Motel One Dusseldorf-Hauptbahnhof
What our guests say
Very good
Overall rating from 2,910 ratings
Friendliness 9.4 of 10
Cleanliness 8.9 of 10
Reception 9.2 of 10
Lounge & Bar 8.9 of 10
Location 9.2 of 10
Room 8.5 of 10
Bathroom 8.5 of 10
Free WiFi 9.3 of 10
Value for money 8.4 of 10
Breakfast service 8.3 of 10
The stay was great, the long drawn out negotiations to get my correct bill was not
It was clean. Breakfast was a bit confusing. near the coffeemachine stood the vegan products. Cheese an saussage products were separatet. Cow- Milk was not sign. I missed some salmon or, fresh minced raw pork. Even some fresh eggs i missed. There were only boiled eggs. Mabe a sauna or a gym, I was not introduced. I think they hadn't. Bathroom door could stodd not open. I closed itself.
Always a pleasure staying at MotelOne Düsseldorf Hauptbahnhof. Very polite desk management at the morning, but not at the evening!
Friendly staff at reception and bar. Clean room. I enjoyed especially the AC during a heatwave in Düsseldorf.
Nice and clean, good location, very friendly staff.
room were OK. but some ant in my room.
In general, minimum standard was achieved. Meaning it was clean and served the purpose. However, realising that prices in general are rising, I still feel the quality of the facilities has fallen. Be it because of the interior deco is the bare minimum now (i.e. no safe, no bedside shelve w/ phone connection, less artwork in the main area). Particularly in the Düsseldorf Hbf facility, I felt more a “youth hostel” ambiance than in the Munich facilities. The other thought I have is that you are understaffed and it causes your staff that is working to be under stress. They are not able to provide certain services like preparing espresso at the bar in the morning hours. Only one person was present and she seemed pretty stressed out and the reception equally felt like they needed help. It makes a difference believe me because I ended up feeling stressed and I left feeling like not wanting to choose this facility the next time I am coming back to Düsseldorf. Perhaps increasing hourly wage would attract more workers thus a better service.
Far too expensive for what the accommodation offers. Mattress was at least adequate. The air conditioning wasn't working properly in 32° C temperatures. Breakfast is far too limited in selection for the price.
The room was relatively small and lacked basic amenities. There was no minibar to keep some water cold, and it didn't even have a wardrobe for our clothes. Additionally, the breakfast was extremely poor considering the room costs €155 per night; there was barely half a counter of food available. This is completely unjustified for a hotel of this category.
value for money
Reception desk: excellent. Room: very good. Breakfast: very good. Thanks.
Everything as expected, friendly and accommodating staff, clean rooms.
Air condition was set too low, and the bed cover was too short (I'm 1.89m).
Perfect location as a base to work in Dusseldorf
The bathroom door handle in the hotel room was loose and didn’t close properly. Unfortunately, this meant I could hear the bathroom fan running the whole time. I used earplugs during the night.
The price does not justify the service and comfort you provide. Yes, it was during Interpack but still too much charged for what you get. No good seating and not enough spaces during breakfast.
The price was totally unacceptable.
Motel One standard all over Europe. Always satisfied. Only missing is slippers inside. Due to the exhibition, the price rate was incredible level.
Top personal, top Hotel
Hotel was lovely, good location. Room clean though a little smaller than expected. Would of benefited from a 2nd bin and did miss having a kettle or fridge. Liked being able to choose the days we wanted housekeeping.
Limited room, limited breakfast, limited reception except a girl was so nice the only one, guys are rude at the reception,
very clean/calm/ friendly staff/the defective lamp was immediately replaced/ great shower/I did not get water (my colleagues did...)/ missed the scrambled eggs for breakfast/good bar - friendly barkeeper -love this hotel
Excellent facilities, breakfast, rooms( specifically sound proofing being in a city), but more importantly, open, welcoming and friendly staff.
Good location and friendly people / staff.
Everything was perfocet excluding response to my request to issue invoice. Reception staff was very friendly and promptly informed me they would issue invoice in 1 hour, but I still don't receive even after 4 days although I asked to issue it. I feel it is difficult for me to use here for business, but very good for private use.
Friendly and pro-active staff at the reception. I missed scrambled eggs, natural yoghurt, fresh orange juice and glasses for latte macchiato at breakfast. Fresh ginger tea was a plus.
I loved my stay there - the room was quiet, as requested (except for the overall thin walls, which are unfortunate). I did sleep well and was happy with the hotel as "home base" during my stay. The staff was naturally friendly and welcoming, which was also very nice. Breakfast has a lot of vegan options. I also liked the atmosphere between 6 and 6.30 h at breakfast with dimmed lights and quiet music. A great start of the day! Thank you.
Excellent hotel in perfect location!
Breakfast: expected a full continental breakfast but there were no scrambled eggs nor bacon, limited offer and the low seats are not comfortable for eating. Room: for the prize I at least expect some bottles of fresh water and/or minibar
Nice hotel, beautiful room, good breakfastclose to the station, only there was a faint sewery smell in the bathroom that was really annoying. Receptionist told me they would fix it when I checked out
We chose the hotel for its proximity to the train. Location was good overall. The rooms were just so small with no place to put things. No bedside tables! Good bathroom with adequate lighting. The lobby was vast, and usually full of people probably because the rooms were so small. But in the evening it was totally dark there.
Not great not bad.
