Motel One Berlín-Hackescher Markt
Esto es lo que dicen nuestros clientes
Muy bien
Puntuación general de 2598 opiniones
Amabilidad 9.3 por 10
Limpieza 9.2 por 10
Recepción 9.2 por 10
Vestíbulo y bar 8.9 por 10
Ubicación 9.3 por 10
Habitación 8.6 por 10
Cuarto de baño 8.5 por 10
WiFi gratuito 9.2 por 10
Relación precio-prestaciones 8.3 por 10
Desayuno 8.2 por 10
comfortable bed, clean room and quiet for a good night's sleep
The personnel is fine just one receptionist was not gentle and replying fairly. Cleaning is good but some sofà were dirti since much time. Breakfast is poor, no warm options
I enjoyed everything, from check-in to check-out. The only suggestion I have - which comes up every time I visit your hotel - is to offer a wider selection of breakfast dishes, such as porridge or an omelet. It would also be great to have full-fat Greek yogurt on the menu. In any case, thank you for the excellent service.
Friendly staff and central location
Overall good! Great housekeeping standard too! Consider following: to have email communication in English to cater to international crowd. Check in process to be faster. Provide bedroom slipper.
Air conditioning inadequate.
Air conditioning in the second room was doing poorly, what is real problem in heat wave. Othervise, everything was fine, location is great.
When we checked in there was no mention of the AC not working. If you had been up front and offered us a fan that might have been ok but you didn’t.
Your employees charge extra breakfast even we have free breakfast.
Excellent location, very comfortable room, helpful staff. I was especially delighted to find an English language news channel on the TV.
the air conditioning could work better because the room was too hot
Clean. Good position. Breakfast OK
While the hotel is well situated, during a warm spell the air conditioning was broken and we weren't informed of this until we complained after an uncomfortable night's sleep. We were given a fan after raising our concerns but that only slightly improved the condition in the room. As someone who usually tries to find a Motel One before any other hotels when travelling, this has made me reconsider doing that in future.
Staff was very helpful, we relied on the luggage storage twice and they happily refilled our water bottles. However we found an insect larva in the bathroom ceiling. We did not find more in the room so it was ok, just an attention point for you !
AC didn't work.
Great location, comfy room
Absolutely Stunning Stay! We had an incredible time at this hotel. The property is absolutely beautiful, exceptionally clean, and highly maintained. Every single member of the staff was incredibly helpful, kind, and welcoming throughout our entire stay. The location is absolutely perfect for exploring Berlin. We will definitely be staying here again on our next trip! Highly recommended.
No hot shower, no phone to call reception in room.
Positive -> 1 - Very nice stay. 2 - The hotel is clean. 3 - The staff is friendly. 4 - Well isolated from outside noise. Negative -> 1 - Air Conditioning was not working while temperatures were already quite high. 2 - 6 EUR for a 700ml bottle of water... 3 - There was an issue with shower, one morning there was no warm water ( not only to me )
Nice room but too warm even with the ventilation on
Great location and lovely that room was tidied every day
We were shocked at the check-in. It was after midnight and we could hardly get inside the hotel and the lady at the reception told us there was no reservation. I told her that I booked it from booking.com and 100% secured it with a credit card. She checked again and said that we were transferred to Motel one Haubtbahnhof this time. After long argument she accepted to pay our taxi to that hotel. We secured the night and the next topic was the rest of the stay because it was a 5 night reservation. After another long argument finally she said we could come back for the rest of the stay. When we come back on the following day another gentleman at the reception explained the situation that there was only one room with a defective door lock left and he decided to transfer us. This was a really bad experience that I never had before.
Staff very friendly and professional
I have lived with Motel-One on multiple occasions. Both Private and Business, and I have further recommended highly to all my colleagues in our organization. However living in Motel One Berlin-Hackescher Markt did no where near living up to that. Rooms was fine and all that. But being woken up Saturday morning "hotel manager"? at 06:10 am, whom is screaming, and really pressing to get in, to where, I obviously react, as she is waking us up and threatening to come in if we don't open as she was facing a so called "emergency"..? Guys, I was fucking sleeping, sorry my French, so why on earth is she threatening that she will just go in? Woman you are waking us up at 06:10 what the f are you expecting? OK, I open the door to a horrible attiude and she just goes in and says there is an issue with water, she touches the floor once, and open the bathroom and she says, oh well all good here??? So I tell her, next time you wake someone up at this hour with this attitude, just think about how you are saying things, and how you are communicating, all is good, but we wont accept this attitude coming from someone who needed us? This really stuck with us the rest of the stay, as 2 hours later the cleaning lady knocked once before opening the door? Sunday she just opened the door without knocking. There was a massive lack of how to behave when you are in the industry of service. No smiles, which is the most free bonus point, not once were we greeted with smiles from any workers, besides the very capable bartender we was served by Saturday early evening.
