Motel One Berlin-Hauptbahnhof
What our guests say
Very good
Overall rating from 6,121 ratings
Friendliness 9.3 of 10
Cleanliness 9.1 of 10
Reception 9.1 of 10
Lounge & Bar 8.9 of 10
Location 9.5 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.4 of 10
Breakfast service 8.3 of 10
Very few gluten free options, very tiny rooms with uncomfortable beds. Room was very hot. If you opened the heavy curtains to cool off, yiou had bright lights and horribly loud sirens and trains all night.
It was very hot in the room. Aircon was not working. Was told, it's still in Winter operations; meaning, only heating, no aircon.
Hotel is listed as having airconditioning, but according to staff only in summer months. Room temperature was 30oC, with no possibility to open window, due to Traffic!
The room was really hot and no AC.
Staff are a little abrupt both in reception and bar area. I was also given someone else’s luggage when collecting it after check out which could have had major impact if not realized at time. Balcony is a little misleading in room description given first floor and the set up means zero privacy as people walking past your windows.
Mostly OK. AC was not working in the room and the cleaning service left my door open on Saturday after cleaning. Only realized when coming in at night.
🤩 🤩
Toller Service.
Super
As usual, easy check in and check out. Everything clean and well-designed. Nice detail: The two different kinds of pillows, one hard, one soft. Well done! It's those seemingly little things that make the difference
Location is excellent, rooms are small but functional. The Berlin one was not as welcoming as the Hamburg nor Liverpool MotelOne - the staff on reception were more off hand, the single bottle of water for 4 nights seemed penny pinching, and there are no liners in bins, loo roll is only replaced when it is gone, not low, and cleanliness was OK but the loo was stained. The third lift was out of action the whole week with no indication of works or apology for inconvenience. This meant long waits from high floors to get down to ground. The breakfast space was too limited for the most predictably popular hours so finding a seat was tricky. Nice vibe to the decor in the bar/lounge, but overall pretty pricey for a charmless stay.
Usually I am very happy with Motel One, and I especially like the one close to Berlin’s main station, as it is very convenient to be so close to public transport. Only this time my room was terribly loud, looking out to the main road. It was impossible to sleep with the window open (which I need to). There was a heck of a noise from sirens, cars, people shouting, loudspeaker announcements from the main station - all night through! It kept me waking up by the hour. When I had explicitly asked for a quiet room towards the park at check in, I was told the room would be fine. Also I had to ask for an invoice several times before I got an incorrect one listing costs for breakfasts I hadn’t booked and didn’t have. Not what I am used to at Motel One. I will come back though as it is still my favourite hotel when I need to stay in Berlin.
The property was clean and we had a great view of the city on the 11th floor. The staff were able to check us in early which was greatly appreciated after travelling for 8hrs!
Satisfied with hotel in all respects, pleasant vibe and helpful polite staff on reception toi who recommended a restaurant to us
Fine basic hotel. Very limited food options in the evening
Friendly and helpful service. Rooms are very well lit with sufficient outlets. Breakfast was good.
Lovely hotel in a convenient location near the main station and within walking distance of most tourist attractions. Only downside, limited restaurants in the area and being next to a park which seems to attract beggars.
Super
Very friendly and accommodating staff. I have a disability, and I got a clean and well equipped room with a shower that was easily accessible. Love Motel 1.
We had bedbugs in our room. The staff reacted the best they could and offered us another room inmediately. It is however disgraceful to meet such inconveniences in your hotel
Thanks to administrator Leyla who was very kind and helpful!
There was no kettle in the room, and there was also little space at the table for work (an additional assistant was needed for personal items, which were constantly being tossed under one’s hand.
Okay
Very close to main station, easy check in and comfortable room. Nice bar area too.
Good stay. Kudos to the bartender who was alone on Monday evening but handled a massive amount of people really well and served everyone as fast as possible
Lovely hotel, great location
Very clean, modern and comfortable hotel, good breakfast. The option of entering the credit card details as a guarantee via a link was convenient. The only inconvenience was the waiting time of over 30 minutes when calling the hotel to ask about how to provide the credit card information. Including the link for entering the credit card details directly into the reservation email would save time for the staff and the guest.
Fantastic hotel. Clean, modern, spacious with extremely helpful staff. Highly recommended.
great staff, excellent location, comfortable room
Location not so great No coffee machine in the room Expensive breakfast
As always clean, efficient and comfortable. However with a bathroom fan that wouldn’t turn off, and for the first time ever from the many times I’ve stayed here, very noisy neighbours, it wasn’t restful.
Very warm welcome by Kim Carolin who made it possible for me to check in a little bit earlier. She was also super organized and took my company details and issued the invoice straight away. Something I haven’t experienced before. Room was clean and quiet. Breakfast was fabulous. Would definitely recommend to stay
A good hotel with some reservations as mentioned below. Absence of electrical things - sockets, kettles, fridge.
alles super
Alles war bestens.
The only thing it lacks is being able to have a mobile key and not needing to wait in line at check-in
In general a nice stay again, but the staff seems to go downhill. Breakfast seems understaffed with understaffed with tables full of dirty dishes for a long time. Some staff at reception rather rude.
Great location! It’d be nice to have coffee maker in room. At check-in, receptionist told us that there was no availability. Then, I asked another receptionist and she said there was availability.
not enthousiastic reception, strange bed cover policy
The hotel has a great location – close to the central station and the city centre, and you can easily walk along the river to reach most places. The room was comfortable, with a good bed, nice shower and toilet, and a beautiful view from the window. For improvement: there was no kettle or even a glass in the room – small things like that would be nice to have. Breakfast was quite limited. If you don’t tolerate lactose, the only options are sandwiches and a boiled egg. Also, there was no espresso coffee available.
