Motel One Berlin-Hauptbahnhof
Redesign 2020
Redesign 2020
Det siger vores gæster
rigtig god
Samlet bedømmelse fra 6.334 anmeldelser
Venlighed 9.3 af 10
Renlighed 9.1 af 10
Reception 9.1 af 10
Lounge & bar 8.9 af 10
Beliggenhed 9.5 af 10
Værelser 8.8 af 10
Badeværelse 8.7 af 10
Gratis wi-fi 9.3 af 10
Kvalitet i forhold til prisen 8.5 af 10
Morgenmad 8.4 af 10
Great stay!We were very satisfied with our stay. The breakfast buffet was super and had absolutely everything. We especially loved the beautiful, large courtyard. It was a wonderful place to eat breakfast or just relax after a long day of walking around Berlin. Furthermore, all the staff members were very friendly, welcoming, and patient when we struggled a bit with the language. We would highly recommend it!
Clean and very efficient layout of the room. Bathroom is small but efficient only the door always closes automatically, less convenient.
We had a lovely stay here. Big shoutout to Fara for making our honeymoon super special. The hospitality and the staff was very nice, which was a cherry on top for our German holiday
All was nice and great! Highly friendly staff and perfectly cleaned room!!! Thank you…some warm sausages would be nice!
Nice staff. Clean - both public areas and bedroom. Great location. Room slightly difficult to move around in. Good breakfast. Decent value.
While i got my room prepared for 1 person instead of 2, i had to ask towels and blanket and the woman was really kind and helpful, even if we didnt speak the same language. Thank her so much! The room was perfectly clean, quiet, the window was also clean, easy to open, the aircondition was working well and fast. The air in the room was good, the floor was also very clean. The blue pillows were amazing 😊 The view from 5th floor was incredible! The receptionists were pretty kind, and helpful. 💯
Upon check-in, my other credit card was used without my permission, by mistake of the male receptionist. The receptionist voided it, but I still was charged €2 for an exchange rate difference in the bank. On another occasion, another male receptionist was quite loud calling me out that I shouldn't pour water by the water station in to my water bottle, and instead do it in the bar. "You will make a mess". Like I was commiting a crime. Everybody else (around 8 other guests waiting to check-in) looked at us surprised. There is a better way of communicating properly, in our opinion, and the male receptionist's way was quite humiliating. Not sure if this was a racial thing, though. The other two female receptionists we encountered were pleasant. I didn't notice when I was booking but the hotel room does not come with a refrigerator, so I guess any kind of food intake in the room is discouraged. Although the bathroom is small, it serves our needs quite efficiently.
Friendly and cheerful staff at MotelOne near Berlin's Central Station!
Great hotel, great location. I would give it a 10 except that we were charged 3 nights instead of 2. Our original reservation showed 3 nights, but I advised the front desk that we would only be staying for 2. I was told that wasn't a problem as I had a no restrictions rate. The day of checkout I brought our keys to the front desk and again let the front desk personnel know we were checking out that morning. I was told we would get an email receipt. My mistake for not insisting on a paper receipt confirming charges before I left.
Motel One is genuinely the best hotel brand there is so it was an extremely easy decision to come back to Motel One Berlin Hauptbahnhof. Amazing location, amazingly friendly and helpful staff, clean and beautiful rooms. Genuinely feels like you’re staying in the top of the top hotel. Wholeheartedly recommend!
Nice hotel clean and modern close to the HBH. We stayed in the hotel overnight twice, once prior to a connection to Poland and the second time on the way back. Both rooms were fine, clean and modern. Staff were welcoming on arrival and on the way back the room was ready when we arrived at 11:30 am (having left Poland at 6am) which was great. We were on the road side and didn't have any road or construction noise disturb our sleep. The windows open which was a little alarming when 6 floors up :D. Only negative was that on the way back the A/C in the room didn't work all that well so weren't as cool as we would have liked. Reported to reception who were going to look in to it. All in all a great option in Berlin and was a good price too.
Very cool lobby and bar. Friendly staff, clean, functional & quiet room.Very comfy bed. Perfect location to get anywhere you could possibly want to go in Berlin.
Room dusty, bathroom shower exhaust not working.poor internet
Smooth Check-in Check-out experience. Trained and friendly front desk staff. Perfect location.
I absolutely loved my stay at this property! I was able to experience a room with a lovely balcony, and later, another wonderful room with a balcony that faced Berlin. Both rooms were excellent, and the views made my trip unforgettable. I highly recommend staying here!
