Motel One Berlín-Hauptbahnhof
Co říkají naši hosté
velmi dobré
Celkové hodnocení z 6 048 hodnocení
Přívětivost 9.2 z 10
Čistota 9.1 z 10
Recepce 9.1 z 10
Salonek a bar 8.9 z 10
Poloha 9.5 z 10
Pokoj 8.8 z 10
Koupelna 8.7 z 10
Wi-Fi zdarma 9.3 z 10
Poměr cena/výkon 8.4 z 10
Snídaně 8.3 z 10
🤩 wow. I’m happy about it.
Okay but not for 200€ per night
I really like Motel One at Berlin Hbf for the following reasons: 1. It's a beautifully designed place. The lobby/bar/cafe is stylish and pleasing to be in, and the rooms are beautiful and functional. 2. The location close to the Hbf is ideal 3. The price is reasonable The only flaw is that the bar/cafe is very understaffed and has nearly no food on offer. That is very puzzling and a considerable disadvantage. Four different kinds of cheese sandwich is exceedingly little. Not a huge problem, but I would have liked coffee in the room, as nearly all hotels offer.
It's my second time this year at this hotel in Berlin, loved everything. Probably going to be back here again. ;)
The hotel is super clean, the staff if so nice and cooperative, everything went great. Only simple additions to the breakfast buffet like a toaster or some ready made omelet will make a significant difference. Thanks to everyone there.
Dear Motel one, I would like to provide formal feedback regarding my recent stay at your hotel. To begin with, I acknowledge that the hotel’s location is convenient. Its proximity to the central bus station allows efficient access to the rest of the city. The room itself was standard and unremarkable, which in itself would not have been an issue. However, the main issue with my stay was far more serious. During my stay, I discovered that the bed in my room had bedbugs. This was not a minor inconvenience, but a significant hygiene and hospitality failure that caused considerable physical discomfort and distress. When I reported the matter to the front desk, the response I received was limited to an apology, a room change, and a voucher for a cocktail at the hotel bar. I do not consider this an adequate or proportionate response to such an incident. Offering a complimentary drink in this context gave the impression that the hotel was attempting to minimize a serious problem rather than address it appropriately. Quite frankly, a cocktail is not a reasonable form of compensation for a situation that left me dealing with itching and clear physical discomfort. I would have expected a more serious and professional response, including meaningful compensation. Under these circumstances, I believe a partial refund, at minimum, would be an appropriate gesture. I would therefore appreciate your prompt response confirming how you intend to resolve this matter. I look forward to hearing from you soon. Sincerely, Ianai
I came in at 4 am in the morning after I had accompanied an employee to the emergency room 6 hours before - after a workplace accident. I couldn't make it home and needed to find a hotel. Upon arrival, I was asked in a rude manner why I didn't sleep at home if I am from Berlin. What kind of terrible question is that? Think about going to a restaurant and the waiter asks you why you don't eat at home. I answered as above and your personnel answered that they normally don't allow people from Berlin to sleep there as they would vandalize the place. What a terrible answer, especially if this is the official policy from Motel One. Then I was in the akward situation to ask for a room and stated that my home is in Brandenburg. I will never sleep at one of your hotels again.
Nice, clean, friendly, great breakfast, loved my stay!
Everything was really good. Nice room - comfortable bed and nice bathroom. No noise from the traffic at all. Staff were all super-helpful and the hotel had a really relaxed feel about it. The breakfasts were good and the bar area was a very comfortable place to relax. Location could not have been better - just across the road from the Hauptbahnhof but also a short walk beyond that to the Reichstag and the Brandenburg Gate.
Friendly service but in our 2 person room there was just one blanket and towel,so we needed to pick them up. But we got them quickly so it wasn't big problem. Next time please check if the room is for one or two people. Thank you!
