Motel One Berlin-Hauptbahnhof
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Perfect location, the price, clean and modern
Good location, ok rooms, and friendly personal.
Very clean room. Although it might be too small for two people, an extra seat would be nice to have. Nice location, just a few minutes walking from Central Station (HBF Berlin). The only problem of the room was the water pressure, we were in the 10 th floor and the water pressure was very little. Despite the central location, the room is very quite. The brakefast was okish, the breakfast area is very small, so you constantly have to ask the staff to replace missing food items. The food offered is good, but again, the food is gone really fast, and you have to wait for the replacement. The people working at the breakfast are very friendly and happy to help, is not their fault that the area is small.
The TV and the connection to other devices were not working. When I selected TV in the menu, it kept loading without ever completing it. When I selected to connect other devices, it simply didn't work. Also, I liked the express check-in (after doing it online), but I thought there would also be an express check-out, like a place to drop the keys/cards and leave. Except for that, the room was good. I would stay there again.
The hotel and its employees are good. Whenever we had questions, they explained them to us with a beautiful smile. Thank you to all the employees.
The breakfast was not very exciting and the rolls small and hard. In the rooms the wardrobe (shelving) was not enough and the bed side tables too small. Otherwise a nice hotel.
top rezetionspersonal
Every time I stay at a MotelOne, the cleaning Service will cme into my Room in the morning when I'm still asleep. I don't know how to stop them from just coming in.
Check-in was unsatisfactory; I had to wait in line for about 45 minutes. I couldn't turn off the ambient lighting in my room (except by removing the key card). Everything else was fine; on the positive side, soap and shampoo etc. were in bottles (not single-use items). The breakfast was very good! Another positive was that the jam was in large jars. Salt could have been provided in a reusable salt shaker to make it even better.
Located right next to the main train station with a beautiful inner courtyard and a very friendly and service-oriented staff, I can only recommend this MotelOne
Clean, friendly, convenient and practical
Przedal by sie maly czajnik z zestawem kawa kerbata
All was as always in Motel One very good, but the mold in the handel of the shower and the detergent smell of the sheets and towels was not good.
Alles toll
Beforehand I want to highlight, that usually the Motel One team is very friendly. This time we had booked around 45 room (reserved 200), as guests from all around DACH were staying with us (Nintendo). The reception had a list, with names and we had to sign in, including e-mail-addresses. As this is not DSGVO-conform and on top we had influencers among our guests, who value their privacy, I made the female person at the counter aware of this and was rewarded with a very impolite and very unprofessional answer. Sort of: this is how we always do it. I replied that an "always" doesn't make it any better. And that we work with lists, which are made in a way, that nobody can read the names of others on those lists. My colleague and I went to the lift and she immediately and obviously started to gossip with her male partner. Which again was not the most clever thing she did, as first I recognized what she did and second one of our guest was standing at the reception and told me later at our event. Beside the fact, that the privacy of our guests was not guarded in this situation, me and my colleague were very annoyed about this kind of behaviour. Within this week I will share a complaint about her behaviour with our Purchasing Team.
It was the 3rd time that I stood here for an event. It is a good location staff was very nice - all good.
Air condition did not work
Alles prima!
Everything was fine and the room was clean but very small. Amenities were complete and the staff was very friendly.
Great hotel in location near to the city centre and the main train station. We were very satisfied with all the services.
War alles ok.
Perfect location for a night in Berlin, room and service had everything we needed.
Fast, easy, reliable check-in and check-out
Staff was very friendly, the room was clean (except the toilet brush located inside the WC and a long black hair on the pillow) and the breakfast amazing.
There was limited options in terms of the tv in the room, no option to screen mirror an iphone/ios device, only an android; very limiting as some people don't use android devices. Not really a smart tv as advertised, as there were no streaming channels included. It wasn't convenient the hotel didn't have european plug adaptors (I travel a lot through europe and have always had hotels offer european adaptors to plug in devices to charge in your room). Some of the staff were standoff-ish when asked for help.
Lovely hotel, the rooms were beautifully clean and all of the staff were friendly and professional. I have an accommodation business in the UK and notice if corners have been cut, especially on the cleaning. No problem here, full credit to the cleaning team! The breakfast was excellent, lots of choice, all very fresh and well presented. My niece especially liked the boiled eggs with their cute messages. It was nice to be given a choice of bottled water at check-in. The lobby and bar were warm and comfortable and it had a very relaxing vibe. The hotel is very handy for the train station, literally 5 mins walk. Thank you Motel One Berlin, 10/10 for everything.
Top quality and service as usual. Scrambled eggs for breakfast would have it made a perfect score.
the hotel is superb the vegan breakfast choices are fantastic! the woman at the reception was unfortunatelly unfriendly
Alles prima
Great hotel, conveniently close to Berlin’s train station. Friendly staff and yummy breakfast. Extra clean, good price value. Will be back :)
Excellent location, excellent room, excellent hotel! Very clean and comfy. Love the bar area.
Toll, alles jut
Very nice hotel
Friendly and speedy checkin, flexible payment modalities, impeccable room and wifi connection, cosy and delicious breakfast to brighten the dark Berlin winter morning.