All in all, a very good hotel; the rooms are clean, very well soundproofed and have comfortable beds. The staff are friendly and professional. The breakfast buffet offers delicious, high-quality food. Unfortunately, there are also two points of criticism: - The TV switches on automatically as soon as you activate the power using your room card. If you go in and out of the room several times, it does get a bit annoying. - Although the hotel has its own car park, you cannot book a space in advance. It is therefore not possible to secure a guaranteed space by booking in advance.
Next to the Hauptbahnhof, close to all attractions. Great breakfast.
My second stay at the hotel. Very friendly and helpful staff at the reception, quick check-in, everything smooth. Perfect central location, positive to mention the possibility to rent a bike in the hotel directly and the parking (with extra charge). Perfect business hotel, but for a family with a small child I would recommend a different hotel because the rooms are small and the beds not wide. This is no criticism, just a fact.
A very good hotel with good rooms & breakfast at a convenient location. I only lack a gym or cooperation with one.
The staff were very helpful, the service was incredible, the room was always clean whenever I returned. Impeccable tourist experience.
Total Happy.
Fantastic experience. The person that checked me in was amazing as well
Top.
Whenever we come to Berlin, almost every year, we like to stay at Motel One Hauptbahnhof. Good access, as we travel with a wheelchair. For us it's home away from home!
Very friendly staff and excellent breakfast. Internet is somewhat slow and intermittent, whcih is why I subtracted a point. Also, I would have liked conditioner in addition to the two-in-one hair and body wash.
Hotel is well located, staff is friendly and supportive, price is good. Rooms are small but for a short stay sufficient. Bathroom very small but also sufficient. Room overall good and fair price. The only thing is the floor cleaning could have been a bit better. I found some stuff around the bed. Overall, I would recommend Motel One Berlin-Hauptbahnhof. One more remark: The attandance at the hotel bar was not satisfying, long waiting time because nobody was there and the guy from the reception couldn´t help because he was alone. Waiting time overall too long and prices seem rather high (Gin Tonic EUR 16.50!).
Staff very helpful on arrival giving info about how to navigate Berlin on trams/trains. They gave us an iron and ironing board upon request to keep in our room during our stay. Bar staff gave us ice buckets to take to the room to cool drinks down as there were no fridges in the rooms.
From the time we checked in,we enjoyed our brief stay
1. The rooms were extremely small. 2. There is no availability of Iron Boxes and if we want one we have to come to the reception and I waited for 6 hours for one that too after arguing with the reception for too long- the reason was although they have 15 iron boxes, they have no idea where they were as customers took them and never returned yet - This means anyone can steal anything at the Motel One- which has no tracking or something. This is very bad for the hotel. 3. The staff are rude and said we can’t give you water bottle because this is just for Motel One Members. A hotel that charges 170€ per night doesn’t offer basic water is absolute theft. And as Employees, we can’t even book via the Motel One’s website as we have dedicated Booking sites, so does that mean we never have water? - This is absolutely insane and unfathomable. 4. The lobby area is very untidy and gives a very bad impression of the entire place. 5. I was treated badly for asking for an Iron Box by one of the staff members in the RECEPTION - He told me I was yelling while I was just trying to get an Iron Box which I specifically asked for 1 day before checking in over a Phone call and I was false informed that it will be available at the reception - Giving False promises to people needing an iron Box for Work purposes is absolutely not appreciated. 6. House Keeping didn’t clean the room at all, there was hair all over the bed - small follicles and I couldn’t sleep looking at that and there is not even a Phone to call the House Keeping directly, and by the time I reached the hotel on the first night I was really upset looking at all the hair follicles on the bed - A basic vaccuum would have done the Job. 7. The key cards stop working all the time, I had to come 4 times during my 2 days stay to get new key cards and the 4th time, they inform me that if its close to the Mobile Phone it stops working - This is very bad service, had they informed me earlier I’d have kept it in my Wallet and not in my Pockets 7. Overall this hotel is suitable for none coming for work, but just people who care nothing about service. Upon that I was told I would be given a voucher for a drink for the inconvenience caused by all this. I simply denied but I was not asked for anything when I checked out or anything if I liked the Service or if I’d like the Voucher. For the amount of Discomfort caused to me, I would never recommend anyone from my Work Place to stay there and infact raise a complaint in my work place to remove your hotel from our booking list. I have made videos for Instagram and I’m going to post it as soon as I can to show how bad your hotel is, and everyone will know that! If you can’t deliver service, atleast don’t charge so much money.
I'm a frequent client of Motel One and usually the experience is good. This time it was as well.
