Motel One Berlijn-Hauptbahnhof
Dit zeggen onze gasten
heel goed
Totale score van 6.058 beoordelingen
Vriendelijkheid 9.2 van 10
Netheid 9.1 van 10
Receptie 9.1 van 10
Lounge en bar 8.9 van 10
Ligging 9.5 van 10
Kamer 8.8 van 10
Badkamer 8.7 van 10
Gratis wifi 9.3 van 10
Goede prijs-kwaliteitsverhouding 8.4 van 10
Ontbijtvoorziening 8.3 van 10
Last minute booking thanks to train disruption. Which I imagine they get a lot! Room was lovely and very comfortable, slept as well as in my own bed. Directly opposite the Hauptbanhof as the name suggests. The DB staff actually suggested I book there. Only complaint was that the bar area needs better AC, it was pretty warm in there. But it was a hot day. First time I've stayed in a Motel One, have heard good things about them. Will definitely be staying again.
We were overall quite disappointed in the hotel and felt it was a very poor value. The location is great, and the rooms were clean, but that is about all I can say in its favor. Overall, service was between fair to poor with the staff often treating our questions and requests in a dismissive fashion. Even little things like knowing we book 2 rooms for 2.people each but only having one inadequate sheet/pillow/blanket and a single towel were an indication of the lack of detail. Worse than that was the fact that it took multiple requests to get more bedding and towels and that we had to do all the work ourselves. On top of that, the lobby was often wet and dirty in the evenings and mornings. The bar wasn't welcoming and the selections were underwhelming. We could have found much better accomodations elsewhere at a much better price. We will not be returning and won't recommend the hotel to others.
We arrived early and was able to drop our luggage in a secure room which was really handy . Check in staff were friendly and very helpful .Once checked in room was great clean and tidy .
We booked a room with a view at an additional cost, but room 319 on the 3rd floor faces an inner courtyard with a plain white wall directly outside the window. Looking to the side, you only see the wall of the adjacent building — there is absolutely no view. In an 11-story hotel in Berlin, a "room with a view" should mean an upper floor with a view of the city or a landmark, not a wall. When we reported this at reception, staff insisted this was indeed a room with a view and that there is no better category — which is hard to believe given what we experienced. The second major issue was the toilet flush, which ran continuously throughout the night, constantly refilling and tripping. After the first night we reported this to reception, who promised it would be fixed. It was not fixed, and we had the same problem the second night. The only solution offered was to move to an adjacent room on the same floor with essentially the same non-view. We had no time to move as we had morning meetings. The location of the hotel is good. The bar is okay. The room itself is very small, but adequately equipped. However, for the price paid — especially with the surcharge for a supposed view room — the value is extremely poor. The service at reception was disappointing: excuses were made, a promised repair was not carried out, and the room categorization issue was not taken seriously. Very disappointing stay.
Alles bestens
Good hotel, nice design, close to central station. Breakfast good quality, but unfortunately a bit chaotic with slow cleaning of tables and busy.
🤩 wow. I’m happy about it.
Okay but not for 200€ per night
Nette schone kamer en een goed ontbijt
I really like Motel One at Berlin Hbf for the following reasons: 1. It's a beautifully designed place. The lobby/bar/cafe is stylish and pleasing to be in, and the rooms are beautiful and functional. 2. The location close to the Hbf is ideal 3. The price is reasonable The only flaw is that the bar/cafe is very understaffed and has nearly no food on offer. That is very puzzling and a considerable disadvantage. Four different kinds of cheese sandwich is exceedingly little. Not a huge problem, but I would have liked coffee in the room, as nearly all hotels offer.
It's my second time this year at this hotel in Berlin, loved everything. Probably going to be back here again. ;)
The hotel is super clean, the staff if so nice and cooperative, everything went great. Only simple additions to the breakfast buffet like a toaster or some ready made omelet will make a significant difference. Thanks to everyone there.