For me, everything was very good as expected. Staying with Motel One was a great pleasure. Many thanks for the quality of the offered services.
Efficient, clean, comfortable. Everything worked just as it should.
I like staying at the Motel One close the Berlin Central Station, the team there is always helpful and ready to make my stay comfortable wherever possible. I always use them whenever I'm in Berlin.
Alles top!
Great location, room and staff. Loved the breakfast!
Very pleasant hotel, friendly staff, nice court yard, very good breakfast. I can fully recommend the hotel and I am using it regularly. The only little inconvenience is that I find the air inside the building a bit sticky.
I found my one night stay obscenely overpriced for the room I got and the customer service. The shower was awesome though, but I regret having stayed here. It's hard to pinpoint specifics but it felt dark, claustrophobic, and customer service was a bit... Lacking in kindness and friendliness.
Wonderful for a short stay. Couldn’t have been more convenient. Room was comfortable, enjoyed the breakfast. I would be happy to recommend it.
A second or at least a thicker blanket would be appropriate, especially in the colder seasons. Wifi is virtually non existent.
A convenient friendly hotel conveniently close to Berlin Hbf. Comfortable beds, clean rooms (a little cramped as the beds are large. Our favourite Belin hotel.
I really enjoyed the beautiful bar which you have in your hotel, also the drinks!!! Thank you for everything, Ingrid Reuter
A fab hotel and well placed for rail travellers arriving or departing from Berlin Hauptbahnhof. Friendly and helpful staff and the bar area is a nice place to chill.
We really enjoyed our stay at your hotel. We especially appreciated the early check in. The breakfast was really good, with gluten free bread. But when we wanted to split the payment for the room, as I'm used to staying at your hotel, we were informed that it was impossible. The reason was that the staff didn't know the new system. We were four persons. I wanted to pay for my staying and one brekfast (we only ordered breakfast for one day) .But after two of the receptionist had a go with the new system I was charged three breakfasts and my friend one breakfast and both rooms. Why do you not train your staff before you start with a new system?
exzellent and Friedli personal, at desc good breakfest and silent room
Great location, close to Hauptbahnhof. Nice general areas, good breakfast, but the rooms are very small including the bathroom. Corridors a bit dirty and old. Overall still a good experience
Person in reception weren’t very helpful when I ask for parking they said is full and I cannot used and in the evening other person told me that is free. So parked for no reason somewhere else.
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Wysiadasz z pociągu, a za chwilę meldujesz się w naszym hotelu przy dworcu głównym w Berlinie! Mamy nadzieję, że podróż była przyjemna – i mamy pewność, że pobyt w Motel One Berlin-Hauptbahnhof będzie udany. Nasz hotel ma nie tylko doskonałą lokalizację. Jego wystrój jest bardzo zbliżony do dworca, od którego wywodzi się jego nazwa. Artystyczne instalacje w postaci torów, przytulne kąciki do siedzenia przypominające przedziały i historyczne fotografie, na których widać przemianę dawnego dworca Lehrter Bahnhof w dzisiejszy nowoczesny berliński Hauptbahnhof.
Dobry adres w Berlinie
Ponadto zaskoczy Cię tutaj, w samym środku miasta, wyjątkowa cisza i spokój naszej zewnętrznej strefy Outdoor Lounge z widokiem na park historii. Zielona oaza z naturalnym drewnianym tarasem, małą wysepką trawy i oczkiem wodnym dbają o dobre samopoczucie i odprężenie. Skoro już o tym mowa: Zawsze oferujemy jakość za rozsądną cenę. Obfite śniadanie, bezpłatne wi-fi, dogodne godziny zameldowania i wymeldowania oraz pokoje z fantastycznymi łóżkami kontynentalnymi i najnowocześniejszymi telewizorami to tylko niektóre z powodów, dla których goście chętnie nas odwiedzają. W strefie Lounge czy przy barze z miłą i pomocną obsługą oraz najlepszymi drinkami i przekąskami z pewnością każdy poczuje się komfortowo.
Nasz niedrogi hotel przy berlińskim dworcu głównym leży w środku nowoczesnego serca stolicy, dzielnicy Moabit. W bezpośrednim sąsiedztwie znajduje się dzielnica rządowa z Reichstagiem i urzędem kanclerza, Großer Tiergarten, muzeum historii naturalnej, klinika uniwersytecka Charité i Brama Brandenburska. Niedaleko płynie również Sprewa. Z naszego hotelu w Berlinie bez problemu wyruszysz na podbój tej modnej metropolii.
Odjazd!
Przebywasz w Berlinie służbowo? Dotrzesz stąd bez problemu nie tylko na dworzec główny z międzynarodowymi połączeniami, lecz również na lotnisko Berlin-Brandenburg i tereny targowe Messe Berlin (ICC). Nasz hotel znajduje się w samym centrum komunikacyjnym stolicy – tak komfortowo dla gości, że nie ma znaczenia, czy są przejazdem, czy na dłużej w Berlinie. Miejsce doskonałe!
