The One
For guests who know and love our compact standard room – the one for everyone!
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 26'' flat-screen TV
Motel One Berlin-Hackescher Markt
What our guests say
Very good
Overall rating from 2,499 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 8.9 of 10
Location 9.3 of 10
Room 8.6 of 10
Bathroom 8.5 of 10
Free WiFi 9.2 of 10
Value for money 8.3 of 10
Breakfast service 8.2 of 10
Tolles Hotel
Consistent quality, very friendly staff, always perfectly clean rooms. Thanks for keeping a high standard for many years in row.
all really good! Helpful and friendly reception staff, room is perfectly funtional, not large but also not too small, has everything you need and felt very safe and designed really well. Would gladly use this chain again.
I loved everything at your hotel, like every time I stay at Motel One. I would just like that breakfast is served a bit later (to 11 would be great). See you soon
This hotel was in a great location for a three night stay in Berlin! It was easy to get to from the train, staff were nice, and rooms were clean! I would stay here again!
Toller Service
Although the hotel is next to the train station and it will have a bit of noise (but doesn't affect my sleep), the stay is value for money, the entire hotel is clean and new and comfy. Staff are nice and willing to answer questions, and very helpful.
Overall great experience.
The reception handled our little parking garage issue excellent and super friendly and uncomplicated. 👍🏼👍🏼
Our third visit to thus hotel. Great location close to bars and restaurants. Easy access to public transport . Friendly staff and we will definitely be back .
Lovely place as a starter for all in Berlin
Bed sheets (duvet) were a little dirty. Outside the building smelled like garbage
comfortable bed, clean room and quiet for a good night's sleep
The personnel is fine just one receptionist was not gentle and replying fairly. Cleaning is good but some sofà were dirti since much time. Breakfast is poor, no warm options
I enjoyed everything, from check-in to check-out. The only suggestion I have - which comes up every time I visit your hotel - is to offer a wider selection of breakfast dishes, such as porridge or an omelet. It would also be great to have full-fat Greek yogurt on the menu. In any case, thank you for the excellent service.
Friendly staff and central location
Overall good! Great housekeeping standard too! Consider following: to have email communication in English to cater to international crowd. Check in process to be faster. Provide bedroom slipper.
Air conditioning inadequate.
Air conditioning in the second room was doing poorly, what is real problem in heat wave. Othervise, everything was fine, location is great.
When we checked in there was no mention of the AC not working. If you had been up front and offered us a fan that might have been ok but you didn’t.
Your employees charge extra breakfast even we have free breakfast.
Excellent location, very comfortable room, helpful staff. I was especially delighted to find an English language news channel on the TV.
the air conditioning could work better because the room was too hot
Clean. Good position. Breakfast OK
While the hotel is well situated, during a warm spell the air conditioning was broken and we weren't informed of this until we complained after an uncomfortable night's sleep. We were given a fan after raising our concerns but that only slightly improved the condition in the room. As someone who usually tries to find a Motel One before any other hotels when travelling, this has made me reconsider doing that in future.
Staff was very helpful, we relied on the luggage storage twice and they happily refilled our water bottles. However we found an insect larva in the bathroom ceiling. We did not find more in the room so it was ok, just an attention point for you !
AC didn't work.
Great location, comfy room
Absolutely Stunning Stay! We had an incredible time at this hotel. The property is absolutely beautiful, exceptionally clean, and highly maintained. Every single member of the staff was incredibly helpful, kind, and welcoming throughout our entire stay. The location is absolutely perfect for exploring Berlin. We will definitely be staying here again on our next trip! Highly recommended.
No hot shower, no phone to call reception in room.
Positive -> 1 - Very nice stay. 2 - The hotel is clean. 3 - The staff is friendly. 4 - Well isolated from outside noise. Negative -> 1 - Air Conditioning was not working while temperatures were already quite high. 2 - 6 EUR for a 700ml bottle of water... 3 - There was an issue with shower, one morning there was no warm water ( not only to me )
Nice room but too warm even with the ventilation on
Great location and lovely that room was tidied every day
We were shocked at the check-in. It was after midnight and we could hardly get inside the hotel and the lady at the reception told us there was no reservation. I told her that I booked it from booking.com and 100% secured it with a credit card. She checked again and said that we were transferred to Motel one Haubtbahnhof this time. After long argument she accepted to pay our taxi to that hotel. We secured the night and the next topic was the rest of the stay because it was a 5 night reservation. After another long argument finally she said we could come back for the rest of the stay. When we come back on the following day another gentleman at the reception explained the situation that there was only one room with a defective door lock left and he decided to transfer us. This was a really bad experience that I never had before.
