The One
- Værelsesstørrelse 16 m²
- Queensize eller kingsize seng (160-180 cm)
- 26'' fladskærms-TV
- Granit-badeværelse med regnvejrsbruser
- Gratis Wi-Fi
rigtig god
Samlet bedømmelse fra 2.536 anmeldelser
Venlighed 9.3 af 10
Renlighed 9.2 af 10
Reception 9.2 af 10
Lounge & bar 9 af 10
Beliggenhed 9.3 af 10
Værelser 8.6 af 10
Badeværelse 8.5 af 10
Gratis wi-fi 9.2 af 10
Kvalitet i forhold til prisen 8.3 af 10
Morgenmad 8.2 af 10
The neigbour bar was extremly loudy during the nights, and all of the noise reflected from the opposite houses. I'm sure, after 22:00 it is not acceptable. The trains didn't disturb, the high intensity of the bar no! ( Should close the windows )
Everything oké; not more this time. Room clean reception friendly. Price right. Public works at entrance and almost no provisions against dirt, noise and rubbish made look and feel of our stay a bit inconveniënt and messy. Noisy garden late in the evening. But the place is perfect and we will come back.
Location is great, the room is functional, and the breakfast was good and the staff clearly took great care to keep it stocked and fresh. Also love the downstairs bar/lounge area - very useful when travelling on business. Will definitely keep it in mind next time I'm in Berlin on business.
What I liked: the cleanliness of the room, the firmness of the mattress. What I feel that can be improved: replenishing the breakfast in days where there is a high number of guests, like Innotrans first few days or the weekend of the Berlin Marathon in which some products were not replenished over one hour to the end of service (Marathon Saturday). What I didn't like: that I performed my check-in online, paid before even traveling, had a stay of 6 nights, arrive on a Sunday before Innotrans and receive a room facing the train tracks, which resulted in poor sleeping experience (waking up every 30 minutes on the 1st night) and following days not having a full repairing sleep, even with earplugs. Although being a member of your loyalty program, was not offered the complementary bottle of water.
TV didn't work, heating didn't work, and only had a thin cover on the bed. Was cold all night. And for 250€ per night, that's unnacceptable
Very central and friendly
It’s my 3rd time at Motel one. My favourite hotel chain! The only downside of the current stay was the lack of food diversity at breakfast. I wish there were some hot options as omelette, sausages, beans and fresh vegetables. Other than that, I’m very pleased with the stay. Thank you and see you in other cities!
Hervorragend.
quality to price is good. at 149 EUR the price is pushing it though.
Tolles Hotel
Consistent quality, very friendly staff, always perfectly clean rooms. Thanks for keeping a high standard for many years in row.
all really good! Helpful and friendly reception staff, room is perfectly funtional, not large but also not too small, has everything you need and felt very safe and designed really well. Would gladly use this chain again.
I loved everything at your hotel, like every time I stay at Motel One. I would just like that breakfast is served a bit later (to 11 would be great). See you soon
This hotel was in a great location for a three night stay in Berlin! It was easy to get to from the train, staff were nice, and rooms were clean! I would stay here again!
Toller Service
Although the hotel is next to the train station and it will have a bit of noise (but doesn't affect my sleep), the stay is value for money, the entire hotel is clean and new and comfy. Staff are nice and willing to answer questions, and very helpful.
Overall great experience.
The reception handled our little parking garage issue excellent and super friendly and uncomplicated. 👍🏼👍🏼
Our third visit to thus hotel. Great location close to bars and restaurants. Easy access to public transport . Friendly staff and we will definitely be back .
Lovely place as a starter for all in Berlin
Bed sheets (duvet) were a little dirty. Outside the building smelled like garbage
comfortable bed, clean room and quiet for a good night's sleep
The personnel is fine just one receptionist was not gentle and replying fairly. Cleaning is good but some sofà were dirti since much time. Breakfast is poor, no warm options
I enjoyed everything, from check-in to check-out. The only suggestion I have - which comes up every time I visit your hotel - is to offer a wider selection of breakfast dishes, such as porridge or an omelet. It would also be great to have full-fat Greek yogurt on the menu. In any case, thank you for the excellent service.
