Motel One Berlijn-Hackescher Markt
Dit zeggen onze gasten
heel goed
Totale score van 2.598 beoordelingen
Vriendelijkheid 9.3 van 10
Netheid 9.2 van 10
Receptie 9.2 van 10
Lounge en bar 8.9 van 10
Ligging 9.3 van 10
Kamer 8.6 van 10
Badkamer 8.5 van 10
Gratis wifi 9.2 van 10
Goede prijs-kwaliteitsverhouding 8.3 van 10
Ontbijtvoorziening 8.2 van 10
comfortable bed, clean room and quiet for a good night's sleep
The personnel is fine just one receptionist was not gentle and replying fairly. Cleaning is good but some sofà were dirti since much time. Breakfast is poor, no warm options
I enjoyed everything, from check-in to check-out. The only suggestion I have - which comes up every time I visit your hotel - is to offer a wider selection of breakfast dishes, such as porridge or an omelet. It would also be great to have full-fat Greek yogurt on the menu. In any case, thank you for the excellent service.
Friendly staff and central location
Overall good! Great housekeeping standard too! Consider following: to have email communication in English to cater to international crowd. Check in process to be faster. Provide bedroom slipper.
Air conditioning inadequate.
Air conditioning in the second room was doing poorly, what is real problem in heat wave. Othervise, everything was fine, location is great.
Prettig hotel op een goede locatie
When we checked in there was no mention of the AC not working. If you had been up front and offered us a fan that might have been ok but you didn’t.
Your employees charge extra breakfast even we have free breakfast.
Prima kamer, bed slaapt goed en ook ontbijt is prima
Excellent location, very comfortable room, helpful staff. I was especially delighted to find an English language news channel on the TV.
the air conditioning could work better because the room was too hot
Clean. Good position. Breakfast OK
While the hotel is well situated, during a warm spell the air conditioning was broken and we weren't informed of this until we complained after an uncomfortable night's sleep. We were given a fan after raising our concerns but that only slightly improved the condition in the room. As someone who usually tries to find a Motel One before any other hotels when travelling, this has made me reconsider doing that in future.
Staff was very helpful, we relied on the luggage storage twice and they happily refilled our water bottles. However we found an insect larva in the bathroom ceiling. We did not find more in the room so it was ok, just an attention point for you !
AC didn't work.
Great location, comfy room
Absolutely Stunning Stay! We had an incredible time at this hotel. The property is absolutely beautiful, exceptionally clean, and highly maintained. Every single member of the staff was incredibly helpful, kind, and welcoming throughout our entire stay. The location is absolutely perfect for exploring Berlin. We will definitely be staying here again on our next trip! Highly recommended.
No hot shower, no phone to call reception in room.
Positive -> 1 - Very nice stay. 2 - The hotel is clean. 3 - The staff is friendly. 4 - Well isolated from outside noise. Negative -> 1 - Air Conditioning was not working while temperatures were already quite high. 2 - 6 EUR for a 700ml bottle of water... 3 - There was an issue with shower, one morning there was no warm water ( not only to me )
Nice room but too warm even with the ventilation on
Great location and lovely that room was tidied every day
We were shocked at the check-in. It was after midnight and we could hardly get inside the hotel and the lady at the reception told us there was no reservation. I told her that I booked it from booking.com and 100% secured it with a credit card. She checked again and said that we were transferred to Motel one Haubtbahnhof this time. After long argument she accepted to pay our taxi to that hotel. We secured the night and the next topic was the rest of the stay because it was a 5 night reservation. After another long argument finally she said we could come back for the rest of the stay. When we come back on the following day another gentleman at the reception explained the situation that there was only one room with a defective door lock left and he decided to transfer us. This was a really bad experience that I never had before.
Het hotel heeft ons positief verrast, erg vriendelijke bediening, perfecte ligging en het ontbijt was super. Wij komen zeker terug om Berlijn verder te ontdekken en nemen hetzelfde hotel.
Staff very friendly and professional
I have lived with Motel-One on multiple occasions. Both Private and Business, and I have further recommended highly to all my colleagues in our organization. However living in Motel One Berlin-Hackescher Markt did no where near living up to that. Rooms was fine and all that. But being woken up Saturday morning "hotel manager"? at 06:10 am, whom is screaming, and really pressing to get in, to where, I obviously react, as she is waking us up and threatening to come in if we don't open as she was facing a so called "emergency"..? Guys, I was fucking sleeping, sorry my French, so why on earth is she threatening that she will just go in? Woman you are waking us up at 06:10 what the f are you expecting? OK, I open the door to a horrible attiude and she just goes in and says there is an issue with water, she touches the floor once, and open the bathroom and she says, oh well all good here??? So I tell her, next time you wake someone up at this hour with this attitude, just think about how you are saying things, and how you are communicating, all is good, but we wont accept this attitude coming from someone who needed us? This really stuck with us the rest of the stay, as 2 hours later the cleaning lady knocked once before opening the door? Sunday she just opened the door without knocking. There was a massive lack of how to behave when you are in the industry of service. No smiles, which is the most free bonus point, not once were we greeted with smiles from any workers, besides the very capable bartender we was served by Saturday early evening.