Staff very friendly and professional
I have lived with Motel-One on multiple occasions. Both Private and Business, and I have further recommended highly to all my colleagues in our organization. However living in Motel One Berlin-Hackescher Markt did no where near living up to that. Rooms was fine and all that. But being woken up Saturday morning "hotel manager"? at 06:10 am, whom is screaming, and really pressing to get in, to where, I obviously react, as she is waking us up and threatening to come in if we don't open as she was facing a so called "emergency"..? Guys, I was fucking sleeping, sorry my French, so why on earth is she threatening that she will just go in? Woman you are waking us up at 06:10 what the f are you expecting? OK, I open the door to a horrible attiude and she just goes in and says there is an issue with water, she touches the floor once, and open the bathroom and she says, oh well all good here??? So I tell her, next time you wake someone up at this hour with this attitude, just think about how you are saying things, and how you are communicating, all is good, but we wont accept this attitude coming from someone who needed us? This really stuck with us the rest of the stay, as 2 hours later the cleaning lady knocked once before opening the door? Sunday she just opened the door without knocking. There was a massive lack of how to behave when you are in the industry of service. No smiles, which is the most free bonus point, not once were we greeted with smiles from any workers, besides the very capable bartender we was served by Saturday early evening.
It was generally a pleasant stay but unfortunately the otherwise mostly good experience was ruined at check-out. I checked out on May 7th just after 6:30am, asking the receptionist for a printed copy of the bill. To make sure, I had already asked at check-in if I could have a printed copy when I check out an they confirmed this. However, the receptionist at check-out claimed that it was technically not possible -- and worse, he was extremely unfriendly and clearly not service-minded. I asked him if they didn't have a printer that was working but he said it had nothing to do with the printer -- bills could only be sent via email. Clearly, this was a blatant lie because when I picked up my suitcase around 6pm, the receptionist who was now on duty had absolutely no problems printing a copy of the bill for me. Not a good customer experience. Other than that, I found it odd that when asking for an iron on the first day, the receptionist said they only had one iron and that I therefore had to bring this and the ironing board back myself as soon as I had finished. I've never ever stayed at a hotel where I've been asked to carry the ironing board and iron back to the reception myself. My colleagues were laughing and shaking their heads when I told them the story. I also noticed that outside the room opposite of mine, an iron had been placed outside the door -- where it remained for at least two days without anyone from the staff collecting it. Finally, the highlight of my stay: My watch had gone missing and I did not know where (I searched high and low) but apparently room service had found it -- they placed it neatly on the bedside table which I was very grateful for (I left a well-deserved EUR 20 note in the room as finder's fee).
The room was dusty, there was no iron in the room, and there was only two towels
From arrival to departure I greatly enjoyed my stay at Motel One, as I have at other Motel One hotels throughout Europe. Cleanliness and service are of a very high standard and with always a friendly welcome. Motel One is the hotel of first resort for me.
Good position in the city, close to the station. Nice and clean ambient
The hotel was nice and the bar area good. The room was clean but pretty basic. No conditioner and no face cloths in the bathroom which would have been nice.
great neighborhood, good breakfast, stylish lobby with great selection of G&T's
Everything was overall great.
I had attached my bat caps in the bathroom for it to dry and it was thrown away. I had left one towel on the floor but it was not changed (it was hung at the place of my bathh cap actually). There is no fridge nor coffee machine in the room
Flawless experience. This is what excellence looks like!
Perfect location. Really friendly staff and room was clean and nice size. Breakfast was good. Would stay there again when visiting Berlin.
great location, clean and quiet room, friendly and helpful staff
Great location, great staff, easy parking with option to charge your electric car. One minor nuisance are the showers, the water easily spills from the edge onto the bathroom floor. Which can easily be solved and is simply a design flaw.