Friendly staff and central location
Overall good! Great housekeeping standard too! Consider following: to have email communication in English to cater to international crowd. Check in process to be faster. Provide bedroom slipper.
Air conditioning inadequate.
Air conditioning in the second room was doing poorly, what is real problem in heat wave. Othervise, everything was fine, location is great.
When we checked in there was no mention of the AC not working. If you had been up front and offered us a fan that might have been ok but you didn’t.
Your employees charge extra breakfast even we have free breakfast.
Excellent location, very comfortable room, helpful staff. I was especially delighted to find an English language news channel on the TV.
the air conditioning could work better because the room was too hot
Clean. Good position. Breakfast OK
While the hotel is well situated, during a warm spell the air conditioning was broken and we weren't informed of this until we complained after an uncomfortable night's sleep. We were given a fan after raising our concerns but that only slightly improved the condition in the room. As someone who usually tries to find a Motel One before any other hotels when travelling, this has made me reconsider doing that in future.
Staff was very helpful, we relied on the luggage storage twice and they happily refilled our water bottles. However we found an insect larva in the bathroom ceiling. We did not find more in the room so it was ok, just an attention point for you !
AC didn't work.
Great location, comfy room
Absolutely Stunning Stay! We had an incredible time at this hotel. The property is absolutely beautiful, exceptionally clean, and highly maintained. Every single member of the staff was incredibly helpful, kind, and welcoming throughout our entire stay. The location is absolutely perfect for exploring Berlin. We will definitely be staying here again on our next trip! Highly recommended.
No hot shower, no phone to call reception in room.
Positive -> 1 - Very nice stay. 2 - The hotel is clean. 3 - The staff is friendly. 4 - Well isolated from outside noise. Negative -> 1 - Air Conditioning was not working while temperatures were already quite high. 2 - 6 EUR for a 700ml bottle of water... 3 - There was an issue with shower, one morning there was no warm water ( not only to me )
Nice room but too warm even with the ventilation on
Great location and lovely that room was tidied every day
We were shocked at the check-in. It was after midnight and we could hardly get inside the hotel and the lady at the reception told us there was no reservation. I told her that I booked it from booking.com and 100% secured it with a credit card. She checked again and said that we were transferred to Motel one Haubtbahnhof this time. After long argument she accepted to pay our taxi to that hotel. We secured the night and the next topic was the rest of the stay because it was a 5 night reservation. After another long argument finally she said we could come back for the rest of the stay. When we come back on the following day another gentleman at the reception explained the situation that there was only one room with a defective door lock left and he decided to transfer us. This was a really bad experience that I never had before.
Super fint hotel med rigtig god beliggenhed. Morgenmaden var lidt kedelig og det ville have været så lækkert med fx baked brand, scrambled ergs, bacon, pandekager, vafler eller lignende.
Staff very friendly and professional
I have lived with Motel-One on multiple occasions. Both Private and Business, and I have further recommended highly to all my colleagues in our organization. However living in Motel One Berlin-Hackescher Markt did no where near living up to that. Rooms was fine and all that. But being woken up Saturday morning "hotel manager"? at 06:10 am, whom is screaming, and really pressing to get in, to where, I obviously react, as she is waking us up and threatening to come in if we don't open as she was facing a so called "emergency"..? Guys, I was fucking sleeping, sorry my French, so why on earth is she threatening that she will just go in? Woman you are waking us up at 06:10 what the f are you expecting? OK, I open the door to a horrible attiude and she just goes in and says there is an issue with water, she touches the floor once, and open the bathroom and she says, oh well all good here??? So I tell her, next time you wake someone up at this hour with this attitude, just think about how you are saying things, and how you are communicating, all is good, but we wont accept this attitude coming from someone who needed us? This really stuck with us the rest of the stay, as 2 hours later the cleaning lady knocked once before opening the door? Sunday she just opened the door without knocking. There was a massive lack of how to behave when you are in the industry of service. No smiles, which is the most free bonus point, not once were we greeted with smiles from any workers, besides the very capable bartender we was served by Saturday early evening.