Our stay at the hotel was truly excellent. Everything was at a very high standard — the room, service, cleanliness, and the hotel’s location were all great. I would especially like to highlight the reception staff, who were extremely kind and professional throughout our stay. Although everyone was very friendly, I would particularly like to thank Leyla at the reception, who was exceptionally helpful and helped us with our luggage after check-out, which meant a lot to us. Thank you to the whole team for such a pleasant experience!
Great breakfast, helpful and friendly staff, clean rooms, and a location that allows easy and quick access to many sites, especially when on foot. Will definitely come back.
Toller Innenhof.
paul was very kind!!!!
Very helpful and friendly reception staff who helped us store our luggage. Location is fabulous and the beer garden is very relaxing after a days sightseeing.
Good location for train station. Clean comfortable room although a lot smaller than Zurich Motel One. Check in was indifferent and again after friendly check in in Zurich was a little surprised. Woken at 4 am and had to evacuate for a short while. These things happen but no explanation and no apology was disappointing. Bar was great as was barman. Overall happy with Motel one concept.
Hi - the stay itself was very pleasant and it was useful to use the luggage room. A couple of things would help a lot - a kettle in the room with a couple of mugs for a morning coffee or tea. The side tables are too small and there are no direct USB connectors. Also the Beone app is very difficult to use. It alos asks you to provide in app feeedback but that does not take you there. The booking is hard to find and it is not possible to easily view and manage the booking. I will not use the hotel next time I visit Berlin because of these two things - there is no extra benefit for the higher charge compared to similar hotels
Total happy.
Very few gluten free options, very tiny rooms with uncomfortable beds. Room was very hot. If you opened the heavy curtains to cool off, yiou had bright lights and horribly loud sirens and trains all night.
It was very hot in the room. Aircon was not working. Was told, it's still in Winter operations; meaning, only heating, no aircon.
Hotel is listed as having airconditioning, but according to staff only in summer months. Room temperature was 30oC, with no possibility to open window, due to Traffic!
The room was really hot and no AC.
Staff are a little abrupt both in reception and bar area. I was also given someone else’s luggage when collecting it after check out which could have had major impact if not realized at time. Balcony is a little misleading in room description given first floor and the set up means zero privacy as people walking past your windows.
Mostly OK. AC was not working in the room and the cleaning service left my door open on Saturday after cleaning. Only realized when coming in at night.
🤩 🤩
Toller Service.
Super
As usual, easy check in and check out. Everything clean and well-designed. Nice detail: The two different kinds of pillows, one hard, one soft. Well done! It's those seemingly little things that make the difference
Location is excellent, rooms are small but functional. The Berlin one was not as welcoming as the Hamburg nor Liverpool MotelOne - the staff on reception were more off hand, the single bottle of water for 4 nights seemed penny pinching, and there are no liners in bins, loo roll is only replaced when it is gone, not low, and cleanliness was OK but the loo was stained. The third lift was out of action the whole week with no indication of works or apology for inconvenience. This meant long waits from high floors to get down to ground. The breakfast space was too limited for the most predictably popular hours so finding a seat was tricky. Nice vibe to the decor in the bar/lounge, but overall pretty pricey for a charmless stay.
Usually I am very happy with Motel One, and I especially like the one close to Berlin’s main station, as it is very convenient to be so close to public transport. Only this time my room was terribly loud, looking out to the main road. It was impossible to sleep with the window open (which I need to). There was a heck of a noise from sirens, cars, people shouting, loudspeaker announcements from the main station - all night through! It kept me waking up by the hour. When I had explicitly asked for a quiet room towards the park at check in, I was told the room would be fine. Also I had to ask for an invoice several times before I got an incorrect one listing costs for breakfasts I hadn’t booked and didn’t have. Not what I am used to at Motel One. I will come back though as it is still my favourite hotel when I need to stay in Berlin.
The property was clean and we had a great view of the city on the 11th floor. The staff were able to check us in early which was greatly appreciated after travelling for 8hrs!
Satisfied with hotel in all respects, pleasant vibe and helpful polite staff on reception toi who recommended a restaurant to us
Fine basic hotel. Very limited food options in the evening
Friendly and helpful service. Rooms are very well lit with sufficient outlets. Breakfast was good.