It was generally a pleasant stay but unfortunately the otherwise mostly good experience was ruined at check-out. I checked out on May 7th just after 6:30am, asking the receptionist for a printed copy of the bill. To make sure, I had already asked at check-in if I could have a printed copy when I check out an they confirmed this. However, the receptionist at check-out claimed that it was technically not possible -- and worse, he was extremely unfriendly and clearly not service-minded. I asked him if they didn't have a printer that was working but he said it had nothing to do with the printer -- bills could only be sent via email. Clearly, this was a blatant lie because when I picked up my suitcase around 6pm, the receptionist who was now on duty had absolutely no problems printing a copy of the bill for me. Not a good customer experience. Other than that, I found it odd that when asking for an iron on the first day, the receptionist said they only had one iron and that I therefore had to bring this and the ironing board back myself as soon as I had finished. I've never ever stayed at a hotel where I've been asked to carry the ironing board and iron back to the reception myself. My colleagues were laughing and shaking their heads when I told them the story. I also noticed that outside the room opposite of mine, an iron had been placed outside the door -- where it remained for at least two days without anyone from the staff collecting it. Finally, the highlight of my stay: My watch had gone missing and I did not know where (I searched high and low) but apparently room service had found it -- they placed it neatly on the bedside table which I was very grateful for (I left a well-deserved EUR 20 note in the room as finder's fee).
The room was dusty, there was no iron in the room, and there was only two towels
From arrival to departure I greatly enjoyed my stay at Motel One, as I have at other Motel One hotels throughout Europe. Cleanliness and service are of a very high standard and with always a friendly welcome. Motel One is the hotel of first resort for me.
Good position in the city, close to the station. Nice and clean ambient
The hotel was nice and the bar area good. The room was clean but pretty basic. No conditioner and no face cloths in the bathroom which would have been nice.
great neighborhood, good breakfast, stylish lobby with great selection of G&T's
Everything was overall great.
Estuve por una noche en el Hotel. La habitación era pequeña, pero cómoda. Lo único que no vi bien fue que me abrieran la puerta por la mañana mientras dormía (una sin avisar y la otra avisando porque tenían que limpiar las ventanas). Creo que sería ideal que la comunicación con recepción fuera un poco más asertiva para evitar este tipo de anécdotas, ya que la privacidad de los huéspedes se debe respetar. Por lo demás, todo bien.
I had attached my bat caps in the bathroom for it to dry and it was thrown away. I had left one towel on the floor but it was not changed (it was hung at the place of my bathh cap actually). There is no fridge nor coffee machine in the room
Flawless experience. This is what excellence looks like!
Perfect location. Really friendly staff and room was clean and nice size. Breakfast was good. Would stay there again when visiting Berlin.
great location, clean and quiet room, friendly and helpful staff
Great location, great staff, easy parking with option to charge your electric car. One minor nuisance are the showers, the water easily spills from the edge onto the bathroom floor. Which can easily be solved and is simply a design flaw.
Incómodo por lo pequeña la habitación y el baño y la falta de accesorios
It is not a cheap hotel, and I did not expect the guest to have to bring alone a water bottle into the room. I missed the coffee/tea maker in the room. We had an early flight, I asked if we could get some sandwiches or bakery before leaving the hotel (5 and 15in the morning), and the guy at the reception said it is not possible, (in some other hotels it is since we paid for breakfast that day)
The cleaners came into my room at 9:30am. I was in my bathroom showering. When I screamed, they yelled sorry and went out. I don't understand why cleaners want to enter rooms that aren't checking out at such an early time. The next day, cleaners also knocked my room around 9am. I had to tell them I'm inside once again. If cleaning is required at such an early hour, you should have a better system identifying who's ready for cleaning ('im ready for cleaning'sign).
rooms way tooooo small!
Perfect - Like always
Motel One - wie immer top!
Motel One is really good chain for staying in hotel with a budget. Good beds, decent sized rooms. I especially like Hackescher-Markt location because of its' convinent location close to all the public transport options. One point goes because Motel-One doesn't have fridges in the rooms. That would make a big difference on my stay.
It is a newer hotel in a good location, was very clean, and the staff was personable and attentive. However, the room was small and the breakfast was disappointing.
Alles top!
Good location , nice helpful staff at desk. Decent breakfast. Room could have been a little bit bigger Typical Europe city hotel size.
I really like motel one and almost always stay here when in Berlin. This time not quite as happy as usual, as i had no air con and although it was cooler than normal for August the room did get quite stuffy. There was an offer to move room on 2nd night, but couldn't move me on 1st night as hotel was full. I didn't really want the trouble of moving room on night 2 as i already had unpacked some of my things, so just stayed in the room. I was really surprised that for a chain the size of motel one there was no maintenance on the weekends to fix the air conditioning.
Great staff, room was nice but a bit small. Esp. the barkeeper during our first night created a great atmosphere and did delicious cocktails.
El lunes 9 de diciembre y tras una mañana agotadora y fría regresamos al hotel pasadas las 15:00 p.m. para hacer un pequeño descanso. Comprobamos q las habitaciones próximas a la nuestra estaban ya arregladas mientras la nuestra no lo estaba. Dado q estaba la camarera de la habitación por el pasillo, le expresamos nuestra queja y en lugar de decirnos q precedería a arreglarla en un momento, nos remitió a Rececepcion. Optamos por acceder a nuestra habitación aunque no estuviera arreglada con gran disgusto por nuestra parte.
