Motel One Warsaw
One hotel in Warsaw
What our guests say
Excellent
Overall rating from 1,826 ratings
Friendliness 9.3 of 10
Cleanliness 9.6 of 10
Reception 9.3 of 10
Lounge & Bar 9.3 of 10
Location 9.5 of 10
Room 9.2 of 10
Bathroom 9.3 of 10
Free WiFi 9.4 of 10
Value for money 9.1 of 10
Breakfast service 8.8 of 10
when room doors slam from neighbours, room walls shake a little room not too big but for price fine
Staff were excellent and very professional. The rooms and common areas were sparkling clean. Location near Old Town Warsaw and other attractions was excellent. Wishes: a kettle or coffee maker in the room .
Warm welcome, clean and functional room with nice shower and toiletries. Good location, right opposite the Chopin museum, and wonderful breakfast and bar area. Only thing missing were tea/ coffee making facilities after a long day sightseeing but hot drinks were unlimited at breakfast.
We have stayed at Motel One in Warsaw several times before and have always appreciated the hotel for its consistency, friendly staff and overall reliability. That is why it feels especially disappointing to write a review like this. Our most recent stay made it clear that something has changed, and unfortunately not for the better. A promising start that quickly lost its shine Upon arrival we were greeted warmly at the reception. We were informed that we had been upgraded free of charge to the ninth floor, which we genuinely appreciated since we enjoy staying on higher floors. We were also told that a small gift was waiting for us in the room. It sounded like a thoughtful gesture and gave us a positive first impression. When we entered the room, the “gift” turned out to be four pieces of candy. Of course, a gift is a gift, but presenting something so minimal as a special surprise felt a bit odd. It came across as more awkward than meaningful, especially considering how it had been introduced. The real issue: no air, no ventilation, no sleep What overshadowed everything else was the fact that the room had no functioning ventilation. The AC was completely off and there was no fresh air coming in at all. This was not about wanting cool air; it was about the room lacking oxygen. We went down to the reception to ask for help and were told that the AC system had not been activated yet because it was early April. We understand that some hotels operate on seasonal settings, but ventilation is not the same as cooling. A room needs air circulation regardless of the month. After some back and forth, the staff agreed to send a technician the next morning. During the night we tried to manage by keeping the window open, but since the hotel is located in the middle of the city, all the traffic noise poured straight into the room. The result was a night with almost no sleep. A technician visit without results and without follow-up The next morning the technician arrived. He replaced the control panel, the fan started for half a second, and then he left, seemingly satisfied with the job. He did not stay to check whether the ventilation actually worked. It did not. This meant two more nights without proper air, without any follow-up and without any sign that the hotel cared about resolving the issue. It is difficult to describe how exhausted and disappointed you feel after three nights without proper sleep, especially when the problem is something as basic as ventilation. Basic housekeeping issues on top of everything else As if the ventilation problem was not enough, we also experienced issues with housekeeping. On Saturday afternoon we had to go down to the reception to ask for toilet paper because the cleaning staff had not replenished it. We were clearly not the only ones, as several guests were collecting toilet rolls at the same time. When we asked whether there was a staffing issue, the young receptionist simply replied “why do you ask,” even though we had neither toilet paper nor tissues in the room. A completely empty tissue box had been left in the bathroom. It may seem like a small detail, but it added to the growing sense that basic standards were slipping. The bar: another unexpected disappointment Another aspect we have always enjoyed at Motel One is the bar. The drinks have previously been well made and consistent. This time, however, the experience was very different. Our favourite drink tasted mostly like juice, completely unbalanced. When we politely mentioned this to the bartender, the only response we received was “okay.” No apology, no offer to remake the drink, no gesture of goodwill. Not even a simple acknowledgement that something might be off. The issue was not the drink itself, but the lack of service-mindedness. A clear decline and a difficult recommendation We have stayed at Motel One Warsaw four times before and always felt that the hotel delivered a solid and dependable experience. This time it was obvious that the standard has slipped. The service feels less attentive, the details less thoughtful and the overall experience noticeably weaker. We do not have unreasonable expectations. We are not looking for luxury or special treatment. But we do expect: a room with functioning ventilation the drinks to match what is described on the menu staff who show interest when something is not working follow-up when guests report a problem a basic level of service and care Unfortunately, none of this was met during our stay. Conclusion It is with great disappointment that we conclude that Motel One Warsaw no longer maintains the level of quality we previously appreciated. We have always recommended the hotel to friends and colleagues, but after this visit we are unsure whether we will return. When a hotel cannot provide something as fundamental as proper ventilation, and shows little interest in resolving the issue, something essential has been lost. We truly hope the hotel takes this feedback seriously and returns to the standard that once made it our first choice in Warsaw. As things stand now, we will be considering other options for our next visit.
