Motel One Berlin-Alexanderplatz
What our guests say
Very good
Overall rating from 5,604 ratings
Friendliness 9.4 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 8.8 of 10
Location 9.5 of 10
Room 8.8 of 10
Bathroom 8.8 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 7.9 of 10
All staff were extremely helpful. We were able to check in earlier than 3pm as another room similar to the one allocated to us was available. We were able to get train tickets printed by the receptionist and able to leave our luggage after checking out as we had a late flight. Nothing was a problem.
I didnt receive my invoice
It would be great if there was a coffee corner in the room.
very good location, great roof top bar and very friendly staff. The One Lounge was a bit crowded at breakfast and the space of the One Lounge seem not to be sufficiently designed for the number of hotels guest - there would be room for improvement with an extension etc. I had a double room for 1 person, which was big enough. For 2 persons, it would be rather cozy. If you book via email, your booking cannot be added to your BeOne account - if that could be changed, it would be great.
Room is clean, small but nice. But with this price would like to have more products (like the classic ones, conditioner, sewingkit etc) in bathroom, and also those papercups are horrible! Most people like to drink fex water at night, and papercups leak easily. Few cups and watercooker would not be bad. But staff is nice and location good!
Perfect location
Overall, very happy stay at the Alexanderplatz Motel One. Excellent staff, very friendly and prices are reasonable and fair. Suggestions: more nutritious breakfasts would be welcome. It would also be helpful to have a direct line to the desk from a room; its a hassle to walk down whenever you had a question.
very clean, helpful and smile staff , very central everywhere
Maintenance works should informed during reservation. And flexi prices are idiotism.
Location is excellent. It would be nice to get a bottle of water in the room and /or water kettle to prepare tea/coffee. Given the hotel price having none of that is rather disappointing. Also the breakfast is not outstanding. The rooms are perfectly clean and functional, small though. But in comparison to other Motel Ones this experience was indeed a bit disappointing as there are really no complimentary additions. Would stay again nevertheless, of course.
Friendly professionals. Clean rooms and sheets and great pillows. Extraordinary view over the city to watch sun set. Close to train station, everything.
Placement, cleanness and serves !
had a lovely stay - everything was perfect service from the rooms to the reception to the bar! a special thank you to chris on reception, who was very genuine and friendly throughout our stay, and the gentlemen working in the rooftop bar with glasses and dark hair, who was so lovely and kind! will definitely be back
Motel One Berlin-Alexanderplatz is the perfect place to explore Berlin. You can go to most of the sights by foot and the S-Bahn and underground is very close by (3-5 minutes). You also have a direct connection from Alexanderplatz to the airport (S9 - very convenient). The hotel and rooms are very modern, clean, quiet and the staff is super friendly. Especially the bar at the top gives you a great overview about Berlin and at evenings you can see the different lights of the city. We had a great view from our room to the Fernsehturm - Motel One Berlin thank you very much for the great rooms! It was a great first visit birthday Berlin experience for my father and I will come back soon! I can really recommend Motel One Berlin-Alexanderplatz!
Motel One Alexanderplatz lived up to my positive and memorable experiences of Motel One is Leipzig, Dresden and Copenhagen ie friendly and welcoming staff, clean and well designed rooms and excellent breakfast offerings. We would particularly like to acknowledge and thank Viktoria who changed our room to one with a sweeping view of the tower on a day when the hotel was more busy than usual due to the football finals. This was a real treat as we were staying for ten nights. But all the staff are friendly and welcoming.
EXCELLENT - AS EVERY STAY AT A MOTEL ONE IS
Motel one is always good idea, comfortable and clean rooms, good location! Helpfull staff. Thank you MO!
Sehr relaxed.
The overall rating results from the room itself: it was very small, too small indeed for 2 people plus suitcase. From the number of towel sets and bed sheets (which we had to order an additional pair each) it also looked like this room had been rather considered for 1 person than for 2. First time I got disappointed in my stays with motel-one.
The location is excellent, and the staff were very helpful and friendly! The reason I’m giving 7, and not 10, is that the room was great, but it was very, very dusty. There was also a lot of collected dust in some of the furniture. That was our only problem.
Excellent hotel. Great central location. Reception staff brilliant 🤩
Lack of shelving / storage but clean, safe, excellent location and polite professional staff.
Very clean and comfortable room, great location. Basic facilities in the room, at a minimum would expect coffee/tea making facilities but there was nothing.
Good room, nothing fancy and sufficient for the purpose.
rooms were silent enough, though the beds remain too hard. Temperature was very well in room! The fact that the restaurant area was being renovated was quite disturbing.
I did not enjoy this hotel. The rooms are ridiculously small and loud. The bathroom is so small you can’t dry your hair with a blow dryer without hitting your elbow against the wall. There is a lot of noise from the street and a lot of noise from the second floor bar/Terrace. The hotel is very dark. The staff was very pleasant and the bar on the 18th floor was nice for cocktails. It is centrally located next to the Alexanderplatz train station and the Berlin Convention Center. I stayed there for a conference, but would not stay there by choice.
Good location, friendly staff, clean rooms. A minibar or small fridge would be welcome.
Great location. Street noise was heard in our room. Room was quite small.