It was generally a pleasant stay but unfortunately the otherwise mostly good experience was ruined at check-out. I checked out on May 7th just after 6:30am, asking the receptionist for a printed copy of the bill. To make sure, I had already asked at check-in if I could have a printed copy when I check out an they confirmed this. However, the receptionist at check-out claimed that it was technically not possible -- and worse, he was extremely unfriendly and clearly not service-minded. I asked him if they didn't have a printer that was working but he said it had nothing to do with the printer -- bills could only be sent via email. Clearly, this was a blatant lie because when I picked up my suitcase around 6pm, the receptionist who was now on duty had absolutely no problems printing a copy of the bill for me. Not a good customer experience. Other than that, I found it odd that when asking for an iron on the first day, the receptionist said they only had one iron and that I therefore had to bring this and the ironing board back myself as soon as I had finished. I've never ever stayed at a hotel where I've been asked to carry the ironing board and iron back to the reception myself. My colleagues were laughing and shaking their heads when I told them the story. I also noticed that outside the room opposite of mine, an iron had been placed outside the door -- where it remained for at least two days without anyone from the staff collecting it. Finally, the highlight of my stay: My watch had gone missing and I did not know where (I searched high and low) but apparently room service had found it -- they placed it neatly on the bedside table which I was very grateful for (I left a well-deserved EUR 20 note in the room as finder's fee).
The room was dusty, there was no iron in the room, and there was only two towels
From arrival to departure I greatly enjoyed my stay at Motel One, as I have at other Motel One hotels throughout Europe. Cleanliness and service are of a very high standard and with always a friendly welcome. Motel One is the hotel of first resort for me.
Vlot en modern hotel, gunstig gelegen in het hart van Berlijn.
Good position in the city, close to the station. Nice and clean ambient
The hotel was nice and the bar area good. The room was clean but pretty basic. No conditioner and no face cloths in the bathroom which would have been nice.
great neighborhood, good breakfast, stylish lobby with great selection of G&T's
Everything was overall great.
Heel fijn verblijf, alleen het klimaat op de kamer kregen we niet goed. Voelde heel onnatuurlijk.
I had attached my bat caps in the bathroom for it to dry and it was thrown away. I had left one towel on the floor but it was not changed (it was hung at the place of my bathh cap actually). There is no fridge nor coffee machine in the room
Flawless experience. This is what excellence looks like!
Perfect location. Really friendly staff and room was clean and nice size. Breakfast was good. Would stay there again when visiting Berlin.
great location, clean and quiet room, friendly and helpful staff
Great location, great staff, easy parking with option to charge your electric car. One minor nuisance are the showers, the water easily spills from the edge onto the bathroom floor. Which can easily be solved and is simply a design flaw.
It is not a cheap hotel, and I did not expect the guest to have to bring alone a water bottle into the room. I missed the coffee/tea maker in the room. We had an early flight, I asked if we could get some sandwiches or bakery before leaving the hotel (5 and 15in the morning), and the guy at the reception said it is not possible, (in some other hotels it is since we paid for breakfast that day)
The cleaners came into my room at 9:30am. I was in my bathroom showering. When I screamed, they yelled sorry and went out. I don't understand why cleaners want to enter rooms that aren't checking out at such an early time. The next day, cleaners also knocked my room around 9am. I had to tell them I'm inside once again. If cleaning is required at such an early hour, you should have a better system identifying who's ready for cleaning ('im ready for cleaning'sign).
Het was gewoon weer zoals verwacht! Goed voor de prijs dat je ervoor betaald
Prima hotel op een goede locatie.
Prima hotel, goede service
Motel-One altijd goed, kom er graag. Een punt van aandacht, het ontbijt op de begane grond. De stoelen in de lounge zijn meer geschikt om lekker achterover in te zitten , dan te gebruiken voor het ontbijt. Het zit wel ongemakkelijk als je rechtop zittend wilt ontbijten.
Prima hotel op een goede locatie
het hotel was prima, schone kamers, goed bed en vriendelijk personeel
Prachtig hotel, ligging is perfect. Was wel iets warm op de kamer, en de badkamer was klein. Ontbijt was heel goed. Heel vriendelijke medewerkers. Echt een aanrader.