Beautiful hotel, staff very gentle and luxurious breakfast.
Value for money. Great hotel, ideal position in town.
We really liked the design, the location and the bar. It was very hot in the room, the AC could only heat and the windows can only be opened slightly. We were expecting a better breakfast selection especially considering its price: meat and could cuts options were very limited and the same everyday, it was boring after 2 nights. No omelets, sausages or any other hot savoury items. Probably we will skip breakfast next time.
The hotel is very conveniently located in the center, the staff is very friendly, and the bar is open 24/7. The room was fine, but I would add a few more products in the bathroom, like hand cream, soap, etc.
Really nice and warm welcome on reception. I was offered early check in and also a map for my city trip. Only what i would change is the sitting situation for breakfast. I mean the chairs are really nice and comfortable for a drink in the evening but not to sit and eat.
We stayed at Motel One Warsaw Chopin for 2 nights. The check in was very profesional, polite and friendly. The room was a standard double room with all comfort what you need for a city break. Cleanliness is excellent, in the huge lobby we could have some relaxing time betwee exploring the city. Location is super convenient, easily reachable the old town and the shopping aerea.
A perfectly located and well maintained hotel with friendly staff and a nice bar. Would definitely stay there again.
Very nice and modern hotel near to everything in Warsaw. Excellent breakfast, clean and comfy rooms
Very convenient location at a walking distance from the city center, clean and stylish rooms, good breakfast.
Just first class - from check in, to room quality, to the very relaxed and stylish bar/social area. Will be back..
It was short but excellent stay. I really enjoyed it. Thank you
Loved my stay at Motel One in Warsaw. Gorgeous and arty Chopin-themed decor in the lobby and in my room. Very friendly, professional and helpful staff. Super clean and super quiet. Stunning location in Central Warsaw. Reasonable price. Very happy and I would stay there again in a heartbeat.
Friendly staff but it could be cheaper.
Was a good stay, it would have been nice to have some water/tee/coffee in the room.
Clean place and great located, very good breakfast, the staff were kind and available. I missed a small refrigerator and a hot pot for coffee, don't know about the rest of the rooms but mine was pretty tight but comfortable.
A nice and value for money hotel in the centre of Warsaw.
Great staff, cool bar, excellent breakfast, central location
Very happy once again with my stay at Motel One. At Warsaw Chopin they appear to be far stricter with check-in time of 3.00. Other Motel One properties I’ve stayed in allowed check-in on earlier arrival at no additional cost. Bar staff were very friendly and helpful, reception staff not so friendly compared to other Motel One locations. Overall though, it is a well located hotel, spotlessly clean and the rooms are comfortable. I have already booked a return.
great but needs a kettle in the room
tea kit missing
Everything was fine. 🙂
The overall score is definitely "excellent." The hotel was clean, beautiful, everything was in perfect working order and all the employees were wonderful, helpful and friendly.
Nice hotel, well located. Clean rooms and excellent breakfast. The room is very basic, no kettle or coffee & tea facilities. You can’t put the television into original version or connect to any other devices.
Reception staff is helpful. The breakfast is bountiful.
Everything was just great, the city view - inspiring. Warsaw seems to be a very beautiful, contemporary and clean. The breakfast was very good, and the chicken's (?) pate was a real treat, the coffee excellent, good selection of bread. I did not use the wifi, therefore no rating.
I would like the room to be a little more spacious. You cannot have more than 1 big suitcase and a carry-on luggage in the room. There was no fridge, which is disappointing for me as I always want to have access to cold water. Furthermore, there was not coffee or tea in the room. The tv was installed in a corner and not in front of the bed, which makes it difficult to watch. Of course, this was due to the very small free space left on front of the bed. Finally, I would prefer to share one big double duvet with my partner, instead of having 2 single ones.
THE STAFF AT MOTEL ONE CHOPIN IN WARSAW ARE THE NICEST. ESPECIALLY THE BAR STAFF. IT WOULD BE LOVELY TO HAVE SOME BAR SNACKS SUCH AS CHIPS ETC. THE ROOMS ARE VERY COMFORTABLE.
The only thing, as a cybersecurity professional, the WiFi in the lobby and the rooms is not secure, meaning that anyone can connect to it and see all the motel's guests' data in plain text (unencrypted).
Beautiful hotel with clean and modern rooms. The staff was friendly and helpful. The location is ideal for visiting the Old Town.
Our stay at Motel One was wonderful. It was a perfect location, a short walk from Old Town, a grocery store and so many restaurants and shopping. The front desk staff were very helpful and friendly. And the room was clean and very comfortable. Perfect place to stay in Warsaw!
a jewel in Warsawa
Very good!
