Motel One Frankfurt-Messe

16 apr. 2026

When travelling for business to Frankfurt, Motel One Messe Hotel is my go-to hotel. It offers great value for money. Staff is very friendly and helpful. Whether at the reception, bar or breakfast, everyone works with great spirit. Special appreciation to Nicola, who always gives you a warm welcome when you arrive for breakfast. Good way to start the day!

16 apr. 2026

all good but wrong invoice with a breakfast I never had on it wrongly .. let you know already in an email and at the reception, so hope the changed invoice will arrive soon

12 apr. 2026

This time only ok as none of my 3request have been taken under consideration- even got the opposite

07 apr. 2026

I would like to give a special mention to the Breakfast Manager (the Italian Guy). He is very friendly, had a smile on his face every day and made every guest feel special

03 apr. 2026

All perfect, staff very friendly. Only, room too cold and temperature not adjustable.

23 mar. 2026

Toller Service an der Rezeption

22 mar. 2026

Room was clean and well maintained. Bathroom was modern but a bit small. Shower was very warm and powerful. Don't know why you just give a single duvet on a double bed. Breakfast was poor - limited choice and no where to sit. I wouldn't book a breakfast if I stayed again.

20 mar. 2026

Nicola, who was at breakfast area, was so kind and friendly. He gave me a good vibes in the early morning and I could start my both days in the happy way ;)

17 mar. 2026

Nice location, very central and I really liked the Hotel

16 mar. 2026

The only negative point was that breakfast was served in the hall due to lack of seating in the room.

15 mar. 2026

- horrible matrasses, blankets didnt even cover the full bed (too small) - breakfast was in hotel lobby with very small and low tables (too much trouble to set up enough real tables?) - very limited breakfast... no bacon or fresh baked eggs?

13 mar. 2026

I am a big fan of MOTEL ONE hotels. Stayed always in this chain hotels all around Europe. First time i am facing this kind of thing. I was in the room full day, so the other day i was out for MEsse show, and request a cleaning. In my room, in the bathroom the cleaning person scattered my personal belongings such as parfumes, shaving cream, hari gel, etc., including my toothbrush. Everything was a mess. I'd put my toothbrush in a cardboard cup so it wouldn't touch the counter, but the way I found it wasn't a pleasant sight. May be the cleaner was in a hurry did not have time enough, and he/she could have forgotten the mess. The rest as always I am fine.

11 nov. 2025

Convenient location - across from the mall. nice atmosphere. The tiny room was clean. Bed was ok. 2 different size pillows. Bathroom is very tiny. So sad-No hot water cooker or coffee machine in the room. You can get food at the bar even late at night. It’s just a Toast (could be a bit nicer prepared) but helps if you arrive super late and nothing else in the area is available anymore. Parking is a mess. Not enough space and if the garage is full, there’s no other location to park other than the expensive mall. And you’d have to walk all the way around the mall once it’s closed. We’ll probably come back when we know there’s no concert or exhibition at the convention center. It was just too crowded. But that’s a good sign I guess. 😉

10 nov. 2025

We had a very pleasant two-day stay at MotelOne Frankfurt Europaallee. The staff were consistently friendly and competent, the location is attractive and convenient, and parking in the garage was readily available. We thoroughly enjoyed our stay and can highly recommend this hotel.

04 nov. 2025

Generally, a good experience but there are important buts: For breakfast service no warm options just boiled eggs does not count) is not acceptable, especially german staples such as potatoes, scrambled eggs or omelettes, warm pastries, sausages and bacon SHOULD be included. Rooms could be better

30 okt. 2025

Very pleasant stay. Very efficient and friendly service.

29 okt. 2025

Great stay. Good room, excellent breakfast, super bar, and extremely handy for the marathon start/finish. Alles gut!

25 okt. 2025

Great location, room was perfect and checking in and out was seamless. Could do with offering more than just sandwiches and crisps at night

13 okt. 2025

Good value, nice shared spaces, very nice breakfast. Disappointed not to have a kettle in the room for hot drinks.

13 okt. 2025

Especially the Italian man at the breakfast was amazing. He was so energetic and joyful, that it help me to start into the day. And the breakfast itself was very good. A lot of vegetarian and organic options.

12 okt. 2025

Nicola and Andrew were amazing, so kind and professionals!!

