Motel One Frankfurt-Airport
What our guests say
Excellent
Overall rating from 2,047 ratings
Friendliness 9.5 of 10
Cleanliness 9.4 of 10
Reception 9.4 of 10
Lounge & Bar 9.2 of 10
Location 8.5 of 10
Room 9 of 10
Bathroom 9 of 10
Free WiFi 9.4 of 10
Value for money 9 of 10
Breakfast service 8.8 of 10
Excellent service
Loved the fact that the room was well air-conditioned during the heat spell while we were there. Clean and close to the airport via uber or taxi. I also like that CNN was available on tv at this particular hotel as it was not in our motel one in Hausgarden. It should also have a restaurant since there is nothing around whatsoever. Nice bar however with little sandwiches to buy. So glad to know about this place
Really friendly and helpful check in. Clean room. Clear info about dogs and kids. Disappointed with noise from other guests. Really did not sleep well until 0400am due to the noise. Groups should be located elsewhere from families. Parking charge is high compared to neighbouring hotels.
I like it, so I stay there often, but it is still frustrating at 0800 hrs in the morning when you just get out of the shower and the door opens with someone already wanting to clean the room. The new cancellation policy is not very business friendly. The shower is not set up very well, because you end up flooding the bathroom.
Top Hotel
I use this hotel on my way back to the US, there are restaurants in walking distance. The breakfast in the morning is marvelous, unfortunately is not included and parking is not free.
Efficient service at the reception, no lines. Delicious breakfasts. Quiet and comfortable rooms.
We stayed at this hotel for 2 nights. I would highly recommend it to others. The staff were friendly and hardworking. The shuttle to and from the airport was convenient. The room was clean and the bed was comfortable. The breakfast buffet had a nice selection of food.
TOP
Excellent service from staff. Very good room. Bathroom fixtures could use a refresh. Towel bar below sink was rusty in spots. Breakfast very good. Convenient parking.
I was lacking drinking water in the room and amenity kit in the bathroom (toothpaste and other small items). Other than that it was fine.
I usually stay at Motel One in Warsaw. Tried this location from the Frankfurt airport. Was again impressed. Outstanding customer service from your employee, Sergio. He is from Colombia. His personality is so positive. He studied German & English in Colombia. Both languages he speaks perfectly. He was helpful to me. Your hotel group is an exceptionally well run company. The Warsaw location has served me Only suggestion I have is to add better signs for the hotel bus shuttle area. Difficult to find. Many passengers could not find the area. Also, add the hotel shuttle bus operating hours to the company website and to somewhere on the wall at the airport bus stop. I arrived late and the bus had stopped operating. Has to call the hotel to know the schedule.
alles prima
Alles in allem top
Super Service
The rooms very confortable and the asian girl at the reception very gentle and professional
Very friendly staff, clean rooms, excellent breakfast.
Motel One at any location provide consistent lodging environment and good customer service, not to mention very competitive pricing. I will always stay at Motel One where available.
My requirements were met..I had a short stay but nice as usual
Alles Top 👍
We had a great stay at MotelOne. The beds were comfortable and even though it is located close to the autobahn and the airport, we didn't hear any noise from outside. Staff were friendly and very helpful. The only things missing were a wee fridge and a kettle.
Everything’s a great Mozel One experience - except you can open window just for a short time since it’s too noisy outside.
Alles war gut
Motel One is always planned prior to flights from FRA. Great place. Shuttle is easy, and for a small fee we can leave our car on site, grab the shuttle from the airport and go. 5 stars.
Overall stay was great, friendly reception. We stayed one night to attend an event nearby and came back around 1am. We wanted to sleep in until checkout time (12pm) but the housekeepers opened the door TWICE (around 10am and 11am) with master key. No privacy and no respect for the checkout time. We didn’t hang “Do not disturb” card as we were only staying one night. Highly recommend to place it on the door if you want to enjoy without disturbances.
Hi, as you can see by the scoring system I was quite happy with your Hotel. I had to deduct some points which I´d like to shortly explain: Location: There is a bus station nearby, but it takes a while to get downtown. I was still happy since we were able to be somewhat noisy without complaints. Bathroom: I tried rooms from the basement floor to the fifth. Sometimes water pressure is kind of low. Also, since there is no door or curtain, the bathroom floor will inevitably get soaked. This could be seen as a safety hazard. Wi-Fi: Depending on the room you get Wi-Fi is great or not so great. There was a time I had to take an online Meeting in front of the bathroom to be visible. Breakfast: The pastries were awesome! I would've loved some sunny side up or scrambled eggs, but I guess that's personal preference.
Overall a good experience. For the price of the breakfast, I would have expected a warm buffet (scrambled eggs, sausages, bacon, mushrooms etc.), though.
tiptop
As always, friendly people, well organized and check in and check out is a dream. Many hotels can follow your set up. Greetings Mark Willems
In general I love your concept and hence am a frequent guest. But if a hotel is declared as an airport hotel and turns out to be a decent distance away, I don’t expect to pay for a shuttle.
Very friendly and helpful staff. Very good breakfast service.