Nice rooms, friendly staff, good breakfast
I particularly liked the lobby area. It´s a very pleasant place to sit and have a cool drink; soft chairs and a nice ambiance. The breakfast was good too. I slept really well in my bed. The staff was nice and friendly. I would like to stay at the hotel again some time. I slight annoyance was that there was a leak in the ceiling in my room from the ventilation system, so that water came dripping down, but I placed the wastepaper basket underneath to contain the water, and so it didn´t bother me all that much.
It was the hottest Sommer ever in Germany and the air conditioner wasn't working as it should. Sometimes we even opened the windows and ir was cooler outside. Such a shame
I could not find any USB charging pots in the room. This is a necessity these days.
Excellent location if you need a clean, good quality bed before an early departure from the main train station.
Always enjoyable, close to the Centre, easy to teach, high end experience for a budget price
Last minute booking thanks to train disruption. Which I imagine they get a lot! Room was lovely and very comfortable, slept as well as in my own bed. Directly opposite the Hauptbanhof as the name suggests. The DB staff actually suggested I book there. Only complaint was that the bar area needs better AC, it was pretty warm in there. But it was a hot day. First time I've stayed in a Motel One, have heard good things about them. Will definitely be staying again.
We were overall quite disappointed in the hotel and felt it was a very poor value. The location is great, and the rooms were clean, but that is about all I can say in its favor. Overall, service was between fair to poor with the staff often treating our questions and requests in a dismissive fashion. Even little things like knowing we book 2 rooms for 2.people each but only having one inadequate sheet/pillow/blanket and a single towel were an indication of the lack of detail. Worse than that was the fact that it took multiple requests to get more bedding and towels and that we had to do all the work ourselves. On top of that, the lobby was often wet and dirty in the evenings and mornings. The bar wasn't welcoming and the selections were underwhelming. We could have found much better accomodations elsewhere at a much better price. We will not be returning and won't recommend the hotel to others.
We arrived early and was able to drop our luggage in a secure room which was really handy . Check in staff were friendly and very helpful .Once checked in room was great clean and tidy .
We booked a room with a view at an additional cost, but room 319 on the 3rd floor faces an inner courtyard with a plain white wall directly outside the window. Looking to the side, you only see the wall of the adjacent building — there is absolutely no view. In an 11-story hotel in Berlin, a "room with a view" should mean an upper floor with a view of the city or a landmark, not a wall. When we reported this at reception, staff insisted this was indeed a room with a view and that there is no better category — which is hard to believe given what we experienced. The second major issue was the toilet flush, which ran continuously throughout the night, constantly refilling and tripping. After the first night we reported this to reception, who promised it would be fixed. It was not fixed, and we had the same problem the second night. The only solution offered was to move to an adjacent room on the same floor with essentially the same non-view. We had no time to move as we had morning meetings. The location of the hotel is good. The bar is okay. The room itself is very small, but adequately equipped. However, for the price paid — especially with the surcharge for a supposed view room — the value is extremely poor. The service at reception was disappointing: excuses were made, a promised repair was not carried out, and the room categorization issue was not taken seriously. Very disappointing stay.
Good hotel, nice design, close to central station. Breakfast good quality, but unfortunately a bit chaotic with slow cleaning of tables and busy.
🤩 wow. I’m happy about it.
Okay but not for 200€ per night
I really like Motel One at Berlin Hbf for the following reasons: 1. It's a beautifully designed place. The lobby/bar/cafe is stylish and pleasing to be in, and the rooms are beautiful and functional. 2. The location close to the Hbf is ideal 3. The price is reasonable The only flaw is that the bar/cafe is very understaffed and has nearly no food on offer. That is very puzzling and a considerable disadvantage. Four different kinds of cheese sandwich is exceedingly little. Not a huge problem, but I would have liked coffee in the room, as nearly all hotels offer.
It's my second time this year at this hotel in Berlin, loved everything. Probably going to be back here again. ;)
The hotel is super clean, the staff if so nice and cooperative, everything went great. Only simple additions to the breakfast buffet like a toaster or some ready made omelet will make a significant difference. Thanks to everyone there.