Dear Motel one, I would like to provide formal feedback regarding my recent stay at your hotel. To begin with, I acknowledge that the hotel’s location is convenient. Its proximity to the central bus station allows efficient access to the rest of the city. The room itself was standard and unremarkable, which in itself would not have been an issue. However, the main issue with my stay was far more serious. During my stay, I discovered that the bed in my room had bedbugs. This was not a minor inconvenience, but a significant hygiene and hospitality failure that caused considerable physical discomfort and distress. When I reported the matter to the front desk, the response I received was limited to an apology, a room change, and a voucher for a cocktail at the hotel bar. I do not consider this an adequate or proportionate response to such an incident. Offering a complimentary drink in this context gave the impression that the hotel was attempting to minimize a serious problem rather than address it appropriately. Quite frankly, a cocktail is not a reasonable form of compensation for a situation that left me dealing with itching and clear physical discomfort. I would have expected a more serious and professional response, including meaningful compensation. Under these circumstances, I believe a partial refund, at minimum, would be an appropriate gesture. I would therefore appreciate your prompt response confirming how you intend to resolve this matter. I look forward to hearing from you soon. Sincerely, Ianai
Nette kamers Wel wat aan de krappe kant maar net. Ontbijt is prima Net personeel Mooie binnentuin Fiets service 👍🏻
I came in at 4 am in the morning after I had accompanied an employee to the emergency room 6 hours before - after a workplace accident. I couldn't make it home and needed to find a hotel. Upon arrival, I was asked in a rude manner why I didn't sleep at home if I am from Berlin. What kind of terrible question is that? Think about going to a restaurant and the waiter asks you why you don't eat at home. I answered as above and your personnel answered that they normally don't allow people from Berlin to sleep there as they would vandalize the place. What a terrible answer, especially if this is the official policy from Motel One. Then I was in the akward situation to ask for a room and stated that my home is in Brandenburg. I will never sleep at one of your hotels again.
Nice, clean, friendly, great breakfast, loved my stay!
Everything was really good. Nice room - comfortable bed and nice bathroom. No noise from the traffic at all. Staff were all super-helpful and the hotel had a really relaxed feel about it. The breakfasts were good and the bar area was a very comfortable place to relax. Location could not have been better - just across the road from the Hauptbahnhof but also a short walk beyond that to the Reichstag and the Brandenburg Gate.
Friendly service but in our 2 person room there was just one blanket and towel,so we needed to pick them up. But we got them quickly so it wasn't big problem. Next time please check if the room is for one or two people. Thank you!
Our stay at the hotel was truly excellent. Everything was at a very high standard — the room, service, cleanliness, and the hotel’s location were all great. I would especially like to highlight the reception staff, who were extremely kind and professional throughout our stay. Although everyone was very friendly, I would particularly like to thank Leyla at the reception, who was exceptionally helpful and helped us with our luggage after check-out, which meant a lot to us. Thank you to the whole team for such a pleasant experience!
Great breakfast, helpful and friendly staff, clean rooms, and a location that allows easy and quick access to many sites, especially when on foot. Will definitely come back.
Toller Innenhof.
paul was very kind!!!!
Very helpful and friendly reception staff who helped us store our luggage. Location is fabulous and the beer garden is very relaxing after a days sightseeing.
Good location for train station. Clean comfortable room although a lot smaller than Zurich Motel One. Check in was indifferent and again after friendly check in in Zurich was a little surprised. Woken at 4 am and had to evacuate for a short while. These things happen but no explanation and no apology was disappointing. Bar was great as was barman. Overall happy with Motel one concept.
Hi - the stay itself was very pleasant and it was useful to use the luggage room. A couple of things would help a lot - a kettle in the room with a couple of mugs for a morning coffee or tea. The side tables are too small and there are no direct USB connectors. Also the Beone app is very difficult to use. It alos asks you to provide in app feeedback but that does not take you there. The booking is hard to find and it is not possible to easily view and manage the booking. I will not use the hotel next time I visit Berlin because of these two things - there is no extra benefit for the higher charge compared to similar hotels
Total happy.
Very few gluten free options, very tiny rooms with uncomfortable beds. Room was very hot. If you opened the heavy curtains to cool off, yiou had bright lights and horribly loud sirens and trains all night.
It was very hot in the room. Aircon was not working. Was told, it's still in Winter operations; meaning, only heating, no aircon.
Hotel is listed as having airconditioning, but according to staff only in summer months. Room temperature was 30oC, with no possibility to open window, due to Traffic!
The room was really hot and no AC.