Great hotel, for 139-180 Euro quite expensive due to an event (69-89 is a good price), breakfast for 17,90 is a no-go. hard boiled eggs, no omelette feature, latte machiatto quality went surpprisngly down, maybe the ingredient of milk powder is cheaper and so the milk destroys the coffee. Nevertheless motelOne is my favorite hotel chain in germany and europe. You always know what you get, but if things are getting worser you recognise it immediatly, so no breakfast anymore. (also only until 10 o'Clock. untill 11 would be better.
Comfortable room in a convenient location for the Hauptbahnhof. Nice breakfast and a good bar.
Friendly staff. Close proximity to main station. Very clean. Nice atmosphere.
There was only one very minor annoyance, I wish that the TV would not automatically turn on and start playing white noise when entering the room. First thing when coming back was always me looking for the remote to turn it off. Apart from that the stay in the hotel was great - the location was central, the room was clean, and the breakfast was great. Exactly what I want from a hotel.
super Team!!
Good hotel, quiet room, a bit small room, I didn't like at all that the door was very heavy, I didn't like at all the answer I asked for to keep my passport in the safe - rent a locker. Thank׳s very much to the nice guy from the reception who was on the evening shift on Thursday who took care of me with a shaving kit when all the shops were closed. I ordered an Aperol Spritz twice at the bar - I order it a lot - the amount I received was very small
Anytime again.
Short but good
Alles Super
Room with balcony. Room small, balcony had no sun. Super good for train station. But stayed in nicer Motel One Hotels in Berlin.
Gallery
Everything you need at a glance
- Parking spotsMore information under directions
- Free WiFiThroughout the premises
- Stay in parents’ roomFree for children up to 12 years old
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Charging point for electric vehiclesTank up the environmentally friendly way
- Pets welcomeContact the hotel directly
- Drinks and snacksDiscover our wide selection at the One Lounge
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- My Service OptionOpt out of daily housekeeping – to help our environment
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Free Wi-Fi
- 26'' flat-screen TV
- Granite bathroom
The One with a view
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- With view
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
The One For One
- Room size 16 m²
- Free Wi-Fi
- 26'' flat-screen TV
- Einzel-Boxspringbett (100-120 cm)
- Granite bathroom
Special One with a balcony
- Balcony
- Queen-size or king-size bed (160-180 cm)
- Free Wi-Fi
- Room size 18 m²
- 43" LG flat-screen TV
- Granite bathroom
Family One
- Queen-size or king-size bed (160-180 cm)
- Chair bed
- Free Wi-Fi
- Room size 18 m²
- 43" LG flat-screen TV
- Granite bathroom
Suite
- Queen-size or king-size bed (160-180 cm)
- Free Wi-Fi
- Room size 18 m²
- 43" LG flat-screen TV
- Granite bathroom
Suite with a balcony
- Queen-size or king-size bed (160-180 cm)
- With view
- Free Wi-Fi
- Room size 18 m²
- 43" LG flat-screen TV
- Granite bathroom
Location and surroundings
A TOUR OF BERLIN’S DISTRICTS
Explore the districts of Germany's capital on this tour from Mitte to Charlottenburg!
Hotel Berlin Hauptbahnhof
Please alight here for immediate check-in to our affordable hotel at Berlin Central Station! We hope your journey was pleasant, and we’ll make sure your stay with us at Motel One Berlin-Hauptbahnhof will be too. Our hotel isn’t just incredibly close to transport links, its design is inspired by the eponymous station. It features exquisite station-themed installations, cosy booths styled on train compartments and old photographs showing you how the old ‘Lehrte Station’ was transformed into the state-of-the-art Berlin Central Station we see today.
Hidden gem in Berlin
We have something else that we’re sure you’ll love: our outdoor lounge. Enjoy exclusive peace and quiet in the heart of the city, looking out across the Moabit Historical Park. This green oasis is a veritable sanctuary to unwind in, featuring a natural wooden terrace, small grassy islands and a water feature. And while we’re on the subject of relaxing: enjoy our extensive breakfast buffet, free wifi, convenient check-in and check-out times in addition to rooms with super-comfy box-spring beds and the latest flat-screen TVs. Those are just a few of the reasons to sit back, relax, put your feet up and enjoy top value for money when you stay at our design hotel. Pay a visit to the lounge or head to the bar, where our friendly staff will be happy to pour you a drink, prepare you a snack or answer your questions.
Our affordable hotel is located right in the vibrant heart of the capital: at Berlin Central Station in the Moabit district. It is within walking distance of the government district and Reichstag, the Chancellery, the Museum of Natural History, the Tiergarten park, the Charité university hospital and Brandenburg Gate. And it’s only a hop, skip and a jump from the Spree river. Our Berlin hotel is the perfect base from which to discover this trendy capital on a city break.
Well-connected
Perhaps you’re in Berlin for business instead? Not only is Berlin Central Station with its connections to international rail lines right on our doorstep, but you can also easily get to Berlin-Brandenburg Airport and the Messe Berlin exhibition grounds (ICC) from our hotel. You couldn’t be closer to the capital’s transport hub at Motel One Berlin-Hauptbahnhof. It’s in such a convenient and central location that it’s perfect no matter whether you’re just on a stopover or whether you’re staying in Berlin for longer. Our hotel is just the ticket for a stress-free trip.