Lovely hotel in a convenient location near the main station and within walking distance of most tourist attractions. Only downside, limited restaurants in the area and being next to a park which seems to attract beggars.
Super
Very friendly and accommodating staff. I have a disability, and I got a clean and well equipped room with a shower that was easily accessible. Love Motel 1.
We had bedbugs in our room. The staff reacted the best they could and offered us another room inmediately. It is however disgraceful to meet such inconveniences in your hotel
Thanks to administrator Leyla who was very kind and helpful!
There was no kettle in the room, and there was also little space at the table for work (an additional assistant was needed for personal items, which were constantly being tossed under one’s hand.
Okay
Very close to main station, easy check in and comfortable room. Nice bar area too.
Good stay. Kudos to the bartender who was alone on Monday evening but handled a massive amount of people really well and served everyone as fast as possible
Lovely hotel, great location
Very clean, modern and comfortable hotel, good breakfast. The option of entering the credit card details as a guarantee via a link was convenient. The only inconvenience was the waiting time of over 30 minutes when calling the hotel to ask about how to provide the credit card information. Including the link for entering the credit card details directly into the reservation email would save time for the staff and the guest.
Fantastic hotel. Clean, modern, spacious with extremely helpful staff. Highly recommended.
great staff, excellent location, comfortable room
Location not so great No coffee machine in the room Expensive breakfast
Kolega, který cestoval s námi měl emailem potvrzenou rezervaci parkování, ne možnost ale opravdu potvrzenou, přesto toto parkování nebylo a byl nucen odjet na jiné parkoviště.Auto měl zaparkované na ještě volném místě pro parkování. Přesto pak v noci několik aut v garáži parkovalo mimo vyznačená místa. Za mne jinak standard, pouze nebylo správně povlečeno, polštáře jen vsunuty, nepřekrytý horní okraj a na snídani, když sklízejí a smetou drobky ze stolu, zpravidla je smetou na židli a víc neřeší. Ono ani když je smetou na zem pod stůl a kolem pultu s jídlem to není hezký pohled. Byl jsem ubytovaný již z pátku na sobotu, kdy hotel ještě nebyl plný s ohledem na půlmaraton, nedělní zmatek bych chápal. Jinak bar a servis super, lokalita super.
V Berlíně to byla má první zkušenost s Motelem One. Vše fungovalo skvěle - check-in, vybavení pokoje, snídaně, check-out. Pochválila bych dále rozptýlení hostů po hotelu (do pokojů v různých stranách a patrech). Díky tomu jsme se méně vzájemně rušili.
Galerie
Stručný Přehled
- VLASTNÍ PARKOVIŠTĚDalší informace najdete v sekci Jak se k nám dostanete.
- Wi-Fi zdarmaV celém hotelu
- NOCOVÁNÍ NA POKOJI RODIČŮPro jedno dítě do 12 let zdarma
- Rychlý check-inPro členy beOne: Proveďte check-in pohodlně předem a ušetřete čas
- Dobíjecí stanice pro elektromobilyTankujte ekologicky
- DOMÁCÍ MAZLÍČCI VÍTÁNIObraťte se prosím přímo na hotel
- NÁPOJE A OBČERSTVENÍObjevte bohatou nabídku naší One Lounge
- Antialergické polštáře a přikrývkyPohodlí při spánku jako ve snu v kvalitním ložním prádle
- My Service OptionMožnost zrušení úklidu pokoje – z lásky k životnímu prostředí
Naše pokoje
The One
- Velikost pokoje 16 m²
- Postel velikosti Queen nebo King (160–180 cm)
