Motel One Hamburg-Airport
What our guests say
Very good
Overall rating from 3,408 ratings
Friendliness 9.3 of 10
Cleanliness 9 of 10
Reception 9.1 of 10
Lounge & Bar 9 of 10
Location 8.9 of 10
Room 8.3 of 10
Bathroom 8.5 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 8.4 of 10
We stayed in room 401. Everything was fine except the shower was dirty, having plenty of black mold in between the tiles on the walls, on the tiles of the shower floor and in the shower attachment holder.
Great service and excellent location
Room was clean, but a little tired. Could benefit from redecoration.
Reception and check-in experience was very good - room was ok.
Clean and nice hotel, very close to airport. nice shower.
We only stayed here one night. It was a positive experience with no issues. Would definitely recommend.
Nice hotel, very kind staff.
Very helpful and polite staff. very good value for money.
👍🏻👏
Nice Hotel
Everything was great but a small fridge in the room would be ever better.
Always a very warm and kind welcome, positive vibes and good rest in this Hotel.
Our stay at the Motel One Hamburg-Airport was fantastic. After a friendly check-in, we received a complementary water bottle and could proceed straight to our rooms. They had plenty of space for a quick overnight stay. Clean, quiet and air conditioned rooms with comfortable beds were just what we needed. A short 15 minute walk to the airport with large suitcases made this location perfect for us.
We booked Motel One at the last minute and we are so grateful to have found Motel One! We stayed 2 days in Germany. From the check in to check out every part of our stay went beyond our expectations!
Over priced for what’s included, they give you long size bed with single duvet cover .. no mini fridge .. no phone .. no breakfast .. I think this place is way over priced . I think €35-40€ is more than enough for such a room quality
The breakfast price is outrageous. You don’t even provide free coffee!
Very good! Staff that do that little extra.
Very clean and welcoming.
I liked staying for the first time at Motel One Hamburg. However i would like to suggest improvements for adding a waste bin in the room, and not only in the toilet. Also I need to mention that after i checked out, i stayed in the lobby for some time and the man that was vacuuming the floor, asked me to move, that should not have been done. It is unpolite, as i also had all my luggage with me and had to move. Not nice at all this fact.
Great place to stay, friendly staff handy for the airport
Great service. However the TV needs to be retuned. Unfortunately many free-to-air TV channels were not visible. A new channel search is needed.
I really like th e friendly breakfast service:)
Perfect hotel for a short stay, and likely the best value for money for a similar hotel I've experienced in any country 10/10. If you have to stay for the night near Hamburg airport, stay here. 15 minutes from the airport by foot. Excellent water pressure. Excellent bed. Bar is open around the clock, and there is a gas station a few minutes away by foot for other essentials.
Super
overall very nice stay, had to get a room last minute, the check in worked super well in the early hours of the day. the regular check out time at 12 was a lifesaver! sadly, the wifi didn’t work on my phone. the breakfast was super tasty, appreciated that so much was organic! i would have loved to get some scrambled eggs or other warmed dishes for the price, but the bread tasted so good, as if it was homebaked! thank you for a very short but energy recharging stay!!
Good location.
The room was equipped with good-quality facilities. However, the blanket on the bed was only suitable for a single bed, which made it uncomfortable. The staff at the reception were excellent and very attentive. On the other hand, one evening I ordered a sandwich at the bar and had to wait 40 minutes to receive it.
Personal war super nett, alles top sauber
Good price, quiet, close to airport. Only complaint: Air Conditioning could not cool down room. It was very warm outside, 30 degrees
required to await for check in due to system outage. Promised invoice copy still not received yet.
Nice Hotel
Rooms are clean but small and I really missed a kettle to make a tea or coffee like in any other country.
Good
Arrived after a long flight, had to wait for my room, but felt welcome to wait in the lounge. The breakfast is fabulous. Healthy and fresh.
Nice Hotel und nice people
There were very basic things missing in the room.
Hello , I have stayed in your motel several times in the past years , arrived late at night and was always greeted wth a heartfelt welcome and expertise service . Once you unloaded your suitcase in the room , which by the way is top notch in all aspects , and go downstairs to the lounge/bar , there is an ambience of feel good as you drink your jever and enjoy the ham and cheese sandwich .Just stay as you are ; you are already at the top. Best Regards , Juergen Frost , San Rafael , Ca
Slow check-in and out. Did not receive an invoice by email as promised
Always really nice staff at the breakfast. Invoice Process via E-Mail is sometimes difficult, because not all Invoices arrive afterwards.
Nice hotel
Reception was very helpful and courteous. I had problem with my phone charger and they came with solution. Keep up your good work
My stay at the hotel was great Nice room and friendly staff. I would say only recommendatiom would be to add hot food to the breakfest, example omelets
Super
The hotel staff, especially the reception team, is exceptionally friendly, welcoming, and always ready to help. They truly make you feel valued as a guest. However, the building itself is quite old, and unfortunately there is no safe in the room. The bedside lamps are also very old and could use an update. Despite these things, the stay was still pleasant and the kindness of the staff made the experience enjoyable.
The property lies perfectly close to the airport and is reachable easily even by public bus Especially the breakfast was brilliant, every egg with a special “face”
nice location
Excellent and friendly staff. The reception staff were outstanding
Room was clean. There was a slight smell of mould in the bathroom. The beds were comfortable. The room faced the street and was very noisy. Hotel car park available for a fee. Otherwise hardly any parking facilities
My stay at the hotel was very nice. The hotel is very modern, and great attention has been paid to the details. The only problem I had was that at 4:30 AM on Sunday, the guests in the room next door decided to play music very loudly. Fortunately, the hotel staff was able to resolve the situation pretty quick, but that’s something that shouldn’t happen in a hotel, since people are there to rest. That’s why I didn’t give the room the highest rating, even though it was very clean and nice. The staff is very friendly!
Alles super und netter Service
Gallery
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Hotel Hamburg Airport
The design of our hotel at Hamburg Airport is inspired by humanity’s dream of flying. In the comfortable lounge of our Motel One Hamburg-Airport, propeller-shaped partition walls made from solid walnut and themed metal prints recount the history of air travel. Lamps by Tom Dixon illuminate the sky above the bar; their sweeping shapes are reminiscent of aircraft from the pioneering age of aviation. A natural stone wall covered in clocks tells you the time in Sydney, London and New York and emphasises the role of Hamburg as a significant commercial metropolis.
Model aeroplanes, books on the history of air travel, and globes will tickle your travel bug.
Our Motel One Hamburg-Airport offers air travellers affordable accommodation in close proximity to the airport. The nearby Röntgenstraße bus stop connects you to the public transport network of the city for easy access to its central sights: the Elbphilharmonie, Michel, Reeperbahn and the Messe Hamburg exhibition grounds await.
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