Staff are a little abrupt both in reception and bar area. I was also given someone else’s luggage when collecting it after check out which could have had major impact if not realized at time. Balcony is a little misleading in room description given first floor and the set up means zero privacy as people walking past your windows.
Mostly OK. AC was not working in the room and the cleaning service left my door open on Saturday after cleaning. Only realized when coming in at night.
Fijn hotel om te verblijven. Kamer netjes en voldoende. Beganegrond met bar receptie en ontspanning sfeervol ingericht. Ontbijt een beetje standaard.
Ongevraagd een invalidenkamer gekregen. Klinken van de deuren zaten hierdoor laag. De wastafel was hierdoor ook zeer laag gemonteerd, waardoor je eigen verzorging moeizaam ging. Dit moet van te voren aangegeven worden. Bij melding aan de receptie werd geen reactie gegeven; jammer.
Alles bestens
kamer ziet er netjes en schoon uit. Je wordt netjes behandeld
Prijs/kwaliteit: fantastisch
prima hotel. Rustig, fijne binnentuin, schone kamers, ruimte om de fiets te stallen.
Als ik in het buitenland een hotel zoek, kijk ik altijd eerst of er een Motel One beschikbaar is. Vanwege de goede kwaliteit, de prettige prijs en de goede ligging (altijd nabij een treinstation). Ook in Berlijn werd ik niet teleurgesteld!
Top service . Graag ook kamers inrichten zonder vloerbedekking (anti allergisch maken) voor mensen met allergieën.
Makkelijk vooraf online inchecken. Vriendelijk en behulpzaam personeel. Ontbijtbuffet was goed en voldoende. Kamer was keurig schoon en opgeruimd. Locatie ten opzichte van openbaar vervoer was perfect.
Perfect hotel met uitgebreid ontbijt. Het personeel bij het ontbijt is super vriendelijk. Een van de medewerksters (Nieves) herkende ons nog van vorige jaren en was heel enthousiast en vriendelijk. Een hotel dat ik zeker aan iedereen zou aanraden.
Altijd prima. Vriendelijke staff, relaxte lounge en goede uitvalsbasis om de stad te verkennen.
De verwarming in de kamer mag wel lager
De gordijnen zijn krap bemeten. Hierdoor kun je snachts de kamer niet volledig verduisterd krijgen
TV programma's voornamelijk in het Duits. Shampoo's flesjes in de badkamer werken niet
Prettig verblijf, niets op de kamer aan te merken. Het ontbijt is best goed. Enige punt van kritiek is de beperkte ruimte om op een normale manier te zitten bij het ontbijt. In de lift staat aangegeven dat je tussen 6-8 uur rustig kunt ontbijten en dat de topdrukte tussen 8-9 uur ligt en dat het tussen 9-10 uur redelijk te doen is. Onze ervaring is dat het op alle drie de tijdvakken te druk is. Als je zoveel kamers hebt, zorg dan ook voor meer ruimte om aan een gewone tafel te ontbijten i.p.v. de barlounge met lage tafeltjes erbij in te zetten...
Het ontbijt is minder uitgebreid dan ik gewend ben van jullie. Zonde
Sfeervol smaakvol
Prima ligging bij het Hauptbahnhof. Kamer is niet groot maar alles wat je nodig hebt is er. Bed is prima en het ontbijt is ook prima in orde. Ten slotte is het personeel heel vriendelijk .