Dear Motel one, I would like to provide formal feedback regarding my recent stay at your hotel. To begin with, I acknowledge that the hotel’s location is convenient. Its proximity to the central bus station allows efficient access to the rest of the city. The room itself was standard and unremarkable, which in itself would not have been an issue. However, the main issue with my stay was far more serious. During my stay, I discovered that the bed in my room had bedbugs. This was not a minor inconvenience, but a significant hygiene and hospitality failure that caused considerable physical discomfort and distress. When I reported the matter to the front desk, the response I received was limited to an apology, a room change, and a voucher for a cocktail at the hotel bar. I do not consider this an adequate or proportionate response to such an incident. Offering a complimentary drink in this context gave the impression that the hotel was attempting to minimize a serious problem rather than address it appropriately. Quite frankly, a cocktail is not a reasonable form of compensation for a situation that left me dealing with itching and clear physical discomfort. I would have expected a more serious and professional response, including meaningful compensation. Under these circumstances, I believe a partial refund, at minimum, would be an appropriate gesture. I would therefore appreciate your prompt response confirming how you intend to resolve this matter. I look forward to hearing from you soon. Sincerely, Ianai
I came in at 4 am in the morning after I had accompanied an employee to the emergency room 6 hours before - after a workplace accident. I couldn't make it home and needed to find a hotel. Upon arrival, I was asked in a rude manner why I didn't sleep at home if I am from Berlin. What kind of terrible question is that? Think about going to a restaurant and the waiter asks you why you don't eat at home. I answered as above and your personnel answered that they normally don't allow people from Berlin to sleep there as they would vandalize the place. What a terrible answer, especially if this is the official policy from Motel One. Then I was in the akward situation to ask for a room and stated that my home is in Brandenburg. I will never sleep at one of your hotels again.
Smart hotel med gode fællesområder og venligt personale. Dejlig Beliggenhed nær banegården og i gåafstand til Mitte. Passende morgenmad med fint udvalg. Værelserne var pæne og rene men lidt små. Det opvejes dog af fin plads i fællearealet
Ophold fra mandag til fredag. Dejlige og pæne værelser. Fin morgenmad og hyggelig gårdhave. Super beliggenhed i forhold til Hovedbanen.
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Samlet oversigt
- Hotellet har parkeringFlere informationer under rutevejledning
- Quick Check-inFor beOne-medlemmer: Tjek ind på forhånd, og spar tid
- Drikkevarer & snacksSe vores store udvalg i One Lounge
- Gratis wi-fiOveralt på hotellet
- Ladestation til elbilerMiljøvenlig opladning
- Allergivenlige puder & dynerBlødt kvalitetssengetøj for himmelsk søvnkomfort
- Gratis overnatning på forældrenes værelseFor ét barn på op til 12 år
- Kæledyr er velkomneKontakt venligst hotellet direkte
- My Service OptionAfbestil værelsesrengøring – af hensyn til miljøet
- Populært blandt familierHotel besitzt Familienzimmer
- CHECK IND/UD
Kl. 15 på ankomstdagen
Senest kl. 12 på afrejsedagen - BAGAGEOPBEVARING
Mulighed for gratis bagageopbevaring
- TURISTSKAT
Berlin opkræver en lokal turistskat på 7,5 % af nettoovernatningsprisen.
- MORGENMAD
Man.-fre.: Kl. 06:00 -10:00
Lør-, søn- og helligdage: Kl. 07:00 -11:00 - REJSER MED BØRN
Du finder oplysninger her
- QUICK CHECK-IN
Som beOne-medlem har du mulighed for nemt og fleksibelt at tjekke ind online på forhånd og dermed spare tid. Du finder yderligere information her.
- PARKERINGSMULIGHEDER
Vi har et begrænset antal parkeringspladser til rådighed (23€ i døgnet).
Offentlige parkeringsmuligheder:
Parkeringskælder Berlin-Hauptbahnhof (0,2 km) - ANKOMST MED BIL
Her kan du planlægge din rute.
- OFFENTLIG TRANSPORT
Du når frem til hotellet via Berlin Hauptbahnhof, der betjenes af både U- og S-bahn samt regionale og internationale tog.
Du finder yderligere oplysninger om din forbindelse her
Vores værelser
The One
Til alle, som kender og elsker vores kompakte standardværelse – the one for all!
- Værelsesstørrelse 16 m²
- Queensize eller kingsize seng (160-180 cm)
- Kostenloses WLAN
- 26'' fladskærms-TV
- Granit-badeværelse
The One med havudsigt
For gæster, der kender og elsker vores kompakte standardværelse og ønsker at nyde en dejlig havudsigt.
- Værelsesstørrelse 16 m²
- Queensize eller kingsize seng (160-180 cm)
- Granit-badeværelse med regnvejrsbruser
- Kostenloses WLAN
- 43'' fladskærms-TV
- Med udsigt over haven
The One For One
Til alenerejsende, som kender og elsker vores kompakte standardværelse – the One for All!