It is not a cheap hotel, and I did not expect the guest to have to bring alone a water bottle into the room. I missed the coffee/tea maker in the room. We had an early flight, I asked if we could get some sandwiches or bakery before leaving the hotel (5 and 15in the morning), and the guy at the reception said it is not possible, (in some other hotels it is since we paid for breakfast that day)
The cleaners came into my room at 9:30am. I was in my bathroom showering. When I screamed, they yelled sorry and went out. I don't understand why cleaners want to enter rooms that aren't checking out at such an early time. The next day, cleaners also knocked my room around 9am. I had to tell them I'm inside once again. If cleaning is required at such an early hour, you should have a better system identifying who's ready for cleaning ('im ready for cleaning'sign).
Gallery
hotel Berlin Hackescher Markt bar hotel Berlin Hackescher Markt room hotels Berlin Hackescher Markt hotel room Berlin Hackescher Markt recommended hotel Berlin Hackescher Markt close to the center hotel Berlin Hackescher Markt hotel Berlin Hackescher Markt lounge hotel Berlin Hackescher Markt lounge and bar hotel Berlin Hackescher Markt reception and lounge
hotel Berlin Hackescher Markt facade hotel Berlin Hackescher Markt near center hotel Berlin Hackescher Markt reception designhotel Berlin Hackescher Markt lounge hotel Berlin Hackescher Markt near city center hotel Berlin Hackescher Markt travel recommendation
Our rooms
01 / 01
TREASURES OLD AND NEW
The design of our Motel One Berlin-Hackescher Markt proves that original character and modern influence go perfect together.
A TOUR OF BERLIN’S DISTRICTS
Explore the districts of Germany's capital on this tour from Mitte to Charlottenburg!
Hotel Berlin Hackescher Markt
Our affordable design hotel is situated right by Hackescher Markt – so if you’re hoping to explore all the different sides of Berlin, this is the perfect place to stay. In this historic location in the heart of Berlin, right by Alexanderplatz and the famous TV Tower, you’ll have direct access to Hackesche Höfe between Rosenthaler Strasse and Sophienstrasse, along with its many boutiques, cafés, designer shops and night-life options – making this hotel the perfect starting point for exploring the city.
The heart of the Mitte district
Thanks to our hotel’s central location, you’ll not only get to explore the nearby Museum Island and stroll along the banks of the Spree – you’ll also have easy access to the rest of the city via the S-Bahn and metro stations at Alexanderplatz and Hackescher Markt. And our hotel in Berlin is also just a short distance from one of the city’s landmarks in the Mitte district: the Brandenburg Gate. From there, you’re not far from the Bundestag, the Tiergarten park and, of course, Potsdamer Platz, which is just a few minutes’ walk away from fascinating galleries and the Berlin Philharmonic – perfect for all you culture vultures.
The charm of the local neighbourhood, as well as its exciting combination of historic and modern Berlin, is also reflected in the interior design of our affordable hotel by Hackescher Markt. Art Nouveau influences meet contemporary tape artwork by the artist collective ‘Tape That’, which you can admire while you enjoy a hearty breakfast, a cappuccino in the afternoon or a drink in the bar in the evening.
Old-school influences with a modern twist
The combination of exclusive designer furniture and creative upcycled interior décor in the Lounge demonstrates how beautifully old and new elements can coexist. Seen enough of Berlin? Then why not simply enjoy our cosy rooms with comfortable box-spring beds and flat-screen TVs, free wifi and friendly service? At our affordable hotel, you can expect the full package. Whether you’re in Berlin for a city break or a business trip – come and stay at Motel One Berlin-Hackescher Markt!
Discover our other hotels in Berlin
Motel One Berlin-Upper West
Admire the incomparable view over the city from our tenth-floor roof terrace.
Motel One Berlin-Alexanderplatz
Stay right at Alexanderplatz
Motel One Berlin-Bellevue
Situated in Berlin’s Hansaviertel district, this Motel One is central but at the same time, surrounded by green.
Berlin-Spittelmarkt
Situated in the beautiful, historic Nikolaiviertel district, this Motel One is the ideal base for a discovery trip.
Berlin-Potsdamer Platz
Located within 100 metres of Potsdamer Platz, you can feel Berlin's history and present intertwine at our Motel One.
Motel One Berlin-Hauptbahnhof
Brandenburg Gate, the government district or Potsdamer Platz: the important locations of the capital are within easy reach!
Motel One Berlin-Mitte
Stay in Berlin-Mitte, the trendiest district of the entire capital.
Motel One Berlin-Ku’damm
Less than 100 metres to the legendary shopping street of Kurfürstendamm.
Motel One Berlin-Tiergarten
This Motel One is situated right in the “green heart of Berlin”.