't a pleasant sight. May be the cleaner was in a hurry did not have time enough, and he/she could have forgotten the mess. The rest as always I am fine.
Convenient location - across from the mall. nice atmosphere. The tiny room was clean. Bed was ok. 2 different size pillows. Bathroom is very tiny. So sad-No hot water cooker or coffee machine in the room. You can get food at the bar even late at night. It’s just a Toast (could be a bit nicer prepared) but helps if you arrive super late and nothing else in the area is available anymore. Parking is a mess. Not enough space and if the garage is full, there’s no other location to park other than the expensive mall. And you’d have to walk all the way around the mall once it’s closed. We’ll probably come back when we know there’s no concert or exhibition at the convention center. It was just too crowded. But that’s a good sign I guess. 😉
We had a very pleasant two-day stay at MotelOne Frankfurt Europaallee. The staff were consistently friendly and competent, the location is attractive and convenient, and parking in the garage was readily available. We thoroughly enjoyed our stay and can highly recommend this hotel.
Generally, a good experience but there are important buts: For breakfast service no warm options just boiled eggs does not count) is not acceptable, especially german staples such as potatoes, scrambled eggs or omelettes, warm pastries, sausages and bacon SHOULD be included. Rooms could be better
Very pleasant stay. Very efficient and friendly service.
Great stay. Good room, excellent breakfast, super bar, and extremely handy for the marathon start/finish. Alles gut!
Great location, room was perfect and checking in and out was seamless. Could do with offering more than just sandwiches and crisps at night
Good value, nice shared spaces, very nice breakfast. Disappointed not to have a kettle in the room for hot drinks.
Especially the Italian man at the breakfast was amazing. He was so energetic and joyful, that it help me to start into the day. And the breakfast itself was very good. A lot of vegetarian and organic options.
Nicola and Andrew were amazing, so kind and professionals!!
For the location, the price, and the Motel One brand, I expected a much better experience. The room was fine; clean and tidy, but quite basic. The shower only had a single 3-in-1 body wash/shampoo product, with no separate conditioner or moisturizer provided. The biggest disappointment was breakfast. The selection was very limited, with only a few basic options and no scrambled eggs!!! Overall, it felt quite minimal and not up to the standard I expected from Motel One!
Alles top!
Very pleasant as always
Gallery
Everything you need at a glance
- Parking spotsMore information under directions
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Great locationStay somewhere special
- Free WiFiThroughout the premises
- Drinks and snacksDiscover our wide selection at the One Lounge
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- Stay in parents’ roomFree for children up to 12 years old
- Pets welcomeContact the hotel directly
- My Service OptionOpt out of daily housekeeping – to help our environment
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - LUGGAGE STORAGE
Free of charge
- CITY TAX
The City of Frankfurt am Main charges a tourist tax of €2.00 per guest per night.
- BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am - VISITORS WITH CHILDREN
Click here for information.
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- PARKING
A limited number of parking spaces are available (€20 / 24 h). For directions to our underground car park, enter "Athener Straße" into your GPS.
Public parking:
Skyline Plaza (0.1 km),
Parkgarage Mövenpick Hotel (0.2 km) - ARRIVAL BY CAR
Plan your route here.
- PUBLIC TRANSPORT
You can reach our hotel via the Den-Haager-Straße bus stop. Click here for more information about your connection.
The perfect meeting room in Frankfurt-Messe:
Capacity: 12 people
Equipped with: TV, flip chart and conference case
Drinks/catering can be booked separately
Price: €390 per day, €290 half-day
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- flat-screen TV
The One with a balcony
- Balcony
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One with a terrace
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Terrace
The One accessible
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- flat-screen TV
Location and surroundings
Hotel Frankfurt Messe
Our Motel One Frankfurt-Messe is all about the financial and business metropolis in which it stands – in other words, it's about money. This is not limited to our usual affordable room rates: the design of our One Lounge is based on financial markets and big bucks. Our floor-to-ceiling LED wall reflects the theme of the exhibition city: "Encounters – Humans – Motion". Our attractive, finance-themed décor will certainly take the edge off your hectic business day. The classy designer furniture, cleverly arranged after stockbrokers’ seating layouts, beckons you to sit back and discuss the world of global finance over a tea or a tipple. Start your day with a healthy breakfast in the morning or enjoy the pleasant atmosphere and a glass of wine at night.
Thanks to the convenient location of our Motel One Frankfurt-Messe, your trip to your business appointment will be a matter of minutes: the entrance to Messe Frankfurt is within 300 metres of the hotel, and the Europaviertel with its conference centres is within easy reach as well. Even with a packed schedule, you will still find time for a leisurely tour of the city, shopping on the Zeit boulevard and sightseeing at the Römer. Fans of classical music and performing art will also appreciate the location of our hotel: it is a perfect base for an unforgettable evening at the famous opera house.