The motel itself is nice and clean inside. Stayed there for 10 days... BUT... there was no phone in the room to even call the reception in case of an emergency. No water despecer on the floor either. I had to get ice from the bar and was given it in a glass, not a bucket... how many times can you go down the stairs?. If you are looking to get more hangers, forget it. Only 5 per room, and you will not get more cause they say they do not have them. I asked for an ironing board and an iron which was handed to me at the reception desk. Had to bring it to the 8th floor myself. Room service did not bother to pick up dirty glasses from the room. Was I to take them down to the kitchen myself ???. No parking space when people come to pick you up, and the driveway is horrible. Drivers can't see the steps, no marking of the edges. Some almost ended up going through the windows into the reception area. Who the heck designed it !?!? Bottom line... will never stay there again.
good hotel with comfortable bed and amazing breakfast
nice modern room with very nice view, comfortable bed, breakfast ok, but for a Polish breakfast there could be much better choice of local products (it was just a simple standard one); a kettle and minibar in the room would be a great add-on
The room is very comfortable, especially the bed. The staff is cordial, helpfuland friendly. The reason why I don't give the maximum point is that there are no hot meals for breakfast (although there is pancake).
A few things stand out about Motel One Warsaw-Chopin and they are all negative. No way is this a 3.5 star hotel the experience fell well below that and price was above that. There were no coffee or tea making facilities in the room, there is no fridge in the room, there was no iron or ironing board in the room. When I requested an iron and ironing board from reception I was asked by reception to carry it myself from reception and up a lift to the room I had booked and bring it back again never have I ever been asked at any hotel to do this myself this every other hotel I have stayed at the would have done for me as the paying customer. Also for a 5 day stay I was only provided with one bottle of water for the room. This also unacceptable. The staff also seemed like they didnt care or I had to chase them up. Overall my experience of Motel One Chopin was unacceptable.
Perfect location and friendly staff. Rooms are clean.
Very nice place to stay, very nice staff and bar
My stay there was pleasant and peaceful. I was very tired and managed to get perfect sleep as it was very quiet in my room. The room was nice and clean. The only thing that might have been a little issue is the hair dryer that wasn’t working but I didn’t need it urgently at that time. Overall, it was a nice experience.
Cosy, amazing ambiance and architecture
Overall my stay at the Motel One in Warsaw was very good. One thing missing from the room was a telephone, or another way to communicate with the front desk.
Beautiful hotel, up to date
Good, but not worth 140 euros a night. No coffee maker was a real downer for me.
Great location within easy reach of everywhere we wanted to visit. Hotel fairly new and well maintained . Good bar and reception area
Wonderful hotel with a great location right across the road from the Chopin museum. I would have loved a mini fridge in my room. That was the only thing that could have been added to my already amazing room.
Switch on. beOne.
Your benefits at a glance:
Warsaw
A city where old meets new
Haven’t discovered Warsaw yet? Then it’s about time you did! For city breaks or short holidays, Warsaw is a real hidden gem. Even if you’re just passing through on a business trip, don’t miss out on the opportunity to explore the Polish capital and experience its warm hospitality. There’s good reason the city on the banks of the river Vistula considered one of the most beautiful in Europe. Poland’s largest and most populous city has always had its own unique charm. Stately buildings, palaces and parks bear witness to the city’s past as the royal seat of the Polish monarchy.
A young art and design scene, a wide range of night life including alternative clubs, creative restaurants, craft beer breweries and beach bars on the banks of the river create the perfect mix of old and new.Now you’ve figured out your travel destination – we’ll provide you with the perfect accommodation. Our hotel in the Polish metropolis gives you everything you need at a great price: affordable rooms with comfortable boxspring beds, extraordinary design and free WiFi, as well as a healthy organic breakfast, a well-stocked bar with a large selection of gins and friendly staff – and of course, all in a central location! Warsaw is waiting to be discovered – what are you waiting for?
Affordable Design Hotels in Warsaw – your Motel One
Warsaw has been the capital city of Poland since 1596 and has survived many turbulent years and periods of upheaval. The city’s rich history is reflected in its extremely varied architecture. From Gothic churches to classic palaces through to Soviet tower blocks and modern sky scrapers – ‘Warszawa’ is a diverse metropolis that seamlessly combines the old with the new and has woven its own unique character.