The room was tiny, cell like, the AC didn't work, apparently it's turned off centrally from early October, regardless of weather or residents preferences. We didn't sleep well, too hot !! For the cost of 335.oo it was really bad value, wouldn't recommend it to anyone. One staff member was very nice and did all he could, the others were disinterested and poorly trained. Typical chain hotel operation, profit motivated little real interest or consideration for customer.
Overall a good experience, only the breakfast was a little uncreative for the 18 Euros price tag.
I loved the view and overall cleanliness of the hotel room! Would be great to have a wider selection of english speaking tv channels such as NHK, PBS, etc. The vegan options were a huge plus from us! I would also like to mention for the future, something like a mini fridge would be extraordinarily helpful for guests. storing restaurant leftovers, getting ready meals from the store to save money, etc.
Alles super
Very pleasant stay, rooms are comfortable and very clean. Elevators super quick and common/seating area beautifully designed with comfortable nooks everywhere. Staff very friendly and helpful
I don't remember how many times I stayed in MotelOne hotels. No surprise. Price/performance best. Breakfast delicious. Rooms are same like any other MotelOne. There was an ongoing renovation next to reception but it is ok and did not effect my stay. Location is great and 2 minutes walking to main station. Happy again.
Nice room on high floor, as requested, thank you. We did not know about renovations going on but the reduced size breakfast (half-price) suited us very well. Noise started mid-morning but we left to catch our train. Morning reception staff much friendlier than evening reception staff!
The interior and the style is the same everywhere, but the people are different. So that makes the difference. There was not a nice check in, but everything else was without problem.
I could have used more power outlets in the room, especially one closer to the little table/desk. The room and bed were very comfortable, quiet, and clean. If I stay in Düsseldorf again, it will be at Motel One.
Motel One - wie immer top
The air conditioning didn’t work in our room
Top Sevice, top Hotel.
Super Holiday
It was lovely 🥰
I have been using MotelOne for over a decade. However, I have never experienced anything like this before. I know I booked four weeks in advance and checked in late on the day. Probably because of that, the first room I was given was next to the lift. It also faced a busy intersection with trams braking and starting up. At the same time, the TV wasn't working. Sorry, that was too much. So I complained about the room and was given another one, which was OK.
Alles okay!
prior to the stay at the hotel, everything said about the hotel was correct, and I had a pleasant stay .
I could have improved my rating but the aircon was not working in the room so I had to open the window and got unfortunately bothered by the noise of the street.
Gallery
Everything you need at a glance
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Free WiFiThroughout the premises
- Parking spotsMore information under directions
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- Drinks and snacksDiscover our wide selection at the One Lounge
- Arrival and departureCheck in 3pm/check out midday
- Stay in parents’ roomFree for children up to 12 years old
- Pets welcomeContact the hotel directly
- My Service OptionOpt out of daily housekeeping – to help our environment
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - LUGGAGE STORAGE
Free of charge
- TOURIST TAX
The city of Dusseldorf charges an extra city tax of EUR 3.00 per person per night.
- BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am - VISITORS WITH CHILDREN
Please click here for information
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- PARKING
A limited number of parking spaces are available (€ 17.50 /24 h).
Public parking:
Park One Karlstraße (0.01 km),
ContiPark International Bendemannstraße (0.02 km) - ARRIVAL BY CAR
Plan your route here.
- PUBLIC TRANSPORT
You can reach the hotel by taking an overground train to Charlottenstraße/Oststraße.
Click here for more information about your connection
The perfect meeting room in Dusseldorf-Hauptbahnhof:
Capacity: 8 people
Equipped with: TV, flip chart and conference case
Drinks/catering can be booked separately
Price: €390 per day
Our rooms
The One with a queen bed
- Queen-size box-spring bed (160 cm)
- Room size 16 m²
- Granite bathroom with rain shower
- Free Wi-Fi
- 26'' flat-screen TV
The One with a king bed
- Room size 16 m²
- King-size box-spring bed (180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 26'' flat-screen TV
The One with a balcony
- Balcony
- Queen-size bed (160 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- Room size 18 m²
- 43" LG flat-screen TV
Family One
- Room size 20 m²
- Queen-size bed (160 cm)
- Sofa bed
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One accessible
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 26'' flat-screen TV
Location and surroundings
Road Trip Essen-Bonn
A trip down the Rhine: our road trip starts in the Ruhr, stops at Düsseldorf and Cologne and ends in ‘Bonnbastic’ Bonn.
Hotel Dusseldorf Hauptbahnhof
The tranquil wisdom of Zen meets the vibrancy of modern Tokyo – in the centre of Dusseldorf, right by the Rhine. How does that work? It works fantastically. Our central Motel One Dusseldorf-Hauptbahnhof is designed with elements from the Far East, based on the surrounding Japanese district. The One Lounge of the hotel – living room, breakfast area and bar in one – merges the skylines of Tokyo and Dusseldorf in an impressive collage. Fancy silk lanterns and Japanese characters, cherry blossoms and stone fountains convey the soothing silence of a Japanese Zen garden.
Thanks to its proximity to the central station and the airport, our design hotel is easily reached and a perfect base for exploring the city. The magnificent Königsallee boulevard and the Schadow arcades are within comfortable walking distance of the hotel. Shop to your heart's content! Even the old town is easily reached on foot, and you can always take an underground train to the Messe Dusseldorf fairgrounds.
A Japanese atmosphere at Dusseldorf central station – what’s not to like?