- Værelsesstørrelse 16 m²
- Kostenloses WLAN
- 26'' fladskærms-TV
- Einzel-Boxspringbett (100-120 cm)
- Granit-badeværelse
Special One med altan
Til alle, som foretrækker lidt mere plads og samtidig ikke vil undvære en altan.
- Balkon
- Queensize seng (160 cm)
- Kostenloses WLAN
- Værelsesstørrelse 18 m²
- 43'' fladskærms-TV
- Granit-badeværelse
Family One
For familier med behov for en ekstra soveplads.
- Queensize eller kingsize seng (160-180 cm)
- Lænestolsseng
- Kostenloses WLAN
- Værelsesstørrelse 18 m²
- 43'' fladskærms-TV
- Granit-badeværelse
Suite
Til alle med behov for endnu mere plads til afslapning og et ønske om at opgradere opholdet med ekstra komfort.
- Queensize eller kingsize seng (160-180 cm)
- Kostenloses WLAN
- Værelsesstørrelse 18 m²
- 43'' fladskærms-TV
- Granit-badeværelse
Suite med altan
Til alle, som foretrækker lidt ekstra plads til afslapning og samtidig ønsker ekstra komfort og en altan.
- Queensize eller kingsize seng (160-180 cm)
- Med udsigt
- Kostenloses WLAN
- Værelsesstørrelse 18 m²
- 43'' fladskærms-TV
- Granit-badeværelse
01 / 01
Hotel Berlin-Hauptbahnhof
Så snart du har forladt toget, kan du nemlig tjekke direkte ind på vores prisvenlige hotel på Berlins hovedbanegård! Forhåbentlig havde du en behagelig rejse – det kommer du i hvert fald til at kunne sige om dit ophold hos os på Motel One Berlin-Hauptbahnhof. Vores hotel ligger nemlig ikke kun fuldstændig sensationelt ift. din videre rejse ud i verden. Hotellets indretningsdesign bærer ligeledes præg af beliggenheden ved banegården. Designet omfatter kunstneriske installationer inspireret af jernbaneskinner, hyggelige siddeområder udformet som togkupéer og historiske billeder, der viser hovedbanegårdens fascinerende udvikling gennem tiden.
Hemmeligt berlinertip
Herudover har vi en lille overraskelse klar i ærmet til dig: her midt i byen kan du nemlig slappe af i vores afskærmede Outdoor Lounge med udsigt til Geschichtspark. I denne grønne oase finder du en træterrasse med komfortable lounge-møbler og udsigt til et lille springvand, hvor du kan slappe af og planlægge dagen over en kop kaffe. Og nu vi er ved emnet afslapning og komfort: Under dit ophold på vores designhotel kan du se frem til en righoldig morgenmadsbuffet, gratis wi-fi, generøse ankomst- og afrejsetider samt værelser med himmelske boxsenge og moderne fladskærms-TV'er, for bare at nævne et par gode grunde til at vælge vores centralt beliggende og prisvenlige designhotel. Trænger du til en forfriskning, er det bare at sætte kursen mod vores One Lounge, hvor vores venlige personale står klar til at servere drinks og snacks, besvare spørgsmål eller give gode tips til Berlin.
Vores prisvenlige hotel ved Berlins hovedbanegård ligger centralt i Moabit, midt i et af hovedstadens mest moderne kvarterer: Ikke langt fra hotellet ligger regeringskvarteret med Rigsdagen og Kansleramtet, den store bypark Tiergarten, det naturhistoriske museum, universitetsklinikken Charité og Brandenburger Tor. Hyggelige gåture langs floden Spree er der heller ikke langt til. Vores berlinerhotel er altså det perfekte valg til den aktive storbyferie, hvor du vil nå at se så meget af megabyen Berlin som muligt.
Hvad venter du på? Berlin venter!
Besøger du Berlin ifm. en forretningsrejse? Så vil du sætte pris på de gode forbindelser til Berlin-Brandenburg Lufthavn og Messe Berlin (ICC), samt selvfølgelig hovedbanegårdens mange internationale togforbindelser. På dette hotel har du i bogstaveligste forstand Berlins vigtigste færdselsåre lige uden for døren, dog uden at gå på kompromis med komfortniveauet. Her bor du behageligt og centralt, og hotellet egner sig dermed både til korte mellemstop og længere ophold. Her kører alt kort sagt på skinner!
Se vores andre Motel One hoteller i Berlin
Motel One Berlin-Upper West
Nyd den fantastiske udsigt over byen fra vores tagterrasse på 10. etage.