The city’s iconic landmark is just a short walk away from our hotel and at 237 metres high, it’s hard to miss: the Palace of Culture and Science, or – Pałac Kultury i Nauki, shortened to PKiN – is located just opposite the central train station. The building was built by the Soviets in the 1950s and, at the time, it was the second tallest building in Europe. Today it houses, among other things, several cinemas, theatres and a swimming pool, as well as a viewing platform and panoramic restaurant on the 30th floor. From the PKiN, you can easily reach the Warsaw Uprising Museum and the National Museum on foot or alternatively you can take the tram. It’s generally very easy to explore Warsaw by public transport as an extensive network of underground trains, buses and trams connects the entire city.
Visiting Warsaw’s Old Town is an absolute must. After it was destroyed in World War II, it was meticulously rebuilt to replicate authentic pre-war architecture. Today, it is a UNESCO world heritage site. The Market Place lies at the heart of the Old Town, home to many restaurants and cafés where you can try typical Polish specialities such as Barczcz, a beetroot soup, or filled Pierogi dumplings. And of course those who want to can try Poland’s national drink, vodka. Na zdrowie!
Old glamour meets new world
The Syrenka (mermaid) statue is also found in the Old Town. It is a symbol of Warsaw and is depicted in Warsaw’s coat of arms. Many legends have been told about the mermaid: she is said to have protected the inhabitants of the settlement, which would later become the capital city, in thanks for being saved by a fisherman.
St. John’s Archcathedral, the oldest church in the city, and the Royal Castle, which housed the Polish royal family until the 18th century, are also located in the Old Town. From the southern end of Castle Square, you can stroll along the Royal Route, one of the longest royal boulevards in the entire world. It winds south from the Royal Castle to the royal summer residences, including Wilanów Palace, located 10 kilometres away. On this magnificent boulevard, you’ll find one historic building after another, from St. Anne’s Church, to the Presidential Palace, through to the University of Warsaw. Keep on walking and you’ll end up on Nowy Świat, the famous shopping street in Warsaw. The ‘New World’ street’s many shops, cafés and restaurants invite you to shop to your heart’s content.
Warsaw’s New Town, built at the end of the 14th century, lies in the north of the city and borders directly on the Old Town. The Barbican, a gate in the old city walls around the historic centre, leads you into Nowe Miasto, the New Town, which boasts churches that are well worth seeing, as well as the 18th-century Raczyski Palace. The New Town is criss-crossed by Ulica Freta, a pedestrian street where you can grab a bite to eat in a restaurant and watch the world go by. Or take a break from sightseeing and enjoy the fresh air in Traugutta Park.
The trendy Praga district
The trendy Praga district lies on the eastern bank of the Vistula, directly across from the Old Town. You can easily reach the Praga district on the tram which goes over the Śląsko-Dąbrowski bridge. Former a separate town, it became part of the capital city in 1791. The area here is markedly less Western and more authentic, as the former worker’s quarter was damaged considerably less during World War II. So authentic in fact, that Hollywood movies such as The Pianist have been filmed against its atmospheric backdrop. Today, it’s home to the artists and creatives of Warsaw, and colourful street art adorns old buildings that are slowly falling into ruin. The modern art galleries and bars are well worth a visit. Small cosy restaurants serve hearty Polish dishes – or vegan fare – while unusual museums are dedicated to subjects such as vodka production or neon signs. Don’t forget: the Praga district is also home to Warsaw Zoo, including the famous Żabiński-Villa, and the Vistula beach, one of the most beautiful urban beaches in Europe. If you want to experience another side of Warsaw, a short trip to the other side of the river is a must.
Chopin – Warsaw’s beloved musician
We will never know if Chopin himself sunbathed on Warsaw’s river banks, but one thing is sure: Frédéric Chopin is one of the city’s most famous sons. Born in 1810 in Żelazowa Wola, which was then in the Duchy of Warsaw, he spent the first 20 years of his life on a manor estate close to the university, before moving to Paris. He received his musical training here, composed his first pieces and, as a child prodigy at the piano, played in the palaces of the aristocracy. Even today the great composer is ever-present – the airport is named after him, and the Chopin museum, directly opposite our affordable hotel, and the Chopin monument in Łazienki Park, are both dedicated to his memory. In the summer months his music floats through the air, as many open-air concerts are held to honour his music. There is no doubt that Warsaw loves Chopin and Chopin loved Warsaw. So much so that according to his wishes, his heart was brought back to Warsaw after he died. Today, it rests in the Holy Cross Church on the Royal Route. The great musician also inspired the design of our hotel – the design of the lounge and rooms were inspired by his classical music. If you are looking for unique, affordable accommodation in a top location, our Motel One is just right for you. Maybe you’ll also lose your heart to Warsaw? We will be delighted to welcome you to our hotel!
Travel Like a Local
Natalia @nataliakusiak shows us the many facets of Warsaw.