I Always stay at Motel One Hotels, when I'm in a Business Trip. But this time, IT wasn't good. CheckIn via App didn't Work, Theo room wasn't ready, so i Had to Go to The reception to get a Clean room. And my Credit Card was Charge twice.
Alles top
Typically good Motel One experience with one major caveat: I have no idea how someone has the idea to move the parking ticket dispenser back so far that even if you drive up close to it, you can't reach it without taking off your seat belt and catapulting yourself out the window. Absolutely idiotic!
Alles super
As usual in MotelOnes, the house is excellent. Only one factor leads to 9 out of 10: the location.
Good service
Extremely friendly and welcoming!
For me it’s always a pleasure to stop in Motel One Frankfurt airport. Every time I travel for business, I am here. Gabriel and the hotel team are always customer oriented, going the extra mile and welcoming you with a smile on. Hotel is very clean tidy and looked after.
Me and my family were welcomed in the hotel so professional and warm hearted! All teams (morning and evening) are super helpful and kind! We didn't want to leave! Thank you for such perfect hospitality!
Alles war gut.
We always stay here on our way back to the US, it's close to the airport. It has the Goldstein Haus (restaurant) in walking distance. Breakfast is really good with a big selection.
My stay at the MotelOne was excellent from the airport pick up by the attentive Ibrahim to the check in Team and especially the breakfast crew. Wow, this team has customer service down to an art. The genuine caring service is being what I dare to expect considering the great price. I felt at home within minutes. Thank you for your amazing crew!
Just perfect, work travel, 3 days and everything was just right. Atmosphere, decor staff, bar, breakfast, service - all excellent especially the staff & their engagement
Alles top
Super fast and friendly check in. Clean and comfortable rooms. Affordable parking available at the hotel. Breakfast price is too high.
That was perfect. Some cold bottle of waters free of charge would be perfect.
Very friendly front desk and bar personnel Rooms as always at Motel One just fine Location convenient
Staff were very efficient & all services provided were great!! Kudos!!
I was traveling from US to Azerbaijan and had a long layover in Frankfurt-Airport and thought I would need somewhere to get a few hours of sleep. When I looked up the hotels near the airport Motel one seemed to be the cheapest. I was surprised when I got there. That kind of quality is hard to find in that price range. Everything was clean and beautiful, the staff was helpful and friendly. The only thing missing was a toaster :) Thank you!
Gallery
Everything you need at a glance
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Free WiFiThroughout the premises
- Airport transfer (charge applies)Conveniently get to the airport
- Great locationStay somewhere special
- Drinks and snacksDiscover our wide selection at the One Lounge
- Pets welcomeContact the hotel directly
- Left LuggageFree of charge
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- My Service OptionOpt out of daily housekeeping – to help our environment
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - LUGGAGE STORAGE
Free of charge
- CITY TAX
The City of Frankfurt am Main charges a tourist tax of €2.00 per guest per night.
- BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am - VISITORS WITH CHILDREN
Click here for information.
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- PARKING
A limited number of parking spaces are available (€11 / 24 h).
- ARRIVAL BY CAR
Plan your route here.
Dear Guests,
Please note that due to construction work in the immediate vicinity of our hotel, there are currently some traffic restrictions.
For the best possible journey, we recommend that you contact our hotel in advance. We will be happy to provide you with the best current route to our hotel.
We recommend sending an email inquiry so that you can refer to the information at any time during your trip.
Thank you for your understanding.
Motel One Frankfurt Airport - PUBLIC TRANSPORT
You can reach our hotel via the Goldsteinstraße bus stop. Click here for more information about your connection
- AIRPORT SHUTTLE
Free shuttle service from the airport to the hotel (pick-up point: arrivals level T1). The fare from the hotel to the airport is EUR 8.50 per person. Please note that there is a limited number of seats available. Please go to reception to book in advance. (First shuttle: 6:00 am. Last shuttle: 10:45 pm.)
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 26'' flat-screen TV
The One accessible
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 26'' flat-screen TV
Location and surroundings
Hotel Frankfurt Airport
Once you have safely landed in our design hotel at Frankfurt Airport, we will be happy to serve you a healthy, organic breakfast in our One Lounge. The impressive aeroplane graphic in our lounge is an inspiring backdrop for breakfast in the morning and cocktails in the evening. Sit on cloud nine in our comfortable Baxter leather armchairs and enjoy the atmosphere conjured up by our clouded sky made of Bocci lamps. Ready for take-off?
Frankfurt Airport is Germany’s primary traffic hub and the namesake of our Motel One Frankfurt-Airport. Situated in the office district of Frankfurt-Niederrad, the hotel offers affordable accommodation to travellers before or after their flights. Thanks to its proximity to Messe Frankfurt and the centre of the financial metropolis on the Main river, it is an excellent base for tours of the city. The A5 motorway at Niederrad is within easy reach, and you can find a bus stop within just 200 metres of the hotel. No matter where in Frankfurt you want to be: you’ll be there in no time. Until then, enjoy your stay on board our Motel One and let our crew look after you.