12 okt. 2025

For the location, the price, and the Motel One brand, I expected a much better experience. The room was fine; clean and tidy, but quite basic. The shower only had a single 3-in-1 body wash/shampoo product, with no separate conditioner or moisturizer provided. The biggest disappointment was breakfast. The selection was very limited, with only a few basic options and no scrambled eggs!!! Overall, it felt quite minimal and not up to the standard I expected from Motel One!

12 okt. 2025

Alles top!

08 okt. 2025

Very pleasant as always

06 okt. 2025

everything ok - like everytime But the ail receipt didn't arrive

04 okt. 2025

great lobby... great staff... maybe a tiny bit more in the room for the business traveller... ? a safe? more hangers?

25 sep. 2025

I recently stayed for 3 nights and found the hotel to be really good. Friendly staff who were very helpful, a good choice at breakfast even though the hotel was still being refurbished and high levels of cleanliness. The only improvement would be if there were tea and coffee facilities in the rooms.

22 sep. 2025

the room is very Basic there are no minimum facilities available like hot water kettle or tea bags no cupboard for cloths..

22 sep. 2025

super lovely staff

22 sep. 2025

Everything fine, execpt for AC not working.

15 sep. 2025

Alles war perfekt

08 sep. 2025

Construction noise is unsupportable and on top requesting standard rates - a NOGO!!!!

02 sep. 2025

Generally a mediocre hotel. The beds were amazing as was the bathroom very good, although small. The carpet was relatively dirty and the room was small. The location was easily accessible and in a good spot for trips to the centre, as two metro lines were close by and many trams. The reception was just typical but there to answer questions! Overall I would stay again

22 aug. 2025

The staff is very nice and tries to make your stay as comfortable as possible considering the renovations.

09 aug. 2025

Got a super small room even if we were 2 people, a single blanket, AC didn’t work at all. So we had to cancel the remaining days we had there and move to another hotel.

02 aug. 2025

I’ve stayed at your hotels in different cities and locations before, and I was generally satisfied with them as well. But the team here is truly outstanding. Many thanks to each and every one of them.

31 jul. 2025

Happy as always. But due to the ongoing renovation, the lounge and bar was not available. No problem with that as it was announced. But 20 EUR for a reduced breakfast (croissant & coffee) makes me reducing the promoter score.

12 jul. 2025

Great budget friendly stay. Right next to the mall with everything you need and you can get around Frankfurt easily as there is an U-bahn, Sbahn, and straßenbahn stop. Breakfast was lovely. I like the concept of the smaller room to save money but still be in a perfect location.

23 jun. 2025

clean room. little small, but everything there (basics) no fridge, no waterheater

08 jun. 2025

Best of the Best der gesamten Motel One Gruppe.

06 jun. 2025

Very bad value for money. It was way overpriced considering the size of the room and the general quality.

03 jun. 2025

War super

02 jun. 2025

Suggest adding a Safe to the room. Also more glasses for drinking etc.in bathroom. Also bathroom door does not stay open without blocking it with an item. This is annoying when in such a small space. Having the door open allows steam out and adds a feeling of space... Bar staff do not seem very happy - not many smiles....Breakfast staff very friendly and reception was fine...

30 maj 2025

Super Team

24 maj 2025

It is conveniently close to the venue. The staff is very kind and professional. The breakfast was good, as were the bar drinks. The bed was comfortable, but the comforter was too small for the bed. I missed a night-table or shelf, for putting my phone / jewelry / water bottle on. I missed a safe. I missed toiletries: hair conditioner, and body lotion. It was a good stay which would have been a little more comfortable with the last three items.

22 maj 2025

The overall experience is always very good. Rooms were cold, as the overall hotel heating was disconnected, this was a bit uncomfortable.

16 maj 2025

One of the ground floor Bar personal (stronger person) was very unfriendly and aggressive in his behavior in different occasions and with different guests.

14 maj 2025

A very special mention to Nicolas at breakfast what a gem! He can teach more of the team to smile especially reception. Location is great. With the high charges over fairs, there should be a bottle of water in the room. It would also be good for some light voile curtains for some privacy in the room when curtains are opened for natural light or when opening the windows for some fresh air.

12 maj 2025

The mini par and kettle will be a great improve

12 maj 2025

My room was not cleaned and the towels were not changed. The air conditioning didn't work. My room on the ground floor was particularly noisy due to its proximity to the lobby room. Totally unsatisfied this time.