Galería
Todo de un vistazo
- Check-in rápidoPara miembros de beOne: haz el check-in cómodamente por adelantado y ahorra tiempo
- Wifi gratuitoEn todo el edificio
- Bebidas y aperitivosDescubre nuestra gran variedad en el One Lounge
- Excelente ubicaciónAlojamiento en lugares especiales
- Estación de carga para vehículos eléctricosReposta de forma ecológica
- Llegada y salidaCheck-in a las 15:00 h y check-out a las 12:00 h
- Dormir en la habitación de los padresGratis para un niño de hasta 12 años
- Se permiten mascotasPonte en contacto directamente con el hotel
- MyService OptionAnular la limpieza de la habitación, por amor al planeta
- CHECK-IN/CHECK-OUT
A partir de las 15:00 h del día de llegada
Hasta las 12:00 h del día de salida - CONSIGNA DE EQUIPAJE
Gratis
- TASA TURÍSTICA
La ciudad de Berlín impone una tasa turística del 7,5 % del precio neto del alojamiento.
- DESAYUNO
Lun. -Vier.: 6:00-10:00 h
Sáb., Dom., festivos: 7:00-11:00 h - VIAJAR CON NIÑOS
Más información aquí
- CHECK-IN RÁPIDO
Como miembro de beOne, tienes la posibilidad de realizar el check-in en línea con antelación de forma cómoda y flexible, lo que te permite ahorrar tiempo. Encontrarás más información aquí.
- APARCAMIENTO
Nuestro garaje subterráneo tiene un número limitado de plazas (25 €/24 h).
Las reservas solo se aceptan por teléfono o correo electrónico.Hay más plazas de aparcamiento en el Q-Park de Alexanderplatz, a apenas 400 metros del hotel.
- VIAJAR EN COCHE
Aquí puede planificar su ruta.
- MEDIOS DE TRANSPORTE PÚBLICO
La parada de U-Bahn y S-Bahn más cercana al hotel es Alexanderplatz.
Más información sobre las conexiones aquí.
Nuestras habitaciones
The One
- Habitación de 16 m²
- Cama Queen-Size o King-Size (160-180 cm)
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- TV con pantalla plana de 26''
Ubicación y alrededores
RUTA POR LOS BARRIOS DE BERLÍN
Un recorrido por la capital alemana desde Mitte hasta Charlottenburg.
Hotel Berlín-Hackescher Markt
Ubicado directamente en el Hackescher Markt, nuestro económico hotel de diseño es el alojamiento perfecto para quienes quieran descubrir todas las facetas de Berlín. El hotel es un punto de partida ideal para explorar la ciudad, gracias a su ubicación histórica en el corazón de Berlín, justo al lado de la plaza Alexanderplatz y de la torre de televisión de Berlín, y a pocos metros de los patios cerrados Hackesche Höfe y las calles Rosenthaler y Sophienstrasse con sus numerosas boutiques, cafeterías, tiendas de diseñadores y una variada oferta nocturna.
Justo en medio del distrito de Mitte
Gracias a la céntrica ubicación del hotel, no solo puedes explorar cómodamente la cercana Isla de los Museos y pasear por el río Spree, sino que también podrás moverte por toda la ciudad gracias a las estaciones de S-Bahn y U-Bahn de Alexanderplatz y Hackescher Markt. No tardarás mucho en llegar desde nuestro hotel hasta el símbolo de la capital, ubicado también en el distrito de Mitte: la Puerta de Brandemburgo. No muy lejos de allí se encuentran el Bundestag, el Tiergarten y, por supuesto, el Potsdamer Platz, desde donde los amantes de la cultura podrán llegar, en tan solo unos minutos, a galerías de especial interés, así como a la Filarmónica de Berlín.
El encanto del vecindario aledaño y su emocionante combinación del Berlín histórico con el Berlín moderno también se ha incluido en el diseño de nuestro económico hotel situado en el Hackescher Markt. Podrás apreciar las influencias del Art Nouveau en el joven estilo artístico Tape Art del colectivo de artistas «Tape That» mientras disfrutas de un generoso desayuno, un capuchino vespertino o una copa por la noche en el bar.
Nuevo diseño de la vieja escuela
Los exclusivos muebles de diseño y los creativos interiores reciclados que hay en el lounge muestran, al mismo tiempo, lo hermosa que puede ser la coexistencia entre lo antiguo y lo nuevo. ¿Ya has visto suficiente de Berlín? Si es así, nuestras acogedoras habitaciones con cómodas camas de tipo box spring, televisores de pantalla plana, wifi gratis y un gentil servicio completarán el paquete global que te espera en nuestro económico hotel. Independientemente de si estás en la ciudad por ocio o negocio: ¡ven a visitar el Motel One Berlín-Hackescher Markt!