Although I didn't have to check in at the reception because I already did my mobile check in, I still went to the Front Desk to check in as I had a few questions. The staff who checked me in was cold, unwelcoming and unpleasant. She made me feel as if I was wasting her time. Later on when I inquired about the check out process and on the day of check out, I made sure to avoid her. Her other colleagues were different. They were pleasant and welcoming. Maybe she was having a bad day or dealing with some personal issues. Because of her, my first impression of Motel One was "bad". Another reason I will not choose Motel One again because there is no kettle in the room. It was cold and rainy in Berlin during my stay. It would have been nice to make some hot water with a kettle. I ultimately drank the hot water from the tap because this unpleasant staff said it was ok to drink hot water from the tap. On my previous trips to Europe I stayed at Mercure, Holiday Inn and Premier Inn. As I was exploring the cities, I came across Motel One and noted that it is another chain that I have not seen in Canada and Asia. That's why on this trip I decided to try it out.
Clean, comfortable, fantastic location, friendly & helpful staff
Motel One at Alexander Platz is most conveniently located in one of the busiest parts of Central Berlin in proximity to a major node of public transport, major cultural venues and shopping facilities. Friendly service, a clean and quiet room as well as a comfortable lounge make the stay very enjoyable.
The Hotel was nice, but the area close by a bit dodgy. We felt unsafe and the hotel did not turn on the lighting outside which strengthened the sense of unease.
Great stay. Only issue I had was that’s the mattress was a little too hard for me. But that’s just personal preference.
Super Service!
I can 100% recommend Motel One Berlin-Alexanderplatz.
It was the first time I stayed in a hotel that dident provide shampoo in the bathroom.
Great hotel with very friendly staff! Always eager to help! Very clean and sanitary. The cleaning staff was always respectful of our belongings. The breakfast was very diverse with a lot of options, cereal, yogurt and all sorts of pastries and fruits, although 17.90 EUR per person were a bit of too much to pay for it. The place is in very short distance from the Ubahn and SBahn station, the tram and the bus station. It's my second time staying at the specific hotel. I'm definitely staying there next time.
Lovely stay - comfortable, albeit very simple room - with nice views in the one I had. Everyone was friendly, and nice bars and feel. An excellent place.
Great location and clean rooms friendly staff
Brilliant location, very clean and cool rooftop bar. Staff extremely friendly.
Bed and pillows quite uncomfortable duvet felt cheap and not suited for purpose
We barely slept because the temperature control wasn't functional. We were told it’s because of the time of year. The room was so hot so we opened the windows, but then it was very noisy with ambulances all night.
great stay, nice and clean room, friendly staff!
Gutes Motel One.
An amazing stay at Motel One Berlin-Alexanderplatz. On arival our room was upgraded to a panoramic view on the top floor, and free drink tokens were provided as it was my birthday. The room was fantastic, the staff were courteous, friendly and helpful. Breakfast each morning was plentiful, fresh and delicious!
Very clean and modern hotel in a strategic position
Very good accomodation for a short holiday in Berlin. Cleanliness and value for money are the best pros. I recommend this hotel.
i have always Chosen motel one when i am on travelling. This time at Alex was the BEST. the lady in the front desk was extremely friendly and gave me an upgrade as she saw i have already booked 100 times at Motel one. Besides that, she offered me a sunday later checkout and everything is perfect
Great location, but very basic hotel...no fridge, no kettle, no coffee machine...
Great central place in Berlin easy access to S Bahn and U Bahn. Bit slow re staff at Breakfast but a decent one as a buffet.
Gallery
Everything you need at a glance
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Drinks and snacksDiscover our wide selection at the One Lounge
- Pets welcomeContact the hotel directly
- Free WiFiThroughout the premises
- Arrival and departureCheck in 3pm/check out midday
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- One LoungeWith workbench for comfortable working
- Stay in parents’ roomFree for children up to 12 years old
- My Service OptionOpt out of daily housekeeping – to help our environment
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 43" LG flat-screen TV
- Safe
The One with a view
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- With view
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
The One with a terrace
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- Terrace
- 43" LG flat-screen TV
Special One
- Room size 20 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- 43" LG flat-screen TV
Location and surroundings
Fashion meets Streetart
This design mix in ourMotel One Berlin-Alexanderplatz is like the city itself: colourful and unconventional.
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KLUB7 @ Motel One Berlin-Alexanderplatz
The artist collective ‘KLUB7’ has created tailor-made works on the theme of fashion.
A TOUR OF BERLIN’S DISTRICTS
Explore the districts of Germany's capital on this tour from Mitte to Charlottenburg!
Hotel Berlin Alexanderplatz
The style of our Motel One Berlin-Alexanderplatz is shaped by the cultural diversity, contrasts and urbanism of the metropolis of Berlin. Original "post-urban” artworks by the Klub7 artists’ collective translate the joie de vivre and the very special charm of this quarter from the streets to our design hotel. Another eye-catcher: our furniture by the Italian designer label Moroso that adorns the One Lounge. And it’s extremely comfortable to boot! Enjoy your healthy and organic breakfast in the morning or take in the relaxed Berlin atmosphere over a fruity cocktail at night.
Alexanderplatz stands as a symbol of the diversity and contrasts of metropolitan life.
And this is precisely where our Motel One Berlin-Alexanderplatz welcomes you: an excellent base for exploring this trendy quarter with all its inspiring urban art and the countless fashion boutiques in the city centre of Berlin. Of course, the famous sights on every tourist's schedule are easily reached, too: the TV tower, Rotes Rathaus and Berlin Cathedral are a stone’s throw away from our hotel, and from Alexanderplatz station, you can catch overground and underground connections to Museum Island, Brandenburg Gate and the various districts of Berlin. Dive head-first into the renowned Berlin nightlife at Hackescher Markt or browse the quirky shops and bars in the trendy districts of Berlin-Mitte and Prenzlauer Berg.