- Wi-Fi zdarma
- Televizor s plochou obrazovkou 26''
- Žulová koupelna
The One s výhledem
- Velikost pokoje 16 m²
- Postel velikosti Queen nebo King (160–180 cm)
- S výhledem
- Žulová koupelna s dešťovou sprchou
- Wi-Fi zdarma
- Televizor LG s plochou obrazovkou 43''
The One For One
- Velikost pokoje 16 m²
- Wi-Fi zdarma
- Televizor s plochou obrazovkou 26''
- Einzel-Boxspringbett (100-120 cm)
- Žulová koupelna
Special One s balkonem
- Balkon
- Postel velikosti Queen (160 cm)
- Wi-Fi zdarma
- Velikost pokoje 18 m²
- Televizor LG s plochou obrazovkou 43''
- Žulová koupelna
Family One
- Postel velikosti Queen nebo King (160–180 cm)
- Spací křeslo
- Wi-Fi zdarma
- Velikost pokoje 18 m²
- Televizor LG s plochou obrazovkou 43''
- Žulová koupelna
Suite
- Postel velikosti Queen nebo King (160–180 cm)
- Wi-Fi zdarma
- Velikost pokoje 18 m²
- Televizor LG s plochou obrazovkou 43''
- Žulová koupelna
Suite s balkonem
- Postel velikosti Queen nebo King (160–180 cm)
- S výhledem
- Wi-Fi zdarma
- Velikost pokoje 18 m²
- Televizor LG s plochou obrazovkou 43''
- Žulová koupelna
Poloha a okolí
VÝLET PO BERLÍNSKÝCH ČTVRTÍCH
Objevte zákoutí německé metropole od Mitte až po Charlottenburg.
Hotel Berlín-Hauptbahnhof
Vystupte si prosím a vítejte v našem cenově dostupném hotelu u berlínského hlavního nádraží! Doufáme, že vaše cesta byla příjemná, a slibujeme vám, že váš pobyt v hotelu Motel One Berlín-Hauptbahnhof bude ještě příjemnější. Náš hotel totiž nabízí mnohem víc než jen perfektní napojení na veřejnou dopravu. Také jeho design se nese zcela ve znamení nádraží, kterému vděčí za svůj název. Těšit se můžete na umělecké instalace inspirované železnicí, pohodlné sedací kouty připomínající vlaková kupé a historické fotografie, které vám přiblíží proměnu někdejšího Lehrtského nádraží v dnešní moderní hlavní nádraží.
Tajný tip v Berlíně
V naší Outdoor Lounge s výhledem na Geschichtspark navíc najdete božský klid přímo v centru města. Tato zelená oáza s terasou z přírodního dřeva, malými travnatými ostrůvky a fontánou vám poskytne ideální prostor pro váš zasloužený odpočinek a relaxaci. A když už jsme u toho, bohatá snídaně, Wi-Fi zdarma, pohodlné časy check-inu a check-outu a pokoje s úžasnými kontinentálními postelemi a nejmodernějšími plochými televizory – to je jen několik dobrých důvodů, proč si v našem designovém hotelu dopřát trochu pohody a odpočinku za bezkonkurenční cenu. Třeba v našem salónku nebo na baru, kde vám náš přátelský personál rád poradí nebo naservíruje něco dobrého k pití nebo na zub.
Náš cenově výhodný hotel u berlínského hlavního nádraží leží ve čtvrti Moabit v moderním srdci Berlína. V bezprostřední blízkosti se nachází vládní čtvrť s budovou Říšského sněmu a Úřadem spolkového kancléře, park Großer Tiergarten, Přírodovědecké muzeum, fakultní nemocnice Charité a Braniborská brána. Ani řeka Spréva není daleko. Z našeho berlínského hotelu se tak můžete pohodlně vydat do všech koutů této jedinečné metropole.
To je jízda!
Nebo jste do Berlína přijeli za prací? Od nás se snadno dostanete nejen na hlavní nádraží s napojením na mezinárodní železniční dopravu, ale také na letiště Berlín-Brandenburg a berlínské výstaviště (ICC). Náš hotel leží přímo u hlavního dopravního uzlu města a nabízí komfortní a ideálně situované ubytování, takže je úplně jedno, jestli jste tu jen na skok, nebo plánujete zůstat déle. U nás se nemusíte bát, že vám ujede vlak!