Galerij
Alles in één oogopslag
- Snel incheckenVoor beOne-members: Eenvoudig vooraf inchecken en tijd besparen
- Gratis wifiIn het hele hotel
- Hapjes en drankjesOns grote aanbod in de One Lounge ontdekken
- ToplocatieOvernachten op bijzondere plekken
- Oplaadpunt voor elektrische auto'sMilieuvriendelijk bijtanken
- Aankomst en vertrekCheck-in 15 uur / check-out 12 uur
- In de kamer van de ouders overnachtenVoor een kind tot 12 jaar gratis
- Huisdieren welkomNeem direct contact op met het hotel
- Mijn optionele serviceKamerschoonmaak annuleren - in het belang van het milieu
- CHECK-IN/-OUT
Vanaf 15 uur op de dag van aankomst
Tot 12 uur op de dag van vertrek - BAGAGERUIMTE
gratis
- TOERISTENBELASTIG
De stad Berlijn brengt een toeristenbelasting in rekening van 7,5% van de netto-accomodatieprijs.
- ONTBIJT
Ma – Vr: 6 uur – 10 uur
Za, Zo, feestdag: 7 uur - 11 uur - OP REIS MET KIND
Meer informatie vind je hier
- SNEL INCHECKEN
Als beOne-member kun je eenvoudig en flexibel vooraf online inchecken en zo tijd besparen. Meer informatie vind je hier.
- PARKEERMOGELIJKHEDEN
Onze parkeergarage heeft een beperkt aantal parkeerplaatsen (€ 25/24 uur).
Reserveringen worden alleen geaccepteerd per telefoon of e-mail.Daarnaast kunt u ook parkeren in het Q-Park op de Alexanderplatz. Dit is op 400 m van het hotel.
- OP REIS MET DE AUTO
Klik hier om uw route te plannen.
- OPENBAAR VERVOER
Het hotel is bereikbaar via de tram- en metrohalte Alexanderplatz.
Meer informatie over de verbindingen vindt u hier.
Onze kamers
The One
- Kamergrootte 16 vierkante meter
- Queensize- of kingsizebed (160-180 cm)
- Badkamer met graniet en een regendouche
- Gratis wifi
- 26'' flatscreen-tv
Ligging en omgeving
VAN WIJK NAAR WIJK IN BERLIJN
Een tripje dwars door de duitse hoofstad van Mitte tot aan Charlottenburg.
Hotel Berlijn-Hackescher Markt
Ons voordelige designhotel aan de Hackescher Markt is de perfecte uitvalsbasis voor wie wil kennismaken met alle facetten van Berlijn. Ons hotel ligt op een historische locatie in het hart van Berlijn, vlakbij de Alexanderplatz en de Berlijnse Fernsehturm. Dankzij de centrale ligging bij de Hackesche Höfe tussen de Rosenthalerstraße en de Sophienstraße met hun vele boetiekjes, cafés, designerwinkels en uitgaansmogelijkheden is het een uitstekend beginpunt voor een ontdekkingstocht door de stad.
Midden in Mitte
Dankzij de centrale ligging van het hotel kun je niet alleen heel gemakkelijk de nabijgelegen Museumsinsel verkennen en langs de Spree wandelen, maar ook de tram en de metro aan de Alexanderplatz en de Hackescher Markt nemen, zodat je de hele stad met het openbaar vervoer kunt doorkruisen. Na een korte wandeling vanaf ons hotel bereik je de eveneens in Mitte gelegen Brandenburger Tor, hét symbool van Berlijn. Niet ver daarvan bevinden zich ook de Bundestag, de Tiergarten en natuurlijk de Potsdamer Platz. Van daaruit kunnen cultuurliefhebbers te voet binnen enkele minuten bijzonder interessante galerijen en de Berliner Philharmonie bereiken.
De flair van de directe omgeving en de spannende combinatie van het historische en moderne Berlijn heeft ook invloed gehad op het design van ons voordelige hotel aan de Hackesche Markt. Invloeden van de Jugendstil worden hier gecombineerd met Tape-Art van het kunstenaarscollectief ‘Tape That’. Je kunt het resultaat bekijken tijdens een uitgebreid ontbijt, bij een kop cappuccino in de loop van de middag of ‘s avonds bij een drankje aan de bar.
Nieuw design van de oude school
Bovendien laten exclusieve designermeubels en het creatieve, geüpcyclede interieur in de lounge zien hoe mooi oud en nieuw met elkaar kunnen combineren. Genoeg gezien van Berlijn? Dan zijn onze gezellige kamers met comfortabele boxspringbedden en vlakke televisieschermen, gratis wifi en een vriendelijke service een afronding van het hele pakket dat op jou wacht in ons voordelige hotel. Stedentrip of zakenreis – kom maar eens binnen in Motel One Berlijn Hackescher Markt!