Galerij
Alles in één oogopslag
- Parkeerplaatsen aanwezigMeer informatie onder Routebeschrijving
- Gratis wifiIn het hele hotel
- In de kamer van de ouders overnachtenVoor een kind tot 12 jaar gratis
- Snel incheckenVoor beOne-members: Eenvoudig vooraf inchecken en tijd besparen
- Oplaadpunt voor elektrische auto'sMilieuvriendelijk bijtanken
- Huisdieren welkomNeem direct contact op met het hotel
- Hapjes en drankjesOns grote aanbod in de One Lounge ontdekken
- Antiallergische kussens & dekbeddenDromerig slaapcomfort in kwaliteitsbeddengoed
- Mijn optionele serviceKamerschoonmaak annuleren - in het belang van het milieu
Onze kamers
The One
- Kamergrootte 16 vierkante meter
- Queensize- of kingsizebed (160-180 cm)
- Gratis wifi
- 26'' flatscreen-tv
- Badkamer met graniet
The One met tuinzicht
- Kamergrootte 16 vierkante meter
- Queensize- of kingsizebed (160-180 cm)
- Badkamer met graniet en een regendouche
- Gratis wifi
- 43" LG flatscreen-tv
- Met uitzicht op de tuin
The One For One
- Kamergrootte 16 vierkante meter
- Gratis wifi
- 26'' flatscreen-tv
- Einzel-Boxspringbett (100-120 cm)
- Badkamer met graniet
Special One met balkon
- Balkon
- Queensizebed (160 cm)
- Gratis wifi
- Kamergrootte 18 vierkante meter
- 43" LG flatscreen-tv
- Badkamer met graniet
Family One
- Queensize- of kingsizebed (160-180 cm)
- Slaapstoel
- Gratis wifi
- Kamergrootte 18 vierkante meter
- 43" LG flatscreen-tv
- Badkamer met graniet
Suite
- Queensize- of kingsizebed (160-180 cm)
- Gratis wifi
- Kamergrootte 18 vierkante meter
- 43" LG flatscreen-tv
- Badkamer met graniet
Suite met balkon
- Queensize- of kingsizebed (160-180 cm)
- Met uitzicht
- Gratis wifi
- Kamergrootte 18 vierkante meter
- 43" LG flatscreen-tv
- Badkamer met graniet
Ligging en omgeving
VAN WIJK NAAR WIJK IN BERLIJN
Een tripje dwars door de duitse hoofstad van Mitte tot aan Charlottenburg.
Hotel Berlijn-Hauptbahnhof
Allemaal uitstappen en meteen inchecken, in ons voordelige hotel aan het centraal station van Berlijn! Wij hopen dat je een aangename reis hebt gehad. Je verblijf in ons Motel One Berlijn-Hauptbahnhof zal beslist aangenaam zijn. Ons hotel ligt namelijk niet alleen vlakbij Hauptbahnhof Berlin, maar staat qua design ook helemaal in het teken van het station waaraan het zijn naam ontleent. Fraaie installaties met rails, gezellige zithoeken die aan treincoupés doen denken en historische foto's waarop te zien is hoe de voormalige Lehrter Bahnhof is veranderd in de huidige moderne Berlin Hauptbahnhof.
Insider tip
Verder zul je hier midden in de stad verrast zijn dat er zo'n unieke rust heerst in onze Outdoor Lounge met uitzicht op het Geschichtspark. De groene oase met zijn natuurlijke, houten terras, kleine grasperken en fontein is een ideale plek om gezellig te zitten en te ontspannen. Nu we het er toch over hebben: een uitgebreid ontbijt, gratis wifi, aangename in- en uitchecktijden, kamers met heerlijke boxspringbedden en de laatste nieuwe flatscreen-tv's, zijn slechts enkele van de goede redenen waarom gasten soms ook gewoon in het hotel blijven om in alle rust van de prijs-kwaliteitverhouding te genieten. Dat kan bijvoorbeeld in de lounge of aan de bar, waar ons vriendelijke personeel drankjes en hapjes serveert of jou van informatie voorziet.
Ons voordelige hotel aan het centraal station van Berlijn ligt in de wijk Moabit, midden in het moderne centrum van de hoofdstad. Je bent hier vlakbij de regeringswijk met de Reichstag en het Kanzleramt, het park Großer Tiergarten, het Museum für Naturkunde, de universiteitskliniek Charité en de Brandenburger Tor. Ook de Spree is niet ver weg. Vanuit ons Berlijnse hotel kun je tijdens een stedentrip gemakkelijk op verkenning gaan in de hippe metropool.
Te gek!
Of ben je in Berlijn op zakenreis? Niet alleen het centraal station met zijn internationale treinverbindingen, maar ook de luchthaven Berlin-Brandenburg en het Internationale Beurs- en Congrescentrum van Berlijn (ICC) zijn van hieruit gemakkelijk te bereiken. In ons hotel ben je echt vlakbij hét verkeersknooppunt van de hoofdstad. Het hotel is zo comfortabel en centraal gelegen dat het weinig uitmaakt of je er alleen gebruik van maakt voor een tussenstop of voor een langer verblijf in Berlijn. Hier kom je altijd aan je trekken!