It was generally a pleasant stay but unfortunately the otherwise mostly good experience was ruined at check-out. I checked out on May 7th just after 6:30am, asking the receptionist for a printed copy of the bill. To make sure, I had already asked at check-in if I could have a printed copy when I check out an they confirmed this. However, the receptionist at check-out claimed that it was technically not possible -- and worse, he was extremely unfriendly and clearly not service-minded. I asked him if they didn't have a printer that was working but he said it had nothing to do with the printer -- bills could only be sent via email. Clearly, this was a blatant lie because when I picked up my suitcase around 6pm, the receptionist who was now on duty had absolutely no problems printing a copy of the bill for me. Not a good customer experience. Other than that, I found it odd that when asking for an iron on the first day, the receptionist said they only had one iron and that I therefore had to bring this and the ironing board back myself as soon as I had finished. I've never ever stayed at a hotel where I've been asked to carry the ironing board and iron back to the reception myself. My colleagues were laughing and shaking their heads when I told them the story. I also noticed that outside the room opposite of mine, an iron had been placed outside the door -- where it remained for at least two days without anyone from the staff collecting it. Finally, the highlight of my stay: My watch had gone missing and I did not know where (I searched high and low) but apparently room service had found it -- they placed it neatly on the bedside table which I was very grateful for (I left a well-deserved EUR 20 note in the room as finder's fee).
Kan varmt anbefale hotellet. Dejligt værelse (rent og pænt), supervenligt personale og fantastisk placering. Kommer helt sikkert igen.
Vi er vilde med placeringen. Tæt på alt. Gode værelser med det nødvendige…. og en god føntørrer. Det er vigtigt😊
Taknemlig for mulighed med en flaske vand, men kvaliteten af vand fra hanen er tilstrækkelig for mig - måske en ide med en "gave" som giver mere mening. I giver gæster for mulighed for at springe rengøring over - men der bevirker ikke at prisen reduceres - så hvorfor ikke tilbyde en reduktion i prisen - kun I har økonomisk fordel af af jeg springer en rengøring over....
Vores prisvenlige hotel ligger lige ved Hackescher Markt. Det gør hotellet til det perfekte sted til at udforske megabyen Berlin fra. Hotellet befinder sig i hjertet af Berlin lige ved Alexanderplatz og Berlins fjernsynstårn. Hertil kommer de mange små forretninger, caféer, designerbutikker og klubber i Hackesche Höfe mellem Rosenthaler- og Sophienstraße, der tilsammen gør denne placering utrolig attraktiv i forhold til at udforske Berlin.
Midt i Mitte
Takket være hotellets centrale placering kan du nemt og enkelt udforske den nærliggende museumsø eller tage en hyggelig slentretur langs Spree. Vil du videre ud i byen, er det bare at hoppe på toget ved S- og U-bahnstationen Alexanderplatz og Hackescher Markt. Fra vores hotel i Berlin er du hurtigt fremme ved byens vigtigste vartegn: Brandenburger Tor. Ikke langt herfra ligger flere andre store attraktioner: Forbundsdagen, byparken Tiergarten og naturligvis Potsdamer Platz, hvor kulturkendere vil sætte pris på den korte afstand til gallerier og koncerthallen Philharmonie Berlin.
Indretningsdesignet på vores prisvenlige hotel ved Hackescher Markt er inspireret af de nære omgivelser, herunder byens skelsættende historie i kombination med mere moderne strømninger. Klassisk jugendstil møder ungdommelig tape art fra kunstnerkollektivet Tape That i vores One Lounge, hvor du kan nyde vores store morgenmadsbuffet, tanke ny enegi med en velbrygget cappuccino eller slappe af med en drink i baren om aftenen.
Nyt design af den gamle skole
Eksklusive designermøbler og kreative designdetaljer af upcyclede materialer er desuden et levende bevis på, at nyt og gammelt sagtens kan komplementere hinanden perfekt. Tid til en lille pause fra den pulserende storby? Så træk dig tilbage til dit hyggelige værelse med komfortabel boxseng med springmadras, fladskærms-TV og gratis wi-fi. Læg hertil venligt og imødekommende personale, og du har den perfekte og prisvenlige overnatningspakke i Berlin. Motel One Berlin-Hackescher Markt er det perfekte valg til Berlin-turen – uanset om du besøger byen i forbindelse med forretninger eller ferie.





